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Encourage Training Seminars and Classes

From Target Learning

Target Training - Train the Trainer

Participants of this seminar will learn how to: * Increase employee attendance and motivation for each training class or meeting * Set up a training or meeting room to create an effective learning environment * Quickly recognize each student's preferred learning & thinking style * Adapt their instructional style and content to the audience type (before & during the training) * Use positive more...

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Project Management in Action Managing World Bank Projects ...ting behaviours Provide examples of how a leader should encourage desirable behaviours in a team Indicate the range of tangible rewards that might be utilised in a team Propose suitable intangible rewards that might be applied to a team situation Apply appropriate rewards and, or, punishment that are applied to a given team situation a thereby promoting team a functionalitya ™ more...

Enhancing Managerial Effectiveness

...nstantly re-evaluate the superior-subordinate that they encourage - Exhibit an understanding of the relationship between leader behaviour and leadership styles - Demonstrate their understanding of the different aspects of the contingency approaches to leadership CONTENT: - Leadership-: general definition - The difference between a leader and a managerial leader - more...

Team Dynamics Team Leadership

... behaviours - Provide examples of how a leader should encourage desirable behaviours in a team - Indicate the range of tangible rewards that might be utilised in a team - Propose suitable intangible rewards that might be applied to a team situation - Apply appropriate rewards and, or, punishment that are applied to a given team situation a thereby promoting team a more...

Organisational Structure and Control Systems

...tiveness of an enterprise - Demonstrate their ability to encourage the type of superior-subordinate relationship, which will be conducive to organisational success CONTENT: - What is organisational design? - The inevitability of organisational design - Approaches to organisational design - The universalist approaches - Classical approach - Neo-classical approach - The contingency more...

Organisational Design Structuring and Restructuring Organisations

...iveness of an enterprise - Demonstrate their ability to encourage the type of superior-subordinate relationship which will be conducive to organisational success - Provide the bases for structural contingencies - Illustrate the effect of organisational structure on communication within an organisation Contents of Organizational Design Course: - An introduction to organisational design: more...

Managing Internal and External Cultural Diversity

...d level of communication that each organisational culture encourages - The extent to which particular organisational cultures encourage or impair communication 4.) The Management of Workforce Diversity: A Value added Inclusion OBJECTIVES: - Distinguish between equal opportunities and diversity management. - Demonstrate their awareness of the bases for racial, ethnic and gender more...

Enhancing Objective Accomplishments Through An Enthusiastic Workforce

...tiveness of an enterprise - Demonstrate their ability to encourage the type of superior-subordinate relationship, which will be conducive to organisational success CONTENT: - Directing Or Leading - The Concept of Motivation - Theories of Motivation - Content Theories & Some of Their Contributors - Maslowa ™s Hierarchy of Needs - Analysis of Maslowa ™s Claims - more...

Diversity Management a Value Added Inclusion

...s-free human resource management; - Have devised ways to encourage a a gender friendlya ™ work environment - manifest in a bias-free career & promotion system and reduction in work-family conflict; - Demonstrate their understanding of a sentiencea ™ as a basis for discrimination; - Have devised a system by which gender, racial and ethnic heterogeneity are promoted; - Be aware of more...

Human ResourceManagement a Practitioners Approach

...s-free human resource management. - Have devised ways to encourage a a gender friendlya ™ work environment - manifest in a bias-free career & promotion system and reduction in work-family conflict. - Demonstrate their understanding of a sentiencea ™ as a basis for discrimination. - Have devised a system by which gender, racial and ethnic heterogeneity are promoted. - Be aware of more...

From Calyptus Consulting Group

Guiding, Directing and Motivating Others

This 2-day course is geared toward managers and supervisors. Participants will learn about employee expectations; understand and apply various ways to work with people on the job; how to deal with employees fairly; and, how to guide and direct others. Participants will learn how to change behaviors to create a people-oriented environment. more...

From Lorman Education Services

Legal Aspects of Condominium and Homeowners' Associations

...mline the association management process and consequently encourage higher property values. Benefits for You - Properly facilitate the transition from developer to owner - Use surefire strategies to avoid litigation - Get a handle on applicable laws and governance issues in South Carolina - Let the experts answer some of your toughest questions This seminar is designed for attorneys, more...

Current Issues in Renewable Energy Sources

...or You - Get updated on state and regional initiatives to encourage development of transmission for renewable energy - Maximize your success and your bottom line - discover what investors are looking for in renewable energy deals - Learn about the legal and practical impacts of California's renewable energy standards - Determine what renewable energy technologies are right for your site more...

From Technology Education Academy

Oracle Apps DBA R12 ILT Based 1Z0-238

...ng the quality training and development opportunities. We encourage the professionals to get the best out of this scheduled training. We offered limited seats to accomodate professionals and graduates in order to transform the technology, well. Who Can Attend This Training: Prior Certification OCP on DBA track either on Oracle 10g or Oracle 11g Database Professionals in Oracle, MS SQL more...

