Online Enable eLearning

Administrative Professionals Putting Your Best Foot Forward Administrative Professionals: Putting Your Best Foot Forward As an administrative professional, there are many skills and competencies you must master, ranging from organizational skills to technical aptitude. In order to be truly successful, though, you must also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must  more...

Forming Project Teams for Six Sigma ...es that are critical to team success. It describes how to enable teams using training, timetabling, and technology, and offers vital tips for the first team meeting and all subsequent meetings. Acknowledging that today's organizations increasingly rely on virtual teams that cross geographic and cultural barriers, the course equips you with strategies for meeting the unique challenges of virtual  more...

Managing Six Sigma Team Performance ... any Six Sigma project. A number of decision-making tools enable teams to generate and select creative improvement ideas, while a series of management and planning tools enable teams to implement and assess quality improvement throughout an organization. As team leaders with mastery over these tools, Black Belts are called upon to select the right tools to meet various team conditions and  more...

Process Capability for Six Sigma ... the capability and performance of a process under review enables organizations to numerically represent and interpret its current state, and to report its sigma level. When done correctly, process capability analyses enable Black Belts to precisely assess current performance in light of future goals, and ultimately, to determine the need and targets of process improvement. Process capabilities  more...

ANSI C Programming Introducing C ANSI C Programming: Introducing C To familiarize students with the capabilities of the ANSI C language and to enable them to write useful C programs  more...

C 2005 Customized Programming C# 2005: Customized Programming Microsoft To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail  more...

Navigating SAP R 3 Release 4 6 Navigating SAP R/3 Release 4.6 SAP To enable the student to log on to SAP R/3 Release 4.6, manipulate the user interface, navigate the system, and create and configure a favorites list  more...

Using SAP R 3 Release 4 6 Using SAP R/3 Release 4.6 SAP To enable the student to work with tasks and to describe some of the updated screens in Release 4.6  more...

Project Management Fundamentals Project Management Fundamentals The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper  more...

WSE Implementation with Visual Basic 2005 WSE Implementation with Visual Basic 2005 Microsoft To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Discover Access 2007 Level 3 ...ns of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology  more...

Discover Access 2007 Level 2 ...ns of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology  more...

Discover Access 2007 Level 1 ...ns of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as planning, forms, and data management to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology  more...

Oracle 11i Roles Delegated Administration Registration and Auditing Oracle 11i: Roles, Delegated Administration, Registration, and Auditing Oracle To create roles, set up Delegated Administration, create registration processes for roles, run audit reports, monitor users, and enable the AuditTrail feature  more...

Visual Basic 2005 Customized Programming Visual Basic 2005: Customized Programming Microsoft To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail  more...

Workplace Violence ... all types, including sexual harassment. This course will enable all employees to recognize the early warning signs of impending workplace violence, and the actions they can take to prevent and reduce workplace violence. This SkillSoft product has been reviewed by the Employment Practice Group of Burr & Forman LLP. Please note, however, that the course materials and content are for  more...

WSE Implementation with C 2005 WSE Implementation with C# 2005 Microsoft To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Conflicts of Interest in the Workplace ...erest they may have with their employer, this course will enable decision-makers in organizations to identify potential conflicts of interest and develop policies to help employees understand how to avoid, manage, and resolve conflicts of interest. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP.  more...

Pursuing Successful Lifelong Learning ...is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your supervisor initiates what you need to learn. It's time to take ownership of your learning needs based on your expectations and your own terms. In this course, you will identify your learning needs and learn how to establish learning  more...

Access XP Proficient Expert ...us versions of the program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. Topics cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Access XP / 2002 (Proficient) Access XP  more...

Service Operation Processes Service Operation Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand  more...

Using Surveys to Measure Customer Satisfaction Using Surveys to Measure Customer Satisfaction If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere.It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer  more...

Safe Work Practices ...t and hazardous materials. The intent of the course is to enable the learner to identify those practices (the right way to do things) that must be followed that will either eliminate or minimize the potential for injury from workplace hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the purpose  more...

Developing and Controlling the Project Schedule Developing and Controlling the Project Schedule PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned The project schedule is critical to project management. It determines the planned start and finish dates for project activities and milestones. It also confirms which activities are dependent on others, therefore  more...

Monitoring and Controlling Project Scope ...etected and managed properly. Two processes in particular enable a project manager to do just that: they are the Verify Scope and Control Scope processes. They belong to the Project Scope Management knowledge area and play a key role by helping to monitor and control the boundaries of the project throughout the project life cycle. This course will cover the project inputs, tools and techniques,  more...

Getting Started with Illustrator CS3 Getting Started with Illustrator CS3 Adobe Adobe Illustrator CS3 is an industry-standard illustration program for multimedia, online graphics, and print. Whether you are creating multimedia graphics or laying out print publishing, Illustrator will allow you to create professional quality results. This course introduces the Illustrator interface, shows how to customize the workspace and  more...

Java Programming with J2SE 5 Operators and Flow Control in Java Java Programming with J2SE 5: Operators and Flow Control in Java Sun To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Java Programming with J2SE 5 Creating Classes in Java Java Programming with J2SE 5: Creating Classes in Java Sun To enable the learner to create and work with Java classes and objects  more...

Java Programming with J2SE 5 Working with Classes in Java Java Programming with J2SE 5: Working with Classes in Java Sun To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Java Programming with J2SE 5 Reference Types and Threading Java Programming with J2SE 5: Reference Types and Threading Sun To enable the learner to work with reference types and threads in Java  more...

Java Programming with J2SE 5 Exception Handling and Assertions Java Programming with J2SE 5: Exception Handling and Assertions Sun To enable the learner to handle exceptions and use assertions in Java  more...

Java Programming with J2SE 5 Java Utilities Java Programming with J2SE 5: Java Utilities Sun To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages  more...

Java Programming with J2SE 5 Java I O Java Programming with J2SE 5: Java I/O Sun To enable the learner to use Java's I/O facilities to read and write data, and format input or output  more...

Java Programming with Java SE 6 0 Java I O Java Programming with Java SE 6.0: Java I/O Sun To enable the learner to use Java's I/O facilities to read and write data, and format input or output  more...

Java Programming with Java SE 6 0 Java Utilities Java Programming with Java SE 6.0: Java Utilities Sun To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages  more...

Java Programming with Java SE 6 0 Operators and Flow Control in Java Java Programming with Java SE 6.0: Operators and Flow Control in Java Sun To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Java Programming with Java SE 6 0 Creating Classes in Java Java Programming with Java SE 6.0: Creating Classes in Java Sun To enable the learner to create and work with Java classes and objects  more...

Java Programming with Java SE 6 0 Working with Classes in Java Java Programming with Java SE 6.0: Working with Classes in Java Sun To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Java Programming with Java SE 6 0 Reference Types and Threading Java Programming with Java SE 6.0: Reference Types and Threading Sun To enable the learner to work with reference types and threads in Java  more...

