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From 123-CBT Computer Based Training
Communicating Across Cultures

Communicating Across Cultures
Communicating effectively across cultures can be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also
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Communicating Across Cultures
Business Writing Know Your Readers and Your Purpose

Business Writing: Know Your Readers and Your Purpose
To write effective and appropriate business messages, you need to know your readers. Are you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with
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Business Writing How to Write Clearly and Concisely

Business Writing: How to Write Clearly and Concisely
People who have no problem communicating clearly when they speak sometimes struggle to make themselves understood when they write. That's because the ability to write clearly and concisely is a skill that requires effort to master. Acquiring this skill gives you the tools to create effective business documents for readers who lack the time
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Business Writing Editing and Proofreading

Business Writing: Editing and Proofreading
When it comes to business writing, most individuals don't really appreciate the importance of editing and proofreading a document before sending it. But have you ever distributed a document or message only to find later that you forgot to include a key point or correct an embarrassing spelling error? Reviewing is a crucial stage in the writing
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Using E-mail and Instant Messaging Effectively

Using E-mail and Instant Messaging Effectively
In today's fast-paced world, information is sent and received more rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course
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Preparing a Business Case

Preparing a Business Case
Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding.
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Writing a Business Case

Writing a Business Case
Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter.
Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned,
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Communication Skills

Communication Skills
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the
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Facilitative Tools and Formats Offering Options

Facilitative Tools and Formats: Offering Options
Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the
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Communications Skills

Communications Skills HDI HDI Customer Service Representative Customer Service Representative Certification Library
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service
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Preparing to Interview

Preparing to Interview
Conducting effective interviews is as much an art as it is a science. You need to use your instinct and discernment, but solid preparation is equally important. Preparing properly helps you evaluate candidates accurately and fairly, helps to create a positive impression, and shows that you are professional. It can also help you avoid common errors such as talking too
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Public Speaking Strategies Preparing Effective Speeches

Public Speaking Strategies: Preparing Effective Speeches
The phrase natural born speaker is misleading. While some people are more outgoing and conversational, a well-delivered speech is far from being spontaneous or natural. In fact, effective public speaking requires significant planning and preparation. Like cooking, driving, or playing a sport, it's a learnable skill. This course teaches
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Writing for Technical Professionals Effective Writing Techniques

Writing for Technical Professionals: Effective Writing Techniques
Once you have planned the structure of a writing project, you need to plan your writing approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a technology from the approach you would use to describe a technology's benefits to the general
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From Online Training Directory
College Essay Brush-up


This course will focus on creating an effective college level essay. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at .
This course will refresh your college essay writing
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College Essay Brush-up
Applying Emotional Intelligence in the Workplace



Course description -- Having logical intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach
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Learn How to Write the Kind of Cover Letter That Gets Results



A highly effective writing approach that increases the chances of getting your resume reviewed.
The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful
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Basic Internet Specialist Certificate


Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell.
Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell.
Students will learn how to deal with customers concerns, and the best way to provide support.
Students will also learn how to
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Architecting Web Content (Master Class)-Self Directed


This is a professional level course in architecting and organizing Web content.
In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the
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Writers at Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing



This review will help you develop a clear, concise, and dynamic writing style.
This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review
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eMarketing 1.1


eMarketing Association`s complete basic e-marketing course.
5 Lessons covering the basics of eMarketing. Each lesson is sent via e-mail and Internet link over a four week period. At the completion of the 5 Lessons there is a final exam administered via e-mail.
Students Passing the final exam are given a personalized certificate of completion from the e-Marketing Association.eMarketing Business
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Effective Business Presentations Using Flash


This comprehensive, interactive, instructor-led 10 lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts.
This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if
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Legal Research and Writing


This course guides students on how to do legal research and writing.
After completing this course, the student is expected to have acquired the basic skills necessary for writing legal documents.
The course is designed to give the student exposure to writing briefs, pleadings, (including motions, complaints, answers, appeals, etc.) and even some basic legal correspondence. The Student should
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Writing User Guides


