Online Efforts eLearning
Efforts Training Provider? - Tell us about your Training!
From 123-CBT Computer Based Training
Design of Experiments and Validation of Solutions in Six Sigma

..., implemented, and validated. Later in the control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains.
This course explains the basic design of experiments (DOE) concepts and outlines how to select, test, and validate improvement solutions in the final stages of a Six Sigma project. During the course, basic DOE
more...
Design of Experiments and Validation of Solutions in Six Sigma
Using Voice of the Customer in Six Sigma

...problem at hand and to set the direction of its Six Sigma efforts. It introduces the tasks associated with the voice of the customer strategy and some general criteria for segmenting customers on Six Sigma projects. It also discusses some common customer data collection methods such as surveys, interviews, and focus groups and looks at how to ensure validity and reliability in data collection.
more...
Conducting Experiments and Analyzing Results in Six Sigma

..., implemented, and validated. Later in the Control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explores full and fractional factorial designs and the DOE process. In addition, it teaches how to select, test, and validate solutions using a variety of analysis, screening, and testing tools commonly
more...
Data Collection and Measurement in Six Sigma

... Black Belts will help to oversee careful data collection efforts during the Measure phase of the Six Sigma DMAIC process. They will determine what should be measured, how data should be collected, and what tools can be employed to gather data as the basis for further improvements. This course prepares Black Belts for successful data collection by surveying the types of data, measurement
more...
Anti-Money Laundering

...y laundering laws and international anti-money laundering efforts. It also discusses actions that those working in banks, insurance companies, and other financial institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of
more...
Effective Interfunctional Relationships

Effective Interfunctional Relationships
Whom did you talk with at work this week? To accomplish your goals in today's workplace, you not only have to interact with personnel in other departments, you often have to coordinate or even rely on them. Tasks are fluid and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by
more...
Preventing Fraud Abuse

...ployees at all levels of business to be vigilant in their efforts to detect, report, and prevent fraud and abuse of all kinds. This course provides an introduction to the concepts surrounding fraud and abuse in the business setting. You will learn what constitutes fraud and abuse, what the difference is between them, various laws that address fraud and abuse, and your responsibilities as an
more...
Interviewing Hiring Practices Simulation

Interviewing & Hiring Practices Simulation
In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement
more...
Introduction to Business Analysis Planning

... business analysis activities such as estimating required efforts are introduced. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA s Certified Business Analysis Professional (CBAP ) certification exam. IIBA , the IIBA
more...
Green Business Implementing Sustainability Strategies

Green Business: Implementing Sustainability Strategies
A plan for implementing a sustainability strategy stands a much greater chance of success if the essential players in an organization back it. Implementation of sustainability initiatives varies by organization and by sector, and because no steadfast procedural rules exist, these initiatives must be carefully planned. When implementing
more...
Building the Coaching Relationship

... relationship is integral to the success of your coaching efforts. It lays the groundwork for accomplishing the goals you and your coachee set. This course highlights the importance of a strong coaching relationship. It describes how to establish rapport with your coachee by showing interest, finding common ground, and matching your coachee's demeanor and language. In addition, the course
more...
Sales Manufacturing TM Sales Production

...
The Sales Manufacturing(TM) model places all the small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your business from a holistic perspective and to
more...
Problem Management Process Interfaces Challenges

...ce between success and failure in your Problem Management efforts. This course details the components of Problem Management, including triggers such as staff, suppliers, and testing. This course also covers the interfaces of Problem Management with other processes across the Service Life Cycle and the specific information systems used in Problem Management. Finally the course details how
more...
Sustaining Organizational Change

... to the health of the business, and organizational change efforts are often made to improve service, streamline operations, and of course improve the bottom line. After such a transformation in your organization, how do you engage, excite, and support the biggest driver for success in your organization - your people? How do you manage your people after organizational change so that, as a team,
more...
Creating a High-Retention Organizational Culture Simulation

