Email Telephone Seminars - Training Resources

New Technology and the Fair Debt Collections Practices Act ...The speakers will cover the use of voice mail, caller ID, email, text messages and faxes, and discuss recent case law addressing the application of this technology to the debt collection industry. This teleconference will assist you to understand how the statute is being interpreted and applied by the courts to the new technology available to the industry. Credit and collection managers,  more...

Gatekeepers & Voice Mail: How to Reach Your Prospects Directly ...e voice mails that are not returned, if your introductory emails are deleted and/or if you have been screened out by ruthless gatekeepers, then this information-packed teleconference is a must. Decision makers today are busier than ever and less accessible than ever in history. Gatekeepers screen calls, spam filters trap emails and voice mail blocks access. The issue for sales professionals:  more...

Using Social Media in Collections ...may only have a cell phone and no land line; and that use email, text messages or instant messages to communicate. How can you face this challenge while following the laws, following your ethics and without breaking any debt collection laws? In this teleconference, 'Using Social Media in Collections,' you will learn how you can use social media web sites and new technology to maintain a good  more...

Microsoft Outlook 2007 Tips and Tricks ...ke full advantage of the potential it offers for managing email, calendar and contacts. They don't discover the time-saving shortcuts Outlook provides or utilize the many options included in Outlook. This teleconference offers a quick course in using Microsoft Outlook, showing users how to use Outlook and get the most use from their investment. It teaches Outlook users how to use Outlook's many  more...

Online Collection Techniques: Do's and Don'ts ... of trying to contact debtors who may only correspond via email or online portals. Some debtors no longer have a land line phone and only use cell phones, texting, email and instant messages to communicate. How can debt collectors face this challenge while following debt collection laws that are outdated and don't cover new technology or ways of communication? In this teleconference, 'Online  more...

Current Issues in Cell Tower Leases ...pabilities of cell phones and wireless devices into data, email, computer and video applications. New cell sites and significant modifications to existing cell sites will also be needed to facilitate the provision of the FCC's new Advanced Wireless Services. This teleconference will help 'level the playing field' by providing private and municipal property owners with the expertise of two  more...

Protecting Attorney Work Product in Communications With Testifying and Consulting Experts ...mmunications with critical expert witnesses as easy as an email, a text message or a voice mail. Many attorneys fall into the trap of engaging in informal communications with experts that are later revealed through discovery. Experts also create materials or communicate in a way that is subject to disclosure. These communications and materials can undercut the authority of the expert, embarrass  more...