Designed for people who want to focus on writing effective user (how-to) guides.
Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners
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Typing Pal--The Best Online Typing Course


Quick and easy way to learn keyboard typing!
Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The
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Creating Outstanding Online Help: A Self-Directed Study (Software Industry)


This course is for you if you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline.
The major assignment is to create a detailed online help system outline and submit a mini-essay about
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Creating Outstanding Online Help: Principals and Practice (Software Industry)


If you have little or no experience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another
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How To Master Business Writing



This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.
How To Master Business Writing This course provides students with a review of the skills needed to write effective letters, memos, minutes,
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Office 2000 Advanced



In this course, students will learn how to use the advanced features of Microsoft Word, Excel, Access, and PowerPoint 2000, as well as a section on business writing. This advanced level course introduces the accomplished user to the most powerful aspects of these applications. It also strives to help the professional become a more effective writer.
In this course, students will learn how to use
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Soft Skills Using MS Office Applications



This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills.
This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation,
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Word 2000



This course is designed to familiarize students with the key introductory, intermediate, and advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. The course starts out by teaching the students basic skills, and then works up to some of the most powerful aspects of Microsoft Word 2000. Also included is a business writing section designed to help improve
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How To Master Communications



Course description -- Communication skills are vital to an organization`s effectiveness. The How to Master Communications bundle builds on the basics of effective communication and shows how to apply sound communication skills to a variety of interpersonal and leadership situations, such as intervening in conflict and providing feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED -
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Preventing Sexual Harassment for Leaders



Discontinued. See replacement course 3464-A. Leaders have a particular responsibility in preventing sexual harassment, and this course spells out just exactly what their role is. They will be given critical information to tell them what the law expects and direction on how to meet these legal requirements. The course provides tools and tips for promoting a harassment-free environment, and
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Providing Effective Feedback



Course description -- Many people have good intentions to provide helpful feedback, but don ™t know the simple rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their
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5 Steps to Effective Persuasive Business Communication



Get quick results with this proven method and technique.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed
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Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing


You will develop a clear, concise, and dynamic writing style that gets the attention of your reader.
This is the third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their
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Brilliant Business Writing and Communication


This course helps business professionals write with confidence and precision while learning the principles of effective communication.
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Brilliant Business Writing and Communication


This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach.
What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages
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Learn How To Write Effective Persuasive Written Communication



Perfect short course for those seeking to persuasively communicate with their audience through written communication.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to
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Better Public Speaking- A Low Stress Approach


The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700.
Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how
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Making Effective Screenshots: Saving Time, Increasing Impact
This class addresses beginning technical writers, managers looking to improve quality and efficiency, and all those who deal with screenshots. We will show you how to make screenshots, increase their impact, place them in manuals and online documents, and choose the appropriate tool.
Making Efficient Screenshots: Saving Time, Increasing Impact Screenshots are a powerful way to convey information
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Advanced Certificate in Technical Writing
A Certificate Program that allows students to engage in a robust course of study that they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and
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Compensation Training & Certification Program
Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.
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Effective Business Communication Series
This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.
Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business
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Introduction to Writing Speeches and Presentations
This course focuses on how to write speeches and presentations
Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one
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Learn How to Write Persuasive Web-Based Text
The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are
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Listening Skills for the Workplace
This short course is designed to increase your knowledge of, and consider your attitude toward, listening to other people in everyday life. It includes a detailed assessment, discussion of why people filter and block communication.
Listening Skills for the Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s
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Supply Management Contract Writing
You ™ve noticed the changes in purchasing over the past few years, haven ™t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don ™t know how to write a contract. This is troublesome. Because if you aren
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Write for Business with Companion CD
Write for Business, an award-winning business writing and communication handbook for professionals in every business field, helps promote effective written and oral communication skills.
*Shipping and handling outside the continental United States (Alaska, Hawaii) is extra. For more information contact * Write for Business, an award-winning business writing and communication resource for
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Architecting Web Content (Master Class)
This is a professional level course in architecting and organizing your Web content.
In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the
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Effective Communication in the Workplace
This course gives an overview of verbal and nonverbal communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. A key aspect of this course is the use of interactive exercises that involve learning more about active listening and explaining yourself effectively at
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Mastering Presentation Skills for the Workplace
Public speaking is a frightening task to many people, but it's also a crucial tool in career success. This course explains how proper preparation can help you deliver a more effective presentation, how to best structure message content to accomplish a presentation goal,provides tips and tools for improving your delivery skills for presentations, and shows you how to design a dynamic PowerPoint
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From 123-CBT Computer Based Training
Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
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Communication Skills for Successful Management
Professional Selling Over the Phone Preparation Strategies

