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Telephone Skills for Quality Customer Service on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Telephones are an everyday part of business and often aid in your customersa first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions, and more...
Appreciating Personality Differences on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Ever wonder why some people act the way they do? You may sometimes think, The world would be a much better place if everyone were more like me. But, in fact, ita s each persona s unique style that creates a more complete workplace! Thata s why ita s important to identify both your own personality style and the differing styles of others. Understanding these style more...
From Serebra Learning Corporation
Project Team - Organising A Project on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Project Team - Organising A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Organising A Project will enable you to define more...
Project Team - Planning A Project on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Project Team - Planning A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Planning A Project will enable you to define and more...
Project Team - Controlling A Project on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Project Team - Controlling A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Controlling A Project will enable you to more...
Customer Service : CARE for your Customers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the more...
Organisational Communication : Improving Safety on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ..., your responsibility is defined by law. This course will enable you to use your resources effectively and to establish and ensure safe working practices. You'll see how you can reduce losses, by actively preventing accidents, investigating them when they do occur and using the information to improve the safety system even further. It will explain all areas of a safety audit and why they are more...
Problem Solving on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Learn how to solve problems effectively No matter what job you do, or how senior a position you hold, one thing is certain - you will regularly be confronted with problems that have to be solved. This course will enable you to use a combination of analytical and creative skills to solve problems using a simple step by step process that can be used in any problem situation. By using a systematic more...
Managing Yourself on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Learn how to manage yourself better One aspect of improving performance is to manage yourself better. This course presents a range of techniques for improving your performance at work - and they require no-one else but YOU to make them work. The techniques will enable you to: Take responsibility for your performance at work Develop your expertise in self management techniques and above all more...
Personal Effectiveness - Teamworking: Defining Responsibilities in a Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of development it is particularly important for everyone to gain a full more...
Object-Oriented Analysis Design I on-line e-learning cbt (computer based) This course teaches students the basic object-oriented concepts, such as objects, classes, and their relationships. It also teaches the various OOAD methodologies, such as Booch and OMT. This course is intended for systems analysts, application developers/programmers, project managers, and software designers. more...
Relationship Management Building the Client Relationship on-line e-learning cbt (computer based) ...n items to help you build trust with a client, which will enable you to become a coach and ultimately an advisor to your customer. Finally, you will learn how to extend the client relationship by fulfilling client needs and turning client objections into opportunities. The target audience for this course is experienced sales professionals with a fundamental understanding of conducting a sales more...
Essentials of Internal Consulting on-line e-learning cbt (computer based) You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you? What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you? This more...
Evaluation and Review on-line e-learning cbt (computer based) So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This more...
Establishing a Relationship with Internal Clients on-line e-learning cbt (computer based) ...is course will stop you from making that mistake. It will enable you to understand your clients' needs clearly, in terms of project requirements and the way they work. By understanding your clients, you will be able to adjust your approach to the project accordingly, and take an appropriate role within the team. You will also be in a better position to build an effective and successful team more...
Call Center Telephone Sales on-line e-learning cbt (computer based) How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time more...
Planning Project Procurement and Requesting Seller Responses on-line e-learning cbt (computer based) ...You will also obtain the skills and knowledge required to enable you to: plan purchases and acquisitions, document contractual requirements, identify potential sellers, and get the relevant information, quotations, and proposals from potential sellers--all vital processes that ensure that you are able to procure the products, services, or results that will enable you to achieve project success. more...
Successful Lifelong Learning on-line e-learning cbt (computer based) ...is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your supervisor initiates what you need to learn. It's time to take ownership of your learning needs based on your expectations and your own terms. In this course, you will identify your learning needs and learn how to establish learning more...
An Essential Guide to Giving Feedback on-line e-learning cbt (computer based) ...dback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process. Giving feedback is not always straightforward however, and so the final part of this course looks at barriers to giving feedback and strategies for dealing with more...
Coping with Criticism and Feedback on-line e-learning cbt (computer based) We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) ...dback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process, detailing five logical steps. However, in some situations it is not always sensible to use a standard approach and so the course concludes by considering how to more...
Communicating with Power and Confidence on-line e-learning cbt (computer based) Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only more...
Design and Analysis on-line e-learning cbt (computer based) ...izations pinpoint areas for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the necessary factors by designing and analyzing full factorial experiments, fractional factorial experiments, and experiments for special cases, such as Plackett-Burman, Box-Behnken, and Central Composite Design (CCD). Six more...
