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Instructor Led Efficiency And Quality Training

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Efficiency And Quality Training Seminars and Classes

From Business Coach Philippines

Effective Office Administration Overview Administrators are vital to the smooth running of any organization and play a key role in contributing to the performance of their teams and departments. Their effectiveness has a direct influence on the productivity and efficiency of others and often determines the quality of service provided to internal and external customers. This seminar has been designed to enable more...

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Human ResourceTraining and Development Management THE PROGRAMME: Week # Module Title Objectives Contents 1 . Human Resource Planning By the conclusion of the established learning activities, delegate will be able to: a Determine the factors influencing human resource planning a Suggest the importance of human resource planning in organisation management. a Illustrate the significance of effective human resource. a Determine the more...

Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return

Seminar Contents, Concepts and Issues - Organisational Control - Organisational Control Systems - Operational Control - Loading a - Sequencing - - Detailed Scheduling: a) Other control mechanism include: b) Inventory control c) Cost control d) Quality control - Budgeting As an Control Mechanism - Budgeting and the Controlling of more...

MSc Human Resource Training and Development Management

A. Semester 1 A. 1 OBJECTIVES: A. 1. 1 Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. - more...

From PetroEDGE

Writing Effective Standard Operating Procedures for Oil Gas Professionals Engineers 19 20 January 2012 Kuala Lumpur Malaysia

A Standard Operating Procedure (SOP) is a set of instructions having the force of a directive, covering those features of operations that lend themselves to a definite or standardized procedure without loss of effectiveness. The presence of these quality documents is essential when inspections take place since the most frequent reported deficiencies during inspections are the lack of written SOPs more...

WRITING EFFECTIVE STANDARD OPERATING PROCEDURES SOP FOR OIL GAS PROFESSIONALS ENGINEERS

From Performance Innovation LLC

Lean Six Sigma for the Public School System All schools in the United States are facing, the challenge creating an infrastructure for learning without compromising the quality of education in the face of shrinking budgets. As a result, it is important to embrace a strategy which will enable greater efficiency through standardization, streamlining and waste reduction, which ultimately will enhance the quality of education and improve cost more...

From The Career Center

Microsoft Word 2007 Level 2

In the first course in this series, Microsoft Word 2007: Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft Word 2007 works for you. more...

From Contacts Plus

Stress management

More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong. more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space, more...

Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence: more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they more...

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra more...

Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the more...

Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe more...

Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an more...

AT&T Diploma for Agents

Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them. This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path more...

From Kepner-Tregoe Inc

Analytic Trouble Shooting

Increase the operating efficiency of your production environment by developing troubleshooting expertise. Analytic Trouble Shooting (ATSSM) integrates quality and productivity efforts, and provides a logical framework for statistical process control, lean manufacturing, Six Sigma, total productive maintenance, self-managed work teams, and other programs. Not tied to a specific machine or process, more...

Problem Solving & Decision Making For Investigations & CAPAs

"Problem Solving and Decision Making for Investigations & CAPAs" accelerates and improves investigations and CAPAs. KT's systematic approach to handling and responding to regulatory issues, quality problems, validations, complaints and recalls is used by life science organizations worldwide to meet the challenges of operating in a regulated environment efficiently and economically. more...

From Control Security Limited

BTEC Level 2 Certificate in Lean Organisation Management Techniques Level 2 BTEC Certificate in Lean Organisation Management Techniques Lean is a term used to express a range of business improvement techniques. It originated from the need to constantly improve quality while reducing the costs of the production performance in the manufacturing industry. The concepts of this approach are now used as the basis for improvement in the workplace in nonmanufacturing more...

From Spectrum Training Services

Graduate Development - Developing Business Awareness

Introduction: This programme has been designed to enable you to understand what the business values, and to provide you with the skills, behaviours techniques and tools that you require to make a huge and successful contribution to business in the oil and gas industry. The pace and complexity of change in the business world means that we all need to evaluate constantly how we interact with the more...

From American Trainco

Maintenance Welding

This course was created to bring students up to speed in their knowledge of maintenance welding as quickly and safely as possible. It includes discussions on skills improvement and is specifically designed for welding technicians and other personnel working in industrial plants, construction, manufacturing, metalworking and fabrication shops, and other similar facilities or applications. It more...