Professional Selling Over the Phone: Preparation and Strategies offers the student guidelines for preparing the teleselling workspace and maximizing telesales calls. The program provides processes for preparing telesales scripts and managing telesales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice,
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Strategic Sales Developing Executive Proposals

In Strategic Selling: Developing Executive Proposals, you will learn the keys to preparing an effective written proposal, the questions to answer before writing a sales proposal, and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the
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Business Writing Series

The Business Writing Series includes the following courses: Business Writing: The Fundamentals Business Writing: Writing Effective Proposals To review individual course descriptions, please return to the previous page and select the desired title(s).
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E-mail Etiquette Series

The E-mail Etiquette Series includes the following courses: E-mail Etiquette: E-mail in the Workplace E-mail Etiquette: Using E-mail to Communicate Successfully E-mail Etiquette: Writing Effective E-mail Messages To review individual course descriptions, please return to the previous page and select the desired title(s).
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Grammar Skills Writing Effectively

Professionals are required to communicate effectively. In doing so, they must have a good understanding of proper grammar skills. This course covers the fundamentals of effective sentence construction, including such things as subject-verb agreement, the active versus the passive voice, and phrases and clauses. Learn To To identify elements of a sentence.
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Business Writing The Fundamentals

Professionals are required to communicate effectively and in a meaningful way with coworkers and clients. The Business Writing series will provide professionals with the skills necessary to write effectively in the business environment. Business considerations such as, tone, paragraph structure, writing positive and negative messages effectively and proposal writing are key topics covered in this
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Business Writing Writing Effective Proposals

Professionals are required to communicate effectively and in a meaningful way with coworkers and clients. The Business Writing series will provide professionals with the skills necessary to write effectively in the business environment. Business considerations such as, tone, paragraph structure, writing positive and negative messages effectively and proposal writing are key topics covered in this
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E-mail Etiquette E-mail in the Workplace

E-mail Etiquette: E-mail in the Workplace gives students an overall view of how to use e-mail effectively. The program covers e-mail basics, such as how to write effective messages, e-policies, and how to use e-mail accessories and passwords. The program focuses on the influences of e-mail, when to choose e-mail over other types of communication, how to avoid writing inappropriate messages, how
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E-mail Etiquette Using E-mail to Communicate Successfully

E-mail Etiquette: Using E-mail to Communicate Successfully gives students an overview of the essentials of communicating via e-mail. The program covers how to take advantage of both the header and text box when creating an e-mail message, the benefits of considering your recipient, how to manage e-mail volume, and the importance of following netiquette guidelines. The program focuses on how to
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E-mail Etiquette Writing Effective E-mail Messages

E-mail Etiquette: Writing Effective E-mail Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program
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Advanced Business Communication Series

The Advanced Business Communication Series includes the following courses: Advanced Business Communication: Guidelines for Effective Communication Advanced Business Communication: Business Writing for Results Advanced Business Communication: Enhancing the Communication Message To review individual course descriptions, please return to the previous page and select the desired title(s).
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Advanced Business Comm Guidelines for Effective Comm

In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of
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Advanced Business Comm Business Writing for Results

