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From Wise Owl Business Solutions Ltd
Microsoft Project 2007
We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks.
For a full list of course topics, see our website
more...
Microsoft Project 2007
We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks.
For a full list of course topics, see our website
more...
Microsoft Project 2003
We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks.
For a full list of course topics, see our website
more...
SQL Programming and Stored Procedures
If you are comfortable creating queries in SQL, maybe it is time to move on to learn more advanced programming topics? This three day course assumes that you know how to use the main SQL keywords SELECT, FROM, WHERE, GROUP BY and ORDER BY, and shows you how to really progam in SQL Server. Learn how to write stored procedures, create 3 different types of function, use subqueries effectively - and
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Microsoft Project



We can't make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks.
more...
From Lorman Education Services
Employment-Related Records
...federal levels
- Improve your personnel file management
- Effectively document employee conduct, performance and investigations
- Stay out of the courtroom by responding effectively to discrimination and harassment charges
- Keep off the government's radar - learn how to perform an I-9 self-audit
This seminar is designed for human resource managers, controllers, accountants, office managers,
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Employment-Related Records
Administering the Family and Medical Leave Act Under the New Regulations
...ty - attend this seminar and get practical tips on how to effectively navigate through complex FMLA issues. Failing to comply with the complicated requirements of this law can result in serious liability for both companies and individuals.
The Family and Medical Leave Act can create havoc for employers, especially smaller companies who rely on a handful of key employees. Don't miss your chance
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Taking and Defending Effective Depositions
...ions can make or break your client's case. Knowing how to effectively take and defend depositions is key to a successful litigation strategy. Join us for this seminar and learn practical techniques for using depositions to achieve the one thing that matters most: winning your case.
Our experts will let you in on the latest and most effective strategies for preparing witnesses and defending
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Public Contracts and Procurement Regulations
...tracting and procurement. You'll find out not only how to effectively coordinate the public procurement process for construction services, but also how to make strategic decisions concerning bid protests, contractual disputes and project close-out.
Our experts will show you how public works projects are awarded and what you should do if you encounter a problem along the way. Presented from
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Insurance Bad Faith Claims
...claims of bad faith. You'll walk away with a road map for effectively handling bad faith litigation in Washington.
Benefits for You
- Hear about the top Washington bad faith cases
- Grasp the key essentials of third-party bad faith claims
- Equip yourself to handle ethical problems that face plaintiff and defense
- Get the tactics you need to succeed in the bad faith trial
This seminar is
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From Jef Menguin
Customer Service Professional
... to build lifetime customer relationships. Before you can effectively serve your customers, you need to completely understand the market in which you do business, the products and services you offer, and the strengths and weaknesses of your competition. To best achieve a lifetime relationship with your clients, you want to be considered their trusted adviser.
Learning Objectives
1.
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Customer Service Professional
... to build lifetime customer relationships. Before you can effectively serve your customers, you need to completely understand the market in which you do business, the products and services you offer, and the strengths and weaknesses of your competition. To best achieve a lifetime relationship with your clients, you want to be considered their trusted adviser.
Learning Objectives
1.
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Stress for Success Workshop



UNDERSTAND AND MANAGE THE STRESS IN YOUR LIFE
Stress is a universal and naturally occurring phenomenon in humans. Recent epidemiological research indicates marked increases in stress-related diseases as a result of life styles saturated with excessive stress and chronic tension. Burnout, heart attacks, ulcers, decreased productivity, relational problems, depression, loneliness, and cynicism are
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Train the Trainer



...prove classroom charisma, handle hecklers, use activities effectively, and more.
Program Objectives
At this programa s conclusion, participants should be able to:
a Train with Confidence.
a Write a personal development action plan.
a Identify the characteristics of an exceptional trainer.
a Explain how adults differ from children in the way they learn.
a Understand
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From Lorman Education Services
Managing Construction Projects
... Resolve disputes - before they end up in the courtroom
- Effectively manage change orders and deal with their impact on productivity
IACET Learning Objectives
- You will be able to recognize key processes in managing construction projects.
- You will be able to discuss builders' liens.
- You will be able to review the law of tendering.
This seminar is designed for lawyers, project managers,
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Managing Construction Projects
Employment Law From A to Z
...erminate without causing claims
- Protect your company by effectively using restrictive covenants
- Tips on effectively dealing with misconduct, attendance and performance problems
- Learn how to incorporate privacy concerns into a drug and alcohol testing policy
IACET Learning Objectives
- You will be able to discuss addressing poor performance.
- You will be able to identify restrictive
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Advanced Sales and Use Tax
...d compensating taxes
- Handle audits confidently and cost-effectively using expert strategies
- Tips on tax planning procedures - including for confusing Internet sales
- Learn how you can succeed in the litigation of sales tax cases
IACET Learning Objectives
- You will be able to discuss research and development.
- You will be able to review electronic commerce and software-related issues.
-
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From Oranet (pvt) Ltd
Oracle 11g DBA
...ery scenarios.
Also, the students learn to manage memory effectively and to perform some performance evaluation and tuning tasks, including using some of the advisors. All types of flashback technologies, scheduling jobs inside and outside of the database, and controlling system resource usage are covered. Topics are reinforced with hands-on practices.
This course counts towards the Hands-on
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Oracle 11g DBA
...ery scenarios.
Also, the students learn to manage memory effectively and to perform some performance evaluation and tuning tasks, including using some of the advisors. All types of flashback technologies, scheduling jobs inside and outside of the database, and controlling system resource usage are covered. Topics are reinforced with hands-on practices.
This course counts towards the Hands-on
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From IntSol India
JBoss Administration Program