From Global Innovative Campus

Advanced Wastewater Treatment Design Description This seminar is designed to provide an overview of engineering approaches on the design of wastewater treatment processes with advanced technologies. Theory and conceptual design of systems for the treatment of wastewater will be discussed. Attendees will be provided with a solid understanding of important principles and practices to protect the municipal water quality through good more...

Contractor Consultant - A Successful Selecting Strategy DESCRIPTION Both quality and economy of construction projects depend on the efficiency and skills of consultants and contractors. Following proper procedures in their evaluation and selection enhances the probability of achieving high quality and keeping projects within budget. Also, design/ build and build/ operate/ transfer (BOT) projects require different method to ensure construction in time more...

From CC Pace

Agile Project Management

DESCRIPTION This advanced course teaches ScrumMasters and Agile Project Managers how to apply Agile thinking and principles to PMI's Project Management Process Groups leveraging the best of each to deliver maximum value to customers. COURSE TOPICS Understanding PM/ CSM Behavior The Essentials of: Agile / Scrum Project Management Lean Thinking - Customer Focus - Value Creation - Seeing more...

From Last Minute Training

ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 Location: Ottawa Date: 2008-03-31 List Price: $2495 Offered Price: $1996.00 Seats Available: 2 This course focuses on implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, more...

ITSM Metrics (KPIs and TCO) Expert - 5 Days Location: Ottawa Date: 2008-03-31 List Price: $4499 Offered Price: $3599.00 Seats Available: 2 This course focuses on implementing ITSM metrics to help manage and control the service delivery and service support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, more...

Microsoft Word 2007 Level 2 (1 Day) Location: Vancouver Date: 2008-03-13 List Price: $199 Offered Price: $159.00 Seats Available: 2 In the first course in this series, Microsoft® Word 2007 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft® Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to more...

Microsoft Word 2007 Training - Intermediate Once you master the basic skills of MS Word, You can improve the quality of your work by enhancing your documents with customized Microsoft ® Word 2007 elements. In this course, you will create complex documents in Microsoft ® Word 2007 by adding components such as, customized lists, tables, charts, and graphics. You will also create personalized Microsoft ® Word 2007 efficiency tools. more...

Microsoft Word 2003 - Level 2 - newera In the first course in this series, Microsoft Word 2003 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft ® Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft ® Word more...

From Management Systems International

ISO 9001 Quality Management System Overview Nov 9

An excellent opportunity for company managers or business owners to gain an overview of ISO 9001 concepts and principles. Why You Should Attend a To be able to intelligently converse about ISO 9001 concepts, principles and benefits a Learn strategies that will help you avoid costly mistakes a Understand the registration process and costs a To provide confidence to your customers that more...

From NR Computer Learning Center

Business Process Mapping Project Management (1 Day)

Poor customer service, poor product reliability, poor warranty repair - we have all experienced these and have the scars and war stories to prove it. A significant majority of problems are directly related to processes. Eighty-five percent (85%) of an organization's quality and efficiency problems are built into its systems. There are numerous companies, small and large, that have not even more...

From People Skills Institute

Organizational Dynamics There is little doubt that the biggest challenge facing todaya ™s organizations is the management of change and the resultant stress. We have gone from a world of stability to a world of unpredictability and strong, if not hostile, competitiveness. To survive, the organization must maximize effectiveness and efficiency in order to deliver quality products and services. To do this, we must be more...

From Bpminstitute.org

Using BPM Discipline with Six Sigma Lean Methodologies

To provide students the ability to create a Customer focused a Process Enabled Enterprise. This requires a business process framework, established enterprise architecture, creating "real-time" business intelligence, and a link between continuous improvement projects and key business processes. Most businesses need to evolve from a bottoms-up Six Sigma (DMAIC) approach, to a strategic framework more...

From Computer Tutoring Ltd

Microsoft Word 2007 Intermediate

Now you feel at ease with the basics of Microsoft Word, it is time to hone your skills and expand your knowledge. During this course you will learn how to customize and automate the way Microsoft Word works for you. You will learn how to work with lists, tables and charts including performing a mail merge. The quality of your work will improve greatly as you create and modify complex documents and more...

From Ducat

SQT Training in Noida, Delhi, Faridabad, Ghaziabad

Software testing is the process used to measure the quality of developed computer software. Usually, quality is constrained to such topics as correctness, completeness, security, but can also include more technical requirements as described under the ISO standard ISO 9126, such as capability, reliability, efficiency, portability, maintainability, compatibility, and usability. Testing is a process more...

