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Effectively Seminar Schedule
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects
... aggressiveness
Indicate how they would handle blocking, effectively
Propose an effective way of dealing with interfering behaviour
Demonstrate the effectiveness of the strategy that they have devised for dealing with intra-team competition
Evaluate the effectiveness of their strategy for addressing situations where team members seek sympathy
Propose an effective remedy to a member
more...
Project Management in Action Managing World Bank Projects
... aggressiveness
Indicate how they would handle blocking, effectively
Propose an effective way of dealing with interfering behaviour
Demonstrate the effectiveness of the strategy that they have devised for dealing with intra-team competition
Evaluate the effectiveness of their strategy for addressing situations where team members seek sympathy
Propose an effective remedy to a member
more...
Internal Audit - Incorporating Corporate Governance and Financial Risk Management


...anisations and international operations, on the other.
- Effectively explore the advisory role of internal audit in organisations
- Distinguish between internal and external auditing
- Illustrate the extent to which an effective internal auditing regime can enhance to work of the external auditor
- Exhibit a heightened understanding of the internal audit structure and its relation to
more...
Community Management Skills


CONTENTS AND CONCEPTS
- Developing A Business Plan
The Business Plan: Its Importance and Process; Its Value In Attracting Funding, The Business as a Strategic Tool Key information to include; Assembling the Business Plan - collecting and analysing and recording relevant information
- Meeting Management
Preparing the Agenda; Establishing Meeting Schedules; The Role of The
more...
Enhancing Managerial Effectiveness


...ective time management strategy
- Manage meetings more effectively as a time management device
- Apply effective time management to competitive situations
CONTENT:
- Time in an organisation-wide context; its importance
including:
- Speeding up decision-making
- Reducing research & development time
- Reduction of operational cycle, e. g. Through the use of:
- Computer
more...
Communication Dynamics and Networking in Organisation


...
- Illustrate, through role play, that they are able to effectively communicate during their a networkinga encounter with people outside their immediate command group
- Indicate, with confidence, their strategy for networking with a stranger groupsa
- List at least 3 pitfalls of networking, explaining how they might be averted.
- Suggest the steps that they will take
more...
Change Management and Executive Leadership in Organisations


...anagersa Responsibility for Tasks Performance
- Effectively Illustrate the extent to which Managers have Responsibility for the Effective Functioning of Organisation, Division and Department
- Devise ways of Affecting Workersa Behaviour towards Effective Task Performance
- Address Managersa Choice of Options towards Effect Behavioural Change
- Relate Managersa
more...
Tourism and International Relations

...ational and global challenge.
- Exhibit the ability to effectively communicate orally and in writing, to appreciate the nature of controversy and intellectual conflict, and how to balance the needs and interests of opposing points of view.
- Demonstrate and understanding the various components of the tourism system on a local, state, regional, national, and international level.
- To
more...
National and International Economic Competitiveness Towards Economic Growth and Sustainability


...t the prices of commodities on the domestic market
- Effectively address the role of domestic competition, supply and demand might affect pricing and pricing strategy
- Resolve the issue of the a impositiona of the a Export Platforma in confusing or eliminating the domestic market
- Exhibit a fundamental understanding of the development and achievements of GATT
more...
Tourism and International Relations Modules 2 and 4


...ational and global challenge.
- Exhibit the ability to effectively communicate orally and in writing, to appreciate the nature of controversy and intellectual conflict, and how to balance the needs and interests of opposing points of view.
- Demonstrate and understanding the various components of the tourism system on a local, state, regional, national, and international level.
- To
more...
Tourism and International Relations - Module 4


...ational and global challenge.
- Exhibit the ability to effectively communicate orally and in writing, to appreciate the nature of controversy and intellectual conflict, and how to balance the needs and interests of opposing points of view.
- Demonstrate and understanding the various components of the tourism system on a local, state, regional, national, and international level.
- To
more...
Human ResourceTraining and Development Management
... of award-bearing components of training programmes.
a Effectively structure training courses to incorporate formal presentations, delegate activities and evaluation.
a Be able to incorporate appropriate 'Ice-breaker' and 'Closure' activities that will enhance the effectiveness of individual training courses.
a Demonstrate exceptional leadership in the management of the learning
more...
Managing Individuals and Groups in an Organisation


...Groups
OBJECTIVES:
- Be aware that teams cannot perform effectively unless they understand team dynamics;
- Demonstrate their understanding of the their role in the management of teams in organisation;
- Exhibit a good knowledge of the finer-points of team-decision-making;
- Demonstrate that their inter-personal skills are well developed;
- Demonstrate their ability and willingness to
more...
Organisation and Management an Introduction


... flexibility to manage their organisations and subsystems effectively, in stable and turbulent times.
- Be aware of some key issues in designing effective organisations
- Be aware of the importance of organisational design and communication effectiveness.
- Be able to establish objectives, designing the mechanism for their accomplishment
- Apply effective time management to competitive
more...
Women In Management


...ions
- Non-Offensive Assertiveness: Making Your Point, Effectively
- Making Your Mark In Management: Exploiting Diversity To Achieve Individual and Organisational Goals
- Women and Career Prognosis: Getting Ahead Of The Game
- Women and Management: Dealing With Male Subordinates
- Exploiting The Work-Life-Balance Phenomena: An opportunity For Further Advancement
- The
more...
Trainer Training Training for Trainers


...gy of award-bearing components of training programmes.
- Effectively structure training courses to incorporate formal presentations, delegate activities and evaluation
- Be able to incorporate appropriate 'Ice-breaker' and 'Closure' activities that will enhance the effectiveness of individual training courses
- Demonstrate exceptional leadership in the management of the learning environment
more...
The Newcomer in an Organisation a Strategic Approach


... feedback
- Determine local Intellectual Property Law
- Effectively apply Intellectual property Rights conventions to organisational benefits
- Determine who owns the Intellectual Property Rights in varying scenarios
- Devise an effective mentoring and coaching strategy
- Demonstrate their understanding of the confidentiality and trust that must be upheld in mentoring, if the system is
more...
Team Dynamics Team Leadership


...ressiveness
- Indicate how they would handle blocking, effectively
- Propose an effective way of dealing with interfering behaviour
- Demonstrate the effectiveness of the strategy that they have devised for dealing with intra-team competition
- Evaluate the effectiveness of their strategy for addressing situations where team members seek sympathy
- Propose an effective remedy
more...
Talent Management


...
3.) Managing Organisational Talents
OBEJTIVES:
- Effectively manage organisational talents
- Determine the key success factors in effective talent management
- Devise an effective communication structure that will avert the isolation of exceptional talents
- Locate talent management within the executive cadre
CONTENT:
- Talent relationship management
- Talent and executive
more...
Strategic Management and Project Management


...ects of their associated stressor.
- Manage their time effectively, contributing to individual success and organisational improvement.
- Put forward their points without generating negative reaction from others
- Manage their interaction with colleagues and managers, in such a way that they get their desired results
2. Organisational Analysis An Internal View
By the end of
more...
SAP and Joint Venture Accounting
...rovement of their organisation.
Able to liaise more effectively with other departments on financial matters.
Advance you career by improving your understanding of industry financial management.
COURSE CO-ORDINATOR:
Prof. Dr. R. B. Crawford
PhD (London),
MEd. M. (Bath),
Adv. Dip. Ed. (Bristol),
PGCIS (TVU),
ITC (UWI),
MSCOS
Member of the Asian Academy
more...
Personnel and Occupational Test Questionnaire Design and Results Analysis


...Speed a Hard-Markinga Of Multiple-Choice Tests
- Effectively Score Multiple-Choice Tests
- Use Computerised Multiple-Choice Marking System
- Demonstrate An Understanding Of Computerised Multiple-Choice Scoring System
- Exhibit Competence In Designing a Hard-Markinga Multiple-Choice Answer Sheets
- Design a Computeriseda Multiple-Choice Answer Sheets
- Write
more...
Managing Internal and External Cultural Diversity


...result of diversity.
- Have demonstrated the ability to effectively manage in situations where sentience exists, progressing towards its elimination.
- Have demonstrated their ability to formulate, implement and monitor an effective diversity policy.
- Demonstrate exceptional leadership in the management of a diverse workforce
CONTENT:
- Discrimination as social identity
-
more...
Leadership Styles Seminar or Course

...nagersa Responsibility for Tasks Performance
9. Effectively Illustrate the extent to which Managers have Responsibility for the Effective Functioning of Organisation, Division and Department
10. Devise ways of Affecting Workersa Behaviour towards Effective Task Performance
11. Address Managersa Choice of Options towards Effect Behavioural Change
12. Relate
more...
Judge Seminar1 Dealing with Economic and Financial Crimes


...mic and financial crimes.
- Demonstrate their ability to effectively advise the clients, a Prosecutiona and a Defencea , respectively, of the legality of issues relevant to pre-existing Law on Cyber Crime.
- Be empowered to determine the admissibility of explicit, and elicitation of, evidence in economic and financial crime trails.
- Demonstrate an awareness of the
more...
Information Risk Security and Crisis Management


...it their esteemed confidence in their ability to function effectively in business continuity management
- Contextualise the importance of logistics in recovery planning
- Exhibit a fundamental understanding in BS 25999: Business Continuity Management
- Apply newly learnt risk management techniques to their workplace
- Explain the purpose of an Information Security Management System (ISMS)
more...
Corporate Governance Principles and Practice