Course Format: The format is 40% theory and 60% hands-on lab exercises.
Duration: 2 Days
Objectives:
Explain how JBoss relates to Java EE (J2EE) and compares to other application servers
Install and setup JBoss on both Windows and UNIX-type environments
Deploy, support, and troubleshoot applications on JBoss
Navigate JBoss' directory structure
Understand JBoss architecture, boot
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JBoss Administration Program
From Lorman Education Services
Understanding Individuals With Asperger's Syndrome or High Functioning Autism
Rise to the challenges of educating students with Asperger's syndrome or high functioning autism.
Join us for this unique seminar and obtain strategies to help develop the social, emotional and communicational skills of those with Asperger's syndrome or high functioning autism. With the increased prevalence of autism spectrum disorders in schools, teachers need more tools to understand these
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Understanding Individuals With Asperger's Syndrome or High Functioning Autism
Michigan Business Taxes
Prevent costly mistakes by learning the essentials of Michigan business taxes - including all the latest updates.
Attend this cutting-edge seminar and get helpful insight and recent updates on Michigan's business taxes. You'll gain a clear understanding of the two components of the Michigan business taxes - the modified gross receipts tax and the business income tax. Meet the challenges ahead and
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Payroll Compliance
...al."
In today's competitive environment, your ability to effectively, economically and lawfully manage your company's payroll and leaves is paramount. Attend this seminar to get the essential guidance and insight you need to avoid missteps in this minefield of federal and state laws.
Benefits for You
- Get up to speed on recent case law pertaining to classifying employees
- Take the headaches
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The 8 Greatest Estate Planning Techniques
Master the intricacies of estate planning today and help your clients plan for tomorrow.
Help your clients save money and tears down the road - learn all the latest and most effective techniques for dealing with the uncertainty of estate planning in today's politically charged atmosphere. The estate tax may change, but your clients' peace of mind doesn't need to.
Give your clients the security
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Legal Issues Facing the Construction Professional in Texas: The Most Common Pitfalls and How to Avoid Them
...project is free of claims and disputes - and learn how to effectively handle these problems when things go wrong. Regardless of how well-planned your construction project is, unexpected circumstances can impede your success and potentially cost you far more in time and money than you intended.
Our experienced faculty members will provide you with critical insight into the often turbulent
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What to Do When Construction Projects Go Bad
...project is free of claims and disputes - and learn how to effectively handle these problems when things go wrong. Regardless of how well-planned your construction project is, unexpected circumstances can impede your success and potentially cost you far more in time and money than you intended.
Our experienced faculty members will provide you with critical insight into the often turbulent
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Mitigation of Damage to Structures Adjacent to Construction Sites in Urban Environments
Do you have the most effective strategies for mitigating damages to structures adjacent to construction sites?
Attend this enlightening seminar and stay abreast of the latest issues relating to mitigating damages to adjacent structures in urban environments. Our seasoned professionals will provide practical answers to your most pressing questions about building damages. You'll get an inside look
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Plan Reading and Scheduling
How to avoid the pitfalls of plan reading and scheduling - what you don't know could hurt you.
Attend this seminar and learn about the importance of documentation in the successful prosecution of construction projects, with special emphasis on the construction plans and progress schedules. Find out how to read, understand and interrelate all the parts of construction drawings - plans, sections,
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Media Relations for Government Officials
...?
Register for this seminar and get strategies on how to effectively, ethically and legally interact with the news media. You'll get an inside look at how to respond to confusing issues surrounding public records and open meeting laws, as well as a host of other legal and practical issues.
Attend this seminar and you'll get perspectives on dealing with government officials and private
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Auto Claims and Trials: Winning, Defending and Understanding Coverage
...end this seminar and get the critical updates you need to effectively handle your cases - including how to handle challenging uninsured and underinsured motorist issues. Whether you practice automobile litigation daily or simply wish to better understand auto litigation for your paralegal or insurance practice, this is one crash course you can't afford to miss.
Benefits for You
- Navigate the
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The Rules of Trust Administration
Refine your trust administration skills - and discover new ones.
Your professional advice and trust knowledge is essential to your clients - make sure you're giving them your best. Attend this innovative seminar and learn to juggle trust complexities while remaining focused on what really matters: your clients' needs.
Discover ways to recognize the different levels of trust intricacy depending
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Payroll Management
...
In today's competitive environment, the ability to effectively, economically and lawfully manage your company's payroll and leaves is paramount. You must stay current on the latest laws and trends - including Employment Standards Act issues - to keep labour costs down and consistent with legal requirements.
Attend this seminar and get the essential guidance and insight you need to
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Advanced Issues in Payroll: Problem Solving and Beyond
...laws?
In today s competitive environment, the ability to effectively, economically and lawfully manage your company s payroll and leaves is paramount. You must stay current on the latest rules and regulations such as the FLSA and compensable working time to keep labor costs down and consistent with legal requirements. Penalties on even small errors can be extremely costly for your
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Risk Transfer Provisions: The Hidden Traps in Construction Agreements
5 Risk Transfer Issues in Contracting - Tucked away in today s construction agreements is a number of risk shifting provisions. All too often, one or more parties in a construction project do not appreciate the significance of these provisions. These provisions can effectively transfer millions of dollars of risk, and the party accepting that risk must properly understand the implications of these
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From iWare Logic
Siebel CRM 80 Essentials






... CRM application design and functionality is essential to effectively execute and maintain a Siebel implementation. This course also teaches students how to perform the major tasks required for an initial Siebel deployment, including configuring a Siebel CRM application. During the hands-on labs, course participants use Siebel Tools to create a configured Siebel CRM application, as well as
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Oracle University -Siebel Essentials 8.0 Training Schedule


... CRM application design and functionality is essential to effectively execute and maintain a Siebel implementation. This course also teaches students how to perform the major tasks required for an initial Siebel deployment, including configuring a Siebel CRM application. During the hands-on labs, course participants use Siebel Tools to create a configured Siebel CRM application, as well as
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From Pitman Training Centre London
Time Management Seminar
...effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved.
You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency!
Only 299. 00 pp.
Book Now!
Call 020 7025 4700
This seminar is a must if you often find yourself working late, and is ideal
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Better Business Letters Seminar
This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours.
It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn:
How to express themselves persuasively using plain English and the correct tone.
The essential rules of grammar, punctuation and spelling
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Business English & Office Skills - (Effective Business Communication)



Our students' favourite course
This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone.
You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills.
Available at our High Holborn and Notting Hill training centres.
Visit www.holborntraining.co.uk for more information.
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From Learning Technologies, Inc.
Tools for a Stronger Team - An LTI Partnership with Habitat for Humanity
...ut also gain valuable skills that will help you work more effectively together. On the Habitat worksite, participants will learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. LTIa s professional business consultants will lead facilitated discussions throughout the day focused on actually applying lessons
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From Impact Factory
Stress Management Course




...ement Course is an opportunity to start managing pressure effectively and to develop an awareness of what tips you over from pressure into stress.
Stress Management is run by:
Katherine Grice and Doug Osborne
It's difficult for individuals and companies to acknowledge just how stressful things might be. People want to be seen to be able to cope even in the most demanding times.
We
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Stress Management Skills Training




...ement Course is an opportunity to start managing pressure effectively and to develop an awareness of what tips you over from pressure into stress.
Stress Management is run by:
Katherine Grice and Doug Osborne
It's difficult for individuals and companies to acknowledge just how stressful things might be. People want to be seen to be able to cope even in the most demanding times.
We
more...
Time Management Course




This one day Time Management Course will give you the skills to efficiently and effectively manage your time.
You will learn to manage your time in a stress free, well organised way.
This time management course provides a whole range of tools and techniques to make managing your time simple and straightforward.
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Time Management Skills Training




This one day Time Management Course will give you the skills to efficiently and effectively manage your time.
You will learn to manage your time in a stress free, well organised way.
This time management course provides a whole range of tools and techniques to make managing your time simple and straightforward.
more...
Public Speaking Course




This one day Public Speaking Course concentrates on effective public speaking, particularly dealing with nerves and anxiety.
It offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for the best impact and speak effectively to audiences of varied sizes.
It is fun and effective with plenty of opportunities to practise.
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Public Speaking Skills Training




This one day Public Speaking Course concentrates on effective public speaking, particularly dealing with nerves and anxiety.
It offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for the best impact and speak effectively to audiences of varied sizes.
It is fun and effective with plenty of opportunities to practise.
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Media Skills Training Course




This one-day Public Media Skills Training Course is designed for anyone whose role includes speaking to the press and presenting their organisation to the wider world directly via the media.
Whether you work as a Press Officer, a Communications Managers/ Directors or anyone tasked with giving interviews to the press, this course will equip you with the necessary skills to effectively handle
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Media Skills Training




This one-day Public Media Skills Training Course is designed for anyone whose role includes speaking to the press and presenting their organisation to the wider world directly via the media.
Whether you work as a Press Officer, a Communications Managers/ Directors or anyone tasked with giving interviews to the press, this course will equip you with the necessary skills to effectively handle
more...
Presentation Skills Course




This one day public presentation course looks at all the factors that affect how confidently you deliver any presentation, anywhere. It will help you look forward to your next presentation instead of wishing you were still under the duvet.
The Presentation Course offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for
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Presentation Skills Training




This one day public presentation course looks at all the factors that affect how confidently you deliver any presentation, anywhere. It will help you look forward to your next presentation instead of wishing you were still under the duvet.
The Presentation Course offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for
more...
From A2Z Security Group
Training the Conflict Management Trainer









Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers.
Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training.
The
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From SpringPeople Technologies Private Limited
RWA-001 Rich Web Applications with Spring





... with Spring Web Flow 2
* How to secure web applications effectively with Spring Security 2
* How to get the most out of Ajax toolkits such as the Dojo Toolkit in your application
* How to integrate JSF into your application with Spring Faces
* How to apply convention-over-configuration to maximize development productivity
* UI best practices in content, style, behavior, layout,
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From Lumenbrite Training
InDesign CS4 Essential Skills I