From Jodo Institute

IT Infrastructure Library v3 FoundationITIL V3

We are living in the world of Information Technology where almost every company using IT infrastructure and services. IT is facilitating tool that improves efficiency of organization. So there is always need for companies, to use and maintain robust IT environment. This course specifically focused on fundamental of Information infrastructure processes and its functions. The need for a strong IT more...

From Manufacturing Executive Institute

THREE Techniques to Reduce Production Cycle Times by MORE THAN 20 Percent in LESS THAN 100 Days This valuable 1-day Manufacturing Executive Institute 2nd Saturday - "Practical Capital" Workshop has been specifically designed to provide THREE Techniques to Reduce Production Cycle Times by MORE THAN 20% in LESS THAN 100 Days. Participants will learn the "mechanics" of these 3 techniques as well as how they can successfully implement the techniques within their specific organizations. Using more...

From Dalian Smile Chinese International Language Training Institution

Winter Camp with Dalian Smile Chinese School Annual winter camp of Smile Chinese starts! We provide special Chinese teaching services for foreign friends and children of Chinese living abroad during winter vacation, which provide a chance for our students to enjoy the charm of Chinese traditional culture, mean while, kids from different countries and areas make friends with each other and inspire each on the way of Chinese study. more...

From Rjp Infotek Pvt Ltd

CCVP Training in Chennai

RJP offers CCVP training in Chennai . RJP is a Cisco Authorised Training Partner .Classes are handled by CCSI's who are well experienced in the training Industry. Excellent voice lab is available for students to have hands on pracitce on all concepts . Focus of the training will be on understanding the basic concepts throughly so that the the student is able to have a strong foundation on the more...

From TQM School

Quality Function Deployment QFD helps find the right things to execute. While many TQM approaches focus on efficiency or experience in execution (doing things right the first time), this focus by itself will not achieve customer satisfaction. A company might simply end up doing a great job on something that its customers dona ™t care about. The only way you can develop a sustainable competitive advantage over your more...

From ISO-Xpert Management & IT Consultants

Six Sigma Orientation

Six Sigma is a process improvement effort designed to increase productivity and reduce costs. Regardless of the way it is used within your organization, Six Sigma means data driven decision making. In its most simple sense, Six Sigma is a highly disciplined approach to decision making that helps people focus on improving processes to make them as near perfect as possible. The term "Six Sigma" more...

From Bigtec Pvt. Ltd.

Artistic Programing

Learning programming is distinct from learning programming languages. Just as knowing a language doesn t ensure the ability to write masterpiece literature, knowing a programming language doesn t ensure that an individual can program effectively. Programming requires distinctive thought process and that thought process is what distinguishes an expert programmer from a novice. Unless this more...

From Global Carbon Exchange

GCX Certified Water Management Course This 3 day course gives learners a good understanding of the water audit process as well as educating them on the key areas required to conduct a water audit. Learners will be given an introduction to the most important aspects of a water audit including measurement, water conservation strategy, water quality and instrumentation. By the end of the course learners will be able to conduct a water more...

From QPC Limited

ICMI Supervisor Track - Essential Skills and Knowledge About ICMI The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals from frontline agents to executives who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are more...

ICMI Management Track - Essential Skills and Knowledge About ICMI The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals from frontline agents to executives who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMIs experienced and dedicated team of industry insiders, analysts, and consultants are more...

From Teracom Training Institute

Bootcamp Course 101 and Course 130 Please see our Schedule Page for upcoming seminars

Teracom BOOT CAMP is Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals and Course 130 Understanding VoIP together to make a full week of training. Designed to get you up to speed and fill in the gaps, BOOT CAMP will give you the solid base necessary to eliminate frustration, increase accuracy, effectiveness and efficiency. Monday, Tuesday and Wednesday: our acclaimed more...

August 27-28, 2012 Washington, DC Course 115 IP MPLS Networks and Services for Non-Engineers

This totally new and up-to-date course focuses on the new telecom network: IP and MPLS, bringing both those with knowledge of traditional telecom and newcomers to the field up to speed on the IP/ MPLS network, circuits, protocols, services and players. We'll bust the buzzwords, explain the jargon, mainstream technologies and standard industry practices in plain English. Most importantly, you'll more...