...ct on organisational stability and flexibility to respond effectively to a crisis
- Illustrate the symbiotic relationship between power and authority, in relation to a managerial leadersa in the performance of their organisational roles.
4. Company Formation and Legal Status: Important Corporate Issues
At the conclusion of the specified learning and development activities
more...
Corporate Governance and Strategic Management


...ct on organisational stability and flexibility to respond effectively to a crisis
- Illustrate the symbiotic relationship between power and authority, in relation to a managerial leadersa in the performance of their organisational roles.
5. Company Formation and Legal Status: Important Corporate Issues
At the conclusion of the specified learning and development activities
more...
Communication Information Gathering Analysis and Report Writing


... sentences, their demonstrating their ability to use them effectively in context
- Exhibit their understanding of how the different types of pronouns are to be used in different contexts
- Indicate how transitive and intransitive verbs are to be used in written and spoken contexts
- Construct sentences and paragraphs using gerunds, as distinct form other aspects and contexts of a Use
more...
Anti-Dumping In Practice Hypothesising Case Reporting Case Investigation Countervailing Actions Sunset Review and Suspension


...ect the prices of commodities on the domestic market
- Effectively address the role of domestic competition, supply and demand might affect pricing and pricing strategy
- Resolve the issue of the a impositiona of the a Export Platforma in confusing or eliminating the domestic market
- Exhibit a fundamental understanding of the development and achievements of GATT
-
more...
Advanced Budgeting For Business Enhancement


...on generation
- Illustrate how cost information can be effectively retrieved, analyzed and utilized for organizational effectiveness
- Strategically analysis the formulation of long-run and short-run budget
- Identify the principal factors required to produce a successful business case
- Demonstrate their ability to utilise budgeting & financial skills required for better
more...
Enhancing Objective Accomplishments Through An Enthusiastic Workforce


...gy of award-bearing components of training programmes.
- Effectively structure training courses to incorporate formal presentations, delegate activities and evaluation.
- Be able to incorporate appropriate 'Ice-breaker' and 'Closure' activities that will enhance the effectiveness of individual training courses.
- Demonstrate exceptional leadership in the management of the learning
more...
Dynamics Of Organisational Change Management Seminar

...hange agents, in particular, to manage the change process effectively.
- While I am aware of their general popularity, this is not just another change management seminar. It is a change management seminar with major differences, the first of which is the fact that the one on offer is research-driven.
- For example, the concept of 'change acceleration' is new, emerging out of Prof. Dr.
more...
Diversity Management a Value Added Inclusion


... result of diversity;
- Have demonstrated the ability to effectively manage in situations where sentience exists, progressing towards its elimination;
- Have demonstrated their ability to formulate, implement and monitor an effective diversity policy.
- Demonstrate exceptional leadership in the management of a diverse workforce
SEMINAR CONTENTS AND CONCEPTS:
- The concepts of equal
more...
Comprehensive Project Management


...ects of their associated stressor.
- Manage their time effectively, contributing to individual success and organisational improvement.
- Put forward their points without generating negative reaction from others
- Manage their interaction with colleagues and managers, in such a way that they get their desired results
2. Organisational Analysis An Internal View
By the end of
more...
Client or Customer Care

...153; level of interpersonal relationship;
4. Communicate effectively with clients, colleagues, juniors and managers;
5. Demonstrate an understanding of the legal framework of client service;
6. Recall fundamental elements of the a Sale of Goods Act 1979a ;
7. Recall the obligations of the retailer/ service provider under the a Sale of Goods Act 1979a
8. Recall the obligation
more...
Advanced Financial Accounting
... necessary accounting and financial jargon to communicate effectively with the financial professionals
Review the financial performance and financial position of an organisation using the appropriate financial means including trend analysis, industry and index analyses, ratio and break-even analysis techniques
Develop operating and resource budgets
Develop profit and cash flow budgets
more...
MSc Human Resource Training and Development Management


... of award-bearing components of training programmes.
- Effectively structure training courses to incorporate formal presentations, delegate activities and evaluation.
- Be able to incorporate appropriate 'Ice-breaker' and 'Closure' activities that will enhance the effectiveness of individual training courses.
- Demonstrate exceptional leadership in the management of the learning
more...
Human ResourceManagement a Practitioners Approach


... result of diversity.
- Have demonstrated the ability to effectively manage in situations where sentience exists, progressing towards its elimination.
- Have demonstrated their ability to formulate, implement and monitor an effective diversity policy.
- Demonstrate exceptional leadership in the management of a diverse workforce.
MODULE 14.: Employee Resourcing: Recruitment and Selection
more...
From Wise Owl Business Solutions Ltd
Advanced SQL
If you are comfortable creating queries in SQL, maybe it is time to move on to learn more advanced programming topics? This three day course assumes that you know how to use the main SQL keywords SELECT, FROM, WHERE, GROUP BY and ORDER BY, and shows you how to really progam in SQL Server. Learn how to write stored procedures, create 3 different types of function, use subqueries effectively - and
more...
Advanced SQL
If you are comfortable creating queries in SQL, maybe it is time to move on to learn more advanced programming topics? This three day course assumes that you know how to use the main SQL keywords SELECT, FROM, WHERE, GROUP BY and ORDER BY, and shows you how to really progam in SQL Server. Learn how to write stored procedures, create 3 different types of function, use subqueries effectively - and
more...
Microsoft Project 2007
We can not make you a perfect project manager, but we can show you how to use Microsoft Project effectively. Learn how to juggle tasks and resources, and create that all-important Gantt chart! This course also covers topics such as creating and assigning resources, conflict levelling and splitting tasks.
For a full list of course topics, see our website
more...
From Pitman Training Centre London
Business English & Office Skills - (Effective Business Communication)



Our students' favourite course
This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone.
You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills.
Available at our High Holborn and Notting Hill training centres.
Visit www.holborntraining.co.uk for more information.
more...
Time Management Seminar
...effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved.
You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency!
Only 306. 48 pp.
Book Now!
Call 020 7025 4700
This seminar is a must if you often find yourself working late, and is ideal
more...
Better Business Letters Seminar
This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours.
It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn:
How to express themselves persuasively using plain English and the correct tone.
The essential rules of grammar, punctuation and spelling
more...
From Alan Mars
VOICE, SINGING & ALEXANDER TECHNIQUE - Day Workshop in Brighton & Hove. BN2 BN3
...ing your voice, body and confidence. Breathing easily and effectively. Enjoying your voice and having fun. "Non-singers" especially welcome.
NEXT LONDON COURSE:
Voice, Singing & the Alexander Technique a Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing exercises. Explore the anatomy of confidence. Sing some
more...
From Mullan Training
Introduction to MS Project


...s-on to help plan and control people, tasks and time more effectively.
BENEFITS
After taking this Microsoft Project training class, you will be able to:
Identify the steps involved in project planning
Become familiar with project management software
Plan a project by using Microsoft Project.
You will also:
Be able to define, schedule and monitor tasks using a variety of tools
more...
Adobe Photoshop Advanced



...at will help them work with the tool more efficiently and effectively.
PREREQUISITES
A working knowledge of Adobe Photoshop or our Introduction to Adobe Photoshop course
BENEFITS
Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images for the web and create rollovers and animated gifs for the web.
COURSE CONTENT
Creating Special
more...
Introduction To QuarkXpress



...
Delegates will learn how to create these competently and effectively.
COURSE CONTENT
Quark Extensions
- Extensions
- Document Files
- Template Files
- Libraries
Application Preferences
- Using Application Preferences
- Using The Application Preferences Dialog Box
- Using The Display Preferences
Document Preferences
- Using The Document Preferences
- Using The General Preferences
-
more...
Introduction To Business Objects



...ng the most powerful aspects into clear focus, so you can effectively use its tools to:
- present and analyze information
- distribute documents and reports throughout your business
- use the major reporting features of Business Objects with remarkable ease and proficiency.
In just two days, you will gain valuable input that you can apply immediately at work. A must-attend course designed for
more...
From silicon beach training
Mobile Web Design Training



This mobile web design training course provides delegates with practical techniques for designing content and stylesheets for mobile devices.
Delegates will learn how to design effectively for a wide range of devices and browsers and target their audience effectively.
On completion of this Mobile Web Design Course delegates will have:
A solid understanding of the mobile market browsers and
more...
Facilitation Skills Training


Facilitation is a key skill for anyone workin in or leading a team, or who manages departments or working groups.
Good facilitation skills will give you the ability to guide others to solve their own issues and achieve their own objectives. Facilitators provide a structure and process to enabe groups to work effectively and to make good decisions.
This Facilitation training course is highly
more...
From H2 Training & Consultancy Ltd
Assertive Communication for Women


...als need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates to develop specific communication techniques
more...
Support Skills for PAs


The workplace is becoming ever more demanding and hectic, resulting in increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly
more...
Delegation Skills


This course will enable participants to achieve more at work and to empower colleagues by learning to delegate more effectively. It will help them to overcome any inhibitions about delegation, and demonstrate the benefits of delegating important and stretching tasks. It is particularly recommended for anyone required to manage, to motivate or to lead others at work, whether they are a part of the
more...
Remote People Management


...s who would like to improve their confidence to deal more effectively with remote management...
"I wanted to become more strategic in my management of remote workers. This course has really helped me to identify how I can be more effective in my role without breathing down peoples' necks "
"This has been an excellent opportunity to think about how I've been trying (with little success to
more...
Minute Taking