Collecting and Summarizing Data on-line e-learning cbt (computer based) ...rt of establishing baselines is collecting data that will enable you to learn the current status of performance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process improvement and provides solid evidence that your efforts are bearing fruit. In this course, you will learn about collecting and summarizing data. You will more...
Project Management Fundamentals on-line e-learning cbt (computer based) ...ou must use the latest project management techniques that enable you to control a project from start to finish and motivate project teams to deliver best results. For smooth project execution, it is important that the student understand the basic concepts related to a project, such as the different phases in project development and the factors affecting a project. All personnel involved in more...
Win2000 Professional Installing on Multiple Computers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ut Windows 2000 Professional's powerful features that enable you to install the operating system on multiple computers simultaneously. You will become acquainted with the concept of answer files and distribution folders, as well as with the procedure for creating an answer file and distribution folder. You will also learn about the system requirements for installing an RIS server and client more...
Win2000 Professional Enhanced Support for Hardware Devices on-line e-learning cbt (computer based) ...ou will learn about hardware profiles and tools that will enable you to optimize the performance of hardware devices. Guidelines for troubleshooting problems related to different hardware devices are also covered in this course. Related Exam: Microsoft Exam #070-210: Implementing and Administering Microsoft Windows 2000 The course addresses the training needs of system administrators, network more...
Win2000 Professional Administering Users and Groups on-line e-learning cbt (computer based) ...u will also learn to create and manage user profiles that enable you to maintain users' data. Finally, the course will teach you to resolve some of the problems related to user accounts and group policies. Related Exam: Microsoft Exam #070-210: Implementing and Administering Microsoft Windows 2000 The course addresses the training needs of system administrators, network designers, and IT more...
Microsoft Windows Small Business Server 2003 Part 1 on-line e-learning cbt (computer based) The Microsoft Windows Small Business Server 2003: Part 1 course covers concepts related to designing a networking solution. These include establishing your business needs and selecting the type of Internet connection, network type, network devices, hardware, and software. Further, the course covers components and features of Microsoft Windows Small Business Server (SBS) 2003 and the restrictions more...
Cisco BSCI 3 0 Network Requirements on-line e-learning cbt (computer based) ...enable you to describe the converged network requirements of various network and networked applications within the Cisco network architectures Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing more...
Cisco BSCI 3 0 Configuring EIGRP on-line e-learning cbt (computer based) ...enable you to describe the processes of EIGRP implementation, route selection, and configuration verification in diverse, large-scale networks Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing more...
Cisco BSCI 3 0 EIGRP Options Authentication and Issues on-line e-learning cbt (computer based) ...enable you to describe and configure EIGRP advanced options, authentication, and recognize common issues when configuring EIGRP in an Enterprise Network Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and more...
Cisco BSCI 3 0 Configuring Simple Elements of OSPF on-line e-learning cbt (computer based) To enable you to describe OSPF network architectures, operations, information flows, single area and multiarea routing Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments more...
Cisco BSCI 3 0 Tuning OSPF Configurations on-line e-learning cbt (computer based) To enable you to describe OSPF network types, operations, information flows, single area and multiarea routing Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments more...
Cisco BSCI 3 0 Configuring Advanced Elements of OSPF on-line e-learning cbt (computer based) ...enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are more...
Cisco BSCI 3 0 The IS-IS Protocol on-line e-learning cbt (computer based) ...enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing more...
Cisco BSCI 3 0 Manipulating Routing Updates on-line e-learning cbt (computer based) ...enable you to describe the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; more...
Cisco BSCI 3 0 Tuning BGP Implementations on-line e-learning cbt (computer based) To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques. Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network more...
Cisco BSCI 3 0 Implementing Multicast on-line e-learning cbt (computer based) ...enable you to describe the processes of Multicast implementation and verification, the IGMPv2 and IGMPv3 protocols, and Multicast routing protocols Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing more...
Cisco BSCI 3 0 Implementing IPv6 on-line e-learning cbt (computer based) To enable you to describe the IPv6 features and functions that satisfy the requirements of IPv6 addressing Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments more...
Cisco BSCI 3 0 BGP for Enterprise ISP Connectivity on-line e-learning cbt (computer based) To enable you to describe BGP concepts and terminology, and the processes of BGP implementation for enterprise ISP connectivity Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments more...
