Instructor Led Employee Training

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Employee Training Seminars and Classes
From STM
J-STD-001 instructor led training HAND SOLDERING - IPC CERTIFICATION -- A comprehensive, hands-on solder training and certification program based on the J-STD-001 book. This course gives companies and individuals all the knowledge they need to increase employee skills and performance. The course includes understanding the workmanship standards found in the J-STD-001 book and a healthy dose of hands-on soldering training.  more...
From HAZMAT Plans & Programs, Inc
HAZWOPER 40 Hour Training, Instructor Led Training in Denver, CO instructor led traininggroup study and discussionbook ... OSHA HAZWOPER 40 Hour training is a requirement for any employee who may be involved in the removal, treatment, storage or disposal of hazardous waste. This includes, but is not limited to, waste water workers, oil spill workers, contaminated soil or groundwater remediation personnel, remediation crews, employees involved with the removal or handling of underground tanks, construction workers  more...
Safety Manager Training - Denver, CO instructor led traininggroup study and discussion The Safety Manager Course is designed for anyone with the responsibilities of workplace health and safety. This might include safety committees, safety managers, facility managers, or the Company Man. The Safety Manager course teaches students the applicability of OSHA regulations and the importance of a comprehensive safety management system. The course is a one day, Instructor-Led training  more...
Confined Space Training - Denver, CO instructor led traininggroup study and discussionworkshop / seminar ...rams - Permit Systems - Entry and Exit Procedures - Employee Training - Entrant Duties - Attendant Duties - Supervisor Duties - Rescue and Emergency Services Each student will receive a wallet card for completion of Confined Space Training at the end of the class. Cost: $95. 00 Dates: December 19, 2011 February 29, 2012 Time: 8am to 12pm Location : Denver,  more...
Confined Space Training - Denver, CO instructor led traininggroup study and discussion ...rograms - Permit Systems - Entry and Exit Procedures - Employee Training - Entrant Duties - Attendant Duties - Supervisor Duties - Rescue and Emergency Services Each student will receive a wallet card for completion of Confined Space Training at the end of the class. Class Dates: December 19th, 2011 8am - 12pm February 29, 2012 8am - 12pm Cost: $95. 00 Location: Denver,  more...
DOT HAZMAT Shipping - Denver, CO instructor led traininggroup study and discussionbookvideos, dvds ...T HAZMAT Shipping course is the required training for any employee who handles hazardous materials including individuals who ship or receive hazardous materials, prepare hazardous materials for transportation, mark and label containers, complete shipping documents, select packaging and load or unload hazardous materials. This course is designed to meet the training requirements as specified in  more...
Safety Manager Training Course instructor led traininggroup study and discussionbookworkshop / seminar ...s of discussion: - Introduction to OSHA - Employer/ Employee Rights and Responsibilities - How to read the Codes of Federal Regulations (CFR) - OSHA Recordkeeping Requirements - Documentation Including the OSHA 300 Form - Health and Safety Programs - Hazard Communication Programs (HAZCOM) - Hazard Materials Management Plans - Emergency Response Plans -  more...
Oil and Gas 24 Hour Hazard Recognition - Denver, CO instructor led traininggroup study and discussionworkshop / seminar ...Topics: * Introduction to OSHA, OSH Act, Employer/ Employee Rights * OSHA Focus Four * Hazard Communication * Workplace Hazardous Materials Information System (WHMIS) * Materials Handling * Fire Prevention * Confined Space * H2S Gas * Blood bourne Pathogens * Electrical Safety * Isolation - LockOut/ TagOut * Fall Protection *  more...
From MeritForge Infotech
Websphere Portal Server Administration and Application Development instructor led trainingcoursewaretrain the trainercomputer lab ...ons, processes, and individuals to help build Business-to-Employee (B2E), Business-to-Business (B2B), and Business-to-Consumer (B2C) portals. Application developers build skills and knowledge to code robust portlet applications. Experienced application developers develop the skills and knowledge to code robust Java Specification Request (JSR)168 based portlet applications using the portal  more...
From Taylor Performance Solutions, Inc.
Train the Trainer instructor led training Taylor Performance Solutions offers unique and effective programs to support trainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session  more...
A Supervisor Quick Start Workshop instructor led training Topics include (1) The New Role of the Supervisor, (2) Effective Coaching Techniques and (3) Delegating to Manage Time, Develop Employees and Motivate Staff. Effective supervision can reduce employee turnover, reduce business expenses, create customer satisfaction and improve team performance !  more...
1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills instructor led trainingOn to one personal training and coaching ...people can coach you on your process, your products, your employee issues and enable you to walk out of a training session with an entire plan that will help you improve your performance. AND you get all this in a private conference room. Prices are competitive to typical registration fees for a public course. Call or email today if you want to increase sales, improve employee performance or  more...
Professional Customer Service Skills ... Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will practice enhancing their skills using case studies and  more...
Supervisory Skills Workshop instructor led training Improve the performance of your business by enhancing the skills of your supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance  more...
Management and Supervisory Skills Workshop instructor led training What Will You Learn and How Will You Benefit? How to set goals to be more productive How to coach and train to maximize your staff's ability How to gain time so you can focus on the business or the management of the department How to increase employee retention to avoid unnecessary costs  more...
Communications and Customer Relations instructor led training ...ution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will practice enhancing their skills using case studies  more...
From Business Coach Philippines
Human Resource Management Human resouce management is a vital function in every company and this concise course spans its broad scope. Important concepts and their application will be discussed along with the relevant laws dealing with employment. Organizational development will also be tackled along with talent and career management of employees to maximize your manpower resource.  more...
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Malaysian Industrial Relations and Employment Law Course ...ade Unions Department of Occupational Safety and Health Employees Social Security Organization ESSO Employees Provident Fund EPF Human Resource Development fund Industrial Courts Employment Legislations The Employment Act and Sabah and Sarawak Labour Ordinances The Employees Provident Fund Act The Employeea ™s Social Security Acts The Occupational and Safety Health Act The  more...
Project Management in Action Managing World Bank Projects ...ng Herzberga ™s ideas as a basis for an effective a Employee Relations Strategya ™ Applying Equity Theory: Recognising Inequity Goal-Setting Theory: Performance Management Application Expectancy Theory: What does Valence holds for project management targets? Improving Project Sustainability Through an Equitable Reward System Reinforcement Theories: Reinforcement Theory  more...
Evaluating the Performance of Industrial Investments instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directed ... b) Return on equity c) Margins d) Earnings growth e) Employee turnover f) Research and development g) Environmental spending h) Using Analysts CFOs i) Quality of management - Assessing Corporate environmental policy - Converting qualitative factors to quantitative factors - Evaluating Marketing Management 3.) Cost/ Volume/ Profit Analysis - Breakeven analysis - Calculating  more...
Enhancing Managerial Effectiveness instructor led trainingon-line e-learning cbt (computer based)self directed ...eeds - Leader orientation - Person orientation - Employee cantered leaders - Participative leadership - Democratic leadership - Performance monitoring - Leadership and environmental variability - Leadership-superior subordinate relationship - Leadership and team development - Leadership and flexibility - Leadership and decision making - Leadership influence  more...
Human Resource Management HRM in the Oil and Gas Industry instructor led trainingon-line e-learning cbt (computer based)self directed ...an resource planning. 3. The Strategic Significance of Employee Resourcing & Approaches to Employee Resourcing By the conclusion of the established learning activities, delegate will be able to: - Demonstrate their understanding of the importance of employee Resourcing in an oil and gas organisational context - Demonstrate their understanding of the different employee resourcing  more...
Change Management and Executive Leadership in Organisations instructor led trainingon-line e-learning cbt (computer based)self directed ...tion Orienteda ™ leaders and their relationship with employee satisfaction and subsequent staff turn over level - Point to specific empirical research supporting the relationship between participative leadership 2. Leadership Styles By the conclusion of the specified learning and development activities, delegates will be able to: - Distinguish between control and influence  more...
Public Relations in Principle and Practice Course instructor led trainingon-line e-learning cbt (computer based)self directed ...rint Media Relations - Electronic Media Relations - Employee Relations in Public Relations Settings - Multicultural Community Relations - Government Relations: Enhancing Public Relations Effectiveness - Consumer or Client Relations in Public Relations 4. International Relations Dimensions of Public Relations A. OBJECTIVES: By the conclusion of the specified  more...
