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From RRC Training
NEBOSH Construction Certificate Distance Learning


The NEBOSH Construction Certificate has been designed to provide those making day-to-day decisions in construction work with a broad knowledge of health and safety in order to ensure that the health and safety implications of their decisions are properly taken into account. It has been designed for site managers, planning supervisors and employee representatives.
This highly flexible method of
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From International Center for Etudes
Customer Service




...f every person who comes in contact with customers.
Each employee holds extraordinary influence over the customer relationship. Their interactions can attract new customers and keep existing ones
The certificate objectives is to support the participant with the know how to :
Define Customer Service Concept and techniques
Interact with customers to help them feel more comfortable and satisfied
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Human Resource Management


Course Objectives:
Upon the completion of this training course, the participants will be able to:
Identify the strategic role that human resource management plays within the modern day organization.
Outline key functional human resources areas that can be introduced in any organization.
Course Content:
Global and local factors affecting HRM.
HRM main responsibilities.
Career planning and
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