Analyzing Data in Excel 2007 on-line e-learning cbt (computer based) ...enable you to explore large amounts of data and to make educated business decisions based on that data. With PivotTable reports you can interactively summarize data, making it easier to analyze and present the results. PivotChart reports provide a graphical view of PivotTable report data. Using Goal Seek and Solver enables you to retrieve required results from formulas by determining the data more...
Oracle 8i PL/SQL - Intro to RDBMS and SQL *Plus on-line e-learning cbt (computer based) The course aims to familiarize you with the basic concepts of database design. The course also provides a brief overview of relational database model since the Oracle database is based on this model. The course familiarizes you with the use of SQL and SQL *PLUS commands. The course will enable you to construct queries using SELECT statement with clauses such as WHERE ORDER BY and DISTINCT. You more...
From 123-CBT Computer Based Training
Windows 2000 Installation Config Admin --Part 4 Enterprise Admin on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L more...
Windows 2000 Installation Config Admin --Part 4 Enterprise Admin on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L more...
Oracle8i Database Admin Manage an Instance on-line e-learning cbt (computer based)cd rom ...ch the OEM standard applications with the tasks that they enable you to perform. Match the components of the Performance Pack with their functions. Identify the steps performed to set up OEM for use. Match the application interface objects with their uses. Match the SQL Worksheet components with their uses. Unit 3: Managing an Oracle Instance Duration: 2 Hour(s) Identify the more...
Lotus Domino R5 Development Part 8 Application Architecture on-line e-learning cbt (computer based)cd rom ...ability features of Domino R5. Identify the methods that enable you to split an application in multiple databases. Identify the tools that can be used for integrating Domino with heterogeneous applications. Identify the functions of Domino Global Workbench (DGW). Sequence the steps involved in the process of internationalization of an application by using DGW. Identify the issues that can more...
Oracle Form Builder R6 Controlling the User Interface Programmatically on-line e-learning cbt (computer based)cd rom ...e different methods of invoking forms with the tasks they enable you to perform. Write the code to invoke a form in a modeless fashion by using built-ins. Write the code to perform a query at forms startup by using triggers. Match the built-ins for navigating forms with their descriptions. Identify the features of transaction processing for Opened Forms. Write the code to invoke a form in more...
Oracle8 Database Administration - Manage an Instance on-line e-learning cbt (computer based)cd rom ...ch the OEM standard applications with the tasks that they enable you to perform. Match the components of the Performance Pack with their functions. Identify the steps performed to set up OEM for use. Match the application interface objects with their uses. Match the SQL Worksheet components with their uses. Unit 3: Managing an Oracle Instance Duration: 2 Hour(s) Identify the more...
Oracle Form Builder Handling Multiple Object Relationships on-line e-learning cbt (computer based)cd rom ...the various methods of invoking forms with the tasks they enable you to perform. Create a form parameter by using the Object Navigator. Match the built-ins used for manipulating parameter lists with their functionality. Write the code to pass data between forms by using the form parameters. Write the code to close a form by using the CLOSE_FORM built-in. Write the code to close a form by more...
Oracle Workflow 11i10 Business Event System Subscriptions on-line e-learning cbt (computer based)cd rom ...tify features of business events. Identify options that enable you to define and maintain business events. Identify features of business event groups. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language more...
Oracle Workflow 11i10 Interacting with Processes Notifications on-line e-learning cbt (computer based)cd rom Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the more...
Oracle Workflow 11i10 Configuring Oracle Workflow Components on-line e-learning cbt (computer based)cd rom ...s for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify features of service components. Identify options that enable you to configure agent listeners. Identify features of notification mailers. Audience: The target audience is functional more...
Oracle Workflow 11i10 Managing Customizing Workflow Processes on-line e-learning cbt (computer based)cd rom ...ument attribute for an item type. Identify options that enable you to include PL/SQL documents in messages. Identify features of forced synchronous processes. Identify restrictions for defining forced synchronous processes. Identify features of selector/callback functions. Match various parameters of the standard API that are used to define a selector/callback function with their more...
Exchange Server 5 5 Design Implementation - Part 1 on-line e-learning cbt (computer based)cd rom ...yze the network and messaging needs of an organization to enable you to design a server, site and user placement plan for an organization. Identify the preparations required before the installation of Exchange Server 5.5. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have more...