... paragraph and character styles to build layouts fast and effectively. Learn how to export an Acrobat PDF with the proper settings so that your audience or printer can see your layouts, colors and fonts just as you intended.
Your instructor will cover the pitfalls and the best practices will be followed so that you are creating rich layouts with the latest design standards.
This training
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From Alan Mars
VOICE, SINGING & ALEXANDER TECHNIQUE - Day Workshop in Brighton & Hove. BN2 BN3
...ing your voice, body and confidence. Breathing easily and effectively. Enjoying your voice and having fun. "Non-singers" especially welcome.
NEXT LONDON COURSE:
Voice, Singing & the Alexander Technique a Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing exercises. Explore the anatomy of confidence. Sing some
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From Lumenbrite Training
Acrobat 9 Professional Go Green Training


...ore than an essentials class; ita s all you need to work effectively with all the productivity features that Acrobat has to offer. This training will also show you how to create a complete or partial paperless office that is environmentally conscience and reduces stress on community resources.
Want to learn more about how Acrobat 9 can help you and the environment? Read more here:
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Acrobat Connect Professional 6


Formerly known as Breeze Presenter. There are differences between this course and the Breeze Presenter course that we offer; particularly version changes between Breeze 5 and Connect 6. Please contact us for more details. Connect 6 transforms online training by delivering high-impact virtual classes and self-paced training that everyone can access instantly through any web browser. Breeze provides
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Adobe Presenter 7


Adobe Presenter 7 transforms online training by delivering high-impact virtual classes and self-paced training that everyone can access instantly through any web browser. Connect/ Breeze provides real-time and on-demand communications that let you reach your audience anytime, anywhere, with rich multimedia content that delivers your message effectively and affordably. This course can be customized
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From Learning Technologies, Inc.
Cross Gender Communication



...oved understanding and an improved ability to communicate effectively (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change,
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From Simons-White & Associates, Inc.
Process Auditing




...effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits and become a partner with the organization's
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From Learning Technologies, Inc.
Myers Briggs Type Indicator



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
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Managing Across Generations



...and the different generations and how to communicate more effectively across age groups. We also explore different ways to motivate people differently (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where
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Change Management



...s insight into how they can better manage change and more effectively leverage their personal style (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of
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Effective Performance and Employee Management



Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
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Interviewing Skills



...effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can
more...
From Mullan Training
Introduction to MS Project


...s-on to help plan and control people, tasks and time more effectively.
BENEFITS
After taking this Microsoft Project training class, you will be able to:
Identify the steps involved in project planning
Become familiar with project management software
Plan a project by using Microsoft Project.
You will also:
Be able to define, schedule and monitor tasks using a variety of tools
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Adobe Photoshop Advanced



...at will help them work with the tool more efficiently and effectively.
PREREQUISITES
A working knowledge of Adobe Photoshop or our Introduction to Adobe Photoshop course
BENEFITS
Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images for the web and create rollovers and animated gifs for the web.
COURSE CONTENT
Creating Special
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Introduction To QuarkXpress



...
Delegates will learn how to create these competently and effectively.
COURSE CONTENT
Quark Extensions
- Extensions
- Document Files
- Template Files
- Libraries
Application Preferences
- Using Application Preferences
- Using The Application Preferences Dialog Box
- Using The Display Preferences
Document Preferences
- Using The Document Preferences
- Using The General Preferences
-
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Introduction To Business Objects



...ng the most powerful aspects into clear focus, so you can effectively use its tools to:
- present and analyze information
- distribute documents and reports throughout your business
- use the major reporting features of Business Objects with remarkable ease and proficiency.
In just two days, you will gain valuable input that you can apply immediately at work. A must-attend course designed for
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From Mitchell Phoenix
Securing the Future



...programme focuses on the abilities of managers to respond effectively to meet the demands of the future business environment. Each managera s inseparable relationship with strategy, decision-making, responsibility, creativity and time usage is explored in the context of organizational responsiveness.
Throughout each seminar, delegates learn to connect the long-term goals of the organisation
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From Method Park America Inc
ISTQB Certified Tester Foundation level
...esters with the ability to implement and communicate more effectively with engineers and developers resulting in greater test presence throughout the software lifecycle. This course is based on the curriculum of the "ISTQB Certified Tester, Foundation level", which covers the topics, tasks, methods and techniques of software testing. Participants will become familiar with all steps of the
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From Contacts Plus
AT&T Certificate for Call Center Team Leaders


...teraction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Module 1: Introduction
Module 2: Defining and Performing the Team Leader Job
Module 3: Communication
Module 4: Development Process
Module 5:
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Time Management

... improve your time management skills so you can work more effectively and make better use of your time.
Key Learning Objective and Outcomes:
By the end of this programme, participants will have been able to:
Understand meaning /value /importance of time.
Set SMART action goals.
Analyze his / her time effectively.
Know How To Divide Priorities Into Goal Related Daily
more...
Presentation

...portant to be able to communicate your thoughts and ideas effectively, using a variety of tools and medium. You will need to develop and use this skill throughout your career, especially when you are working in the big competitive world. This program is designed to improve your presentation skills to get things done!
Key Learning Objective and Outcomes:
By the end of this program,
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Master Outbound Skills

...Effectively Managing Outbound Calls teaches the skills to prepare for outbound calls and how to deal with them. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive
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AT&T Certification for Managers
...teraction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
How to integrate the contact centre vision
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AT&T Certification for Supervisors
...teraction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
The relationship between data and decision
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AT&T Certificate for Call Center Team Leaders




...teraction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Knowing what does Team leader means.
How
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AT&T College of Call Center Excellence For Agents


...teraction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve your entire Contact Center performance.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Knowing the real story
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Inbound Skills Program
...Effectively Managing Inbound Calls teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. Also we will cover the most important skills required to handle inbound calls such as listening skills, speaking skills, phone etiquette and courtesy, greeting and closing and
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From Nursing Unlimited Incorporated
American Heart Association BLS Instructor Class
...effectively "train the trainer" in the didactic and hands-on skills needed to teach all the new American Heart Association CPR courses created with the introduction of Guidelines 2005. The course is instructor led, with frequent practice-while-watching skills and role-playing sessions. Instructor candidates will be tested for proficiency in core teaching competencies, including communication
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American Heart Association ACLS Instructor Class
...S providers the didactic and hands-on skills necessary to effectively teach others to provide Advanced Cardiac Life Support. Candidates will learn how to make effective presentations of ACLS information and materials, manage learning stations according to the resuscitation team concept and function as the leader in all components of an ACLS Provider course. The class includes role-playing and
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American Heart Association PALS Instructor Class
...o give experienced PALS providers the skills necessary to effectively teach others to intervene appropriately in emergency pediatric resuscitation. Successful resuscitations are the result, not only of medical expertise and mastery of resuscitation skills, but also of effective communication and teamwork. The PALS Instructor Course gives instructor candidates an opportunity to practice teaching
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From Business Industrial Network
Arch Flash Safety and National Electric Code - NEC, Training

Arch Flash Safety and National Electric safety Code (NEC) training seminar to be held in Atlanta, GA., (NFPA 70E). Licensed electricians to deliver an Arc Flash Safety Seminar designed for commercial and industrial application.
ARC - NEC seminar course outline is as follows:
NFPA 70E
Introduction
Review of Article 130
Use of Index
130.1 Justification for
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From Nursing Unlimited Incorporated
PICC Line Insertion Course
...erience as well as the theoretical knowledge necessary to effectively conduct this program. This course is not affiliated with any manufacturer. We use a variety of different PICC lines and equipment to enable us to review the pros and cons of all product devices. A comprehensive reference manual is included in the course cost and will be given out on the day of the course.
Some of the
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From MediTrain, LLC
Pediatric Advanced Life Support (PALS) - Refresher Certification


...ing the knowledge and skills necessary to efficiently and effectively manage critically ill infants and children, resulting in improved outcomes. Skills taught include recognition and treatment of infants and children at risk for cardiopulmonary arrest; the systematic approach to pediatric assessment; effective respiratory management; defibrillation and synchronized cardioversion; intraosseous
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Pediatric Advanced Life Support (PALS) - New Certification


