Instructor Led End Training in United Kingdom

IBM WebSphere Portlet Factory V601 Developer Fundamentals ...e, and aposHello World and apos portlet, demonstrates the end-to-end process of creating a WebSphere Portlet Factory portlet, making it available to WebSphere Portal, and then displaying it in a WebSphere Portal page. The remainder of the course presents building adaptive and customizable portlets using the WebSphere Portlet Factory models, Builders, and profiles. The course includes  more...

Digital Modulation and Frequency Division Techniques ...and with a good understanding of the techniques used. Depending on the student experience the course is either 2 or 3 days and covers; Basic Modulation definition, Amplitude, Phase and Frequency modulation, I and Q modulations, Quadrature Amplitude Modulation (QAM), Quadrature phase shift keying (QPSK), Orthogonal Frequency Division Multiplexing (OFDM) and Ultra narrow Band (UNB) signals.  more...

Introduction To MS Access .... No experience of MS Access is required. Benefits At the end of this course you will have a good working knowledge of MS Access. You will feel more confident using Access, and be able to create a database from scratch. Understanding and using tables, fields and records and the rules for entering your data is the foundation from which you can create simple queries, use forms and, ultimately  more...

Adobe Premiere ...endly digital video editing package. This 2 day introductory course will demonstrate all of the primary functions of Premiere. It is intensive and delegates are encouraged to be creative. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Premiere is necessary. BENEFITS On completing the course delegates will be able to develop their skills from a  more...

Introduction To MS Windows ...bly comfortable with a keyboard layout. BENEFITS At the end of the course you should be able to understand all you need to know to start using your PC, whether you choose to use it for work or for surfing the internet / playing games at home. COURSE CONTENT: X Powering up/Booting X Starting your computer X The Windows Desktop X The Start Button V Start up menu V The Task Bar  more...

Introduction to Macromedia Dreamweaver Learn how to use Macromedia Dreamweaver as a Web Design Tool. This is a hands-on course that will introduce you to the basics of the Macromedia Dreamweaver MX Web development application. On completion of the course, you will be able to create a fully functional website and understand the terminology & process of web design. Students will create web sites that include: - frame-based pages -  more...

Introduction to MS Outlook ...experience of MS Outlook is required. BENEFITS At the end of this course you will have a good working knowledge of Outlook basics. You will feel more confident using Outlook and be able to manage and communicate using Microsoft Outlook. Users may set up meetings across the network, organise their calendar or delegate it to someone else, manage their to-do list using Tasks, and even  more...

Advanced MS Access ...to MS Access course will allow sufficient knowledge to attend our Advanced MS Access course. BENEFITS At the end of this course you will have a complete understanding of the higher functions of Access. You will: - Learn to automate functions by creating simple and then very advanced macros. - Advance your querying ability and then to use SQL statements in your queries. - Discover how to  more...

Advanced MS Excel (1 & 2 Days) ... our Introduction to MS Excel course. BENEFITS At the end of this course you will have a complete understanding of the higher functions of Excel. You will be able to: - perform the most advanced calculations and functions - manipulate data using pivot tables and advanced analysis - record macros - integrate with other office applications. You will then be qualified to progress to  more...

Advanced MS Word - 1 Day ..., or our Introduction to MS Word course. Benefits At the end of this course, you will have a complete understanding of the higher functions of Word. You will be able to perform the most advanced functions, including merging your documents with databases for mail-shots and producing well-defined forms. You will learn how to work with extremely large documents and how to use macros to speed  more...

Introduction to MS Excel - 1 Day .... No experience of MS Excel is required. Benefits At the end of this course you will have a good working knowledge of Excel basics. You will feel more confident using Excel and be able to create a spreadsheet from scratch. Understanding and using some of the built in calculation and formula functionality will allow you to be more productive in your work and home Excel environments.  more...

Introduction to MS Powerpoint ...xperience of MS PowerPoint is required. BENEFITS At the end of this course you will have a good working knowledge of PowerPoint basics. You will feel more confident using PowerPoint and be able to create a presentation from scratch. You will: - Learn how to improve the format of your text as well. - Get to grips with importing and manipulating graphics. - Use the Powerpoint drawing tools.  more...

