Instructor Led Effectively Training Classes

Cisco Unified Communications Architecture and Design course UCAD_10 Course Description The Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data more...

Assertive Communication for Women ...als need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful. This course will enable delegates to develop specific communication techniques more...

New Product Development ...of how to efficiently developing new products, and how to effectively take these products to the marketplace. The deliverables from this program is applicable to both small businesses and corporations. The New Product Development Certificate Program is composed of the following three courses: Managing Product Development Projects This course introduces a disciplined new product development more...

Lean Six Sigma Lean Six Sigma Black Belt Course Description Welcome to Lean Six Sigma! Lean Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma has grown greatly in acceptance among thousands of companies, and has proven to be both a time and more...

Project Management Professional ...nd practices. Increase the student's ability to function effectively on a project team. Use of contemporary techniques and technology for project management. Examination of successful business projects, especially the role of project planning and management Help prepare the student for the PMP Examination. Recommended Prerequisites No prior experience necessary, although 1-2 years more...

Server + Server + Course Specifications Exam number: 078826 Course length: 5 days / 8 Evenings Software: MS Windows 2000 Professional Course Description This course concentrates on Server Hardware and the maintenance of Servers and this course vendor neutral. Prerequisites: PC Technician or A + and a Network Background an Advantage Target Students: Students that has already completed A + and Network + more...

Presenting with Confidence ...ild rapport and establish credibility X use paraphrasing effectively Designed For: Any staff conducting presentation Content: Presentation Fundamentals Presentation Overviews Characteristics of Effective Presenters Presentation Analysis Retention of Information Major Mistakes Speakers Make Natural Style Presentation Essentials Dealing with Anxiety Dealing with Difficult Situations  more...

Effective Communication ...s course, participants will know how to: X Communicate effectively X Communicate well with different personality types X Minimize communication roadblocks or barriers X Demonstrate active listening skills X Be assertive and empathic when dealing with others X Provide constructive feedback X Plan the flow of communication X Describe how communication skills an leadership more...

Business Writing ...tained, client needs are satisfied and new ideas promoted effectively. With the emergence of email and other electronic forms of communication the standards and conventions that once governed business writing have shifted. This Program will assist to X Understand the difference between verbal and written communication X Understand the importance of grammar X Recognise impact of poor more...

Business Writing ...tained, client needs are satisfied and new ideas promoted effectively. With the emergence of email and other electronic forms of communication the standards and conventions that once governed business writing have shifted. This Program will assist to X Understand the difference between verbal and written communication X Understand the importance of grammar X Recognise impact of poor more...

Train the Trainer Program ...rtments are beginning to realize that people do NOT learn effectively by passively consuming information. It is a waste of training dollars and yields low return on investment. Participants typically retain 5 -30 of information in average training programs. We show you how to increase retention up to 90 or more. Our program gives you access to tools, strategies, and techniques more...

Support Skills for PAs The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly more...

Delegation Skills This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the more...

Remote People Management ...s who would like to improve their confidence to deal more effectively with remote management... "I wanted to become more strategic in my management of remote workers. This course has really helped me to identify how I can be more effective in my role without breathing down peoples' necks " "This has been an excellent opportunity to think about how I've been trying (with little success to more...

Minute Taking ...ble them to take, to write up and to present minutes more effectively and confidently. No prior experience is necessary - we will give you the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking It is particularly recommended for anyone required to take formal minutes or notes at meetings on behalf of their company - whether they are a more...

Managing Under Pressure ...nd others, by managing their own and/or their team's time effectively by introducing powerful and flexible tools for use by both individuals and teams. It is particularly recommended for anyone who is feeling the pressures of a heavy workload, and who wants to make the best possible use of their time in order to achieve their objectives and deadlines, but not at the expense of their own (or more...

Managing Poor Performance ...e their confidence and ability to deal professionally and effectively with poor performance. "This was the most difficult part of my job, so the course has really helped me to focus on what's important and how to achieve a win/win outcome". "This was so helpful I have been avoiding dealing with problems for fear of confrontation and 'upsetting the apple cart'. Now I have a clear framework to more...

Introduction to Team Leadership and Management ...der/manager in keeping the team on track, and functioning effectively. It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help give you the confidence to handle the ups and downs of teamwork and to ensure that your team is working to its more...

Emotional Intelligence at Work ...s; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers. This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness, more...

Web Publishing Overview ...epts that everyone needs to create and edit websites more effectively. -Registering a domain name and arranging a host for your site -Site Content vs Structure vs Behavior -The relationships between HTML and Cascading Style Sheets (CSS) -Web graphics formats: GIF, JPEG, SWF, PNG deciphered -Browser support (or the lack thereof) -Evaluating how much to do yourself vs hiring a pro -Testing your more...

