Instructor Led Effectively Training Classes in Canada

NLP Practitioner Training ...ours we choose all create what we experience. Use NLP to effectively: Heighten awareness. Release limiting beliefs and decisions. Let go of negative emotions (energy). Develop a positive self-image. Increase motivation and vitality. Bring goals to life. Achieve optimum health. Create ideal relationships. Advance professionally and financially. Design  more...

Dealing Effectively with Change Change is all around us. It is the only constant in our lives. This half-day workshop provides participants with an understanding of the stages of change, a self-assessment on their own personal change 'style', the different types of change we face, and tips and tactics for managing change more effectively. This is an interactive and insightful session.  more...

Enhancing My Effectiveness Using MINDEX Thinking Styles ...ss - Working better in teams - Leading and managing more effectively Each participant will receive a Mindex booklet with a 100-item questionnaire, scoring procedure, and explanation of Dr. Karl Albrecht's 4-style model of thinking styles. The clear explanations and simple, every day language enable participants to understand the model very quickly - and especially - to remember and apply it  more...

Microsoft Office PowerPoint 2003 Level 2 ...ing a presentation and you are able to convey information effectively in a simple way. Static content in presentation, however, will not keep your audience interested. In this course, you will enhance presentations with feature that will transform basic presentations into a powerful means of communication. In this course, you will enhance your presentation with features that will transform  more...

Application of Electrical Science to Power Generation Transmission and Utilization ...n the Course, You will be Able to: * Interact more effectively with other work groups in your power plant * Apply knowledge of electrical theory to enhance understanding of safe electrical equipment operating principles * Monitor instrument indications and take corrective action if parameters are beyond normal operating limits and prevent damage to equipment and personnel  more...

Designing Temporary Structures For Vertical Construction The collapse of a temporary structure during construction involves a high risk of serious injuries, deaths and substantial property loss. Clearly the design of such structures is a critical function. In this intensive two-day seminar, you will learn about the essential elements of design and construction of temporary structures. In particular, you will focus on scaffolding, formwork and shoring  more...

Conflict Resolution Negotiating Win-Wins ...ce stress and they will discover skills for relating more effectively with people of all styles. Anyone who works in a management position, a team environment, in a customer service role, or support staff that must interact with others to perform their duties should take this workshop. This workshop is hands-on, working on developing an action plan based on each participant's own  more...

Conducting Effective Meetings Making Meetings Work Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities, or  more...

Marketing and Sales A small marketing budget doesna t mean you cana t meet your goals and business objectives a you just have to be more creative in your marketing tactics. This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya s image, and build your bottom line. LEARNING OBJECTIVES  more...

Critical Elements of Customer Service This workshop is for any employee who deals with external customers or who serves those who do. The a Service Edgea is what keeps customers coming back to do business with you. Many customer decisions are based on how well they were treated by your front-line personnel. Does the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff  more...

The Time Keeper Time is money, the adage goes, and lots of it gets lost in disorganization and disruption. This workshop helps you organize and prioritize for greater workplace efficiency. You ll learn to get a grip on your office space, organize your work flow, learn how use your planner effectively, say no without guilt, and delegate some of your work to other people. This workshop is full of ideas for  more...

Stress Management Participants will learn about the harmful long-term effects of stress on our mental and physical health and will explore methods and strategies for managing individual stresses more effectively. Strategies may include changes in lifestyle, stress management techniques such as relaxation and exercise, and the use of music or humour as coping strategies.  more...

Contact Center Manager Certification Training ...iques for dealing with people, tools, and operations more effectively in a management and leadership capacity. * Broaden your understanding of the unique challenges of managing a contact centre most effectively in a customer service environment and learn new ways to bring about change despite resistance. * Acquire access to unique tools and techniques to use for interviewing, hiring,  more...

Lets get FOCUSED on Management Managing Results in the 21st Century Do you want to develop your ability to manage and supervise others more effectively? Have you recently been promoted to a team leader, supervisor or a management position and have less than 1 year's experience? Are you a seasoned professional looking to enhance your ability to communicate more effectively and improve your overall performance and that of your team? Then this course is for you.  more...