...ing the knowledge and skills necessary to efficiently and effectively manage critically ill infants and children, resulting in improved outcomes. Skills taught include recognition and treatment of infants and children at risk for cardiopulmonary arrest; the systematic approach to pediatric assessment; effective respiratory management; defibrillation and synchronized cardioversion; intraosseous
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From H2 Training & Consultancy Ltd
Assertive Communication for Women


...als need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates to develop specific communication techniques
more...
Support Skills for PAs


The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly
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Delegation Skills


This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the
more...
Remote People Management


...s who would like to improve their confidence to deal more effectively with remote management...
"I wanted to become more strategic in my management of remote workers. This course has really helped me to identify how I can be more effective in my role without breathing down peoples' necks "
"This has been an excellent opportunity to think about how I've been trying (with little success to
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Minute Taking


...ble them to take, to write up and to present minutes more effectively and confidently. No prior experience is necessary - we will give you the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking
It is particularly recommended for anyone required to take formal minutes or notes at meetings on behalf of their company - whether they are a
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Managing Under Pressure


...nd others, by managing their own and/or their team's time effectively by introducing powerful and flexible tools for use by both individuals and teams.
It is particularly recommended for anyone who is feeling the pressures of a heavy workload, and who wants to make the best possible use of their time in order to achieve their objectives and deadlines, but not at the expense of their own (or
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Managing Poor Performance


...e their confidence and ability to deal professionally and effectively with poor performance.
"This was the most difficult part of my job, so the course has really helped me to focus on what's important and how to achieve a win/win outcome".
"This was so helpful I have been avoiding dealing with problems for fear of confrontation and 'upsetting the apple cart'. Now I have a clear framework to
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Introduction to Team Leadership and Management


...der/manager in keeping the team on track, and functioning effectively.
It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help give you the confidence to handle the ups and downs of teamwork and to ensure that your team is working to its
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Emotional Intelligence at Work


...s; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers.
This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness,
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From YRisk Consulting & Lending Academy
The Art of Underwriting Mortgage Loans

... workshop with the art fully equips you to understand and effectively assess and evaluate mortgage loans in mortgage banking and lending environment. It will add considerable value to your ability in quality decision-making.
At the end of the workshop, you will have a strong understanding of underwriting mortgage loans in banking and lending and can apply the knowledge to enhance your skills
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From XChange Training UK
Adobe Photoshop CS4 Masterclass
From beginner to Photoshop master in just 4 days! This scheduled Photoshop Masterclass will take you through a complete introduction to the powerful set of tools available in Photoshop CS4 and within the course of 4 days will develop your image manipulation skills right up to an advanced level. You will learn about the real-life capabilities of Adobe Photoshop CS4 and will understand the features
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Adobe Photoshop CS4 Advanced
This scheduled advanced course for Photoshop will develop Photoshop users skills to explore more advanced features and improve workflows. In this course, delegates will work with advanced image handling tools and features available in Adobe Photoshop.
Upon successful completion of this course delegates will be able to:
-Produce advanced face retouching & manipulation techniques
-Use colour in
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From SETTEC
Train the Trainer

The objective of the a Train the Trainera seminar is to get people to know how to ultimately use their skills and proper deliver their training on individual and corporate levels. In this seminar you will learn:
* The learning process and learning styles
* Plan and prepare for training programmes
* Understand how to effectively deliver training programmes
* Be better able to
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Effective Waste Management

Effective management of wastes and environmental risks is critical for the reduction of costs and prevention of harm to humans. In this course, you will learn how to:
* Enhance your leadership and management skills
* Extend those skills into the domain of environmental
and waste issues
* Balance the roles of an effective manager and use
management systems to control tasks
* Use
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Effective Business Writing

Upon successful completion of this workshop participants will be able to:
* Select appropriate tone, style relevant to the nature
of professional business writing.
* Communicate clearly and effectively using letters,
emails, faxes and memos.
* Plan effective and organized short and long reports.
* Write professional CV and cover letter.
* Write proposals
more...
From EMS Consulting Group, Inc.
Material Flow and Kanban

... parts supermarkets, how to
implement kanban, and how to effectively deliver purchased parts
to manufacturing cells. Using a case example, participants will make
calculations and design a system for handling purchased parts.
The benefits of an effective
material delivery system include:
Lower inventory and
increased productivity
Elimination of
more...
Value Stream Mapping



...g
improvements. In this course, you will learn how to effectively identify
and eliminate waste and sources of waste in your organization.
Participants in the class will work through a case example. They will
create a current state map, analyze the current state map, and create a lean
future state. Participants will also be able to ask about their unique
situations and learn
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From JZ Partners
Sarbanes-Oxley Meeting the Regulatory Challenge

...ley
a Learn about the COSO framework and how to use it effectively
a Learn how to best implement Sarbanes-Oxley and align with other key compliance areas including Basel II and Operational Risk
WHO SHOULD ATTEND?
a Board of Directors
a IT and Information Security Directors, Managers and Professionals
a Chief Risk and Compliance Officers
a IT and Security Process Owners
more...
From XChange Training UK
Acrobat Professional 8 training for collaborative workflows
... you can now activate commenting in Adobe Reader 7 and 8, effectively allowing you to create an entire collaborative workflow with a single license of Adobe Acrobat Professional 8. Further, new tools mean you can set up an email shared review or browser-based review producers across both Mac and PC platforms.
Acrobat 8 is used by a wide range of professional document producers from publishers
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From SmartStorming - Advanced Training in Innovative Thinking
SmartStorming Idea Generation Workshop for Entrepreneurs Business Owners
... about improving your product or service, marketing more effectively, streamlining your operations, optimizing customer or employee relationsa how might it transform your business? Suppose you had dozens of ideas, anytime you needed them?
At the SmartStorming Idea Generation Workshop for Entrepreneurs & Business Owners, you will learn a powerful, proven 3-step idea-generation system you
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From Meirc Training and Consulting
Organizational Surveys Concept to Completion - Human Resources Management




Design and carry out different types of surveys.
Equip their organizations with the means to obtain and effectively use data to drive change.
more...
Certified Sales Manager - Sales and Marketing




Demonstrate traits of an excellent sales manager.
Plan forecasts and quotas with more accuracy and precision.
Conduct sales coaching and counseling sessions effectively.
Demonstrate effective interpersonal skills.
Manage the sales force with confidence and determination.
Provide sales management training for colleagues.
more...
Strategic Sales Planning and Territory Management - Sales and Marketing




Analyze the process of sales planning and territory management.
Practice the effective ways of setting goals, developing sales activities and managing time effectively.
Use relevant tools for route structuring and territory management.
Comprehend the methods of effective territory management and strategic selling.
Revise sales strategies and provide proper sales training for sales force.
more...
Certified Maintenance Planner - Maintenance and Safety




Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities.
Review the critical operational requirements for successful planning and control of the maintenance work.
Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department.
Learn how to effectively work with others.
Develop
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International Financial Reporting Standards IFRS and 2009 Updates - Finance and Accounting




Adopt the language of accounting and finance.
Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting.
Understand the basic principles of assets, liabilities and owners a a equity.
Effectively interpret accounting transactions according to IFRS.
Demystify the interpretation of financial statements and reports.
more...
Materials Management Development Program - Materials Management




...each other.
Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering.
Manage the warehousing operations and maximize user service by providing fast and accurate issuing.
Negotiate with suppliers and perform accurate supplier evaluation.
Improve the productivity of the purchasing function
more...
Mastering Business and Financial Modeling - Abu Dhabi Dubai




By the end of the program, participants will be able to:
Use Microsoft Excel in business finance more effectively.
Perform analysis and evaluation to assist in enhancing the decision making process.
Understand and create pivot tables and pivot charts.
Analyze business data in no time.
Prepare business and flash reports to senior management.
more...
Business Etiquette and Protocol - Dubai




By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully with the
more...
Business Etiquette and Protocol - Dubai




By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully with the
more...
Certified Accounts Assistant - Dubai Abu Dhabi




By the end of the program, participants will be able to:
Understand the cycle of accounting.
Learn how accounting affects their day-to-day business.
Learn the components of financial statements.
Perform the accounting closing cycle.
Get up to date with accounting terminology that will enable them to perform more effectively at work.
more...
Successful Fleet and Transport Management - Dubai Istanbul