Oracle Workflow 11i10 Communications Function Activities on-line e-learning cbt (computer based)cd rom ... system registration. Finally, it covers the options that enable you to send events to an agent. Learn To: Identify features of systems. Identify features of agents. Identify options that enable you to define and maintain agents. Define a function activity. Identify features of external function activities. Identify options for branching on a function activity result.  more...
Oracle 11i10 System Admin DBA Activities on-line e-learning cbt (computer based)cd rom In this course, learners will be introduced to different tasks and duties a DBA and a system administrator perform to administer Oracle Applications. The tasks and duties discussed in this course are Application DBA duties, folder administration, custom program addition, help customization, and document sequencing. Learn To: Identify the steps for assigning resource consumer groups.  more...
Oracle 11i10 System Admin Workflow Applications Manager on-line e-learning cbt (computer based)cd rom ...s for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify features of Oracle Applications Manager (OAM). Identify features of the Oracle Applications Manager (OAM) console. Identify tasks to set up different features of the Oracle Applications more...
Oracle Database 10g Administration Workshop II Part 2 on-line e-learning cbt (computer based)cd rom ...e. Identify features of alerts. Identify options that enable you to configure alerts. Identify features of incomplete recovery. Match incomplete recovery types with their features. Identify guidelines for performing incomplete recovery. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment:  more...
Windows 2000 Professional User Fundamentals on-line e-learning cbt (computer based)cd rom ... uses. Match the menu names with the functions that they enable you to perform. Match the items on the toolbar with their functions. Customize the View pane. Identify the features of My Documents folder. Identify the features of My Computer folder. Unit 4: Organizing Files and Folders Duration: 1 Hour(s) Identify the characteristics of files and folders used in Windows 2000more...
PowerPoint 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...Match the menu titles on the menu bar with the tasks they enable you to perform. Match the PowerPoint toolbars with the tasks that they enable you to perform. Navigate between the different views by using the view buttons. Access help on a topic by using the Office Assistant. Customize the Office Assistant. Create a customized toolbar. Set custom options. Unit 2: Creatingmore...
Oracle Database 10g Administration Workshop I Part 1 on-line e-learning cbt (computer based)cd rom ...es of Database Control. Identify features of tools that enable you to interact with an Oracle database using SQL. Identify features of SQL*Plus and iSQL* Plus. Identify the uses of SQL statements. Identify features of a PL/SQL block. Identify features of APIs. Identify features of Database Control. x Identify features of Database Control. Identify database management tasks that more...
Self Development Increasing Your Assertiveness on-line e-learning cbt (computer based)cd rom ... the benefits of assertive behavior, and the factors that enable you to communicate assertively. Unit 2: Enhancing Self-Esteem (0.5 - 1 hour) Identify the sources of self-esteem. Explain the effects of self-talk on self-esteem. Understand the effects of self-fulfilling prophecies. Use four activities more...
Emotional Intelligence Developing Emotional Intelligence Skills on-line e-learning cbt (computer based)cd rom ...k. Apply guidelines that will enable you to be assertive. Apply the LISTEN process when providing constructive feedback. Follow the LISTEN process to motivate and resolve conflict. Audience Managers, team leaders, and project managers who want to understand emotional intelligence and how it applies to the more...
Workplace Aggression Taking a Proactive Approach on-line e-learning cbt (computer based)cd rom ...ssion. Follow the three steps that enable you to take a proactive approach. Explain why customization is important when being proactive. Simulation Overview: In this simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss the importance of taking a proactive approach more...
Correcting Performance Problems Disciplining Employees on-line e-learning cbt (computer based)cd rom ...e. Apply guidelines that will enable you to conduct a successful disciplinary meeting. Follow the process for conducting a disciplinary meeting. Use documentation to prevent an employee from denying poor performance. Follow the process for conducting a follow-up meeting with an more...
Negotiating The Negotiation Process on-line e-learning cbt (computer based)cd rom ...s. Apply guidelines that will enable you to facilitate effective communication during a negotiation. Identify the types of questions you should ask during a negotiation. Identify characteristics of the negotiation styles. Apply the guidelines you should follow when conducting a more...