How to Boost Communication for Productivity and Project Management ...ty in the workplace. If you want your teams to work more effectively, tapping into all members' talents to improve team productivity, reduce misunderstandings while fostering cooperation and acceptance, and what you have is projects that are running late and over budget, blamed on poor management and confused communication, then you should take this course. It is a two-day intensive workshop.  more...

Powerful Communication Strategies Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and  more...

Private 1-on-1 Training: Microsoft Access (Intermediate Level) You ve started using MS Access but you know you can do more. You want to know how to use its more advanced functions. Our private one on one training will target the areas you need help with and teach you what you need to know quickly and effectively.  more...

Private 1-on-1 Training: Microsoft Powerpoint (Intermediate Lvl) You use PowerPoint to help give presentations all the time, but it feels so inflexible. Other presentations you ve seen have charts and animations and even voice integration, but those features are just beyond your reach. Your business demands only the highest quality of work and you can t afford to be left behind. Our private one on one training will target the areas you need help with and  more...

Microsoft Word- private, one on one training - INTERMEDIATE level Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More training, taught more effectively, in a shorter period of time.  more...

Microsoft Outlook- private, one on one training - INTERMEDIATE level You use Microsoft Outlook every day and yet there are still buttons that you have never used. Others are able to manage their calendars, easily access listings of their business contacts, and more, while you expend all your energy simply checking your e-mail. As a business person, you need your Outlook to help you manage your work, not create more work for you. Our private one on one training will  more...

Delivering Powerful Presentations - The Professional Advantage ...t position and would like the ability to communicate more effectively with your peers and senior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives for this course will include: * Learn how to identify different audience behavioural types. *  more...

Managing Your Blackberry The Blackberry is one of the most advanced handheld devices in the industry with respect to providing "Always On" functions such as Email that, when used effectively, will support day-to-day activities. This course will benefit new and experienced users. We will cover many tips, tricks and short cuts that everyone will be able to take advantage of such as being able to delete multiple messages at  more...

Customer Satisfaction Servicing Customers on the Telephone Participants who complete this workshop will: * Learn the difference between customer Service and customer Satisfaction. * Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated. * Recognize forbidden phrases and  more...

Microsoft Excel 2003 Level 1 This one day Microsoft Excel Training course covers the fundamentals of what you will need to know to effectively use Microsoft 2003. Objectives Understanding the Excel Program Screen Using Menus, Toolbars and Creating a New Workbook Opening, Saving, and Manging a Workbook Moving the Cell Pointer Worksheets Entering Formulas Editing and Formatting a Worksheet Cutting, Copying, and  more...

Quality Assurance Techs for Effective Systems Testing 3 Days This course focus is on skills and techniques required by both end users and I.T. personnel to effectively plan, execute, monitor and evaluate test methods, cases and results. When this course is completed, the participant should feel confident to approach testing assignments with the fundamental knowledge required to test and assure quality application systems.  more...

Time Management Performance-Based Objectives * Identify the benefits of time management, evaluate productivity, and identify goals and set priorities. * Develop time management plans by identifying goals, creating daily plans, and recognizing obstacles. * Use technology to save time instead of wasting time; and maintain a reasonable workload by saying no. * Increase productivity by controlling  more...

Illustrator Introduction Training in Ottawa ...ics skills that are necessary to begin using this program effectively. Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. In this course, you will learn many of the basic skills that will allow you to take advantage of Illustrator s powerful tools.  more...

MS 5058 - Deploying MS Office Professional Plus 2007 ... students with the knowledge and skills that they need to effectively deploy Microsoft Office 2007. Specifically students learn how to prepare and plan for the Office 2007 deployment, how to build and customize the Office 2007 installation, and how to deploy Office 2007 throughout their environment. Students also learn about the Office 2007 setup and multilingual architecture. For more  more...