Executive Leadership and Corporate Communication instructor led trainingon-line e-learning cbt (computer based)self directed ...tion Orienteda ™ leaders and their relationship with employee satisfaction and subsequent staff turn over level - Point to specific empirical research supporting the relationship between participative leadership C. Information Gathering, Processing and Presentation By the conclusion of the specified learning activities, participants will be able to: - Distinguish between  more...
Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach instructor led trainingon-line e-learning cbt (computer based)self directed ...the factors influencing human resource planning. A. 3. Employee Resourcing: Recruitment and Selection (Introduction Only) By the conclusion of the specific learning & development activities, delegates will be able to: - Exhibit an understanding of the desirability of a limited turnover of staff. - Demonstrate their ability to determine the type of commitment that motivates  more...
Human ResourceTraining and Development Management ...g, implementing and reviewing the effectiveness of HRP. Employee Retention: An Introduction To Talent Management a Career management: career theory, career development, management and succession planning: a Management succession charts a Psychometric testing The psychological contract and the impact on employee retention. Human Resource and Performance Management a Assessing  more...
Managing Individuals and Groups in an Organisation instructor led trainingon-line e-learning cbt (computer based)self directed ...egotiation: beyond worker-manager prerogative 3.) Employee Development a incorporating training needs analysis OBJECTIVES: - Locate employee development in a strategic context; - Demonstrate their ability to analyse training needs; - Be able to evaluate the conventional and non-conventional methods of training needs analysis; - Demonstrate their ability to develop and manage a  more...
Managing Individual Performance instructor led trainingon-line e-learning cbt (computer based)self directed ... career structure OBJECTIVES: - Define reward in an employee relation context - Suggest the importance of reward management in organisation - Explain the bases of reward management - Explain the reward model - Provide an appraisal of a specific remuneration system - Determine the factors that negatively or positively affect remuneration systems - Formulate and evaluate a  more...
UK Employement Law instructor led trainingon-line e-learning cbt (computer based)self directed ...se: OBJECTIVES: - Define the bases of the a employer-employee relationshipa ™ - Determine the purpose, components and parameters of the UK employment law - Illustrate the key provisions of the Employment Act 2002 - Explain the role of the Employment Act 2002 and its Statutory Instrument 2004, in averting a employer-employee repudiationa ™ - Identify some of the key issues of  more...
The Newcomer in an Organisation a Strategic Approach instructor led trainingon-line e-learning cbt (computer based)self directed ... Intellectual property is protected at every level of the employee involvement - Devise an appropriate mentoring and coaching system to facilitate the learning and development of the newcomer - Stage probationary evaluation and systematic feedback - Determine local Intellectual Property Law - Effectively apply Intellectual property Rights conventions to organisational benefits - Determine  more...
The Management of Human Resource instructor led trainingon-line e-learning cbt (computer based)self directed ...effectiveness of HRP. 3.)The Strategic Significance of Employee Resourcing & Approaches to Employee Resourcing OBJECTIVES: - Demonstrate their understanding of the importance of employee Resourcing in an organisational context - Demonstrate their understanding of the different employee resourcing strategy - Demonstrate their understanding of the benefits and drawbacks of  more...
Talent Management instructor led trainingon-line e-learning cbt (computer based)self directed ...anagement - Key success factors in talent management - Employee Retention - Career management: - Career theory, - Career development, management - Management and succession planning - Management succession charts - Psychometric testing - The psychological contract and the impact on employee retention 4.) Launching and empowering High Performance Teams OBJECTIVES: -  more...
Personnel and Occupational Testing instructor led trainingon-line e-learning cbt (computer based)self directed ... norms - Indicate the value of test to applicants and or employees - Verbalise the value of test to organisations - a Make a casea ™ for diagnostic employment interviewing - Explain why personnel testing is immense value to organisational improvement and workera ™s continuous professional development - Establish the characteristics of a good test - Indicate the steps that can  more...
Personnel and Occupational Test Questionnaire Design and Results Analysis instructor led trainingon-line e-learning cbt (computer based)self directed ...age Score - Distinguish Between Management, Supervision, Employees (Operators) And Human Resources Tests - Design Management Tests - Design Supervision Tests, With A High Degree Of Competence - Design Employee (Operators Test) With At Least 50% Proficiency - Demonstrate An Acceptable Competence Level In The Design Of Human Relations Tests - State The Types Of Standardised Tests That  more...
Leadership Styles Seminar or Course on-line e-learning cbt (computer based)self directed ...ship between the Contingency Approaches to Leadership and Employee Development 68. Demonstrate an understanding of the emphasis that Contingency Approaches to Leadership places on Leader-Behaviour Variation 69. Link Contingency Approaches to Leadership with Phases of Team Development 70. Illustrate the link between Contingency Approaches to Leadership and Managerial Control 71.  more...
Employee Resourcing and Worker Motivation instructor led trainingon-line e-learning cbt (computer based)self directed .... - Demonstrate an understanding of the legal bases of Employee Resourcing - Relate specific recruitment, selection, retention and exit issues to UK and European legislation - Cite Specific legislation and related cases relevant particular job design issues - Suggest the constraints that specific UK Protective Legislation place on the recruitment, selection and management of  more...
Executive Leadership and High Performance Team Management instructor led trainingon-line e-learning cbt (computer based)self directed ...on Orienteda ™ leaders and their relationship with employee satisfaction and subsequent staff turn over level Point to specific empirical research supporting the relationship between participative leadership behaviour and organisational effectiveness 3.) High Performance Teams - Provide at least three alternative phrases for the concept of high performance teams - Illustrate  more...
Enhancing Objective Accomplishments Through An Enthusiastic Workforce instructor led trainingon-line e-learning cbt (computer based)self directed The details of the modules: 1.) Motivating workers: Intrinsic and Extrinsic Rewards OBJECTIVES: - Demonstrate an understanding of the concept of motives and their value in organisational and subsystem effectiveness. - Distinguish between the different sets of motivation theories, notably content, process and reinforcement. - Demonstrate their ability to translate motivation theory into  more...
Employee Resourcing Recruitment and Selection instructor led trainingon-line e-learning cbt (computer based)self directed ...ge. - Demonstrate an understanding of the legal bases of Employee Resourcing - Relate specific recruitment, selection, retention and exit issues to UK and European legislation - Cite Specific legislation and related cases relevant particular job design issues - Suggest the constraints that specific UK Protective Legislation place on the recruitment, selection and management of employees. -  more...
Advanced Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...ng Herzberga ™s ideas as a basis for an effective a Employee Relations Strategya ™ - Applying Equity Theory: Recognising Inequity - Goal-Setting Theory: Performance Management Application - Expectancy Theory: What does Valence holds for project management targets? - Improving Project Sustainability Through an Equitable Reward System - Reinforcement Theories: - Reinforcement  more...
MSc Human Resource Training and Development Management instructor led trainingon-line e-learning cbt (computer based)self directed ...source planning. A. 1. 3 The Strategic Significance of Employee Resourcing & Approaches to Employee Resourcing By the conclusion of the established learning activities, delegate will be able to: - Demonstrate their understanding of the importance of employee Resourcing in an organisational context - Demonstrate their understanding of the different employee resourcing strategy  more...
Human ResourceManagement a Practitioners Approach instructor led trainingon-line e-learning cbt (computer based)self directed ...urce planning MODULE 3.: The Strategic Significance of Employee Resourcing & Approaches to Employee Resourcing - Demonstrate their understanding of the importance of employee Resourcing in an organisational context - Demonstrate their understanding of the different employee resourcing strategy - Demonstrate their understanding of the benefits and drawbacks of individual employee  more...
From PetroEDGE
COMPETENCY MANAGEMENT SYSTEMS IN OIL GAS 27 29 February 2012 Kuala Lumpur Malaysia ...ure effective internal systems are in place which support employee development and provide evidence of their competence. A Competence Management System (CMS), correctly developed and applied provides employees and organisations with the tools to demonstrate competence and contributes to career development of the individual and the business as a whole. The 3 day Competence Management a The  more...
