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Stakeholders and the Communications Management Plan on-line e-learning cbt (computer based)cd rom ...o ensure that needed information is gathered and produced efficiently. In this course learners will learn how to identify project stakeholders, perform a stakeholder analysis, and analyze communications requirements in the development of a communications management plan. This course provides foundational knowledge and up-to-date project management information so learners can put principles to  more...
Quality Assurance and Quality Control on-line e-learning cbt (computer based)cd rom ...gement plan must be audited and measured consistently and efficiently to ensure that it is both adequate and adhered to. In this course, learners will be given an overview of the quality assurance and quality control processes within the project quality management knowledge area. They'll be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK  more...
Planning Business Analysis Communication Monitoring on-line e-learning cbt (computer based)cd rom ...an to ensure business analysis activities are executed as efficiently as possible are all key elements of successful business analysis. This course provides an overview of planning business analysis communication using techniques like the structured walkthrough as prescribed in A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 2.0 by the International Institute of  more...
Quality in a Support Center on-line e-learning cbt (computer based)cd rom ...any. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course introduces the concepts  more...
The Customer Service Representative CSR on-line e-learning cbt (computer based)cd rom ...y existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service Representatives (CSR) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSR and the environment in which he  more...
Introduction to Incident Management on-line e-learning cbt (computer based)cd rom ...ith incidents, no matter how big or small, as quickly and efficiently as possible so that services resume and service levels are brought back within acceptable range with as little impact as possible on other processes, the organization itself, users, and customers. This course introduces the goal and scope of Incident Management. Specifically, the course covers the purpose of Incident  more...
Incident Management Interactions on-line e-learning cbt (computer based)cd rom ...rt & Analysis Exam The ability to resolve a problem efficiently is critical for both you and your customers. But what happens when you have dozens, hundreds, or even thousands of customers each contacting you with the same issue? While you may be able to resolve each of their incidents one at a time, the loss of time, revenue, and resources is far too great to manage this way. Effective  more...
Planning Your Field Sales Approach on-line e-learning cbt (computer based)cd rom ...effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and meeting objectives and developing appropriate openings for face-to-face selling situations. Included in the  more...
Designing Efficient Application Access on-line e-learning cbt (computer based)cd rom Designing Efficient Application Access Microsoft recognize how to efficiently utilize client libraries for database access using automation management objects, server Network Interface and MARS for queries and row management  more...
Receiving Feedback and Criticism on-line e-learning cbt (computer based)cd rom Receiving Feedback and Criticism We all need feedback so that we can learn and improve. Sometimes feedback is on target, and its usefulness is apparent. Other times it may not be as easy to receive. Being able to receive feedback and criticism appropriately without getting your emotions involved is an essential skill for success in the business world. People in an organization need to be  more...
SAP Project Planning Implementation on-line e-learning cbt (computer based)cd rom ...P SAP provides tools to help businesses quickly and efficiently implement SAP through the Accelerated SAP (ASAP) Roadmap, and to configure SAP to fit the requirements of your business. This course surveys the key activities and tasks that make up the five phases of SAP implementation using ASAP methodology: Project Preparation, Business Blueprint, Realization, Final Preparation, and Go  more...
Information Security Program Management Resources Implementation on-line e-learning cbt (computer based)cd rom ..., controls, and metrics used to make the program function efficiently, and the analyses that will be used to monitor the program on an ongoing basis. This course also examines the technologies, skills, and outside support that the information security program will use. This course will show you how to evaluate the current state of the program and actions to take to properly manage information  more...
Quality in a Support Center on-line e-learning cbt (computer based)cd rom ...any. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course introduces the concepts  more...
Cisco TSHOOT 1 0 Planning Troubleshooting Processes for Networks on-line e-learning cbt (computer based)cd rom ...work engineer needs to be capable of performing. The more efficiently and effectively problems can be diagnosed and resolved, the lower the impact will be to the business. In complex environments, troubleshooting can be a daunting task, and the only way to diagnose and resolve problems quickly and effectively is by following a structured approach. This approach involves having well-defined and  more...
Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks on-line e-learning cbt (computer based)cd rom Cisco TSHOOT 1.0: Planning Maintenance for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of  more...
Cisco Route 1 0 Configuring Verifying Route Redistribution on-line e-learning cbt (computer based)cd rom ...ound routing decisions. To ensure that a network operates efficiently, you must know how to control and tune routing updates. Since there is no one type of route filter that is appropriate for every situation, the more techniques that you have at your disposal, the better your chance of having a smooth, well-run network. Simple routing protocols work well for simple networks, but as networks  more...
Cisco Route 1 0 EIGRP Authentication Advanced Feature Implementation on-line e-learning cbt (computer based)cd rom ...which ensures that as a network grows larger, it operates efficiently and adjusts rapidly to changes. It is important as a Cisco administrator to have an understanding of how to configure EIGRP to prevent common routing problems that hinder network scalability. For example, implementing EIGRP stub routers to limit the EIGRP query range, making EIGRP more scalable with fewer complications. This  more...
Monitoring Using Reports in System Center Essentials 2010 on-line e-learning cbt (computer based)cd rom Monitoring & Using Reports in System Center Essentials 2010 Microsoft System Center Essentials 2010 allows administrators to actively monitor all objects being managed, ensuring they are running correctly. If a failure occurs or a service is not working properly, they can immediately correct the issue by viewing the alerts that are generated by Essentials monitoring features. Essentials  more...
Managing Experienced Managers on-line e-learning cbt (computer based)cd rom ...developed skills manage their teams and subordinates more efficiently, reduce overall employee turnover, and increase the organization's performance. In this course, you'll learn about a range of techniques for investing in your managers to establish their long-term commitment to the organization. In particular, you'll learn how to develop their competencies and skills through coaching.  more...
Configuring Rules Alerts and Junk E-mail Settings in Outlook 2007 on-line e-learning cbt (computer based)cd rom ...soft Outlook 2007 provides you with the tools you need to efficiently manage your e-mail messages. By using predefined or custom rules and alerts, you can organize your messages by moving, deleting, and forwarding them appropriately, and you can even choose to send an automatic reply to incoming e-mail. Outlook 2007 also provides a Junk E-mail Filter to ensure that any spam or unwanted e-mail  more...
Advanced Data Management in Access 2007 on-line e-learning cbt (computer based)cd rom ... You can use Microsoft Access 2007 to manage your data efficiently using advanced techniques. There are many advanced methods that can be used for modifying and enhancing tables, reports, queries, and forms in order to meet your business needs. This course explains and demonstrates retrieving and validating data, using subforms and subreports, as well as applying conditional formatting in  more...
Creating Visio 2007 Diagrams on-line e-learning cbt (computer based)cd rom Creating Visio 2007 Diagrams Microsoft Microsoft Visio 2007 is a powerful diagramming software that enables you to create different types of diagrams and work environments. This course shows how Visio 2007 has predefined templates and stencils that enable you to create diagrams quickly and efficiently; along with the Visio Help features that allow you to tap into the vast knowledge base both  more...
