Employees Web-based Seminars - Training Resources

A Better Method for Cross Training Production Personnel ...nnel seriously report as much as a 30% fewer direct labor employees than exact peer companies. They also report faster cycle times, higher fill rates and lower customersa ™ backorders. This is because the people working in the production environment are substantially more flexible and adaptable to changing market conditions. It is clear that cross-training is one of the last LARGE cost  more...

FREE DEMO FOR SAP HR ...ies can model a business hierarchy, the relationships of employees to various business units and the reporting structure among employees. The Personnel Administration (PA) sub module helps employers to track employee master data, work schedules, salary and benefits information. The Personnel Development (PD) functionality focuses on employees' skills, qualifications and career plans.  more...

E-Mail Communication: Power, Peril, and Protocol ... Tips for developing an e-mail protocol that ensures all employees understand your firm s standards All registrants receive Dr. Julie Miller s whitepaper 'Establishing E-Mail Protocol in Your Company.' She gives you her shortlist of key questions to visit at your next meeting. Your answers will shape a company-wide document creating e-mail protocol. Dr. Julie Miller, founder of Business  more...

Use Customer Service to Win Loyal Clients ... Develop a rewards and recognition program to ensure your employees deliver customer service the way you want Hire employees that share your service values Solicit input from your clients on your service performance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue and profits As an added  more...

Advanced Customer Service Planning for Services Firms ...rs most with your customers and techniques to ensure your employees share your service commitment. You'll be prepared to design and implement your customer service plan to keep your clients satisfied. In this webinar, you'll learn how to: Assess the customer service elements most important to your clientele Establish performance standards and measurements for your customer service program  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Create A Winning Workplace Culture ...rn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

How to Run Effective Internal Meetings ...ive ones unproductive, unnecessary meetings. Talk to your employees and you will hear the complaints fly: being invited to meetings that are not geared toward them meetings that are poorly run and meetings that were not needed at all. These aren't just complaints. These are wasted productivity costs for the company. All of this is at a time when you need optimal performance from your employees  more...

Lead People, Not Companies ...ze is that you can t lead a company you lead people. Your employees are the ones who can bring about financial change in your organization. In other words, you need to stop paying lip service to your team and build a people-centric culture. Billy Arcement, author of Searching for Success and 30-year leadership coach, teaches cutting-edge techniques that help business leaders rescue their  more...

Wellness Strategies Following A Workforce Reduction ...yrocket which will happen if you don't help the surviving employees adopt a healthy lifestyle. Increased stress, doubled-workload, and financial concern are creating health issues for your employees and their wellness is directly tied to the financial health of your company. Wendie Pett, international health and wellness coach, helps companies restore profitability following a workforce  more...

Motivating the Underachieving Employee ...employees who are not pulling their weight Employee underperformance affects team morale, productivity, and company profitability. If not addressed, the manager runs the risk of losing the respect of their team, making it even more challenging to achieve productivity goals. With companies running lean and mean, subpar performance must be addressed and your meeting with the employee sets the  more...

Improve Morale Following A Workforce Reduction ...y 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t afford these ramifications. Dianne Crampton,  more...

Managing Difficult Employees In Key Positions ...roven strategies for getting the best from your difficult employees. Learn how you can increase the peace and productivity while keeping their experience and expertise you hired them for. You can easily improve your ability and confidence to work with difficult people with these insights. The real reason people behave badly is a simple one, generally over-looked, but simple: fear. Get the  more...

Drive Employee Productivity in Challenging Times ...am Budget cuts. Employee layoffs. Doubled workload. Your employees are being asked to do more with less with all of these factors contributing to productivity paralysis. Yet, as the manager, you re accountable for ensuring productivity goals are achieved despite all of these hurdles. How do you regain control in this sticky situation to achieve corporate performance objectives? Kirk  more...

Why Your Sales Team Doesn't Work For You and Never Will ... is much more real and motivational than just money. Some employees have specific personal goals and know what they need to do at work to meet those goals others have no clue. This webinar explores why a manager needs to clarify and understand the personal goals and dreams of his staff. Coaching tools that allow the manager to assist in the development and alignment of personal and  more...

Blogging for Big Business Blogs are a great way to create internet buzz. They build better relationships with your clients and bring in more visitors via web search. However, it is not about the technology behind a blog. It is about your organization s commitment to fresh ideas and relationships. Come learn how to leverage a blog format to create higher visibility for your organization and it s key employees.  more...

Accountability versus Blame ...you? If not, then be sure to attend this session. Do your employees have the motivation to achieve what you want? Does achievement make difference in the success of the team and do you and your employees know how to recognize that difference? Can other members of the tem tell e when an employee has achieved or not achieved? Do your employees know that they have to achieve or is achievement  more...

Coaching for Success ...from others is one of the biggest challenges in business. Employees simply do not see things the same as the owners and managers! Yet, performance is needed and Managers and Leaders need to build people and performance in order to grow the business and stay competitive! One challenge is the vast variety of motives and perspectives that employees have. Many Managers and Leaders try to direct and  more...

Restore Employee Trust After A Workforce Reduction ...?' Workforce reductions destroy trust among the surviving employees. Yet, trust is one of the critical factors in restoring the productivity of the team. You made the tough decision to downsize; now you need to regain the trust and confidence of your employees to ensure your firm succeeds in these difficult times. Organizational leadership expert, Dianne Crampton helps companies get back to  more...