Introduction to MS Word - 1 Day ...xperience of Microsoft Word is required. Benefits At the end of this training course you will have a good working knowledge of Word basics. You will feel more confident using Word and be able to create a document from scratch. Understanding and using some of the built in layout and text editing functionality will enable you to produce far more striking and effective documentation in your  more...

Introduction To Business Objects ...e input that you can apply immediately at work. A must-attend course designed for those users who are predominately responsible for editing or creating reports for Business Objects end users, and recipients of corporate reports. The Business Objects Environment - Documents - Reports - Blocks - Universes, Classes and Objects The User Interface - Toolbars and Menus - The Report  more...

Introduction To Sage Line 50 ...ne 50 package in a commercial environment. WHO SHOULD ATTEND? All staff who need to learn how to use the Sage Line 50 accounting package. Note : Participants should be competent in operating a PC. COURSE OUTLINE Key Decisions Prior to Set Up Basic Configuration Account Coding Structures/Nominal Layout of Accounts Profit/Loss & Balance Sheet Design Financial Year Settings  more...

Sage Payroll ... Week 52) Reports & Information Year End Procedures PREREQUISITES Delegates must be familiar with the operation of a PC and window based software. Some knowledge of accounting principles would be useful. LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops,  more...

Sage Instant/ Sage Job Costing ... - Balance Sheet - Audit Trail Month/Year End - Run Month End Procedures - Run year End Procedures LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops, projector & flipcharts). ADDITIONAL INFORMATION If you would like more information please do not  more...

VB Access ...ion of our Advanced MS Access course. BENEFITS At the end of the course the delegate will have covered the fundamentals of VBA, including: working with procedures and functions understanding objects using expressions, variables and intrinsic functions. mastering how to control program execution working with forms and controls working with the PivotTable object. Debugging  more...

VB Excel ...of our 2 day Adavnced MS Excel course. BENEFITS At the end of the course the delegate will have covered the fundamentals of VBA, including: working with procedures and functions understanding objects using expressions, variables and intrinsic functions. mastering how to control program execution working with forms and controls working with the PivotTable object. debugging  more...

ISEB Business Analysis Essentials Training ...fication and evaluation of possible solutions. At the end of this Business Analysis training course, participants will be able to: Demonstrate an understanding of business strategy and strategic analysis techniques. Act as effective members of a team investigating an organisationa ™s business systems with a view to recommending business improvements. Apply techniques in order  more...

Negotiation Skills ...ne discussions with colleagues. It is particularly recommended for anyone required to negotiate deals, terms or contracts on behalf of their company, or for anyone required to provide a service for their colleagues, whilst wishing to be assertive about their own needs. "Very interesting and well presented. Consideration of negotiation techniques will be taken into account in future" "All of  more...

Microsoft1 SharePoint 2007 for End Users Aims This course is aimed at individuals who have an understanding of SharePoint and wish to increase their knowledge of the business benefits of utilising the software. The course will be delivered using WWPa ™s SharePoint services. The course content may vary depending on the site set-up. Prerequisites Students who attend this course should have a basic understanding of SharePoint.  more...

Microsoft Visio 2007 Level 1 ...e an understanding of basic workflows and the concept of end-to-end flowcharting. Prerequisites Students should be familiar with using personal computers and have used a mouse and keyboard (basic typing skills are recommended). They should be comfortable in the Windows environment and be able to use Windows to manage information on their computer. Specifically, students should be able to  more...

Microsoft Visio 2007 Level 2 ...n understanding of the basic workflow and the concept of end-to-end flowcharting. Prerequisites Students should be familiar with personal computers, mouse, and keyboard (basic typing skills are recommended). They should be comfortable in the Windows environment and be able to use Windows to manage information on their computers. Specifically, they should be able to launch and close  more...

ITIL V3 Foundation Aims This course provides comprehensive first-level training for anyone involved in the provision, support, and delivery of IT Services. It is a 3 day training course leading to the V3 Foundation Certificate in IT Service Management. During the course, delegates will gain knowledge of best practice terminology, the structure and basic concepts of ITIL ® V3 Service Management. The course  more...

ITIL v2-v3 Managers Bridge ...IT Service Management within their organisation should attend this course, The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple choice ISEB Examination which is held at the end of the course. The examination is a 90 minute a closed booka ™ exam consisting of 20 complex multiple choice questions,  more...

