Instructor Led Enhance Training

Selling for Results - Skills and Strategies - Customized Sales Training ...ing businesses that want to: Develop a Sales Culture Enhance their Sales Process Improve the Skills of their Salespeople Develop Strong Sales Managers Deepen Existing Customer Relationships through Cross Selling and Up Selling Meet Growth Goals by Acquisition of New Customers Our comprehensive solutions include consulting with management to create the necessary foundation for  more...

1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills If you get frustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/ businesspeople can coach you on your process, your products, your employee issues  more...

Speaking in Public Public speaking is a great way to enhance your image, increase your self confidence and improve in your career. You will learn how to develop materials, inspire an audience, make a speech memorable, exude professionalism and erase fear. We can customize a workshop to deliver on site for groups of at least 8 people.  more...

Managing Conflict Understand the elements of conflict, recognize conflict management styles, tips for handling conflict, tips for avoiding conflict, enhance conflict management skills. 1/2 day for staff and additional 1/ 2 day for managers.  more...

Presentation Skills for Speaking in Public Learn How To: - Control your nerves and harness that nervous energy to work for you and not against you! - Deliver a presentation and exude confidence and poise. - Organize your ideas in a persuasive, informative way. - Use professional body language and movement. - Use gestures and control facial expressions that enhance your presentation. - Use your voice to project, pace, and  more...

Professional Customer Service Skills ...ution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will practice enhancing their skills using case  more...

1 Day Workshop - Presentation Skills for Speaking in Public Public Workshop - This interactive workshop is open to the public and the class size is limited to 6 people to maximize each participant's benefits. Register and attend if you want to increase your confidence while presenting to groups, improve your skills, enhance your materials, practice your presentation and receive professional feedback. 800-610-8170  more...

Communications and Customer Relations ...ct resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will practice enhancing their skills using case  more...

Project Management in Action Managing World Bank Projects ...ng of a team attempts to replace a situational leader, to enhance stability, acceptability or renewed or clarified mission or objectives Determine why a temporary team is likely to be more problematic to lead than a permanent team Explain why a teama ™s disbandment might have a negative psychological effect on members and the team leader Explain the bases for the feeling of a  more...

Internal Audit - Incorporating Corporate Governance and Financial Risk Management ...extent to which an effective internal auditing regime can enhance to work of the external auditor - Exhibit a heightened understanding of the internal audit structure and its relation to corporate management, using an organisation of choice, as an example - Explain the accountability of corporate directors to the internal auditing group MODULE 2.: Internal Audit in Practice - Explain the  more...

Communication Dynamics and Networking in Organisation ...ds - Suggest how informal groups might be empowered to enhance organisational effectiveness 3. Networking and Interpersonal Communication By the end of the specified learning and development activities, delegates will be able to: - List at least five barriers to communication in organisation, explaining how they might be averted or addressed, in order to improve communication  more...

Executive Leadership and Corporate Communication ...ds - Suggest how informal groups might be empowered to enhance organisational effectiveness B. Executive High Performance Leadership By the end of the specified learning and development activities, delegates will be able to: - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to  more...

Tourism and International Relations A. COURSE OUTLINE: Module One - INTERNATIONAL ORGANISATIONS Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an  more...

Tourism and International Relations Modules 2 and 4 A. Module 2 A. 1 International Relations and Conflict Resolution Module Contents, Concepts and Issues - International Law - Theories of International Relations - The effect of International Relations on Daily lives - International Relations as a field of political science - Role and intended outcome of political science in international security affairs - Role of political  more...

Tourism and International Relations - Module 4 Module 4 International Tourism and International Relations 1. Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the economic values that are associated with tourism; - Calculate the likely contribution of tourism to a countrya ™s overall gross domestic product; - Position tourism as an a economic growth factora  more...

Human ResourceTraining and Development Management ...ropriate 'Ice-breaker' and 'Closure' activities that will enhance the effectiveness of individual training courses. a Demonstrate exceptional leadership in the management of the learning environment. a Effectively manage commissioning relationships. Effectively manage a training department. a Learning And Memory. a Conditions Conducive To Learning And Memory. a The Taxonomy Of  more...

Managing Individual Performance ...monitor targets - Determine the resources necessary to enhance individual and team performance - Determine the appropriate extrinsic reward that might contribute to improve performance - Develop a strategy manage poor performance CONTENT: - Assessing the nature and causes of performance problems: a) Managing poor performance b) Managing absence c) Dealing with  more...

Trainer Training Training for Trainers ...ropriate 'Ice-breaker' and 'Closure' activities that will enhance the effectiveness of individual training courses - Demonstrate exceptional leadership in the management of the learning environment - Effectively manage commissioning relationships - Effectively manage a training department Seminar Contents, Concepts and Issues: - Learning Theory - Learning And Memory - Learning and  more...

Team Dynamics Team Leadership ...ng of a team attempts to replace a situational leader, to enhance stability, acceptability or renewed or clarified mission or objectives - Determine why a temporary team is likely to be more problematic to lead than a permanent team - Explain why a teama ™s disbandment might have a negative psychological effect on members and the team leader - Explain the bases for the feeling of  more...

Talent Management ...oviding appropriate intrinsic and extrinsic incentives to enhance and sustain motivation - Providing high performance teams with an understanding of team dynamics - Helping high performance teams to understand their roles - Provide decision support for high performance teams - Developing the interpersonal skills of high performance teams - Enhancing the problem solving capacity of high  more...

Small Business Start-Up Expansion and Management 2 ...tion and the a Snob Appeala ™ might be exploited to enhance the development of consumer products; - Propose arguments in favour of Niche and Mass Markets, respectively; - Advise of the effective use of Physical and Virtual a Placesa ™ in the advancement of the associated a marketing philosophya ™; - Suggest the different ways by which Product Awareness might be  more...