Creating a High-Retention Organizational Culture: Simulation
One of the most significant challenges to the growth and survival of any business is finding and retaining qualified employees. To be successful, businesses should consider recruitment and retention not as two separate efforts, but instead as a combined strategy for creating a high-retention organization. This simulation provides
more...
Critical Requirements and Benchmarking for Six Sigma

...ate best practices to maximize the success of improvement efforts. This course explores the Critical to x (CTx) requirements for Six Sigma projects and the importance of aligning projects with these requirements. The course also discusses the concept of benchmarking, various benchmarking types, and how benchmarking is used in Six Sigma. This course is aligned with the ASQ Certified Six Sigma
more...
The Acct Equation and Financial Statements

...s of form and size of their organizations, put their best efforts in generating enough assets to pay for business's liabilities and build adequate stockholders' equity. The basic accounting equation offers us a simple way to understand how these three elements assets, liabilities, and stockholders' equity relate to each other. Every economic activity, or transaction, in an organization affects
more...
Marketing Essentials Promotion

Marketing Essentials: Promotion
How do you get customers interested in your products and services? What kinds of sales and advertising strategies will you use? How will public relations support your promotional strategies, if at all? Promotion, a key aspect of the marketing mix, focuses on raising awareness about your product and service offerings among key customer target groups. This
more...
Marketing Essentials Marketing and Ethics

Marketing Essentials: Marketing and Ethics
What role does ethics play in marketing? What is corporate responsibility and how is it linked to marketing? In order to develop strong and lasting customer relationships, organizations must ensure their marketing practices are fair, honest, and accurate about their product and service offerings. While marketing is a key business function, it also
more...
Competitive Marketing Strategies Selecting Implementing Strategies

Competitive Marketing Strategies: Selecting & Implementing Strategies
Competitive marketing strategies can help your organization gain market share, minimize the impact of competitors, and increase revenues. These outcomes can only be achieved, however, if organizations understand how to translate their competitive advantages into winning strategies. This course describes the different types
more...
Developing a Brand Internally

Developing a Brand Internally
Many brands fail to deliver what they promise because of a lack of internal focus and engagement in the brand development process. If your employees and organizational culture aren't aligned with your brand, you'll likely fail to deliver the full value potential of your brand. Internal engagement is increasingly being viewed as not only key to effective brand
more...
Using Progressive Discipline to Correct Problem Performance

Using Progressive Discipline to Correct Problem Performance
You've taken positive steps to help your employee turn a performance problem around, but the problem still persists. What do you do next? At this point, you must proceed cautiously but firmly and use a progressive approach to discipline. In progressive discipline, employees are subjected to increasingly severe penalties over time if
more...
Customer Driven Process Improvement Basic Framework

...
Letting customer needs drive your process improvement efforts can increase the chances that your product or service will be favored by customers - the most important stakeholders in your business. Customer satisfaction is critical to the survival of any business. And organizations that focus on improving processes so that they can produce what customers want and need are likely to be more
more...
Customer-Focused Interaction

Customer-Focused Interaction
Having positive interactions with your customers is one of the most effective ways to ensure you're providing excellent customer service. However, customers expectations have evolved over time, and so too have customer service strategies. Many organizations are improving their customer relationships and customer satisfaction levels by moving beyond traditional
more...
The Value of Peer Relationships

The Value of Peer Relationships
Positive interpersonal professional relationships play a key role in determining individual and organizational success. Because of this, they are an important influence on strategic decision making. The bond between peers is the most basic relationship element in any organization, and it can stunt efforts for success or stimulate efforts that flourish. The
more...
Working within the Sales Culture of Your Organization

... the goals, principles, and culture that drive your sales efforts? To succeed in sales, you must understand the importance of your sales culture and how it influences your overall sales effectiveness. This course provides an introduction to sales cultures and highlights their importance in today's competitive marketplace. It also examines the role of the salesperson in a winning sales culture,
more...
From Online Training Directory
A Foolproof Method for Conduting a Job Search