Sap / Erp ...ce, HR, etc. ERP is a high- end solution offered by IT to effectively tackle the problems of a business. SAP R/3 is the best and most popular ERP software provided by Germany based company SAP AG. This 80 hours course is intended for all those who want to make career in ERP industry. Since we believe that the implementation of SAP is a Management Consulting Solution rather that Software more...

NLP Practitioner Training ...ours we choose all create what we experience. Use NLP to effectively: Heighten awareness. Release limiting beliefs and decisions. Let go of negative emotions (energy). Develop a positive self-image. Increase motivation and vitality. Bring goals to life. Achieve optimum health. Create ideal relationships. Advance professionally and financially. Design more...

Introduction to MS Project ...s-on to help plan and control people, tasks and time more effectively. BENEFITS After taking this Microsoft Project training class, you will be able to: Identify the steps involved in project planning Become familiar with project management software Plan a project by using Microsoft Project. You will also: Be able to define, schedule and monitor tasks using a variety of tools more...

Adobe Photoshop Advanced ...at will help them work with the tool more efficiently and effectively. PREREQUISITES A working knowledge of Adobe Photoshop or our Introduction to Adobe Photoshop course BENEFITS Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images for the web and create rollovers and animated gifs for the web. COURSE CONTENT Creating Special more...

Introduction To QuarkXpress ... Delegates will learn how to create these competently and effectively. COURSE CONTENT Quark Extensions - Extensions - Document Files - Template Files - Libraries Application Preferences - Using Application Preferences - Using The Application Preferences Dialog Box - Using The Display Preferences Document Preferences - Using The Document Preferences - Using The General Preferences - more...

Introduction To Business Objects ...ng the most powerful aspects into clear focus, so you can effectively use its tools to: - present and analyze information - distribute documents and reports throughout your business - use the major reporting features of Business Objects with remarkable ease and proficiency. In just two days, you will gain valuable input that you can apply immediately at work. A must-attend course designed for more...

Dealing Effectively with Change Change is all around us. It is the only constant in our lives. This half-day workshop provides participants with an understanding of the stages of change, a self-assessment on their own personal change 'style', the different types of change we face, and tips and tactics for managing change more effectively. This is an interactive and insightful session. more...

Enhancing My Effectiveness Using MINDEX Thinking Styles ...ss - Working better in teams - Leading and managing more effectively Each participant will receive a Mindex booklet with a 100-item questionnaire, scoring procedure, and explanation of Dr. Karl Albrecht's 4-style model of thinking styles. The clear explanations and simple, every day language enable participants to understand the model very quickly - and especially - to remember and apply it more...

The Art of Underwriting Mortgage Loans Course Objectives: This three-day underwriting workshop with the art fully equips you to understand and effectively assess and evaluate mortgage loans in mortgage banking and lending environment. It will add considerable value to your ability in quality decision-making. At the end of the workshop, you will have a strong understanding of underwriting mortgage loans in banking and lending and more...

How to Boost Communication for Productivity and Project Management ...ty in the workplace. If you want your teams to work more effectively, tapping into all members' talents to improve team productivity, reduce misunderstandings while fostering cooperation and acceptance, and what you have is projects that are running late and over budget, blamed on poor management and confused communication, then you should take this course. It is a two-day intensive workshop. more...

Powerful Communication Strategies Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and more...

Microsoft Office PowerPoint 2003 Level 2 ...ing a presentation and you are able to convey information effectively in a simple way. Static content in presentation, however, will not keep your audience interested. In this course, you will enhance presentations with feature that will transform basic presentations into a powerful means of communication. In this course, you will enhance your presentation with features that will transform it more...

Private 1-on-1 Training: Microsoft Access (Intermediate Level) You ve started using MS Access but you know you can do more. You want to know how to use its more advanced functions. Our private one on one training will target the areas you need help with and teach you what you need to know quickly and effectively. more...

Private 1-on-1 Training: Microsoft Powerpoint (Intermediate Lvl) You use PowerPoint to help give presentations all the time, but it feels so inflexible. Other presentations you ve seen have charts and animations and even voice integration, but those features are just beyond your reach. Your business demands only the highest quality of work and you can t afford to be left behind. Our private one on one training will target the areas you need help with and more...

Microsoft Word- private, one on one training - INTERMEDIATE level Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More training, taught more effectively, in a shorter period of time. more...

Microsoft Outlook- private, one on one training - INTERMEDIATE level You use Microsoft Outlook every day and yet there are still buttons that you have never used. Others are able to manage their calendars, easily access listings of their business contacts, and more, while you expend all your energy simply checking your e-mail. As a business person, you need your Outlook to help you manage your work, not create more work for you. Our private one on one training will more...