In the Advanced Business Communication: Business Writing for Results course, students will learn about writing reports, proposals, and case reports with the audience in mind. Students will cover how to effectively use visual support, including tables, graphs, drawings, and diagrams. In addition, students will learn about planning, preparing, and delivering business presentations and speeches.
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Advanced Business Comm Enhancing the Comm Message

The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity,
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Advanced Business Communication - Effective Business Communication
The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity,
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Crisp Composition
When you send off business documents that you have written, what do you think the recipients--your readers--hope for? Do they want to plow through long-winded documents that never get to the point? Do they want to waste time puzzling out what your convoluted sentences mean? Do they want to send back numerous requests for clarification? Do they want to pull out an unabridged dictionary just to
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Writing to Reach the Audience
Business writing is effective only when it informs or prompts the reader in the manner you, the author, desire. Whether your intended reading audience consists of one person or fifty, those readers will determine what kind of content you include and how you present it. If you were writing instructions for a child on how to answer the phone, it would sound very different from the same instructions
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The Writing Process
How do you go about writing for your work? Do you procrastinate until your deadline seems like a freight train that is rapidly approaching while you stand immobile on the railroad tracks? Do you try to complete the entire document--defining your message, analyzing your audience, deciding on your approach, worrying about grammar and spelling, organizing your information, and choosing your words
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From HAZMAT Plans & Programs, Inc
Business Writing
The Business Writing course is a high quality self-paced, e-learning program that can serve as an invaluable tool to any working professional or those seeking employment in today's marketplace. The Business Writing course can assist you with success in renewing licenses, acquiring certifications or resume writing for those preparing for a new profession.
Our writing style identifies who we
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Business Writing
From Requirements Solutions Group
How to Write Effective Business Requirement Statements

This online, self-paced course teaches business analysts and subject matter experts (SME) how to express business needs in simple, complete, well-structured, and focused requirement statements. Your business requirements, stakeholder requirements, solution requirements, and transition requirements are not well-expressed until they communicate in terms that the intended audience can interpret as
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From Software Training Academy, Inc
Java Server Pages JSP

This four-day course develops skills in JavaServer Pages, or JSP, which is the standard means of authoring dynamic content for Web applications under the Java Enterprise platform. It treats JSP 2.0, including older features such as scriptlets but focusing on newer features and techniques, including JSP expressions and the JSTL. At the end of the course, students will be well prepared to author
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Introduction to Java Server Pages JSP

This two-day module introduces JavaServer Pages, or JSP, which is the standard means of authoring dynamic content for Web applications under the Java Enterprise platform. The module begins with an introduction of Web applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to
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Advanced Java Programming Rev 5

This course provides advanced training in developing software using the Java 2 Platform, Standard Edition, or J2SE. It is intended for students with solid experience in structured and object-oriented Java programming, including use of the Collections API and exception handling. The course software also includes an optional overlay of workspace and project files to support use of the Eclipse IDE in
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From Corexcel
Ace Your Job Search


The online course Ace Your Job Search concentrates on enhancing resume writing, career planning, and increasing interviewing skills for people looking for employment.
This course has been separated into three main sections:
1. Tailoring Resumes and Cover Letters for a Perfect Fit. This section helps participants design a resume that is detailed, appealing, and effective.
2. Interviewing
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Effective Business Writing


The online web based course, Effective Business Writing, will help the participant improve their business writing skills. You will learn how to effectively write: reports, proposals, memos, presentations, brochures and more. Additional topics include: outlining techniques, avoiding redundancy, and the best use of email in a professional setting.
Target Audience: This course is designed for
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From Serebra Learning Corporation
Sales Written Communications