SAP and Joint Venture Accounting ...nancial tools that are available to help the organisation enhance its competitive positioning and profitability and improve the all-important cash flow. Personal Impact Participants will be able to further develop their personal management skills by being: Better informed financially, to enable improved management decision-making. Better able to contribute to the effective  more...

Personnel and Occupational Testing ... the value of employment testing - Determine measures to enhance test security - Ensure that the highest ethical standards are maintained for test users - Exhibit their ability to use test administration guide, appropriately - Effect percentile classification of test and test scores - Indicate the measures that need to be taken in advance to ensure the effective administration of the  more...

Organisational Structure and Control Systems ...of structure to the design of an organisation, which will enhance the effectiveness of an enterprise - Demonstrate their ability to encourage the type of superior-subordinate relationship, which will be conducive to organisational success CONTENT: - What is organisational design? - The inevitability of organisational design - Approaches to organisational design - The universalist  more...

Organisational Design Structuring and Restructuring Organisations ... of structure to the design of an organisation which will enhance the effectiveness of an enterprise - Demonstrate their ability to encourage the type of superior-subordinate relationship which will be conducive to organisational success - Provide the bases for structural contingencies - Illustrate the effect of organisational structure on communication within an organisation Contents  more...

ISO 9000 Quality Systems ...uality requirements - Exhibit an understanding of how to enhance client and customer satisfaction - Exhibit an understanding of the processes involved in continuous quality improvements - Explain at least five of the eight ISO quality principles - Name the constituents of ISO 9000: 2000 series - Demonstrate a significant grasp of the ISO 9000 quality standards, as it pertains to  more...

Corporate Governance Principles and Practice ... of the regulatory authoritiesa ™s demand and in the enhancement of shareholder and client confidence 2B. The Business Plan: A Guide To Entrepreneurs and Investors At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Construct a business plan that will be attractive to investors and fund managers; -  more...

Corporate Governance and Strategic Management ...e of the regulatory authoritiesa ™ demand and in the enhancement of shareholder and client confidence. 3. The Business Plan: A Guide To Entrepreneurs and Investors At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Construct a business plan that will be attractive to investors and fund managers; -  more...

Communication Information Gathering Analysis and Report Writing ... of Report Writing; * Using Visual presentation to enhance the effectiveness of reports * Using evidence from information gathered to support claims made in reports B. 4 - Preparing For The presentation - Electronic Presentations - The Presentation - The Introduction To Your Presentation - Avoiding Stage-fright - Eye Contact, Posture & Other Forms Of Body  more...

Advanced Budgeting For Business Enhancement ...nalysis and Interpretation - Using cost information to enhance organisational effectiveness - Costing as an a Operational Control Mechanisma ™ B. Planning and Budgetary Control Systems - Budget, motivation and responsibility accounting - The use of cost management information - Creating cost-aware organizations - Product vs. Period costs - Direct and Indirect  more...

Executive Leadership and High Performance Team Management ...ds - Suggest how informal groups might be empowered to enhance organisational effectiveness 2.) Executive High Performance Leadership - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to leadership - Demonstrate their understanding of the relationship between fieldera ™s  more...

Enhancing Objective Accomplishments Through An Enthusiastic Workforce ...of structure to the design of an organisation, which will enhance the effectiveness of an enterprise - Demonstrate their ability to encourage the type of superior-subordinate relationship, which will be conducive to organisational success CONTENT: - Directing Or Leading - The Concept of Motivation - Theories of Motivation - Content Theories & Some of Their Contributors - Maslowa  more...

Advanced Financial Accounting ...nancial tools that are available to help the organisation enhance its competitive positioning and profitability and improve the all-important cash flow. Personal Impact Participants will be able to further develop their personal management skills by being: Better informed financially, to enable improved management decision-making. Better able to contribute to the effective  more...

MSc Human Resource Training and Development Management ...ropriate 'Ice-breaker' and 'Closure' activities that will enhance the effectiveness of individual training courses. - Demonstrate exceptional leadership in the management of the learning environment. - Effectively manage commissioning relationships. - Effectively manage a training department. A. 1. 9 Motivating Workers: Intrinsic and Extrinsic Rewards By the conclusion of  more...

Human ResourceManagement a Practitioners Approach ...ropriate 'Ice-breaker' and 'Closure' activities that will enhance the effectiveness of individual training courses. - Demonstrate exceptional leadership in the management of the learning environment. - Effectively manage commissioning relationships. - Effectively manage a training department. MODULE 16.: Customer or Client Care - Demonstrate an understanding of value of front-line staff  more...

Well Intervention and Productivity with Howard Crumpton 21 - 25 November 2011 ...enhance well production if correctly designed and implemented. Conversely they can have a large negative impact on production if theya ™re not. The Well Intervention & Productivity School (WIPS) is designed to help well intervention specialists, well service supervisors, and petroleum engineers become more aware of the problems that can arise in the planning and execution of well  more...

Advanced Turnaround Shutdown Outage Management 26 28 April 2011 Kuala Lumpur Malaysia ... of excellence and introduce some new concepts to further enhance performance. The aim of the course is to expand the knowledge and give new insights on Turnaround Management to practitioners who already have a basic knowledge of Turnarounds. Master the critical skills in managing a world-class plant Turnaround project by acquiring the following: a A reprise of basic plant Turnaround a  more...

