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From 123-CBT Computer Based Training
Process Characteristics for Six Sigma on-line e-learning cbt (computer based)cd rom ... using metrics to calculate process flow performance, and employing tools to analyze processes. It connects these tools to the overarching goals of eliminating wasted time, highlighting free time, and increasing the proportion of value-added time. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam  more...
Oracle Database 11g Using the PL SQL Debugger Collections and Data Warehousin on-line e-learning cbt (computer based)cd rom Oracle Database 11g: Using the PL/SQL Debugger, Collections, and Data Warehousin Oracle To recognize ways to utilize the PL/SQL Debugger to analyze your code, identify the uses and benefits of collections, and identify the steps for employing data warehousing enhancements to improve query execution times.  more...
I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens on-line e-learning cbt (computer based)cd rom ...d with the law. It also provides a brief discussion about employing non-US citizens. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing  more...
Customer Service in the Field on-line e-learning cbt (computer based)cd rom ...ding being prepared, practicing customer recognition, and employing active listening so the customer feels reassured by your presence. To kick off your face-to-face service meeting, you should try to start on a positive note, clearly set the expectations for resolution time and scope, and help customers fully understand your products and services, as well as your intentions. This skill-building  more...
Fostering Effective Communication and Collaboration on-line e-learning cbt (computer based)cd rom Fostering Effective Communication and Collaboration You have a team established and everyone is committed to the team goals. However, a common focus is not always enough to help your team achieve success. You must ensure that team members can communicate with you and with one another, and that they will work as a team rather than as individuals. This course outlines the importance and  more...
Sales Team Management Simulation on-line e-learning cbt (computer based)cd rom ...as found a high degree of success with its sales force by employing a team approach, and you, a longtime employee of the company, are well versed in the business model, leading your team from one sales victory to the next. But with each success comes greater customer demand, and Upper Crust must expand its sales force to keep abreast of the competition. Further, the company must meet its  more...
From Online Training Directory
LBD: Behavior Reduction and Challenges on-line e-learning cbt (computer based)study at homecourseware Describes behavior reduction strategies, such as employing effective procedures to handle various challenging behaviors.  more...
Build a Powerful Marketing Strategy--Instructor-Led on-line e-learning cbt (computer based) ...reme examples of mistakes that could easily be avoided by employing common sense, but they illustrate two fundamental tenets of marketing: Target the right group of customers, and communicate the right message to that group. These simple rules are critical to any business`s success, yet few small businesses apply them effectively. This course will show you how to systematically approach the  more...
Build a Powerful Marketing Strategy--Self-Directed on-line e-learning cbt (computer based) ...reme examples of mistakes that could easily be avoided by employing common sense, but they illustrate two fundamental tenets of marketing: Target the right group of customers, and communicate the right message to that group. These simple rules are critical to any business`s success, yet few small businesses apply them effectively. This course will show you how to systematically approach the  more...
From 123-CBT Computer Based Training
The Manufacturing Industry Overview Version 2 on-line e-learning cbt (computer based) "Business has only two functions - marketing and innovation." Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete  more...
The Insurance Industry Overview Version 2 on-line e-learning cbt (computer based) The insurance industry has its share of risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink,  more...
Problem Performance Prevention on-line e-learning cbt (computer based) ...sk specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the worker. For established workers, if you want to avoid problem performance, it is essential for employees to see clearly what is expected of  more...
Introduction to Data Warehousing on-line e-learning cbt (computer based)cd rom ...tify the features of metadata. Identify the reasons for employing an enterprise model. Identify the features of the corporate data model. Sequence the steps involved in converting a corporate model to a warehouse model. Identify the benefits of a star schema. Identify the advantages of a snowflake schema. Unit 4: Oracle Warehouse Duration: 1 - 2 Hour(s) Match the types  more...
Creativity Innovation Fostering a Ceative Environment on-line e-learning cbt (computer based)cd rom ...l Learning Time 2 to 4 hours Objectives Unit 1: Employing Creative Individuals (0.5 - 1 hour) Recognize the factors that attract creative individuals to a company. Identify the appropriate recruiting method to use in a given situation. Demonstrate an understanding of various methods of recruiting creative  more...