Project Management Essentials Planning a Project on-line e-learning cbt (computer based)cd rom ...ge of both project activities and dependencies. This will enable you to make the appropriate decisions when planning your project. Unit 3: Analyzing the Project a a s Activities (1 hour) Identify factors that indicate a need for a high level of detail in activity analysis. Identify items that must be included on an activity analysis form. more...
IIS 4 0 Creating Configuring a Web Server - Part 4 on-line e-learning cbt (computer based)cd rom This is the final course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the features of Microsoft Index more...
Site Server 3 0 Commerce Solutions - Part 2 on-line e-learning cbt (computer based)cd rom ...s features. Identify features of Content Management that enable you to update content. Identify features of Content Deployment Service. Identify the steps involved in packaging a site using Commerce Site Packager. Select the tasks facilitated when Visual SourceSafe is installed. Perform the steps to import a trading partner's certificate. Identify tools for monitoring performance that more...
WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based)cd rom ...ience in one or more of the following specific areas will enable you to derive more benefits from the course: Communications and networking, System and network management, System design, Application development, Transaction processing, Database, Client/server solutions, Platform knowledge (IBM and non-IBM), Open systems. Deployment Options e-Learning Accreditation NASBA credits: 4 more...
WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based)cd rom ...ience in one or more of the following specific areas will enable you to derive more benefits from the course: Communications and networking, System and network management, System design, Application development, Transaction processing, Database, Client/server solutions, Platform knowledge (IBM and non-IBM), Open systems. Deployment Options e-Learning Accreditation NASBA credits: 4 more...
MS Project Server 2003 Introduction Part 2 on-line e-learning cbt (computer based)cd rom This course introduces you to the capabilities of Microsoft Office Project Server 2003. It includes how to plan, install, and configure the platform, as well as plan for client access across the organization. Learn To: Configure SQL Server authentication for Microsoft Office Project Server 2003. Identify features of SQL Server 2000 Analysis Services. Sequence the steps to manually more...
Oracle Application Server 10g Administration II Part 4 on-line e-learning cbt (computer based)cd rom ...etrics. Identify categories of performance metrics that enable you to isolate performance bottlenecks and fix them. Identify key concepts of expanding a middle-tier installation. Sequence the steps that are required to configure Web Cache. Sequence the steps for configuring OracleAS Portal after installation. Identify backup and recovery features of Oracle Application Server more...
From Training Link Education S.E.A
Certificate in PC Maintenance on-line e-learning cbt (computer based)study at homecoursewareself directed Aim: The PcMasterClass PC Technology distance-learning course is an innovative step-by-step course, which teaches you everything you need to know about PC hardware, the Windows operating system and communication and networks. The course contains detailed instructions, backed by IT Distance s Learning renowned technical support service, to enable you to diagnose and correct faults in PC hardware, more...
Diploma in Human Physiology and Health on-line e-learning cbt (computer based)study at home ...derstanding of the physical structure of the human body enable you to maintain your health better through an improved knowledge of the way your body functions help you understand the physical and chemical ways in which humans resemble other organisms apply sound scientific principles to the ways in which you obtain and use information enable you to interpret data accurately help you more...
From Everest University Online
Master of Business Administration ...e in a leadership role. The up-to-date curriculum will enable you to become innovative and skilled in the latest techniques and real-world practices. Our goal is to offer graduates the widest range of possible career choices and opportunities in a variety of business areas. You can elect to focus on a field of concentration within: General Management Human Resources Management more...
Business (Bachelors) ... program to the corporate world. The core curriculum will enable you to enter the job market in a number of capacities. Some career opportunities include: Office or departmental manager Accounting manager Marketing director The Bachelor of Business Degree provides a broad knowledge of the practical areas of business rather than specialization in a specific discipline. The program more...
Computer Information Science (Associates) ...ng Computer programming You will learn skills that enable you to oversee the operation of computer hardware systems, including mainframes, minicomputers, or networks of personal computers. You will also be educated to anticipate problems and take preventive action, as well as solve problems that occur during operations. Opportunities will be best for graduates with a formal more...
Business (Associates) ... program to the corporate world. The core curriculum will enable you to enter the job market in a number of capacities. Some career opportunities include: Management trainee Payroll supervisor Accounting clerk The Business program provides a broad knowledge of the practical areas of business rather than specialization in a specific discipline. This program will prepare graduates more...