Delivering Powerful Presentations - The Professional Advantage ...t position and would like the ability to communicate more effectively with your peers and senior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives for this course will include: * Learn how to identify different audience behavioural types. * more...

The Time Keeper Time is money, the adage goes, and lots of it gets lost in disorganization and disruption. This workshop helps you organize and prioritize for greater workplace efficiency. You ll learn to get a grip on your office space, organize your work flow, learn how use your planner effectively, say no without guilt, and delegate some of your work to other people. This workshop is full of ideas for more...

Managing Your Blackberry The Blackberry is one of the most advanced handheld devices in the industry with respect to providing "Always On" functions such as Email that, when used effectively, will support day-to-day activities. This course will benefit new and experienced users. We will cover many tips, tricks and short cuts that everyone will be able to take advantage of such as being able to delete multiple messages at more...

Stress Management Participants will learn about the harmful long-term effects of stress on our mental and physical health and will explore methods and strategies for managing individual stresses more effectively. Strategies may include changes in lifestyle, stress management techniques such as relaxation and exercise, and the use of music or humour as coping strategies. more...

Customer Satisfaction Servicing Customers on the Telephone Participants who complete this workshop will: * Learn the difference between customer Service and customer Satisfaction. * Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated. * Recognize forbidden phrases and more...

Microsoft Excel 2003 Level 1 This one day Microsoft Excel Training course covers the fundamentals of what you will need to know to effectively use Microsoft 2003. Objectives Understanding the Excel Program Screen Using Menus, Toolbars and Creating a New Workbook Opening, Saving, and Manging a Workbook Moving the Cell Pointer Worksheets Entering Formulas Editing and Formatting a Worksheet Cutting, Copying, and more...

Quality Assurance Techs for Effective Systems Testing 3 Days This course focus is on skills and techniques required by both end users and I.T. personnel to effectively plan, execute, monitor and evaluate test methods, cases and results. When this course is completed, the participant should feel confident to approach testing assignments with the fundamental knowledge required to test and assure quality application systems. more...

Time Management Performance-Based Objectives * Identify the benefits of time management, evaluate productivity, and identify goals and set priorities. * Develop time management plans by identifying goals, creating daily plans, and recognizing obstacles. * Use technology to save time instead of wasting time; and maintain a reasonable workload by saying no. * Increase productivity by controlling more...

Illustrator Introduction Training in Ottawa ...ics skills that are necessary to begin using this program effectively. Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. In this course, you will learn many of the basic skills that will allow you to take advantage of Illustrator s powerful tools.  more...

MS 5058 - Deploying MS Office Professional Plus 2007 ... students with the knowledge and skills that they need to effectively deploy Microsoft Office 2007. Specifically students learn how to prepare and plan for the Office 2007 deployment, how to build and customize the Office 2007 installation, and how to deploy Office 2007 throughout their environment. Students also learn about the Office 2007 setup and multilingual architecture. For more more...

Private 1-on-1 Training: Microsoft Word (Basic Level) Location: Toronto Date: 2008-05-09 List Price: $240 Offered Price: $192.00 Seats Available: 1 You ve used Microsoft Word or a similar word processing program before, but now that you are using Word more regularly you find that there are features that you just aren t using. You know that you could be creating documents faster, but that ability is just a little beyond your current knowledge. You more...

Enterprise Java Bean Development (5 Days) Location: Ottawa Date: 2008-05-05 List Price: $2375 Offered Price: $1725.00 Seats Available: 2 JavaBeans components, or beans, are reusable software components that follow simple naming and design conventions so they present a standard interface to other beans, programs, and tools. Enterprise JavaBeans (EJB) technology is the server-side component architecture for Java Platform, Enterprise more...

Illustrator Introduction Training in Ottawa ...ics skills that are necessary to begin using this program effectively. Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. In this course, you will learn many of the basic skills that will allow you to take advantage of Illustrator s powerful tools.  more...

Microsoft Access 2003 Level 2 (1 Day) ...95.00 Seats Available: 2 Make more informed decisions by effectively tracking, reporting, and sharing information. With its Microsoft Office Fluent user interface and interactive design capabilities that do not require deep database knowledge, Microsoft Office Access helps you track and report information with ease. By the end of this course, participants will learn: * Creating more...

Microsoft Excel XP 2003 Level 3 Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the more...

Microsoft Outlook 2003 Level 2 (1 Day) Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the more...

Microsoft Excel 2003 Level 1 Location: Vancouver Date: 2008-01-28 List Price: $199 Offered Price: $139.00 Seats Available: 2 This one day Microsoft Excel Training course covers the fundamentals of what you will need to know to effectively use Microsoft 2003. Objectives Understanding the Excel Program Screen Using Menus, Toolbars and Creating a New Workbook Opening, Saving, and Manging a Workbook Moving the Cell more...