R12 Oracle Financial Consultant Training Certification

Technology Education Academy proudly offers first time in Pakistan: R12 Oracle Financial Consultant Training (Learning Path: General Ledger Management Fundamentals) at affordable cost and with maximum benefits to participant for accessing quality training: Oracle Certified Professional (OCP) Certification Course: Module 1. R12. x Oracle E-Business Suite Essentials for Implementers Module more...

Oracle Applicatins Database Administrator OCP Training Certifications 1Z0-238

Oracle University

From Contacts Plus

Complain Handling and Resolution Complain Handling and Resolution Target Audience: All staff in customer service environment. Program Duration: 2 days Program Overview: Todaya ™s workforce is experiencing job burnout and complaints in epidemic proportions. Workers at all levels may face complaints about a situation, a process, a person or people. The important thing for an organization to have a formal more...

Celebrating Diversity in the Workplace ...th inappropriate behavior. Develop a management style to encourage diversity. Know what to do if you or one of your employees feels discriminated against. Program Contents: What diversity and related terms mean. How has diversity changed your world? Understanding and identifying stereotypes. Using politically correct language. The four cornerstones of diversity. The STOP more...

From Tools 2 Succeed, Inc

Setting Goals and Keeping Score Workshop

...eet others who bring a different perspective and can help encourage and support your learning. Introduce your partner to the group and learn how we all can help each other learn and grow. Embrace the concept of a "high-performance organization" and see your progress and that of your team as you continue to participate in our Compass Series. Review the objectives for last month's workshop and more...

Giving and Receiving Feedback

Feedback is our friend; it is through feedback that we see ourselves as others see us and that others know how we see them. Learn to build trust and enhance your relationships with others. Improve your performance and the performance of your team members through feedback. This Giving and Receiving Feedback workshop is part of our monthly Compass Series leadership development program, more...

From Mitchell Phoenix

The Team Leaders Program

...tice - the chance to do things differently. The sessions encourage discussions around participants' issues and the practical application of new ideas at work. The aim is to provide individuals with a stimulating environment in which they can make gains in the quality of their personal leadership style. The focus is on the critical area of high quality communication and the management of more...

From Method Park America Inc

ISTQB Certified Tester Foundation level

...e testing and how to apply software testing techniques * Encourage greater test presence within your organization * Have the opportunity to take the ISTQB Certified Tester, Foundation Level Exam Added Bonus: every attendee takes home a copy of "Foundations of Software Testing: ISTQB Certification" by Dorothy Graham, Erik van Veenendaal, Isabel Evans, and Rex Black Course Information more...

From Contacts Plus

AT&T Certificate for Call Center Team Leaders

...he instructors, yet large enough to share experiences and encourage peer learning. We are experienced instructors in Contact Center Management and consulting in the MENA Region. We believe our experience makes the difference and that sets the AT&T College of Call Center Excellence apart. For managers looking to enhance their skills and insights on a wide range of subjects there is no more...

From Medical Survival Consultants

Workplace health and safety management

...ans for communicating the rationale for decisions made Encourage employee acceptance of the decisions. When safe work procedures are the means of protection, ensuring that they are followed becomes critical. Ensuring safe work practices involves discipline in both a positive sense and a corrective sense. Create a disciplined environment in which all personnel act on the basis that more...

From SETTEC

Knowledge Management

* Gain a greater awareness of knowledge management and your full leadership potential * Refine your leadership styles for the benefit of your team and department to develop KM. * Develop adaptability in dealing with different people to extract the tacit knowledge * Enhance decision making skills in the light of knowledge management philosophy * Apply effective knowledge more...

From WWP Training Ltd

Giving and Receiving Effective Feedback Giving effective feedback is an essential tool for managers in maintaining standards and helping staff reach their full potential. Staff who understand what is expected of them are more motivated and perform more effectively. This programme is for you if you want to develop your own skills in order to improve organisational effectiveness, implement a continuous development of individuals and more...

Driving High Performance "A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance." Armstrong and Baron Performance management should be strategic, in that it involves broader and longer-term organisational goals, whilst linking various aspects of the business, people management, individuals and teams. This involves identifying more...

Facilitating Meetings ...an efficient and inclusive meeting. The facilitator will encourage members to think in a shared facilitation, with everyone sharing the responsibility for ensuring a meeting is well run, productive and participative. This programme offers the opportunity for extensive practice to help hone your facilitation skills and run effective meetings. This programme is for you if you lead more...

From World Class Productivity Inc

Hands-on Microsoft Project

... They are all the while learning tips and techniques that encourage both greater efficiency and fewer potential errors. They have also learned how to identify and resolve resource and scheduling conflicts, set a baseline, update actual status information, and create meaningful status reports geared to various stakeholder groups. In other words, participants learn not only how to "push buttons" more...

From Central Valley Medical

CVAN Presents

Who is Central Valley Association for Vascular Access? The Central Valley Association for Vascular Access (CVAN) is an association of healthcare professionals founded in 2010 to promote the emerging vascular access technologies and studies. Today, we encourage you to join us and create a membership that will help your career and care through advances research, professional and public education more...