...ble them to take, to write up and to present minutes more effectively and confidently. No prior experience is necessary - we will give you the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking
It is particularly recommended for anyone required to take formal minutes or notes at meetings on behalf of their company - whether they are a
more...
Managing Under Pressure


...nd others, by managing their own and/or their team's time effectively by introducing powerful and flexible tools for use by both individuals and teams.
It is particularly recommended for anyone who is feeling the pressures of a heavy workload, and who wants to make the best possible use of their time in order to achieve their objectives and deadlines, but not at the expense of their own (or
more...
Managing Poor Performance


...e their confidence and ability to deal professionally and effectively with poor performance.
"This was the most difficult part of my job, so the course has really helped me to focus on what's important and how to achieve a win/win outcome".
"This was so helpful I have been avoiding dealing with problems for fear of confrontation and 'upsetting the apple cart'. Now I have a clear framework to
more...
Introduction to Team Leadership and Management


...der/manager in keeping the team on track, and functioning effectively.
It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help give you the confidence to handle the ups and downs of teamwork and to ensure that your team is working to its
more...
Emotional Intelligence at Work


...s; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers.
This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness,
more...
From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive


...ng (SNLP).
Course Focus:
* How to use language most effectively, both to communicate with yourself and others.
* How to change unwanted behaviours, develop inner resources and increase your personal effectiveness.
Designed for:
Anyone who wants to increase their personal effectiveness through better interpersonal skills and reliable tools for peak performance.
Objectives:
more...
Licensed NLP Master Practitioner training 9- Day Intensive


...
* Manage meetings, appraisals, interviews and time more effectively
Communication Skills
* Communicate more powerfully, flexibly and confidently to any audience
* Apply advanced language patterns to influence yourself and others easily
Problem Solving
* Trigger positive mental and emotional states at will
* Think more creatively and precisely in all aspects of life
Enhanced
more...
From Fintuition
Treasury Risk Management





...ding of the key financial markets and instruments used to effectively manage risk, capital flows and debt financing. In the light of the current financial challenges facing the global finance industry, a strong working knowledge of risk management practices, treasury functions, financing and investment strategies is paramount to the success of any corporate entity. This course is of extreme
more...
From Resourceful Change
NLP Techniques Masterclass


SUPERCHARGE YOUR NLP SKILLS
* Explore advanced NLP techniques in detail.
* Add extra techniques to your toolbox, becoming more resourceful.
* Generalise from these new patterns, creating your own NLP techniques.
I know that it's not always easy to translate techniques effectively from books and manuals into reality.
So I've created this NLP masterclass to help you bridge the gap
more...
From WWP Training Ltd
Introduction to Human Resources
Understanding the role of human resources within the organisation
Human Resources play a key role within the organisation and are paramount to the success of any business. Legislation is constantly changing and it is vital to understand the requirements and application of best practice as well as dealing effectively with personnel issues on a day to day basis.
This programme is for you if
more...
Nutrition for Workplace Wellness
Why bother with a healthy diet?
There are proven links between good nutrition and increased immunity, reduced stress and improved energy levels a and those are just the short-term benefits! Longer-term, the right approach to nutrition can reduce the risk of chronic illness, heart disease and diabetes a AND it can make you look and feel younger, too!
This programme is for you if
you
more...
Introduction to Project Management and Microsoft Project
Aims
This programme gives an introduction to the project management lifecycle and will enable participants to plan, schedule, monitor and control a project effectively using the most popular software planning tool, Microsoft Project. Participants will learn the essential techniques needed to gain input and buy-in to achieve goals and objectives.
Prerequisites
Anyone working in a project
more...
Microsoft Visio 2003 Level 1
Aims
This course is aimed at individuals who have little or no experience of using Visio and who need to learn the necessary basic skills in order to begin to use this program effectively.
Prerequisites
Students who wish to attend this course should be familiar with Windows.
more...
QuarkXPress Level 2
Aims
This programme is for you if you are a novice, or a junior designer, who knows the basics of page layout techniques, but now want to use QuarkXPress more effectively and expand on your skills, especially with regard to typography issues. In this programme, you will build on your existing skills and will learn some of the more advanced features of QuarkXPress, as well as some techniques that
more...
Fundamentals of Project Management
Aims
This programme gives detailed and practical guidance on how to plan, organise and control projects effectively, with particular emphasis on delivery of results within time, budget and quality constraints. It includes full participation, utilising structured exercises, role-plays, discussions and workshops.
Prerequisites
Anyone with responsibility for managing a project or working in a
more...
Strategic Management of Projects
This programme enables participants to ensure that all project work is selected, prioritised and managed to maximise the benefits to their organisation and customers. They will identify the need for appropriate roles, responsibilities and methods and in particular, learn about their potential role as a project sponsor.
This programme is for you if
you are a director or senior manager that
more...
PRINCE2 Management Briefing
...ally those responsible for managing organisational change effectively and looking for an effective project management method.
This programme will help participants appreciate the importance of handling change for business success. It provides a high level view of the essential features of PRINCE2 ® and demonstrates how it can provide all types of organisations - public and private
more...
Strategic Thinking and Business Planning
...n agility, flexibility and ability to respond quickly and effectively to market fluctuations. Attending will give you a practical opportunity to use tried and tested formal planning processes together with strategy development techniques, either to assess your current business strategy or plan new ones for the future. Using formal analysis techniques you will assess internal business
more...
Giving and Receiving Effective Feedback
Giving effective feedback is an essential tool for managers in maintaining standards and helping staff reach their full potential. Staff who understand what is expected of them are more motivated and perform more effectively.
This programme is for you if you want to develop your own skills in order to improve organisational effectiveness, implement a continuous development of individuals and
more...
Driving Change
Making change a positive and empowering experience
Change, by its very nature, can be unsettling. Whilst people are worrying about change, they are less productive and may even be feeling disenfranchised or hostile. However, change is one of the few things we can actually rely on happening! The good news is that change can be communicated as a positive experience. When its dynamics are
more...
Key Account Management
Maintain your relationships and increase sales
The ultimate goal for any sales professional is to build and maintain a long-term relationship with their customers. The potential of such relationships is critical to any organisationa s success and learning how to maximise and maintain the key accounts is essential. This programme will demonstrate how to achieve success by employing a
more...
Time to Succeed
Make time for success
The ability to manage time is an essential skill for effective people. Those who use these techniques routinely are the highest achievers in all walks of life, from business to sport to public service.
This programme is for you if
you seem to spend your days stressed, disorganised or frustrated at the a lacka of time you encounter. Intensive and time-efficient, this
more...
Influencing and Presenting to the Board
...tal component for influencing and presenting to the Board effectively.
Building on existing knowledge as well as your speed reading, report writing and presentation skills, this programme provides an opportunity for you to take a step back and see the big picture more clearly. You will study how to select and present the right information in the right way, as well as how and why people
more...
Developing your Project Management Skills
...s and skills for controlling and delivering projects more effectively.
To conclude the course participants will complete a 1000 -1200 word assignment to assess their understanding of the principles of effective project management and, with one to one feedback from the trainer, complete a Personal Development Record to use back in the workplace. Delegates will receive an ILM endorsed
more...
Driving High Performance
"A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance."
Armstrong and Baron
Performance management should be strategic, in that it involves broader and longer-term organisational goals, whilst linking various aspects of the business, people management, individuals and teams. This involves identifying
more...
Leadership
a A good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselvesa
If you were asked to name five leaders on the world stage, could you? How about five managers? Whilst a leader has a different a or additional a set of skills at their disposal, there is no formula for great leadership. By attending this programme, you will
more...
Team Building
The benefits of being a team player
Todaya s focus on project working brings people together in teams, so the ability to be a a team playera is essential. Being able to work with others and to recognise that the whole is bigger (and more successful) than the sum of the parts is key to team working.
Team Building is a practical programme. You will take part in a range of
more...
Introduction to Strategic Financial Management
...al significance of strategic decisions and to communicate effectively on financial matters with accountants and other specialists who have a strategic impact.
This programme is for you if
you are in a senior management role, or are a specialist whose actions or decisions can have a strategic financial impact. Specialists include those making significant decisions in the areas of
more...
Personal Impact
First impressions count. Get yourself noticed in a positive way and make a real difference to your relationships with both colleagues and customers.
This programme is for you if
you want to find your own personal power, deal effectively with conflict and project a stronger image. You will discover your own personal style and learn how to use communication techniques and body language that will
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Minute Taking
...; they can also help the chairperson run the meeting more effectively.
This programme is for you if
you are, or plan to be, responsible for recording minutes of meetings and noting important action points as part of your role. You will be brought up to date with the latest thinking on meeting records and all the practical skills of minute-taking. A key message is that minute-taking can
more...
Speed Reading
Read and assimilate at speed
Despite the advent of the electronic office, the volume of material which we are expected to read continues to increase. Therefore, it is important that we learn how to process this material speedily and effectively. a Knowledge is Powera , but only if you understand how to identify and assimilate the meaningful and useful parts of information.
This
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Mindmapping and Memory Improvement
Map your way to improved information recall
Living as we do in the a Information Agea , we are constantly bombarded by data, much of which we are expected to retain and recall. Mind maps help you to lay out the structure of a topic as a clear a shapea that you can remember easily. By seeing this shape in your mind, you can prompt yourself to remember the information coded within
more...
Manage your Time With Microsoft Outlook
...rovides you with the skills and tools to manage your time effectively in order to achieve the right balance for you.
This programme is for you if
you use Microsoft Outlook for communication and already use it for email, appointments and managing task lists but now want to become more effective. You will have the opportunity for self-assessment, feedback and discussion, which will enable
more...
Writing Impressive CVs
Imagine a prospective employer having to sift through volumes of CVa s. Why are they more likely to reject your CV? How could you create a more favourable effect that allows you to stay in the race and gives you a head start over your competitors?
This programme will show you how to transform your experiences, personal qualities and interests into marketable ingredients to include in
more...
Stress Busting
Stress a No 1 reason behind spiralling levels of absenteeism
We all experience stress in the challenges of work and the daily routine of our lives, but it needna t get to the point where it makes us ill. We can enhance our ability to handle stress and even turn it into a positive by developing an understanding of how it works and how we can work effectively with it.
This programme is
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Work Life Balance
The world of work has changed. In our 24/ 7 x 365 society, customers expect service at times that suit them and we more frequently have to juggle responsibilities at home and at work. When employees are asked about work, the two concerns that emerge most frequently (from CIPD surveys) are long hours and work intensity. These findings help to explain the increased interest being shown in the issue
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From XChange Training UK
Adobe Photoshop CS4 Masterclass
From beginner to Photoshop master in just 4 days! This scheduled Photoshop Masterclass will take you through a complete introduction to the powerful set of tools available in Photoshop CS4 and within the course of 4 days will develop your image manipulation skills right up to an advanced level. You will learn about the real-life capabilities of Adobe Photoshop CS4 and will understand the features
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Adobe Photoshop CS4 Advanced
This scheduled advanced course for Photoshop will develop Photoshop users skills to explore more advanced features and improve workflows. In this course, delegates will work with advanced image handling tools and features available in Adobe Photoshop.
Upon successful completion of this course delegates will be able to:
-Produce advanced face retouching & manipulation techniques
-Use colour in
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Acrobat Professional 8 training for collaborative workflows
... you can now activate commenting in Adobe Reader 7 and 8, effectively allowing you to create an entire collaborative workflow with a single license of Adobe Acrobat Professional 8. Further, new tools mean you can set up an email shared review or browser-based review producers across both Mac and PC platforms.
Acrobat 8 is used by a wide range of professional document producers from publishers
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From Medical Services Training
Presentation Skills
...effectively in today's world is a vital characteristic of every successful leader. This interactive course is designed to enable participants to learn how to deliver memorable and successful presentations with high impact.
During the course, participants will deliver a short presentation and will receive feedback from the course tutor and, on the two day course, from other participants.
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From Skillstudio Limited
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Glasgow)