6th run in Asia LNG FUNDAMENTALS Master the Essential Commercial and Technical Forces Driving the Global LNG Value Chain 31st Oc group study and discussioncd rombookworkshop / seminar About this training course The 21st century has been coined the century of gas. The course will address the fundamental technical and economic factors that have driven and will drive the successful development of natural gas reserves by means of an integrated liquefied natural gas (LNG) project. The current exponential growth in the use of natural gas through international trade in LNG is  more...
From Calyptus Consulting Group
Guiding, Directing and Motivating Others instructor led traininggroup study and discussion This 2-day course is geared toward managers and supervisors. Participants will learn about employee expectations; understand and apply various ways to work with people on the job; how to deal with employees fairly; and, how to guide and direct others. Participants will learn how to change behaviors to create a people-oriented environment.  more...
Warehousing and Materials/Inventory Management instructor led traininggroup study and discussion During this 3-day program participants will learn how to measure and evaluate warehouse operation performance to improve warehouse efficiency and personnel productivity. Topics include customer service, warehouse operational requirements; inventory management; warehouse transactions; receiving procedures; materials handling and storage; warehouse efficiency and layout; performance measurement;  more...
From Lorman Education Services
Current Issues in Payroll Management instructor led training ...onomically and lawfully manage your company's payroll and employee leave programs is paramount. You must stay current on the latest rules and regulations under the FLSA and state law to keep labor costs down and comply with legal requirements. Penalties, adverse publicity and civil legal liability for even small errors can be extremely costly for your business. Attend this seminar and get the  more...
Fair Labor Standards Act ...ngled in a web of confusing wage and hour laws? /strong Employee lawsuits and government agency enforcement actions for wage and hour violations are at an all-time high, especially in Georgia. Penalties on even small errors can be extremely costly for your business. Register today and get the information you need to stay current on the latest rules and regulations and to keep your labor costs  more...
Labour Standards Code instructor led training ...nd penalties. /strong Prevent the financially crippling employee claims and penalties that plague employers in today's workplace. Register for this seminar and get the Labour Standards Code savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof policies. With a slew of responsibilities already on your plate, how can you keep up  more...
Employment Law Update instructor led training ...e litigation. /strong Prevent the financially crippling employee claims and lawsuits that plague employers in hard financial times. Register for this seminar and get the money-saving employment savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof policies. With a slew of responsibilities already on your plate, how can you  more...
Unemployment Insurance 101: Assessing and Responding to Claims for U.I. Benefits ... to achieve prompt and cost-efficient resolutions to your employee benefit claims. You will get expert advice on how to evaluate different situations and determine if a former employee is eligible for unemployment insurance benefits. Register today and get a clear understanding of the law and the opportunities it presents for avoidance of an unfavorable U.C. experience rating. Benefits for  more...
Employee vs. Independent Contractor ...employees and independent contractors - and prevent costly mistakes. /strong Attend this enlightening seminar and stay abreast of the latest issues relating to independent contractors. Our seasoned professionals will provide practical answers to your most pressing questions about distinguishing between employee and independent contractor. You will get an inside look at how to respond to  more...
Employee Discharge and Documentation instructor led training ...omised. Lawsuits are on the rise. Whether supervising one employee or dozens, handling discharge and documentation issues is often a manager's worst nightmare. What's more, courts and juries are providing a jolting wake-up call for those who fail to meet the challenge. To stay on top and on task, you need this seminar to make sure you have the latest developments and defense strategies at your  more...
Americans With Disabilities Act instructor led training ...ts Act of 2008. Find out what you need to know to prevent employee abuse of complicated disability and leave statutes - and position your company for the best possible outcome if a lawsuit does arise. Register today! Benefits for You - Avoid disability lawsuits by knowing exactly who the amended ADA covers - Save time and money by learning exactly what accommodations you need to make - get  more...
Workplace Accommodation ...r and learn what steps to take when you are faced with an employee requesting accommodation. Get answers to all your pressing questions about your legal requirements. Let local experts teach you how to create compliant practices and bulletproof policies. With a slew of responsibilities already on your plate, how can you keep up with all the latest developments? Easy - enroll today and get the  more...
Employment-Related Records instructor led training Benefits strong Protect your organization - know the ins and outs of employment-related records. /strong In one day you can learn a hassle-free way to keep your records audit-ready. Attend this seminar and get the legal and practical information you need to ensure compliance with recordkeeping laws. Developing and maintaining employment and business records are extremely important components  more...
Employment-Related Records instructor led training ...ter most to you. Benefits for You - Effectively document employee hiring and termination records - Find out what you need to know about managing employee records in the age of social media - Understand the use of social media in employee discipline - Stay up-to-date in recent developments involving employee records This seminar is designed for human resource and industrial relations  more...
From Jef Menguin Workshops and Seminars
Train the Trainers instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...terms success and performance to meet evolving client and employee expectations. At the same time, the number of training options for transferring learning has mushroomed so that e-learning, distance learning, videoconferencing, and self-directed programs are becoming more commonplace as compared with the traditional classroom setting. The term training itself has been broadened to the  more...
From Lorman Education Services
Time Off: State and Federal Laws on Employee Leave, Vacations and Holidays instructor led training ...ns and other cutting-edge leave issues. /strong Do your employees ever need to show up for work? Sometimes it may seem like the answer is no. Laws regarding leave and time off benefits are among the most perplexing aspects of dealing with employees in today's workplace due to the various complex and confusing laws involved. The constantly evolving laws governing time off allow no room for  more...
Nuts and Bolts of Payroll Taxes Benefits strong Protect your organization - know the ins and outs of payroll taxes. /strong Attend this seminar and obtain a better understanding of the interplay between state and federal tax issues, including treatment of various types of workers, benefits provided to those workers and treatment of nontraditional compensation for tax purposes. Whether you are new to the field or have years of  more...
Practical and Legal Issues of Employee Wellness Programs ...e nothing gets overlooked - get on the road to success in employee wellness programs. /strong With health benefit costs on the rise, many employers are using targeted, coordinated wellness programs as a last line of defense to their burgeoning health insurance budgets. When designing and implementing such programs, most employers don't think about the ADA, HIPAA, EEOC, DOL, HHS and IRS. Yet  more...
Navigating Social Media in the Workplace Benefits strong Stay ahead of the new challenges and opportunities social media presents by addressing them now! /strong Social networking via online tools such as MySpace , Facebook and Twitter has exploded in popularity over the last few years. Despite this growth employers have been slow to adopt and disseminate policies for appropriate usage of these websites exposing themselves to risks  more...
Employee Leave Issues ...nfusing leave laws? /strong The laws and regulations on employee leave, vacations and holidays are complex and confusing. This seminar will provide a map for the maze of provincial and federal rules. Find out what your responsibilities are for leaves under the Employment Standards Act. Discover how to clearly define return-to-work job duties. By attending this seminar, you'll take away a  more...
Employee vs. Independent Contractor: Making the Distinction instructor led training ...employees and independent contractors - and prevent costly mistakes. /strong Attend this enlightening seminar and stay abreast of the latest issues relating to independent contractors. Our seasoned professionals will provide practical answers to your most pressing questions about the Illinois' Employee Classification Act. You'll get an inside look at how to respond to confusing issues  more...
Employee Handbooks: Keeping Your Policies Up To Date instructor led training ...employee handbooks - what you don't know could hurt you /strong Learn from experienced management-side labor and employment lawyers how to get the most out of your organization's employee handbook. We'll cover what state and federal laws say you must have in a handbook, what you ought to seriously consider for your handbook and what should not be included. You'll gain a clear understanding of  more...
Overtime and the Salaried Employee: A Disaster Waiting to Happen ...iscover that you haven't been paying overtime to eligible employees? If employees sue you, how far back into the past can they go to seek payment? Limitation periods for overtime are complex. Attend this seminar and gain a better understanding of the potential liability of unpaid overtime claims. You'll also learn about voluntary compliance - do you pay only on a go-forward basis, or do you  more...
Employee Discharge and Documentation instructor led training ...omised. Lawsuits are on the rise. Whether supervising one employee or dozens, handling discharge and documentation issues is often a manager's worst nightmare. What's more, courts and juries are providing a jolting wake-up call for those who fail to meet the challenge. To stay on top and on task, you need this seminar to make sure you have the latest developments and defense strategies at your  more...