From Spectrum Training Services

The Executive Secretary - Excellence Programme

As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives. This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the managers success. This programme is delivered in house and it is more...

Fabulous Facilitation

...niques to enable all members of the group to participate, encourage them learn from each other and use their collective wisdom to develop solutions to which they are committed. Course Aim: This event provides training for group facilitators who frequently facilitate meetings and training events and want to gain maximum participation and contribution from the individuals involved. This more...

From Web Worx Training

How To Promote Your Business On The Internet

...crucial in order to support your business development and encourage more customers. There are a wide range of opportunities that you can bring into play to increase the online profile of your business, to help your customers to keep in touch, to deliver more visitors to your website and ultimately to increase your turnover. This workshop will give an overview of existing and emerging more...

From Cosensa Learning & Development Ltd

Coaching for Leaders Managers ...coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective coaches help inspire people and get them to see how their personal goals link to the goals of the team and the business. This course more...

From Quantum Learning Solutions, Inc

Improving Employee Performance Classes

These online training classes are designed to help a manager learn effective strategies for coaching someone else to improve performance. Major Topics: - Communicate in a way that reduces misunderstandings. - Address performance problems effectively - Recognize methods for communication which improve productivity - Encourage a committed, engaged workforce Live Virtual Class - It's more...

From TFS Training Consultants Limited

Interviewing Skills This one day course is suitable for anyone involved in the interviewing process and will equip delegates with the necessary skills needed to conduct an effective interview and select the appropriate candidate. During the one day event there will be several interactive exercises designed to; Identify the key questions that should be asked at interviews Look at the importance of preparation more...

From Management Development Associates (NA) Inc.

Business finance and commercial skills ...nd the personal challenges your people need to master. We encourage them to try out new ways of working and to experience for themselves the success of their activities. We create each programme to meet your particular needs and that of the people attending, drawing as appropriate on interactive exercises, on-the-job-activities, custom-designed workplace DVDs and experiential simulations to more...

From Future Media Concepts

XHTML with CSS XHTML 1. 0 combines the strength of HTML with the power of XML. Students will gain knowledge of the latest and greatest approaches to website design and consistency. Using hands-on lab exercises, they will build a small business web site of their own. Both HTML 4. 01 and XHTML 1. 0 approaches will be covered. Students will work with images and learn to add formatting and style with CSS to more...

From Amplios Academy

Financial Modeling Workshop 2 Day

...xcel provides tools for simplifying the user interface to encourage participation in performance improvement programs by all personnel. Whereas many employees are able to build simple models and to use macros, much potential benefit and management productivity improvement is left unrealized as the simple steps to the next level of improvement of the solutions developed are unknown. In this more...

From DJH & Associates Consulting

How to Become a Successful Supervisor

...nsive to the needs of those being supervised, measure and encourage productivity and high performance, understand work processes and systems within onea ™s department. Supervisors today must respond to the external environment that continuously changes. Personal values and the things that are rewarded will have a profound impact on subordinates and the overall organization. a How to more...

From Treeline Training, Inc.

Secrets to Management Success ...p responsible employees, decrease struggles and conflict, encourage a accountable momentsa as learning opportunities and provide appropriate workplace counseling when needed. All the secrets will be revealed! Course Objectives : Successful completion of this course will increase your knowledge and ability to: a Develop responsible employees a Foster good decision making in your more...

Supervising in an Automated Environment ...entation and reporting with the face-to-face coaching and encouragement your employees need to do their best work. You will learn how to establish a regular schedule that combines both a open doora hours for your employees and colleagues and a closed doora hours for concentrating on your computer work. As a result, you will maintain visibility and relationships while ensuring the more...

Building Organizational Trust This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Course Objectives : Successful completion of this course will increase your knowledge and ability to: a Understand the benefits of working more...

Positive Approaches to Resolving Performance and Conduct Problems In this program you will learn how to define and identify problem employees or non-performers and then create a plan that will encourage employee buy-in and carry out a disciplinary session that will work for both you and your employees more...

From DW Associates Pte Ltd

How to make competition irrelevant?

... your workplace. 3. Practical workshops where people are encourage building on the ideas of others. 4. Be effective in steering teams through unexpected change. Seminar Outline =============== 1. How will you need to lead differently as we enter the 21st century? The challenge of sustainability. 2. Effective leadership with vision, strategy, and values. Creating the culture for more...

From Institute for Total Quality Management (ITQM)

EFQM European Assessor Training - Certificate Training - by ITQM

The EFQM Excellence Model, developed by the European Foundation for Quality Management (EFQM), is an internationally-used TQM concept. The EFQM Model enables organizations to analyze themselves systematically. All the necessary elements for business excellence (process quality, employee satisfaction, customer satisfaction, leadership quality, etc.) are analyzed. Through a self-assessment according more...

