From Serebra Learning Corporation
Internetworking Technologies - Part 4 


This is the last course in a four-part series on
Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover contemporary routing protocols, enhancing and supportive protocols, and network management.
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Inbound Call Center Management Leadership 
...anagement:
Leadership" course, you will become aware that enhancing your leadership skills can move you closer to your goal of managing an efficient and team-oriented call center. By participating in this course, you are ensuring that your call center will receive the best management and leadership that you can provide. This series is targeted specifically for call center managers but would
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Internal Consulting Skills 
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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The Support Center Service 
This course is intended to instruct the learner in the
Help Desk Institute's (
HDI) basic levels of service commitments and attitude. Best practices, personal accountability, enhancing the image of the organization, and the work environment are covered. Individuals interested in the Help Desk Institute's (HDI) Customer
Support Specialist (
CSS) certification
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Enhancing Your Listening Skills 
Have you ever been taken by surprise by an unexpected deadline? Have you ever left a meeting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your
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Leadership Development for Technical Professionals 
Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as
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A New Manager s Role in the Company s Future 
Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the
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Steps for Successful ISO Registration 
An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with
ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for
ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.
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The Sarbanes-Oxley Act of 2002 
On
July 30, 2002,
President Bush signed into law the
Sarbanes-Oxley Act of 2002. Sparked by a wave of dramatic corporate and accounting scandals, this federal securities legislation attempts to combat corporate fraud and to enhance the accuracy and reliability of corporate disclosures made pursuant to the securities laws. The act's provisions have helped to enhance audit committee responsibility
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General Coding Best Practices 
To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code
Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software
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Enhancing and Securing Data 
...Enhancing and
Securing Data WBT is the fourth course in the
Office XP:
Excel 2002 curriculum, which familiarizes users with the advanced features of Excel 2002, that can make their worksheet data more presentable and comprehensible. These features include the use of drawing objects and pictures, and different types of charts. Additionally, this course takes the user through the tasks involved
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Paint Shop Pro Studio 
This course introduces you to various elements on the
Paint Shop Pro Studio interface. You'll learn how to use Paint Shop Pro Studio for restoring and enhancing photos. You'll also learn to create greeting cards and caricatures. Finally, you'll learn about sharing photos over the
Web/
Internet. The course is intended for users with experience in using
PCs and looking for using their PCs as
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Paint Shop Pro 9 - Enhancing Your Images 
This course provides you with an overview of various tools available in
Paint Shop Pro. You'll learn how to automate repetitive tasks and process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and
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Paint Shop Pro 9 - Introduction 
This course introduces you to various elements on the
Paint Shop Pro main window. You'll also learn how to import photos into Paint Shop Pro and use the
Paint Shop Pro Browser window. You'll also learn about basic methods for enhancing, fixing, and improving photos. Finally, you'll learn about removing flaws from photos. This course is intended for home user with an interest in digital photography
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MS PowerPoint 2003 Proficient User 
This course builds on the knowledge acquired in the first course of this two-part series Microsoft PowerPoint 2003 Fundamentals. In this course the learner is guided through the steps for enhancing slide elements. How to add design templates and how to customize
Slide Master are covered. Participants learn about hyperlinks importing objects and working with charts and graphs. This course teaches
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MS PowerPoint 2003 Proficient User 


This course builds on the knowledge acquired in the first course of this two-part series, Microsoft PowerPoint 2003 Fundamentals. In this course, the learner is guided through the steps for enhancing slide elements. How to add design templates and how to customize
Slide Master are covered. Participants learn about hyperlinks, importing objects, and working with charts and graphs. This course
more...
Internetworking Technologies - Part 4 