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
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Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Manchester)

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
We
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Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in London)

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal for people who already have experience of presenting or public speaking and now want to work on their delivery skills. You will be asked to prepare two short presentations (of roughly 5 minutes duration) before the course, each of which will be delivered several times over the two
more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Birmingham)

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Edinburgh)

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Leeds)

... course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of which you will deliver several times over the two days.
more...
Vocal Impact & Voice Coaching Workshop (1-day Interactive Training Course in Manchester)

...th greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further.
Plus we also offer a FREE Followup
more...
Vocal Impact & Voice Coaching Workshop (1-day Interactive Training Course in Central London)

...th greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further.
Plus we also offer a FREE Followup
more...
Media Interview Skills Training Course (2-day Interactive Workshop in London)

Our Media Training courses are designed to provide you with the essential skills, knowledge and techniques required to give confident and successful media interviews.
Speaking to the media has become far more common in recent years for people from all types of companies and organisations. Whether it's talking to the press over the telephone, chatting face to face with a journalist or being
more...
Effective Communication Skills Training Course (1-day Interactive Workshop in Birmingham)
Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
more...
Effective Communication Skills Training Course (1-day Interactive Workshop in London)

...ining course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.
During the
more...
Effective Communication Skills Training Course (1-day Interactive Workshop in Manchester)

...ining course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.
During the
more...
Effective Communication Skills Training Course (1-day Interactive Workshop in Glasgow)

...ining course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.
During the
more...
Voice Training & Vocal Skills - Edinburgh
...th greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further.
Plus we also offer a FREE Followup
more...
Media Skills Training - Birmingham
Our Media Training courses are designed to provide you with the essential skills, knowledge and techniques required to give confident and successful media interviews.
Speaking to the media has become far more common in recent years for people from all types of companies and organisations. Whether it's talking to the press over the telephone, chatting face to face with a journalist or being
more...
From Opposite Leg Creative Company Ltd
Public Speaking
This is a stand-alone course; you needna t provide us with any presentation examples, so it works perfectly as part of a general staff training programme.
Many of us are required to present, but few of us receive any training in how to do so comfortably and effectively.
This enjoyable one day course will provide you with the presentation skills and understanding you need to become a
more...
Communication Skills Training
...ate conversation in the moment
*
Learn how to effectively use their voice and body
*
Connect with their ability to empathise
*
Understand how to have presence
*
Learn techniques for remaining calm and in control in difficult situations
*
Understand how to connect with an audience
Participants will:
*
Have a clear
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Presentation Skills
...f us receive any training in how to do so comfortably and effectively.
This enjoyable one day course will provide you with the presentation skills and understanding you need to become a relaxed and engaging presenter.
More info:
Delivered in Opposite Lega s non- threatening and playful style, participants will:
Engage with the skills used by a successful presenter
Begin to find
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From Emma James NLP Training
NLP Practitioner Course Bath Somerset March 2010





...your career, personal and sport future.
Read people more effectively and be able to see and hear the key insights into what motivates and interests each person
Have blocks and limiting decisions removed and have work done with you whilst learning the vital core NLP techniques.
Ensure you move forward with unhindered motivation and be able to see clearly the decisions you need to make for the
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From Spectrum Training Services
Consultancy Skills for Training and Development Professionals




...line
Identify relevant data. Analyse and interpret data effectively
Focus on analytical and proactive thinking to those client issues you are engaged to address
interact with colleagues and clients alike, developing professional relationships with those who are part of the solution
Demonstrate the key skills of training consultancy
Develop strategies for marketing your consultancy and
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Change Leadership
...s to change and who will be affected. Change only happens effectively and efficiency when all of these are balanced and optimized.
Course Aim
This course will provide the skills, strategies and knowledge to enable you to make change an attractive proposition and integrate the processes to fast forward change initiatives to get them moving in a new and positive direction
Learning
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From Knowledge Train
Introduction to Project Management

...training course will help you to plan and manage projects effectively.
The course will teach students how to manage projects successfully and confidently and is applicable for any project. The course enables students to:
* identify project objectives
* define work
* write a project plan
* monitor progress and take corrective actions
* effectively manage risks to the project
*
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From Spectrum Training Services
Graduate Development - Developing Business Awareness

...tions. You will work efficiently (doing things right) and effectively (doing the right things)
Learning Objectives:
This programme is for you if you wish to:
Better understand your organisation and the business environment in which it operates
Interpret and demonstrate the organisations values
Recognise your professional role as part of the team and develop strategies for enhancing
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Coordinating Corporate Development
...and development function to plan a strategy to contribute effectively to the business and become a credible business partner. It will ensure that participants leave with new action plans for implementing substantial ideas for improving the effectiveness of the training function
Learning Objectives:
This programme is for you if you wish to:
Promote the training function as a driver for
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Working in a World of Difference
...ability to relate, communicate, engage, motivate and work effectively with colleagues and customers from other cultures. Yet, without such behavioural competencies, managers and professionals are unlikely to be effective in transferring their technical knowledge and skills in an unfamiliar international or multi-cultural context. This practical programme will address some of the myths and
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Appraising for Peak Performance
...e conflict and maximize motivation
Use focus questions effectively
Avoid personal bias
Method & Approach:
An interactive event that develops useable skills and provides numerous opportunities for transfer of learning.
Prerequisites:
Delegates should be responsible for appraising and agreeing performance standards with others, if possible delegates should bring job descriptions,
more...
From Web Worx Training
Keyword Research Training Course