Cisco IUWNE 1 0 Wireless Frame Basics Nonstandard Technologies on-line e-learning cbt (computer based)cd rom ...s key to installing and troubleshooting wireless networks efficiently, and knowing the tools used to support these activities is just as important. This course provides the basics needed to understand which frames can be expected, what their role is, and what their speed will be in order to quickly detect when a portion of a dialog is failing. This course follows the end-to-end journey of the  more...
SQL Server 2008 Data Management on-line e-learning cbt (computer based)cd rom ...d manage these indexes to ensure that they are being used efficiently. Importing and exporting data provides a way for database administrators to move data between tables, databases, and servers. This course demonstrates how to manage table partitions, configure data compression, as well as create and manage indexes in a database. It also shows how to import data using the BULK INSERT and  more...
SQL Server 2008 Database Monitoring and Performance on-line e-learning cbt (computer based)cd rom ...0-432) To keep SQL Server 2008 databases running as efficiently as possible, administrators use a variety of performance tuning and monitoring tools. The SQL Server Profiler enables administrators to use trace files and logs to analyze a database's performance. They can also use the Windows System Monitor to monitor SQL Server 2008 using counters, which monitor specific aspects of the  more...
Gathering Performance Data in SQL Server 2008 on-line e-learning cbt (computer based)cd rom ...70-433) In order to keep SQL Server 2008 running as efficiently as possible, SQL Server 2008 provides a variety of performance tuning and optimization utilities. Among these utilities are the SQL Server Profiler and the Database Engine Tuning Advisor. The SQL Server Profiler allows you to use trace files and logs to analyze your database s performance. The Database Engine Tuning Advisor  more...
Oracle Database 11g Architecture SQL Tuning Optimization on-line e-learning cbt (computer based)cd rom ...database, helps to ensure the Oracle Database server runs efficiently and as expected. This course explores the major architectural components of the Oracle Database server, memory structures, background processes, and physical and logical storage structures. It also examines SQL tuning, identifying the attributes of a SQL statement that can make it perform poorly, SQL tuning tools, and common  more...
Oracle Database 11g Execution Plans and Star Transformations on-line e-learning cbt (computer based)cd rom ... perform for retrieving the data required by a query most efficiently. This course explores gathering, displaying, and interpreting execution plans. It also covers the EXPLAIN PLAN command and the PLAN_TABLE, using AUTOTRACE, dynamic performance views that contain execution plan information, the Automatic Workload Repository (AWR), and SQL monitoring. The star schema is the simplest data  more...
Oracle Database 11g RAC Performance Tuning on-line e-learning cbt (computer based)cd rom ...ne the database system to provide the best performance as efficiently as possible. Although there are specific tuning areas for Oracle Database 11g: RAC, such as instance recovery and interconnect traffic, you will get the best performance by tuning your RAC system the same as you would with a single-instance system. The same tuning tools are available for RAC as would be for a single-instance  more...
Oracle Database 11g R2 Using Change Management Solutions on-line e-learning cbt (computer based)cd rom ...s demands, enabling DBAs to manage change effectively and efficiently. Oracle Database 11g Release 2 offers significant advances in the areas of automatic diagnostics, supportability, and change management. It can be expensive for organizations to evaluate and implement changes to their data center infrastructure, and Oracle addresses this issue with a collection of solutions under the umbrella  more...
Oracle Database 11g R2 Intelligent Infrastructure Enhancements on-line e-learning cbt (computer based)cd rom ...y, which allows the DBA to ensure the database is running efficiently, and by using the Enhanced Resource Manager the DBA has the ability to optimize resource allocation among many different database sessions to prevent excessive overhead. This course identifies how to automatically tune SQL statements using Automatic SQL Tuning, use Automatic Workload Repository baselines to gather performance  more...
Oracle Database 11g R2 Diagnosability Enhancements on-line e-learning cbt (computer based)cd rom ...statements. These features enables the DBA to quickly and efficiently diagnose issues and report problems to Oracle Support, as well as reducing damage and interruptions. This course discusses using Automatic Diagnostic Repository, creating and submitting Incident Packages to Oracle Support, running health checks and viewing the reports. It also demonstrates how to use SQL Repair Advisor and  more...
Succeeding in the American Workplace on-line e-learning cbt (computer based)cd rom Succeeding in the American Workplace Efficiency, achievement, and action are important workplace values in the United States. And being successful in an American workplace can depend on how well you adopt practices that reflect these values. For example, do you actively look for ways to make things better in your organization? Do you know how to conduct meetings efficiently? Are you able to  more...
HR as Business Partner From Cost Center to Strategic Partner on-line e-learning cbt (computer based)cd rom HR as Business Partner: From Cost Center to Strategic Partner Tactics or strategy - which would you invest in? Which creates more value for the organization? Every organization strives to be more effective and efficient in reaching its goals and objectives. In an ideal world, your strategy is well defined and aligned with the goals of the organization. HR has a seat at the executive table,  more...
Preparing for Effective Business Meetings on-line e-learning cbt (computer based)cd rom Preparing for Effective Business Meetings Whatever their format, efficient meetings are those that not only accomplish tasks but progress in a way that makes the best use of participants' time. Because meetings are one of the most expensive modes of communication in today's organizations, it's critical that you optimize the time you spend in them. Running an effective meeting starts with  more...
From Online Training Directory
Wordtracker Tutorial - Sneak past your competition with the right keywords! on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This tutorial will show you how to efficiently and effectively use the Wordtracker keyword search service to identify those keywords and keyword phrases that few websites are indexed for in the search engines. Optimizing your site for these keywords or phrases greatly increases your chance for ranking high in search engine results!  more...
Architecting Web Content (Master Class)-Self Directed on-line e-learning cbt (computer based)study at homecourseware ...s can find exactly what they want, learn quickly, and act efficiently--buying, voting, learning, or entering a conversation with your team. You?ll learn how to structure your website so it is as effective for the user as possible. This course is aimed at non-programmers, but many programmers have found it a useful introduction to the idea of information architecture. It is taught from the  more...
PowerPoint 2000 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to prepare presentations by working with speaker notes and developing audience handouts. In this course, students will  more...
PowerPoint 2000 Expert on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Experienced PowerPoint users will expand on their skills and learn how to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in different ways, such as readying presentations for 35mm slides and the Web. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects,  more...
PowerPoint 2000 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...
PowerPoint 2000 MOUS on-line e-learning cbt (computer based)study at homecoursewareSelf Directed In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, and animation. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual  more...
Efficient Reading: Improving Speed and Comprehension on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...g habits as they presently are. You?ll learn to read more efficiently and thus improve your speed and comprehension through procedures applied for both casual and academic reading. An introduction to reading skills will teach you how to be a flexible and involved reader, limit re-reading, and overcome habitually slow reaction time. Learning how to skim and scan will allow you to go through  more...
Grant Writing Fundamentals for Non-Profit Organizations on-line e-learning cbt (computer based)study at homecoursewareSelf Directed A self-paced & directed class that gives you the tools to effectively prepare grant proposals to seek funding for non-profit organizations. This self-paced class will give you the tools you need to efficiently and effectively prepare grant proposals to seek funding for non-profit organizations. To keep the cost of this course low we do not provide instructor interaction.  more...