Java Programming with Java SE 6 0 Exception Handling and Assertions Java Programming with Java SE 6.0: Exception Handling and Assertions Sun To enable the learner to handle exceptions and use assertions in Java  more...

Strategies for Communicating with Tact Diplomacy Strategies for Communicating with Tact & Diplomacy Communicating with diplomacy and tact requires strategy, awareness, and skills. Its aim is to establish trust and rapport in relationships while delivering messages effectively. However, it's often pushed aside by good intentions cloaked by gut reaction and misinterpretation. This course provides techniques you can use to navigate through  more...

Animation in Flash CS4 ...tor-based animations. Its versatile workspace and toolset enable developers to quickly create animations that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It explores how to create multiple types of animation including inverse kinematics, frame-by-frame animation, and an improved method of creating motion tweens. Advanced animation topics  more...

Web 2 0 Fundamentals ...ikis provide powerful ways to access site information and enable users to participate and collaborate in the creation of site content, rather than being passive users of a web site. This course provides an overview of what Web 2.0 is and the role that the Web 2.0 technologies play. Specific topics covered include an introduction to Web 2.0, the impact of social networking, and Web 2.0  more...

Securing Managing a WCF 4 Application with C 2010 ...tion Foundation (WCF) application. It demonstrates how to enable WCF applications to implement ASP.NET security features. It covers how to use features such as tracing, logging, and performance counters to monitor a WCF application. It also covers the different tools available for monitoring configuration. This course is one of a series in the SkillSoft learning path that covers the objectives  more...

The Voice of Leadership The Power of Leadership Messaging The Voice of Leadership: The Power of Leadership Messaging How you present yourself to others can determine the power of your message and how it reflects on you as a leader. One of the keys to developing your leadership message is establishing credibility. You must always do what you say you'll do. Powerful leadership messages have distinct qualities, and leaders who learn how to deliver  more...

Value Stream Mapping in Lean Business Value Stream Mapping in Lean Business Processes are a part of every business. It is important to graphically depict these processes so areas of waste can be identified and eliminated, creating a more efficient, profitable, and lean organization. This course will enable the learner to create and interpret both current and future-state value stream maps and to recognize how a value stream map  more...

Searching Data Using MOSS 2007 ...rosoft Office SharePoint Server 2007 provides features to enable this ability. This course describes how to use the Search Service provided by MOSS 2007, including how to enhance the Search Service and how to customize search pages. It also examines how to display results using the Search Web Service and how to further enhance this service through customization.This course is one of a series in  more...

Designing Application Update Deployments for Windows 7 ...r Microsoft provides many technologies and tools to enable administrators to reduce time and cost associated with maintaining clients computers, specifically for making applications available to users and ensuring that client computers are automatically updated to minimize security vulnerabilities. This course demonstrates how to deploy and distribute applications to Windows 7 client  more...

Deploying Windows 7 Using Zero-Touch Installation ...erform Zero-Touch Installations. Zero-Touch Installations enable deployment administrators to deploy Windows 7 over a network with little interaction once the task sequences are created that contain all the information required for the installation. This includes different packages that contain all the software required, including drivers, applications, user state, and operating system files.  more...

Creating a Standard Image to Deploy Windows 7 ... Management to deploy Windows 7 using images. These tools enable IT professionals to create Windows images and answer files and to apply and service the images. This course demonstrates how to create a standard image using SIM, to then apply the image to the client machines using Windows PE and ImageX, and finally to service it using DISM. This course is one of a series in the SkillSoft  more...

Deploying Windows 7 Using WDS and USMT ...omputer. Microsoft offers user state migration tools that enable the administrator to store the user data in a specified location until Windows 7 is deployed, when that user data can be restored. This course demonstrates how to deploy Windows 7 over the network using Windows Deployment Services. It also demonstrates how to use Windows Easy Transfer and the User State Migration Tool to migrate  more...

SAP Business One Introduction for End Users SAP Business One: Introduction for End Users SAP SAP Business One is a comprehensive set of integrated business management applications. Business One provides an entire set of core modules, including financials, sales, operations, customer management, and logistics, which enable a small-sized to medium-sized enterprise to manage all aspects of the business. This course provides an overview  more...

SAP Supply Chain Management ...of a collection of applications under the SAP system that enable advanced planning. Tightly integrated with SAP Enterprise Resource Planning (ERP), the SAP SCM system is used to streamline and optimize the supply chain by enabling automated decision making and providing improved analytical components. This course provides an introduction to the SAP SCM system. Since planning is a major  more...

CompTIA Network 2009 Network Protocols ...l is a set of communication standards, or protocols, that enable devices and applications to communicate with each other, regardless of their origin. These protocols are sets of formal rules that govern communication and allow developers to design applications or devices that can communicate with other designer's products without the need for direct collaboration between them. In this course,  more...

The Cash Flow Statement ... organization must meet or exceed the cash flowing out to enable the organization to pay its debts and liabilities and meet its growth and day-to-day cash requirements. The Cash Flow Statement is a key financial statement that reports cash receipts, payments, and net change in cash resulting from operating, investing, and financing activities during a reporting period. This course discusses  more...

Ajax Applications Server Communication ... This course explores the technologies that are used to enable Ajax applications to interact with a server's external data. It will begin by examining the important role that ASP.NET, PHP, Java, and Ajax play in developing Ajax applications, and then explore how Ajax can access and utilize external data sent from a variety of sources. The course will move on to discuss JavaScript Object  more...

SAP Logistics Modules ...ogistics Modules SAP The SAP Logistics modules help enable automation of supply chain operations related to logistics. Logistics refers to all the tasks a business performs in order to get a product or service to its desired location or state. This course discusses how the SAP Logistics modules enable Materials Management, Production Planning and Control and ultimately Sales and  more...

Managing SharePoint 2010 Pages Components ...s document storage is a common power user task. Workflows enable you to streamline the execution of existing business processes using SharePoint, and Web Parts provide additional functionality in how to display SharePoint information. This course examines the creation and customization of publishing pages, web part pages, and pages. In addition, this course explores the challenges of document  more...

Cisco Route 1 0 The OSPF Routing Protocol ...orks. OSPF has several functions and five packet types to enable all OSPF information flow between routers. OSPF areas may be made up of different types of network links and it is vital that you know which ones are being used in order to properly configure OSPF. It is equally important to note that OSPF pays special attention to different network types, such as point-to-point and broadcast  more...

Active Directory Doman Services in Windows Server 2008 R2 Active Directory Doman Services in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 R2 is the 2009 refresh of Microsoft s Windows Server product. This R2 release introduces improvements to existing features as well as the addition of new functionality. This course introduces the  more...