PRINCE2 Entry Level Foundation ...from our Project Specialists for those uncertain about attending this programme as their first interface with project management. This two-day non-residential programme covers the full syllabus of the PRINCE2 ® Foundation Examination and will enable participants to understand PRINCE2 ® language and principles to practice back in the workplace. Participants will be provided with a  more...

PRINCE2 Practitioner ...roles working in a PRINCE2 ® environment and those intending to play a role in a project conducted in accordance with PRINCE2 ® or advise an organisation on implementing PRINCE2 ®. Guidance is available from our Project Specialists for those uncertain about attending this programme as their first interface with project management. Pre Course: Participants will be provided with a  more...

P3O Conversion ...to prepare delegates to take the Practitioner exam at the end of the course. Prerequisites Individuals newly-appointed to leading portfolio, programme or project office roles or those wishing to gain formal qualifications after a period of support office experience. (Support offices may go by many names including Portfolio Office, Centre of Excellence, Enterprise or Corporate Programme  more...

Copywriting This programme will introduce you to a range of techniques for broadening your thinking, and other tips used by copywriters. You should come with a short copywriting project in mind, preferably a real one that you are going to be working on anyway. By the end of the course you will have gone a long way towards getting it written! This programme is for you if you need to produce corporate  more...

Adobe Illustrator CS3 - One Day Introduction training ...the basics then means you'll be able to produce an almost endless scope of graphic designs. Adobe Illustrator CS3 adds some great new features that beginners can start using straight away such as Control palette, Adobe Bridge, Live Trace and expanded export options. By the end of this one day course for beginners, you will have learnt about the key Adobe Illustrator CS3 features and tools  more...

Adobe Flash CS3 - One Day Introduction training Adobe Flash CS3 is now a web standard and the only widely distributed technology for integrating vector graphics and animation into web sites. This combination of design and animation tools is complimented by a strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features,  more...

Adobe Flash CS3 - Two Day Introduction training ...eractive elements that contain sound and video. By the end of this two-day course you will have a good understanding of the core features of Flash CS3 and how to use them to create visually attractive, interactive web elements. Advantages of learning Adobe Flash CS3 with XChangeTraining -Our Adobe Flash CS3 trainers are experienced web design professionals with excellent knowledge of  more...

Adobe InDesign CS4 Two Day Advanced This scheduled InDesign advanced training course provides the InDesign user the ability to hone their skills and move their knowledge of Adobe InDesign CS4 to an advanced level. Using the skills learned at introduction or intermediate level delegates will create complex documents and work with a variety of palettes and tools to further understand the capabilities of this high-end design  more...

Adobe Photoshop CS4 - Two Day Introduction ...images to improve their quality/ suitability for their intended publication. As Photoshop is such a feature-rich application, other features of the software will be considered according to how appropriate they are to your workflow needs. By the end of this course you will be able to use Photoshop CS4 to create basic artwork and layouts, and to save correctly for your intended medium.  more...

Adobe InDesign CS4 Four Day Masterclass ...tools to further understand the capabilities of this high-end design application. Through this training course, you can join the growing ranks of creative professionals discovering new levels of creative freedom and productivity using Adobe InDesign software. Tightly integrated with the Adobe applications you use most, InDesign delivers faster production workflows and a more fluid creative  more...

Maxon Cinema 4D Masterclass This scheduled course will show delegates the fundamentals of Maxon Cinema 4D, and by the end of the course, you'll already be able to create your own 3D designs and character animations, and be beginning to move towards an understanding of the more sophisticated features of the software.  more...

Maxon Cinema 4D - One Day Intermediate ...a 4D is a flexible and powerful modeling, animation, and rendering tool, used to create a wide variety of images, including special effects, broadcast titles, character animations, and more. This impressively fast 3D modelling, animation, and ray-tracing application provides you with the opportunity to work within an object-oriented and multi-threaded architecture - yet despite its tremendous  more...

Adobe CS4 Design Combo - Three Day Essentials introduction training ...images to improve their quality/ suitability for their intended publication. Adobe Illustrator CS4 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations,  more...