Microsoft Word- private, one on one training - BASIC level Location: Toronto Date: 2007-05-01 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the office. More training, taught more more...

Microsoft Excel - private, one on one training - BASIC level Location: Toronto Date: 2007-04-30 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn You will get private one on one instruction. All of the focus wil be on you and your needs. You won't have to leave the office. More training, taught more more...

Microsoft PowerPoint- private, one on one training - BASIC level Location: Toronto Date: 2007-04-30 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn. You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the office. More training, taught more more...

Microsoft PowerPoint- private, one on one training - BASIC level Location: Toronto Date: 2007-04-20 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn. * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More more...

Microsoft PowerPoint- private, one on one training - INTERMEDIATE level Location: Toronto Date: 2007-04-24 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn. * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More more...

Microsoft Word- private, one on one training - ADVANCED level Location: Toronto Date: 2007-04-24 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More more...

Microsoft Word- private, one on one training - BASIC level Location: Toronto Date: 2007-04-23 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More more...

Microsoft PowerPoint- private, one on one - BASIC level This training seminar consists of 3 hours of private training on March 27, 2007. 3 hour block of time between 2:00pm and 5:00pm Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn. You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the more...

Microsoft PowerPoint- private, one on one - INTERMEDIATE level This training seminar consists of 3 hours of private training on March 28, 2007. 3 hour block of time between 12:00pm and 4:00pm Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn. You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the more...

Microsoft Outlook- private, one on one This training seminar consists of 3 hours of private training on March 30, 2007. 3 hour block of time between 1:00pm and 5:00pm Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn. You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the more...

Microsoft Word- one on one training - INTERMEDIATE level This training seminar consists of 3 hours of private training on March 30, 2007. 3 hour block of time between 9:00am and 12:00pm Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the more...

A Foundation Course in Technical writing ...hes you a range of skills starting from basics of writing effectively to identifying and creating the correct type of deliverable. At the end of the course, you would be able to work independently to create common technical writing deliverables such as user manuals, online help etc. The lead trainer for this program has trained teams at IBMAir MauritiusTextronInfotech SWAnd may more... Talk more...

Business Analysis Training Program ...ing techniques, prototyping Communicate the requirements effectively by conducting review summaries, meetings, presentations, writing effecting mail and conducting a comprehensive requirements review. Identify a solution after clear understanding of the business problem for estimating solutions costs, benefits and high level understanding of software design. Validate the results with the more...

How great leaders get great results? ...hings well: 1. Lead and set a leadership example since effectively implementing anything requires enrolling and motivating others in a shared and compelling vision. 2. Think and act creatively and innovatively since the challenges we faced are becoming increasing complex and less routine. Organizations change frequently and corporate cultural changes make them unrecognizable from the same more...

How to make competition irrelevant? ...arn to identify new business opportunities and purse them effectively, spurring growth within your workplace. 3. Practical workshops where people are encourage building on the ideas of others. 4. Be effective in steering teams through unexpected change. Seminar Outline =============== 1. How will you need to lead differently as we enter the 21st century? The challenge of sustainability. 2. more...

Sarbanes-Oxley Meeting the Regulatory Challenge ...xley a Learn about the COSO framework and how to use it effectively a Learn how to best implement Sarbanes-Oxley and align with other key compliance areas including Basel II and Operational Risk WHO SHOULD ATTEND? a Board of Directors a IT and Information Security Directors, Managers and Professionals a Chief Risk and Compliance Officers a IT and Security Process Owners a more...

Photoshop CS3 Introduction ...n the basic skills necessary to begin to use this program effectively. Seasoned users may also wish to take this class in order to fill in holes in their Photoshop knowledge or to rid themselves of bad Photoshop habits. Included: Identify the differences between Raster and Vector graphics; Select appropriate resolutions for different image and output types; Resize and crop images; Select more...

InDesign CS3 Intermediate ...effectively with InDesign CS3, including: Typography controls, including tracking and kerning type, and controls for Widows and Orphans; Creating Tabs, hanging indents, and dot leaders; Working in-depth with paragraph, character, and object styles; Importing, linking, and managing graphics; Working with Clipping Paths and Alpha Channel Masks; Using the Library palette for production; Creating more...

Interior Redesign/ Home Staging Certification Program ...gn and Home Staging, How to market and run your business effectively. An Intensive, power-packed, hands-on and fun... professional interior decorating and redesign training workshop will equip you with all the tools needed to succeed * Our training will give you a firm foundation to grow your business and on-going support with continuing education, motivational, inspirational and more...