Online Employee Performance eLearning
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From 123-CBT Computer Based Training
Performance Appraisal Essentials Planning for Appraisals

Performance Appraisal Essentials: Planning for Appraisals
The key to successful performance appraisals is a clear understanding between manager and employee of what is expected. Chances are if there is no such understanding, the manager will assess performance on the basis of what he or she expects of the employee, and this may be very different from what the employee understood to be the
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Performance Appraisal Essentials Planning for Appraisals
Managing Attitudes During Difficult Times

Managing Attitudes During Difficult Times
Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company is facing challenges. By learning how to manage employee attitudes that often surface in
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From Online Training Directory
Conducting Performance Reviews



Course description -- Performance reviews are one of the most challenging responsibilities that leaders have, and this course will walk you through the process step by step and help you avoid many common pitfalls. There are ways to get the employee involved in the review process, and techniques to use in the performance discussion itself. Youa ll be given techniques for dealing with
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Conducting Performance Reviews
How To Master Performance Management



...employee performance is the single greatest challenge facing supervisors and other leaders in today's competitive and fast-paced organizations. Learn how to maximize the contributions of each employee by setting effective goals, monitoring accomplishments, recognizing achievements, and disciplining or redirecting those who are not meeting performance requirements. IMPORTANT NOTE: INTERNET
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Recognizing Employee Performance



...rn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There are also techniques to help you deliver recognition effectively through coaching and feedback.
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From 123-CBT Computer Based Training
Employee Performance Series

The Employee Performance Series includes the following courses: Employee Performance: Managing Difficult People Employee Performance: Providing Feedback Employee Performance: Resolving Conflict To review individual course descriptions, please return to the previous page and select the desired title(s).
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Employee Performance Series
Emotional Intelligence Applying Emotional Intell in the Workplace

...uding motivating, resolving conflict, maximizing team and employee performance, and conducting interviews. Learn To Identify reasons Emotional Intelligence is important in the workplace. Apply the LISTEN process in a work environment. Identify different types of intelligence.
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Emotional Intelligence Emotional Intelligence for Executives

...g motivating, resolving conflict, and maximizing team and employee performance. Additionally, the program provides guidelines for delegating effectively. Learn To Identify benefits of Emotional Intelligence. Apply the LISTEN process in an everyday work situation. Identify guidelines for delegating
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Call Center Mgt Managing Motivating Your Staff

...des students with processes and guidelines for evaluating employee performance and establishing monitoring programs. By applying the information in this program, the student will be able to reduce turnover, motivate employees, and establish a fair and accurate monitoring system. Learn To Identify the universal reasons for turnover.
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Exit Interviewing Skills The Termination Process

... Identify the guidelines for documenting employee performance and misconduct. Follow the steps for improving employee performance. Match anti-discrimination laws to their descriptions. Identify the steps for conducting termination meetings. Conduct a termination
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360-Degree Feedback Implementing a 360-Degree Program

...ision implement a 360-degree feedback program to evaluate employee performance. The program will first be run as a pilot program in the Marketing department. Robin has asked to meet with you to go over how you intend to create the program. She will ask you a series of questions about developing questionnaires, collecting the information, and selecting the raters. Unit 2: Training 360-Degree
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360-Degree Feedback Max the Benefits of 360-Degree Feedback

...rs how to enhance the use of 360-degree feedback, address employee performance, and support employee development. It also covers how to reinforce organizational goals in 360-degree feedback and when to provide coaching, mentoring, and leadership development to employees. Learn To Identify the guidelines for ensuring that a 360-degree feedback program meets its
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Employee Performance Managing Difficult People

...Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
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Employee Performance Providing Feedback

...Employee Performance: Providing Feedback helps managers and employees develop the skills needed to give constructive feedback-both praise and criticism-to subordinates or peers. They learn the role feedback plays in improving performance and when and how to deliver feedback so that it can be 'heard' by the recipient. Learn To Use proven processes for giving
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Employee Performance Resolving Conflict

...nd tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict. Explore
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Managerial Leadership Motivating Employees

... Apply guidelines for evaluating employee performance. Identify guidelines to use to motivate employees. Identify ways employees' jobs can hinder motivational strategies. Audience Managers, supervisors, and team leaders who want to learn how to lead successfully. Deployment Options e-Learning
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Motivation Fostering Employee Motivation