Private 1-on-1 Training: Microsoft Word (Basic Level) Location: Toronto Date: 2008-05-09 List Price: $240 Offered Price: $192.00 Seats Available: 1 You ve used Microsoft Word or a similar word processing program before, but now that you are using Word more regularly you find that there are features that you just aren t using. You know that you could be creating documents faster, but that ability is just a little beyond your current knowledge. You  more...

Enterprise Java Bean Development (5 Days) Location: Ottawa Date: 2008-05-05 List Price: $2375 Offered Price: $1725.00 Seats Available: 2 JavaBeans components, or beans, are reusable software components that follow simple naming and design conventions so they present a standard interface to other beans, programs, and tools. Enterprise JavaBeans (EJB) technology is the server-side component architecture for Java Platform, Enterprise  more...

Illustrator Introduction Training in Ottawa ...ics skills that are necessary to begin using this program effectively. Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. In this course, you will learn many of the basic skills that will allow you to take advantage of Illustrator s powerful tools.  more...

Microsoft Access 2003 Level 2 (1 Day) ...95.00 Seats Available: 2 Make more informed decisions by effectively tracking, reporting, and sharing information. With its Microsoft Office Fluent user interface and interactive design capabilities that do not require deep database knowledge, Microsoft Office Access helps you track and report information with ease. By the end of this course, participants will learn: * Creating  more...

Microsoft Excel XP 2003 Level 3 Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the  more...

Microsoft Outlook 2003 Level 2 (1 Day) Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the  more...

Microsoft Excel 2003 Level 1 Location: Vancouver Date: 2008-01-28 List Price: $199 Offered Price: $139.00 Seats Available: 2 This one day Microsoft Excel Training course covers the fundamentals of what you will need to know to effectively use Microsoft 2003. Objectives Understanding the Excel Program Screen Using Menus, Toolbars and Creating a New Workbook Opening, Saving, and Manging a Workbook Moving the Cell  more...

Microsoft Word- private, one on one training - BASIC level Location: Toronto Date: 2007-05-01 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the office. More training, taught more  more...

Microsoft Excel - private, one on one training - BASIC level Location: Toronto Date: 2007-04-30 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn You will get private one on one instruction. All of the focus wil be on you and your needs. You won't have to leave the office. More training, taught more  more...

Microsoft PowerPoint- private, one on one training - BASIC level Location: Toronto Date: 2007-04-30 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn. You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the office. More training, taught more  more...

Microsoft PowerPoint- private, one on one training - BASIC level Location: Toronto Date: 2007-04-20 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn. * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More  more...

Microsoft PowerPoint- private, one on one training - INTERMEDIATE level Location: Toronto Date: 2007-04-24 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn. * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More  more...

Microsoft Word- private, one on one training - ADVANCED level Location: Toronto Date: 2007-04-24 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More  more...

Microsoft Word- private, one on one training - BASIC level Location: Toronto Date: 2007-04-23 List Price: $240 Offered Price: $168.00 Seats Available: 1 Here are the 5 main benefits of attending this seminar: * You will learn only what you need to learn - not what someone else needs to learn * You will get private one on one instruction. * All of the focus will be on you and your needs. * You won't have to leave the office. * More  more...

Microsoft PowerPoint- private, one on one - BASIC level This training seminar consists of 3 hours of private training on March 27, 2007. 3 hour block of time between 2:00pm and 5:00pm Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn. You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the  more...

Microsoft PowerPoint- private, one on one - INTERMEDIATE level This training seminar consists of 3 hours of private training on March 28, 2007. 3 hour block of time between 12:00pm and 4:00pm Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn. You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the  more...

Microsoft Outlook- private, one on one This training seminar consists of 3 hours of private training on March 30, 2007. 3 hour block of time between 1:00pm and 5:00pm Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn. You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the  more...

Microsoft Word- one on one training - INTERMEDIATE level This training seminar consists of 3 hours of private training on March 30, 2007. 3 hour block of time between 9:00am and 12:00pm Here are the 5 main benefits of attending this seminar: You will learn only what you need to learn - not what someone else needs to learn You will get private one on one instruction. All of the focus will be on you and your needs. You won't have to leave the  more...