Upstream Petroleum Economics and Risk Analysis With Fugro Robertson ...valuation and economic risk assessment and is designed to enhance the contribution that delegates make to investment decision mechanisms in their partnerships within industry. It describes the theories and practices of discounted cash flow applied in the global oil industry to exploration prospects, field developments and producing assets including descriptions of the different  more...

Cascading Style Sheets ...operties Control your page layouts with CSS positioning Enhance an existing design Create alternate style sheets and link your pages to them to enhance the accessibility and functionality of your websites In this course, you will work with properties and styles related to colors, typography, page layouts, customized cursors, links, and forms available in CSS to build an effective web page.  more...

Adobe Illustrator Level 1 CS5 This course is designed for students who desire the knowledge of the basic skills in Illustrator CS5. You will use Adobe Illustrator CS5 to create illustrations that include graphics and text. Upon successful completion of this course, students will be able to: get acquainted with the Adobe Illustrator CS5 application create shapes in a document create custom paths work with text in an  more...

Adobe Illustrator Level 2 CS5 This course is designed for students who desire the knowledge of the advanced skills in Illustrator CS5. You will create complex illustrations, manage color across a range of devices, work with graphs and variables, control how illustrations appear on print and the web, and preview them on mobile devices. Upon successful completion of this course, students will be able to: create complex  more...

Adobe Photoshop Level 1 CS5 ...apply layer effects and other special effects in order to enhance the appearance of the design. Once the design is finalized, you will save images in both print and web formats. Upon successful completion of this course, students will be able to: initiate a project explore the Adobe Photoshop CS5 environment determine the resolution and graphic type work with selections work with  more...

Adobe Photoshop Level 2 CS5 ...owledge of the advanced skills in Photoshop CS5. You will enhance your ability in Photoshop to create accurate masks and image effects, retouch images, work with video files, automate repetitive tasks, and integrate with other Adobe applications. Upon successful completion of this course, students will be able to: use image-editing tools in Photoshop to manipulate and enhance the appearance  more...

Photoshop Web Production CS5 ...se the features in Adobe Photoshop CS5: Web Production to enhance and modify images to meet your requirements. Now, you would want to create and work with images to be used in the web pages. In this course, you will use Photoshop to create and optimize images for the web. You will also stage web page components, arrange them aesthetically, and add interactivity to them. Finally, you will export  more...

Adobe InDesign Level 1 CS5 You are starting to familiarize yourself with print layout and design using InDesign. You would like to learn about the tools and features available to you in InDesign CS5. In this course, you'll work with some of the tools and features to create and deliver eye-catching printed documents. This course is intended for graphic designers, creative professionals, print professionals, publishers,  more...

Microsoft Visio Professional 2007 Level 1 Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Microsoft Office Visio Professional 2007 has a host of features that are instrumental in creating pictorial representations of information. In this course, you will learn the essentials of Visio. This course is designed for persons who have an understanding of basic workflows and the  more...

Microsoft Windows 7 Level 2 This course is the second and the last in the series of Microsoft Windows 7 courses. This course is designed to provide you with skills that will help you manage some of the advanced tasks available in Windows 7. In this course, you will familiarize yourself with the advanced customization techniques and work with applications and programs in Windows 7. In addition to this, you will also work  more...

Microsoft Word 2007 Level 1 ...documents. Course Objectives You will create, edit, and enhance standard business documents using Microsoft Office Word 2007. Upon completion of the class the student will be able to: explore the various components of the Microsoft Office Word 2007 environment create a document edit documents by locating and modifying text format text format paragraphs add tables to a document add  more...

Microsoft Excel 2007 Level 2 ...ou will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. Course Objectives You will apply visual elements and advanced formulas to a worksheet to display data in various formats. Upon completion of the class the student will be able to: enhance the workbook automate workbook creation by using templates organize  more...

Microsoft Access 2007 Level 1 Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various  more...

Microsoft Access 2007 Level 2 You have the basic skills needed to work with Microsoft Office Access 2007 databases, including creating and working with Access tables, relationships, queries, forms, and reports. But so far, you have been focusing only on essential database user skills. In this course, you will consider how to maintain data consistency, how to customize database components, and how to share Access data with  more...

Microsoft Powerpoint 2007 New Features ...ntations. PowerPoint 2007, with its redesigned interface, enhanced features, and results-oriented authoring tools, improves the process of creating dynamic presentations. In this course, you will work with the new and enhanced features available in Microsoft Office PowerPoint 2007. Course Objectives You will explore the components of the results-oriented interface of the PowerPoint  more...

Microsoft Powerpoint 2007 Level 1 ...ate a new presentation. You will format text on slides to enhance clarity. In order to enhance the visual appeal, you will add graphical objects to a presentation and modify them. You will also add tables and charts to a presentation to present data in a structured form. You will then finalize a presentation to deliver it. Upon successful completion of this course, students will be able to:  more...

Microsoft Powerpoint 2007 Level 2 ...t keep your Audience interested. In this course, you will enhance presentations with features that will transform basic presentations into a powerful means of communication. Course Objectives You will enhance your presentation with features that will transform it into a powerful means of communication. You will customize the PowerPoint interface to suit your requirements and use the new and  more...

Microsoft Visio 2010 Level 1 Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Microsoft Office Visio Professional 2010 has a host of features that are instrumental in creating pictorial representations of information. In this course, you will learn the essentials of Visio. This course is designed for persons who have an understanding of basic workflows and the  more...

Microsoft Office Access 2010 Transition from MS Access 2003 This course is designed for experienced Access users who have worked with the earlier versions of Microsoft Access, ideally Microsoft Access 2003, and who have or are planning to upgrade to Microsoft Access 2010. This course is also designed for students who wish to learn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand  more...

Microsoft Access Level 1 2010 Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various  more...