By the end of the program, participants will be able to:
Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment).
Plan and implement effectively all activities related to fleet management and distribution.
Manage the organization, personnel, and operational requirements for a successful transportation/
more...
Inventory Planning and Stock Control - Materials Management




Plan and control stock successfully and cost effectively using proven techniques of inventory management.
Forecast demand and control lead time.
Classify, count and reduce inventory.
Reduce inventory investment and surplus.
Use the right key performance indicators (KPIs) for the measurement and evaluation of the inventory department.
more...
Managing for Sales Results - Sales Training




By the end of the program, participants will be able to:
Analyze the various principles underlying the sales management functions.
Practice human relations skills pertaining to sales teamsa management.
Demonstrate professional behavior as sales managers/ supervisors with their teams.
Apply sales competency models in interviewing, training and evaluating sales professionals.
Effectively
more...
Advanced Public Relations - Public Relations




Practice the key communication skills and techniques which are essential for performing their public relations duties.
Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization.
Play an active role in supporting the image and reputation of the organization.
more...
Negotiating Contracts Effectively - Contracts and Projects




Recognize the importance of developing a solid scope of work and the implications of failing to do so.
Recognize when to negotiate, as opposed to tendering.
Plan and conduct several contract-related negotiations.
Use communication and planning skills that will allow reaching a win-win outcome.
Successfully negotiate contractual claims and change orders.
more...
Efficient Administration and Secretarial Skills




By the end of the program, participants will be able to:
Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively.
Handle telephone calls properly and professionally.
Develop self-management
more...
Advanced Level Supervisory Skills




By the end of the program, participants will be able to:
Help clarify roles and responsibilities of the new job.
Adjust to the new role with confidence and assurance to handle the position.
Grasp the importance of setting goals, planning and prioritizing in order to achieve
organizational objectives.
Organize time, work and effectively use delegation.
Inspire employees and align the team.
more...
From Medical Services Training
Presentation Skills
...effectively in today's world is a vital characteristic of every successful leader. This interactive course is designed to enable participants to learn how to deliver memorable and successful presentations with high impact.
During the course, participants will deliver a short presentation and will receive feedback from the course tutor and, on the two day course, from other participants.
more...
From Leadership Management Institute
Effective Supervisory Management



Effective Supervisory Management
Enhance the effectiveness of your managers, supervisors, and team leaders
* Learn the art of delegation and giving orders
* Get more done through time management
* Exercise authority effectively
* Handle and prevent problems with people
* Train and motivate people to a higher level of productivity
* Develop the potential of
more...
From Meirc Training and Consulting
Speed Reading Techniques for Highly Effective People



Training Objectives:
By the end of the career training program, participants will be able to:
Use advanced reading and comprehension skills.
Read better and faster and concentrate more effectively.
Get what they want and need from reading in less time.
Comprehend and retain more of what they read.
Know how to read work material, emails and all business reading more effectively.
more...
Speed Reading Training Dubai: Techniques for Highly Effective People



'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material,
more...
Inventory Planning and Stock Control
' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost
more...
Materials Management Development Program
...ch other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user service by providing fast and accurate issuing. Negotiate with suppliers and perform accurate supplier evaluation. Improve the productivity of the purchasing
more...
Successful Fleet and Transport Management
' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet
more...
Inventory Planning and Stock Control
' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Business Etiquette and Protocol
' This program is designed for Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Mastering Business and Financial Modeling using Excel
' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in
more...
Professional Skills for Finance and Accounting
' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an
more...
Certified Financial Professional
' This program is designed for Financial professionals, senior accountants, finance managers, accounting managers, chief accountants, banking professionals and corporate controllers. Prerequisites: None. Level : update. This program is worth 25 NASBA CPE?s. Upgrade their level of corporate financial management. Learn how to leverage their knowledge in financial management to deliver positive
more...
Efficient Administration Skills
' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in
more...
Fundamentals of Business Writing
' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being
more...
Efficient Administration Skills
' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in
more...
Efficient Administration Skills
' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in
more...
Efficient Administration Skills
' This program is designed for Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in
more...
Mastering Business and Financial Modeling using Excel
This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance
more...
Certified Accounts Assistant
This program is designed for Accounting assistants, accounting trainees, junior accountants and administrative assistants working with accounts. This program is worth 25 NASBA CPE s.Understand the cycle of accounting.Learn how accounting affects their day-to-day business.Learn the components of financial statements.Perform the accounting closing cycle.Get up to date with accounting terminology
more...
Principles of Accounting An Introduction to Concepts Uses and Methods
This program is designed for Professionals in the field of finance and accounting, managers seeking to enhance accounting knowledge. This program is worth 25 NASBA CPE s.Learn the importance of accounting in running businesses.Understand the accounting cycle.Perform hands-on analysis and recognition of accounting transactions.Account for assets, liabilities and equities.Effectively prepare balance
more...
Mastering Business and Financial Modeling using Excel
This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance
more...
International Financial Reporting Standards IFRS 2008 Update
This program is designed for Professionals in the fields of finance and accounting, professionals seeking to enhance international accounting knowledge, companies implementing IFRS as the standard of reporting.Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards IFRS and their impact on financial reporting. Understand the
more...
Essential Skills for Professional Financial Managers



Objectives:
By the end of the program, participants will be able to:
Gain knowledge of essential skills to enhance our ability to run the Finance Department.
Manage finance functions in an organized and professional manner.
Understand the reporting requirements for the Finance Department.
Become skilled at important personal organization, staffing and time management skills.
Apply finance
more...
Maintenance Management for Buildings & Facilities



Objectives:
By the end of the program, participants will be able to:
Understand how to manage effectively building and facilities maintenance.
Structure a cost saving project and determine the required changes.
Set up a work order system, PM procedures and task lists.
Estimate custodial work, conduct craft training and increase the motivation of maintenance staff.
more...
From Sapphire Training & Consulting, LLC
Listening to Feedback
Active listening is a crucial skill for effectively following. In business, information occasionally gets reinterpreted as it travels among receivers. This course will discuss the differences between active listening and passive listening and facilitate an active listening exercise. It will utilize some role playing to evaluate how well one person listens to another.
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Motivation for Movement Upward
If you want to move your career upwards, you need to assess your motivation to effectively do so. This class will help people take an in depth look to see if they are really ready and motivated to take on a larger task of being a manager in an organization.
more...
Listening to Your Employees
Employee buy-in is critical to a manager’s success. Your employees have to trust you and understand that you are looking out for their best interests. In this session we discuss techniques that a manager can use to effectively listen to their employees and provide feedback to demonstrate their listening skills.
more...
Critical Thinking Skills
To effectively balance managerial skills and leadership abilities, it is essential for individuals to have critical thinking skills. The art of critical thinking goes beyond looking at what is right in front of you at the time you are making a decision. This class is designed to take a look at current real world issues and use critical thinking techniques to come up with solutions.
more...
From Creative Probers Software & Services (I) Pvt Ltd
Siebel 8.0 Essentials
...CRM application design
and functionality is essential to effectively execute and maintain a Siebel implementation. This course also teaches
students how to perform the major tasks required for an initial Siebel deployment, including configuring a Siebel CRM
application. During the hands-on labs, course participants use Siebel Tools to create a configured Siebel CRM
application, as well as
more...
From The Project Solvers of America, Inc
Leveraging LinkedIn for Effective Projects - Basic
... leveraging the power of LinkedIn to manage projects more effectively!
Wea ve asked Author and LinkedIn expert Steven Tylock to create this unique hands-on workshop customized specifically for PROJECT TEAMS.
Learn all the essential LinkedIn features as well as how your project team can use LinkedIn to facilitate:
* Communications within the team (such as Status updates,
more...
From silicon beach training
Change Management Training