Management & Leadership Continuous Quality Improvement (CQI) Training Program on-line e-learning cbt (computer based)study at home This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization.  more...
Productivity Management & Leadership Success Training Program on-line e-learning cbt (computer based)study at homecourseware This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously.  more...
Management & Leadership Decision Support Systems Training Program on-line e-learning cbt (computer based)study at homecourseware This course will teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making.  more...
Success Strategies Training Program for Management & Leadership on-line e-learning cbt (computer based)study at homecourseware This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization.  more...
Making Effective Screenshots: Saving Time, Increasing Impact on-line e-learning cbt (computer based) ...arketing brochures. But how can we take these screenshots efficiently, capturing what users need, modifying the images consistently, storing them for easy access, and placing them on our pages effectively? As a beginning communication professional you learn a lot about important topics such as writing procedures, organizing content, and editing. But what about screenshots? How can you make sure  more...
Adobe CS3 Design: Workflow on-line e-learning cbt (computer based) ...es, fascinating techniques, and find out how to work more efficiently between the Adobe products in Creative Suite 3.This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe CS3 Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn  more...
Adobe Flash CS4 Professional: Essentials on-line e-learning cbt (computer based) ...ring the course you will learn how to create, animate and efficiently mange your rich media content via the brand new CS4 interface. You will understand how to correctly implement features like the new motion tween, motion presets, ActionScript3 event handling and how to professionally set up your site. This self-directed course can be completed within 90 days or sooner depending on time and  more...
Green Driving Techniques ...efficiently to reduce your fuel consumption and lower your environmental impact. Green Driving Techniques We all notice the impact of fuel prices in one way or another, whether it is the cost of our daily commute or work-related driving, or higher prices for food and other consumer products. People are also increasingly concerned about their individual contributions to global warming, and  more...
Management & Leadership Continuous Quality Improvement (CQI) Training Program on-line e-learning cbt (computer based) ...efficiently implement a system of Continuous Quality Improvement (CQI) for your organization. In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient Continuous Quality  more...
Management & Leadership Decision Support Systems Training Program on-line e-learning cbt (computer based) ...efficiently implement a system of management and leadership Decision Support and decision making. In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success. This course provides a proactive method of effective and efficient decision making. The decision making process takes into account decision support data. This  more...
Productivity Management & Leadership Success Training Program on-line e-learning cbt (computer based) ...efficiently Improve Productivity, Organizational Morale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high turnover, and poor productivity/quality. This  more...
QuickBooks Pro 2005 on-line e-learning cbt (computer based) ...ries The QuickBooks Pro 2005 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement reconciliation and more. Learn one-on-one with one of the industry's foremost experts on Intuit products, Matt Harward. Matt has been training and consulting on computer  more...
QuickBooks Pro 2006 on-line e-learning cbt (computer based) ...ries The QuickBooks Pro 2006 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement reconciliation and more. Learn one-on-one with one of the industry`s foremost experts on Intuit products. Course Instructor: Matt Harward. Matt has been training and  more...
Success Strategies Training Program for Management & Leadership on-line e-learning cbt (computer based) ...efficiently implement a system of Management & Leadership Success Strategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient success coaching  more...
Architecting Web Content (Master Class) on-line e-learning cbt (computer based) ...s can find exactly what they want, learn quickly, and act efficiently--buying, voting, learning, or entering a conversation with your team. You?ll learn how to structure your website so it is as effective for the user as possible. This course is aimed at non-programmers, but many programmers have found it a useful introduction to the idea of information architecture. It is taught from the  more...
Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ... summaries. Using reference materials and other resources efficiently. Editing and proofreading techniques. Understanding professional issues in medical transcription. Grammar and punctuation review. The professional healthcare team includes physicians, nurses, therapists, technicians, dietitians, and other healthcare support staff. A vital member of this team is the Medical Transcriptionist  more...
Mastering Intuit QuickBooks Pro 2009 ...accounting concepts that will allow you to use QuickBooks efficiently and accurately to manage financial information. From creating a company file to tracking products, vendors, customers, assets and liabilities, along with building customized reports, this course allows you to master QuickBooks software so you can master your business.This self-directed course can be completed within 90 days  more...
From 123-CBT Computer Based Training
Microsoft Office 2000 - Intermediate Excel on-line e-learning cbt (computer based) To equip students with the knowledge and skills required to accomplish common Excel 2000 tasks efficiently, and to prepare students for certification as Proficient Users of Excel 2000  more...
Analyzing Cash Flow Statements on-line e-learning cbt (computer based) Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement  more...
Interviewing Effectively on-line e-learning cbt (computer based) ...t to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview time efficiently. You have to be confident about the methods that are used by whoever conducts interviews in your organization. This course will show you how to create methods that are reliable, and will explain the questioning and rapport-building  more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) ...ive companies are challenged to deliver higher value more efficiently than ever before. This dynamic automotive environment is also characterized by increasingly sophisticated consumers and redefined supplier relationships. Although regions such as South and Central Asia, South America, and Eastern Europe present enormous opportunities for the automotive industry, it is very true that North  more...
Working with Temporary Agencies on-line e-learning cbt (computer based) ...reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies will help you hold down costs, hire qualified temporary workers and  more...
Models for Managing Technical Professionals on-line e-learning cbt (computer based) Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of  more...
PageMaker 6 5 Advanced on-line e-learning cbt (computer based) Adobe PageMaker was one of the first page layout applications, and is still heavily used in many corporate production environments, as well as some studios and magazines. If you are looking for employment within corporate desktop publishing departments, learning PageMaker is a must. In Virtual Training Company's PageMaker 6.5 Advanced tutorial, author Diane Presler begins by making you comfortable  more...
Call Center Telephone Sales on-line e-learning cbt (computer based) How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time  more...
Professional Skills for Customer Service Agents on-line e-learning cbt (computer based) As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering  more...
Visual InterDev 6 0 Accessing Remote Data on-line e-learning cbt (computer based)cd rom ...bject of the Errors collection. Identify the methods to efficiently manage the size of a Recordset. Identify the benefits of using business objects for database updates. Unit 2: Creating Data Services Duration: 1 - 2 Hour(s) Retrieve data from a database by using Microsoft ISQL_w of Microsoft SQL Server 6.5. Add a record to a database table by using Microsoft ISQL_w of  more...
Oracle Database 10g Administration Workshop I Part 4 on-line e-learning cbt (computer based)cd rom ...do management tasks that a DBA should perform to use Undo efficiently. Match database failures with their possible causes. Identify features of instance recovery. Identify key concepts of tuning instance recovery. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study  more...
Oracle Report Builder Report Fundamentals on-line e-learning cbt (computer based)cd rom ...r graphical representations. Identify the guidelines for efficiently designing a report. Identify the methods of invoking a report. Identify the method to cancel report execution. Identify the destination options for viewing the report output. Label the options available in the Previewer. Split the Previewer window to view large pages. Unit 2: Building a Standard Tabular Report  more...
Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention on-line e-learning cbt (computer based)cd rom ... Course Contents Unit 1: Using Oracle Data Blocks Efficiently Duration: 1 Hour(s) Match components of database storageunits to their definition. Query the dba_tables to display segments with less than 10% free blocks. Manually allocate an extent. Choose the advantages of incorporating large extents into database design. Identify characteristics of Oracle data block  more...
Oracle Reports R6 Report Fundamentals on-line e-learning cbt (computer based)cd rom ...r graphical representations. Identify the guidelines for efficiently designing a report. Run a report. Locate the destination options for viewing the report output. Label the options available in the Previewer. View large pages in the Previewer window by splitting a page horizontally or vertically. Unit 2: Building a Standard Tabular Report Duration: 1.5 - 2 Hour(s) Identify the  more...
Visual InterDev 6 0 Accessing Remote Data on-line e-learning cbt (computer based)cd rom ...bject of the Errors collection. Identify the methods to efficiently manage the size of a Recordset. Identify the benefits of using business objects for database updates. Unit 2: Creating Data Services Duration: 1 - 2 Hour(s) Retrieve data from a database by using Microsoft ISQL_w of Microsoft SQL Server 6.5. Add a record to a database table by using Microsoft ISQL_w of  more...
Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention on-line e-learning cbt (computer based)cd rom ...s) Course Contents Unit 1: Using Oracle Data Blocks Efficiently Duration: 1.5 - 2 Hour(s) Match the component of database storage with its definition. Avoid dynamic allocation of extents by using the ALTER TABLE command. Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. Select the advantages of incorporating large extents into the database  more...
Time Management Developing a Plan on-line e-learning cbt (computer based)cd rom ...tly spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time on a daily basis. Students also learn how to price their time, how to conduct a time audit, and how  more...
Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention on-line e-learning cbt (computer based)cd rom ...urs 64333 Objectives Unit 1: Using Oracle Data Blocks Efficiently 1.5 - 2 hours o Match the component of database storage with its definition. o Avoid dynamic allocation of extents by using the ALTER TABLE command. o Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. o Select the advantages of incorporating large extents into the database design. o  more...
Coaching Applying the Coaching Process on-line e-learning cbt (computer based)cd rom ...d and Nancy are performing their job tasks as quickly and efficiently as possible. It is your responsibility as Engineering Manager to explain the overall goals of the organization, help Ronald and Nancy set goals, and motivate them to become successful members of Icon. Unit 3: Evaluate Performance (0.5 - 1 hour) Identify the four areas of performance you must  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 on-line e-learning cbt (computer based)cd rom ...ovided with Visual Basic 6.0 to develop applications more efficiently. Create different kinds of components and applications for the Internet. C ontent Emphasis Skills-Based A udience This course is designed for programmers who need to create basic applications with Microsoft Visual Basic 6.0. Participants should have completed the first four courses in this series. T otal  more...
Frontline Leadership Knowledge in the Workplace on-line e-learning cbt (computer based)cd rom ...s teams enough information about the packages so they can efficiently promote the software systems to their clients. Unit 2: Encouraging Knowledge Exchange (0.5 - 1 hour) Identify ways for encouraging employees to exchange knowledge. Follow the process for leading employees through obstacles. Simulation Overview:  more...
Operations Management Operations Management Tools on-line e-learning cbt (computer based)cd rom ...et with Deb Farrell and Nathan Iverson, to discuss how to efficiently rearrange employee work schedules to accommodate an expansion of business hours in Icon a a s Technical Support department. In the second part of this simulation, you will have a second meeting with Deb and Nathan to solve some of the logistical problems created by the expansion of business hours in Icon a a s Technical  more...
ISO 9001 2000 Implementing Standards on-line e-learning cbt (computer based)cd rom ...rom experiencing a quality management system operate most efficiently. Learn To Identify requirements of Clause 4.2: Documentation Requirements. Identify requirements of Clause 5.1: Management Commitment and Clause 5.2 Customer Focus. Identify requirements of Clause 6.2: Human Resources.  more...
ISO 9001 2000 - Implementing Standards on-line e-learning cbt (computer based) "ISO 9001: 2000: Implementating Standards": This course examines the principal ISO Clauses, highlighting new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently.  more...
From Certified Foreclosure Agent Program
Jump Start a Booming REO Business 230 on-line e-learning cbt (computer based)courseware ...ders attempt to balance their books and move inventory as efficiently as possible. As a result, REO agents who have forged solid relationships with lenders are reaping the rewards with a seemingly endless supply of transactions. However, the process of listing and selling REO properties is complicated, requiring specialized agents to pay close attention to detail to ensure that tasks are  more...
From 6P International, LLC
Health Care Fire Safety on-line e-learning cbt (computer based) Every year, fire kills more people than any other natural disaster in United States. According to OSHA statistics, in the year 1995, 200 people were killed at workplace from fires and explosions, more than 5, 000 were injured, and businesses faced the loss of around 2. 3 billion dollars. Fires create havoc among workers and demolish thousands of businesses every year. Fires lead to injuries,  more...
From Corexcel
Leading and Managing Change on-line e-learning cbt (computer based)study at homeself directed ...me pushback. Once you have these skills in place, you can efficiently lead change at different levels of an organization. We all face change, with the proper tools a leader can deal with change, lead his or her people through it and come out on top! This course will help you learn and enact these techniques. Target Audience: This course is designed for adult learners and/ or managers.  more...
Leading Teams on-line e-learning cbt (computer based)study at homeself directed The Leading Teams online course addresses important aspects of leadership when it comes to teams. Question such as; What is important? What are the requirements of an effectively led team? are answered in this course. The book "Leadership: How to lead, How to live." by D. Quinn Mills is the source for the majority of the information contained within the course. Additional topics covered in this  more...
Time Management on-line e-learning cbt (computer based)study at homeself directed In the online course, Time Management, you will learn how to manage one of the most precious resources a manager has, his or her time! By employing time management and scheduling techniques, managers can become more effective. Skills such as delegating, outsourcing key tasks, and employing technology can increase productivity and allow a manager to dedicate his or her time where it will be best  more...
An Overview of Marketing on-line e-learning cbt (computer based)study at homeself directed The online course An Overview of Marketing, provides and introduction to marketing and marketing planning. Also covered in the course are topics such as; the strategic importance of marketing, the marketing mix (four Ps), and customer values and satisfaction. Marketing is essential to any business and must be done efficiently. This course is a must for anyone who wants to learn the basics of  more...
From Serebra Learning Corporation
Planning Your Field Sales Approach on-line e-learning cbt (computer based) ...effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and meeting objectives and developing appropriate openings for face-to-face selling situations. Included in the  more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) ...ive companies are challenged to deliver higher value more efficiently than ever before. This dynamic automotive environment is also characterized by increasingly sophisticated consumers and redefined supplier relationships. Although regions such as South and Central Asia, South America, and Eastern Europe present enormous opportunities for the automotive industry, it is very true that North  more...
Professional Skills for Customer Service Agents on-line e-learning cbt (computer based) As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering  more...