Microsoft Powerpoint Level 1 2010 ... create a presentation. You will format text on slides to enhance clarity. To enhance the visual appeal, you will add graphical objects to a presentation and modify them. You will also add tables and charts to a presentation to present data in a structured form. You will then finalize a presentation to deliver it Upon successful completion of this course, students will be able to: explore  more...

Microsoft Powerpoint Level 2 2010 ...re productive in their work. Course Objective: You will enhance your presentation by using features that will transform it into a powerful means of communication. You will customize the PowerPoint interface to suit your requirements and use features to create dynamic and visually appealing presentations. You will then finalize a presentation and secure it to authenticate its validity. Upon  more...

Microsoft Word Level 1 2010 This course is intended for individuals who want to gain basic knowledge of working with Word. Course Objective: You will create, edit, and enhance standard business documents using Microsoft Word 2010. Upon successful completion of this course, students will be able to: create a basic Word document edit a document format text format paragraphs insert a table insert special characters  more...

Microsoft Excel Level 2 2010 ...ill also organize table data, present data as charts, and enhance the look and appeal of workbooks by adding graphical objects. Upon successful completion of this course, students will be able to: use advanced formulas organize worksheet and table data using various techniques create and modify charts analyze data using PivotTables, Slicers, and PivotCharts insert and modify graphic  more...

Microsoft Excel Level 3 2010 This course was designed for students desiring to gain the skills necessary to create macros, collaborate with others, audit and analyze worksheet data, incorporate multiple data sources, and import and export data. Course Objective: You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, troubleshoot errors, collaborate on worksheets, and share  more...

Excel PowerUser Level ...aborate with others using shared workbooks. You will also enhance your worksheets using charts and graphic objects. Upon successful completion of this course, students will be able to: work with multiple workbooks to create a workspace, consolidate data, link cells, edit links, export Excel data into XML, import XML data into Excel, and create a Web query. collaborate with other Excel  more...

QuarkXPress Expert Level (Mac or PC) As you begin this course, you likely have a basic understanding of how QuarkXPress works. You may be able to create simple layouts and perform basic tasks, but find that's not enough to effectively work within a more professional, fast-paced environment. Throughout this course, you will build on your existing skills to learn some of the more advanced features of QuarkXPress, as well as learn some  more...

Access PowerUser Level ...mary operations on data, create macros to automate tasks, enhance forms and reports, and use Access data in other Office applications. This course targets persons who have job responsibilities that include structuring existing data into properly designed tables, analyzing data, automating work in Access, implementing advanced form and report capabilities, and using Access tools. Persons who  more...

Access Expert Level ...l learn intermediate Access 2002 skills, including how to enhance your database designs by using the principles of table relationships and referential integrity, integrate data with other applications, modify a table design to control data entry, find data with filters and queries, customize forms and reports, and create data access pages. Upon successful completion of this course, students  more...

DHTML - Dynamic HTML Students will learn how to create Dynamic HTML-enabled Web pages that work equally well in both Netscape Navigator and Microsoft Internet Explorer. Upon successful completion of this course, students will be able to: Create dynamic images that change when the mouse pointer is placed over them or in sequence at timed intervals. Define Document Object Model (DOM), describe the DOMs from both  more...

E-Commerce Strategy A-Z Day 1 of the course is designed to provide the student with a basic understanding of some of the fundamental concepts related to E-Commerce. On Day 2, students will learn how to plan and develop an E-Commerce small business. During this course students will be provided with the information necessary to complete the following objectives: Discuss customer relationship management, enterprise  more...

CompTIA i-Net+ Certification ...and completely, offering a variety of teaching methods to enhance your learning experience. Incorporating a large amount of classroom instruction with unlimited supervised 1-on-1. During this course, including computer lab time, students will be provided with the information necessary to complete the following objectives: Troubleshoot Internet connectivity problems using Tracert and Ping.  more...

MS Word Level 1 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. Microsoft Word is a proven and powerful word processing application. This course is the first in a series of three Microsoft Word courses. It will provide you with the basic concepts required to produce common business documents as well as give you the opportunity to apply them. You  more...

MS Word Expert Level ... completion of this course, students will be able to: enhance a table by merging table cells, sorting and calculating table data, and creating charts based on various table data. learn how to insert, manipulate, and format graphic images, including clip art, AutoShapes, WordArt, and organization charts. create a newsletter using columns, sections, and graphics. use the Mail Merge  more...

Adobe Premiere (Mac) Our Premiere course will introduce you to most of the features of the Adobe Premiere program. In this course, you will use both basic and advanced editing tools to edit audio and video clips and to create a complete digital movie. During this course, including computer lab time, students will be provided with the information necessary to complete the following objectives: Create a new  more...

Photoshop PowerUser (Mac or PC) ...h system calibration, through the scanning process, image enhancements, color correction, and exporting your image. You will also create traditional printed effects such as duotones and spot color overlays. Upon completion students will be able to: describe the Color Management and Color By The Numbers workflows, and combine the two workflows to create one that will work best for you.  more...

Communication Skills This program covers communication skills, which provides enhancement to all the communication barriers like public speaking, etiquette, body language, soft skills, telephone etiquette, dressing sense, communication skills, voice modulation etc This Program is designed for 5 hours training which cover's the main area's of communication skills training. This program also help's in confidence  more...

Interview Management Job Interview "Secret" Gets You Hired Fast. its a fast track program which helps you get hired soon and make you understand every thing about resume / cv, questions, interviews skills, Management job interview questions, explore the candidate's management-related competencies, personal management style, Popular interview questions are outlined with practical answer guidelines. This Program  more...