From Everest College Online
Business ... program to the corporate world. The core curriculum will enable you to enter the job market in a number of capacities. Some career opportunities include: Management trainee Payroll supervisor Accounting clerk The Business program provides a broad knowledge of the practical areas of business rather than specialization in a specific discipline. This program will prepare graduates more...
Business Administration (Bachelor's) ... program to the corporate world. The core curriculum will enable you to enter the job market in a number of capacities. Some career opportunities include: Office or departmental manager Accounting manager Marketing director The Bachelor of Business Degree provides a broad knowledge of the practical areas of business rather than specialization in a specific discipline. The program more...
From ProTrain Online
Advanced Income Tax Preparation - Online on-line e-learning cbt (computer based)study at homegroup study and discussion If you are an enrolled agent, accountant, lawyer, financial planner, business owner, experienced tax preparer, or just interested in increasing your tax knowledge, the Advanced Course will enable you to prepare more complex individual tax returns. This Course provides the critical education and knowledge which make the graduates more competent and successful than their competitors. Students more...
From JED New Media inc.
Choosing a Web Hosting Company - Requirements on-line e-learning cbt (computer based) Do you need a strong Internet presence? Are you a professional or small business owner with a limited background in Web technology? The hints and tips provided here enable you to examine basics of the technology involved in this process and determine your short and long-term Web hosting requirements. more...
Equipping for a Presentation on-line e-learning cbt (computer based) Discover several techniques to overcome the fear of public speaking. Regardless of the purpose of a presentation, there are a number of tools that enable you to make it powerful. Learn how to present your ideas clearly, in a convincing and compelling speech. more...
From Sessions Online School of Design
writing javascript and dhtml on-line e-learning cbt (computer based)study at homeself directed If learning the basics of JavaScript and CSS just whetted your appetite from more interactivity and functionality, read on. This 6-lesson course will take you way past the fundamentals in Web coding. You'll learn how to code highly interactive and functional JavaScript and DHTML from scratch, creating floating navigation menus, browser detectors, animated text and image objects, dynamic content, more...
From Backup Training Corporation
Pursuit Decision Making on-line e-learning cbt (computer based)cd rom A new decision making model which helps you decide when to pursue, how to pursue, and when to break off. Pursuit Decision Making ( 8-hour course ) Instructed by Jeff Martin Pursuits: Who wins? Who Loses Every officer eventually will be involved in a pursuit the single most dangerous activity you will ever encounter. This course will enable you to make the right decisions. That's what police more...
From Teach Me IT
Oracle8 Backup and Recovery - II on-line e-learning cbt (computer based)study at home ...rious means and modes of recovering an Oracle database to enable you to implement an effective backup and recovery scheme for your organization. After completing this course, the user will be able to: Perform complete Oracle recovery with and without archiving Perform incomplete Oracle recovery Perform physical backups without Recovery Manager Backup databases and tablespaces Restore data more...
Advanced Operations in C on-line e-learning cbt (computer based)study at home ...f four courses. The course provides necessary skills that enable you to integrate directives and advanced I/O operations in your C programs. This course also provides the techniques for debugging a C program and make libraries of C programs. Identify the concept of C preprocessor through the usage of directives Make a C program interact with the O/S Perform file I/O operations Debug common more...
Data Storage Manipulation in C on-line e-learning cbt (computer based)study at home Data Storage Manipulation in C is the fourth course in the C Programming curriculum that consists of four courses. The course provides necessary skills that enable you to store data in the form of linked lists, binary trees, stacks, and queues. It also enables the students to perform bit-level operations. Perform advanced memory operations in C Identify the concept of linked lists Store data more...
From Boston University Corporate Education Center
Online Preparing for the PMP Exam on-line e-learning cbt (computer based) ...ject Management Institute (PMI ). This online course will enable you to identify your personal strengths and weaknesses involving mastery of the five Process Groups and nine Knowledge Areas. You will be able to develop a personal study program to prepare for the PMP Certification exam. What you will learn Project Integration Management: Development and execution of the project plan, and more...
Online Principles & Techniques of Project Management on-line e-learning cbt (computer based) Principles & Techniques of Project Management provides foundational knowledge for subsequent project management courses. It presents an overview of project management concepts and techniques. This on-line course equips individuals with the basic education needed to develop project management skills and begin working toward their Project Management Professional (PMP) certification. The flexibility more...



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