From Wavelength

Wavelength's Instructional Design & Content Writing Certificate (IDCWC) Course at Noida (Delhi NCR, India)

Course Name: ============ Wavlelength's Instructional Design and Content Writing Certificate (IDCWC) Course (Contact Training Program) (http://www. vibrantwavelength. com/ idcwc_details. htm) Who Should Join this Course? ============================ 1. Instructional Designers and Content Writers who wish to learn systematic and effective instructional design. 2. Graphic Designers more...

From Intertech

Effective Team Development using Microsoft Visual Studio 2008 Team System Training This three-day instructor-led course provides students with the knowledge and skills to manage source control management, a configurable build process, tools that aid in test driven development, and process workflow all integrated directly into Visual Studio 2008. By the end of the course, developers are equipped to use test-driven techniques and proven software processes to create high-quality more...

From Moviola Digital Education Center

Digital Cinema - RED, Avid & Beyond

This two day immersive class is designed for post-production professionals seeking to make informed choices when working with the RED camera. The aim of the class is to demystify Digital Cinema Acquisition and provide best practices for RED projects; taught through a variety of tools, from the freely available RED software to Final Cut Studio to the Avid suite of products, including Metafuze, more...

From Value Creation Partners

Analyzing and Improving Office and Service Operations Do you have any of these issues? Errors, mistakes, and rework keep cropping up Some things just take too long Work piling up on someonea ™s desk If you answered a yesa to any of the above, then this seminar is for you. A key and very unique learning experience in this workshop is the simulation of an actual office environment. This office will process orders and invoices. more...

From EgYAN (A Division of Saaransh Enterprises)

Learn Application Knowledge Area of Microsoft Project 2003 and 2007 Management in your PROJECT

Get the most out of your current investment with Project 2003/ 2007. Sessions will deliver many examples of real world EPM solutions and deployments as well as desktop best practices to save money and enhance efficiency now, while preparing for future growth. Project workshop will be the excellent public disclosure and the best conference to attend to get in-depth and hands-on training with more...

From Effective Outsource Networks

Practical Skills for Administrative Professionals 26 Sep 2012 The office workplace is changing rapidly and administrative professionals are given greater responsibilities. How can administrative professionals adapt to these changes and maximise their value to the organisation? This workshop will help you to significantly improve your practical skills to design and implement productive daily administrative routines for optimum efficiency. Benefits After more...

Practical Skills for Administrative Professionals 9 May 2012 The office workplace is changing rapidly and administrative professionals are given greater responsibilities. How can administrative professionals adapt to these changes and maximise their value to the organisation? This workshop will help you to significantly improve your practical skills to design and implement productive daily administrative routines for optimum efficiency. Benefits After more...

From Zeder Group

Manager as Coach

Zeder Group will be offering, for the first time in the MENA Region, a Manager as Coach a Mastery of Leadershipa Training. The 3 Day Program will take place in Beirut on November 9, 2011 and will be conducted by ERICKSON International. Erickson International has developed this curriculum, based on Solution Focused coaching tools and processes, to reframe the context of managerial skills more...

From Academy for Energy Efficiency Training

New Certification Training for BPI Building Analyst with 3D Simulation Game New! 3-D Simulation Training for Combustion Safety Academy uses a new interactive simulation game to bridge the gap between limited field training and the vast complexity of combustion safety testing. In addition to the live hands-on field training, you will practice combustion zone inspection, preparation and testing in the safety of a fun virtual environment. Exposure to numerous scenarios, more...

From H2K Infosys

online training in QA Testing,QTP,LoadRunner,Java,J2EE,net,oracle dba, sql server dba and other technologies H2K Infosys, LLC provides Software Training(Computer / IT) and Software Development, Software Testing includes manual and automation testing, Performance Tuning and Performance testing. Online and onsite software training to individuals and corporate companies anywhere in the world. We provide best hands on online training with real time examples to make sure that the participants are able to more...

From Wintrac Inc.

ITIL@ LIFECYCLE COURSE CONTINUAL SERVICE IMPROVEMENT (CSI) The old adage "If you are not moving forward, you are moving backwards,a sums up the need for organizations to continually improve service quality, operational efficiency and business continuity. Based on the Continual Service Improvement (CSI) publication within the ITIL core library, this course focuses on the strategies, concepts and techniques for planning, implementing and optimizing a more...

From Automotive Process Solutions, Inc.

