Qualifying Sales Prospects ...energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential pay-off. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER more...
Motivating Employees ...tween a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging more...
Managing People : Resolving Team Conflicts The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ...called teams ...and lead them to success. Conflict between team members is inevitable as a team forms and grows. This course helps you act to resolve conflict more...
Customer Service : CARE for your Customers In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the more...
The Oil and Gas Industry Overview Version 2 Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry more...
Succeeding Through Teamwork Motivate Teams to Excel This course introduces several strategies to motivate team members to achieve their goals, then sustain this focused energy over time. Professionals who want to work more effectively with others to achieve shared goals. more...
Leading Effective Business Meetings ... are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired of your meetings ending up like this? This course will teach you how to make your meetings more successful by providing the tools and information that are necessary to lead an effective meeting. Business more...
Managing Anger in the Workplace Simulation ... angry thoughts, emotions and behaviors, and channel your energy into more constructive activities. Your role: As a Product Manager for the high-tech company SafeCom, deadlines on your current campaign are fast approaching. A rocky relationship with your coworker with whom you share responsibility for the campaign and an overworked boss with little time to mediate are both potential catalysts more...
Energizing and Empowering Employees ...Energy. Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to more...
Occupational Health and Safety HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' more...
Evaluating Brand Effectiveness ...energy creating and building brand name products. From the most memorable name, to the most enticing packaging, to the perfect combination of media, you want everything to be right. Now the question is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity. Where can you start? By learning more...
Electrical Electronics Introduction to Electricity The course content covers the concepts of electricity, current and electrical circuits. It also covers fundamentals of electric charge, potential energy, and units of measurement. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance. more...
Electrical Electronics Basic Electricity The course content covers concepts on DC and AC electricity. It also covers content on conversion of energy and electrical safety. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance. more...
Electrical Electronics AC Circuits The course content covers various aspects of AC circuits like AC theory, AC characteristics and Polyphase AC circuits & applications. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance. more...
Electrical Electronics DC Circuits The course content covers analysis of various electric circuits and behavior of various types of components. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance. more...
Electrical Electronics Introduction to Electronics This course will cover introduction to electronics, codes, symbols, and standard values, energy conversion devices, basic circuits, electronic applications, electronic test equipment, and safety considerations for equipment testing. This series is aimed at individuals working with machinery, maintaining machinery, or involved in maintenance. more...
Hazard Communication This one-hour course will acquaint you with the precautions that both you and your employer must take in order to safely use, handle, and dispose of hazardous chemicals in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify the routes of chemical entry into the body define various categories of chemical hazards more...
Lockout Tagout ...ur course provides information about control of hazardous energy and work under the protection of a Lockout/Tagout permit. The intent of the course is to provide information on lockout/tagout practices and the significance of lockout/tagout devices. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define terms commonly used in a more...
Lockout Tagout for Authorized Persons This course provides information about control of hazardous energy and work under the protection of a Lockout/Tagout permit. The intent of the course is to provide information on lockout and tagout practices and the significance of lockout and tagout devices. Managers, supervisors, and employees more...
Non-Ionizing Radiation Safety This course is designed to familiarize learners with the health implications associated with non-ionizing radiation, specifically radio frequency (RF) radiation and measures to protect workers from exposure. Employees who may be exposed to radio frequency (RF) radiation more...
Industrial Safety - Lockout and Tagout This course covers the basics in Lockout and Tagout procedures. It also deals with types of energy and how to control it and describes how policies should be in place to help prevent accidents. more...
Call Center Mgt Managing Motivating Your Staff Call Center Management: Managing and Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally, the program provides students with processes and more...
Brand Management Managing Brand Equity ... to create a brand extension for Carb-X, a relatively new energy drink that has experienced incredible sales numbers. Account Executives report that retailers have received a number of requests for Icon to make extensions of the Carb-X name. Your idea is to create an energy bar, tentatively named Carb-AR, which will include essential nutrients, taste great, and be available at a reasonable more...
Jewelry Design Certificate ...ING jewelry is an exciting way of giving vent to creative energy. The recent years have seen a spurt in demand for custom made as well as designer jewelry. It is an ever-growing industry. Because of this jewelry design as a career is steadily grabbing international attention and the trend is catching up in the US also. This field offers an exciting career option to the design minded person.
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Running Tips for the Beginner Running is inexpensive, increases your energy, and takes little time. It s a personal activity that can help you stay fit and feel better. Whatever your motivation is for starting a running regimen, the tips you acquire here will help you set realistic goals, stay motivated, plan a routine and avoid injury. more...
Warm Up with Icebreakers Start your training session with an icebreaker that sets a positive tone. Consider the factors affecting your choice of icebreaker and explore tips on where to find great ideas. Outlined here are six examples of proven icebreakers that work in a variety of training environments. more...
Training on Energy Efficiency & Power Quality ...ctive of the course is to develop manpower in the area of Energy Conservation, Management and Energy audit as per the Energy Conservation Act 2001. This programme is designed to impart knowledge to the participants to evaluate energy conservation opportunities in major energy consuming systems and equipment in their industries/organization
The course is framed by taking into account the more...
Lockout/Tagout: Affected Employees This course explains the hazards of accidental releases of stored energy. Aimed at affected personnel, this program will create an awareness and respect for all forms of stored energy and lockout tagout procedures. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is currently available in English, French and Spanish, more...
Lockout/Tagout: Control Hazardous Energy Sources This course explains the basic procedures, terminology used in the procedures, and general requirements for the control of hazardous energy sources. This training covers both affected and authorized employees. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is currently available in English, but other language tracks more...
Lockout/Tagout: Take Control ...to effectively lock and tag equipment in order to control energy. After explaining the lockout/tagout program, this course lists various forms of hazardous energy and their potentials for harm. The training then details six steps necessary for successful lockout/tagout and the three steps to safe startup. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be more...
Lockout/Tagout: Procedures "Lockout/Tagout Procedures" is for all workers who perform maintenance or repairs on equipment. The course teaches the proper lockout/tagout procedures for ensuring that machines are locked, blocked, and tagged before work is performed on them. Workers will learn to relate lockout/tagout steps to the word "PROPER." The course explains the various energy types that may be encountered and teaches more...
Lockout/Tagout: Safety Pays "Lockout/Tagout: Safety Pays" is for all workers who perform maintenance or repairs on equipment and for machine operators who must be aware of and respect lockout/tagout procedures. The course teaches the proper lockout/tagout procedures for ensuring that machines are locked, blocked, and tagged before work is performed on them. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The more...
Machine and Equipment Safety "Machine and Equipment Safety" is for all machine operators. Operators will learn to identify the common machine hazards and how they are controlled. The course also teaches the operator to be personally prepared for safe operation as well as safe work practices to follow. Workers will learn to perform zero mechanical state shutdown procedures and describe lockout/tagout procedures. Delivery more...