Businesses often recognise the challenge of getting people to change shortly after implementation has started. The new approach is expected to go in unopposed but when the welcome mat doesna t appear the project team scrambles to do some patch up communication a often with poor results. But despite this reality there is still a bias against investing in change management activities because
more...
Assertiveness Confidence Building Training


This comprehensive two day Assertiveness & Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.
During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem.
By the end of this confidence building and assertiveness
more...
Time Management Training


This Time Management training course is designed to help participants develop their skills in time management to achieve more effective results in less time.
Time management training courses and workshops will help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome stress.
This is a practical time management training
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Facilitation Skills Training


Facilitation is fast becoming a key skill for anyone who is in a team, leading a project team, heading up a working group or managing a department.
Facilitation is the skill, and art of guiding others to solve their own problems and achieve their objectives without simply giving advice or offering solutions. A facilitator provides the structure and process a enabling groups to function
more...
Adobe Photoshop Training


During this Photoshop training course you will learn how to optimise your images for print or for the web. Adobe Photoshop allows designers, photographers and web creators to produce all kinds of graphics by manipulating and composing scanned or drawn images, using powerful layering and masking techniques and a wealth of special effect filters.
In addtion to this Introductory Photoshop
more...
Lean Awareness Training



This Lean Awareness training course enables delegates to understand the benefits of Lean for their organisation; the key Lean principles, tools and techniques and how to approach implementation.
Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of
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From Primer Business Solutions Inc.
Business Skills Innovation Management





Course Description
Its is a fact of business today that change is a necessary evolution to survive. Innovation is like Invention but Deals with New Idea's that incorporate Radical Change.
Innovation is the Key to making Change work for you and your Business. To implement that kind of transition sucessfully it is vital that all management and executives show great leadership skill.
In this
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Business Skills Business Communications





...effectively, yet so many people overlook this fact by not learning how to do it. Solid communication skills can give any organization a huge competitive edge. This Business Communication Course is designed to give you the skills you need to communicate your desires and needs both effectively and efficiently. The course is great fun and engages the students in activities and scenarios to better
more...
Business Skills Anger Management





Course Description
Anger is a negative emotion that can impact the way everything in your life is dealt with. Anger can lead to aggression, hostility, irritability, crankiness, complaining and arguments. This in mind Anger Management is a necessary step for anyone who wishes to succeed in life and in business. In the Anger Management class participants will take part in a group setting to learn
more...
Microsoft Office Outlook





Course Description
Communication is critical in the business world and Microsoft has pulled out all the stops in the newest Microsoft Office Outlook. This course is designed to teach students everything from how to communicate effectively to how to manage contacts and tasks on a day to day basis. Outlook is packed full of features to help make organizing and communicating fast and easy and this
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Microsoft Office OneNote





Course Description
In todaya s digital environment the need to move, copy and unify pictures, text, audio and video is becoming increasingly more necessary. The Microsoft Office OneNote course will teach you how to effectively manage data from multiple sources and combine it in one unified document quickly and easily creating rich media for presentations, reports and more.
Checkout www.
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Microsoft Office Access





Course Description
Many of todaya s companies rely on the ability to track and manage their important data and to be able to report on it and share it in a controlled environment. The Microsoft Access course is designed to introduce students to the world of relational databases inside of Microsoft Office Access. The course will provide student with the knowledge necessary to track and manage
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Adobe Creative Suite Arobat





Course Description
This Adobe Acrobat course is suitable for both Adobe Professional and Acrobat Standard users. Adobe Acrobat 9 software enables anyone to effectively create, combine, and control Adobe PDF documents. This course will make it easy to have more efficient & secure distribution, collaboration, and data collection. The course will teach you Adobe Acrobat basics such as creating
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From Global Training Partners
Leading Virtual Multicultural Teams - GTP Cross Cultural Singapore Hong Kong Malaysia Thailand China
... cultural perspectives
Learn how to lead and manage more effectively in different geographic locations and improve communication effectiveness in virtual teams
Examine how to build and lead highly collaborative global virtual teams
Apply effective strategies for developing high-performing virtual teams
Acquire skills for winning commitment and developing trust in virtual teams
Acquire
more...
From Skillstudio Limited
Essential Media Skills - Central London
Our Media Training courses are designed to provide you with the essential skills, knowledge and techniques required to give confident and successful media interviews.
Speaking to the media has become far more common in recent years for people from all types of companies and organisations. Whether it's talking to the press over the telephone, chatting face to face with a journalist or being
more...
Effective Presentation Skills - Central London

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal for people who already have experience of presenting or public speaking and now want to work on their delivery skills. You will be asked to prepare two short presentations (of roughly 5 minutes duration) before the course, each of which will be delivered several times over the two
more...
Personal Vocal Impact - Manchester

...th greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further.
Plus we also offer a FREE Followup
more...
Effective Communication Skills - Manchester

...ining course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.
During the
more...
Effective Communication Skills - Central London

...ining course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.
During the
more...
Effective Communication Skills - Glasgow

...ining course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.
During the
more...
Personal Vocal Impact - Central London

...th greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further.
Plus we also offer a FREE Followup
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Effective Presentation Skills - Leeds

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
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Personal Vocal Impact - Edinburgh
...th greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further.
Plus we also offer a FREE Followup
more...
Effective Presentation Skills - Edinburgh

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
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Effective Presentation Skills - Glasgow

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
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Effective Presentation Skills - Manchester

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
We
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Effective Presentation Skills - Birmingham

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
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Effective Communication Skills - Birmingham
Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
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From Trainers 'n' Mentors
MS Project
...xibility, so you can manage projects more efficiently and effectively. You can stay informed and control project work, schedules, and finances, keep project teams aligned, and be more productive through integration with familiar Microsoft Office system programs, powerful reporting, guided planning, and flexible tools.
Understand and control project schedules and finances
Effectively
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From ibruk Consulting Pvt Ltd
A Foundation Course in Technical writing



...hes you a range of skills starting from basics of writing effectively to identifying and creating the correct type of deliverable. At the end of the course, you would be able to work independently to create common technical writing deliverables such as user manuals, online help etc.
The lead trainer for this program has trained teams at IBMAir MauritiusTextronInfotech SWAnd may more...
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From HBF Networks
Cisco Unified Communications Architecture and Design course
UCAD_10 Course Description
The Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data
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From Custer Consultants, Inc
Earned Value Management 8-Module Tutorial
This series of eight one-hour modules, adapted by your instructor with permission from a Booz, Allen, Hamilton training program, is designed for experienced project managers who may already know something about Earned Value but need detailed information on how to effectively implement it in their projects. The eight modules include an Introduction to Earned Value Management, Work Breakdown
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From 4 Hour Training
From Kennedy Ryder
PRINCE2 Practitioner - Chester England







PRINCE2 Practioner course in Chester, England, UK?
PRINCE2 Practitioner follows PRINCE2 Foundation. This Kennedy Ryder course prepares attendees for the PRINCE2 Practitioner examination through a series of classroom lectures, discussions, exercises and mock examinations.
The practical side of the course emphasises how the attendees can effectively use PRINCE2 on their return to their
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PRINCE2 Practitioner Course - Kuala Lumpur (KL) & Selangor, Malaysia






PRINCE2 Practioner course in Kuala Lumpur (KL) and Selangor, Malaysia?
PRINCE2 Practitioner follows PRINCE2 Foundation examination. This Kennedy Ryder course prepares attendees for the PRINCE2 Practitioner examination through a series of classroom lectures, discussions, exercises and mock examinations.
The practical side of the course emphasises how the attendees can effectively use PRINCE2
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PRINCE2 Practitioner Qualification Training - Geneva Lausanne Switzerland






PRINCE2 Practitioner qualification in Geneva Lausanne, Switzerland?
PRINCE2 Practitioner follows the PRINCE2 Foundation examination. This PRINCE2 Practitioner course by Kennedy Ryder prepares attendees for the PRINCE2 Practitioner examination through a series of classroom lectures, discussions, exercises and mock examinations.
The practical side of the course emphasises how the attendees can
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From Resources Unlimited
Focus on Facilitation from Edward de Bono