Maxon Cinema 4D - Two Day Introduction ...a 4D is a flexible and powerful modeling, animation, and rendering tool, used to create a wide variety of images, including special effects, broadcast titles, character animations, and more. This impressively fast 3D modelling, animation, and ray-tracing application provides you with the opportunity to work within an object-oriented and multi-threaded architecture - yet despite its tremendous  more...

BTEC Level 2 ...e course is based over 4 day period normally over two weekends. The course including a practical session of actually clamping cars we have links with over 20 clamping companies around the South East Region. Unit 1 Roles and Responsibilities a Introduction to wheel clamping and removals a Introduction to the legislation relating to vehicle immobilising (Private Security Industry Act  more...

PRINCE2 Foundation ...NCE2 Foundation certification exam, which they sit at the end of the course. Participants & Benefits This course is suitable for project managers, team managers, project support staff, quality assurance staff and anybody else who: - Is involved in or runs projects - Wishes to get to know the PRINCE2 method - Would like to obtain a globally recognised certificate of his/ her project  more...

PRINCE2 Practitioner PRINCE2 Practitioner Training Course Goals This course is aimed at: - Giving delegates a deeper understanding of the philosophy behind the PRINCE2 method - Learning & practising how to apply PRINCE2 to the running and managing of a project within an environment supporting PRINCE2 - Preparing delegates for the official PRINCE2 Practitioner certification exam, which they sit at the end of the  more...

MSP - Managing Successful Programmes MSP is unique in its status as a generic best practice framework; generic yet flexible in application. The Registered MSP Practitioner qualification is now established as the premier programme management qualification in many parts of the world. This course is based upon the third edition of the OGC Managing Successful Programmes. The course will provide you with a full and complete  more...

Adobe Photoshop CS3 - Two Day Intermediate Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Photoshop CS3 - One Day Intermediate Training Course ...cts of Photoshop image manipulation and creation. By the end of this course you will have consolidated your existing knowledge of Photoshop and will have learnt about more advanced features in Photoshop. (This course is also available as a two day course which provides sufficient time to cover the features in a more complete manner and allows more time for experimenting and creating completed  more...

Adobe Photoshop CS3 - Two Day Introduction Training Course ... images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other features of the software will be considered according to how appropriate they are to your workflow needs. By the end of this course you will be able to use Photoshop CS3 to create basic artwork and layouts, and to save correctly for your intended medium. (This  more...

Adobe Photoshop CS3 - One Day Introduction Training Course ... images to improve their quality/suitability for their intended publication. As Photoshop is such a feature-rich application, other features of the software will be considered according to how appropriate they are to your workflow needs. By the end of this course you will be able to use Photoshop CS3 to create basic artwork and layouts, and to save correctly for your intended medium. (This  more...

Adobe Illustrator CS3 - Two Day Intermediate training ...the basics then means you'll be able to produce an almost endless scope of graphic designs. Adobe Illustrator CS3 adds some great new features that beginners can start using straight away such as Control palette, Adobe Bridge, Live Trace and expanded export options. By the end of this two day intermediate course for beginners, you will have refreshed your knowledge of the features in CS3 and  more...

Adobe Illustrator CS3 - One Day Intermediate training ...the basics then means you'll be able to produce an almost endless scope of graphic designs. Adobe Illustrator CS3 adds some great new features that beginners can start using straight away such as Control palette, Adobe Bridge, Live Trace and expanded export options. By the end of this one day intermediate course for beginners, you will have refreshed your knowledge of the features in CS3 and  more...

Adobe Illustrator CS3 - Two Day Introduction training ...the basics then means you'll be able to produce an almost endless scope of graphic designs. Adobe Illustrator CS3 adds some great new features that beginners can start using straight away such as Control palette, Adobe Bridge, Live Trace and expanded export options. By the end of this two day course for beginners, you will have learnt about the key Adobe Illustrator CS3 features and tools  more...

Acrobat Professional 8 training for collaborative workflows Acrobat Professional 8 training for collaborative workflows Acrobat 8 has brought a host of new tools for streamlining all stages of document production in any size of collaborative workflow. Apart from the increased commenting tools palette you can now activate commenting in Adobe Reader 7 and 8, effectively allowing you to create an entire collaborative workflow with a single license of Adobe  more...

Microsoft Project - Introduction One Day Training Course Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...