ONE-TO-ONE Training Workshop, relevant to you and your business. Keyword research is perhaps the most crucial aspect of a successful internet marketing campaign. In PPC, youa re essentially paying for clicks on search queries. In SEO, you have to model your content around actual search queries. If you do a bad job at keyword research, nothing else will work optimally.
When you are
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From Spectrum Training Services
Competency Based Performance Management
...rganisation. Individuals, teams and departments can cost-effectively deliver superb performance and added value, using the skills and knowledge that this workshop addresses participants will know how to identify measure and manage performance for effective contribution
Learning Objectives
Following the workshop you will be able to:
Consider use of a Integrated Framework for
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From Cosensa Learning & Development Ltd
Coaching for Leaders Managers
...ons and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective coaches help inspire people and get them to see how their personal goals link to the goals of
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Facilitating with confidence
Course Objectives:
Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative
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Finance for non-finance Managers
Course Objectives:
This financial training course has been specifically designed for employees at middle and senior management level who do not have day-to-day involvement in financial activities. This programme will help delegates understand and interpret key financial documents, describe and explain the importance of key financial ratios and understand different types of cost and how to manage
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Inspirational Leadership Skills
...iring leaders can build teams whose members work together effectively and positively, bringing the exceptional performance improvements that good leadership and successful teamwork can bring, this is the programme for you.
Contents:
This course includes:
Defining the principal qualities of an inspirational leader
Inspirational leaders in action - examples of individuals; their speeches
more...
Motivational techniques
...t signs of de-motivation
Manage de-motivated individuals effectively
Become a Motivator
Learn theories of motivation
Identify individual needs
Implement six best practice principles
Use different leadership styles
Apply different styles depending on the task, the team and the individual
Acquire tools and techniques for decisive leadership
Handle difficult behaviour effectively
Develop
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Managing Excellent Customer Service
... empowered customer service function and communicating it effectively to the workforce.
Contents:
Customer focus from the customera s perspective
What is good service and how does it link to leadership?
Delivering the factors that differentiate excellence for customers
Creating a Raving Fansa a Kenneth Blanchard and Sheldon Bowlea s perspective
The service/ profit
more...
Managing Effective Meetings
...e meeting. Ultimately, this course shows delegates how to effectively prepare for, control, chair and manage meetings and associated follow up activities.
Contents:
By the end of this course, each delegate will be able to:
Identify the most effective ways to communicate a message when holding a meeting
Demonstrate the seven different areas of preparation
Consider different techniques
more...
Presentation Skills
...ergy positively; develop excellent oratory techniques and effectively use body language for emphasis and also know how to inspire the audience and instil confidence.
Contents:
a Planning and preparing your presentation
- being prepared: making a presentation plan, use of visuals, use of other resources
- building confidence and managing any nerves
a Starting your presentation
-
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The art of effective communication
Course Objectives:
Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations
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NEBOSH National General Certificate
...cation designed to help non-specialists to discharge more effectively their organisational duties or functions with respect to workplace health and safety.
Contents:
The Ten day programme includes modules on the following topics: -
Identifying common hazards and unsafe practices found in workplaces and knowing the appropriate preventative and protective measures to be taken.
Advise on
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Effective Project Management
Course Objectives:
This highly practical programme delivers all the essential skills, tools and techniques required to support you in your project management role. The course concentrates on practical, easy to understand and control techniques that can be directly and immediately applied in your workplace.
The fundamental principles of successful project management are covered in depth;
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ISO 90012008 - Implementing a Quality Management System
...ue and limitations and also how it may be interpreted and effectively applied withing your organisation.
Contents:
Background and essential content of the ISO 9000 series of standards
The 'value' of a Quality Management System
Planning the implementation programme:
- Cost considerations
- Benefits of implementation
- Total quality initiatives / ISO 9004 relationships
- Timescales and
more...
Managing Safety
...ctives:
This is a comprehensive one day introduction on effectively managing health and safety in the workplace. For managers and supervisors, health and safety needs to be managed as much as any other organisational discipline. Many organisations do not have the benefit of a professional health and safety advisor and must rely on line managers and supervisors to fill that role.
Contents:
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Managing the Discipline Grievance Process
...ld be instigated and the appropriate methods to employ to effectively manage the Discipline & Grievance process to try and avoid the final course of action - the Industrial Tribunal.
Contents:
Legislation overview
the discipline and grievance procedure
the role of ACAS
employee rights
industrial tribunals
rules and procedures
misconduct/ incapability
fair, constructive and unfair
more...
Performance Management
Course Objectives:
This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all
more...
Performance Review Appraisal Skills
...ibilities that successful managers and leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets.
This course demonstrates some of the most effective methods of achieving greater levels of performance and more
more...
Preparing an Induction
Course Objectives:
Induction training is absolutely vital for new employees. Good induction training can ensure your new employees are retained and are able to settle in quickly and happily to a productive role. Induction training is as much about training in specific skills as it is about the basics seasoned employees take for granted: what the shifts are; where the notice-board is; what's the
more...
Train the Trainer - ILM Institute of Leadership Management Development Award
...osensa and provides delegates with the special ability to effectively train staff. Training must have specific objectives, be well structured and include elements of evaluation for it to be truly effective. Train The Trainer provides delegates with the skills to design, train, assess and track effective training programmes. Delegates will learn how to design training for groups of varying
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From Select Business Solutions
Strategic Business Modelling with the Business Motivation Model
Through a combination of teaching and practical application, attendees will learn the principals behind the modeling of business strategy, and the specifics of doing so using the Business Motivation Model from the OMG. A number of case study examples will be explored during the training and modeled using Select Architect, effectively building a company business plan during the course of the day.
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From Illumine Training
Essential Management Skills
Develop the essential skills needed to become a successful manager - ideal for those preparing for, or new to, management.
Two day programme where the content can be tailored to specific requirements
If you are new to, moving into, or recently promoted to a management role you'll know that there are a range of skills and behaviours required for you to be an effective manager. Whether you are
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From NobleProg - IT training courses
Test Automation with Selenium





This course provide training for handling testing projects ,hands on experience with web applications functional test automation, cross browser test automation using Selenium test suite.
Intended Audience:
* Software test engineers
* Software developers involved in agile development
At the end of Selenium training the delegates will be able to :
* Use Selenium test
more...
From Illumine Training
Facilitation Skills
Facilitation Skills
Become a more successful facilitator and trainer
Whatever your training experience, it is always worth considering alternative approaches to engage and enrapture your audience. Developing your facilitation skills as a trainer can really help.
This facilitation skills programme is run by experienced facilitators who will share the secrets of their success, describing in
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Professional Presentations
...Effectively, Deliver with IMPACT
It's not just the senior executives that make professional presentations. As a business professional you will be presenting every day through a multitude of formal and informal business conversations (meetings, sales calls, launches, training, one-to-one and many more).
The purpose of this course is to develop your skills as a confident and powerful
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Mind Mapping Workshop
We take Tony Buzan's well known technique for effective thinking and learning, and show you how to apply it and benefit from it in your business environment. You will learn how to think more creatively and incisively, plan more effectively, improve your memory and raise your effectiveness at work and to ever higher levels.
For more information go to www. illumine. co. uk/ bmap
more...
From EFT Essex
EFT Level 2 - Take Your Skills to the Next Level



...gain from being able to apply this amazing tool even more effectively!
LOCATION: Friends Meeting House, 69 High Street, Saffron Walden CB10 1AA
TIMINGS: 9. 45 am for 10. 00, finish at 5. 00 pm
Drinks and light refreshments will be available throughout the day. Bring a packed lunch or try one of the many lovely cafes in Saffron Walden.
Long Stay Parking a short walk away at Swan
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EFT Level 1 - Introduction to the Essentials



...gain from being able to apply this amazing tool even more effectively!
LOCATION: Friends Meeting House, 69 High Street, Saffron Walden CB10 1AA
TIMINGS: 9. 45 am for 10. 00, finish at 5. 00 pm
Drinks and light refreshments will be available throughout the day. Bring a packed lunch or try one of the many lovely cafes in Saffron Walden.
Long Stay Parking a short walk away at Swan
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From TFS Training Consultants Limited
Report Writing



...provide clarity to your reports, enabling them to be used effectively. The benefits of a successful report may be used in many ways including selling ideas, ensuring important messages are understood and helping to influence managers or team leaders.
Using fun exercises and discussions, by the end of the day, delegates will have:
a Learnt the importance of tailoring a report to suit the
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From Illumine Training
Building Better Relationships for Sales Negotiation
...vices to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success.
Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that:
-Sell products and want to understand customers' personal needs, build rapport and sell immediately.
more...
From NobleProg - IT training courses
Introduction to Advertising Training Course



This one day course is designed for anyone who wants to manage and/ or produce their own advertising effectively or is new to a marketing function and needs to understand how advertising works
more...
Assertiveness Training Course




A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
AUDIENCE
Anyone who is looking to enhance their assertiveness skills
AIM
This course aims to raise confidence and increase the delegatea s ability to communicate confidently and assertively with colleagues and customers.
more...
From Illumine Training
Train the Coach
...is only the most dedicated of managers who implement this effectively as part of their management style. Coaching is the technique that enables us to get the best out of other people. It can provide empowerment and support in a wide variety of ways.
Coaching is a powerful skill, which is now proving highly effective within many organisations. Every significant study of effective managers
more...
From Watt Works Consulting Ltd
Get The Edge At Interviews





This course will provide you a wide range of skills and techniques to ensure you build rapport effectively, manage your state to give you the best chance of success, improve your listening skills (to get the information you need) and much more. Wea ll teach you the strategies that the most successful interviewees use, and give you a rarely-glimpsed view of what interviewers are really
more...
From TFS Training Consultants Limited
Assertiveness



...rtive manner. It is also very useful for those looking to effectively deal with others who are aggressive or passive towards them. Time will be given on this course for delegates to develop their own personal strategy.
The course will cover:
* What is assertiveness
* The difference between assertiveness, aggressiveness and passiveness and the effect on individuals
* The use of body
more...
From Skills Matter
Jon Jagger Kevlin Henney Agile Development for Developers
...d describe how to carry out TDD (Test Driven Development) effectively. You will complete exercises in Good unit tests (GUT's) and Behavioural testing based on propositions. The course is delivered through a combination of lectures, discussion and practical exercises in pairs.
So if you are a Java or C# developer, who wants to learn what agile means to you, this workshop will give you the
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Greg Youngs CQRS Workshop on 19-12-11
DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD.
Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design.
The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete
more...
Greg Youngs CQRS Workshop on 10-12-12
DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD.
Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design.
The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete
more...
Greg Youngs CQRS Workshop 17-10-12
DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD.
Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design.
The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete
more...
Greg Youngs CQRS Workshop on 09-07-12
DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD.
Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design.
The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete
more...
Greg Youngs CQRS Workshop 16-05-12
DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD.
Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design.
The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete
more...
Greg Youngs CQRS Workshop on 28-03-12
DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD.
Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design.
The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete
more...
Greg Youngs CQRS Workshop on 06-02-12
DDD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD.
Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design.
The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete
more...
Antony Marcano Andy Palmer Chris Matts Feature Injection Course
...eature Injection is the answer to the question "how do we effectively perform business analysis on agile projects?" It is a collection of harvested practices and soft-skills that, when combined, rapidly bring about a shared understanding between the business visionaries and the implementation team. It helps determine which aspects of a new product concept or product enhancement will add the
more...
Greg Young's CQRS, Domain Events, Event Sourcing and how to apply DDD