MS Word for MAC 2011 Saving Printing Spellchecking ... Word for Mac 2011 offers a variety of features that enable you to finalize your documents, including various saving and printing options. It also includes a spelling and grammar check tool that helps you to avoid embarrassing mistakes in your documents before sharing them with others. Once you're ready to share your work, you can e-mail your documents as attachments, share through  more...

Virtualization Management in Essentials 2010 Virtualization Management in Essentials 2010 Microsoft System Center Essentials 2010 contains a built-in Virtual Machine Manager to provide administrators with a central location to manage both physical servers and clients as well as virtual machines. Administrators can create and configure Virtual Machines directly from the Essentials 2010 console. This can be done by converting physical  more...

Customer Driven Process Improvement Implementing Maintaining Improvements ...process improvement is implementing the changes that will enable a process to deliver what customers need. After determining customer requirements, measuring and analyzing current processes, and determining process problems and potential solutions, it's now time to take action. The energy that often accompanies this stage can make the planning, piloting, and troubleshooting of the  more...

Configure Terminal Services in Windows 2008 ...es. New Terminal Services features in Windows Server 2008 enable users to remotely access Windows-based programs that are installed on a terminal server either by corporate network or via the Internet. Terminal Services enables applications to be installed and deployed from a central location, allowing for easier application upgrades and maintenance. New Terminal Services licensing  more...

Configuring Web Service Protocols in Windows Server 2008 ...ation (exam 70-643) Windows Server 2008 and IIS 7.0 enable users to upload and download files and to send e-mail via the company web server. These features are made possible by two optional components in Windows Server 2008; the FTP service and the SMTP service. This course covers the configuration of both services, the benefits and requirements of each, along with important security and  more...

Internet Explorer 8 Advanced Features ...y installing add-ons and Accelerators. These new features enable you to more quickly perform common tasks on the Internet. You can further customize Internet Explorer 8 by setting one or more web pages as your home page and customizing the browser interface. The course also covers how Internet Explorer 8 makes it easier for you to ensure your security and privacy when on the Internet through  more...

Cisco CVOICE 8 0 Transporting Voice Over IP Networks ... can also communicate with other H.323 gateways. Gateways enable H.323 terminals to communicate with terminals that are not H.323 terminals by converting protocols. Gateways are the point where a circuit-switched call is encoded and repackaged into IP packets. Because gateways function as H.323 endpoints, they provide admission control, address lookup and translation, and accounting services.  more...

IFRS Key Standards for Financial Accounting Activities ...the International Accounting Standards Board (IASB). They enable individuals, businesses, and governments to have consistent accounting and reporting practices, produce comparable financial statements, and establish a common accounting language across different countries. These standards are now adopted in over 110 countries from every part of the world and several other countries are preparing  more...

Oracle SOA Suite 11g Introduction to SOA ...itecture can provide a solution. The various drivers that enable you to build a reference architecture, which is the first step toward embarking into a Service-Oriented Architecture, will also be covered. This course also introduces the Oracle SOA Suite 11g architecture and its components at an introductory level. Additional related products, such as Oracle BAM, are discussed along with Oracle  more...

Oracle SOA Suite 11g SOA Governance Service Design Oracle SOA Suite 11g: SOA Governance & Service Design Oracle In this course, the need for governance in a Service-Oriented Architecture environment is highlighted, and the different characteristics related to service management are covered. You are also introduced to the concepts that enable defining and implementing a service. This is an important aspect of designing an SOA system as it  more...

Advanced Document Navigation and Document Reviews in Word 2007 ...t Microsoft Office Word 2007 has many features that enable you to create robust documents that can be easily navigated, reviewed, and recovered if issues are encountered. This course explains how tables of contents are created, modified and deleted in conjunction with the use of tables of figures and tables of authorities. The insertion, modification, deletion and navigation of  more...

Excel 2007 Charts Pictures Themes and Styles ...nhancements to charting, themes, and styles in Excel 2007 enable you to create attractive and well-organized representations of spreadsheet and workbook data. Charts, themes, styles, and pictures can all be easily inserted and customized from the Ribbon bar. This course demonstrates how to effectively use and customize charts in Excel 2007, and explores available chart types and styles. Using  more...

Advanced Formatting in Excel 2007 ...matting in Excel 2007 Microsoft Charts and pictures enable you to present data visually, demonstrating data more effectively than rows and columns of data. In Excel 2007, you can customize charts and their individual elements, as well as pictures and clip art, to create professional and appealing documents. Formatting, both custom and condition-based, enables you to display data in  more...

Advanced Data Management in Excel 2007 ...ations and formulas are valid. Data organization features enable you to sort, filter, and group and outline data so that you can focus on the key parts of your data. Validation features ensure that data is correct, that it is entered in the proper format, and that formulas are working correctly, all of which are incredibly important for maintaining accurate records. This course explores  more...

Advanced Customization in Excel 2007 ...Microsoft Numerous features and tools in Excel 2007 enable you to customize the look and feel of spreadsheets and workbooks, and also the functionality and efficiency of the program itself. Existing templates, themes, and styles can be altered to meet business needs, or you can create custom templates, themes, and styles to further enhance data presentation. Using macros, you can automate  more...

Analyzing Data in Excel 2007 ... Excel 2007 provides powerful data analysis tools that enable you to explore large amounts of data and to make educated business decisions based on that data. With PivotTable reports you can interactively summarize data, making it easier to analyze and present the results. PivotChart reports provide a graphical view of PivotTable report data. Using Goal Seek and Solver enables you to  more...

Creating Visio 2007 Diagrams ...rosoft Visio 2007 is a powerful diagramming software that enables you to create different types of diagrams and work environments. This course shows how Visio 2007 has predefined templates and stencils that enable you to create diagrams quickly and efficiently; along with the Visio Help features that allow you to tap into the vast knowledge base both within the help files and online through the  more...

Using Query Notifications Synchronizing Data With VB 2008 ...how to use query notifications with SQL Server and how to enable efficient, remote use of data using synchronization services. Specific topics covered include using query notifications, and SqlDependency and SqlCacheDependency. Topics also look at the various aspects of synchronizing data, including creating a synchronization services application and configuring synchronization in Visual  more...

Securing and Managing a WCF Application ...tion Foundation (WCF) application. It demonstrates how to enable WCF applications to implement ASP.NET security features. It covers how to use features such as tracing, logging, and performance counters to monitor a WCF application. It also covers the different tools available for monitoring configuration. This course is one of a series in the SkillSoft learning path that covers the objectives  more...

Creating WPF Applications with VB 2008 ...dows Presentation Foundation (WPF) and Visual Studio 2008 enable developers to build sophisticated Windows client applications to run on, and take advantage of the capabilities of the Windows Vista platform. This course introduces the learner to WPF and outlines application types, basic application creation, configuration, and event handling. Specific topics covered include creating WPF  more...