Cross-selling in a Customer Service Call on-line e-learning cbt (computer based) If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing  more...
Call Center Telephone Sales on-line e-learning cbt (computer based) How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time  more...
Managing the Quality of the Customer Support Service Center on-line e-learning cbt (computer based) ...any. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course introduces the concepts  more...
The Customer Support Specialist CSS on-line e-learning cbt (computer based) ...y existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSS and the environment in which he performs  more...
Communications Planning and Information Distribution on-line e-learning cbt (computer based) ...o ensure that needed information is gathered and produced efficiently. Finally, project managers are responsible for distributing information to all stakeholders--internal and external--concerning all project management Knowledge Areas. In this course, learners will be given an overview of project Communications Planning and Information Distribution. They'll be introduced to best practices  more...
Performance Reporting and Stakeholder Management on-line e-learning cbt (computer based) ...o ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing information to all stakeholders--internal and external--concerning all project management knowledge areas. In this course, learners will be given an overview of performance reporting and managing stakeholders. They'll be introduced to best practices outlined in "A  more...
Moving Past Conflict Handle Conflict Rationally on-line e-learning cbt (computer based) Moving Past Conflict: Handle Conflict Rationally, is the first of eleven courses in this curriculum. After the completion of this course you will be able to recognize the importance of conflict and of aiming for a win-win deal, recognize barriers to rational win-win negotiations, classify reactions to conflict and assess techniques for overcoming roadblocks to rational negotiation. The Negotiation  more...
Moving Past Conflict Negotiate for Resolution on-line e-learning cbt (computer based) Moving Past Conflict: Negotiate for Resolution, is the second of eleven courses in this curriculum. After the completion of this course you will be able to recognize the importance and nature of negotiation, sequence the stages in the negotiation game and identify the rules for negotiating with a variety of players. The Negotiation Strategies curriculum helps today's busy professional identify and  more...
Preparing to Negotiate Know Your Game Position on-line e-learning cbt (computer based) Preparing to Negotiate: Know Your Game Position, is the third of eleven courses in this curriculum. After the completion of this course you will be able to identify the stages in clarifying goals, identify the importance of flexibility and underlying interests, assess your position by posing questions and perform a step-by-step analysis of your position. The Negotiation Strategies curriculum helps  more...
Preparing to Negotiate Know the Opposing Position on-line e-learning cbt (computer based) Preparing to Negotiate: Know the Opposing Position, is the fourth of eleven courses in this curriculum. After the completion of this course you will be able to assess your opponents before a negotiation and identify what to research to achieve a desired outcome from a negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving  more...
Preparing to Negotiate Size Up the Playing Field on-line e-learning cbt (computer based) Preparing to Negotiate: Size Up the Playing Field, is the fifth of eleven courses in this curriculum. After the completion of this course you will be able to list situational power factors that can be used to influence a negotiation, identify tactics to control situational power factors, recognize that location and agenda are strong situational power factors and identify relationship factors that  more...
Selecting Your Strategy Choose Your Game Plan on-line e-learning cbt (computer based) Selecting Your Strategy: Choose Your Game Plan, is the sixth of eleven courses in this curriculum. After the completion of this course you will be able to determine if you are ready to choose a negotiation game, choose a game by comparing the importance of the desired outcome with the importance of the relationship and assess advanced selection criteria to select a negotiation game. The  more...
Selecting Your Strategy Compete to Win on-line e-learning cbt (computer based) Selecting Your Strategy: Compete to Win, is the seventh of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the competitive game, identify your preparatory steps for a competitive negotiation, identify the guidelines for controlling concessions and commitments and select competitive tactics to improve the  more...
Selecting Your Strategy Collaborate for Solutions on-line e-learning cbt (computer based) Selecting Your Strategy: Collaborate for Solutions, is the eighth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages of the collaborative game, identify the keys and obstacles to a good collaborative negotiation, identify the four major steps in carrying out a collaborative negotiation and identify tactics to help a collaborative  more...
Selecting Your Strategy Compromise to Move Forward on-line e-learning cbt (computer based) Selecting Your Strategy: Compromise to Move Forward, is the ninth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the compromise game, identify compromise tactics to achieve a satisfactory outcome, avoid compromise traps and pitfalls that can lead to an unsatisfactory outcome and recognize how to  more...
Selecting Your Strategy Choosing Not to Negotiate on-line e-learning cbt (computer based) Selecting Your Strategy: Choosing Not to Negotiate, is the tenth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the accommodating game, identify the advantages and disadvantages of the avoiding game and identify avoiding game tactics. The Negotiation Strategies curriculum helps today's busy professional  more...
Selecting Your Strategy Legal and Ethical Concerns on-line e-learning cbt (computer based) Selecting Your Strategy: Legal and Ethical Concerns, is the last of eleven courses in this curriculum. After the completion of this course you will be able to identify legal constraints to consider while negotiating, recognize how ethical standards vary between individuals and analyze unethical tactics to defuse improper behavior. The Negotiation Strategies curriculum helps today's busy  more...
Models for Managing Technical Professionals on-line e-learning cbt (computer based) Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of  more...
Effective Interviewing on-line e-learning cbt (computer based) ...t to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview time efficiently. You have to be confident about the methods that are used by whoever conducts interviews in your organization. This course will show you how to create methods that are reliable, and will explain the questioning and rapport-building  more...
Using Effective Business Communication on-line e-learning cbt (computer based) Someone walks into your office and tells you that the ten important packages you couriered have safely arrived in Albany, New York. Unfortunately, they were supposed to go to Albany, Georgia. This is an announcement no one wants to hear. This course is designed to help you use effective business communication as an effective administrative support professional. Learn about etiquette in the  more...
Administrative Functions on-line e-learning cbt (computer based) ...e support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you succeed at your job. It will show you how to manage records, make business travel arrangements, and organize conferences and meetings. It will also introduce you to the automated office environment. Your career as an administrative support  more...
Analyzing Cash Flow Statements on-line e-learning cbt (computer based) ... areas: (1) ability to meet short-term obligations and to efficiently generate revenue, (2) ability to generate future revenues and meet long-term obligations, (3) ability to provide financial rewards and attract and retain financing, and (4) ability to generate positive market expectations. Individuals who require knowledge of the basics of accounting, who are starting a business or interested  more...
Win2000 Netwk Infra Design Designing a WINS Dfs Strategy on-line e-learning cbt (computer based) This course covers the role of WINS in name resolution, with special reference to a legacy network, and describes the WINS client interaction and query forwarding. You will also learn about the use of WINS proxy for integrating WINS enabled client with non-WINS clients in a routed environment. The course also describes how to ensure the availability of WINS servers, secure data transfer, and  more...
IP Mobility on-line e-learning cbt (computer based) To differentiate between macromobility and micromobility protocols and between various micromobility protocols such as HAWAII and cellular IP Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students investigating or researching wireless communications and related technologies  more...