Greg Young's 3 day CQRS, Domain Events, Event Sourcing and how to apply DDD course will teach you all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete way. Many of the stereotypical architectures people use actually make it impossible to apply DDD. Greg's
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Developing with the Spring Framework Training - 4 days - UK


...th the Spring Inversion of Control (IoC) Container
* Effectively use JDBC and Hibernate for data access
* Use JUnit, Spring, stubs and mocking frameworks to effectively implement automated unit and integration tests
* Take advantage of Aspect-Oriented Programming (AOP) to keep code clean and maintainable
* Use Spring Security to secure web and standalone applications
*
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Loosely Coupled Messaging with NServiceBus - 2 days - UK



...erviceBus workshop, you will learn how to use nServiceBus effectively in your applications to save time and effort on all communications and distribution aspects. During the course, we will build a representative slice of an enterprise application together, that demonstrates all important distribution patterns.
LEARN HOW TO:
* Implement message exchange patterns like full duplex and
more...
From Corporate Coach Group
Communication Skills Training






Clear and confident communication is a vital skill to everyone in business. Poor communication costs time, money and effort.
This Communication Skills Training Course will provide you with essential skills to communicate more effectively.
Clear and confident communication will make your team function more effectively. Learn how to be more accurate and persuasive. Explain your ideas with
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From Highlander PLC
HTML5 Bootcamp
The HTML5 Bootcamp combines the HTML5 Getting Started and HTML5 Advanced courses with over 10 hours of high definition video tutorials and exercises, giving you an indepth HTML5 learning experience and saving you over 300 at the same time. If you want to get up to speed with HTML5 quickly and effectively the HTML5 Bootcamp is the most cost effective way to do it.
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From Fast Forward Project Management
GDPM - Project Management Workshop




...#153; a the conscience as to whether a project is being effectively managed or not. This healthcheck model can be used on new projects, or to audit existing projects. A simple Progress Review Meeting template is also included.
Change Management
This session, which incorporates a simple exercise, looks at the human response to both beneficial and negative changes especially important for
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GDPM based Plan 2 Succeed Workshop
Would you like to learn about the Goal Directed based Project Management approach and have a project of your choice launched at the same time?
This highly interactive and practical 2-day project launch (sometimes called mobilisation) workshop uses the concepts of Goal Directed Project Management (GDPM) to focus on the key principles that increase the chances of project success without the need
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From Wallace School of Transport
Managers CPC International Freight
This course aims to give participants a comprehensive academic and practical understanding of the key skills and knowledge required to perform effectively in a freight forwarding environment.
This course will work towards getting your managers CPC certificate which will endable you to manage your own fleet. This course is held in our offices in London
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Forklift
counterbalance forklift has a heavy weight at the rear to counterbalance the weight carried at the front. Hence the name 'counterbalance forklift truck'. It also has a different fulcrum to the reach truck. A reach truck is used in more confined spaces and has the mast reaching out to collect the load. Hence the name 'reach truck'. This course provides training to those to wish to operate these
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From FormaServe Systems Ltd
IBM i AS400i5iSeries System Facilities



This course covers all the traditional development tools supported on the i5 server.
This course is designed to enhance the skills of system operators and developers, particularly in the area of using IBM system facilities.
Experience the many facilities and features of the iSeries such as Programming Development Manager, Source Entry Utility, CODE Editor, Screen Design Aid, Data File
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From The Office Training Company
Managing Time & Priorities
...elp you identify current time management levels
- How to effectively manage an overflow of work
- How to implement a successful planning system
- What to do when everything is top priority
- Ways to effectively and successfully delegate
Ultimately, this 2-day workshop will equip you with a toolkit of techniques and strategies that can be applied in a wide range of business
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From Ripley Training Limited
Making the Most of Meetings
...tcomes
How to manage time
How to chair and facilitate effectively
How to handle disruption
How to gain cohesion, consensus and commitment
How to use influential communication skills.
Who should attend?
Irrespective of their role in the organisation, this workshop is designed for anyone who attends or organises face to face meetings either within their organization or with
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From The Office Training Company
Communicating With Confidence
...t you the answers you need?
- Manage and resolve conflict effectively and positively?
- Know how to impact positively on other people s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding appropriately to the people around you.
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Presenting With Impact
Do you
- Look forward to presenting your ideas?
- Deliver information that is remembered and acted upon?
- Influence key decision makers?
- Inspire people to take action?
- Answer audience questions confidently?
- Have presence and charisma?
What would your life be like if you did?
If you are serious about achieving excellence in your professional life, you will know that presenting
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From Modulus
Design Patterns for Agile Developers Masterclass Training from Modulus Training





... a fundamental quality? And, how can the team communicate effectively when a design is in a constant state of change?
Upon completion of the course, students will be able to:
Identify how to add functionality to their designs while minimizing complexity
Recognize what design patterns really are
Discover 12 specific design patterns
Distinguish what code qualities you need to
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Spring 25 Hibernate Integration Training from Modulus Training





The Spring framework is an application framework that provides a lightweight container that supports the creation of simple to complex components in a non invasive fashion. Spring's flexibility and transparency is congruent and supportive of incremental development and testing.
The framework's structure supports the layering of functionality such as persistence, transactions, view
oriented
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Creative Requirements Gathering Training from Modulus Training





...on writing heavy use cases! This course focuses on how to effectively and efficiently gather user requirements using creative and powerful techniques.
You will learn by practicing how to use fun facilitation activities to gather the "breadth" of user requirements up front and catch the usually 'missing' ones. You will learn how to breakdown big requirements into small manageable ones and how
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From PCC (Psychology of Culture Change) LLP
One day workshop Hoshin Kanri
This one day workshop is intended for senior management in Continuous Improvement positions, Managing Directors, Financial Directors, Operations Directors/ Managers and those that need to better understand and practice the fundamental principles and methods of Hoshin Kanri.
What will you learn?
a How to effectively implement Hoshin Kanri to improve performance and bottom line profit.
a
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From Verve Training
Business Writing for New Employees




...radually build up the skills and tools they need to write effectively. Each module starts with theory and then reinforces its ideas with practical writing exercises. The course starts with short exercises and gradually builds up to more complicated ones, as the delegates become more skilled at writing. Throughout the course, delegatesa writing will be individually assessed. The speed
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Effective Business Writing for Managers



...ing skills and tools they need to communicate clearly and effectively.
This course has a heavy emphasis on interactive teaching and much of the time during the course modules will be spent on practical writing exercises, which will be individually assessed throughout. Whatever type of document is being written whether it is an executive summary, company report or email, many of the same
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Writing Reports that Get Read
...radually build up the skills and tools they need to write effectively. Each module starts with theory and then reinforces its ideas with practical writing exercises. The course starts with short exercises and gradually builds up to more complicated ones, as the delegates become more skilled at writing. Throughout the course, delegatesa writing will be individually assessed.
The speed
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From Modulus
Object Oriented Design Patterns and Best Practices in Net OODP Training





...tural and Behavior Design patterns and how they used most effectively in building robust, reusable applications.
This course combines the use of hands on coding labs with several "mini projects" to be completed throughout the training to get the students using and reviewing the Patterns in a practical manner. The workshop also contains several "thinking and drawing" lab exercises as a
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Object Oriented Design Patterns and Best Practices in Java or C Training





...tural and Behavior Design patterns and how they used most effectively in building robust, reusable applications.
This course combines the use of hands on coding labs with several "mini projects" to be completed throughout the training to get the students using and reviewing the Patterns in a practical manner. All lab coding work and examples can be performed working in either a C++ or Java
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From Pearlcatchers Ltd
Process Management - Why Make it Difficult?