ITIL training in Hyd ITIL is the most widely accepted approach to IT service management in the world and obtaining some ITIL certification training will definitely help your chances of passing the certification to become a certified professional within the industry. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. IT Service Management (ITSM) derives enormous  more...

World-Class Procurement This 2-day program will focus on creating effective cross-functional procurement teams within your organization. Topics covered include benchmarking against most successful companies; leveraging the organization's purchasing power using effective purchasing strategies; improving performance to reduce costs; strategic development; improving supplier relationships; negotiating with suppliers; value  more...

Oracle BI Suite EE 10g R3 Build Repositories ...ation Tool wizards and utilities to manage, maintain, and enhance repositories. Finally, students are exposed to more advanced topics, such as implicit fact columns, bridge and helper tables, usage tracking, optimizing query performance, and multilingual environments. Learn To: a Use the Oracle BI Administration Tool to build, manage, and maintain an Oracle BI repository a Build  more...

Public Contracts and Procurement Regulations ...public contracting? Now you can - attend this seminar and enhance your knowledge of the complex and always changing system of laws and regulations involved in public contracting and procurement. You will find out not only how to effectively coordinate the public procurement process for construction services, but also how to make strategic decisions concerning bid protests, contractual disputes  more...

Current Issues in Storm Drainage ...dequately plan and ensure compliance. Benefits for You - Enhance your understanding of storm drainage regulation - Discover how the latest guidelines and regulations will impact storm drainage discharges - Get the latest information on recent developments in enforcement - Understand the connection between storm drainage management and water quality This seminar is designed for engineers,  more...

Understanding the Current CGL Policy ...with ease. /strong Attend this enlightening seminar and enhance your understanding of the current CGL policy. Our seasoned professionals will provide practical answers to your most pressing questions about independent counsel issues. You will get an inside look at how to respond to confusing issues surrounding reservation of rights. Take advantage of this opportunity to make sure you stay  more...

Train the Trainers Achieve Organizational Excellence; Equip Learning Leaders Today Expectations about training practices and solutions have changed dramatically in the past few years. Organizations regularly redefine the terms success and performance to meet evolving client and employee expectations. At the same time, the number of training options for transferring learning has mushroomed so that e-learning,  more...

Five Star Teamwork - Team building workshop in the Philippines ...oup becomes a true team only when its members support and enhance each othera ™s performance and contributions a when they collaborate to achieve results that are bigger and better than those that could be realized individually. Simply put, ita ™s what people DO that makes them a team a not the mere fact that theya ™ve been assembled. Effective teams understand that  more...

Discovery Skills for Legal Professionals ...inar and get valuable information to help you develop and enhance your litigation skills in order to better assist attorneys. You will get helpful hints and key tools of the trade to help you become more efficient and effective as a key member of the litigation team. And that's not all! This seminar will also change the way you approach preparing a trial notebook. Register today and get a game  more...

Bankruptcy ...ptcy that all lawyers and lending personnel should know - Enhance your knowledge of the bankruptcy courts and procedure - Skillfully navigate through the various types of bankruptcy - including Chapters 7, 11 and 13 - Get expert advice on litigation issues - Find out what you need to know about creditors' remedies in Chapter 7 and Chapter 13 cases This seminar is designed for attorneys,  more...

Overtime and the Salaried Employee: A Disaster Waiting to Happen Benefits strong Protect your organization - know the ins and outs of overtime. /strong What do you do when you discover that you haven't been paying overtime to eligible employees? If employees sue you, how far back into the past can they go to seek payment? Limitation periods for overtime are complex. Attend this seminar and gain a better understanding of the potential liability of unpaid  more...

Subdivision Development ...ng of the approvals process and permitting requirements - Enhance your knowledge of infrastructure and engineering considerations - Find out what you need to know about sustainable neighborhood design - Gain a better understanding of variance powers and responsibilities This seminar is designed for lawyers, engineers, planners, developers, project managers, architects, surveyors, council and  more...

Powerful Presentations Training Seminar ...cal information clearly, concisely, and persuasively. - Enhance voice projection, articulation, pace and fluency, body language, eye contact, and gestures. - Determine audience attitudes and needs. - Overcome nervousness, anxiety, and any distracting mannerisms. - Use both common and high-tech media effectively within the presentation. - Implement persuasive communication techniques.  more...

Creating Customer Loyalty ...tial exercises, we also cover strategic tips and tools to enhance every customera ™s satisfaction. Workshop Benefits: Transforms understanding of the customer service process; Expands personal power for effective service; Uncovers the value of understanding customera ™s behavioral styles; Teaches how to turn negative interactions into positive events; Provides many tried  more...

Situational Frontline Leadership ...irection. To be specific. Actively listen. Give feedback. Enhance self-esteem. Participants practice and use these skills. In real time. With their direct reports. Situational Frontline Leadership can be implemented in your organization through a two-day or three-day classroom experience. Each contains the core content of the program of how to have partnering conversations at each  more...

Fully Funded vs. Self-Funded Health Benefits: Which Option Is Best for Your Organization? ...at come your way, including ERISA and pre-emption issues. Enhance your benefit plans and protect your company's bottom line by registering today! Benefits for You - Learn how to use different accounts to meet different benefit needs - including HRAs, FSAs and HSAs - Discover the advantages and disadvantages of self-funding - and learn how to avoid common pitfalls - Tips on building an  more...

Standardized Field Sobriety Tests ...o know about cross-examinations of the arresting officer. Enhance your understanding of the limitations of SFSTs and explore the reasons why standardized procedures are necessary. You'll acquire the shrewd wisdom and good judgment necessary to succeed - no matter what challenges arise. Don't miss this opportunity to learn to navigate field sobriety tests. Benefits for You - Tips on  more...