Put Your Strategic Plan Into Action ...ient resources for the implementation Plans to reward employees for their participation in the process All registrants receive Jim s strategic plan implementation workbook. Jim Stewart is the founder of ProfitPATH, a strategy consulting practice specializing in driving business growth in owner managed companies. For 11 years he has helped business owners make more profit while running  more...

Managing Introverted Employees ...ages to your business. As a manager, you need all of your employees to deliver peak performance in today's challenged economy. Discover how to maximize performance of the introverted employees on your team to ensure success. Dr. Neal Burgis, psychologist and certified executive coach, helps companies get the most out of their employees. He teaches executives and managers to identify the  more...

How to Develop Your Employees with Little Investment ... thrive are those who learn the secrets to training their employees without breaking the bank. Tim Hagen, salesforce efficiency coach and employee development expert, innovated a unique approach to developing employees efficiently and effectively. For over 20 years, he has helped companies provide the training their employees need without it being burdensome on the management team. He  more...

Keys to Unlocking Your Employees Potential ...u've been tasked with delivering results, but unless your employees take ownership of their performance, the goals will not be met. If you haven't been trained how to develop your team or don't have the time to help them, the question becomes are you failing your employees or are they failing you? Kirk Wilkinson, author of 'The Happiness Factor: How to be Happy No Matter What!' created  more...

Create an Accountable Workforce to Grow Your Bottom-Line ...Employees to Success Searching for answers to fix your bottom-line? Don t panic -- the answer is right under your nose. Your most valuable asset your employees -- can come to the rescue. You can grow your bottom-line despite the economic woes if you build an accountable workplace. Leadership expert, Joel H. Head, former Partner with Ernst Young, LLC and Principal with Mercer HR, has helped  more...

Use Customer Service to Win Loyal Clients ... Develop a rewards and recognition program to ensure your employees deliver customer service the way you want Hire employees that share your service values Solicit input from your clients on your service performance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue and profits As an  more...

Get Ready, Set, Go! How to implement profitable strategies in this uncertain economy! Feeling the stress of a strained economy? Economic challenges create great opportunities for the savvy business leader/owner. Cycles are a critical part of the business process for every organization. Learn to take advantage of the valleys by strategically positioning your organization for new opportunities. Implement improvements to your internal structure. Create profitable business strategies  more...

Managing Employee Stress To Improve Morale and Drive Productivity ...y, and doubt create unmanageable stress levels preventing employees from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t afford these ramifications. Dianne Crampton, author of 'Melting Your Stress Within 30 Days,' helps companies improve morale and become productive again. She helps companies avoid  more...

Empower your Employees - a proven strategy to improve profitability ...employees are one of your company s greatest assets, they are also one of your largest fixed cost items. So how do you maximize your return on your investment? This seminar includes ideas on how to implement an empowerment program and enhance your current program. The more empowered your employees, the lower your turnover, and the higher your productivity and profitability. Why empower  more...

How To Build A Million-Dollar Business ...g tied to the office 24/7, putting out fires and managing employees have left you in tactical mode. You're stumped as you try to re-discover the strategic mindset you had when you launched your business. Something has to change and fast! Dr. Drew Stevens has the answers. Over the past 25 years, he's built several million-dollar businesses through three recessions and helped entrepreneurs  more...

Improve Morale Following A Workforce Reduction ...y 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t afford these ramifications. Dianne Crampton,  more...

Drive Employee Productivity in Challenging Times ...am Budget cuts. Employee layoffs. Doubled workload. Your employees are being asked to do more with less with all of these factors contributing to productivity paralysis. Yet, as the manager, you re accountable for ensuring productivity goals are achieved despite all of these hurdles. How do you regain control in this sticky situation to achieve corporate performance objectives? Kirk  more...

How to Develop a Strategic Plan That Works For You ...strategic plan and the best way to communicate it to your employees. In this webinar, you ll discover: The secrets to developing the right strategic business plan How to start crafting a strategic plan by answering 5 critical questions How to utilize the strategic plan as a leadership tool that guides employee decisions and actions. The formula for sharing the plan with your  more...

Create A Winning Workplace Culture ...rn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Create A Winning Workplace Culture ...rn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Use Customer Service to Win Loyal Clients ... Develop a rewards and recognition program to ensure your employees deliver customer service the way you want Hire employees that share your service values Solicit input from your clients on your service performance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue and profits As an  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Conduct a Brand Audit Does Yours Pass the Test? ... Creative methods to generate helpful feedback from your employees and customers All registrants receive Shannon s brand audit template. As the President and founder of Go-To-Market Strategies, Shannon Kavanaugh has over 18 years of experience in sales and marketing of products and services in the high-tech and manufacturing industries. She is responsible for the strategic direction and  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...arn a process for creating a culture of health among your employees so they willingly take personal responsibility and action to improve their health. As a result of their active participation, you ll not only reduce health care costs, you ll also increase productivity and reduce absenteeism. In this webinar, you will learn how to: Design a culture of health founded on employee accountability  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...arn a process for creating a culture of health among your employees so they willingly take personal responsibility and action to improve their health. As a result of their active participation, you ll not only reduce health care costs, you ll also increase productivity and reduce absenteeism. In this webinar, you will learn how to: Design a culture of health founded on employee  more...