Cross Cultural Business Comm Devel Cross Cultural Comm Skills on-line e-learning cbt (computer based)cd rom ...r avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the guidelines for building trust. Listen actively by paraphrasing a speaker's message. Follow the steps for providing positive feedback when communicating cross-culturally. Identify the steps for overcoming conflict when actions and  more...
Succession Planning Setting Up a Succession Planning Program on-line e-learning cbt (computer based)cd rom ...organization, developing a talent bank, and guidelines on employing individual develop plans. It gives coverage also to planning for future requirements. Learn To Identify legal and diversity issues to consider when developing your succession plan. Identify guidelines for writing policy and procedures.  more...
Strategic Decision Making Advanced Decision Making on-line e-learning cbt (computer based)cd rom ...ou will also learn how your organization can benefit from employing strategic decision-making techniques. In addition, you will learn how to use decision-making strategies to improve your negotiation skills. Learn To Identify the types of scenario planning. Sequence the steps for managing a linked decision.  more...
Managing the Expert Understanding Experts on-line e-learning cbt (computer based)cd rom ... Identify advantages and disadvantages of employing experts. Identify the most appropriate method for recruiting an expert in a given situation. Identify forms of compensation expected by experts. Simulation Overview: In this simulation, you will meet with Nancy Hurst to discuss  more...
Managerial Leadership Motivating Employees on-line e-learning cbt (computer based)cd rom Managerial Leadership: Motivating Employees offers the student an overview of the various roles leaders have in organizations, as well as how leaders can help employees discover and learn their roles in organizations. This program includes guidelines for helping employees align their goals with those of the organization, for evaluating employees' performance, and for motivating employees. In  more...
Six Sigma Reducing Variation to Improve Quality on-line e-learning cbt (computer based) ...omer wants, may be inherent in the business world, yet by employing the principles of Six Sigma, the standard of 99.9997 perfection is within your grasp. It's just a matter of learning--and employing--those principles. In "Six Sigma: Reducing Variation to Improve Quality," you'll do just that. You'll begin by gaining a basic understanding of what variation is--why and where it exists and how it  more...
From Pedagogy Inc- I.V. Therapy Education
Using Hospice and Palliative Preferred Practices to Create a Plan of Care on-line e-learning cbt (computer based)study at homeself directed ...#153;s quality of life 5. Recognize the rationale for employing preferred practices to achieve positive patient outcomes Curriculum Chapter 1 Ineffective Communication: Identifying the Problems Hindering Positive Healthcare Outcomes Chapter 2 Recognizing Communication Problems that Deny Quality of LIFE Chapter 3 Preferred Practices for Improving Healthcare Outcomes:  more...
From Corexcel
Time Management on-line e-learning cbt (computer based)study at homeself directed ...ost precious resources a manager has, his or her time! By employing time management and scheduling techniques, managers can become more effective. Skills such as delegating, outsourcing key tasks, and employing technology can increase productivity and allow a manager to dedicate his or her time where it will be best utilized. Every manager has the same amount of time; it is how that time is  more...
From Serebra Learning Corporation
Customer Service Agent Skills Simulation on-line e-learning cbt (computer based) Kenworth Domestic Appliances (KDA) is a national manufacturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist  more...
Project Procurement Management Simulation on-line e-learning cbt (computer based) For the duration of this simulation, you will be employed as a project manager for RMVE Security, a national provider of residential, corporate, and government property and facility monitoring. In your role as a PM, you will be focusing on the various aspects of procurement. The simulation is based on the SkillSoft series "Project Procurement Management" and includes links to the following  more...
The Role of Critical Thinking in Organizations on-line e-learning cbt (computer based) In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...
Strategies for Facilitating Critical Thinking on-line e-learning cbt (computer based) Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment. Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined  more...
Critical Thinking Skills for Managing on-line e-learning cbt (computer based) Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination. Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical  more...
Critical Thinking Strategies Simulation on-line e-learning cbt (computer based) You have recently been hired as the general manager at Retail Management Software (RMS). The company began as a small start-up company five years ago, developing software that helps retailers create, manage, and fulfill consumer demand. The founders and owners, Fred Chambers and Larry Busby, and their small team worked hard and developed great products. Recently, RMS' business has increased a  more...
Effective Business Meetings Simulation on-line e-learning cbt (computer based) As the lead project coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is  more...