Microsoft Visio - Introduction One Day Training Course Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

IBM WebSphere Portlet Factory V601 Developer Fundamentals ...e, and aposHello World and apos portlet, demonstrates the end-to-end process of creating a WebSphere Portlet Factory portlet, making it available to WebSphere Portal, and then displaying it in a WebSphere Portal page. The remainder of the course presents building adaptive and customizable portlets using the WebSphere Portlet Factory models, Builders, and profiles. The course includes  more...

Investing in Recruitment & Selection ...m selection interviews. Learning Objectives: By the end of this course, you will have the ability to: Specify the requirements of the vacancy and maintain focus on the interviews primary objectives Identify the skills, knowledge and appropriate behaviours to support the future needs of the organisation Interview confidently and adapt your behaviour to communicate successfully with  more...

Assertive Behaviour ...t will address your concerns about not being liked and offending others and enable you to set effective goals, perfect the art of saying no, and remain professional when pressed by other people. Course Objectives By the end of this course delegates will be able to: Define the differences between aggressive, assertive and passive/ submissive behaviour List the blocks to being assertive  more...

Investing in Recruitment Selection ...from selection interviews. Learning Objectives By the end of this course, you will have the ability to: Specify the requirements of the vacancy and maintain focus on the interviews primary objectives Identify the skills, knowledge and appropriate behaviours to support the future needs of the organisation Interview confidently and adapt your behaviour to communicate successfully with  more...

Not Today Thank You! Essential Sales Skills ... your self assessment Prospects or suspects Are you spending time with the right customers Applying essential TIP controls, Time, Information & Power Sales cycle management Prior preparation to prevent poor performance Features, Advantages and Benefits see them from your client s perspective Stop telling and start selling Learn the SPIN Technique Seeking first to understand, then  more...

Real Optimism ...titude as positive as possible Course Objectives: By the end of the course, delegates will: Control the link between physiology and their state Identify their strengths achievements needs and demands Develop reframing techniques to manage demands and create positive pathways Identify faulty thinking and subconscious sabotage Set motivational goals Understand the importance of beliefs  more...

Advanced Selling Skills ...uickly and with greater conviction. Contents: By the end of this course each delegate will be able to: Explain the differences between marketing, selling and negotiation Control the sales interview by recognising and responding to the different ways customers like to communicate Use simple body language techniques to build a professional and trusting relationship with their customers  more...

Assertiveness at Work ...nses to a wide range of situations. Contents: By the end of this workshop each delegate will be able to: Recognise and explain the differences between aggressive, assertive & passive behaviour What is assertiveness? Describe the benefits of assertive behaviour How to be more assertive Deal with fear positively Move from negative to positive ways of thinking & talking Take control  more...

Customer Care - Developing a Care Culture ...mer care within their organisation. Contents: By the end of this training course each delegate will be able to: Identify the different kinds of customer Establish why poor customer care happens Describe customer likes and dislikes Grasp the importance of the lifetime value of each customer and of building sound relationships with customers Handle customer enquiries professionally  more...

Developing Confident Negotiation Skills ...studied for use into the workplace. Contents: By the end of this course each delegate will be able to: Explain the difference between selling and negotiation Identify the key personality differences between a good and a bad negotiator Recognise the five phases of negotiation Use creative thinking to plan a negotiation List the ten most common negotiating mistakes Create impact  more...

Effective Minute Taking ...r staff who have the responsibility for organising and attending meetings in a support function. By the end of this course participants will be able to Understand the role and responsibilities of the minute-taker in meetings Organise an effective meeting Take effective and relevant notes at a meeting Write clear, accurate and concise minutes Practise their newly developed skills  more...

Managing Conflict in the Workplace ...and sets guidelines for managing those situations. By the end of this course, delegates will be able to use techniques that enable them to deal confidently with conflict, disagreement, aggression and other strong emotions. Contents: The content for this in-depth course includes: - Understanding why conflict is inevitable Understanding how conflict can be positive Traditional ways of  more...

Managing difficult situations on the telephone ...sitive outcome whilst on the phone. Contents: By the end of the session delegates will be able to: Understand the causes of difficult behaviour Learn how not to take things personally Understand different personalities types How to avoid getting into an argument Handle and defuse verbal aggression Develop ways to deal with difficult people Understand different types of behaviour  more...