Deploying SQL Server 2008 Integration Services Package ...s an overview of the logging feature and how to use it to enable logging on packages, the event handling process in Integration Services, and the debugging options used. The course also describes best practices for securing packages during development, deployment, and operation using roles, package protection levels, and digital certificates. This course is one of a series in the SkillSoft  more...

Managing SSIS Packages in SQL Server 2008 ...s an overview of the logging feature and how to use it to enable logging on packages, the event handling process in Integration Services, and the debugging options used. The course also describes best practices for securing packages during development, deployment, and operation using roles, package protection levels, and digital certificates. This course is one of a series in the SkillSoft  more...

Oracle Database 11g Optimizer Statistics Hints Cursor Sharing Oracle Database 11g: Optimizer Statistics, Hints & Cursor Sharing Oracle Optimizer statistics describe details about the database and the objects in the database and are used by the query optimizer to select the best execution plan for each SQL statement. This course covers gathering optimizer and system statistics, setting statistic preferences, using dynamic sampling, and manipulating  more...

Oracle Database 11g Application Tracing Automatic SQL Tuning ... generating a trace file for each server process when you enable the tracing mechanism. This course explores configuring the SQL Trace facility to collect session statistics, using the TRCSESS utility to consolidate SQL trace files, formatting trace files using the tkprof utility, and interpreting the output of the tkprof command. Tuning statements automatically eases the entire SQL tuning  more...

Oracle Database 11g Installation of Clusterware RAC ... Oracle Database 11g: Real Application Clusters (RAC) enable high utilization of a cluster of standard, low-cost modular servers and offers high availability, scalability, and important grid computing features. This course provides an introduction to Oracle Database 11g: Real Application Clusters (RAC) and demonstrates how to fulfill the pre-installation requirements for Oracle Clusterware  more...

Oracle Database 11g R2 Installation Oracle Restart ...tem. It also outlines how to install Oracle Database 11g, enable direct NFS, using online patching, and use Oracle Restart to manage the components. It is one of a series of courses in the SkillSoft learning path that covers the objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New Features for Administrators, which is an upgrade path for the Oracle Database 10g Administrator  more...

Oracle Database 11g R2 SQL Monitoring Performance Enhancements ...wn memory and gather optimizer statistics. These features enable the DBA to ensure the optimal memory sizes are being used for the database using Automatic Memory Management, and that SQL statements are running properly by monitoring them in real-time using Enterprise Manager. It also offers a new feature to conceptually extend the buffer cache by using DB Smart Flash. This course demonstrates  more...

Operations Management Operations Scheduling ...ction priorities and targets. These scheduling activities enable operations managers to optimize the use of organizational resources during production. This course presents basic concepts about scheduling in both manufacturing and service organizations. It walks you through the main objectives, benefits, and levels of scheduling. Using the example of staff scheduling in a service situation, it  more...

Animation in Flash CS5 ...tor-based animations. Its versatile workspace and toolset enable developers to quickly create animations that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It explores how to create multiple types of animation including inverse kinematics, frame-by-frame animation, and an improved method of creating motion tweens. Advanced animation topics  more...

HR as Business Partner Using Metrics Designing Strategic Initiatives HR as Business Partner: Using Metrics & Designing Strategic Initiatives When HR aligns its initiatives with higher-level business strategy, your organization will be better positioned to achieve its goals. By becoming part of the strategic planning process, HR can help drive the future success of the company because, ultimately, all business objectives are met by the organization's people.  more...

Setting Up Securing Windows 7 ...g Windows 7 Microsoft Windows 7 provides tools that enable users to easily manage and maintain the operating system, programs, printers, and system and personal files. This course demonstrates how to use the Control Panel to install and manage programs and printers, and it shows the role User Account Control plays in security. This course also demonstrates how to use Backup and Restore,  more...

Basic Business Math Using Whole Numbers Decimals ...inciples is important for any businessperson. Math skills enable you to figure out resource requirements, estimate costs, work out average time spent on different activities, and calculate commission earnings. The ability to analyze and comprehend numbers is a vital skill for personal, as well as corporate, growth and success. This course builds on the basic math skills that you learned in your  more...

Basic Business Math Percentages Ratios ...cal principles is important for any business person. They enable you to figure out resource requirements, estimate costs, work out average time spent on different activities, or calculate commission earnings. Percentages and ratios are a means of highlighting many relationships in business, not least of which are financial. The ability to calculate work with percentages and ratios is an  more...

Instructor Led-Search Engine Training Workshop ...media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and novice to enhance your skills and become familiar with the concepts presented in this course. To be competitive on the Internet, your site must rank in the top 20 of the search engines and directories so your prospects  more...

Search Engine Training Workshop-Self Directed ...media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and novice to enhance your skills and become familiar with the concepts presented in this comprehensive course. To be competitive on the Internet, your site must rank in the top 20 of the search engines and directories so  more...

Manufactured Housing Appraisal/Valuation Course ...Certification. Successful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser. You will learn to complete appraisals for Bankruptcy Attorneys, testify at bankruptcy hearings, and for other Manufactured Home appraisal purposes. The successful applicant will also be able to work independently or with  more...

QuickBooks Pro 2001 Level 2 This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll information. This course will introduce students to the more advanced features of QuickBooks Pro 2001, such as generating balance sheets, creating customized reports and invoices, and amending payroll  more...

Quicken 2000 Level 1 ...enable students to utilize Quicken 2000 ™s automated personal financial planning features. The importance of securing files with passwords and backing up data is stressed. Mastery of the topics introduced in this course will enable students to utilize Quicken 2000?s automated personal financial planning features to create accounts, track transactions, write and print checks, and  more...

Telephone Skills for Quality Customer Service Course description -- Telephones are an everyday part of business and often aid in your customersa ™ first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions,  more...

Appreciating Personality Differences Course description -- Ever wonder why some people act the way they do? You may sometimes think, The world would be a much better place if everyone were more like me. But, in fact, ita ™s each persona ™s unique style that creates a more complete workplace! Thata ™s why ita ™s important to identify both your own personality style and the differing styles of others. Understanding  more...

Communicate With Confidence This fun course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications. Don?t know where to put that apostrophe? Bamboozled by ?who? and ?whom?? It?s hard to communicate with confidence when you?re uncertain  more...

5S TRAINING ...cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many students take much less time. 5S TRAINING 5S is more of a people process than it is a manufacturing  more...

Copyright Basics for Librarians ...enable the student to better understand copyright and make decisions based on solid baseline information, not rumor or possibly erroneous "common knowledge". Copyright Basics for Librarians Copyright is a hot topic in librarianship and commerce. Knowing what copyright entails and how to deal with the most basic copyright situations in library can help you avoid common copyright mistakes. After  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

Cisco CCNA WAN Protocols HDLC, PPP ...a connection to a subscriber, defines the interfaces that enable communication between a subscriber and the service provider, explains the features and functions of the Point-to-Point Protocol (PPP), explains the function of each component in the encapsulation and session establishment. As you move through this unit, you will learn about the PPP frame format and associated configuration  more...

