Employment eBooks

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From The Customer Service Training Institute
Customer Service Training for Service Technicians Certificate Program The Customer Service Training Institute, an online provider of quality Customer Service Training materials, has developed a Customer Service training program that focuses on the role of the service technian and his or her relationship with the customer. It often has been said that in addition to fixing the equipment, you also need to repair the customer as well. Since any time something breaks  more...
Corporate Group Customer Service Training study at homeself directede-book For companies or large groups who wish to provide quality Customer Service training for their employees, The Customer Service training Institute is proud to announce their Corporate Training Program! Under our Corporate Training Program, we offer our Customer Service Training package at group rates. This course, emcompassing 6 training modules covering both basic fundamentals and advanced  more...
Call Center Agent Training Certificate Program study at homeself directede-book The course is designed for the person looking to become a Call Center Agent. In this course, we provide the student with 8 training modules. These training modules take you through an introductioon to call center terminology and design through the customer service skills needed to provide world class customer service over the phone. This course, like all of our training programs, is designed  more...
Customer Service Training Certificate Program A complete course in Customer Service Training from Basic fundamentals through advanced skills, this complete course offers a single source for all your customer service needs. Each modeule is designed as either a standlone module or as part of a complete series so the student can target their most pressing needs first for maximum benefit. Upon successful completion of the program and the  more...
Self Study Customer Service Training Course study at homeself directede-book The Customer Service Training Institute, a provider of self study customer service training materials, has a 6 manual self study program that will give anyone the skills they need to improve their communication skills, improve customer satisfaction, and increase sales. This course, which covers both basic and advanced skills, will provide training in customer service basics, conflict  more...
From iCIMS
OFCCP Compliance ...ations on the collection, storage, and reporting of Equal Employment Opportunity (EEO) data on applicants. Here is a brief summary of the OFCCPa s four major criteria to use when defining an internet applicant: * The individual submits an expression of interest in employment through the Internet. * The company considers the individual for employment for a particular position.  more...
E-Verify Whitepaper e-book ...E-Verify? E-Verify (formerly known as the Basic Pilot/ Employment Eligibility Verification Program) is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees. View iCIMS' free E-Verify  more...
From Solid Foundation International Ltd
ACCOUNTING BASICS on-line e-learning cbt (computer based)study at homegroup study and discussionself directede-bookworkshop / seminarDistance learning The Program can be taught in many forms depending on the particular need either in our institute, online, accounting firms and companies and will be delivered using a range of activities including demonstrations, workplace practice, projects, lectures, open discussions, observation, eBook, individual and group work, tutorials, visits, presentations from visiting professionals, research and sharing  more...
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