Managing Effective Meetings ...nd associated follow up activities. Contents: By the end of this course, each delegate will be able to: Identify the most effective ways to communicate a message when holding a meeting Demonstrate the seven different areas of preparation Consider different techniques for imparting information and making the meeting memorable Construct a meeting agenda incorporating different types of  more...

Presentation Skills ...esentations using a range of different techniques. By the end of this course delegates will understand how to assess and choose the right presentation techniques and tools for the occasion; channel nervous energy positively; develop excellent oratory techniques and effectively use body language for emphasis and also know how to inspire the audience and instil confidence. Contents: a  more...

Stress Management ...manage their own stress positively. Contents: By the end of this course, each delegate will be able to: Assess their own stress levels and identify the common causes in the workplace and at home Identify the most common effects of stress on their quality of life Learn a number of relaxation techniques to reduce the negative effects of stress Identify the areas of stress in their life  more...

Time Management ... prevent others stealing your time. Contents: By the end of this course each delegate will be able to: Explain their areas of influence in the management of their time Separate their job into goals, tasks and activities Limit distractions and Interruptions Delegate lower value tasks Describe the concept of primary and secondary tasks Consolidate %u201Chousekeeping%u201D activities  more...

Introduction to Project Management Principles ...roduction to the principles of Project Management. By the end of this course delegates will understand how to plan and schedule small and medium-sized projects. This short course includes practical exercises designed to demonstrate how you can identify which jobs are most important, and which deadlines are most important to meet. Delegates will also learn how to take remedial action to bring a  more...

Ethical Selling Techniques ...g customers of the value you offer. Contents: By the end of this course each delegate will be able to: Understand why people buy Use a systematic approach for contacting and selling to customers Set meaningful business and personal objectives for every sales call Make worthwhile appointments on the phone Design an agenda for meeting a potential customer for the first time Recognise  more...

Managing the Salesforce ...latively new to the managerial role. This course is intended for Sales Managers who have gained some experience within their role, but have received little or no formal training, and would like to learn a more structured approach to managing their sales team. Delegates will be trained on methods designed to improve the performance of their sales team by successfully managing both results and  more...

Outbound Telephone Sales ... structures and control techniques. Contents: By the end of this course each delegate will be able to: Understand and describe the sales process (cycle) Describe and use a simple telesales structure Use simple communication skills to gather information and gain commitment Recognise and respond to buying signals Describe the structure for overcoming objections Understand the  more...

Dealing with bullying and harassment in the workplace ...ic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and maintain clear standards of behaviour in order to create a positive working environment. Contents: At the end of the programme  more...

Managing unacceptable employee behaviour ...ly profitability of their business. Contents: By the end of this course each delegate will be able to; Describe the seven types of difficult employees Identify different styles of leadership and understand when to apply them Identify the root causes of performance shortfall Explain how to measure poor performance objectively Establish a system for dealing with poor performance,  more...

Performance Management ...aspects of operational performance. Contents: By the end of this course, each delegate will be able to: Establish and prioritise their business goals Break each goal down into tasks and activities Clarify the knowledge and skills required to complete each activity Establish which member of staff is best suited to carry out each task Plan a strategy for motivating their staff Design a  more...

Performance Review Appraisal Skills ... demanding targets from your staff. Contents: By the end of this course each delegate will be able to: Conduct structured and participative appraisal interviews to develop your staff Understand how to deal with 'problem' staff Provide constructive and developmental feedback Develop a framework for providing each member of staff with a training and development plan Set effective  more...

Train the Trainer - ILM Institute of Leadership Management Development Award ...session planning, design, delivery and evaluation. By the end of this course each delegate will be able to: Identify the link between training and organisational effectiveness Recognise different learning styles Demonstrate different training styles to meet the needs of the group Write high-quality training objectives Design course content and materials Compile structured questions to  more...

Training Needs Analysis ...e right training at the right time. Contents: By the end of this course each delegate will be able to: a Describe how the training needs analysis fits into the performance management process a Describe the different stages of a training needs analysis a Identify the line manager's role a Recognise the link between the organisation and the trainee a Describe the benefits to  more...