Java 2 -- Building Graphical User Interfaces ... of radio buttons by using the checkboxGroup classes that enable you to select one and only one check box in a group. This unit also covers defining a Choice class, which is used to create a pop-up list. Also, this unit will cover the List class that provides a compact, multiple choice scrolling selection list and its methods. You will also learn about TextArea classes that are needed when a  more...

Writing Standards-Based Assessments ...ems that are aligned to your standards. This course will enable you to develop assessments that are based on your standards, and are therefore in line with your state assessment program. The information we share will focus on understanding the cognitive level of the standards in order to develop items that meet those objectives. Principles of good assessment item writing will also be taught in  more...

Flash 8 Series ...s, application files, programs, and programming code that enable learners to practice with these files, enhancing the learning experience. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in a dictionary, or in MindLeaders Reference Library (for subscribers). n addition, it lets them find other occurrences of the term in the same course. Search text enables  more...

Microsoft Excel For Purchasing Professionals ...ourse "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated purchasing analyses through exercises that are based entirely on the situations that you face in your purchasing work. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all  more...

Microsoft Project For Purchasing Professionals ...You'll also learn project management principles that will enable you to successfully manage complex procurement projects and meet aggressive deadlines. You will need a copy of Microsoft Project 2000 or later. You can order a FREE evaluation copy of the software from Microsoft's website. The student can complete their course of study within anytime frame as long as it does not exceed 60 days  more...

QuickBooks Pro 2005 ...nerate purchase orders and invoices to grow your business Enable your company to use all the features QuickBooks has to offer Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video  more...

Technical Communication Industry Certificate - Mastery Level ... This course provides resources and information that will enable you to advance your skill set to a mastery level. We invite both experienced and novice technical communicators to enhance your skill set and become familiar with the concepts presented in this comprehensive program. After completing all nine modules, you will have gained a well-rounded education allowing you to... Perform  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ... in allied health and the critical role of the technology-enabled documentation knowledge worker in the electronic health record (EHR). The American Association for Medical Transcription (AAMT), established in 1976, is a nonprofit professional association for medical transcriptionists. Membership is voluntary, and two credentials are currently offered for those passing examinations administered  more...

Microsoft Office 2000 - Advanced PowerPoint 2000 To enable those proficient in PowerPoint 2000 to become expert users  more...

Microsoft Office 2000 - Advanced Word To enable students to master the more advanced functionality of Word 2000  more...

Supporting User Assistance and Accessibility To demonstrate how to enable a Web Form to support user assistance and accessibility features  more...

Leading by Enabling ...enable your employees by providing more choices and fostering competence. You'll understand why offering visible support to your people makes them able to "make the call" when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will understand the importance of  more...

Surpassing the Competition Who are you competing against? What are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor  more...

Access Configuration in ISA Server 2004 To demonstrate how to enable access to Internet resources and to configure access to internal resources  more...

VPN and Exchange with ISA Server 2004 To show how to configure ISA Server 2004 to enable VPNs and to integrate ISA Server 2004 with Microsoft Exchange Server  more...

Java Utilities To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages  more...

Exception Handling and Assertions To enable the learner to handle exceptions and use assertions in Java  more...

Operators and Flow Control in Java To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Working with Classes in Java To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Reference Types and Threading To enable the learner to work with reference types and threads in Java  more...

Windows 2000 - Managing and Securing Resources To enable students to design suitable administrative structures for Active Directory, to design security for users and groups, and to explain the resource and data security requirements for Windows 2000 computers.  more...

Windows 2000 - Communication and Remote Access Security To enable students to design protocol-level security, to secure network services, to secure connections from remote users and remote offices, and to provide remote users with secure access to local resources  more...

Windows 2000 - Internet and Extranet Security To enable students to design inbound and outbound Internet security solutions and secure partner access to network and to provide an overview of PKI and enable students to design PKI security solutions  more...

Introduction to Clustering in a Microsoft Windows 2000 Environment To enable the student to plan, install, and configure a cluster  more...

Cluster Administration and Resource Management in Microsoft Windows 2000 To enable students to administer the cluster using the cluster administration tools  more...

Communication during Organizational Change Change can be shocking to you and your co-workers. By definition, it is a time of uncertainty and, therefore, turbulence, and it puts relationships under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The  more...

Avoiding Problem Performance Simulation You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers for the show report to you. Recently, one of these writers resigned, so you need to hire a replacement. You will need to avoid hiring a problem performer by selecting the right person. Once you select that person, you'll need to communicate job requirements and provide resources in  more...

Systems-thinking Models and Thinking Skills ...g you closer to the core of your problems or concerns and enable you to make changes that will benefit your organization in the long run. No more quick fixes that only cause more problems and don't really treat the problem at hand. No more shrugging your shoulders when asked why a problem has come up once again. No more explaining away certain aspects of a situation only to have them come back  more...

Cisco BSCI 3 0 Implementing Multicast To enable you to describe the processes of Multicast implementation and verification, the IGMPv2 and IGMPv3 protocols, and Multicast routing protocols  more...

Cisco BSCI 3 0 Implementing IPv6 To enable you to describe the IPv6 features and functions that satisfy the requirements of IPv6 addressing  more...

Cisco BSCI 3 0 Tuning OSPF Configurations To enable you to describe OSPF network types, operations, information flows, single area and multiarea routing  more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques.  more...

Cisco BSCI 3 0 Configuring Advanced Elements of OSPF To enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization  more...

Cisco BSCI 3 0 The IS-IS Protocol To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks  more...

Cisco BSCI 3 0 Manipulating Routing Updates To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features  more...

Cisco BSCI 3 0 BGP for Enterprise ISP Connectivity To enable you to describe BGP concepts and terminology, and the processes of BGP implementation for enterprise ISP connectivity  more...

Cisco BSCI 3 0 Configuring EIGRP To enable you to describe the processes of EIGRP implementation, route selection, and configuration verification in diverse, large-scale networks  more...

Cisco BSCI 3 0 EIGRP Options Authentication and Issues To enable you to describe and configure EIGRP advanced options, authentication, and recognize common issues when configuring EIGRP in an Enterprise Network  more...

Cisco BSCI 3 0 Configuring Simple Elements of OSPF To enable you to describe OSPF network architectures, operations, information flows, single area and multiarea routing  more...

Cisco BSCI 3 0 Network Requirements To enable you to describe the converged network requirements of various network and networked applications within the Cisco network architectures  more...

Cisco BSCI 3 0 Implementing IPv6 To enable you to describe the IPv6 features and functions that satisfy the requirements of IPv6 addressing  more...

Cisco BSCI 3 0 Tuning OSPF Configurations To enable you to describe OSPF network types, operations, information flows, single area and multiarea routing  more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques.  more...

