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From Contacts Plus
AT&T Diploma for Agents

Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them.
This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path
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From H2 Training & Consultancy Ltd
Emotional Intelligence at Work


Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to
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From SETTEC
Emotional Intelligence

The a Emotional Intelligencea Seminar enables participants to have self awareness about their own emotions, how to control it & how to motivate it (Intrapersonal).Also understanding othersa perceptions through empathy & making effective relationships (Interpersonal). Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange
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From The Training AdvantEdge
Avoid Toxic Communication Becoming a More Skilled Communicator




This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home.
This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.
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From Meirc Training and Consulting
Key Managerial Skills for New Managers and Supervisors - Management




By the end of the program, participants will be able to:
Discover their role as new managers or supervisors.
Apply different leadership styles to successfully lead and motivate their employees.
Learn how attitudes and personality types affect team performance.
Understand key components of Emotional Intelligence (EI)
Empower employees through delegation.
Understand how to successfully deal
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Psychology of Peak Performance - Management


By the end of the program, participants will be able to:
Get an inside look at Personality and its various dimensions.
Identify the major mental abilities which affect performance.
Define conditions for effective goal setting.
Comprehend the major traits of Emotional Intelligence and their impact on performance.
Use persuasive techniques in influencing people.
Use the powers of positive and
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Leaders Power




By the end of the program, participants will be able to:
Distinguish between management and leadership.
Identify their strengths and leadership styles through self-assessment.
Examine various leadership theories with emphasis on situational leadership.
Identify the major competencies underlying emotional intelligence.
Understand the role of the leader as delegator and change agent.
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Emotional Intelligence - Strategies for Success




By the end of the program, participants will be able to:
Understand the nature and theories underlying Emotional Intelligence EI.
Define the various EI competencies and identify areas for improvement as needed.
Identify their personal strengths and blind spots revealed through the Myers-Briggs Type Indicator MBTI and EI self assessments.
Determine the impact of different leadership
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Emotional Intelligence Strategies for Success
This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs
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Emotional Intelligence Strategies for Success
This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs
more...
Emotional Intelligence Strategies for Success
This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs
more...
From Making the Link
Leading a Winning Team
Making the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level.
MTL work with clients to deliver exceptional business results, using a combination of
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From Last Minute Training
Developing Emotional Intelligence
The primary goal of learning about our emotional intelligence is to improve personal resilience and performance by learning to be more conscious of our emotions, and more skilful in applying the appropriate emotion at the appropriate time.
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From BodhiH Training Solutions
Leadership Training Middle and Senior level managers
Corporate Training Programs in Bangalore, Chennai, Coimbatore, Ernakulam, Mysore, Hyderabad and other cities across South India
Leadership Training (Middle and Senior level managers)
Course Content:
a Strategic planning and problem solving
a Decision making
a Business awareness
a Networking for business success
a Corporate etiquette
a Succession planning
a Rewards and
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From Centre for Creative Thinking
Conflict Management
Working with people had never been easy. For organizations to continue to perform well and meet their stakeholdersa expectations, employees at all levels need to bring out the best from the people they manage. Unfortunately in the process of getting things done, we have to deal with conflicts as well. Conflict is inevitable in work life. Each of us needs to master the critical skills so that we
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EQ Skills for Executives 5-6 March 2009 Kuala lumpur Malaysia
Managers can no longer depend on their IQ to get things done. The Emotional Intelligence (commonly known as EQ) is the critical success factor that will ensure success in the workplace. The EQ concept is basically focuses on our ability to manage ourselves and how we manage the relationship with others. Getting and remaining connected with people is critical for the success of managers.
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From Treeline Training, Inc.
Increasing Your Emotional Intelligence
This program offers you techniques to increase and develop your emotional intelligence. It guides you through proven methods to apply emotional intelligence in the workplace to enhance employee relationships and increase productivity.
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From MotivatedMinds, Inc
The Genius Inside Coaching Program
The Genius Inside Coaching Program
The Path to Your Natural Power
a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day."
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From HR Anexi Pvt Ltd
3-Day Psychometrics Certification from Psytech International in India 01-03 Dec 2009 in Mumbai
Right Fit Selection & Retention at the right time/ cost and Accelerated Potential Development to Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Managers in this era of business turbulence! Getting more with less is going to be the mantra of competitive advantage! This certification workshop will equip participants with the Tools to manage
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From Personal Mastery Training and Consulting Solutions
EMOTIONAL INTELLIGENCE
2 day programme
Emotional intelligence is at the heart of Self Leadership and good relationships are essential within any organisation. Employees who can manage their own emotions and respond to the emotions of others make better decisions, get the job done more effectively and build relationships with internal and external clients.
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From Kasturi Jingga Corporation
emotional quotient ( kecerdasan emosi )