Emotional Intelligence in the Workplace Simulation on-line e-learning cbt (computer based) Does intelligence alone determine success? Or do self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness factor heavily into the equation? While not as readily quantified as IQ, these qualities, collectively termed "emotional intelligence," often determine whether or not people excel in life, relationships, and the workplace. In this simulation, you'll  more...
International Communications Simulation on-line e-learning cbt (computer based) In this simulation, you will be employed as a Divisional Merchandise Manager (DMM) of home audio and video electronics for Everson and Macombre, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing  more...
Transitioning From Technical Professional to Management on-line e-learning cbt (computer based) For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and managerial competencies must all be mastered and continuously honed. The Transitioning from Technical Professional to Management Simulation will provide participants with the opportunity to  more...
From Technical Professional to Leadership Simulation on-line e-learning cbt (computer based) For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and facilitative competencies must all be mastered and continuously honed. The From Technical Professional to Leadership Simulation will provide participants with the opportunity to develop these  more...
Addressing Problem Performance Simulation on-line e-learning cbt (computer based) You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers and the writers assistant report to you. Unfortunately, several of these workers have become problem performers of one type or another. As their supervisor, you will need to inform them of these problem performance issues as well as facilitate improved performance using various methods,  more...
Preventing Problem Performance on-line e-learning cbt (computer based) ...sk specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the worker. For established workers, if you want to avoid problem performance, it is essential for employees to see clearly what is expected of  more...
Effective Delegation Simulation on-line e-learning cbt (computer based) In this simulation, the learner will assume first-time management responsibilities, serving as the department lead of a marketing team for First Things First--a manufacturer of child safety products. Working closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is  more...
Design and Analysis on-line e-learning cbt (computer based) In the Six Sigma Improve phase, organizations are aiming to evaluate which process inputs have the most significant impact on the process output. Only by effective experimental design and subsequent analysis can organizations pinpoint areas for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the  more...
Experimenting for Process Improvement on-line e-learning cbt (computer based) The Improve phase of the Six Sigma DMAIC methodology concerns locating the optimal conditions of a process. Many improvement techniques used in Six Sigma concentrate on the impact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response. This course introduces the sophisticated  more...
Six Sigma Reducing Variation to Improve Quality on-line e-learning cbt (computer based) ...omer wants, may be inherent in the business world, yet by employing the principles of Six Sigma, the standard of 99.9997 perfection is within your grasp. It's just a matter of learning--and employing--those principles. In "Six Sigma: Reducing Variation to Improve Quality," you'll do just that. You'll begin by gaining a basic understanding of what variation is--why and where it exists and how it  more...
Six Sigma DMAIC Defining the Problem on-line e-learning cbt (computer based) What's your problem? It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for  more...
OS 390 Introduction to CICS Transaction Server on-line e-learning cbt (computer based) ...ustomer Information Control System (CICS) and methods for employing it to perform basic Online Transaction Processing (OLTP) tasks in a mainframe environment. The course reviews the overall structure and purpose of CICS and introduces basic command levels for CICS in the following areas: management of data and databases, data communication and interproduct communication, application  more...
Intermediate COBOL on-line e-learning cbt (computer based) ...scription of using single and multidimensional tables and employing a formal table index. Statements associated with tables such as SET and SEARCH are covered. The student learns a number of important COBOL techniques such as creating comment lines, debugging lines, and continuing statements across source records. Additional statements such as COMPUTE, STRING, and ALTER are covered. Students  more...
Recruitment & Selection Series: Recruitment Criteria on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you are judged on the success of your team, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job. After all, it's only natural to have your own personal opinions about what makes an ideal candidate. But employing someone who is not ideally suited  more...
Recruitment & Selection Series: Rating Canditates to a Set Standard on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ... instead of hard evidence of suitability for the job; but employing someone who is not ideally suited can be an expensive mistake. Deciding who actually gets the job is rarely an easy choice. Candidates will be better in some areas, and weaker in others. Even if you've decided exactly what skills and abilities you need from the candidate, you still need some objective way of deciding who best  more...
Distributed Application Design and Development using Microsoft Visual Studio 6.0 - Part 1 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the first course in a three part series designed for developers. This series will introduce them to the opportunities and challenges of creating enterprise-level applications. Participants will see how creating such flexible and scalable applications can be challenging and will learn how to address these challenges by employing appropriate design, tools, and technology.  more...