Learn a foolproof method of how to conduct a job search and seize the job you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study.
more...
A Foolproof Method for Conduting a Job Search
Aromas Weight Loss Discover Healthy Effective Ways to Lose Weight Effortlessly



Discover how to combine massage, diet, stress reduction and aromatherapy in your efforts to lose weight. This is not a restrictive diet program, but recommendations for how to change your lifestyle in a natural and healthy way.
more...
How to Find Legitimate Home Employment



...ing from home by using a how-to guide that will make your efforts easier.
If you are looking to work at home and are looking for a guide that will show you step-by-step how to accomplish this goal, this is it. You?ll learn how to find a legitimate business, where to look, what you will do to start the business, and what is involved after that.
The course is designed to help you find
more...
HTML Lessons in Web Page Design - 10 Week Facilitator Led


...culties. These HTML lessons are the culmination of John`s efforts to produce the best possible self-learning HTML course available today. The many examples are clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By
more...
Self directed tutorial-Teach Yourself Search Engine Training Strategies in 7 Days


Spearhead your site in the top 10 rankings on the major search engines and keep it there.
To be competitive on the Internet, your site must place in the top 30 with search engines and directories. They are the one way that prospects can find your site, so do not underestimate what good positioning in the search engines can do for you.
It has been estimated that up to 80 percent of all website
more...
Applying Leadership Basics



Course description -- Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation,
more...
Balancing Work and Family



Course description -- Although most people must work in order to live, it is family that makes life worth living, and ita s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and
more...
Qualifying Sales Prospects



...me and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential pay-off. IMPORTANT NOTE: INTERNET EXPLORER (IE)
more...
Six Sigma Black Belt Personal Training Library
...ate contributions to quality and productivity improvement efforts. (3 Units; 3 Assessments; Approximately 7 hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process,
more...
Basics Of Smart International Procurement
...?t have a good foundation, your international procurement efforts will have a higher probability of failing. But the good news is that the details of successful international procurement don?t have to be a mystery. The highly personal and interactive online course ?Basics of Smart International Procurement? will teach you the critical things every purchasing professional needs to know before
more...
Build Your Own BIZ - Customer Service That Sells
...ne how you are currently doing with your customer service efforts and implement action steps to improve the level of customer service your are providing. The class includes video, text, and downloadable resources. Description of Course Customer Service That Sells will help you improve the level of customer service you provide to your customers. The class will explore these areas: Customer
more...
How to Adopt Green Practices in Business and Gain a Competitive Advantage
...ow to effectively market and promote your company?s green efforts to help obtain and maintain a competitive edge. Course Goal The course is designed specifically to provide all the information and tools you need to create and implement a Green Action Plan that significantly enhances your company`s bottom line and increases your operational efficiency while reducing your impact on the
more...
From 123-CBT Computer Based Training
Managing as Project Champion
...me from the outside, the hard from within, from one's own efforts." Are you a person who can drive a project on the outside, and hold yourself responsible from within? Can you be the force, the influence, and the point person who holds the keys to ultimate success? That's what it takes to be a project champion. This is not a course about the technical skills associated with project management.
more...
Managing as Project Champion
Manager s Performance Guide - Team Conflict Skills
...s are increasingly being asked to show how their training efforts add value to the organization, and that means being able to measure performance. Have behaviors changed? How can we determine behavioral change? During the past four decades, numerous models of training evaluation have been proposed. Donald Kirkpatrick created the one that's been most widely used, and most other models indirectly
more...
The Insurance Industry Overview Version 2
...nsurance companies are looking to sharpen their marketing efforts, cut overheads, and reduce claims leakage. They are also finding ways to optimize the use of technology to cope with the changing regulatory and competitive landscape, and capitalize on opportunities thrown open by emerging markets.
This course provides insight into the insurance industry and presents a report on the state of
more...
About 360-Degree Performance Feedback
...u are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public, private and non-profit sector organizations presently use 360-degree feedback. In fact, as of the mid-1990s,
more...
Performance Reviews
...at his performance isn't good enough--despite all earlier efforts. This course gives sound practical advice about how to handle the appraisal of someone who is a consistently poor performer. Appraisees aren't always passive recipients of their manager's assessments, so this course prepares managers for the more difficult reactions they will encounter.
All this will make the appraisal meeting
more...
Management Development for Technical Professionals
...ou in a self-assessment process that is essential to your efforts to become an effective manager. You will analyze the traits and skills you currently possess. Then you will determine which skills need enhancement and which skills require development. Various avenues for development will be presented ranging from on-line personality inventories to classes in the development of management
more...
Managing Technical Professionals Simulation
...the company is experiencing difficulty in its recruitment efforts and in the day-to-day management of its highly specialized staff. To help remedy the situation, they have contracted with a firm that specializes in the management of high-tech personnel. You will assume the role of consultant for the duration of the exercise. This Simulation is based on the SkillSoft series "Managing Technical
more...
Lean Strategies
You may have all the proper ingredients, but that doesn't necessarily mean that you can make the ultimate dish, especially if you are creating it for the first time. Adding the right amount of each ingredient in the proper sequence with specific techniques improves your chances for success. An understanding of lean manufacturing principles and techniques will give you the ingredients you need for
more...
Business Etiquette for Supervisors
...to be able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and looks, things so
more...
Quality Management Quality Management Tools

Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,
more...
Oracle SQL Tuning Diagnostics and Tuning Schema

...nts will then be able to test the results of their tuning efforts using performance analysis tools.
L earn To:
Identify the need and areas for tuning the performance of SQL statements.
Identify tuning steps.
Identify the tools that help you test an diagnose performance problems with a SQL statement.
Use efficient data access methods that are available for the
more...
Quality Management Business Process Improvement

...ent are being asked to participate in quality improvement efforts. Since Icon will no longer rely on independent consultants to develop process improvement initiatives, it is your job as a QA Director to train Caroline and Linda in how to establish process improvement teams. Unit 2: Developing a Path for Change (0.5 - 1 hour) Identify the qualifications needed in a
more...
Diversity Managing Diversity in the Workplace

Team leaders, supervisors, and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture
more...
Customer Relationship Mgt Implementing CRM

...implementation of a CRM system would help focus marketing efforts and help build relationships with clients and potential clients. Intrigued by the proposal, the Board of Directors agreed to investigate the possibility of implementing CRM. Your goal for the simulation is to explain how CRM can help The Glen achieve its goals and identify ways that the organization can modify expenditures to
more...
Customer Relationship Mgt eCRM

... Identify ways a company can customize its eCRM marketing efforts. Identify ways eCRM enables companies to achieve CRM goals. Audience This series is intended for managers, supervisors, customer service representatives, and anyone within an organization who wants to better understand the techniques of building customer loyalty. Deployment Options
more...
Leadership Development Motivation

In Leadership Development: Motivation, you will develop the skills needed to enhance employee and team motivation. Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation.
more...
Virtual Team Mgmt Developing Virtual Teams

...lems that can develop if trust is lacking in virtual team efforts. Identify three ways to develop a cohesive virtual team. Identify the areas to consider when developing rules for virtual team communication. Identify ways to replace informal training on a virtual team. Identify ways to determine if a
more...
Virtual Team Mgmt Managing Virtual Team Relationships

...n how virtual team managers can incorporate collaborative efforts into their virtual teams and what technology can assist these efforts. Learn To Identify seven functions of effective virtual team managers. Sequence the three steps for determining roles and responsibilities for members of a virtual team.
more...
Brand Management Fundamentals of Brand Management

...essful hand held computer, the WeePC. Largely due to your efforts, the WeePC dominates the market and has excellent brand recognition. You are meeting with Don Hamilton, the person assigned to take over your former position. Your responsibility is to ensure that Don understands the full import of brand management as well as the specific actions he'll be required to take to keep the WeePC at the
more...
Linux Technology Overview Part 1 Technical Business Considerations