"Intelligence Quotient (IQ) gets you hired but Emotional Quotient (EQ) gets you promoted . The concept of emotional intelligence is about its multiple implications and applications. This course is designed to sensitize the participants about the concept, theory and applications of emotional intelligence.
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From TrainSmart, Inc.
Influencing Corporate Culture
This workshop tackles the tough stuff! It is about creating a corporate culture that enables people to perform at their best. Corporate culture can randomly evolve or your managers can create and nurture one. They can only do that if they have the Emotional Intelligence and leadership skills to do so.
The Problem
* Do you have the skills to help your organization transform into one that is
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Emotional Intelligence In The Workplace - EI Training
As Daniel Goleman states in Chapter One of his book, Working with Emotional Intelligence, a The rules for work are changing.a You are being judged by a new yardstick; not just by how smart you are, or by your training and expertise, but also by how well you handle each other and yourselves. This yardstick is increasingly applied in choosing who will be hired and who will not, who will be let go
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From Sridhar's Quality Academy
Public Training Programs in Chennai, Hyderabad, Bangalore, Trivandrum, Pune, Mumbai and Delhi
Implementation Workshop ISO 27001 (ISMS) - 2 Days
Implementation Workshop ISO 20000 (ITSMS) - 2 Days
Internal Auditor Training ISO 27001 (ISMS) - 2 Days
Internal Auditor Training ISO 20000 (ITSMS) - 2 Days
Configuration Management (1 Day Workshop)
Risk Management (1 Day Workshop)
Software Metrics (1 Day/ 2 Day Workshop)
Root Cause Analysis (1 Day Workshop)
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From NA Human Resource Solutions
NAHRS training schedule
- Training Needs Identification
- Assessment/Development Centre
- Employee Engagement
- Manpower Development
- Personality Development
- Emotional Intelligence
- Creative Problem Solving
- Active Listening
- Basic Counseling Skills for Managers
- Assertiveness
- Sensitivity Training
- Time Management & Goal Setting
- Interpersonal Communication
- Performance Feedback
- Interpersonal Relations &
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From Human Resources Services
G K Lim's How To Lead Your Subordinates To Higher Productivity
Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there.
To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.
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G K Lim's Stress Management Program
a two-day executive stress management process implementation workshop facilitated by G. K. Lim, ISO CMS, FInstSMM
A machine that is jammed or clogged up with debris, dust, foreign matter, or with its own waste matter, cannot produce quality products or results.
It s the same with the human body. Stress jams and clogs up the human system.
Uncertain business conditions in Asia have
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G K Lim's "Enhancing the leadership qualities of the sales manager"
duration: two days
conducted by G. K. Lim, ISO CMS, FInstSMM
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INTRODUCTION
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Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end
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G K Lim's "How To Earn Other People s S.T.A.R. (Support, Trust, Admiration & Respect)" (in Kuala Lumpur
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Putting Emotional Intelligence into action
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COMMUNICATING FROM THE HEART
UTILIZING EMOTIONAL INTELLIGENCE TO ENHANCE BUSINESS, CORPORATE, AND PERSONAL PRODUCTIVITY AND PROFITABILITY
a highly interactive two-day program
conducted by G. K. Lim, ISO CMS,
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From Creating Possibilities
NLP Business Practitioner



Modular NLP Business Practitioner comprising 5 modules:
Communicate for Results
Emotional Intelligence
Transform your Performance
Patterns of Persuasion
Leading with Imagination and Creativity
Each module lasts for 2 days and when you take all 5 you will be eligible fo Society of NLP Business Practitioner Certification.
This programme is held at the Lighthouse in Brighton on a rolling
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From Metis ERC India Pvt Ltd
Leadership





Coaching and Mentoring
Coaching skills for today s leaders
Leadership lessons: moving ahead by learning from the past
Leadership Skills through emotional intelligence.
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From Karen Golob Anger Management Services
Anger Management Private Sessions
All Anger Management Programs are private and one-to-one.
I utilize the Anderson & Anderson model when working with Anger Management and Executive Coaching clients referred by the Superior Court, as well as clients coming from the private sector and workplace referrals. I am located in the Palm Springs and Palm Desert, CA areas.
I am a member of the American Counseling Assoc., CAADAC, NAADAC,
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From JEM Business Solutions
The Integrity Model
A paradigm of personal effectiveness that defines success as what happens within you rather than what happens to you.
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Embrace Reality
Discover power and fulfillment as you stop wasting time resenting, complaining, wishing, and blaming and instead keep your focus on what you can control.
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Exercise Responsibility
See how your success and quality of life come from choices you make and learn to act rather than react to the events of your life.
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Conquer Your Key Moments
Learn how to conquer and transcend the challenges of life by changing your thinking, feelings, and behavior.
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Define Your Purpose
Decide what your life is about and those principles by which you will govern yourself.
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Act With Integrity
Translate your purpose and vision into reality and make your day-today actions consistent with what is most important.
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Value Who You Are
Make a decision to care for yourself, accept your weaknesses, and acknowledge and build upon your strengths.
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From Gentle Ears, Inc.
Myers-Briggs