... search for specialists who are professionally trained to effectively manage team interactions. Whether live or virtual, teams need assistance to move quickly toward project and process goals.
Millions of dollars are wasted daily by employees trapped in unproductive meetings.
We can help you transform with Focus on Facilitation. This course shows you how to combine tools from three Edward
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From EFT Essex
AAMET EFT Level 1 A Basic Introduction



...gain from being able to apply this amazing tool even more effectively!
LOCATION: Friends Meeting House, 69 High Street, Saffron Walden CB10 1AA
TIMINGS: 9. 45 am for 10. 00, finish at 5. 00 pm
Drinks and light refreshments will be available throughout the day. Bring a packed lunch or try one of the many lovely cafes in Saffron Walden.
Long Stay Parking a short walk away at Swan
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AAMET EFT Level 2 Take Your Skills to the Next Level



...gain from being able to apply this amazing tool even more effectively!
LOCATION: Friends Meeting House, 69 High Street, Saffron Walden CB10 1AA
TIMINGS: 9. 45 am for 10. 00, finish at 5. 00 pm
Drinks and light refreshments will be available throughout the day. Bring a packed lunch or try one of the many lovely cafes in Saffron Walden.
Long Stay Parking a short walk away at Swan
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From Emma James NLP Training
NLP Practitioner Course Bath Somerset Jan 2010 900
...your career, personal and sport future.
Read people more effectively and be able to see and hear the key insights into what motivates and interests each person
Have blocks and limiting decisions removed and have work done with you whilst learning the vital core NLP techniques.
Ensure you move forward with unhindered motivation and be able to see clearly the decisions you need to make for the
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From The Training Clinic
Coaching and Counseling





...effectively deal with deviant, disruptive or negative behavior that may result from an employee's problems that impact work. Successful interviewing and questioning techniques are stressed. Identifying subordinates mistakes, making suggestions, helping employees solve their own problems and guiding them through issues are included.
EXPECTED OUTCOMES
At the end of the training, the
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HOW TO ASSESS TRAINING NEEDS





Learn to use nine different front-end needs assessment tools effectively. Tools include performance analysis, target population analysis, job and task analysis, and training methods analysis. Learn to sort out training needs versus training wants. Emphasis is given to writing surveys and questionnaires. Tools are provided to measure the effects of training using four levels of evaluation.
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From The Performance Institute of NLP
8 day International NLP Master Practitioner Training Seminar approved by Richard Bandler





...+ Master over 122 proven NLP strategies for communicating effectively, giving you the ultimate advantage in personal and professional interactions.
+ Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them.
+ Remove stress and operate with heightened awareness, vitality and enthusiasm.
+ Unleash your true
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8 day International Hypnosis Training Seminar approved by ABH





...+ Master over 122 proven NLP strategies for communicating effectively, giving you the ultimate advantage in personal and professional interactions.
+ Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them.
+ Remove stress and operate with heightened awareness, vitality and enthusiasm.
+ Unleash your true
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8 day International NLP Practitioner Training Seminar approved by Richard Bandler





...+ Master over 122 proven NLP strategies for communicating effectively, giving you the ultimate advantage in personal and professional interactions.
+ Gather an astonishing amount of information from people within seconds, the information you need to instantly get through to them.
+ Remove stress and operate with heightened awareness, vitality and enthusiasm.
+ Unleash your true
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From Create-Learning
Team Building Program Accountability and Team Cohesion


...iving the team and team members tools that can be used to effectively deal with and learn from conflict within the team
- Teach the team models and processes for problem solving and innovating new ideas
- Giving the leadership of the team the opportunity to see younger members in team situations so they can best determine who to promote and who needs greater attention.
- Minimize the a
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From Results Coaching Systems FZ LLC
Intensive Coach Training







...ants cutting-edge coaching skills, tools and resources to effectively coach others in any situation. The models at the core of the program draw on the hard science of how the brain works and provide practical, useful tools for improving other peoplea s thinking and performance.
Benefits for participants attending this program:
a Learn to facilitate ongoing positive change
a
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From Technology Ed
Project Management Professional




...d practices.
Increase the student's ability to function effectively on a project team.
Use of contemporary techniques and technology for project management.
Examination of successful business projects, especially the role of project planning and management
Help prepare the student for the PMP Examination.
Recommended Prerequisites
No prior experience necessary, although 1-2 years
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Lean Six Sigma




Lean Six Sigma Black Belt
For registration info, please visit:
http://www. technologyed. com/ courses/ c102/ index. php
Course Description
Welcome to Lean Six Sigma! Lean Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma
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New Product Development




...of how to efficiently developing new products, and how to effectively take these products to the marketplace. The deliverables from this program is applicable to both small businesses and corporations.
The New Product Development Certificate Program is composed of the following three courses:
Managing Product Development Projects
This course introduces a disciplined new product
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From CertFast Testing
Pediatric Advanced Life Support Initial Version American Heart Certification




...ing the knowledge and skills necessary to efficiently and effectively manage critically ill infants and children, resulting in improved outcomes. Professional healthcare providers use PALS during the stabilization and transportation phases of a pediatric emergency, in or out of hospital.
Skills taught by Dr. Rendon MD an Anesthesiologist include recognition and treatment of infants and
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From Illumine Training
Illumine Business Mapping - Mind Mapping for Business Advantage
We take Tony Buzan's well known technique for effective thinking and learning, and show you how to apply it and benefit from it in your business environment. You will learn how to think more creatively and incisively, plan more effectively, improve your memory and raise your effectiveness at work and to ever higher levels.
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Smarter Selling - Building Better External and Internal Relationships
...vices to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success.
Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that:
-Sell products and want to understand customers' personal needs, build rapport and sell immediately.
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From Taylor Performance Solutions, Inc.
Supervisory Skills Workshop
Improve the performance of your business by enhancing the skills of your supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance
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Building Business Relationships as a Community Banker
Increase market share by bringing in new business customers and increase "wallet share" with existing customers. This two day interactive workshop focuses on the skills, techniques and strategies that Community Bankers need to compete effectively. Participants focus on the specific issues facing them in their market and practice using their own "case studies". Every module is completed with an
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From Last Minute Training
Outlook and Time Management
Busy people who need to communicate effectively and manage their time well can use MS Outlook to define tasks accurately, process incoming information efficiently, manage schedules and projects, and create and respond to e-mail with greater confidence.
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Implementing Cisco Works Lan Management SolutionCWLMS - arp
Learn how to effectively use the CiscoWorks apps contained in the LMS bundle. The focus is on finding the correct tools within CiscoWorks to document the network, long changes that occur, deploy global changes to devices, monitor network performance...
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Active Leadership Classroom - Nexient
The Active Leadership program provides the concepts and the practices of Leadership in a high-impact learning-environment to help leaders effectively coach, empower and lead individuals and teams to higher levels of performance.
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Adobe Premiere Pro CS4 Part II Cinematic Techniques - ELIQUO
In this course, participants will learn how to effectively use the professional editing tools of Adobe Premiere Pro CS4. Students will learn how to use the customized interface and superb editing tools for producing broadcast quality movies used for DVD, multimedia and Web.
more...
Project Management Principles Practice Level 2
This course builds on skills, techniques & tools presented in Part 1. Focusing on the execution & completion of a project, it explores fundamentals that must be in place for a project to operate effectively & smoothly such as communication, reporting..
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Project Management Principles Practices - Level 1
This course will introduce you to project management, explain why projects tend to fail & give you techniques to combat these causes. Tools to effectively define & plan a project, combined with practical examples on setting clear goals & objectives ...
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From Fast Forward Project Management
GDPM - Project Management Workshop