...ority to apply motivational techniques that will increase employee performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Measuring and Building Motivation (0.5 - 2 hours) Identify the basic indicators
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Motivation Motivating Through Rewards Recognition

...ority to apply motivational techniques that will increase employee performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Rewards, Recognition, and Motivation (0.5 - 2 hours) Identify examples of
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Motivation Empowering to Increase Motivation

...ority to apply motivational techniques that will increase employee performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Empowerment in the Workplace (0.5 - 2 hours) Identify differences between
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Organizational Behavior Organizational Dynamics for Individuals

... Identify the five areas of personality that affect employee performance. Determine an employee's level of job satisfaction. Identify motivational theories that affect OB. Audience Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their organization. Deployment
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From Star Leadership, Inc
Best Practices in Employee Performance Management


Every organization is challenged with managing performance. In many companies, the so called performance management system is a burden that gets in the way of workers being able to perform their jobs. If youa re looking for a strategic, efficient, result-oriented approach to Performance Management, this seminar is for you.
In this seminar, you will learn:
Current research on best
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From Corexcel
How to Coach


The online course How to Coach teaches managers how to provide performance feedback in an encouraging and supportive way. Managers who lead this way are much more successful. This course teaches the skills and techniques to use in an organizational setting, including active listening, reinforcing positive employee performance through recognition and praise, observing and providing constructive
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From Serebra Learning Corporation
Employee Performance: Managing Difficult People


...Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
more...
Employee Performance: Providing Feedback


Employee Performance: Providing Feedback helps managers and employees develop the skills needed to give constructive feedback-both praise and criticism-to subordinates or peers. They learn the role feedback plays in improving performance and when and how to deliver feedback so that it can be 'heard' by the recipient.
more...
Employee Performance: Resolving Conflict


Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members.
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Employee Performance: Managing Difficult People
...Employee Performance: Managing Difficult People " you will learn to develop the skills needed to address a difficult person according to their specific behavior. In this course you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the
more...
Employee Performance: Providing Feedback
In "Employee Performance: Providing Feedback " you will learn to develop the skills needed to give constructive feedback-both praise and criticism-to subordinates or peers. You will also learn the role feedback plays in improving performance and when and how to deliver feedback so that it can be 'heard' by the recipient.
more...
Employee Performance: Resolving Conflict
In "Employee Performance: Resolving Conflict " you will learn the strategies and tactics necessary for effective conflict resolution. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself between employees and among team members.
more...
360-Degree Feedback: Maximizing the Benefits of 360-Degree Feedback
360-Degree Feedback: Maximizing the Benefits of 360-Degree Feedback covers how to enhance the use of 360-degree feedback address employee performance and support employee development. It also covers how to reinforce organizational goals in 360-degree feedback and when to provide coaching mentoring and leadership development to employees.
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Call Center Management: Managing and Motivating Your Staff
Call Center Management: Managing and Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally the program provides students with processes and
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Emotional Intelligence: Applying Emotional Intelligence in the Workplace
Emotional Intelligence: Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations including motivating resolving conflict
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Emotional Intelligence: Emotional Intelligence for Executives
Emotional Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions explains the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations including motivating resolving conflict and
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From Optivation
Performance Appraisals Coaching and Termination Starts
... and coach for improved performance through the use of an employee performance management system. This course will discuss the importance of improving and correcting employee performance, as well as what to know when discipline and termination becomes necessary. OBJECTIVES: By the end of this course, students will: -be familiar with different methods of performance appraisals -learn skills for
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From Global Innovative Campus
How to Coach
Managers who lead and manage through coachinga providing encouragement, feedback, and supporta are more successful in "working through others." This brief course focuses on the skills and techniques of positive coaching in an organizational setting, including active listening, observing and providing constructive feedback, reinforcing positive employee performance through recognition and praise,
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From Treeline Training, Inc.
Coaching
Most managers are aware that the old school "command and control" method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques
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From JED New Media inc.
Setting Goals that Stretch