Managing Absenteeism instructor led training ...r this innovative seminar and get up to speed on managing employee absences in Alberta. Understand the intricacies of attendance management. Get a handle on complicated issues surrounding human rights. Avoid problems down the road by protecting yourself and your company - find out exactly what the critical issues are and how to best handle them. You'll gain the practical insight you need to  more...
From Bold New Directions
Situational Frontline Leadership instructor led trainingon-line e-learning cbt (computer based)group study and discussionbook ...bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to diagnose individual situations and employ core communications skills to partner for performance. How to provide clear direction. To be specific. Actively listen. Give feedback. Enhance self-esteem. Participants practice and use these skills. In  more...
Thriving In Times of Change instructor led trainingon-line e-learning cbt (computer based)group study and discussionbook ...engthened ability to find creative solutions - Enhanced employee engagement & resilience - Increased efficiency & productivity - Improved ability to prevent conflicts - Better ability to focus on company priorities - Commitment to create a positive team culture - Capacity to respond positively to change - Improved understanding of clientsa ™ challenges - Development of  more...
From Lorman Education Services
Effective Management Strategies for Supervisors: What You Don't Know Can Hurt You instructor led training ...mportance of having an employment agreement in place with employees, as well as the keys to retaining valuable employees. You'll also gain insight on how to avoid legal troubles regarding human rights in the workplace. Unfortunately, employment relationships do not always work out; sometimes the best outcome for both sides is to part ways. Learn from a legal perspective how to best address  more...
Human Resource Fundamentals instructor led training ... expensive litigation. Prevent the financially crippling employee claims and lawsuits that plague employers in hard financial times. Register for this seminar and get the money-saving employment savvy your company has been looking for. Let local experts teach you how to create compliant practices and bulletproof policies. With a slew of responsibilities already on your plate, how can you keep  more...
Fully Funded vs. Self-Funded Health Benefits: Which Option Is Best for Your Organization? instructor led training Meet the challenges ahead - discover which funding option is best for your health benefits plan. Join us for this innovative seminar and get up to speed on the components of an effective benefit strategy. Understand the intricacies of HRAs, FSAs and HSAs. Get a handle on the risks and potential rewards of self-funding your health plans. Avoid problems down the road by protecting yourself and your  more...
Training for Supervisors: How to Limit Liability for Employment Issues instructor led training ...ability to manage and respond to personnel issues such as employee requests for leave or accommodation, poor employee performance and absenteeism. Although supervisors typically have received training in their operational areas, they may not have received similar training in their personnel-related responsibilities. This seminar will provide you with tools and practical suggestions for  more...
Workplace Privacy and Human Rights instructor led training ...e practical answers to your most pressing questions about employee monitoring, including email and Internet surveillance. You'll get an inside look at how to respond to confusing issues surrounding employee medical information. Take advantage of this opportunity to make sure you stay current and stay out of trouble. You'll hear proven techniques for handling any privacy and human rights issues  more...
Fundamentals of Acquisition Transactions instructor led training Fundamentals of Acquisition Transactions - How to avoid the pitfalls of acquisition transactions what you don t know could hurt you. Join us for this innovative seminar and get up to speed on current developments in agreements. Understand the intricacies of mergers and acquisitions. Get a handle on complicated issues surrounding qualified plans. Avoid problems down the road by protecting  more...
Proactive Strategies to Reduce Your Workers' Compensation Premiums instructor led training ...o-legal quagmire that serves neither the interests of the employee, nor the employer. However, by understanding that workers compensation is more than insurance, simple tools may be employed to reduce the likelihood of incurring claims and may reduce the toll of claims that do occur. Three steps over three months can profoundly affect an organization s workers compensation experience. By  more...
Workplace Wellbeing: The Path to Enhanced Productivity instructor led training Managing Workplace Health - Many Canadian companies are at the forefront of a growing global recognition that business productivity is both positively and negatively affected by workforce health. Whereas HR was previously focused on managing health care costs, attention is now increasingly directed towards managing health and wellness initiatives aimed at improving workforce health on a  more...
Creating and Maintaining a Domestic Partner Benefits Policy: New Laws and Recent Trends instructor led training ...mployers offer benefits to the domestic partners of their employees. However, employers frequently struggle with various legal and administrative questions such as what benefits to offer, what type proof of domestic partnership should be requested, how to tax the benefits and if they are required to or prohibited from offering certain benefits. This teleconference will help you administer your  more...
HSAs HRAs FSAs How They Can Reduce Your Cost and Increase Your Benefits instructor led training ...ou need to become ever more creative in establishing your employee benefit programs. Attend this innovative seminar and learn how to supplement your medical insurance plan with other benefit programs to keep costs in check and still offer full medical coverage. FSAs and HRAs either individually or working together with a medical plan can help you save money or hold your insurance costs  more...
From Wintrac Inc.
Portal Application Development using RAD v6.0 This course utilizes a combination of instructor-led discussions and interactive workshops to demonstrate the capabilities of IBMa ™s Portal solution. The IBM Portal Server provides a single point of interaction through the implementation of portlets and provides dynamic information, applications, processes to build Business-to-Employee (B2E), Business-to-Business (B2B) and  more...
Employee Initiative How to Make It Happen (leadership development) ...employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees and identify and overcome  more...
Practical Leadership Up to this point in your career, you have been a successful employee or individual contributor, or have recently been promoted to manager. You have developed skills to be successful in your field. In this course, you will learn the practical skills you need to be an effective leader in your organization. You can get a complete list of other Business Skills classes at  more...
WebSphere Portal v5.0 Application Development This course utilizes a combination of instructor-led discussions and interactive workshops to demonstrate the capabilities of IBMa ™s Portal solution. The IBM Portal Server provides a single point of interaction through the implementation of portlets and provides dynamic information, applications, and processes to build Business-to-Employee (B2E), Business-to-Business (B2B) and  more...
Portal Application Development using WSAD v5.1 This course utilizes a combination of instructor-led discussions and interactive workshops to demonstrate the capabilities of IBMa ™s Portal solution. The IBM Portal Server provides a single point of interaction through the implementation of portlets and provides dynamic information, applications, processes to build Business-to-Employee (B2E), Business-to-Business (B2B) and  more...
Portal Application Development using RAD v7.0 This course utilizes a combination of instructor-led discussions and interactive workshops to demonstrate the capabilities of IBMa ™s Portal solution. The IBM Portal Server provides a single point of interaction through the implementation of portlets and provides dynamic information, applications, processes to build Business-to-Employee (B2E), Business-to-Business (B2B) and  more...
Communication Skills for Emerging Leaders ...employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities. You can get a complete list of other  more...
R12 Oracle Payables Management Fundamentals In this course, participants learn how to set up and use Oracle Payables to manage the accounts payable process. They learn how to create and manage suppliers and supplier bank accounts, process individual and recurring invoices, match invoices to purchase orders or receipts, use multiple distribution methods, and process various types of payments. Other topics included in the course cover how  more...
Employee Initiative How to Make It Happen ...employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees and identify and overcome  more...
Business Etiquette and Common Courtesy ...bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona ™t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for  more...
Adapting Your Style ...ople come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesna ™t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for building  more...
From Learning Technologies, Inc.
Effective Performance and Employee Management instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...
From Alliance Training and Solutions
Oracle R12 Financials Consultant Certification instructor led traininggroup study and discussioncoursewarebookcomputer lab ...with other Oracle Applications, how to import invoices or employee expense reports, and how to use invoice approval. Finally in Oracle Receivables, students will learn how to set up and use to manage receivables processing. Students learn how to manage parties and customer accounts, how to process invoices using Auto-Invoice, how to enter and complete invoices, and to perform other relevant  more...
From Management Training Institute
Situational Frontline Leadership instructor led traininggroup study and discussionbookworkshop / seminar ...bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to diagnose individual situations and employ core communications skills to partner for performance. How to provide clear direction. To be specific. Actively listen. Give feedback. Enhance self-esteem. Participants practice and use these skills. In  more...
From Discovery Detective Academy
Liquor Law Compliance Basic & Mangement Certification instructor led trainingVirtual Classroom available for some class dates. Home of the famous Liquor Law Boot Camp Discovery Detective Academy has the most regularly scheduled open enrollment Arizona Liquor Training classes. Check our web calendar for upcoming class dates and use our on-line shopping cart to conveniently enroll and pay for your class. ARIZONA STATE LIQUOR BASIC & MANAGER CERTIFICATION  more...