Linux System Administration Overview: This Linux Administrator training course is designed for IT professionals who are new to Linux and require core Administrator skills. This course will feature GUI based tools and introduce command line concepts to provide a solid foundation for someone planning to become a Linux Administrator. The objectives are that by the end of the 4 day course you will be able to perform  more...

German Survival Course ...ng by listening, lots of speaking, active practice Recommended not to write down translation of German words or phrases into English, as an artificial step will be created that restrains the participant to learn faster At the end of each class students will get introduced to a phrase of farewell (e. g. a Auf Wiedersehen!a , a Bis zum n chsten Montag!a , a Sch nes Wochenende!a ) Focus  more...

Oracle R12 Payroll Fundamentals Configuration Objectives: As an experienced User of Oracle are you ready to take that step up to a configuration or a functional implementer and would like to learn a new subject. This course has been designed to fulfill those objectives with a detailed insight into the various configuration elements of setting up Payroll. Who should attend: - End Users - Functional Implementer - Technical  more...

Scientific Communication ...r results in a comprehensible and interesting way. By the end of the course you will be able to deliver a memorable speech and create a presentation that will be remembered. The course has been designed for people who want to learn how to present their work in an interesting, clear, understandable and memorable way. It has been designed especially for: Researches presenting their scientific  more...

Modeling of Biological Structures ...le practical exercises, quizzes and tests to make sure attendees understand the concepts. During the training you will be taught how to use software dedicated for building 3D models. Furthermore, we will show how to improve and assess models. During the course we will present various software and different approaches used in novel structure modelling techniques. Our aim is to facilitate your  more...

Basics of Bioinformatics ...actical exercises, quizzes and tests to make sure that attendees understand the concepts. During the training we will take you along a guided tour that covers all the basic aspects of biological data analysis. This workshop is an ideal opportunity to get familiar with bioinformatics and its many faces! At the end, you should be able to tackle any basic bioinformatics problem: you will know  more...

Programming for Biologists This is a practical course, which shows why programming is a powerful tool in the context of solving biological problems. During the course participants will be taught the Python programming language, a language widely considered both powerful as well as easy to use. This course might be considered as a demonstration how bioinformatics improves biologists lives. The course is designed and aimed  more...

Agile Software Testing This course has been created for test managers, quality assurance staff, testers, software developers, project management and management in order to explain how Agile project management frameworks (notably SCRUM) deal with testing. At the end of the course, each of the delegates will design and execute a test plan for a sample application (can be the client actual application if available)  more...

Using The Internet As A Marketing Channel For Businesses ...te attention to the path that the product takes before it end up in the hands of the end user; your organization can quickly find itself losing significant market share. The internet is becoming increasingly involved in the purchasing decisions of the end user. The internet can be both a strategic Promotion as well as Consumption channel. The challenge however is for organizations to  more...

Analysing Data with OracleBI Discoverer Plus 10g This course has been created for End Users, Sales Consultants. Business Intelligence Developer or Business Analysts who wants to learn how to Build Ad-Hoc queries, Create Advanced Reports, Schedule Reports, Share reports and analyses with other users, View reports and Create Discoverer Portlets.  more...

Test Automation with Selenium This course provide training for handling testing projects ,hands on experience with web applications functional test automation, cross browser test automation using Selenium test suite. Intended Audience: * Software test engineers * Software developers involved in agile development At the end of Selenium training the delegates will be able to : * Use Selenium test  more...

Hedge Funds Risk Management Trade Performance Analysis Review the key fundamentals of the hedge fund industry and develop a deep understanding of the quantitative principles of hedge fund modelling and analysis through applied problem solving and implementation using key techniques and methods. Computer-based workshops (Excel and VBA) are very hands-on building on the basics through to some advanced hedge fund modelling and risk management  more...

Report Writing ...m leaders. Using fun exercises and discussions, by the end of the day, delegates will have: a Learnt the importance of tailoring a report to suit the target audience. a Understood the need to have precise aims to ensure accuracy, brevity and clarity. a Examined the steps needed for an effective and professional report by organising, developing and editing the material. a  more...

Orchestrating services with BPEL Training Course ...ossibilities of this exciting technology. By the end of the course you should be able to: - Understand the key concepts of the BPEL 1. 1 specification - Be able to Learn the syntax and semantics of BPEL - Understanding the relationship between BPEL and WSDL - Gaining experience using BPEL by building a complex application - Understanding which BPEL constructs are most  more...