In this JEDlet, learn how stretch goal setting can be used to enhance employee performance and accelerate employee growth and development on the job. Applied properly, stretch goal setting can ultimately boost the bottom line of an organization by creating high performance teams.
This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.
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From Management Development Specialists, LLC
Performance Management
The Performance Management Course begins with the job analysis worksheet that serves as the foundation for the job description. An accurate job analysis must be completed and an appropriate job description developed. During the interview, you must ask questions designed to elicit the applicanta s experience or ability to fulfill the competencies of the position. Performance management is
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Performance Management Model
The Performance Management Course begins with the job analysis worksheet that serves as the foundation for the job description. An accurate job analysis must be completed and an appropriate job description developed. During the interview, you must ask questions designed to elicit the applicanta s experience or ability to fulfill the competencies of the position. Performance management is
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From ManageTrainLearn
11 Outcomes of Appraisal
Making Developmental Plans with your Team
In this SkillBooster, you'll learn 9 guidelines for creating good development plans; how to balance 3 kinds of appraisal plan; and why you should always make the biggest plans you can think of.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters11/
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10 Play to their Strengths
Discover and Develop What People Are Good At
In this SkillBooster, you'll learn the meaning of "Strengths theory"; the 6 ways to discover your strengths and weaknesses; and what Dale Carnegie did with a snake-infested piece of ground.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters10/
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09 Managing the High Flyer
From Good Performance to Outstanding
In this SkillBooster, you'll learn 7 ways to manage high performers; the meaning of "crabwise learning"; and the route to excellent performance.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters09/
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08 Maslows Hierarchy of Needs
Motivate to Peoplea s Needs
In this SkillBooster, you'll learn the 5 basic levels of Maslow's Hierarchy of Needs; why the model explains why people go to work; and the role models that Maslow used for the top layer of his pyramid.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters08/
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07 Motivation
The Holy Grail of People Management
In this SkillBooster, you'll learn what the top 5 theories of motivation are; why money is not always the best motivator; and how to get the best out of people using personal motivators.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters07/
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06 Managing Under-Performance
How to Handle Those Who a Cana ta or a Wona ta
In this SkillBooster, you'll learn to distinguish 12 symptoms of low performance; what is meant by the "work ethic"; and the difference between people who can't and people who won't.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters06/
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05 The Appraisal Interview
Connect, Contract, Communicate
In this SkillBooster, you'll learn the 2, 2,2 approach to interview preparation; the 12-point structure to an appraisal interview; and why you should FLIRT your way through a one-to-one meeting with your staff.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters05/
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04Constructive Feedback
Review, Encourage, & Coach In One
In this SkillBooster, you'll learn how to give feedback using BOOST; when best to give feedback and when not; and the one question to ask to change people's behaviour.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters04/
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03 Assessment
The Fair Measurement of Performance
In this SkillBooster, you'll learn why UCARE is essential for running a rating appraisal scheme; the 3 kinds of flawed assessment; and why self-assessment works better than any other kind of assessment.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters03/
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02 Appraisal Schemes
Create Appraisal Schemes That Work!
In this SkillBooster, you'll learn the 7 features of effective appraisal schemes; the 3 different aims of appraisal schemes; and the top 5 things that people want from their managers.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters02/
Click here for details of all ManageTrainLearn products:
http://www. managetrainlearn.
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01 What Is Appraisal
Transform Your Team through Effective Appraisal
In this SkillBooster, you'll learn the 7 key components of effective appraisals, the benefits of appraisal, and the effect of appraisal on a group of schoolteachers.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters01/
For all management training products from ManageTrainLearn, click here:
http://www.
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From Coaching Ourselves
Analyzing Employee Performance
Author: Terence Traut
Arguably, the most important job of a manager is to manage the performance of employees. Whether they use traditional performance management - goal setting with the employee followed by regular performance monitoring followed by annual appraisal - or a less traditional method, such as self-directed teams, effective performance managers, we suggest, look before they leap.
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From PDHengineer. com-Decatur Professional Development, LLC
Analyzing Employee Performance Problems
...employee performance problems quickly and identify methods of dealing with them effectively. It takes you systematically through ten sequential steps to discover whether something that management controls is the root of the problem. This technique allows managers to retain good will with employees by looking at reasons other than the employee first when trying to isolate causes for work
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Creating an Effective Project Team Performance Assessment Process
...ders of the project departmental managers responsible for employee performance reporting, and gives the employee? s ? permanent? manager back at headquarters a method to conduct a fair assessment even if the employee was onsite at a distant project for most of the assessment period. The student must take a multiple-choice quiz consisting of thirty-five (35) questions at the end of the course
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