Course Overview This first course in the series provides background knowledge about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To
more...
Virtual Team Management - Managing Virtual Team Relationships
In Virtual Team Management: Managing Virtual Team Relationships, you will learn how to be an effective virtual team manager. You will learn the seven functions that virtual team managers must perform and the four factors that can hamper a virtual team manager's success. In addition, you will learn about the importance of boundary management and how virtual team managers can be effective boundary
more...
Making Telephone Calls Count
...ght, and what it's doing wrong. In spite of your greatest efforts, you are bound to encounter conflict on the telephone. Many times, customers call you for assistance in resolving a problem. They are often angry or upset. Will their interaction with you add fuel to the fire or surpass their greatest expectations? By using effective techniques for managing conflict, you'll create satisfied,
more...
From HAZMAT Plans & Programs, Inc
8 Hour RCRA Refresher CA

...ental Professionals who want to maximize their compliance efforts for health and safety in the workplace. The RCRA Refresher (CA) course covers various types of hazardous waste that may occur at work sites and suggest precautions and protective measures to reduce or eliminate these hazards.
Throughout the 8 hour Refresher course, we will examine the federal Resource Conservation and Recovery
more...
8 Hour RCRA Refresher CA
Green Building Commercial Certification Program

... through 1) comprehensive pilot high performance building efforts and 2) incremental use of individual high performance strategies on projects of limited scope.
5. Create partnerships in the design and construction process around environmental and economic performance goals. Green Building: Commercial High Performance Building Guidelines.
6. Save money through reduced energy and material
more...
From Pedagogy Inc- I.V. Therapy Education
Clostridium Difficile Colitis Prevention And Management
...more common, and infection controla based CDI prevention efforts appear to be less effective than in the past.
How does your facility prevent patients from getting a CDI during their stay? In this course you will learn the characteristics and transmission of CDI, best practices for monitoring these infections, and the recommended practices for prevention and control.
more...
Clostridium Difficile Colitis Prevention And Management
...more common, and infection controla based CDI prevention efforts appear to be less effective than in the past.
How does your facility prevent patients from getting a CDI during their stay? In this course you will learn the characteristics and transmission of CDI, best practices for monitoring these infections, and the recommended practices for prevention and control.
more...
Goal Zero Catheter Related Blood Stream Infections


...esigned to educate licensed nurses regarding the national efforts in effect to reduce the number of central venous access device related blood stream infections. The Joint Commission has addressed this issue in its 2010 National Patient Safety Goals by requiring education of all medical personnel who are involved in managing central lines, in both hospitals and long term care facilities. This
more...
From B. F Environmental Consultant Inc
Project Management and Six Simga Training Programs- Prep for PMP Certification

...oject and developing the project scope;
Identifying work efforts and developing the schedule;
Defining measurable quality metrics for the project;
Understanding how procurement applies in the project framework;
Identify, assess and mitigate project risks;
Create a project management plan;
Identify resource requirements and negotiate for team members; and
Developing a communications
more...
From Star Leadership, Inc
A Step-by-Step Guide to Building a High-Performing Team



... is why organizations spend billions of dollars yearly on efforts to cultivate and sustain them. Building a successful team does not have to be so expensive. Certain attributes are common to all teams that continuously excel. If you know these attributes, understand how to cultivate them, and have the discipline to do so, you will take your team to a higher level of performance.
In this
more...
Ten Principles for Bringing out the Best in Others


...profitable of human accomplishments often result from the efforts of people who strive to reach their full potential. The Ten Principles ® is about helping you and your employees to maximize your potential. When carefully implemented, the principles will significantly improve performance and results in your organization.
In this seminar, you will learn:
Why your organization
more...
From Software Training Academy, Inc
Enterprise JavaBeans