New Updates to Business Tax Protect your organization - get the latest business tax updates. Register for this information-packed seminar and get a win-win approach to financial considerations related to business taxes. Hear about the latest trends in case law. Get all your toughest questions answered regarding goods and services tax. Find out how you can prosper in spite of complex laws and changing legal standards in  more...

The Basics of Employment Claims, Workers' Compensation Claims and the Interplay Between the Two Employment and Workers' Compensation Claims - Protect your organization know how labor laws interact with workers compensation. Register for this information-packed seminar and get a win-win approach to defenses to workers compensation claims. Hear about the latest trends in workers compensation law. Get all your toughest questions answered regarding reasonable accommodation. Find out how  more...

Photoshop CS Redefined Masking Image Effects and Retouching (Level 2 - Windows) ...enhance your ability to create accurate masks, image effects, and retouch images. You'll further your understanding of isolating image areas by creating and saving masks with specialized tools, commands, modes, and layer elements. You'll learn how to use vector paths for a variety of purposes, including masking, clipping paths, and illustration. You'll also create and apply creative elements  more...

Intermediate Java and OO Development Using Rational Application Developer (RAD) ...ted manner. It teaches a number of useful techniques that enhance productivity and good system design - which Java programmers may otherwise take years to absorb on their own. This course is suitable for environments using Java 5, or Java 6. All labs are doable in any of the supported Java environments. The course may be done using JDK 1. 4, by skipping the labs that use Java 5+  more...

Intermediate Java and OO Development ...ted manner. It teaches a number of useful techniques that enhance productivity and good system design - which Java programmers may otherwise take years to absorb on their own. This course is suitable for environments using Java 5, or Java 6. All labs are doable in any of the supported Java environments. The course may be done using JDK 1. 4, by skipping the labs that use Java 5+  more...

Intermediate Java and OO Development ...ted manner. It teaches a number of useful techniques that enhance productivity and good system design - which Java programmers may otherwise take years to absorb on their own. This course is suitable for environments using Java 5, or Java 6. All labs are doable in any of the supported Java environments. The course may be done using JDK 1. 4, by skipping the labs that use Java 5+  more...

Acrobat 7.0 Level 2 As a workplace professional with some experience in using Adobe Acrobat, you are now ready to further develop your PDF documents. In this course, you will use Adobe Acrobat ® 7. 0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial printing. You can get a  more...

Juggling Multiple Priorities Have you ever wondered a How am I supposed to get all of this done? Reports, meetings, evaluations, proposalsa and everything needs to be done NOW.a In order to decide what work is most important, you must know the specific outcomes you/ your organization desire(s), and take those outcomes and break them down into daily roles and responsibilities. This program examines many different  more...

Adobe Photoshop CS2 - Level 2 for Macintosh (Second Edition) You have familiarized yourself with the basic image editing tools of Adobe ® Photoshop ® CS2. Now, you may want to enhance the images by creating appropriate masks, applying special effects and retouching them. In this course, you'll work with the advanced tools and features available in Adobe ® Photoshop ® CS2 to enhance your images. You can get a complete list of other Adobe  more...

Advanced and Applied Project Management ...ed project management practitioners who wish to apply and enhance their fundamental project/ program management skills. The course re-establishes essential project management processes through hands on application of skills using both a course case study and a computer-based project simulation tool. Participants take a realistic project from inception (initiation) through completion (closure).  more...

Adobe Acrobat 8.0 - Level 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe ® Acrobat ® 8. 0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial printing. You  more...

Director MX - Level 2 (Windows) In the Director MX: Level 1 course, you learned techniques for creating basic Director movies. In this course, you will add the power of Lingoa Director's scripting languagea as well as 3D content. Using Lingo, you will explore the possibilities for creating a truly interactive experience for your movie's end user. You will create Lingo-based animation, use variables and lists to store data, and  more...

Paradox 9.0 - Advanced Students will learn to structure tables properly, use the principles of data normalization and table relationships, enable data-entry accuracy, use queries effectively, and enhance form and report designs to present data effectively. You can get a complete list of other Desktop Application Software classes at http://www.wintrac.com/courses/coursesdesktop.asp  more...

Oracle 9i Discoverer For Power Users ...verer queries. Within this course users will learn how to enhance their queries through the use of correlated subqueries, functions, processing of hierarchies and other advanced SQL techniques. When these advanced techniques are combined with the ease-of-use features of Oracle Discoverer then users are fully empowered to extract crucial information from their databases and data warehouses. This  more...

Oracle Database 10g - Advanced PL-SQL Programming & Tuning This Oracle 10g courseware training guide book will teach experienced PL/ SQL developers to write efficient programs. Advanced techniques which not only improve execution speed but also enhance the functionality of the programs are also discussed. You can get a complete list of other Oracle classes at http://www.wintrac.com/courses/coursesoracle.asp  more...

Choosing a Web-to-Database Integration Technology This complete library consists of a two-volume set: Volume I: Introduction to HTML, XHTML, and Cascading Style Sheets Introduction to Web Fundamentals and Design teaches you the skills, techniques and strategies you need to successfully create your first Website. The course emphasizes use of the current W3C standards and guidelines and a Web Standards framework to ensure your site will  more...

Programming Languages for Lotus Domino Designer R5 JavaScript During this course you will thoroughly explore the use of JavaScript in Domino Designer Release 5. The course covers the basic language elements as well as how to build and use functions in the various object event handlers. There is a strong emphasis on the browser object model and how it relates to the Domino object model. The course also touches on LiveConnect access to Java applet object  more...