Communicating & Managing: Written Communication, is the seventh of sixteen courses in this curriculum. Writing a good sales proposal helps to convince the buyer of the Seller's merits and of the benefits of buying from him or her. Written Communications highlights the reasons for and benefits of writing a sales proposal. sellers become familiar with the twelve components that constitute a good
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Communicating Effectively Build Customer Rapport 2
This course provides learners tips and techniques to improve verbal and written communication skills in order to deliver excellent customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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Essentials of External Consulting
You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,
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Effective Communication Skills
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Support Specialist (CSS) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt
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Essentials of Electronic Communication
Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding
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Optimizing Email at Work
In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in
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E-mail as a Marketing Tool
How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit
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Getting Results through Communication
When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various
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Preparing a Business Case
Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,
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Writing a Business Case
Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter.Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when
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Preparing an Effective Internal Business Case Simulation
For the purposes of this simulation, you are a senior product line manager of women's apparel for Zenith Athletics a national manufacturer of athletic gear and clothing. When an ambitious subordinate proposes a major market-research project geared toward the creation of a new line of mom-and-tot exercise apparel, you offer your assistance in the preparation of a business case. Tasks focus on the
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Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
more...
Using Effective Business Communication
Someone walks into your office and tells you that the ten important packages you couriered have safely arrived in Albany, New York. Unfortunately, they were supposed to go to Albany, Georgia. This is an announcement no one wants to hear. This course is designed to help you use effective business communication as an effective administrative support professional. Learn about etiquette in the
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Writing a Marketing Plan Phase 1
This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll
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Writing the Marketing Plan Creative Strategy
You've completed the first part of your marketing plan. Now it's time to write about your marketing tactics. You'll discover just how to match your product with your target market, determining exactly what the competitive advantages of your particular product are. Then you'll explore the price-setting strategies that will help make your product a success. Marketing managers, supervisors or team
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Communication Skills: Effective Writing


MAXIM TRAINING The written word remains one of the most common forms of communication at work, yet it frequently fails to achieve the required RESULTS. To be able to write effectively is now even more important in the electronic age of word processing and e-mail. If the medium is efficient the message should be too!! "Effective Writing" gives you a range of practical techniques for writing
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Communication Skills: Report Writing


MAXIM TRAINING Writing effective reports is a core work skill. In the age of technology it is still one of the most important means of communication. This course explores some of the key factors that make a report EFFECTIVE. It provides a step-by-step guide to writing a report, from planning through to revising/editing. You'll find the course valuable if you're using a word processing package,
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Writing Skills: Writing Direct Mail


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results through direct mail. It gives guidelines on planning and structuring your mail shot, examines the language you choose to enhance your message and gives tips and hints on effective follow up. Whether you're
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Writing Skills : Writing to Complain


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course gives you a step by step guide to writing concise and effective complaint letters that get results. It looks in detail at the importance of addressing your letter to the correct person, stating your complaint clearly and succinctly; what
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Effective Email Series: Send the Right Message


The speed of communication is increasing beyond belief, and e-mail has revolutionised the way we operate. We have the power at our fingertips to communicate instantly - to hundreds of people - wherever they maybe. But writing quickly doesn?t mean the same as communicating effectively. A hasty e-mail can annoy, confuse or fail to impress. Anyone can click the buttons, but making e-mail "click"
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Grammar Skills: Writing Effective Sentences


In Grammar Skills: Writing Effective Sentences, participants acquire best practices for writing effective sentences. They learn to apply critical rules of agreement and optimize sentence structure. They learn to classify sentences according to their complexity, create parallel constructions, use the active voice, and avoid common writing pitfalls.
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Business Writing: The Fundamentals


In Business Writing: The Fundamentals, participants learn how to use writing to effectively communicate information. They learn how to use the writing process to construct a well-defined idea and focus on a specific audience. They also learn the proper format for various written pieces, such as business letters, e-mail messages, and memos.
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Business Writing: Creating Effective Proposals