...ls to develop EJBs effectively for enterprise development efforts. EJB s position at the heart of the Java Enterprise platform and the use of EJB application servers as the backbone of large-scale distributed systems are studied. We consider the advantages of the application server architecture transaction control, security, persistence, scalability through pooling and clustering and study the
more...
From Corexcel
Principles of Marketing for Nonprofit Organizations


The online course, Principles of Marketing for Nonprofit Organizations, covers the importance of marketing in a nonprofit setting. We often think marketing is something that for-profit organizations deal with however; marketing is a necessity for nonprofit organizations as well.
Marketing is a great way to determine the needs of clients and donors. Activities such as public relations,
more...
From Serebra Learning Corporation
Preparing for the Executive-level Sale Simulation
...hey currently use your company for their direct marketing efforts. You talk with your contact in marketing and find out that the company is hesitant to outsource their fulfillment function. Because they place such a high emphasis on customer service and fast turnaround times, they want to keep hands-on control of the operation. They are being very cautious as they look for a solution. Using the
more...
Closing Executive-level Sales Simulation
...hey currently use your company for their direct marketing efforts. MicroGalaxy's electronic component supply business is growing so fast that they're having trouble keeping up with fulfillment. Now you are close to closing the deal. This simulation requires you to negotiate the deal, manage your cross-functional account team effectively to provide good customer support and to ultimately move
more...
The Insurance Industry Overview Version 2
...nsurance companies are looking to sharpen their marketing efforts, cut overheads, and reduce claims leakage. They are also finding ways to optimize the use of technology to cope with the changing regulatory and competitive landscape, and capitalize on opportunities thrown open by emerging markets.This course provides insight into the insurance industry and presents a report on the state of
more...
ITIL Financial and Security Management
...T organizations set up rigorous processes to aid in their efforts to become and remain solvent and to keep their systems secure. The delivery and support of IT services are divided into core processes within ITIL. This course covers a service delivery process--financial management--and a function known as security management. This course is intended to help learners prepare for the IT Service
more...
The Customer Service Agent in Action
There are now some 7 million customer service agents (CSAs) working in nearly 80,000 call centers in the United States. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the
more...
Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
more...
Effective Use of Feedback for Teams Simulation
...nicate feedback effectively to inspire and motivate, your efforts to manage your team could flounder. The Effective Use of Feedback for Teams Simulation will provide you with the opportunity to develop the skills necessary to effectively communicate feedback to your coworkers and direct reports and overcome barriers common to the process of providing effective feedback. Over the course of three
more...
Reviewing Performance
...at his performance isn't good enough--despite all earlier efforts. This course gives sound practical advice about how to handle the appraisal of someone who is a consistently poor performer. Appraisees aren't always passive recipients of their manager's assessments, so this course prepares managers for the more difficult reactions they will encounter. All this will make the appraisal meeting a
more...
Management Development for Technical Professionals
...ou in a self-assessment process that is essential to your efforts to become an effective manager. You will analyze the traits and skills you currently possess. Then you will determine which skills need enhancement and which skills require development. Various avenues for development will be presented ranging from on-line personality inventories to classes in the development of management
more...
Attracting Developing and Retaining Generations
How can you create a work force that blends the skills and knowledge of all four contemporary generations? Members of the silent generation, baby boomers, Generation X, and Generation Next are attracted to companies for different reasons. They have a variety of developmental needs and are loyal for a variety of reasons. Managers, HR professionals, team leaders, department leads, and company
more...
About 360-Degree Performance Feedback
...u are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public, private and non-profit sector organizations presently use 360-degree feedback. In fact, as of the mid-1990s,
more...
Setting the Stage for IT Success