Would you like to improve morale, productivity, communication, collaboration, leadership and customer satisfaction? We are certified to present Myers-Briggs Training in its many applications including:
Teams
Dealing with Conflict
Individual Change
Organizational Change
Career Development
Career Decisions
Selling
Culture
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From Thinking for Results
Why Don't They Get It? Understanding and Influencing Others



What are these people thinking? Are they thinking at all? In order to influence how someone acts, you must understand how they think - chances are, it's not like you do. Lively, interactive, and fun, Randy takes a look at how to create common ground.
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From HRDQ
Reproducible Program Library - Customizable Soft Skills Training Programs





Ready. Print. Train.
Quality training at the push of a button.
You want soft-skills training that gets results.
You want training that addresses your specific needs.
You want training that s affordable.
And you needed it yesterday.
Sound impossible? Not anymore
Introducing the HRDQ Reproducible Program Library, a collection of over 70 half-day and one-day programs. Each
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From TACH Solution
Managing Managerial Effectiveness
This course will introduce the participants to a holistic view of effective and efficient supervisory and management. The main focus is to develop high performance and capable manpower in performance development. Most of the time, we often forgotten that human factor is one of the key elements in ensuring the success of the process and productivity.
Participants will be able to understand the
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From Motivational Training
Re-inventing Leadership

Re-inventing Leadership
Nov 28 -30, 2005 @ Retford, Notts.
Delegate Fee: £975.00 + VAT
Introduction
Great leadership is inspiring people to want to do what you expect of them , and often exceed your expectations. There are three key attributes to being an outstanding leader. Experts tell us that the ideal
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From People Tree Training Northampton
Introduction to Emotional Intelligence

Emotional Intelligence is now being recognised as an important differentiator in the workplace with regard to personal and organisational success. This three hour course introduces the subject of EQ or EI (Emotional Intelligence) and how it sits within the modern workplace. We can take a look at your level of EQ or EI and then examine a variety of exercises to improve your EQ score and life
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From Boston University Corporate Education Center
Driving Performance Through Emotional Intelligence
Mastering the Art of Interpersonal Leadership begins to unravel the mystery of what separates those who truly are influential within organizations from those who could be. Through developing your intrapersonal intelligence and interpersonal intelligence understanding yourself and understanding others you will gain insight into the motivators and drivers that affect your own behavior and that
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From CSED/Culturally Sensitive to Ethnic Diversity, Inc.
Emotional Intelligence: In relationship building


Teach great communication skills for better relationship building.
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From Affinity Consulting and Training Group
Adventures in Attitudes - A Guided Program for Achieving Personal and Professional Growth


Adventures in Attitudes is a program like no other. Delivered in ten half-day sessions, or as one continuous three and a half-day session, this is a strategic program designed to help people understand that how they perceive and respond to events is their choice.
This awareness is the first step in changing negative attitudes to positive ones, and in changing disengagement to engagement. Over
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From Covisioning
Using Emotional Intelligence: How to Best Use Your Brain for Successful Results



Whether you're an entrepreneur, executive, team leader or parent, emotions must be considered when resolving difficulties and developing strong relationships. When emotions are triggered, the quest for logic is lost. Whether it's your own brain that is deceiving you or it's the reactive brain in the person you are talking to that is hindering progress, you have to know how to make shifts at the
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From Simply Effective --> Results!
Give your business permission to soar

- Break through the damaging effects of stress
The effect that stress has on us depends on how we handle it. This class will discuss some of the triggers and physiology of stress and suggest tools to try to take those limiting blinders off your business. The class will focus on an organizing and central intelligence within each of us that can lift us beyond our problems and into a new
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Who is the Emotional Manager of your Office? It must be you.


There is a global paradigm shift occurring. It s a shift to a more humane cooperative and considerate world. It will be facilitated as people first make a paradigm shift within, shifting from head intelligence to heart intelligence. That is, a shift to more efficient ways to perceive and respond to life s challenges. This shift will not be led by corporations. It will begin with individuals and
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