Assertiveness Training Course A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels. AUDIENCE Anyone who is looking to enhance their assertiveness skills AIM This course aims to raise confidence and increase the delegatea ™s ability to communicate confidently and assertively with colleagues and customers.  more...

Effective Meetings Training Course By the end of this course you should have a good understanding on the process of constructing an effective meeting.  more...

HTML Training Course This is a practical workshop which introduces the basic elements of the HyperText Markup Language (HTML). During the training you will be taught how to determine the structure of using the internet pages. By the end of this training you will be able to produce a website design which works with well-known packages in this field, e. g., Dreamweaver, MS FrontPage, Microsoft Windows, Unix,  more...

Minute Taking This course is suitable for anyone responsible for taking minutes at meetings. By the end of this 1 day course delegates will; Look at various types of minutes and writing styles. Be aware of the importance of a good relationship with the chair and minute taker. Have considered the common difficulties of minute taking and how to overcome them. Practise taking minutes using  more...

Mark Murphy Intro to Android for Busy Coders "Beginning Android" author Mark Murphy's two-day Android Introduction course will provide an intensive class to get you up to speed in coding the highest quality Android applications. Delivered by Kevin McDonaugh expert Android developer, self-proclaimed "software magician" and co-founder of Novoda (a consultancy for Android software development), this course provides you with the firm basics  more...

Advanced Assembly Design with CREO ElementsPro In this course, you will learn how to use Creo Elements/ Pro to create and manage complex assemblies. You will learn how to use advanced assembly tools that enable you to add and maintain design, increase your efficiency, and increase system performance when working with large assemblies. t the end of each module, you will complete a set of review questions to reinforce critical topics from that  more...

Advanced Modeling with ProENGINEER Wildfire 40 The Advanced Part Modeling with Pro/ ENGINEER Wildfire 4. 0 training course teaches you how to use advanced part modeling techniques in Pro/ ENGINEER Wildfire 4. 0 to improve your product designs. In this course, you will learn how to create and modify design models using advanced sketching techniques and feature creation tools. You will also learn how to reuse existing design geometry when  more...

Detailing with ProENGINEER Wildfire 40 Detailing with Pro/ ENGINEER Wildfire 4. 0 is a comprehensive training course that teaches you how to quickly create detailed drawings using information captured within 3-D design models. In this course, you learn how to create drawings, how to detail drawings, and how to take advantage of the parametric and associative nature of Pro/ ENGINEER Wildfire 4. 0 when configuring drawings. At the end  more...

Sheetmetal Design using ProENGINEER Wildfire 40 Sheetmetal Design using Pro/ ENGINEER Wildfire 4. 0 is a comprehensive training course that teaches you how to create sheetmetal parts in Pro/ ENGINEER. The course builds upon the basic lessons you learned in Introduction to Pro/ ENGINEER Wildfire 4. 0 and serves as the second stage of learning. In this course, you will learn how to design sheetmetal parts and assemblies, including sheetmetal  more...

Advanced Distributed Systems Design with SOA - 5 days - UK ...a Synchronous/ Asynchronous * Spatial Coupling a Endpoints/ Topics Module 3: Asynchronous Messaging Patterns Although scalability is achieved through the use of asynchronous message passing, more advanced message exchange patterns are required to handle todaya ™s complex integration scenarios. This module will cover the most commonly used patterns: * One way *  more...

Martine Devos' Certified ScrumMaster and Estimation Class - 2 days - UK Leading a Scrum team is radically different to traditional project management. Rather than plan, instruct, and direct, the leader of a Scrum team (called a ScrumMaster) facilitates, coaches, and leads. In this 2-day ScrumMaster Certification course, we will cover the fundamental principles of Scrum, qualifying you as a Certified ScrumMaster. In this intensive and highly interactive workshop,  more...

Rachel Davies Agile Retrospectives ...end of a development iteration or project milestone to help the team identify ways to improve their team effectiveness. In this Agile Retrospectives workshop you will learn about the foundations of retrospective facilitation with implementation tips and practical exercises so you can try out the techniques yourself. The workshop covers how to plan a retrospective, how to run a retrospective  more...