How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality? Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT
more...
Define the Six Sigma Opportunity
Have you ever heard someone say, "That's putting the cart before the horse"? It's a quaint way of describing a process that's being implemented in a backward manner. One example of this is a company that begins to make organization-wide improvements before identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those
more...
Six Sigma and Critical Customer Requirements
Mark Twain once said, "Everybody talks about the weather but nobody does anything about it." Unlike the weather, serving customer needs is something companies actually can do something about. Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. In a Six Sigma environment, such a focus is central to success. In this course, you'll learn how
more...
Non-value added Steps and Tasks
Anytime you have products sitting in inventory it means your resources are not producing cash flow. Identifying and removing the non-value-added steps and tasks in the supply chain is the key element in effective inventory management. This course examines how Lean businesses seek to integrate their supply chains with their production processes so as to minimize inventory levels, improve the flow
more...
Collecting and Summarizing Data
... status of performance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process improvement and provides solid evidence that your efforts are bearing fruit. In this course, you will learn about collecting and summarizing data. You will learn how to plan for data collection and design a useful and professional-looking data
more...
Six Sigma Listening to the Voice of the Customer
Let the buyer beware. That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want.
more...
Leadership in Six Sigma
... process? What planning should take place to launch their efforts? How can you tell whether your organization is really ready to take on Six Sigma? What is the proper culture, and can your organization achieve it? And how should the transition be managed? This course examines these crucial issues, as well as providing insight into the organizational responsibilities of Six Sigma participants,
more...
Lean Strategies
You may have all the proper ingredients, but that doesn't necessarily mean that you can make the ultimate dish, especially if you are creating it for the first time. Adding the right amount of each ingredient in the proper sequence with specific techniques improves your chances for success. An understanding of lean manufacturing principles and techniques will give you the ingredients you need for
more...
Interviewing and Hiring Practices
In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement is above reproach and adheres strictly to
more...
Ergonomics Awareness
This one-hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorders (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office and industrial
more...
Storm Water Pollution Prevention
This one-hour course describes the nature and occurrence of storm water pollution, its environmental effects, and ways to address this important water quality problem. Rainwater that enters a surface water body, by flowing either overland or through a storm sewer system, is called storm water or storm water runoff. Storm water runoff is one of the leading causes of pollution in rivers and lakes.
more...
Customer Relationship Management eCRM
Customer Relationship Management: eCRM introduces the students to managing customer relationships over the Internet. The program details the characteristics of eCRM, how departments can use eCRM to automate processes, and how to customize eCRM interfaces for each type of eCRM user. This series is intended for managers, supervisors, customer service representatives, and anyone within an
more...
Virtual Team Management Managing Virtual Team Relationships
In Virtual Team Management: Managing Virtual Team Relationships, you will learn how to be an effective virtual team manager. You will learn the seven functions that virtual team managers must perform and the four factors that can hamper a virtual team manager's success. In addition, you will learn about the importance of boundary management and how virtual team managers can be effective boundary
more...
Quality Management Business Process Improvement
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
more...
Oracle SQL Tuning: Diagnostics and Tuning the Schema
This course is the first in a two-part series on SQL Statement Tuning. This course will help experienced application developers to learn a tuning methodology they can use to maximize database performance with minimal effort. Participants will gain experience creating optimal access paths such as partitioned views B-tree indexes bitmapped indexes index clusters and hash clusters. Participants will
more...
From International Career Institute
Advertising Correspondence Course - Certificate and Diploma