Cisco BSCI 3 0 Implementing Multicast To enable you to describe the processes of Multicast implementation and verification, the IGMPv2 and IGMPv3 protocols, and Multicast routing protocols  more...

Cisco BSCI 3 0 BGP for Enterprise ISP Connectivity To enable you to describe BGP concepts and terminology, and the processes of BGP implementation for enterprise ISP connectivity  more...

Cisco BSCI 3 0 Manipulating Routing Updates To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features  more...

Cisco BSCI 3 0 The IS-IS Protocol To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks  more...

Cisco BSCI 3 0 Configuring Advanced Elements of OSPF To enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization  more...

Cisco BSCI 3 0 EIGRP Options Authentication and Issues To enable you to describe and configure EIGRP advanced options, authentication, and recognize common issues when configuring EIGRP in an Enterprise Network  more...

Cisco BSCI 3 0 Configuring Simple Elements of OSPF To enable you to describe OSPF network architectures, operations, information flows, single area and multiarea routing  more...

Cisco BSCI 3 0 Configuring EIGRP To enable you to describe the processes of EIGRP implementation, route selection, and configuration verification in diverse, large-scale networks  more...

Cisco BSCI 3 0 Network Requirements To enable you to describe the converged network requirements of various network and networked applications within the Cisco network architectures  more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques.  more...

Cisco BSCI 3 0 Tuning OSPF Configurations To enable you to describe OSPF network types, operations, information flows, single area and multiarea routing  more...

Cisco BSCI 3 0 Implementing Multicast To enable you to describe the processes of Multicast implementation and verification, the IGMPv2 and IGMPv3 protocols, and Multicast routing protocols  more...

Cisco BSCI 3 0 Implementing IPv6 To enable you to describe the IPv6 features and functions that satisfy the requirements of IPv6 addressing  more...

Cisco BSCI 3 0 BGP for Enterprise ISP Connectivity To enable you to describe BGP concepts and terminology, and the processes of BGP implementation for enterprise ISP connectivity  more...

Cisco BSCI 3 0 Manipulating Routing Updates To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features  more...

Cisco BSCI 3 0 Configuring Advanced Elements of OSPF To enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization  more...

Cisco BSCI 3 0 The IS-IS Protocol To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks  more...

Cisco BSCI 3 0 Configuring Simple Elements of OSPF To enable you to describe OSPF network architectures, operations, information flows, single area and multiarea routing  more...

Cisco BSCI 3 0 EIGRP Options Authentication and Issues To enable you to describe and configure EIGRP advanced options, authentication, and recognize common issues when configuring EIGRP in an Enterprise Network  more...

Cisco BSCI 3 0 Configuring EIGRP To enable you to describe the processes of EIGRP implementation, route selection, and configuration verification in diverse, large-scale networks  more...

Cisco BSCI 3 0 Network Requirements To enable you to describe the converged network requirements of various network and networked applications within the Cisco network architectures  more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques.  more...

Cisco BSCI 3 0 Tuning OSPF Configurations To enable you to describe OSPF network types, operations, information flows, single area and multiarea routing  more...

Cisco BSCI 3 0 Implementing Multicast To enable you to describe the processes of Multicast implementation and verification, the IGMPv2 and IGMPv3 protocols, and Multicast routing protocols  more...

Cisco BSCI 3 0 Implementing IPv6 To enable you to describe the IPv6 features and functions that satisfy the requirements of IPv6 addressing  more...

Cisco BSCI 3 0 BGP for Enterprise ISP Connectivity To enable you to describe BGP concepts and terminology, and the processes of BGP implementation for enterprise ISP connectivity  more...

Cisco BSCI 3 0 The IS-IS Protocol To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks  more...

Cisco BSCI 3 0 Manipulating Routing Updates To enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features  more...

Cisco BSCI 3 0 Configuring Advanced Elements of OSPF To enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization  more...

Cisco BSCI 3 0 EIGRP Options Authentication and Issues To enable you to describe and configure EIGRP advanced options, authentication, and recognize common issues when configuring EIGRP in an Enterprise Network  more...

Cisco BSCI 3 0 Configuring Simple Elements of OSPF To enable you to describe OSPF network architectures, operations, information flows, single area and multiarea routing  more...

Cisco BSCI 3 0 Configuring EIGRP To enable you to describe the processes of EIGRP implementation, route selection, and configuration verification in diverse, large-scale networks  more...

Cisco BSCI 3 0 Network Requirements To enable you to describe the converged network requirements of various network and networked applications within the Cisco network architectures  more...

Java Programming with J2SE 5 Java I O To enable the learner to use Java's I/O facilities to read and write data, and format input or output  more...

Java Programming with J2SE 5 Exception Handling and Assertions To enable the learner to handle exceptions and use assertions in Java  more...

Java Programming with J2SE 5 Java Utilities To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages  more...

Java Programming with J2SE 5 Reference Types and Threading To enable the learner to work with reference types and threads in Java  more...

Java Programming with J2SE 5 Working with Classes in Java To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Java Programming with J2SE 5 Creating Classes in Java To enable the learner to create and work with Java classes and objects  more...

Java Programming with J2SE 5 Operators and Flow Control in Java To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Reference Types and Threading To enable the learner to work with reference types and threads in Java  more...

Java Utilities To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages  more...

Working with Classes in Java To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Exception Handling and Assertions To enable the learner to handle exceptions and use assertions in Java  more...

Operators and Flow Control in Java To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Network Operating Systems and Clients To describe the features and functions of different network operating systems, and the software clients and tools which enable them to interoperate  more...

Transferring and Transforming Data in SQL Server 2000 To enable students to extract and transform data in SQL Server 2000  more...

Transferring and Transforming Data in SQL Server 2000 To enable students to extract and transform data in SQL Server 2000  more...

Workplace Communication Skills .... This course covers the three prime strategies that will enable you to do this. By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own  more...

Handling Conflict ...t are, and where these attitudes stem from. This will enable you to decide on a range of different approaches to conflict, based on a spectrum that goes from being only concerned about your own needs, to only being concerned about other people's needs. This spectrum gives rise to five possible strategies for dealing with conflict. Whatever strategy you apply, some core techniques will  more...

An Essential Guide to Giving Feedback ...r potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a  more...

Giving Feedback A Manager s Guide ...dback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process, detailing five logical steps. However, in some situations it is not always sensible to use a standard approach and so the course concludes by considering how to  more...

Evaluation and Review So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...

Essentials of Internal Consulting You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you?What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you?This  more...

Establishing a Relationship with Internal Clients Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you.When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...

Working with Internal Customers ...rs. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and ultimately makes your organization more financially secure. Giving great service to your internal customers means that people you work with can see, hear, and feel that they are valued. When employees value one  more...