From Meirc Training and Consulting
Team Building Training, High Performance Teams instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the dubai team building training program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...
Social Media Training Dubai Internet Marketing Training Meirc instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer By the end of the social media training program, participants will be able to: Reach their buyers directly, establishing a personal link with current and prospective customers. Reach niche buyers with targeted and effective messages. Publish content people want to read and that search engines reward with high rankings. Understand how tools like blogs, podcasts, webcasts and social networking  more...
Leaders Power instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.  more...
Professional Manager - Certified instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behaviour and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...
Advanced Level Supervisory Skills instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Help clarify roles and responsibilities of the new job. Adjust to the new role with confidence and assurance to handle the position. Grasp the importance of setting goals, planning and prioritizing in order to achieve organizational objectives. Organize time, work and effectively use delegation. Inspire employees and align the team.  more...
Coaching and Counseling for Peak Performance Skills instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Define coaching, counseling and mentoring and describe the differences between these three critical people management skills. Decide when to use coaching and/ or counseling in work-related situations. Coach and/ or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help  more...
Motivating and Retaining Employees - Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Define employee turnover and the methods used to calculate it. Conduct effective exit interviews and use them to reduce employee turnover. Clear the main myths surrounding motivation and define the main theories for motivating individuals and teams. Define the main reasons behind de-motivated individuals and learn the main methods used  more...
Psychology of Peak Performance - Management instructor led trainingcoursewareworkshop / seminar By the end of the program, participants will be able to: Get an inside look at Personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Use the powers of positive and  more...
Interpersonal Communication Skills instructor led traininggroup study and discussioncoursewaretrain the trainer Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.  more...
Human Resources Management - Advanced Training instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training & Development through the use of Key Performance Indicators. List the main types of performance management and appraisal rating systems and how and when to use each. Explain the current trends in  more...
Compensation and Benefits - Human Resources Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Understand the basic principles and major elements of compensation. Understand the various processes in compensation: Job Analysis, Job Descriptions, Job Evaluation and Compensation Surveys. Determine and explain what makes up a sound and effective compensation and benefits program. Design a salary structure and related policies. Design and carry out a compensation survey.  more...
Organization Development and Effective Workforce Management - Human Resources instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the fundamentals of how businesses work and the importance of organization management. Develop organization structures to meet varying business needs. Understand the process of forecasting ongoing requirements, and the development of action plans. Understand the importance of succession planning to continued business success.  more...
Career Development and Succession Planning - Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the basics of career development and succession planning. Distinguish succession planning and management from replacement planning, talent management, and human capital management. Compare traditional and career planning-oriented HR focus. Explain employee and employer career development roles. Examine innovative corporate career development initiatives. Learn how to close the  more...
Designing a Performance Based Rewards System - HR Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Determine the right kind of performance based rewards system for their organization, including identifying and assessing the merits of the various rewards options. Design the system including all related documentation. Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations.  more...
Performance Management - Human Resources Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Explain performance management definitions, aims and developments. Learn how to use tangible and intangible measures of performance. Learn how to set business based objectives including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using competencies and the various rewards  more...
Talent Management Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify and understand the building blocks of talent management. Learn how to set up a talent management system. Understand the linkages that exist between organization excellence and effective people management. Learn how to identify, keep, develop and promote their best people. Learn how to coach, train and develop superkeepers. Understand how to integrate compensation with talent  more...
Advanced Maintenance Management - Maintenance and Safety instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit. Understand preventive and predictive maintenance as well as TPM and RCM. Examine the organizational, human and operational considerations for effective and cost-efficient maintenance work in their companies. Distinguish and optimize the special characteristics of maintenance activities in  more...
Managing Conflict Power through Influence - Interpersonal Skills and Self Development instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions.  more...
The Balanced Scorecard Achieving Performance Excellence - Strategy and Planning By the end of the program, participants will be able to: Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of  more...
Time Management - Interpersonal Skills and Self Dev By the end of the program, participants will be able to: Define time and its components. Identify and manage time wasters. Set goals and objectives and prioritize accordingly. Know their time usage profile by completing a self-assessment questionnaire. Apply one or more of the 7 habits of highly effective people.  more...
Competency-Based Human Resources Management - Human Resources Management By the end of the program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Discover where competencies come from and apply the main steps in designing competency frameworks and models. Identify the  more...
Managing Conflict Power through Influence - Training and Development instructor led traininggroup study and discussioncourseware Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions.  more...
Interpersonal Communication Skills - Communication Skills By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive  more...
Managing and Coordinating Training Proactively - Training and Development By the end of the program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance.  more...
Efficient Administration Skills - Administration and Secretarial By the end of the program, participants will be able to: Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques  more...
High Performance Teams - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...
Human Resources Management instructor led traininggroup study and discussioncourseware Explain the main functions in Human Resources and the role of each. Know the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Understand the cycle of Training and Development and how T&D works from identification of training needs to evaluation of training. Outline the roles and responsibilities of Human Resources in designing and  more...
Managing Your IT Projects Successfully instructor led traininggroup study and discussioncourseware Understand how to manage IT projects using project management methodology. Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner. Set realistic measurable objectives and estimate project costs and schedules using proven techniques. Develop work breakdown structures and establish an  more...
Middle Management - Leadership and Management By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in an increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous  more...
Career Development and Succession Planning instructor led traininggroup study and discussioncourseware Understand the basics of career development and succession planning. Distinguish succession planning and management from replacement planning, talent management, and human capital management. Compare traditional and career planning-oriented HR focus. Explain employee and employer career development roles. Examine innovative corporate career development initiatives. Close the developmental gap by  more...
Public Relations and Media Skills instructor led traininggroup study and discussioncourseware Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. Improve their awareness of the  more...
Successful Planning Scheduling and Control - Strategy and Planning By the end of the program, participants will be able to: Understand the critical managerial and supervisory functions of planning, scheduling and control. Utilize the planning cycle for effective results. Apply planning techniques to allocate budgets and resources, and to schedule projects. Use KPIs and targets to control results. Manage and control resistance to change.  more...
Fundamentals of Business Writing - Communication Skills By the end of the program, participants will be able to: Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Understand the basic structure of the English language.  more...
The Professional Executive Assistant PA - Administration and Secretarial By the end of the program, participants will be able to: Practice advanced administration and secretarial techniques. Acquire modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills  more...
Advanced Supervisory Skills - Leadership and Management By the end of the program, participants will be able to: Understand supervisory roles and related competencies. Grasp the importance of setting goals and planning in order to obtain commitment of others. Organize their time and use delegation as a tool to empower others. Energize and inspire their team for a better performance. Use coaching techniques to manage performance of others. Identify  more...
Creative Problem Solving and Decision Making - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as a business tool. Analyze and solve actual problems facing them at work.  more...
Interdepartmental Communication - Communication Skills By the end of the program, participants will be able to: Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational  more...
Win-Win Negotiation Skills - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Recognize the soft, hard and principled styles in negotiating. Plan and conduct (individually and within a team) several negotiations. Use the 10-point planning format that will allow reaching a win-win outcome. Appreciate and apply (if need be) different negotiating tactics. Identify, through several self-assessment tests, their preferred  more...
Advanced Human Resources Management - Human Resources Management By the end of the program, participants will be able to: List the main cycles in Human Resources and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital signs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and  more...
ASQ Certified Manager of Quality Organizational Excellence Refresher instructor led traininggroup study and discussioncourseware Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the constructed response section of the examination. Practice sample tests. This course is designed and developed by ASQa ™s Quality Management Division. The course is presented in a way that reinforces current knowledge,  more...
Coaching and Counseling for Peak Performance - Leadership and Management By the end of the program, participants will be able to: Define coaching, counseling and mentoring and describe the differences between these three critical people management skills. Decide when to use coaching and/ or counseling in work-related situations. Coach and/ or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help subordinates  more...
Certified Contract Manager instructor led traininggroup study and discussioncourseware Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and the roles of Contract Manager/ Administrator. Discuss ways of using lessons learned to minimize confrontations during implementation and avoid  more...
Developing and Implementing the Business Plan - Strategy and Planning By the end of the program, participants will be able to: Realize the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and define the most appropriate goals and strategies. Choose and implement tactics and programs designed to maximize operational success. Develop a practical plan that will enable management to monitor and  more...