QuickBooks Pro 2002 - I on-line e-learning cbt (computer based) The QuickBooks Pro 2002 - I course is the first course of the QuickBooks Pro 2002 curriculum. This course familiarizes users with the features and interface of QuickBooks Pro 2002. It also teaches users how to set up a company file and provide access to it to multiple users. This course also details the process involved in creating accounts and lists and then adding detailed transactions to them.  more...
Microsoft Office 2000 - Intermediate Excel on-line e-learning cbt (computer based) To equip students with the knowledge and skills required to accomplish common Excel 2000 tasks efficiently, and to prepare students for certification as Proficient Users of Excel 2000 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel  more...
Getting Started w Word 2003 on-line e-learning cbt (computer based) The Getting Started with Word 2003 WBT is the first course in the Word 2003 curriculum. This course introduces the features and functionality of Word 2003. It acquaints users with the Word 2003 interface and introduces simple concepts, such as creating, editing, and saving a file. Additionally, this course enables a user to navigate Word documents, use different views, customize the display, and  more...
Getting Started with Access 2003 on-line e-learning cbt (computer based) The Getting Started with Access 2003 course is the first course in the Microsoft Access 2003 curriculum. The course familiarizes users with basic database concepts and the features in Access. It describes the concepts and processes involved in creation and design of databases and tables in Access 2003. In addition, this course guides users to efficiently relate, manage, and customize database  more...
KAZ (Keyboard AZ) Typing Tutor on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd KAZ (short for Keyboarding A-Z) was created by a UK team of typing teachers and computer experts to make it possible for anyone to learn to touch type the A-Z keys in an average of just 90 minutes. Learning times vary as the course is designed to allow learners to work at their own pace. The KAZ accelerated touch-typing learning method is based on 11 words in just 5 phrases. The KAZ approach to  more...
ISO 9001 2000 Implementing Standards on-line e-learning cbt (computer based) In ISO 9001:2000 Implementing Standards you learn about the principal ISO Clauses, new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Members of Corporate  more...
Microsoft Word 2002 Training on-line e-learning cbt (computer based) Word 2002 Training will provide the learner with the core skills necessary to efficiently use Microsoft Word 2002, Microsoft's word processing program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Word 2002.  more...
Microsoft Windows XP Training on-line e-learning cbt (computer based) Windows XP Training is designed to provide end-user training for Windows XP, the Microsoft desktop operating system designed both for enterprise networks and the home user. The user will learn the fundamental skills and advanced techniques for using this powerful new operating system. NOTE: If this course does not run. Users will have to uninstall Shockwave 8.5.1 and install Shockwave Player  more...
Microsoft Excel 2002 Training on-line e-learning cbt (computer based) Excel 2002 Core Training will provide the learner with the core skills necessary to efficiently use Excel 2002, Microsoft's popular spreadsheet program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Excel 2002  more...
Microsoft Outlook 2002 Training on-line e-learning cbt (computer based) Outlook 2002 Training will provide the learner with the core skills necessary to efficiently use Outlook 2002, Microsoft's personal information management and communication program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Outlook 2002.  more...
Microsoft PowerPoint 2002 Training on-line e-learning cbt (computer based) PowerPoint 2002 Training provides the learner with the skills necessary to efficiently use the PowerPoint 2002 application, Microsoft's popular presentation program. It is also provides learners with excellent training for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use, or are beginning to use, Microsoft PowerPoint 2002.  more...
Getting Started with Access 2002 on-line e-learning cbt (computer based) The Getting Started with Access 2002 WBT is the first course of the Office XP: Access 2002 curriculum, which familiarizes users with basic database concepts and the features of Access. This course describes the concepts and processes involved in creation and design of databases and tables in Access 2002. Additionally, this course guides users on efficiently relating, managing, and customizing  more...
Getting Started with Outlook 2002 on-line e-learning cbt (computer based) The Getting Started with Outlook 2002 WBT is the first course in the Office XP: Outlook 2002 curriculum. This course introduces the Outlook 2002 environment and describes its various features. It also provides students hands on training of the concepts and processes involved in managing e-mails, contacts, and other information, using Outlook. Additionally, this course guides students to  more...
Advanced Features of PowerPoint 2002 on-line e-learning cbt (computer based) The Advanced Features of PowerPoint 2002 WBT is the second course of the Office XP: PowerPoint 2002 curriculum. It familiarizes users with the advanced features of PowerPoint that can be used to enhance their presentations. These features include inserting objects, such as charts and animations. Additionally, this course guides users to efficiently share their presentations with a workgroup and  more...
Time Management: Developing a Plan on-line e-learning cbt (computer based) ...ntly spend time offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time how to identify goals and set priorities and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time on a daily basis. Students also learn how to price their time how to conduct a time audit and how to  more...
Adding Functionality to Web Pages using Dreamweaver 3.0 on-line e-learning cbt (computer based) ... visitors can locate the relevant information quickly and efficiently. While working with web pages you might need to organize the information in the form of hyperlinked navigation menus. Navigation menus provide hyperlinked text or graphics as navigation options which enable users to select a topic or an area and find relevant information quickly. It is therefore important that the key  more...
Operating Systems on-line e-learning cbt (computer based) The Operating Systems WBT is meant for PC hardware service technicians who want to acquire basic knowledge of installing and managing an operating system. This course describes different features of the Windows operating systems and provides users with an overview of different types of Windows files and utilities. It discusses the steps involved in upgrading Windows operating systems and  more...
Getting the Most out of the Internet on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The course will focus on teaching users (individuals and companies) how to use the Internet effectively and efficiently. This includes a high level treatment of the Internet terminology and technology; a client-side look at using the Internet as a resource; a server-side look at using the Internet as a business tool; emerging technologies and strategies for the future.  more...
Microsoft Access 2000 Training on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course will provide the learner with the skills necessary to efficiently use MS Access 2000. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) exam.  more...
Microsoft PowerPoint 2000 Training on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd PowerPoint 2000 Training will provide the learner with the core skills necessary to efficiently use the PowerPoint 2000 application, Microsoft's popular presentation program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam.  more...
Microsoft Word 97 Training on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Word 97 Training will provide the learner with the skills necessary to efficiently use Word 97, Microsoft Office User Specialist (MOUS) certification exam.  more...
Microsoft Access 97 Training on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Access 97 Training will provide the learner with the fundamental concepts and basic skills necessary to efficiently use the Access 97 application, Microsoft's powerful database program.  more...
From Management Development Associates (NA) Inc.
Financial analysis Module 3 - Funding the business on-line e-learning cbt (computer based)study at homeself directedworkshop / seminarcomputer lab ...nding options for an organization looking to both operate efficiently and grow. The cash flow statement, and different components that make up this statement, will be explained thoroughly to help you assess the financial situation of the organization. By using examples drawn from a technology and retail company, you will understand how different ratios can be used to properly assess the  more...
Financial analysis Module 2 - Analyzing the balance sheet on-line e-learning cbt (computer based)study at homeself directedworkshop / seminarcomputer lab ...hensive analysis using efficiency ratios to determine how efficiently a company is generating revenue. Exercises are provided to help apply proper benchmarking techniques and determine how a company is performing compared to its 5-year history and the industry as a whole. By the end of this course, you will be able to examine the overall financial condition and performance of a company more  more...