Visual InterDev 6 0 Implementing Server Technologies ...component by using the Action menu in the MTS Explorer. Enable authorization checking for an MTS component by using the pop-up menu of the component. Set the user identity for an MTS package by using the Action menu in the MTS Explorer. Unit 4: Mail and Search Services for Web Sites Duration: 1 Hour(s) Match mail access technologies with their uses. Match the mail server  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes ...ment attribute for an item type. Identify options that enable you to include PL/SQL documents in messages. Identify features of forced synchronous processes. Identify restrictions for defining forced synchronous processes. Identify features of selector/callback functions. Match various parameters of the standard API that are used to define a selector/callback function with their  more...

Oracle Workflow 11i10 Configuring Oracle Workflow Components ... for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify features of service components. Identify options that enable you to configure agent listeners. Identify features of notification mailers. Audience: The target audience is  more...

Oracle Workflow 11i10 Interacting with Processes Notifications Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the  more...

Oracle Workflow 11i10 Business Event System Subscriptions ...ify features of business events. Identify options that enable you to define and maintain business events. Identify features of business event groups. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs  more...

Oracle Workflow 11i10 Communications Function Activities ... system registration. Finally, it covers the options that enable you to send events to an agent. Learn To: Identify features of systems. Identify features of agents. Identify options that enable you to define and maintain agents. Define a function activity. Identify features of external function activities. Identify options for branching on a function activity  more...

Oracle 11i10 System Admin DBA Activities In this course, learners will be introduced to different tasks and duties a DBA and a system administrator perform to administer Oracle Applications. The tasks and duties discussed in this course are Application DBA duties, folder administration, custom program addition, help customization, and document sequencing. Learn To: Identify the steps for assigning resource consumer groups.  more...

Oracle 11i10 System Admin Workflow Applications Manager ... for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify features of Oracle Applications Manager (OAM). Identify features of the Oracle Applications Manager (OAM) console. Identify tasks to set up different features of the Oracle Applications  more...

Oracle 11i10 System Admin Printer Management Form Personalization ...e results of string evaluation. Identify guidelines to enable multilingualism. Identify common actions associated with different action types. Identify concepts to debug forms in Form Personalization. Identify the steps for implementing the intermediate concepts associated with Form Personalization. Identify features of global variables. Identify features of Query-by-Example  more...

Oracle 11i10 System Admin Personalization Workflow Components ...sonalizations. Match the profile options configured to enable or disable page personalization with their features. Identify steps to perform administrator-level page personalization. Identify benefits of using Oracle Workflow. Match tiers of Oracle Workflow architecture with their features. Match components of Oracle Workflow with their features. Audience: This course  more...

Lotus Notes R5 Calendaring and Scheduling Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to display the Lotus Notes R5 calendar and provide access to a calendar; work with appointments and alarms; schedule and manage meetings and resources; and integrate the calendar with other Notes  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...n Windows 2000. Identify how Group Policy can be used to enable computers for offline files. Identify the guidelines for configuring suitable Group Policy settings for offline files. Identify the security features available in Windows 2000. Identify the types of security policy that can be configured in Windows 2000. Identify the ways in which security settings can be implemented in  more...

Oracle Database 10g Administration Workshop II Part 2 ... Identify features of alerts. Identify options that enable you to configure alerts. Identify features of incomplete recovery. Match incomplete recovery types with their features. Identify guidelines for performing incomplete recovery. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment:  more...

Windows NT Server 4 0 Routing RAS - Part 3 ... Microsoft Windows NT Server 4.0. L earn To: Enable IP packet filtering and create IP packet filters for a Windows NT router. Identify the role of DHCP Relay Agent in DHCP client configuration and configure the DHCP Relay Agent. Describe the RRAS support features for the IPX/SPX networks. Configure PPTP and RADIUS on a Windows NT server. C ontent Emphasis  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...dentify the different levels of event logging that can be enabled by using RRAS. Enter the routemon command to display the static IP routes of an interface. Enter the routemon command to display the global configuration parameters of the IPX RIP protocol. Enter the routemon command to enable a Demand Dial interface. Enter the command to execute a routemon script file containing routemon  more...

Networking Technologies Series TCP IP Internetwork Mgt ... Examine the properties of the LAN and WAN protocols that enable them to work with TCP/IP. Examine the components of Domain Name Service and the features of BOOTP and the Network Time Protocol. Examine the features of NFS and NIS. Examine the concepts of network management, network topologies, SNMP and MIB. C ontent Emphasis Conceptual A udience Network  more...

Lotus Notes R5 Calendaring and Scheduling Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to display the Lotus Notes R5 calendar and provide access to a calendar; work with appointments and alarms; schedule and manage meetings and resources; and integrate the calendar with other Notes  more...

C Programming - Part 4 ...: Implement the C++ exception-handling mechanism to enable programs to recognize and respond to run-time errors. Instantiate and manipulate C++ collections. Identify classes in the I/O library. Create file and string streams. C ontent Emphasis Skills-Based A udience Application developers, software engineers, systems engineers, and programming specialists are some of  more...

Building Cisco Remote Access Networks Part 1 ...int-to-Point Protocol (PPP). Identify commands used to enable Point-to-Point Protocol (PPP). Identify async interface commands for addressing on an asynchronous interface. Audience: This curriculum is designed for network administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to  more...

Oracle SQL Specifics Creating and Managing Database Objects ...able. Use the ALTER TABLE statement with the DISABLE or ENABLE clause to activate or deactivate a constraint. Use the RENAME statement to rename a table. Use the DROP TABLE statement to remove a table and its definition from the database. Use the TRUNCATE TABLE statement to truncate a table. Use the COMMENT ON statement to add a comment to a table. Unit 2: Using Oracle Database  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ... Identify the advantages of using array processing. Enable array processing in SQL*Plus. Identify the advantages of using server-side code. Identify whether a given code uses an explicit or an implicit cursor. Identify the advantage of using explicit cursors. Identify the advantages of using explicit cursors. Identify the language that will process a given task in the minimum  more...

Oracle Form Builder Forms Fundamentals ...the components of Developer/2000 with the tasks that they enable. Identify the common features of Developer/2000 Components. Identify the features of Oracle Toolkit. Identify the features of the Developer/2000 main menu. Set preferences to customize a Developer/2000 session by using the Preferences dialog box. Match the main environment variables with their descriptions. Identify  more...

Oracle Form Builder Writing and Debugging Code ...h the PL/SQL Debugger components with the tasks that they enable. Set a breakpoint in code by using the Source pane of the Forms Debugger window. Identify the user-defined debug actions that occur automatically during debugging. Match the debug commands with their functions. Debug PL/SQL code to identify the cause of an error by using the Forms Debugger window. Unit 3: Query  more...