Emotional Intelligence Strategies for Success - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Understand the nature and theories underlying Emotional Intelligence (EI). Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through self assessments. Determine the impact of different leadership styles and their associated competencies on  more...
Performance Management Setting and Measuring Objectives By the end of the program, participants will be able to: Explain performance management - definitions, aims and developments. Use tangible and intangible measures of performance. Set business based objectives - including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using  more...
The Power of Leaders - Leadership and Management By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.  more...
Strategic Thinking and Planning - Strategic Thinking and Planning By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an  more...
Report Writing for the Modern Business - Communication Skills By the end of the program, participants will be able to: Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Illustrate reports with attractive visual aids.  more...
HR for Non-HR Managers - Human Resources Management By the end of the program, participants will be able to: Allow participants to fully understand the all important role of intangibles in generating organizational success. Show how Non-HR Managers can add value to the people process and hence grow their HR capability. Give Non-HR-Managers a better understanding of the different HR functions. Demonstrate to the Non-HR manager how he/ she can play  more...
Certified Administration and Office Management Professional - Administration and Secretarial By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities  more...
Marketing for Better Results - Sales and Marketing By the end of the program, participants will be able to: Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities. Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing  more...
Advanced Business Writing - Communication Skills By the end of the program, participants will be able to: Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve written work as a result of practical writing exercises. Match the written work with the needs of the readers.  more...
Advanced Selling Strategies - Sales and Marketing By the end of the program, participants will be able to: Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and  more...
Certified HR Manager - Human Resources Management By the end of the program, participants will be able to: Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators  more...
Creative Thinking and Innovation Techniques - Interpersonal Skills and Self Develpoment By the end of the program, participants will be able to: Determine their potential for creativity and innovation. Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). Recollect and retrieve memorized information easily and quickly. Use creative thinking strategies in  more...
Conducting Productive Meetings - Communication Skills By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Lead a meeting in a proper way. Discover the various responsibilities of meeting participants. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...
Recruitment Interviewing and Selection - Human Resources Management By the end of the program, participants will be able to: Define recruitment, list its main steps and learn the best methods/ sources for attracting qualified candidates. Understand the various techniques used for short listing and assessing candidates and the reliability and validity of each. Discover the main types of selection interviews and when and how to use each. Prepare and conduct a  more...
Senior Management Program A Mini MBA - Leadership and Management By the end of the program, participants will be able to: Understand the characteristics of the new workplace. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and  more...
Successful Fleet and Transport Management - Materials Management By the end of the program, participants will be able to: Understand the characteristics of the new workplace. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and  more...
Advanced Public Relations Strategies - Public Relations By the end of the program, participants will be able to: Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
Key Managerial Skills for New Managers and Supervisors - Leadership and Management ...leadership styles to successfully lead and motivate their employees. Understand how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI). Empower employees through delegation. Deal successfully with difficult people and resolve conflicts. Build and manage winning teams. Know the Dos and Do nots of managing meetings. Manage self, time,  more...
Understanding and Managing a Business Continuity Model - Strategy and Planning By the end of the program, participants will be able to: Define Business Continuity Management (BCM). Relate to the benefits of BS 25999 to an organization. Understand the elements sequence of the Business Continuity (BC) lifecycle. Identify how BC planning can assist an organization in identifying and avoiding potential business disruptions. Implement and manage a business continuity management  more...
Motivating and Retaining Employees - Leadership and Management instructor led trainingcoursewareworkshop / seminartrain the trainer By the end of the program, participants will be able to: Define employee turnover and the methods used to calculate it. Conduct effective exit interviews and use them to reduce employee turnover. Clear the main myths surrounding motivation and define the main theories for motivating individuals and teams. Identify the main reasons behind demotivated individuals and learn the main methods used in  more...
The Certified Strategist From Planning to Execution - Strategy and Planning By the end of the program, participants will be able to: Explore essential key managerial components for planning and executing a strategy. Identify and build company competencies, capabilities and resource strengths. Examine and evaluate company best practices to strive for continuous improvement. Understand how to tie rewards and incentives directly to the achievement of strategic goals. Explore  more...
Value-Based Selling Overcoming Price Objections - Sales and Marketing instructor led traininggroup study and discussioncourseware Become a value added salesperson. Understand the value-added selling process. Sell on all three dimensions of value - product, company, and personal commitment. Know the psychology of the buyers and how to respond to their doubts. Recognize opportunities to add value to the client business. Apply the power of using features and benefits and questioning in value-based selling.  more...
Market Research Foundations and Applications - Sales and Marketing By the end of the program, participants will be able to: Use marketing research to close information gaps and enrich the marketing plan with winning strategies. Plan, design and execute vital marketing research projects. Know why, when and how to use a variety of research methods and techniques such as surveys, focus groups, conjoint analysis and more.  more...
Employee Relations Roles and Responsibilities - Human Resources Management ... end of the program, participants will be able to: Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition  more...
Organization Development and Effective Workforce Management By the end of the program, participants will be able to: Acquire the fundamentals of how businesses work and the importance of organization management. Know the importance of having a corporate vision and communicating it. Develop organization structures to meet varying business needs. Understand the process of forecasting ongoing requirements, and the development of action plans. Realize the  more...
Strategic Thinking and Planning - Strategy and Planning By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an  more...
The Highly Productive and Effective Administrator - Administration and Secretarial By the end of the program, participants will be able to: Define and understand the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Enhance their thinking skills to facilitate turning problems into opportunities. Build excellent relationship with people at all levels. Organize  more...
Business Etiquette and Protocol - Public Relations By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the media.  more...
Evaluating and Managing Risks - Strategy and Planning By the end of the program, participants will be able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management-CRM and understand its 5 steps. Apply a range of techniques that can  more...
Human Resources Management - Human Resources Management By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Know the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Understand the cycle of Training and Development and how T&D works from identification of training needs to evaluation of training. Outline the roles  more...
Managing Health and Safety in the Workplace - Maintenance and Safety By the end of the program, participants will be able to: Define the sources of harmful acts. Understand and accept that safety is a function whereby everyone is responsible. Establish that accidental injuries are caused by unsafe acts, behavior and conditions. Perform job safety analysis and give job safety instructions. Conduct an accident investigation and fill a meaningful accident report.  more...
Certified Professional Manager - Leadership and Management By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...
Advanced Communication Skills - Communication Skills By the end of the program, participants will be able to: Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence  more...
Handling the Media and Public Speaking - Public Relations By the end of the program, participants will be able to: Define media and learn the techniques needed to handle its various types. Conduct winning media interviews, whether live or recorded. Prepare smart press releases aimed at enhancing organizational reputation. Deal with Public Speaking Anxiety and learn how to subdue its effect when needed. Deliver balanced and well structured public speeches  more...
Computer-Based Office Administration and Organization - Administration and Secretarial By the end of the program, participants will be able to: Understand and develop the competencies needed to run present and future offices. Enhance their business writing skills and organize their emails using MS Outlook 2007. Organize their office time using the MS Outlook 2007 calendar. Manage and coordinate their relationship with their managers using soft skills and computer-based methods.  more...
Customer Loyalty Strategies and Measurement - Sales and Marketing By the end of the program, participants will be able to: Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create  more...
Designing a Performance-Based Rewards System - Human Resources Management By the end of the program, participants will be able to: Determine the right kind of performance based rewards system for their organization. Identify and assess the merits of the various rewards options. Design the system including all related documentation. Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations. Lead discussions on the  more...
Technical Report Writing - Communication Skills By the end of the program, participants will be able to: Write clear and reader-friendly technical reports. Understand the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present statistics and technical information in an understandable manner.  more...
Facility Management - Maintenance and Safety By the end of the program, participants will be able to: Understand the foundations of facility management. Optimize people, process, assets and the work environment to support delivery of the organization business objectives. Know the managerial, technical, and financial considerations of facility management. Discover the importance of proper maintenance management and project management of  more...
Certified Team Leader - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.  more...
Talent Management Identifying Developing and Promoting Your Best People - Training and Development By the end of the program, participants will be able to: Identify the building blocks of talent management. Set up a talent management system. Understand the linkages between organization excellence and effective people management. Identify, keep, develop and promote the best people. Coach, train and develop superkeepers. Understand how to integrate compensation with talent management so that they  more...
