Online Emotional Intelligence eLearning - Training Resources
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From Online Training Directory
Social and Emotional Learning



...emotional intelligence and the importance of social and emotional skills in teaching and parenting.
This course is for teachers and parents and anyone involved in helping young people with their learning.
The course covers the basics of Social and Emotional Learning- what it is; why it is important in schools and in the home today.
It also provides information on the concept of Emotional
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Applying Emotional Intelligence in the Workplace



... job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach you how to respond proactively, communicate more effectively, and inspire others to do the same.
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How To Master Staying Positive



Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time
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From 123-CBT Computer Based Training
Essentials of External Consulting
You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly
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Essentials of External Consulting
Defining Emotional Intelligence
Does IQ determine your destiny? For years, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often
more...
Emotional Intelligence in the Workplace
... answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and increased during any point in your career. This course identifies some of the common misconceptions about intelligence at work and defines three
more...
Emotional Intelligence and Teamwork
Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many
more...
Increasing Emotional Intelligence
...o have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by what they think, and that
more...
Emotionally Intelligent Leadership
...emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing
more...
Coping with Criticism and Feedback
...he feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with a powerful approach that enables you to deal effectively with criticism and feedback. You will learn how to seek feedback from those best able to help you, and how to deal with feedback, regardless of how it is given. Finally, you
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Relationship Management - Preparing the Client Relationship
In "Relationship Management - Preparing the Client Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what
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Emotional Intelligence Series

The Emotional Intelligence Series includes the following courses: Emotional Intelligence: Developing Emotional Intelligence Skills Emotional Intelligence: Applying Emotional Intelligence in the Workplace Emotional Intelligence: Emotional Intelligence for Executives To review individual course descriptions, please return to the previous page and select the desired title(s).
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Emotional Intelligence Developing Emotional Intelligence Skills

...Emotional Intelligence: Developing Emotional Intelligence Skills gives the student an overview of the use of Emotional Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations, including being assertive, providing and accepting feedback, building positive work
more...
Emotional Intelligence Applying Emotional Intell in the Workplace

...Emotional Intelligence: Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations, including motivating, resolving
more...
Emotional Intelligence Emotional Intelligence for Executives

...Emotional Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions, explains the use of Emotional Intelligence from a leadership perspective, and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and
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From Learn Skills
Customer Service and Consulting



This title offers a series of ready to deliver topics
covering the basics of serving customers and
consultative selling. The consultative approach
combines interpersonal skills with expertise in product,
service and support to provide a professional, relevant
and personalised service.
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From Serebra Learning Corporation
Relationship Management Preparing the Client Relationship
...fulfill to become a client's trusted advisor and how your emotional intelligence will assist you in the process. Finally, you will learn how to identify who you should be selling to within a client organization and how to determine whether or not that client is a good match for your own firm. The target audience for this course is experienced sales professionals with a fundamental understanding
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Essentials of External Consulting
...n equal measure, qualities of leadership, creativity, and emotional intelligence. In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and qualities, you can deliver outstanding performance to clients, guaranteeing they'll want you to return again in the future. Anyone with some specialist knowledge and general management
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Coping with Criticism and Feedback
...he feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with a powerful approach that enables you to deal effectively with criticism and feedback. You will learn how to seek feedback from those best able to help you, and how to deal with feedback, regardless of how it is given. Finally, you
more...
What Is Emotional Intelligence
Does IQ determine your destiny? For years, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often
more...
Emotional Intelligence at Work
... answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and increased during any point in your career. This course identifies some of the common misconceptions about intelligence at work and defines three
more...
Teamwork and Emotional Intelligence
Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many
more...
Increasing Your Emotional Intelligence
...o have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by what they think, and that
more...
The Emotionally Intelligent Leader
...emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing
more...
Emotional Intelligence in the Workplace Simulation
...y quantified as IQ, these qualities, collectively termed "emotional intelligence," often determine whether or not people excel in life, relationships, and the workplace. In this simulation, you'll test your emotional IQ to see how it affects various aspects of professional life. This simulation is based on the SkillSoft Series "Emotional Intelligence in the Workplace" and has links to the
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Emotional Intelligence: Developing Emotional Intelligence Skills
...Emotional Intelligence: Developing Emotional Intelligence Skills gives the student an overview of the use of Emotional Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations including being assertive providing and accepting feedback building positive work environments
more...
Emotional Intelligence: Applying Emotional Intelligence in the Workplace
...Emotional Intelligence: Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations including motivating resolving
more...
Emotional Intelligence: Emotional Intelligence for Executives
...Emotional Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions explains the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations including motivating resolving conflict and
more...
From SilkWeb Consulting & Development LLC
Manager Training - Advanced Level
Managers with more than 2 years of on-the-job experience or mid to senior-level managers need learning that builds on their existing knowledge. Our advanced-level manager certification program provides experienced managers with the tools needed to refine their skills and to develop strategies that will help them take their organization to the next level of success.
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From Essential Connections
Strategies For Becoming The MVP In Your Profession
Have you ever wondered why some people seem so
successful and others seem to barely survive?
It's all in the mindset!
* They know that business is all about people
serving people...NOT people serving themselves.
* They understand the meaning of the statement,
"If it is to be, it is up to me".
* They manage their own behavior, focus on
adding value, and they think win/win.
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