Automotive Fixed Operations Training This workshop presents material in a classroom setting, with emphasis on real world experiences. Participants will have the opportunity to ask questions and practice lessons learned during the workshop. Repair Shop Owners, Managers, and Service Writers will leave this workshop with the knowledge, skills, tools, and confidence to make an immediate impact to their business! Workshop training more...

From Qara Consulting

CPP-Certified Process Professional

Day 1: Learn to see processes as more than a series of activities leading to an outcome. Recognize and identify the components of any process or service and how these components contribute to process inefficiency, deviation and poor quality. Acquire a structured approach to enable rapid (often less than 90 days) and significant process optimization and, as a by-product, deliver significant more...

From Wintrac Inc.

Microsoft Office Word 2003 - Level 1 In the first course in this series, Microsoft Word 2003 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft ® Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft ® Word more...

Microsoft Office Word 2003 - Level 2 In the first course in this series, Microsoft Word 2003 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft ® Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft ® Word more...

Microsoft Office Word 2004 for Macintosh - Level 2 In the first course in this series, Microsoft Office Word 2004 : Level 1 for Macintosh, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Office Word 2004 for Macintosh on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate more...

Microsoft Office Word 2007- Level 2 (Second Edition) In the first course in this series, Microsoft ® Word 2007 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft ® Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft ® Word more...

WordPerfect 12- Level 2 In the first course in this series, WordPerfect 12: Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use WordPerfect 12 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way WordPerfect 12 works for you, and you can more...

From Lean Sigma Management Institute

Quality Function Deployment-QFD

QFD was first conceptualized in 1966 as a method or concept for new product development under the umbrella of Total Quality Control, hinshitsu tenkai (quality deployment) and was developed by Dr. Shigeru Mizuno and Yoji Akao. The Japan Society of Quality Control formed a research group to specifically study Quality Function Deployment (QFD) in 1978. QFD is used to translate customer requirements more...

From Cognex Technology Pvt. Ltd

ITIL Foundation Program EXIN Accredited ITIL V3 Foundation Course: ITIL (IT Infrastructure Library) is the most widely accepted approach to IT Service Management (ITSM) in the world. ITIL is now being adopted and used across the world as the de-facto standard for best practice in the provision of IT Service and is practiced by organizations worldwide. ITSM best practices provide the organization with a systematic more...

From TACH Solution

Effective QA/QC Management

Objectives Develop effective and efficiency Quality Assurance / Control Practitioners Develop skills in both technical and interpersonal skills Improve quality understanding and concepts to drive productivity and performance Promote Cost of Quality thinking in order to relate cost and quality measurement Course will focus in developing advanced QA/QC methodlogy in an organization to improve more...

From Aster Training

Total Productive Maintenance (TPM)

Total Productive Maintenance (TPM) is the lean tool concerned with maximising the efficiency of Production Machinery. TPM utilises a team approach to remove the losses from machine areas by the introduction of autonomous maintenance programmes. This one day course utilises practical examples to demonstrate the improvements the successful implementation of a TPM programme can make to a business. more...

From Reliable Quality Consultants

Cost Reduction Techniques

In any business a pound saved goes straight to the bottom line and is like compound interest, it keeps adding to profitability year on year. These savings can be achieved in numerous ways; value engineering, production engineering, reorganization, negotiation, operational efficiency, elimination of waste, quality improvements, stock reduction the list is endless and significant opportunities more...

From Corporate Education Group

Quality Assurance for the Business Analyst

Bugs, defects, and security holes have always been present in software-intensive systems, but are now getting wide attention because of their potential for enormous damage.� Customers and end-users are demanding increased quality.� The increased use of offshore development also requires new ways to assure quality.� Business Analysts need to understand the software QA process, and to manage and more...

Word 2003 Level II

The first course in this series, Microsoft Word 2003 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft Word 2003 works for more...

From General Physics (UK) Ltd

Root Cause and Decision Analysis

The four processes taught are: 1. Concern Analysis. 2. Problem Solving (root cause analysis). 3. Decision Making. 4. Planning. Each will significantly improve participant capability to work for continuous improvement. Participants will learn how to break complex situations into separate issues, target high priority problems for containment and correction and perform a detailed problem solving more...

From Apparel Training Centre

Work - Study Starter Pack

Work Study Starter Pack The systematic examination of activities in order to improve the effective use of human and other material resources. (British Standard 3138 1992) Introduction This five-day Work-Study course consists of three main elements, Work Measurement, Method Study and the use of Standard Minutes. The fundamental objective is to introduce more...