Adobe Photoshop CS3 - Level 2 You have familiarized yourself with the basic image editing tools of Adobe ® Photoshop ® CS3. Now, you may want to enhance the images and work with videos. In this course, you'll work with the advanced tools and features available in Photoshop CS3. You can get a complete list of other adobe classes at http://www.wintrac.com/courses/coursesadobe.asp  more...

Adobe InDesign CS3 - Level 2 Using Adobe ® InDesign ®, you have created simple documents. Now, you may need to create huge documents that are attractive as well as can be accessed globally. In this course, you will deploy the advanced InDesign techniques to enhance the look and functionality of your documents. You can get a complete list of other adobe classes at  more...

Adobe Photoshop CS3 - Web Production ...res in Adobe ® Photoshop ® CS3: Web Production to enhance and modify images to meet your requirements. Now, you would want to create and work with images to be used in the web pages. In this course, you will use Photoshop to create and optimize images for the web. You will also stage web page components, arrange them aesthetically, and add interactivity to them. Finally, you will export  more...

WordPerfect 12 -Level 3 (wordperfect) If you use WordPerfect 12 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way WordPerfect 12 works for you. WordPerfect 12: Level 3 expands your level of productivity by customizing the WordPerfect environment. In addition, you will work with graphics to enhance your documents. You will  more...

Microsoft Office Excel 2003 - Level 2 In Microsoft ® Office Excel 2003: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft ® Excel 2003 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. You can get a complete  more...

Excel 2003 Charting and Organizing Data (Model 2001) In Microsoft ® Office Excel 2003: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft ® Excel 2003 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. You can get a complete  more...

Microsoft Excel 2004 for Macintosh - Level 2 In Microsoft ® Excel ® 2004 for Macintosh: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft ® Excel 2004 for Macintosh to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.  more...

Visio 2003 Professional-Level 1 Windows In this course, you'll learn fundamental skills while creating several types of diagrams using Microsoft ® Office Visio ® Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. As you create these drawings, you will learn techniques to drag and manipulate Visio master shapes, create  more...

Access 2003- Level 2 (Model 2001) Students will get the most out of this course if they want to learn to enhance their database designs by using the principles of data normalization and table relationships; to query multiple tables for data that is used in customized forms and reports; and to begin using data access pages. You can get a complete list of other Desktop Application Software classes at  more...

IBM Lotus Notes 8- Databases You have worked on personal computers. Now, you would like to share information stored in a central location with other users. In the IBM? Lotus Notes? 8: Databases course, you will use Notes databases to create, edit, and enhance database documents. You will also create blogs in the Notes database to facilitate discussion among the users. You can get a complete list of other Desktop  more...

Microsoft Office Excel 2007- Level 2 (Second Edition) In Microsoft ® Office Excel ® 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. You can get a  more...

Microsoft Office Excel 2008 -Level 2 (Macintosh) In Microsoft ® Office Excel ® 2008: Level 1 (Macintosh), you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft ® Office Excel ® 2008 to streamline and enhance your spreadsheets with templates, charts, graphics, and  more...

Sales Over the Phone (Road Map to Telephone Sales Excellence) What makes a sales superstar? You might think it is all about the perfect opening line or closing pitch. However, becoming a sales superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ™ll also learn how to gain trust over the phone, find more and better leads and  more...

Conflict Management ...program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures  more...

Visio 2002 Standard Level 1 For Windows In this course, you'll learn fundamental skills while creating several types of diagrams using Visio Standard. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. As you create these drawings, you will learn techniques to drag and manipulate Visio master shapes, create connections between shapes, and apply  more...

Visio 2002 Professional- Level 1 For Windows In this course, you'll learn fundamental skills while creating several types of diagrams using Visio Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. As you create these drawings, you will learn techniques to drag and manipulate Visio master shapes, create connections between shapes, and apply  more...

Introduction to Rational Functional Tester v7.0 .... This seminar will illustrate how testers can build, enhance, and maintain scripts in a full-function Java Integrated Development Environment (IDE) that integrates with the IBM ® Rational ® Software Delivery Platform products. It incorporates hands-on exercises that will allow students to explore the power of using IBM ® Rational ® Functional Tester. It will demonstrate how  more...

Problem-Solving Skills Regardless of the specific organization or position, your skills and previous training have allowed you to gain employment in the corporate world. One thing that you may not be adequately prepared for, however, is dealing with problems. In a corporate environment, using specialized groups to solve problems is becoming more and more common. Being able to work in groups to solve problems will  more...

Adobe Acrobat 8.0 -Level 2 (Second Edition) As a business professional, you have some experience in using Adobe ® Acrobat ®. Now you are ready to further develop your PDF documents. In this course, you will use Adobe ® Acrobat ® 8. 0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial  more...

Adobe Photoshop CS3- Level 2 (Macintosh) You have familiarized yourself with the basic image editing tools of Adobe ® Photoshop ® CS3. Now, you may want to enhance the images and work with videos. In this course, you'll work with the advanced tools and features available in Photoshop CS3. You can get a complete list of other adobe classes at http://www.wintrac.com/courses/coursesadobe.asp  more...

Adobe Photoshop CS3- Web Production( Macintosh) ...to use the features in Adobe ® Photoshop ® CS3 to enhance and modify images to meet your requirements. Now, you would want to create and work with images to be used in the web pages. In this course, you will use Photoshop to create and optimize images for the web. You will also stage web page components, arrange them aesthetically, and add interactivity to them. Finally, you will export  more...