From Modulus

Overview of Agile for Product Owners Training from Modulus Training

...s and real world best practices can I use to motivate and encourage the team? I haven't played a 'Leader' role before, how do I prepare? This course is designed with 60% workshops! You will learn real world best practices and case studies for how others played this role successfully on their projects! Prepares your business users and SMEs for their role and expectations. Learn from a real more...

From Agile Transformation Inc

Overview of Agile for Product Owners and Product Managers

This is a course that addresses the business questions related to Agile such as: What is the business value of using Agile for me and why should I collaborate with IT this way? Who is the Product Owner and what does my new role entail? What are the expectations of me? What are User Stories and how do I write them? How can I be an effective Product Owner? What is the role of my Users and business more...

From Dolphins Group-Dolphins Training & Consultants ltd

Team Building- The IL-Moran Corporate Challenge Nairobi Kenya

... Team building is a way for organizations (employers) to encourage team members (employees) to interact and integrate individual skills and resources into a unified effort. It is used to boost morale of a team and introduces team members to one another by having them interact outside of the normal work environment (comfort zone) and helps to build trust between members. Team building is fun more...

From Centre for Creative Thinking

Enhancing Your Coaching Skills ...p employees to increase productivity, develop talent, and encourage success in the workplace. All managers, Supervisors and Team Leaders need to master the coaching skills and techniques to bring out the best of their subordinates and team members. This workshop is designed to let the participants: a Understand the basic processes behind coaching. a Have the ability to introduce more...

From Resolutions Training & Consulting

Facebook Converting From FBML To iFrame

In March 2011, Facebook severely deprecated FBML (Facebook Markup Language) which means you can no longer build Facebook Fan Pages or Apps using FBML! FBML has been replaced by the NEW Facebook iFrame Pages. The message is clear: time to switch to iFrame - the question is, are you ready? In this class, students will create a new iFrame Page; create a custom Landing Page; create a custom Profile more...

Facebook Fan Page Design

Having a professionally designed custom Facebook business fan page is one sure fire way of standing out from your competition and maintaining that professional look and feel of your brand. It doesna ™t matter whether your business is large or small, well established or unknown; there are always new opportunities that can be reached through Facebook and its networking capabilities. Begin by more...

From Sonic Training

Macromedia Dreamweaver Introduction/Intermediate

Welcome to Sonic Training!. (http://www.sonictraining.com 877-760-0078) Macromedia (Dreamweaver, Flash, Fireworks), Adobe (Photoshop, InDesign, Illustrator), Database (SQL, Access, Filemaker Pro, Goldmine), Programming (HTML, CSS, XML, Access VBA, Excel VBA), MS Office (Excel, Access, PowerPoint, Word, Outlook, Project) instructor-led, classroom training at our location or your company location. more...

Macromedia Dreamweaver Fundamentals -- Introduction & Intermediate

Macromedia Flash / Actionscript -- Introduction & Intermediate

What's in Flash MX: Basic + CBT: This ILT series course teaches students the fundamentals of using Flash MX to design animations for the Web. This course introduces students to creating and editing shapes, applying colors and line styles, combining shapes, importing bitmaps, and converting bitmaps to vector shapes. Course activities also cover adding and formatting text, using layers to arrange more...

Adobe Photoshop Introduction (Beginning) Class

You are starting to familiarize yourself with image editing using Photoshop. You would like to learn about the tools and features available to you in Photoshop CS2. In this course, you'll work with some of the tools and features to edit images using Photoshop CS2. Course Objective: You will use Photoshop CS2 tools for painting, retouching, and enhancing images. In addition, you will work with more...

Adobe Indesign Introduction (Beginning) Class

You are starting to familiarize yourself with print layout and design using InDesign. You would like to learn about the tools and features available to you in InDesign CS2. In this course, you'll work with some of the tools and features to create eye-catching printed documents using InDesign CS2. Course Objective: You will utilize Adobe InDesign CS2 to create and deliver eye-catching printed more...

HTML & CSS - Fundamentals -- Introduction & Intermediate

Course Description Overview: Students will learn about how to create Web documents using HMTL 4.01. Performance-based objectives Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to: Understand what HTML is, how it is used, and how it came to be. Use a text more...

Microsoft Access 2003 - Introduction / Intermediate

Course Description Most organizations maintain and manage large amounts of information. One of the most efficient and powerful information management computer applications is the relational database. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will be introduced to the concept of the relational more...

Microsoft Excel 2003 - Introduction / Beginning

Course Description Performance-Based Objectives Upon successful completion of this course, students will be able to: create and apply templates. create and modify charts. work with graphic objects. calculate with advanced formulas. sort and filter data. use Excel with the Web. SEE DAY TWO BELOW FOR ADDITIONAL TOPICS Welcome to Sonic Training!. (http://www.sonictraining.com more...

Illustrator and Quark Training

Course Description Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. You might need to create logos, advertisements, and other illustrations in Illustrator. If you have little or no experience with Illustrator, it can be overwhelming to start creating complex illustrations. In this course, you'll start by drawing and more...