From Technology Ed
Algae Biofuel Online Course Certificate on-line e-learning cbt (computer based) ...s to transform carbon dioxide and sunlight into energy so efficiently that they can double their weight several times a day. Algae Biofuel is a course that provides an overview of algal production technology and the main processes, such as thermochemical, chemical and biochemical conversion of microalgae becoming energy, that results in the production of bio-oil, biodiesel, and ethanol,  more...
From Sessions College for Professional Design
Advanced Flash Multimedia Projects Course on-line e-learning cbt (computer based)study at homeself directed ...nefits and drawbacks of each method of video delivery. Efficiently manage the coding workflow and multimedia production process. Apply techniques for enhancing the glamour of a portrait photo, with special attention to lighting, skin, lips, and eyes. Develop well-written and organized code, and effectively test and troubleshoot each final product. Outline: LESSON 1 Thinking in  more...
Advertising Design Course on-line e-learning cbt (computer based)study at homeself directed ... and Q and A. Agency designers learn some tips on working efficiently with copywriters and the lesson wraps up with some concepts for text layout. In the exercise, you'll write the copy and lay out the typography for two outdoor ads for a resort. LESSON 5 Perception and Brand Communication Branding, the art of creating a widespread positive recognition for a company's products and  more...
Digital Photography with Lightroom on-line e-learning cbt (computer based) Learn how to manage, develop, print, and present your shots more efficiently with Adobe Photoshop Lightroom. You'll learn how to collect and catalog your images with ease, use basic and advanced development and retouching tools to create stellar shots, and present your work in slideshows, on the Web, and in print. And all this is non-destructive to your files, leaving your original shots safe and  more...
graphic design I on-line e-learning cbt (computer based)study at homeself directed ...in the three major graphic software tools available today efficiently: Photoshop, Illustrator and Quark XPress (optional). You will learn how the different softwares INTERACT with one another and how to apply them to real graphic design projects and traditional offset printing. According to the US Bureau of Labor Statistics, commercial arts such as graphic design are among the fastest  more...
From Escape Studios Ltd
Polygonal Modelling and Skinning with Maya on-line e-learning cbt (computer based)self directed ...ic and non organic models you will learn how to work more efficiently. Module Breakdown Efficient Modelling Organic Modelling Hard Surface Polygonal Modelling Part 1 Hard Surface Polygonal Modelling Part 2 Non Organic UV Mapping Organic UV Mapping Skinning See PDF in related resources section for a full course breakdown. Is this training right for me? You should  more...
Animation with Maya on-line e-learning cbt (computer based)self directed ...and will end the course knowing how to animate freely and efficiently. You will also cover essential topics such as rigging, so you are competent when moving and animating models. Every skill learned will culminate in one final tutorial where you will be asked to rig a lamp, light & animate a scene and finally render your animation. Module Breakdown The Graph Editor and Key Framing  more...
From Tendering for Contracts Training Ltd
Tendering and Public Sector Contract Management ...ely market products and services to the public sector and efficiently manage public sector contract projects. Because procurement is not the same purchasing, we provide the learner with continuous information updates, news and other relevant information that will assist a successful relationship. Learners receive an (ITOL), Institute of Training and Occupational Learning externally  more...
From Training for Entrepreneurs. com
GO SAMMY Strategy System Program ... The comprehensive GO SAMMY Program teaches you how to efficiently create and effectively implement your own custom-tailored Strategic Action Plan for your specific business. In addition, you will develop a keen understanding of how to more proactively manage your business to optimize your growth opportunities. As a Select Plus Member, once you pay the program's tuition fee, you will  more...
GO SAMMY Planning ... The comprehensive GO SAMMY Program teaches you how to efficiently create and effectively implement your own custom-tailored Strategic Action Plan for your specific business. In addition, you will develop a keen understanding of how to more proactively manage your business to optimize your growth opportunities. As a Select Plus Member, once you pay the program's tuition fee, you will  more...
From Simply Wholistic
Reiki package Usui Reiki level 1 2 Reiki Master on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar ... bodies? We seem to think that they will continue to work efficiently and effectively each day without even once giving them a second thought, as though there is an endless supply and the next breath will be there without question. What measures do we take to provide our own bodies with the right conditions to enable them to heal themselves? Dona ™t put your health on the bottom of your to  more...
Learn Reiki TODAY and change your Life on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar ... bodies? We seem to think that they will continue to work efficiently and effectively each day without even once giving them a second thought, as though there is an endless supply and the next breath will be there without question. What measures do we take to provide our own bodies with the right conditions to enable them to heal themselves? Dona ™t put your health on the bottom of your to  more...
From DPM International
Project Management Crash course-ONLINE This course is also a perfect refresher for the fundamental project management methods, tools and techniques so you initiate and close your projects effectively and efficiently the first time! Who should attend? Program Managers Project Leaders Project Team Leaders Individuals interested in learning the about project management or to fill their project management gap  more...
From TalktoCanada.com
Business Level Courses (Offering Beginner, Intermediate and Advanced courses) on-line e-learning cbt (computer based) Learn business English that will help you communicate effectively and efficiently with potential clients, employers, employees and colleagues.  more...
From eCPD.
Time Management on-line e-learning cbt (computer based)self directed Unfortunately, many people feel as if they are constantly working while coming to the realization that they actually accomplish very little. Often times, this struggle is the product of not effectively managing tasks in the limited amount of time available. This course will give you valuable information about common barriers to effectively managing your time at work, along with concrete techniques  more...
From VAClassroom
Social Marketing Specialist Training Certification Program on-line e-learning cbt (computer based)study at homegroup study and discussionself directede-book One of the best Social Media Training Programs on the web is VAClassroom's, Social Media Marketing Specialist Certification. This comprehensive course is absolutely jam-packed with expertise, strategies, best practices, tips and techniques for efficiently and effectively creating great results for your businesses using such Social Media tools as Facebook, LinkedIn, Twitter, YouTube, Hubpages and  more...
From PDHengineer. com-Decatur Professional Development, LLC
Water and Wastewater Design in Buildings on-line e-learning cbt (computer based) ...e performance of equipment and fixtures. Using water more efficiently is a green strategy for several reasons: it reduces pressure on sometimes-limited water resources, reduces the amount of energy and chemicals used for water and wastewater treatment, and, to the extent that the use of hot water is reduced, increases energy savings-with associated environmental benefits. In this course the  more...
Geotechnical Aspects of Pavement - Part 1 on-line e-learning cbt (computer based) ...requires a rigid subgrade in order to function safely and efficiently. The structural system would fail if either section of the structural element is deficient. This course will present to the engineer the geotechnical aspects of pavement design. Details on geotechnical exploration and characterization of base and subbase materials will be studied. This course is Part I of a two-part  more...
Geotechnical Aspects of Pavement - Part 2 on-line e-learning cbt (computer based) ...requires a rigid subgrade in order to function safely and efficiently. The structural system would fail if either section of the structural element is deficient. This course will present to the engineer the geotechnical aspects of pavement design. Details on geotechnical exploration and characterization of base and subbase materials will be studied. This course is part II of a two part  more...