Business Writing: Creating Effective Proposals prepares participants to develop powerful proposals that effectively market an organization's products and services. Participants learn about two different types of proposals-letter and formal-and practice creating the major components of each.
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Web Design Basics
This course is meant for Web site designers who want to understand the basics of creating professional Web pages. The course describes the basics required for Web design, such as planning of sites, pages, and content. In content designing, it describes the issues involved in creating well-written Web pages, and effective graphics. It also describes other design issues apart from site content, such
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Strategic Sales - Developing Executive Proposals
In Strategic Selling: Developing Executive Proposals you will learn the keys to preparing an effective written proposal the questions to answer before writing a sales proposal and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally you will identify ways to differentiate your proposal from those of the
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Business Writing - Writing Effective Proposals
Professionals are required to communicate effectively and in a meaningful way with coworkers and clients. The Business Writing series will provide professionals with the skills necessary to write effectively in the business environment. Business considerations such as tone paragraph structure writing positive and negative messages effectively and proposal writing are key topics covered in this
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Advanced Business Communication: Enhancing the Communication Message
The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos intercultural communication and communication with the media and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication how to deal with cultural diversity communicating
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Grammar Skills - Writing Effectively
Professionals are required to communicate effectively. In doing so they must have a good understanding of proper grammar skills. This course covers the fundamentals of effective sentence construction including such things as subject-verb agreement the active versus the passive voice and phrases and clauses.
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E-mail Etiquette: E-mail in the Workplace
E-mail Etiquette: E-mail in the Workplace gives students an overall view of how to use e-mail effectively. The program covers e-mail basics such as how to write effective messages e-policies and how to use e-mail accessories and passwords. The program focuses on the influences of e-mail when to choose e-mail over other types of communication how to avoid writing inappropriate messages how and
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E-mail Etiquette: Writing Effective E-mail Messages
E-mail Etiquette: Writing Effective E-mail Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing how to achieve your e-mail message objectives the importance of using correct punctuation how to construct effective sentences and paragraphs and how to edit your e-mail messages. The program also
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From Seletel Informatique
Effective Business Communication
This series teaches the writing skills learners will need to effectively communicate in a business setting. They'll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.
Audience:
This series is for anyone who wants to improve his or her professional writing skills.
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From Custer Consultants, Inc
How to Write an Effective RFP

This two-session, LIVE, interactive, online class will take you step-by-step through proven techniques and formats successfully used for RFP planning, development, issuing, negotiating, and management. Starting with forming your project team, we will guide you through the entire process of planning, writing, and issuing your RFP, developing meaningful business requirements, reviewing bids,
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From Global Innovative Campus
Ace Your Job Search
This course focuses on career planning, enhancing resume writing, and improving interviewing skills for those seeking employment.
Part One of the course, "Tailoring Resumes and Cover Letters for a Perfect Fit," will help learners craft a resume that is targeted, elegant, and effective. Part Two, "Interviewing Skills: Make the Right Impression," focuses on the preparation job candidates need in
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Effective Business Writing
The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness,
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From Sessions College for Professional Design
Design Business
Learn the essentials of starting a career in visual design. Strategies are discussed for presenting a portfolio, finding work, and marketing yourself, in addition to building a professional persona, networking online and off, and writing an effective resume and cover letter. Assignments include a visual identity, resume, online portfolio, job research, and self-promotion plan.
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From JED New Media inc.
Writing Well Strategic Streamlining





Are you guilty of over-stuffing your writing with unnecessary filler? Is your writing ambiguous and difficult to understand? Learn how to trim the fat and get right to the heart of the matter with clear, crisp, and effective written communications. Strategic streamlining is the discipline of self-editing, an invaluable practice for anyone who has to write any form of communication. (This JEDlet
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Simple Steps to Super Slogans





To develop and preserve a positive corporate image, organizations inevitably rely on slogans. The information presented here offers valuable tools on how to identify a successful slogan, determine the right type of slogan to use for your product, and how to go about writing and testing effective slogans.
This is a 40-minute online tutorial useful to individuals as well as within a group
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Ezine Advice