Xml Document Design (xml, Xhtml, Xsl, Xpath, Xlink, Xslt)

Course Description Prerequisites: students should be able to demonstrate basic HTML and Internet knowledge. Students will create and apply styling to XML documents in a series of hands-on labs that focus on the development of coding conventions and compliance with the rules for well-formed XML. What's in XML Document Design: Student Guide: XML Document Design is an 18-hour, instructor lead more...

From Fire Dragon Coaching Limited

Psychology of Excellence in Sales - 1 Day Training in Kuala Lumpur If you work in sales or negotiation, this course will teach you skills you can use to increase your success right now. On this 1-day Sales Training course we teach you easy-to-learn techniques that are simple and highly effective. Most sales people appreciate that to generate a long-standing successful career, the ability to communicate effectively with people is of great importance. And more...

From The Ryan Group

Acquiring a Problem-Solving Mindset

...ons, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/ opportunities. The objectives of this Workshop are to first, build practical knowledge of what are key strategic topics in today s highly competitive business environment. Current discussion topics in the workshop include: Relationship more...

From ITWerkz Global

Team Appreciation Programme

...fe to the creator via a Ingat Tuhana campaign. 3. To encourage sharing best practices and promote the culture of excellence in service through accelerated Experiential Learning. 4. To instill corporate mission, be more customer-centric and connected to the team members as your internal customers. 5. To enhance interpersonal working relationships through appreciation of each individuala more...

High Performance Teambuilding Program using MBTI ...hared goals. a To develop collaborative teamwork and encourage sharing best practices through accelerated Experiential Learning a To instill necessary values (i. e. buya in one belief values as individual value towards self integrity and team performance) a To enhance interpersonal working relationships through appreciation of each individuala ™s personality preferences (MBTI) more...

From Marigold Consulting

Would You Like Fries With That Supersizing Your Customers Service Experience Your customers and clients are the lifeblood of your business. How are you keeping them happy? In this session, we'll unlock the keys of supersized customer service. You will learn unique methods of reinforcing customer service through training, devise techniques to encourage customer satisfaction feedback, develop a win-win policy of resolving customers' complaints, and outline your customers' more...

From Medway Safety Limited

CIEH Level 4 Award in Managing Food Safety Catering Manufacturing - 5 Days ...o have an analytical approach to food hygiene and will be encouraged to demonstrate how they can influence others and positively encourage good standards. The programme is ideal for: **Production Managers **Trainers **Owners or managers of food businesses **Supervisors with Intermediate Food Hygiene knowledge **Hygiene personnel **Hygiene auditors. The qualifications cover the following topics: more...

CIEH Level 4 Award in Managing Food Safety ...o have an analytical approach to food hygiene and will be encouraged to demonstrate how they can influence others and positively encourage good standards. The programme is ideal for: **Production Managers **Trainers **Owners or managers of food businesses **Supervisors with Intermediate Food Hygiene knowledge **Hygiene personnel **Hygiene auditors. The qualifications cover the following topics: more...

From Althaus Educational Services

CSCP Certification Review Course

...logy tools, and supply chain performance metrics. I encourage you to review the materials on this program available through APICS to determine if there is a need for such training within your organization. If you are in a position of operations management of any type, this might be the program for you to set yourself apart from your peers. Plus the program itself is constantly being more...

From KSL Training

In-House UK Time Management Training Course Run as in-house training, our tailored UK time management training course teaches you how to manage your time more effectively. It helps you to manage your workload and to work smarter and in a more organised manner to reduce stress and boost your productivity. The time management training utilises recognised techniques to better organise daily activities and schedules including tips for task more...

From Marigold Consulting

Transform Your Life Through the Power of Positive Thinking Explore how adjustments to your attitude and personal outlook make a difference in your overall contentment. Topics covered include recognizing and eliminating negative self-talk, showing gratitude affects your attitude, taking inventory of your relationships and cleaning house, every cloud has a silver lining, and learning how to encourage yourself when others don't. Participants will understand more...

From DOT Compliance Help Inc

Driver Dualification File Workshop ...DQ packet which includes all the current requirements. We encourage attendees to bring 2 a 3 of your driver files with you. We will compare the new packet to your current process and show you how to add the new elements into your current hiring packet or you can just start from scratch when you get back to your office and use the sample driver qualification packet as a guide. The best news more...

From Essential 6 business Training Ltd

Infection Control Infection control means we are not completely at the mercy of infections and the diseases that infections cause because we can take certain actions the control them. The more we learn about infection a what it is and how it occurs a the more we know how to avoid it, overcome it and minimise its spread. In particular the course will enable the delegate to: : Understand key infection control more...

From The Training Experts Ltd

Achieving Excellence in Customer Service ...s an intense, powerful and interactive course designed to encourage delegates to question their own behaviours and to consider how they can change for the better. Target Group This course is aimed at any level of personnel who come into contact with customers / clients on a daily basis Objectives By the end of this course delegates will be able to: Understand the importance of more...