Vehicle Detectors on-line e-learning cbt (computer based) ...esired operations to move traffic through an intersection efficiently. Participants will also better understand the design standards and requirements of different States and/or local governing agencies having jurisdiction. The student must take a multiple-choice quiz consisting of twenty-five (25) questions at the end of the course to obtain PDH credits. State Board Acceptance This  more...
Finding the Root Cause Statistical Solutions for Problems in Engineering Systems on-line e-learning cbt (computer based) ...o solve problems in engineering systems more reliably and efficiently State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states that pre-approve course providers. In all other states that mandate  more...
Energy Conservation on-line e-learning cbt (computer based) ...ystems. Other topics include how to use lighting products efficiently and ways to save energy with miscellaneous home and office equipment. The student must take a multiple-choice quiz consisting of forty (40) questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained This course teaches the following specific knowledge and skills: How to calculate  more...
HVAC - Hydronic Systems on-line e-learning cbt (computer based) ...ween floors - or anywhere you need the heat - quietly and efficiently. A forced air system requires a lot of duct space, about an 8" by 14" duct, to move that much air with that many Btu? s into a room. It is important to design and lay out the hydronic system components professionally, so that the system operates economically, with minimum energy and with proper distribution. If  more...
HVAC - Ventilation Exhaust Systems on-line e-learning cbt (computer based) ...k properly in order for the systems to operate safely and efficiently. Therefore, ventilation system design must be considered as an essential part of the planning and development of a new facility. Failure to provide effective ventilation systems in the design stage can create costly obstacles to safe and efficient operation, which ultimately presents a threat to personnel safety and health.  more...
Cooling Towers on-line e-learning cbt (computer based) ...f these machines and processes are to continue to operate efficiently. Water cooling is the most efficient method of dissipating heat. A cooling tower is a device used in industry to cool hot water (by partial evaporation) before reusing it as a coolant. Water directly contacts surrounding air and a very small part (1-2 ) evaporates. This evaporation increases the air temperature and  more...
From The Virtual Training Company
ACT by Sage 2006 on-line e-learning cbt (computer based) VTC author, Bill Ferguson, has used and taught others to use, contact management software for more than 10 years. This tutorial provides detailed information needed to make the most out of ACT! by Sage 2006. Ferguson demonstrates how contact management software can efficiently and effectively increase user productivity. Learn to track contacts, follow leads, create reports, write letters and  more...
Discreet 3ds max 5 on-line e-learning cbt (computer based) Discreet 3ds max 5 is an extremely powerful, rich and versatile 3d modeling and animation program. In this tutorial, users will learn the fundamentals of 3ds max 5, including: modeling, animation, lighting, camera work and more. The purpose of this tutorial is to show users the basic functions of 3ds max 5 and how to apply them to 3d modeling and animation projects. By mastering the fundamental  more...
Adobe Photoshop CS on-line e-learning cbt (computer based) ...efficiently than ever before with this powerful upgrade from Photoshop 7.0. Adobe Photoshop CS is the industry standard for image editing. It is widely used for web design, pre-press production, fine art, and digital photography. Andrew Hathaway, veteran VTC Author and Adobe Certified Expert, trains from the basics, with the assumption that user has not worked with Photoshop before. He explains  more...
Macromedia Director MX 2004 on-line e-learning cbt (computer based) ...r, Brian Maxx, details how users can work effectively and efficiently within Director MX 2004. He demonstrates how users can integrate Director MX 2004 with other image editing applications, such as Flash MX 2004 and Fireworks MX 2004. Project planning, brainstorming, and integration are covered in great detail as he guides users from start to finish on a complete project. Work files are  more...
Microsoft Project 2003 on-line e-learning cbt (computer based) ...o track project resources, time, and cost, schedule tasks efficiently, exchange project information, and communicate with resources while maintaining control over a project. VTC author, Brian Culp, teaches users Microsoft Project 2003 , an invaluable project management tool that allows product managers to take control. Learn how to start projects, create and edit tasks, assign resources to  more...
From Skillspride Online Training
Informix SQL Advanced on-line e-learning cbt (computer based) This course will provide the reader with the knowledge to control database security and integrity, perform advanced database queries, optimise query efficiently and control the database within the UNIX environment  more...
Borland Paradox 7.0 Advanced on-line e-learning cbt (computer based) The course is designed to introduce existing Paradox for Windows 95 users to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of Paradox by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically; to promote good design and  more...
Corel Paradox 8.0 Advanced on-line e-learning cbt (computer based) The course is designed to introduce existing Paradox 8.0 users to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of Paradox by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically; to promote good design and development  more...
Microsoft Visual FoxPro 5.0 Programming on-line e-learning cbt (computer based) The course is designed to introduce existing FoxPro 5.0 users to some of the more advanced features and facilities of this software accessed through the programming language; to encourage confidence, control and creative use of FoxPro by taking a structured look at some of the more advanced functions; to help users plan and develop their applications systematically, efficiently and economically;  more...
Microsoft SQL Server 7.0 Programming Part 1 on-line e-learning cbt (computer based) This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software. To encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions. To help developers plan their applications systematically, efficiently and economically and to promote good design and development  more...
Microsoft SQL Server 7.0 Programming Part 2 on-line e-learning cbt (computer based) This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software. To encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions. To help developers plan their applications systematically, efficiently and economically and to promote good design and development  more...
Microsoft SQL Server 6.5 Programming on-line e-learning cbt (computer based) This intensive course is designed to introduce new MS SQL developers to some of the more advanced features and facilities of this software; to encourage confidence, control and creative use of MS SQL by taking a structured look at some of the more advanced functions to help developers plan their applications systematically, efficiently and economically; to promote good design and development  more...
Microsoft DOS 6.2x Advanced User on-line e-learning cbt (computer based) The course aims to provide existing MS-DOS users with the skills and knowledge to manage their PCs resources, files and data more efficiently and effectively through the use of the rich command set now available in this industry leading operating system.  more...
Microsoft Access 97 Visual Basic for Applications on-line e-learning cbt (computer based) This intensive course is designed to introduce new MS Access 97 programmers to features and facilities of the VBA programming language; to encourage confidence, control and creative use of MS Access by taking a structured look at MS Access VBA; to help developers plan their applications systematically, efficiently and economically; to promote good design and development techniques.  more...
Microsoft Outlook XP 2002 Level 1; Introduction on-line e-learning cbt (computer based) Microsoft Outlook is a powerful personal information management program, to efficiently communicate, schedule appointments and tasks, record information and organise your files. In this course the reader will learn about outlook essentials, communicating with mail, organising contacts, scheduling with calendar, tasks, keeping a journal and using notes.  more...
Microsoft Outlook XP 2002 Level 1; Introduction on-line e-learning cbt (computer based) Microsoft Outlook is a powerful personal information management program, to efficiently communicate, schedule appointments and tasks, record information and organise your files. In this course the reader will learn about outlook essentials, communicating with mail, organising contacts, scheduling with calendar, tasks, keeping a journal and using notes.  more...
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