Essential Skills for Performance Excellence - Leadership and Management By the end of the program, participants will be able to: Get an inside look at personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Apply the powers of positive and  more...
Management Skills and Techniques for Engineers - Leadership and Management By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Find out how to creatively manage problem-solving and decision-making processes.  more...
Stress Control - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Define what stress is, how it is caused and how the body responds to stress according to the General Adaptation Syndrome-GAS theory. Discuss what happens when stress is out of control. Analyze the causes of stress accurately and plan to control them. Suggest ways and techniques to lower stress levels by: Improving work/ living environment.  more...
Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing By the end of the program, participants will be able to: Improve margins and keep more profit. Prioritize efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Maximize human capital utilization. Identify, evaluate and prioritize opportunities for business and  more...
Measuring Human Capital The Use of KPIs for Measuring Effectiveness of HR - Human Resources Management By the end of the program, participants will be able to: Define measures, metrics and Key Performance Indicators (KPIs) and the role they play in measuring the effectiveness of Human Resources. List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Define and  more...
Maintenance Planning Scheduling and Control - Maintenance and Safety By the end of the program, participants will be able to: Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key  more...
Performance Management Setting and Measuring Objectives - Human Resources Management By the end of the program, participants will be able to: Explain performance management - definitions, aims and developments. Use tangible and intangible measures of performance. Set business based objectives - including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using  more...
Advanced Compensation Management - Human Resources Management By the end of the program, participants will be able to: Know the linkage between compensation and business success. Match compensation systems to organization culture. Understand the importance of performance based rewards to the Total Rewards concept. Discover the future of compensation in the region. Discuss the growing trends towards a work/ life balance.  more...
The Leadership Excellence Program - Leadership and Management instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer By the end of the program, participants will be able to: Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership, power and conflict. Demonstrate a clear understanding of the nature of change and conflict and apply a number of models and strategies for managing and leading change and conflict. Define the major Emotional  more...
Telesales Techniques to Boost Your Phone Sales - Sales and Marketing By the end of the program, participants will be able to: Apply professionalism in using the business phone. Acquire an excellent knowledge of their products and services. Demonstrate an awareness of their customer's needs and wants. Develop superb skills in managing communication. Build rapport quickly and effectively. Maximizing persistence so that goals can be achieved.  more...
Feasibility Studies Preparation Analysis and Evaluation - Strategy and Planning By the end of the program, participants will be able to: Prepare, write, produce, and analyze feasibility studies. Identify crucial arguments and effectively explore the various assumptions. Present ideas in a simple, effective, convincing and objective manner. Do critical and sensitivity analysis to improve plans and projections. Analyze someone else feasibility study and find its weaknesses.  more...
Effective Promotion and Advertisement Strategies - Sales and Marketing By the end of the program, participants will be able to: Analyze the power of promotion and advertisement in boosting sales. Design a promotion plan aimed at the trade and the consumer. Apply the criteria of effective advertisement campaigns. Understand the principles of merchandising in outlets.  more...
Competency-Based Human Resources Management instructor led traininggroup study and discussioncourseware Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Discover where competencies come from and apply the main steps in designing competency frameworks and models. Identify the main steps involved is assessing employee competence and the reliability of each step.  more...
Professional Skills for Finance and Accounting instructor led traininggroup study and discussioncourseware Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management. Apply finance policies and procedures to add-value and communicate effectively with  more...
Win-Win Negotiation Skills instructor led traininggroup study and discussioncourseware Recognize the soft, hard and principled styles in negotiating. Plan and conduct (individually and within a team) several negotiations. Use the 10-point planning format that will allow reaching a win-win outcome. Appreciate and apply (if need be) different negotiating tactics. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating  more...
Strategic Human Resources Management instructor led traininggroup study and discussioncourseware List the main cycles in Human Resources and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital signs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and determine how each should be calculated. List the main types of  more...
Accounts Payable From Accounting to Management instructor led traininggroup study and discussioncourseware Identify the function of Accounts Payable and its role in organizations. Take a successful lead in the management of Accounts Payable. Get the latest update on best practices in managing Accounts Payable. Apply accounting principles related to Accounts Payable.  more...
Employee Relations Roles and Responsibilities ...Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition programs and welfare activities. Improve organizational  more...
Marketing for Better Results instructor led traininggroup study and discussioncourseware Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities. Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing.  more...
Meirc Certificate in Islamic Banking and Takaful instructor led traininggroup study and discussioncourseware Gain knowledge of the development of Islamic banking and insurance. Demonstrate the role of Islamic capital markets and financial regulations. Outline the rules of deposits and investment accounts in Islamic banking. Identify the importance of using Islamic treasury and trade products and services. Increase their awareness of Takaful underwritings and Re-Takaful. Note: Meirc will administer the  more...
Fundamentals of Purchasing instructor led traininggroup study and discussioncourseware Apply the fundamentals and modern principles of the purchasing function. Use all the skills required to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Shorten total lead-time to speed up the purchasing cycle.  more...
Advanced Maintenance Management instructor led trainingcourseware Apply the latest concepts and techniques required for managing or supervising a maintenance unit. Understand preventive and predictive maintenance as well as TPM and RCM. Examine the organizational, human and operational considerations for effective and cost-efficient maintenance work in their companies. Distinguish and optimize the special characteristics of maintenance activities in the Arab  more...
Coaching and Counseling for Peak Performance instructor led traininggroup study and discussioncourseware Define coaching, counseling and mentoring and describe the differences between these three critical people management skills. Decide when to use coaching and/ or counseling in work-related situations. Coach and/ or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help subordinates meet or exceed work targets. Define mentoring, its main  more...
Measuring Human Capital The Use of KPIs for Measuring Effectiveness of HR instructor led traininggroup study and discussioncourseware Define measures, metrics and Key Performance Indicators (KPIs) and the role they play in measuring the effectiveness of Human Resources. List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Define and calculate the main formulae for evaluating the financial  more...
Certified Master Trainer instructor led traininggroup study and discussioncourseware Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. List ways to facilitate the transfer of skills from the workshop to the workplace. Deliver a thirty-minute training session and exchange  more...
Certified Quality Management Professional instructor led traininggroup study and discussioncourseware Discover the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Know the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to lead  more...
Inventory Planning and Stock Control instructor led traininggroup study and discussioncourseware Plan and control stock successfully and cost effectively using proven techniques of inventory management. Forecast demand and control lead time. Classify, count and reduce inventory. Reduce inventory investment and surplus. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the inventory department.  more...
Preparation for Project Management Professional PMP Certification instructor led traininggroup study and discussioncourseware Get a jump start to help them prepare for the PMP exam. Manage a project in compliance with the Project Management Institute (PMI) standards. Know the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities. Recognize Project Management Book of Knowledge PMBOK and PMP exam Certification.  more...
Total Quality Management TQM Tool Box for Continual Improvement instructor led traininggroup study and discussioncourseware Realize the importance of quality models. Understand TQM philosophy. Use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Gain an understanding of other widely used improvement methodologies.  more...
Improving Productivity through Quality and Cost Reduction instructor led traininggroup study and discussioncourseware Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality improvement techniques  more...
Production Management and Material Requirements Planning instructor led traininggroup study and discussioncourseware Construct a framework for production planning and demonstrate how it fits within a supply chain context. Identify demands on product resources and provide forecast information to sales and operations planning and master production scheduling. Explain the difference between independent- and dependent-demand and use the basic form of the economic order quantity. Construct and manage a master  more...
Blue Ocean Strategy Creating Opportunities Through Innovation instructor led traininggroup study and discussioncourseware Acquire the basic concepts, tools, and frameworks of Blue Ocean Strategy Gain knowledge of value innovation practices and methodologies. Learn the process of aligning utility, price and cost propositions to identify strategic options. Achieve new insights into how Blue Ocean Strategy creates breakthrough business ideas. Learn how Blue Ocean Strategy is a put into actiona with examples of  more...
Certified Maintenance Planner instructor led traininggroup study and discussioncourseware Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department. Work effectively and productively with others.  more...
Managing and Coordinating Training Proactively instructor led traininggroup study and discussioncourseware Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approaches. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance. Evaluate the effectiveness of training.  more...