Oracle Form Builder Handling Multiple Object Relationships ...the various methods of invoking forms with the tasks they enable you to perform. Create a form parameter by using the Object Navigator. Match the built-ins used for manipulating parameter lists with their functionality. Write the code to pass data between forms by using the form parameters. Write the code to close a form by using the CLOSE_FORM built-in. Write the code to close a form by  more...

Oracle Report Builder Report Fundamentals ...the components of Developer/2000 with the tasks that they enable. Invoke Report Builder by using the Project Builder. Identify the common features of Developer/2000 components. Identify the features of Oracle Toolkit. Identify the features of the Developer/2000 main menu. Set preferences to customize a Developer/2000 session by using the Preferences dialog box. Identify the description of  more...

Oracle Report Builder Enhancing Reports ...e components of the tool palette with the tasks that they enable. Create a variable length line between columns of a report in the Live Previewer using the tool palette. Create a button in a report using the tool palette in the Layout Model. Create an explicit anchor using the tool palette in the layout model. Sequence the steps to suppress space in a conditional report using explicit  more...

Oracle8 Database Administration - Manage an Instance ...s used by the DBA with the administrative tasks that they enable the DBA to perform. Execute a script from the Server Manager line mode. Specify the associated command for a given description. Identify the features of the Oracle Enterprise Manager (OEM) architectural components. Match the OEM console components with the tasks that they enable. Identify the OEM console service used to  more...

Oracle8 Database Administration - Create Databases ...le to a tablespace by using the Oracle Storage Manager. Enable automatic extension of a datafile in a tablespace by using Oracle Storage Manager. Resize a datafile by using Oracle SQL Worksheet. Change the values of the storage parameters by using Oracle Storage Manager. Identify the features of the modes in which a tablespace can be taken offline. Take a tablespace offline by using  more...

Oracle8 Performance Tuning Strategies and Techniques ... Identify the contents of the user process trace files. Enable instance level and session level tracing. Define wait events. Describe the dynamic performance views used to identify wait events and statistics associated with wait events. Describe the OEM event management system. Set events through OEM to be alerted about predefined situations. Resolve problems detected by an event.  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...ers using the V$SESSION_WAIT view. Perform the steps to enable caching during full table scans using the CACHE clause. Perform the steps for calculating the hit ratio for multiple pools. Unit 4: Tuning the Redo Log Buffer Duration: 1 Hour(s) Identify the contents of the Redo Log Buffer. Match the correct function to the server process in the Redo Log Buffer. Perform the  more...

Oracle Form Builder R6 Forms Fundamentals ...e components of Oracle Developer with the tasks that they enable. Identify the common features of Oracle Developer Builder Components. Identify the features of Oracle Toolkit. Identify the features of the Oracle Developer main menu. Set preferences to customize a Oracle Developer session by using the Preferences dialog box. Match the main environment variables with their descriptions.  more...

Oracle Form Builder R6 Writing and Debugging Code ...h the PL/SQL Debugger components with the tasks that they enable. Set a breakpoint in PL/SQL code by using the Source pane of the Forms Debugger window. Identify the user-defined debug actions that occur automatically during debugging. Match the debug commands with their functions. Debug PL/SQL code to identify the cause of an error by using the Forms Debugger window. Unit 3: Query  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ...r series based on Oracle Developer Release 6. This course enables learners to create Key triggers, to write code that responds to mouse events, to manage windows and canvases, and to use the Object Navigator. In addition, learners work with multiple form applications, record groups, and list items. L earn To: Identify the rules, types, and functions of Key triggers. Create a Key  more...

Oracle Form Builder R6 Including Reusable Oracle Components ... is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to modify the relations between two associated blocks. Finally, the course provides  more...

Oracle Reports R6 Report Fundamentals ...e components of Oracle Developer with the tasks that they enable. Select the common features of Oracle Developer components. Identify the features of Oracle Toolkit and Oracle multimedia. Identify the options of the Oracle Developer main menu. Set preferences to customize a Oracle Developer session by using the Preferences dialog box. Identify the Oracle Developer environment variables.  more...

Oracle Reports R6 Enhance Reports ...n Oracle Reports Release 6. The goal of this course is to enable developers to construct complex reports and charts using Oracle Reports. This course introduces the learner to the key features of the Data Model editor, Layout Model objects and their properties. The course also enables the learner to enhance matrix reports by modifying the objects in Data Model editor and the Layout Model  more...

Windows 2000 Professional User Fundamentals ...uses. Match the menu names with the functions that they enable you to perform. Match the items on the toolbar with their functions. Customize the View pane. Identify the features of My Documents folder. Identify the features of My Computer folder. Unit 4: Organizing Files and Folders Duration: 1 Hour(s) Identify the characteristics of files and folders used in Windows  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 ...rt TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0. Identify the installation procedure and the interface of Microsoft Network Monitor. Identify the methods in which the protocols in  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...rt TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Identify the static and dynamic routing process. Implement routing and manipulate static entries in a routing table. Install and configure DHCP. Rectify DHCP configuration errors,  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 ...rt TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Install the DNS Server. Configure and manage the DNS Server. Identify the connectivity requirements for Microsoft networking. Identify the purpose of the printing utilities for  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 ...rt TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Administer a WINS environment by configuring database replication between WINS servers and maintaining the WINS server database. Identify the working of the Windows NT browsing service.  more...

Word 2000 Fundamentals Course Overview This course provides participants with the fundamental skills to use Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and insert text in a Word document; format text in a document; send and save files in Word; and manage and organize documents. L earn To: Create and insert text in a Word  more...

Word 2000 Expert User ...or workgroup templates. Protect a document for sharing. Enable the setting to create multiple versions of a Word document. Save a Word document as a Web page. Match the components of a form with their functions. Create a form in a Word document. Modify the form controls of a form. Enter data in the controls form. Unit 3: Advanced Document Capabilities Duration: 2 Hour(s)  more...

Excel 2000 Fundamentals ... Duration: 2 - 3 Hour(s) Enter data in a worksheet. Enable the AutoComplete feature. Reverse the last action performed on a worksheet. Enter formula in a specified cell. Edit a formula. Identify the application of different types of cell referencing. Calculate a specified value of a range by using the AutoCalculate feature. Modify the range accessed by a formula. Copy a specified  more...

Excel 2000 Proficient User ...fy the properties of a workbook. Apply data protection. Enable the protection of selected areas of a worksheet. Clear data protection. Unit 4: Outlining and Web Integration Duration: 1 Hour(s) Identify the functions of the worksheet outline symbols. Automatically create an outline for the data in an Excel worksheet. Manually outline the data in a worksheet. Create a hyperlink  more...

PowerPoint 2000 Proficient User ...Match the menu titles on the menu bar with the tasks they enable you to perform. Match the PowerPoint toolbars with the tasks that they enable you to perform. Navigate between the different views by using the view buttons. Access help on a topic by using the Office Assistant. Customize the Office Assistant. Create a customized toolbar. Set custom options. Unit 2: Creating a  more...