If you have decided to produce an electronic newsletter or ezine for your business, or if you would like to improve upon your existing ezine or e-newsletter, follow this simple blueprint to increase the bountiful benefits of establishing an effective e-mail relationship with your clients and customers.
this is a 40-minute online tutorial.
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Evaluating Adwriting





Learn to make an educated evaluation of the advertising copy supplied from freelancers and advertising agencies to ensure that it meets your business needs and provides maximum impact for every advertising dollar you spend. Discern the different strategies, styles, and techniques incorporated to create effective advertising copy in the media of print and radio.
(Does not cover television
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Effective Note Taking




Searching for the right tools and techniques for taking good notes during an oral presentation? Learn the steps to take before, during, and after a presentation. Get acquainted with a number of methods to help you improve your notes and enhance comprehension and recall. Please contact us for more information.
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From Distance Learning College and Training
Formal Report Writing Level 3 Certificate
This short course is designed to develop a range of research and report writing skills, enabling students to improve their written communication skills and produce effective and professional formal reports.
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From OneSource Professional Training Solutions, Inc
Microsoft Word 2010-Level 1 plus Effective Business Writing




In this 12 month self paced online training students will learn the basic operations of Microsoft Word 2010 in order to perform day-to-day responsibilities and how to use the application to be more productive in their work. This course will provide fundamental knowledge and techniques needed to advance to using more complex Word features such as protecting documents and usage of ligatures. This
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From Cleveland Institute of Electronics Bookstore
Report Writing Certificate


Master effective business report writing with powerful self-paced program. Includes instructor support, online exams and a certificate of completion.
Learn how to develop an effective business writing style with emphasis on report writing for business and industry. Step-by-step process help students master the fundamentals and move on to more advanced topics.
10 assignments with instructor
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From PowerSuasion Incorporated
PowerSuasion Writing Profile


Designed for the busy leader and professional, The PowerSuasion Writing Profile gives you a snapshot of your on-the-job business writing.
By applying 75 objective criteria to the writing samples you submit to us, our professional editors provide you with specific advice and guidance to make your writing effective by annotating the samples. You will view your profile online privately and at
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From Fathom Corporate Training
Communicating with Confidence Make Your Business Writing More Effective

The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness,
more...
From Hurley Write, Inc.
Business Writing

This seven-week self-paced, online course covers the fundamentals of business writing, including writing emails and business letters, effective language use, writing reports, and useful editing and proofreading strategies. The course includes voiced lectures, downloadable suppplements, and writing options on which we provide feedback.
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Writing for Publication

Based on a class developed for a prominent university, this 10-week class helps writers hone their scientific manuscripts and/ or begin and work on a manuscript. This online, self-paced course covers such topics as effective language use; writing the components of the scientific report; writing the supplementary components; using charts, tables, and graphs; creating effective oral presentations;
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Writing Fundamentals


This five-week online course covers the fundamentals of writing effective documents, including analyzing audience and purpose, avoiding "noise," understanding the rhetorical context, using language effectively, and creating useful editing and proofreading strategies.
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From Jabalpur On Line Center
SOFT SKILL COURSES
NITM is a institution which offers short term self financed and job oriented courses through e. education and other management courses at affordable cost to the students of Central India. This organization has a compact e. education curriculum on various management modules, which will be very use full for the students and help them in getting jobs.
Our Vision
Our vision is to become accepted
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From Wavelength
Wavelength's Content Writing for the Web Certificate Online [CWWC Online] Course



Wavelength's Content Writing for the Web Online (CWWC Online) Certificate Course
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(Course Website: http://www. vibrantwavelength. com/ content_writing_for_web_online. asp? rf=tc)
Who Should Join this Course?
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Individuals with good writing skills, who wish to:
* write content for
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Wavelength's eLearning for non-eLearning Professionals Certificate Online [ENPC Online] Course