Macromedia Flash 8- Level 3 You have previously identified the methods for creating and managing simple Flash content for deployment over the web, as well as the usage of ActionScript commands to enhance the content. The development of more dynamic Flash content, however, requires the knowledge of advanced features and design techniques in Flash 8. You can get a complete list of other Multimedia & Design classes at  more...

Microsoft Office PowerPoint 2003 Level 2 As a Microsoft ® Office PowerPoint ® 2003 user familiar with the basics, you're able to convey information clearly without much glitz. That's okay, but you can do better? audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication. You can get a complete  more...

Microsoft PowerPoint 2004 for Macintosh Level 2 As a Microsoft? Office PowerPoint? 2004 for Macintosh user familiar with the basics, you're able to convey information clearly without much glitz. That's okay, but you can do better? audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication You can get a complete  more...

Microsoft Office PowerPoint 2007 Level 2 Second Edition As a PowerPoint 2007 user, you are familiar with the basics of creating a presentation and you are able to convey information effectively in a simple way. Static content in presentation, however, will not keep your audience interested. In this course, you will enhance presentations with feature that will transform basic presentations into a powerful means of communication. You can get a  more...

Microsoft Windows Vista Level 2 This course is the second and last in the series of Microsoft ® Windows Vistaa courses. This course will provide you with skills that will help you manage some of the advanced tasks available in Windows Vista. In this course, you will familiarize yourself with advanced customization techniques and work with applications and programs in Windows Vista. In addition to this, you will also work  more...

ACT 2007 Level 1 In business, you may tend to possess a lot of information about your contacts. Business contacts and related information need to be properly maintained so that you can access or modify them whenever required. ACT! 2007 is a contact management system to work with your business contacts, manage events, track relevant communications, and enhance your business relationships significantly. You can  more...

ACT 2008 Level 1 Business contacts and information need to be properly maintained so that you can access or modify them whenever required. ACT! 2008 is a contact management system that will help you work with your business contacts, manage events, track related communications, and enhance your business relationships significantly. You can get a complete list of other Desktop Application Software classes at  more...

IBM Lotus Notes 8 You have worked on personal computers. Now, you would like to share information stored in a central location with other users. In the IBM? Lotus Notes? 8: Databases course, you will use Notes databases to create, edit, and enhance database documents. You will also create blogs in the Notes database to facilitate discussion among the users. You can get a complete list of other Desktop  more...

Sales Over the Phone What makes a sales superstar? You might think it is all about the perfect opening line or closing pitch. However, becoming a sales superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ™ll also learn how to gain trust over the phone, find more and better leads and  more...

CorelDRAW X3- Level 2 In CorelDRAW ® X3: Level 1, you created, edited, formatted, and printed basic drawings. You now have a need to create a complicated brochure for a client. In CorelDRAW ® X3: Level 2, you will use CorelDRAW X3 to create the brochure and enhance its appearance with advanced colors, charts, graphics, and formulas. You can get a complete list of other Corel classes at  more...

Web Fundamentals Design - Complete Library This complete library consists of a two-volume set: Volume I: Introduction to HTML, XHTML, and Cascading Style Sheets Introduction to Web Fundamentals and Design teaches you the skills, techniques and strategies you need to successfully create your first Website. The course emphasizes use of the current W3C standards and guidelines and a Web Standards framework to ensure your site will be  more...

Intermediate HTML This hands-on course explores the leading-edge HTML techniques needed to enhance your Web pages with frames, tables, targets, columns, image maps, and meta tags. You can get a complete list of other web Development classes at http://www.wintrac.com/courses/coursesWDtraining.asp  more...

Advanced Web Design Layout Forms and Scripting Advanced Web Design explores more sophisticated design techniques you need to enhance your page with forms and multimedia. Additionally, you will discover how to incorporate dynamic technologies to give you more control over your page styles and provide the user with interactivity. You can get a complete list of other web Development classes at  more...

XML Presentation This two-day module presents various techniques for presenting XML documents in a web browser. First, Cascading Style Sheets (CSS, mostly level 1, some level 2) are applied to XML documents directly. Then students learn some basic XPath and XSLT to make transformations to HTML in the browser. Simple XLinks are studied, with hands-on exercises, and extended XLinks are discussed and a non-working  more...

An Overview of XML This seminar will introduce XML and explain its implications for IT. You will: Learn what XML is and where it is useful Understand the parts of an XML document and what makes it well formed Understand how schemas impose structure on an XML document Understand how Style Sheets can transform an XML document Be introduced to certain core XML languages, such as  more...

Crystal Reports 2008 Designer 2 Workshop ...enhance your basic report writing skills and move you into creating more complex reports. Time will be spent walking you through the tips and tricks of advanced report writing along with a good amount of hands on practice. In addition, you will cover professional design, techniques, sub-reporting and advanced formulas. This course incorporates a number of hands on exercises that reinforce the  more...

Adobe RoboHelp 7 Level 2 You worked with Adobe RoboHelp 7 and created professional help systems. As part of the documentation services team, you would like to enhance the appearance and functionality of help systems using advanced techniques. In this course, you will use advanced options in RoboHelp to create a structured and dynamic help file in multiple formats. You can get a complete list of other adobe classes at  more...

Adobe Acrobat 9.0 Pro Level 2 As a business professional, you have some experience in using Adobe ® Acrobat ®. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe ® Acrobat ® 9. 0 Pro to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online, and prepare PDFs for commercial printing.  more...

Adobe Photoshop Elements 6.0 Adobe ® Photoshop ® Elements 6. 0 has been an indispensable image-editing software application for many years. You would like to familiarize yourself with image creation and editing using this software. Understanding the different tools and features available in Adobe ® Photoshop ® Elements 6. 0 will help you maximize your creative potential. In this course, you will use the tools  more...