Powerpoint Presentation Skills This two day course is designed to help equip delegates with the skills to design and deliver presentations tailored to meet the needs of an audience. Delegates will be given the opportunity to practice their skills in a supportive environment, and presentations will be recorded on video to use as a tool to aid learning and reinforce good practice. Target Group This course is aimed more...

From TrainSmart, Inc.

Managing Employee Performance Employee performance appraisals help improve business results through individual and team performance. Measuring employee, team, department and even organizational performance can be a daunting task. TrainSmart uses its performance management system as a tool to build relationships between supervisors and employees. TrainSmart designs a customized performance management system that is unique to more...

From New Skilz Corporate Training (Shanghai)

Interactive Meeting Skills Training ... business meetings - Participate actively in meetings - Encourage others to contribute input - Deal with disruptive or difficult people - Confidently conduct teleconference meetings - Interact socially in discussions and debates - Stimulate group discussion - Facilitate focused debate - Western approach to meetings Interactive Meeting Skills Topics Brainstorming solutions more...

From Yuill & Associates

Organizations Alive Workshop

In this 2-day program you will learn the Organizations Alive! Model, practice sharing it with others, and apply the concepts and resources to the organizations you work in. It will renew and energize your commitment to the importance of a clear purpose and direction, the careful and responsible use of resources, responding to the wants and needs of those you serve, and engaging the talent and more...

From 3Back LLC

Certified Scrum Master - Chicago ...critical business involvement to validate a How to encourage ownership and accountability a Engaging awareness to foster self-organization a Emerging design to deal with unforeseen demands a The power of done and incremental development a Well Formed Teams a What is a Well-Formed Team* a Build trust, gain rapport and move faster a Great more...

Certified Scrum Master - Ottawa Ontario ...critical business involvement to validate a How to encourage ownership and accountability a Engaging awareness to foster self-organization a Emerging design to deal with unforeseen demands a The power of done and incremental development a Well Formed Teams a What is a Well-Formed Team* a Build trust, gain rapport and move faster a Great more...

From Next Levels Consulting

Career Coaching Workshop ...terested. The workshop will utilize a variety of tools to encourage sutdents participation and to ensure they get a hands-on experience, since it is the students with their capabilities and dreams, that are the main focus of the workshop. Some of the tools to be used are: -Questionnaires -Games -Videos -Group / peer discussion An individual coaching session can be offered for some more...

From Lost Heritage Gong Fu Society

General Health and Wellness Exercise Classes

...Post exercises (Zhan Zhuang or pronounced 'Jam Joong') to encourage 'whole body circulation' or blood flow. Then we begin the class training by moving through one of the traditional Qigong sets as taught by the Zhang Family and/ or the Lost Heritage Gong Fu Society. These will be appropriate to the season and/ or current weather conditions to ensure the greatest benefit to the class members. more...

From InStep Consulting LLC

Follow the Evidence Make a Case for Diversity in the New Normal We're living in the New Normal: a There are four generations in the workplace -- Greatest Generation, Baby Boomers, Generation X and Millenials a Faster economic growth has led to an increasing share of immigrants in the labor pool -- 51% of immigrants in 25% of the largest US metropolitan areas hold white-collar jobs a Budgets are tight, time is tighter -- there's an imperative need to more...

From British Connections training Institute

VOICE ACCENT Certified Course

...encourage you to communicate more freely. It enables you to participate successfully in tutorials and discussions, to give presentations, to collaborate with others and to communicate your ideas. Clear speech is also essential in many careers, especially when speaking is a basic tool of your job, as in teaching, advertising, public relations, and customer service. Course Overview: Your more...

From PsyAsia International

Stress Management at Work Training Course

In our modern world, Stress has become a part of everyday life. Whilst we all need an element of stress in order to live fulfilling lives, too much stress can eventually take its toll on us. The end result is performance deficits: absenteeism, stress-related illness, dependencies, interpersonal problems and general inability to perform effectively at work. In an effort to address this issue, more...

From DP Tech Group

PC Technician Course A Certification

...arket EXPERIENCE is king not only a certification. We encourage you to do your own research (Monster. com, ComputerJobs. com, careerbuilder. com, dice. com etc) and see for yourself what employers are looking for and if A+ Certification alone without experience will help you secure a job. Our training program is the ONLY training program which provides students with maximum hands on more...

From Learningminds!

Motive-Action

Managing people is impossible if you are not able to manage their diverse interests and motivation. Motive-Action is a program, designed to train participants on hows of employee motivation management. So let Motive-Action help your employees to get the best motives in their actions. Benefits: As a result of this training typical projects will be turned into personal challenges, employees will more...

Motivating Todays Employees Why is it so difficult to motivate people right now? Perhaps ita ™s our changing environment--nothing is tougher than getting buy-in for new ideas, systems and fluctuating corporate philosophies. In addition, managers are now faced with working with employees from different generations with different backgrounds and values. This seminar focuses directly on what drives motivation. Youa more...