Wavelength's eLearning for Non-eLearning Professionals Certificate Online (ENPC Online) Course
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(Course Website: http://www. vibrantwavelength. com/ elearning_for_non_elearning_professionals_certificate_online_course. asp? rf=tc)
Who Should Join this Course?
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*
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Wavelength's Instructional Design and Content Writing Online [IDCWC Online] Certificate Course



Wavelength's Instructional Design and Content Writing Online (IDCWC Online) Certificate Course
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(Course Website: http://www. vibrantwavelength. com/ idcwc_online. asp? rf=tc)
Who Should Join this Course?
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* Instructional Designers, Training Professionals, Content Writers,
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From Poseidon International University
MBA by distance learning Global

Master of Business Administration (MBA)
Our MBA program is designed for mid-career professionals who have arrived at a stage in their lives where they feel that they have achieved, through professional work and experience, a level of competency whereby they may have already earned their formal academic degrees. Through thesis writing, students will be provided with new tools for problem solving
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From PDHengineer. com-Decatur Professional Development, LLC
Technical Writing for Engineers
Overview Effective communication skills are essential to your professional development. This course provides engineers with the tools necessary to write effective specifications, reports, letters, contracts and other documentation required in an engineer's professional practice. Patent writing, video-script writing and copyrighting are also covered. The student must take a multiple-choice
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From Canadian Centre for Professional Development
Business Communication
Courses on Writing effective e mails, Communications and Presentations, Cross cultural training, E Mail etiquette
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From Gotham Writers Workshop
How to Get Published Workshop taught by NY Literary Agent
Learn the most effective steps and techniques for getting published from a true insider a literary agent.
You ve spent months, maybe years, sweating and swearing over a writing project. Why not spend just a little time learning how to maximize your chance of getting published? There is no sure path or magic formula for publication. But there are definite Do s and Don t s and there are
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From F+W Publications, Inc.
Essentials of Business Writing from Writers Online Workshops
The purpose of this online workshop is to instill and enhance effective writing skills for producing business documents (such as reports, memos, letters, and meeting minutes) that have clarity and impact. After this workshop, you will be able to:
1) Overcome mental blocks, especially those due to fear and anxiety.
2) Avoid common mistakes of punctuation, grammar, and usage.
3) Present ideas
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Elements of Effective Writing I: Grammar & Mechanics from Writers Online Workshops
Brush up on grammar basics in six easy-to-follow sessions. Each session will include online lectures and creative and practice exercises. You will have an opportunity to evaluate your own progress with online, self-graded "tests." Each session, you ll submit an assignment to the instructor for private review, and optional writing assignments will be posted for group review and feedback. Throughout
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Elements of Effective Writing II: Form & Composition from Writers Online Workshops
...y have a good grasp of grammar and mechanics (Elements of Effective Writing I: Grammar & Mechanics, while not a prerequisite, is recommended if a grammar review is necessary).
The workshop will consist of six one-week sessions. Each session will include online lectures and creative and practice exercises. You will have an opportunity to evaluate your own progress with online, self-graded
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Elements of Effective Writing III: Creativity & Expression from Writers Online Workshops
... grasp of grammar, mechanics and composition (Elements of Effective Writing I and II, while not prerequisites, are recommended if review is necessary). We will focus on creative concepts, which will be explained in the text and the online lectures and reinforced with numerous examples and exercises.
The workshop will consist of six one-week sessions. Each session will include online lectures,
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Writing Effective Dialogue from Writers Online Workshops
When you have completed this workshop, you should have a thorough understanding of dialogue in fiction from the mechanics of structure and punctuation to the use of dialogue as a tool for characterization and plotting. The workshop focus will be on character development and characterization techniques that can be applied to any long or short fiction form.
The workshop will consist of six
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Fundamentals of Fiction Writing from Writers Online Workshops
If you're really serious about writing fiction, you'll need to acquaint yourself with the techniques generations of fiction writers have used to bring their characters and stories to life. The goal of this workshop is to provide you with an understanding of these fundamental techniques and to encourage through the use of creativity exercises, hands-on writing assignments and constructive critical
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