...isations struggle to get to grips with process management effectively? This workshop will unveil some of the organisational inhibitors that most of us just accept as a fact of life and propose more appropriate alternatives.
Participants will also be introduced to a proven diagnostic and implementation framework and a set of techniques that are simple enough to understand, remember and work
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From The Executive Edge Risk Management Ltd
IOSH Managing Safely


The IOSH Managing Safely course is for those required to manage safely and effectively in compliance with both their organisation's policy and best practices in health and safety. We hold health and safety open / public courses regularly throughout the year with no minimum number of delegate requirement. For further details please look at our website.
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From Opt2xl Ltd
NLP Birmingham- One Day Certificate in NLP 120512
...
a How to establish Rapport and get your message across effectively to anyone.
a How to take control of any situation using Personal empowerment
a How your values and beliefs affect outcomes understanding how they can help or limit your achievements.
a How to set effective well formed goals to get what you want and always be on course.
a The Basis of Coaching, Time Line Therapya
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From CP Training Consortium
Budget Development and Management - the 2 x week course
The course for all managers who are, or are about to be, Budget Holders
Everybody in an organisation has an involvement with budgets and budgetary control. If you are a budget holder, or about to become one, you will be required to contribute to the process of reviewing and updating your budget, apart from ensuring the operational adherence to it. This course will prepare you for both.
The
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Team Management Development and Leadership
...effectively and harmoniously.
The role of teams in organisations is now recognised as a vital factor in meeting business goals and objectives. But simply bringing together a group of highly skilled people and then leaving them to deliver will not always generate the expected results. Teams must be subjected to essential leadership and development practices if they are to engage in ways that
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The Principles of Problem Solving and Decision Making 2 x week Masterclass
Dealing with what all managers and executives are employed to do - 'effectively' - solve problems and make decisions. Learn techniques that support the latest concepts for Creative and Critical Thinking.
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How to Conduct a Meeting
Attendance at Meetings may take up in excess of 40% of many executives work time, so it is essential that those responsible for Conducting a Meeting ensure that this time is used effectively and progressively.
This course considers the fundamentals of preparing, organising, conducting and reviewing a successful meeting, and considers techniques to assist in this undertaking.
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From FOSVA Training
People Management
...lopment
The learning equation
Motivation
Delegating effectively
The issue of ownership
Growing achievers
Target Audience
New managers and supervisors, or people who have become managers and not had any training to help them succeed in the role.
Pre Requisites
In a management or supervisory/ team leader role (or about to be).
This course is also available on demand. If
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From Soho Editors
Introduction to Logic Express 9 and Logic Pro 9
...tion helps students to set up and optimise a Logic system effectively.a a Who Should Attend?a a This class is designed for those who want to learn music production and composition using Logic Pro or Logic Express and who prefer hands-on and interactive instruction to best explore its functionality.a What You Will Learna a * Understanding Workflow Techniquesa * Recording
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Mac Support for PC Engineers
...dth of functionality of Mac OS X and the best methods for effectively troubleshooting issues that arise.
Apple Certified Pro Exams
This Course has an Apple Certified Pro Exam available with it and you have the option to purchase this with your course for 100, the exam is normally taken on the last day of the course, however you can arrange to take the exam at a later date.
Please note
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From Dunstan Thomas ALM
Using UML to Design Software Systems
... who have a working knowledge of UML, but wish to use UML effectively during the design stages of their software systems.
Who should attend?
Software Designers, Solution Architects, Developers
Course Style
This course is hands-on with practical exercises throughout. We provide you with individual PCa s so that you are able to work alone. Class sizes are kept small so that you will
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From Potential Unearthed Ltd
Managing Sickness and Absence
...l levels are equiped with the neccessary skills needed to effectively manage absence of all types. This practical 1 day course aims to face this topic head on. We will provide you with numerous practical and realistic tools that will enable you to confidently and proactively manage all types of absence. This course is open new and existing Managers. All our courses are delivered at the
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From Fire Dragon Coaching Limited
Psychology of Excellence in Sales - 1 Day Training in Kuala Lumpur
...ng-standing successful career, the ability to communicate effectively with people is of great importance. And yet, ita s so much more than that.
Truly successful sales relationships are generated from mutually beneficial a win-wina negotiations. Whata s more, identifying what people truly want from the sale will encourage strong sales relationships that last.
We teach
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From TBC Training
Licensed Practitioner of Neuro - Linguistic ProgrammingTM



...eem and mountains of confidence.
You will learn how to effectively manage your own brain and be in greater control of your emotions, to change unwanted behaviours in yourself and others. You also learn how to use communicate with greater effect and much, much more.
Whether you want to learn NLP for your own requirements or wish to practice it on others, this is the course for you. You
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Leadership and Management Training
...y about communication . You will learn how to communicate effectively and be more effective. We will give you voice coaching, confidence techniques and many more techniques that you will be able to employ with immediate effect. TBC Training will issue a certificate of attendance at the end of the course. We can provide in house training, please ask for a quotation. We offer a free place for
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From Aspect Training
Excel Financial Modelling
This 2-day course is directed at experienced Excel users who want to take their spreadsheets to a new level. You will learn how to create robust and professional models utilizing Excel functionality that most Excel users do not know how to use.
It builds the foundation for building strong financial models. It will cover practical application of excel's features used to solve real world cases
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Train the Trainer
...t need to knowledgeable about your subject area, training effectively needs a whole new set of skills. It is easy to present information clearly but are you really providing a learning experience. Investment in Aspecta s Train the Trainer training course can really help you to ensure that your delegates can meet those learning objectives.
Why Train the Trainer? Trainers set the foundation
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From Metadata Training
ISEB Certificate in Organisational Context



The ISEB certificate course in Organisational Context provides Business Analysts with a high level view of different types of business; the view that may be seen from the CEO/ Board of Directors perspective. For an ambitious Business Analyst who wishes to aim to be a Business Change Manager, then this course is ideal.
The Organisational Context course examines how businesses may be structured
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From HRD Services
Train the Trainer ILM Development Programme


...Explain one relevant feedback technique that could work
effectively in the workplace situation
Describe methods of evaluating the effectiveness of training
Explain how they could maintain training records
Clarify the coaching need
Explain how to plan the coaching for an individual in the
organisation
Explain the importance of feedback in coaching
Describe one method of
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From Accounts Training Ltd
Accounts Payable Introduction
Accounts Payable (A/ P) is a core operation of any accounting system. Whilst it involves
paying invoices, there is actually a lot more to it than that. An efficient and accurate AP
system will save you time, money and resources. By gaining an in-depth understanding of
how to manage your purchase ledger effectively, you will be better placed to improve the
accuracy of data input and reduce the
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From Psysoft Ltd
BPS Level A Training



...skills necessary to conduct psychometric tests fairly and effectively in organisations. Accredited and verified by the British Psychological Society (BPS), the Level A Certificate of Competence in Occupational Testing is internationally recognised and gives you access to over 150 tests from the UKa s main publishers, including paper and online materials.
This course will qualify you
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From MAP Knowledge Limited
ILM Level 7 Certificate for Executive Coaches and Leadership Mentors
Have you got the right values and beliefs systems to support others?
Are you at that stage in your management career where you can advise and help others who are aspiring to new heights or need guidance in their careers?
Then this is the next natural stage in your own CPD that you should aspire toa
Have you got the right values and beliefs systems to support others?
Are you at that
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From KSL Training
In-House UK Time Management Training Course
... training course teaches you how to manage your time more effectively. It helps you to manage your workload and to work smarter and in a more organised manner to reduce stress and boost your productivity.
The time management training utilises recognised techniques to better organise daily activities and schedules including tips for task prioritisation, managing paperwork, effective
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From Get Set 4 Success
NLP Practitioner




...ngruence and focus
Presentation skills and communicating effectively to your audience
AND ON THE ADDITIONAL TRAINING:
Time Line Therapy (TLT) Practitioner Certification
Elicit the Time Line
Discover the root cause of presenting problems
TLT allows you to take control of your life. It releases negative emotions like anger, sadness, fear, hurt and guilt and any limiting decisions such as
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From Brenell Training Consultants
Train The Trainer Training
We provide train the trainer training to teach training skills to businesses and organisations across the UK.
It is very important to try and keep expertise and skills within your business and we ensure you do this by developing the training skills which have a purpose, outcome and bring you benefits.
Training trainers is designed to help those new to training to deliver their first training
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Sales Training


...ross the UK.
Every time you talk to a customer you are effectively selling something - whether you work in face-to-face sales, telesales or customer services - you need to learn how to sell yourself and your business.
Our training is designed to deliver the selling skills you need to succeed and, whether you are new to sales or want to increase your conversions, give you the confidence
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Presentation Skills Training


We provide presentation skills training for businesses and organisations across the UK.
Whether you're presenting to a small group or a large audience you want them to remember you for the right reasons - by making the right impression from your very first word.
Our training provides you with the confidence and effectiveness to make an impact when you stand up in front of an audience
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From Dita Consulting
3 Days Common Induction Course
...and social care worker
Personal development
Communicate effectively
Equality and Inclusion
Principles for implementing duty of care
Principles of safeguarding in health and social care
Person-centred support
Health and safety in an adult social care setting
Learning Outcomes
At the end of the course, the learner will have to update knowledge and understanding of the work practices
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From Little World Training
Emergency First Aid at Work

This 1 day course will enable those qualified to act as an Appointed Person in the workplace where the level of risk is low. Those working in higher risk environments or larger companies, should take the full First Aid at Work course (FAW)
Our courses are fully HSE accredited and approved and are valid for 3 years with an annual refresher course at no extra charge. All clients who successfully
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From Dita Consulting
Train The Trainer
Train The Trainer
Our Train the Trainer Course can be tailored as an in-house programme to address specific issues within your company.
* An Understanding of Group Dynamics
* The Ability to Identify Personal Issues
* Working with Strong Feelings
* Handling Cynicism, Fear and Resistance
* Personalising the Work By Example
* Working Outside the Scope Of The Plan
* Creating a Dynamic
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From Eurika TRC
Low Budget but Big Impact Marketing
Marketing is just a matter of understanding and communicating effectively with your clients and prospects. Computer technology has enabled us to do this cheaply and effectively. In today's course you will learn 3 principles of how to generate interest in your product or service. Get people to come to you rather than you always going to them. It's just one of our techniques to help you work
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From Spearhead Training Group Ltd
Time Management Training