From Kingfisher Training Academy, Delhi

6 Months Training in Aviation Management Hospitality Management ...2. Comprehensive to meet Industry Needs 3. Tailored to encourage Student's engagement and interaction In the final analysis we will not only impart knowledge but will also facilitate you to embark on a journey of discovering your inner self and potential. A comprehensive study of Airhostess / Flight Steward and Airport Services and that defines the Functions and required Skills more...

From Deep Impact Coaching

The Psychology of Excellence in Sales and Negotiations Workshop ...re, identifying what people truly want from the sale will encourage strong sales relationships that last. We teach Sales people the ability to mould and shape the way they present themselves, their product and their service into the most attractive and influential package for each client. On this course youa ™ll learn how to: 1) Find the confidence to focus on the a big wina more...

From Sol Creative Training

PRIVATE TUITION IN 3D MODELLING DIGITAL SCULPTURE AND 3D CHARACTER ART Solaesthetic 3D is headed be 3D artist and inventor Daniel Hughes. Daniel came from a strong background in traditional art and sculpture. He translated his formidable skillset into the 3D digital medium over the last decade and has a great insight into the art and technique of the 3D digital world. Personalised and structured tuition in all aspects of 3D modelling for people interested in more...

From Indian Institute of Emergency Medical Services

Advanced Cardiovascular Life Support ACLS Certification from American Heart Association ...on. ACLS is based on simulated clinical scenarios that encourage active, hands-on participation through learning stations where students will practice essential skills individually, as part of a team, and as team leader. Realistic simulations reinforce the following key concepts: proficiency in basic life support care; recognizing and initiating early management of peri-arrest conditions; more...

From Skillineers

Professional Training Course in Civil Structural Design Engineering ... for analysis and design of building/ structures. It will encourage use of Computer Aided Analysis & Design in the design process. Furthermore, the candidates will obtain the ability to choose and adapt calculation models and appropriate methods on the basis of in-depth understanding of the physical behavior, properties and limitations of the models and with regard to the actual purpose of more...

From Global Strategic Management Solutions, Inc

Time Management The Time-Management Effectiveness Workshop and Profile describes seven most-important competencies and how they fit into an overall model of how to best manage time. Each specific competency is explained in detail, augmented with exercises, discussion ideas, and suggestions for workshops and additional learning opportunities. The Time-Management Effectiveness Profile is a competency-based more...

Change Management Workshop ...zation. Short or long, formal or informal, a workshop can encourage collaborative discussion on the subject of Change Management Effectiveness. The Change Management Effectiveness Profile is a competency-based diagnostic instrument to help individuals determine their ability to manage change more effectively. To do this, the instrument breaks the subject down into seven key competencies for more...

From Green Excel Partners

Course on Carbon Finance

...ing the course. Post-training engagement: We actively encourage participants to have an continuous engagement with co-participants and the institution. Details will be provided at the end of the course. Register Now! COMING SOON TO A CITY NEAR YOU ! Courses planned in Mumbai, Delhi, Ahmedabad, Chennai, Hyderabad, Kolkata and more! For more information, contact: Alia Abreo Green more...

From Trinity Management Consultants Limited

Introduction to CMMI for Services ...ticipants to understand and work with the model. We also encourage participants to bring to the course their own a real-worlda ™ experiences and to use them as aids to learning. Our instructors will adapt the course material and learning techniques to meet the needs of the participants. Using their practical experience of planning, managing and delivering services they will help the more...

From Fire Safety Trainer

Fire Awareness The Fire Safety Trainer - Fire Awareness Course is designed for both management and staff to encourage them to recognise and react appropriately when a fire is discovered or a fire alarm sounds. The course can be structured to include the practical use of extinguishers. Practical fire extinguisher training would be deemed necessary if employees are expected to correctly select, operate more...

From Impellus

Building brilliant teams Lead, manage, and motivate people to achieve great things. This course is for managers and team leaders who require performance management skills and a more structured approach to dealing with all levels of performance. As soon as you stop leading, managing people becomes a difficult business. But where does the time to lead effectively come from when youa ™re busy managing performance? more...

From Live to Learn

Leadership

Leadership provides vision and guidance, motivation and inspiration, and empowers people to realize their individual potential. Every organization is faced with unique challenges, each of which may require a different combination of leadership skills. Organizational success depends on the leadership of people at every level. Managers may have influence due to the authority of their position more...

From Learning LAB Associates

Assertive Communication

...day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? Are your co-workers, teammates, and customers adversely affected by ineffective, passive communication? Use a Personal Communication Style Profile to rank your level of communication assertiveness and passivity. Then, learn four techniques to say what you mean and more...

From Sandbox Advisors

Singapore Management Training & Development ...the Introduction to Giving Feedback workshop, this course encourages team leaders and managers to consider the art of feedback and to ensure their feedback is appropriate and objective. It enables participants to identify useful, helpful, constructive feedback, and develop effective feedback skills. Participants also consider how if feels to be on the receiving end of destructive or unhelpful more...