...gnments and realistically expect to be well paid for your efforts.
On successful completion of the course you will receive:
* ICI Certificate, Diploma or Advanced Diploma in Advertising (Graduation Certificate).
* Transcripts indicating units completed
* You will be conferred with the right of displaying post-nominals after your name to reflect the qualification you have
more...
From Global Innovative Campus
An Overview of Sustainable Management
Sustainable management is managing a firm so that it generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts. The business case for sustainable management is that it can help a company's long-run profitability and success.
After completing this module, you should be able to:
Define sustainability and its application in an
more...
From Technology Ed
Algae Biofuel Online Course Certificate
Fuel derived from renewable resources present an attractive alternative to petroleum, with benefits ranging from reduced green house gases to reduced dependency on foreign oil.
Fuels derived from terrestrial or aquatic biomass provides a unique alternative to food based energy crops. Algae are a potential source of renewable energy, and they can be converted into energy such as biofuel oil and
more...
From Sessions College for Professional Design
Illustrator Advanced


Gain a working knowledge of Illustrator's advanced features, from tough Pen tool challenges to gradient meshes, symbols, actions, and effects. Students learn how to create photo-realistic illustrations, complex patterns, and rich designs, speeding their efforts with workflow features. The course builds on basic Illustrator skills to tackle high-end projects with depth, dimension, and wow-power.
more...
From TheAcademy. com
Effectively Balancing Work Home Friends and Family
Although most people must work in order to live, it is family that makes life worth living, and it's important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and satisfaction.
more...
From Aspira Continuing Education
Suicide Prevention CEU Course
This course is designed to help you:
1. Increase awareness of suicide prevention methods
2. Increase familiarity with broad based support systems
3. Become familiar with strategies to reduce stigma
4. Learn how to promote efforts to reduce efforts to lethal means of self harm.
5. Identify at risk behavior
6. Implement appropriate treatment and resources
7. Develop and Promote
more...
From Technolytics
Cyber Warfare - The Weaponry and Strategies of Digital Conflict




...t analysis.
As nations around the world continue their efforts to pull together all the components of a cyber security program, the greatest challenge to success may be enacting a multi-nation approach and enticing governments and the high tech industry to work together to address this growing threat. When you consider the foreign relations issues, the intricacies of international law and
more...
From Coaching Ourselves
Silos and Slabs In Organizations
Author: Henry Mintzberg
Many of todaya s organizations are highly-structured and complex which can make communicating and getting the job done difficult. We look at two characteristics of their formal structures - silos and slabs - and the challenges these present to managing, and investigate ways to manage across and beyond them.
This topic will provide you with an opportunity to:
more...
From Solutions2b
Sales Breakthrough Sales Increase 100
...anagement by results using GAP-system, systematization of efforts, enclosed for sales, structuring business processes in sales;
Activation of sales, development of ambitious sales plans to bring about their achievement;
Upgrading of sales management system, removal of ineffective assets (managers, products, clients);
Focusing of marketing efforts on sales growth;
Focusing of
more...
From Rukshi Career Academy (p) Limited
CMA-USA Review Program





...portunities,
Rukshi Career Academy (P) Limited, in its efforts to reach people to get them such a rare opportunity offer CMA review programs at a very minimum cost
Interested candidates may visit their website:
http://www/ rukshica. com
Kindly find below our contact details.
Mobile No : 09940144555
Landline No : 044-24311384/ 85
email ID : careerinfo@rukshica. com
website :
more...
From VAClassroom
Internet Marketing Specialist Training Certification Program
This powerful program will equip you with cutting-edge Internet Marketing knowledge and skills to help you take your marketing efforts to the next level. The training system includes over 50 videos and demos, resource guides and templates as well as an interactive class discussion forum so you can connect with VAClassroom staff and other students in the program.
more...
From PDHengineer. com-Decatur Professional Development, LLC
ADA Title II - Simplified
...nation of a responsible employee to coordinate compliance efforts Complaint investigation and enforcement State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states that pre-approve course providers. In
more...
Energy Sources for the Future
...udent will learn about the state-of-the art, cutting edge efforts by scientists and engineers in the United States who are involved with research to continue to find alternate energy sources for the future. These energy sources will be of vital importance to sustaining and improving the quality of life on planet earth and beyond. The student will learn that the U.S. Department of Energy (DOE)
more...
Change Orders Block 3 - How to Execute a Change Order
...e used to compensate the engineer and architect for their efforts in the change order process. When a change is identified, a request for a change order is sent to the Owner. Once the Owner approves the effort to process the change order, it is sent to the Contractor for pricing. The Contractor's change order proposal consists of a cover letter, summary sheet, and detailed
more...