Certified Fixed Assets Professional instructor led traininggroup study and discussioncourseware Acquire up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Properly account for disposals, impairment, sales, and exchange of assets.  more...
Financial Accounting and Reporting instructor led traininggroup study and discussioncourseware Recognize important financial accounting topics and how to report them on the financial statements. Properly account for assets, liabilities, equity, revenues and expenses. Utilize the annual report, management responsibilities for financial statements and auditors opinion. Determine the structure, presentation and disclosure of the financial statements. Interpret and report income and balance  more...
Advanced Communication Skills instructor led traininggroup study and discussioncourseware Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence different personalities.  more...
Facilitation Skills Managing Group Dynamics instructor led traininggroup study and discussioncourseware Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators.  more...
Identifying Training Needs and Evaluating Training instructor led traininggroup study and discussioncourseware Use appropriate methods to identify training needs. Analyze and sort the data as a result of a Training Needs Analysis. Define the various evaluation levels and write instructional learning objectives linked to each level. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training  more...
Organizational Health Surveys instructor led traininggroup study and discussioncourseware Assess their organizationa ™s corporate health, how to measure it and change it. Design, carry out and interpret organizational health surveys. Measure the impact of low morale on employee turnover. Define employee engagement and explain its impact on business performance. Change the level of employee engagement in order to improve business performance.  more...
Feasibility Studies Preparation Analysis and Evaluation instructor led traininggroup study and discussioncourseware Prepare, write, produce, and analyze feasibility studies. Identify crucial arguments and effectively explore the various assumptions. Present ideas in a simple, effective, convincing and objective manner. Do critical and sensitivity analysis to improve plans and projections. Analyze someone else feasibility study and find its weaknesses.  more...
Enterprise Risk Management instructor led traininggroup study and discussioncourseware Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management-CRM and understand its 5 steps. Apply a range of techniques that can be used to support the management of risk process and  more...
Developing and Implementing the Business Plan instructor led traininggroup study and discussioncourseware Realize the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and define the most appropriate goals and strategies. Choose and implement tactics and programs designed to maximize operational success. Develop a practical plan that will enable management to monitor and control the progress of the organization.  more...
Evaluating and Rating Suppliers instructor led traininggroup study and discussioncourseware Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or bid list. Design scientific surveys to measure the performance of suppliers.  more...
Efficient Administration Skills instructor led traininggroup study and discussioncourseware Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively. Handle telephone calls properly and professionally. Develop self-management techniques and learn ways for dealing with time wasters. Improve  more...
Advanced Public Relations Strategies instructor led traininggroup study and discussioncourseware Understand the functions of public relations in a changing environment Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
Train the Trainer From Design to Delivery instructor led traininggroup study and discussioncourseware Relate their psychological types and/ or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise. Participants are expected to come prepared with a  more...
HR for Non-HR Managers instructor led traininggroup study and discussioncourseware Understand the main functions and strategic role of HR Management in modern organizations Explore and understand the role of intangibles in building organizational value. Explain why HR Management is every managera ™s basic responsibility. Learn how line managers can add value to their organizations by mastering the role of Employee Champion and talent manager within their respective  more...
Evaluating Training From Reaction to ROI instructor led traininggroup study and discussioncourseware Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs, return on  more...
Business Etiquette and Protocol instructor led traininggroup study and discussioncourseware Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the media.  more...
Safety in Fleet Operations How to Protect Yourself and the Organization instructor led traininggroup study and discussioncourseware Become familiar with transportation risks management. Set an accident investigation policy. Recognize other drivers aggressive driving habits and deal with that effectively and safely. Familiarize themselves with dangerous factors leading to fatal road crashes.  more...
Financial Modeling Valuations Mergers And Aquisitions And Investment Banking instructor led traininggroup study and discussioncourseware Gain solid understanding of corporate financial models. Demonstrate practical know-how of corporate valuations techniques and tools. Construct forecasted financial statement models and perform sensitivity analysis. Use free cash flow technique in determining the value of a project or a company. Develop financial models using comparable companies analysis, discounted cash flow analysis,  more...
Interpersonal Communication Skills - Fast Track instructor led traininggroup study and discussioncourseware Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Give and receive feedback and criticism in a constructive manner.  more...
Meirc Training Dubai: The Distance Manager, Managing Offsite Employees instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build  more...
Speed Reading Training Dubai: Techniques for Highly Effective People instructor led traininggroup study and discussioncoursewareworkshop / seminar 'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material,  more...
Advanced Human Resources Management instructor led training ... the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This program is worth 25 NASBA CPE s.Define human resources and its main functions.Define the link between business strategies and Human Resources.Learn the reasons behind employee turnover and the main tools and techniques for improving employee job  more...
From Mullan Training
Sage Payroll instructor led traininggroup study and discussioncoursewarecomputer lab ...s Government Legislation Pay Elements Adding New Employees Employee Records Applying Rates of Pay Entering Year-To-Date Values The Processing Date Entering Payments (Month 10) Pre-Update Reports Updating Records Hourly Rates of Pay Manual SSP Calculations Process, Update & Reset Payments A New Employee Paid Weekly Outline View Process  more...
From The Safety Institute of America
Certified Safety Inspector Students completing this course walk away with the most comprehensive knowledge of safety inspections. Content includes Federal OSHA 30-Hour core curriculum with a concentration on OSHA and all standards incorporated by reference according to OSHA 1910. 6. The only all-inclusive inspection course on the market. Includes safety inspector practical skills and written examination. Recommended for  more...
Fire Extinguisher Training instructor led traininggroup study and discussionbook Taught by IFSAC Certified Fire Service Instructors, the exciting classroom presentation teaches the basic fundamentals of fire prevention and in the unfortunate event of a fire, safe operation of a fire extinguisher. Live fire training is provided to allow students to experience the application of the fire extinguishing media in a real-life scenario.  more...
Ergonomics Workers compensation costs are increasing at an alarming rate. A solid Ergonomics program is the best way to curb the costly effects of ergonomic stressors and this training program does just that. Topics include work physiology, anthropometry, musculoskeletal disorders, and risk factors such as temperature, material handling equipment, repetition, vibration, lifting techniques and more.  more...
CPRFirst AidAEDBlood Born Pathogens A full day of learning the basics. Taught so that the layperson as well as the experienced personnel can learn together, this program will provide the fundementals of the life-saving techniques that have saved thousands of lives in the work-place. This is not your typical cookie-cutter video led program and our instructors know how to turn it on to make the learning process exciting and fun!  more...
Accident Prevention and Investigation instructor led traininggroup study and discussionbook Learning from significant incidents in history, students learn to identify and eliminate safety hazards in the workplace before and accident occurs through the tried and proven techniques such as 5S, 5-Why, Fishbone, etc. A philosophical and theoretical look at the impact of an accident provides the student mental insight to become a finely tuned weapon in your safety arsenal. Students are  more...
DOT Medical First Responder instructor led traininggroup study and discussionworkshop / seminar Brady curriculum, meets DOT requirements. Taught by 10-year EMS veteran and nationally certified Instructor with 18-years experience in emergency response/ general industry safety. Tuesday/ Thursday (6PM-10PM) course schedule with practical skills and written examination on December 17, 2011 $199/ student includes student manual.  more...
Motor Vehicle Safety instructor led traininggroup study and discussion Each year in the United States, traffic accidents claim over 30, 000 lives and cause more than a million serious injuries. In fact, motor vehicle crashes are the number one cause of death on the job. If your employees travel for work or operate a motor vehicle as part of their job assignment, this course is a must.  more...
From Contacts Plus
Performance Management instructor led trainingworkshop / seminar Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on performance of the organization, a department, processes to build a product or service, employees. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the aims  more...
Quality calibration and call monitoring instructor led trainingworkshop / seminar ...Call Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and  more...
Managing Customer Service ...ts of a customer service focused manager. Recognize what employees are looking for to be truly engaged. Recognize who the customers are and what they are looking for. Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage. Program Contents: Who our customers are and what they expect. Sustaining an individual level of  more...
Motivating Your Workforce ...n: 2 days Program Overview: Ita ™s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This is a busy two days workshop to help supervisors and managers create a more dynamic, loyal, and energized workplace. This program is designed specifically to help busy managers and supervisors understand what  more...
Human Resources Training for the non HR Managers ...ou do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This workshop will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity  more...
Getting Employees Off To a Good Start ...Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...
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