...#153; a the conscience as to whether a project is being effectively managed or not. This healthcheck model can be used on new projects, or to audit existing projects. A simple Progress Review Meeting template is also included.
Change Management
This session, which incorporates a simple exercise, looks at the human response to both beneficial and negative changes especially important for
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GDPM based Plan 2 Succeed Workshop
Would you like to learn about the Goal Directed based Project Management approach and have a project of your choice launched at the same time?
This highly interactive and practical 2-day project launch (sometimes called mobilisation) workshop uses the concepts of Goal Directed Project Management (GDPM) to focus on the key principles that increase the chances of project success without the need
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From Last Minute Training
Complying with Occupational Exposure Limits
Ontario has set exposure limits for chemicals in the workplace. In this 2 day seminar you'll learn:
What is new about these limits? How can you effectively provide an input into developing a permanent process for setting exposure limits in Ontario?....
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*Writing Effective E-Mails -UOA
The business of an organization is increasingly conducted through e-mail. This course will cover various aspects of e-mail usage from how to effectively and clearly express yourself in text to efficiently managing your inbox.
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* Writing-Competency Course
This workshop focuses on the competencies that are essential for writing effectively in today s business environment. Topics covered: Punctuation, Grammar, Vocabulary development & Sentence structure.
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Delegation The Art of Delegating Effectively -cp
This 1-day workshop will explore many of the facets of delegation, including when to delegate and who to delegate to. We will also go through the delegation process step by step to see where the pitfalls lie and what we can do about getting around them.
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Communicating Effectively for Optimum Outcomes
Upon completion, you will: Identify common communication problems that may be holding them back, develop skills in listening actively & empathetically, Identify what their non-verbal messages are telling others, Develop skills in asking questions & more
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2275C Maintaining a Microsoft Windows Server 2003 Environment
This course provides knowledge and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows Server 2003 family.
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Customer Service Certification Program - Focus on Managing Difficult People
This certification program is designed to take the HEAT out of customer complaints in order to deal effectively with difficult customer situations. It will show you how to build productive long-term relationships, maintain customer loyalty, and more
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Adobe Premiere Pro CS4 Part II FRENCH
Learn how to effectively use the professional editing tools of Adobe Premiere Pro CS4. Students will learn how to use the customized interface and superb editing tools for producing broadcast quality movies used for DVD, multimedia and Web.
more...
Time Management Get Organized for Peak Performance
In this one-day workshop, participants will learn how to make the most of their time by getting a grip on their office space, organizing their workflow, learning how to use their planner effectively, and delegating some of their work to other people.
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Adobe Illustrator CS2 Introduction - compuease
This 1-day course is designed for students who have little or no experience using Adobe Illustrator and who need to learn the basics skills that are necessary to begin using this program effectively.
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Microsoft Access 2007 Level 1 - inet toolbox
This course is designed to help students learn relational database concepts, become comfortable working with Access to create databases, and provide students with the ability to effectively manipulate the data they have stored.
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Time Management - Get Organized for Peak Performance - new era
Time is money, the adage goes, and lots of it gets lost in disorganization and disruption. Get a grip on your office space, organize your work flow, use your planner effectively, say no without guilt & delegate some of your work to other people.
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Process Equipment And Piping Systems Application Design And Operation
This course aims at providing participants with the skills to design & build business-focused facilities that can be safely and effectively operated & maintained while complying with all applicable regulatory requirements & company policies & procedures
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Developing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006
This five-day instructor-led course provides students with the knowledge and skills to efficiently and effectively integrate systems, employees, and trading partners through orchestration in a highly flexible and highly automated manner.
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Project 2003 Introduction - cldouglas
This course introduces users to Microsoft Project 2003. The software is designed for project managers who need a desktop tool to manage their projects in a way that it will improve your ability to organize work as well as communicate effectively through user-friendly tools. This course will teach you how to do that, as well as introduce you to the basic commands, functions, and capabilities of
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The Art of Delegating Effectively
Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one-day workshop will explore many of the facets of delegation: when to delegate, & who to delegate to.
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Management Training and Leadership Development Course for New Managers Supervisors
Your success and hard work have earned you a promotion to Manager. Do you know how to plan your success , effectively mentor & motivate your team & manage conflicts, manage projects & create budgets?
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Word 2007 Tips Shortcuts
Are you using the fastest methods to accomplish tasks in Word 2007? Could you use some of Word's advanced features to automate certain tasks? Would you like to learn tips for using Word more effectively and efficiently?
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Managing Multiple Priorities Work Smarter Not Harder- Nexient
Do you have enough time? More and more people are encountering stress, overwork and the pressure of time constraints at work; even the most organized person can sometimes feel overwhelmed and frustrated. Workloads seem impossible and chaotic; handling multiple assignments and demands from several people is the norm rather than the exception. Ita s no secret that highly successful people are those
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Microsoft Excel 2000 - 2003 Level 2- Nexient
Upon completion, participants will: Organize, protect, and display data, create linking formulas and use the IF function, set up multiple worksheets, create and modify charts to present data effectively, create and apply styles to format worksheets.
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Microsoft Excel 2000 - 2003 Level 2 nexient
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Organize, protect, and display data, using various tools
Create linking formulas and use the IF function
Set up multiple worksheets, use information from other sources through consolidation, and copy and paste links to combine information into one worksheet
Create and modify
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Word 2007 Tables- Elert Associates
If you're using tabs to enter columns of text, do you ever end up with a mess when you need to add or delete information? Do tabs seem to "jump" around in your document unexpectedly? Would you like to learn another way to present information effectively or to define the layout of your page?
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Active Leadership- Nexient
Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business climate. This reality requires a repertoire of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and
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Microsoft Excel 2007 Level 2 - nexient
Who should attend
This course is intended for participants who are familiar with Microsoft Office Excel 2007.
Performance Objectives
Upon completion of the course, participants will be able to accomplish the following:
Organize, protect, and display data, using various tools
Create linking formulas and use the IF function
Set up multiple worksheets, using information from other
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Microsoft Access- private one on one training - INTERMEDIATE level
You ve started using MS Access but you know you can do more. You want to know how to use its more advanced functions. Our private one on one training will target the areas you need help with and teach you what you need to know quickly and effectively
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Microsoft Outlook- private one on one training - BASIC level- J N Software Consulting
As a business person, you need Microsoft Outlook to help you manage your work, not create more work for you to manage. Our private one on one training will target the areas you need help with and teach you what you need to know quickly and effectively.
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Microsoft Word - Creating Tables and Electronic Forms
This workshop is to give those who already use Microsoft Word the ability to work effectively with tables and forms in their documents.
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Negotiation Skills for Project and Contract Managers 3 day course -nexient
...ate agreements with vendors and contractors, but you must effectively negotiate with stakeholders, customers and team members throughout the life of a project. This three-day, highly interactive experience covers the dynamics, processes and techniques of internal and external negotiation situations faced by project managers.
Short on lecture and long on practice, this course provides
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Software Development for Testers
...hat are being taken by the project teams so that they can effectively plan
corresponding testing activities.
This is a survey course that examines the various software development life cycle models typically
used by used by software developers and looks at what information would be helpful to a software
tester.
When this course is completed, the attendee will have an increased
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Facilitation Techniques for Requirements Development 2 day course -nexient
In this course, you'll learn how to effectively help stakeholders define their needs & form them into quantifiable requirements through facilitation. As a facilitator, you'll learn how to prepare for and conduct both face-to-face & remote group sessions.
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PowerPoint 2007 - Level 2 - newera
As a Microsoft Office PowerPoint 2007 user, you are familiar with the basics of creating a presentation and you are able to convey information effectively in a simple way. Static content in presentation, however, will not keep your audience interested. In this course, you will enhance presentations with feature that will transform basic presentations into a powerful means of communication.
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From WESLI - Wisconsin English as a Second Language Institute
Communicating Effectively with Non-Native Speakers of English



Do you want to make sure you understand your employees and customers?
Do you also want to make sure that they understand YOU?
This short, interactive workshop will help you have better conversations with those learning English, leading to fewer problems in the workplace.
WORKSHOP GOALS
* To understand typical communication problems of non-native speakers of English.
* To learn
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From Last Minute Training
Active Leadership 3 day course - nexient
The Active Leadership program provides the concepts & the practices of Leadership in a high-impact learning-environment to help leaders effectively coach, empower & lead individuals & teams to higher levels of performance.
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