Distributed Application Design and Development using Microsoft Visual Studio 6.0 - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a three part series designed for developers. This series will introduce them to the opportunities and challenges of creating enterprise-level applications. Participants will see how creating such flexible and scalable applications can be challenging and will learn how to address these challenges by employing appropriate design, tools, and technology.  more...
Distributed Application Design and Development using Microsoft Visual Studio 6.0 - Part 3 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the final course in a three part series designed for developers. This series will introduce them to the opportunities and challenges of creating enterprise-level applications. Participants will see how creating such flexible and scalable applications can be challenging and will learn how to address these challenges by employing appropriate design, tools, and technology.  more...
Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills on-line e-learning cbt (computer based) Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition information about employing and communicating through an interpreter is provided.  more...
Strategic Decision Making: Advanced Decision Making on-line e-learning cbt (computer based) In Strategic Decision Making: Advanced Decision Making you will learn how to use scenario planning to identify optimal decision outcomes and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition you will learn how to use decision-making strategies to improve your negotiation skills.  more...
Succession Planning: Setting up a Succession Planning Program on-line e-learning cbt (computer based) Succession Planning: Setting Up a Succession Planning Program focuses on putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement policy and procedures identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan how to communicate and provide  more...
From Global Innovative Campus
Time Management One of the more precious resources a manager has is his or her time. Managers can become more effective by employing time management and scheduling techniques, delegating, outsourcing key tasks, and employing technology. Effective time management helps managers achieve their goals.  more...
From Sessions College for Professional Design
3D Modeling Using Form_Z Course on-line e-learning cbt (computer based)study at homeself directed ...ally, you'll get to build the skeleton for a toy robot by employing solid modeling skills you've honed in this lesson. LESSON 3 Color, Texture, and Surface Styles In Lesson Three, you'll learn how to breathe life into your images by giving them color and surface textures. You'll learn the advantages and disadvantages of abstraction versus realism in your imaging. You'll also learn the  more...
From PDHengineer. com-Decatur Professional Development, LLC
Excavation Hazards on-line e-learning cbt (computer based) ...h excavation and trenching operations can be prevented by employing OSHA safety standards. In this course, the student will review OSHA 2226, "Excavations". This publication outlines the requirements of OSHA's safety standards for excavation and trenching operations contained in the Code of Federal Regulations (29CFR Part 1926). This course is relevant to business owners,  more...
Fall Protection in Construction on-line e-learning cbt (computer based) ...hs associated with working at heights can be prevented by employing the OSHA Fall Protection standard that deals with both the human and equipment related issues. In this course, the student will review OSHA 3146, "Fall Protection". This publication outlines the requirements of OSHA's Fall Protection standards contained in the Code of Federal Regulations (29CFR Part 1926, Subpart  more...
Controlling Electrical Hazards on-line e-learning cbt (computer based) ...Most work-related injuries and deaths can be prevented by employing OSHA electrical safety standards. In this course, the student will review OSHA 3075, "Controlling Electrical Hazards". This publication outlines the requirements of OSHA's general industry electrical safety standards contained in the Code of Federal Regulations (29CFR Part 1910). This course is relevant to  more...
Fire Protection and Prevention on-line e-learning cbt (computer based) ...ironments with potential fire hazards can be prevented by employing the OSHA Fire Protection and Prevention standards that deal with both the workers and equipment related issues. In this course, the student will review OSHA's Fire Protection and Prevention standards contained in the Code of Federal Regulations (29CFR Part 1926, Subpart F). This course is relevant to employers/business  more...
Overview of Refrigeration Systems on-line e-learning cbt (computer based) ... ? mechanical refrigeration system.? Another method is by employing a ? vapor absorption system.? The mechanical refrigeration system, which is the focus of this course, is the most common and practical method generally in use. It consists of 4 essential components: An Evaporator to absorb heat into the refrigerant system A Condenser to reject the heat from the refrigerant system A  more...
From Gotham Writers Workshop
Business Writing Workshop "Best of Web" - Forbes on-line e-learning cbt (computer based) ...ion - email, memos, letters, and reports Strategies for employing style, structure, format, and tone for maximum impact New rules of writing in the digital age, including email guidelines The most common business writing mistakes - and how to avoid them Steps for crafting correspondence that gets results Each week you will review key concepts and then put them into practice in exercises  more...
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