Leadership Training Development in Singapore ...rse for Team Leaders and Front Line Managers are to: - Encourage participants to consider planning and preparation as part of leadership. Facilitate discussion around playing to the teama ™s strength. - Consider factors that motivate staff to perform well. - Encourage staff to self assess, review and reflect on performance. - Encourage leaders to consider their communication skills. more...

From Unique Solutions

NLP one day course

...fessional development and by using NLP in coaching we can encourage faster results that stick. This session will provide your participants with the skills necessary to improve their performance as a coach, whilst giving them a sound understanding of how to get the best out of people through the use of well established NLP techniques. NLP Presuppositions - Providing the participants with more...

From Training FOR YOU

Leadership and influence Overview Leadership became an integral part of all kinds of organisationsal practices. Both managers and team members are expected to lead to their teams and colleagues and leadership skills are among the most desired qualities of potential candidates at all organisational levels. Abilities to provide a sense of direction and motivate others to make collective efforts and achieve the defined more...

From Hrd200 Consulting Group, Llc

Workplace Diversity

...nce in interpersonal communications a Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination a Understand and respond to personal complaints, and develop a support system to manage the resolution process a List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action a Identify the more...

From Cascade Training Center

ACLS Advanced Cardiac Life Support ...n. ACLS is based on simulated clinical scenarios that encourage active, hands-on participation through learning stations where students will practice essential skills individually, as part of a team, and as team leader. Realistic simulations reinforce the following key concepts: proficiency in basic life support care; recognizing and initiating early management of peri-arrest conditions; more...

From Wintrac Inc.

IT Infrastructure Library (ITIL) Level 2 - Service Level Management(itil) ...encourage all employees to participate in the success of their companies by aligning IT services with the current and future needs of the business and its customers, improving the quality of the IT services delivered, and reducing the long term costs of service provisions. By collecting the best practices from top companies, the CCTA established a best practice process framework called ITIL, more...

Managing IT Professionals Workshop Effective managers play a major role in increasing the productivity and performance of IT professionals. They facilitate the rapid orientation of new employees and encourage the retention of existing, valued employees. This workshop develops and refines skills and techniques that improve management effectiveness in an IT environment. You can get a complete list of other Professional Soft Skills more...

IT Infrastructure Library ITIL Level 2 - Service Level Management ...encourage all employees to participate in the success of their companies by aligning IT services with the current and future needs of the business and its customers, improving the quality of the IT services delivered, and reducing the long term costs of service provisions. By collecting the best practices from top companies, the CCTA established a best practice process framework called ITIL, more...

From RSVP Design Ltd

Breakthrough Thinking ...ical creative thinking exercises, tools and techniques to encourage innovative thinking. The programme makes a distinction between creativity and innovation and identifies how everyone, regardless of how creative they believe themselves to be, has an important contribution to make to an innovation process. The workshop is grounded in recent theory and uses the HBDI Whole Brain Thinking model more...

From FiTA - The Final Touch Academy

In-house customized programs Programs we offer as in-house cusotmized programs We welcome enquiries from corproate houses for our services in the areas mentioned below Communication skills Presentation skills Interpersonal skills Written communication Conversational skills Creativity Sales Negotiation skills Stress management Time management Work-life balance Personality development Media training MS-Word more...

From RB Health and Safety Solutions Ltd

Level 4 Award in Health & Safety in the Workplace

...sment approach Design an improvement plan Promote and encourage good standards of health and safety Liaise with enforcement officers Deliver level 1 and 2 health and safety training (with appropriate training skills) Course Content: Health and Safety Management understanding the principals and techniques of health and safety management Health and Safety Culture understanding more...

Level 3 Award in Health & Safety in the Workplace

...ents for welfare provision in the workplace Promote and encourage good standards of health and safety The importance of monitoring the effectiveness of control measures The need to keep records of health and safety matters The role of training in motivating safe behaviour and adherence to health and safety procedures The supervisory role in ensuring compliance with legal and more...

From Entelechy, Inc.

Effective Meetings

Effective Meetings Overview They say that meetings are where minutes are taken and hours are lost. Face it, meetings aren t the problem — poor meeting planning and facilitation IS! Learn how to plan meetings that involve the right people for the right reasons and in the right way (and discover today s latest alternatives to meeting face-to-face). Learn techniques to stop the rambling, more...

From Henderson Training

Establishing Expectations

Establishing Expectations & Goal-Setting "Laying the foundation" What every employee needs to know is, What is expected of me in my job? Those employees who perform at high levels are usually the ones who can easily answer that question. They are clear about the direction they are going and what their manager, co-workers and customers expect in many different areas such as productivity, more...

Powerful Feedback

Powerful Feedback "Focusing employees on results" The most successful managers work to create an environment where employees know how they are performing and how they are contributing to the company. Too often managers rely on no news is good news to impart performance feedback. What we know is that feedback must be an ongoing management activity that combines collaboration, mutual evaluation more...