Time: the most valuable resource available. If you find yourself complaining that "There are not enough hours in the daya " then this is the course for you. The potential to achieve more in your job and career is influenced by how well you manage time.
This is a participative programme in which delegates will be given a series of individual exercises and guidance on improving their use of
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Planning Trainning



...employees are busy doing the right things efficiently and effectively - i. e. doing the right things, right.
This one-day workshop is the ideal way to learn and practise the skills of good planning and is a 'must' for all managers, supervisors, team leaders and shift leaders.
The workshop takes a structured look at the process of planning and introduces a number of tools and techniques
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Sales Negotiation Skills



...will not only develop their knowledge of how to negotiate effectively but also develop the skills needed to negotiate with tough buyers.
The course starts off by identifying how to best enter a sales negotiation. It therefore first looks at the back-end of the sales process as it enters the negotiation phase. This is an important part of the course at it is essential to enter the negotiation
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Managing Change



...people react to change and how individuals can be managed effectively through this process is also covered. Delegates will gain a good understanding of how to manage change as well as many useful tips and ideas for successful change management.
The course includes a mix of tutor led discussion, exercises and review with tutor feedback. All the key stages of managing change are considered.
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From The Training Experts Ltd
Sales Force Performance Management
...urse aims to equip delegates with the necessary skills to effectively and confidently manage individuals and teams in order to achieve high levels of organisational performance.
Target Group
This course is aimed at managers and team leaders within a sales-based environment.
Objectives
By the end of this course delegates will be able to;
Look at their existing strategies and consider
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Sales for Non Sales People
Phrases such as a sales can't be taught" and "you're a either a natural born salesman or you're nota are myths. The word a salesa tends to fill some people with dread, but the truth is that many behaviours that we all demonstrate on a daily basis, are actually the fundamental basis for being a successful salesperson.
This 1 day course focuses on enabling delegates to understand,
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Self Management
Delegates will analyse how they are using their time and the methods they use when working towards achieving goals. They will determine what their objectives should be, what success looks like and what they need to put in place to achieve this. They will learn how to be more resilient to pressure and set backs, and how to use this learning with others who work with them.
Target Group
An
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De-escalation Breakaway Techniques
People in certain working environments often face potentially dangerous or threatening situations on a daily basis and therefore need to learn effective techniques of calming and negotiation; a process which should always precede any physical coping strategies such as control and restraint.
Target Group
This course is aimed at any personnel who work in potentially volatile environments.
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Conflict Resolution
...at, discern appropriate strategies and approaches to deal effectively with the situation.
Target Group
This course is aimed at people who work in environments where they may have to deal with challenging behaviour processes.
Objectives
By the end of the course delegates will be able to:
Identify an understanding of how hostile situations arise and develop;
Identify new
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Dealing with Difficult People
Developing your understanding of behavioural types is the first step in formulating a way of dealing confidently with difficult people and situations.
Target Group
This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively.
Objectives
By the end of the course, delegates will be able to:
Analyse their behaviour and that of
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Dealing with Challenging Behaviour
...at, discern appropriate strategies and approaches to deal effectively with the situation.
Target Group
This course is aimed at people who work in environments where they may have to deal with challenging behaviour processes.
Objectives
By the end of the course delegates will be able to:
Understand how hostile or threatening situations arise and develop;
Demonstrate the techniques
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Achieving Excellence in Customer Service
This one day course aims to help delegates to explore the concept of excellent customer service and how that differs from acceptable or poor service. It is an intense, powerful and interactive course designed to encourage delegates to question their own behaviours and to consider how they can change for the better.
Target Group
This course is aimed at any level of personnel who come into
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Presentation Skills
..., structure your material for the best impact and present effectively to audiences of varied sizes. It is fun and effective with plenty of opportunities to develop and practise your skills in a supported environment.
Target Group
This course has been designed for those who currently have little or no experience of presenting but expect to have to take the plunge in the near future.
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Microsoft Powerpoint
This practical one day course will equip delegates with the skills to design a presentation from scratch and implement Microsoft PowerPoint into their working role or personal life.
Target Group
This course is aimed at any personnel who would like to get to grips with the functions of Microsoft PowerPoint quickly and effectively.
Objectives
By the end of the course, delegates will be able
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Email Etiquette
This 1 day course addresses the fact that emails are an essential form of
communication within any business. The course covers general principles,
techniques and structure of writing, as well helping delegates to understand
the importance of managing their email.
Target Group
This course is aimed at any personnel who use email on a regular basis within
their job role.
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Improving Professional Skills Program
..., successfully interact with others, lead and participate effectively in meetings, and manage stress within the workplace.
Target Group
This program is aimed at all levels of management within any business who wish to develop their existing profession skills and learn effective skills, techniques and strategies.
Objectives
By the end of this program delegates will be able to;
Handle
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Lone Outreach Worker Development Program
...strate techniques to handle conflict / potential conflict effectively;
Demonstrate an awareness of the impact we have on others;
Understand customer perceptions;
Demonstrate verbal and non verbal communication techniques;
Deal effectively with complaints and aggressive behaviour;
Confidently adapt to the changing demands of their role;
Understand the effects of drugs & alcohol & identify
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One to One Mentoring Program
This program consists of 4 modules and is aimed at ensuring that coaching and personal development is embedded into working practice.
Target Group
This program is designed for Managers and senior staff who require or prefer continuous professional development on a one to one basis.
Objectives
By the end of this program, delegates will be able to;
Understand the importance of knowing
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Managing the Discipline Grievance Process
The legalities in relation to the specifics of how to conduct discipline & grievance interviews are a minefield in themselves. This one day course looks at the importance of getting it right first time and helps delegates to combat one of the areas that a vast percentage of managers at all levels find difficult to manage.
Target Group
This course is aimed at managers and senior staff who have
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Managing Redundancy
This one day course offers employers and managers a step by step guide on how to manage the redundancy process. On this course you will gain knowledge of legislation, understand the redundancy procedure and gain skills to carry out the process.
Target Group
This course is aimed at HR personnel, managers and senior staff who have the responsibility of handling redundancy issues.
Objectives
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Absence Management
This highly interactive one day course provides an overview of various methods to assist you in monitoring and managing absenteeism. It focuses on finding effective ways to minimise loss through absence in your organisation, and offers both practical and informative solutions, to common absence issues.
Target Group
This course is aimed at management or senior staff who have responsibility for
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The Art of Delegation
One of the keys to effective management is achieving success through others - empowering your teams to develop their skills, and achieve success on your behalf. This course is dedicated to the skills of delegation and empowerment, whereby team leaders learn how to delegate objectives rather than tasks.
Target group
This course is designed for managers, supervisors and team leaders, present and
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Press Publicity
This workshop focuses on enabling participants to really understand how the press & publicity industries operate, and how to use the various forms of media to maximise their opportunities, whilst avoiding bad press.
Target Group
This workshop is aimed ay anyone who is involved in giving interviews regularly, or who works within PR and may come into contact with The Press & Media within their
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Managing People
This one day course equips participants with practical tools and techniques to enhance their 'people skills.a It focuses on improving your self-understanding and personal effectiveness as well as developing an understanding of what motivates other people.
Target Group
This course is aimed at managers, team leaders and senior staff who are either new to their role or wish to develop and
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Introduction to Management
This intensive two-day program introduces the new manager to the fundamentals of the managerial role. The course combines the essential skills of time management, leadership skills, managing people and their performance, planning and change management.
Target Group
This program is aimed at anyone who is new to the managerial role and wishes to learn the tools and techniques of becoming a
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Team Building
Working as part of a team is crucial to the success of any organisation. This one day course focuses on how to build a successful team, and equips the delegate with essential leadership techniques and strategies for getting the most out of their team.
Target Group
This course is aimed at managers, senior staff and team leaders wishing to build a successful team, improve team performance and
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Performance Management
This one day course equips participants with practical tools and techniques to ensure staff achieve peak performance. It covers dealing with poor performers, enhancing the performance of those performing at a satisfactory level and developing the 'stars'.
Target Group
This course is aimed at managers & supervisors who currently have responsibility for managing and maintaining the continued
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Managing Effective Meetings
..., techniques and strategies to plan, lead and participate effectively in meetings of all kinds: from impromptu, on the spot discussions between colleagues, to formal presentations and meetings with external suppliers or clients.
Target Group
This course is designed for people at any level who are called upon to organise and run meetings and who want to achieve the best possible outcome.
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Influencing People
... of an impact on people and get their message across more effectively.
Objectives
By the end of this course delegates will be able to;
Demonstrate the skills needed to influence people;
Know when to influence;
Confidently and effectively handle different people and situations;
Understand different communication styles, and know how to adapt your own when necessary;
Successfully
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Effective Leadership
Are you aware of the impact your management leadership style has on others? Is it the most appropriate for enabling others to perform and achieve results? This one or two day course will provide delegates with a range of management leadership styles and the ability to judge when best to use each of them.
Target Group
This course is aimed at managers and senior staff who wish to explore various
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Challenging Poor Performance
Managers and team leaders have a key role to play in organisations a particularly getting the best out of their team. Sometimes a manager may face situations where they need to improve performance either of the whole team or individuals.
This course outlines how managers can improve performance in an effective way without having a negative or adverse impact.
Target Group
This course is
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One to One Mentoring
This program consists of 4 modules and is aimed at ensuring that coaching and personal development is embedded into working practice.
Target Group
This program is designed for Managers and senior staff who require or prefer continuous professional development on a one to one basis.
Objectives
By the end of this program, delegates will be able to;
Understand the importance of knowing
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