This is the last course in a four-part series on
Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover contemporary routing protocols, enhancing and supportive protocols, and network management.
more...
Administrative Assistant Skills: Enhancing Your Skills 
...Enhancing
Your Skills you will learn how to communicate effectively be a team player and encourage cooperation when you do not have formal authority over others. You will also learn how to project a professional image dress professionally and practice effective conflict resolution when dealing with difficult people. In addition you will learn how to manage change effectively develop a win-win
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Enhancing Web Sites using Dreamweaver 4 
...Enhancing
Web Sites using
Dreamweaver 4 course is the second course in the Dreamweaver 4 curriculum. This course teaches the user to add advanced
HTML objects such as forms and frames in a
Web page. It also teaches the user to insert multimedia elements such as plug-ins
Flash and
Shockwave movies and audio and video clips in a Web site. Additionally the user will learn how to enhance a Web page
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From 123-CBT Computer Based Training
HTML 4 Part 2 Advanced Topics 

...t teaches advanced topics in
HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and
DHTML and
CSS. Learn To Identify the guidelines for designing and developing a
Web site. Identify the types of image maps used to link images both at the client-side and server-side. How to create forms by using form input elements. How
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HTML 4 Part 2 Advanced Topics 

...t teaches advanced topics in
HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and
DHTML and
CSS. Learn To Identify the guidelines for designing and developing a
Web site. Identify the types of image maps used to link images both at the client-side and server-side. How to create forms by using form input elements. How
more...
HTML 4 Part 1 HTML Fundamentals 

... used to link the sections in an
HTML document. Unit 3:
Enhancing Interactivity 1 hour Identify the code used to add an image to a
Web page. Complete the code used to set an image as the background of a Web page. Identify the code used to add animated text to a Web page. Identify the code used to add a
Flash movie to a Web page. Identify the code
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ASP NET Part 3 Web Services Web Apps 

...ourse in a three part series that covers
Web services and enhancing the functionality of Web applications by using
ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using
Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state maintenance, caching,
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ASP NET Part 3 Web Services Web Apps 

...ourse in a three part series that covers
Web services and enhancing the functionality of Web applications by using
ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using
Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state maintenance, caching,
more...
Macromedia Captivate 1 0 Getting Started 

This course provides an overview of the features and tools of
Macromedia Captivate that allow developers to create software demonstrations and interactive simulations.
Learn To:
Identify the key features of the working environment in Macromedia Captivate 1.0.
Identify the workflow in Macromedia Captivate 1.0.
Identify the movie types in Macromedia Captivate 1.0.
Record and save a
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CompTIA Server 2005 Troubleshooting Disaster Recovery 

...or mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include
RAID,
SCSI, and multiple
CPUs. It is assumed that the audience will have the equivalent of
18-24 months on-the-job experience with industry standard technologies.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language
Options:
US English
more...
Paint Shop Pro 9 Enhancing Your Images 

This course provides you with an overview of various tools available in
Paint Shop Pro. You'll learn how to automate repetitive tasks and process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and
more...
Paint Shop Pro Studio 

... learn how to use
Paint Shop Pro Studio for restoring and enhancing photos. You'll also learn to create greeting cards and caricatures. Finally, you'll learn about sharing photos over the
Web/
Internet.
Learn To:
Identify elements of the Paint Shop Pro Studio main window.
Get photos into Paint Shop Pro Studio.
Adjust focus in photos.
Colorize photos.
Fix brightness and color
more...
Oracle SQL and SQL Plus SQL Plus and Reporting 

... addition, this course explores saving customizations and enhancing query output.
L earn To:
Identify the fundamental concepts of
SQL*Plus and write queries using SQL*Plus runtime variables.
Identify the SQL*Plus commands associated with line editing, file manipulation, and script creation.
Write the commands and queries to enhance query output.
C ontent
Emphasis more...
Word 2000 Proficient User 

...rning
Time 6 - 8 Hour(s) Course
Contents Unit 1:
Enhancing a
Document Duration: 2 - 3 Hour(s) Insert a header and footer. Manipulate the page numbers in a document. Insert the date and time into a document. Replace existing document formats with customized formats. Replace a special character. Apply paragraph and section shading in a document. Add a border to a paragraph.
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PowerPoint 2000 Proficient User 

... presentation. Change the layout of a slide. Unit 4:
Enhancing a
Presentation Duration: 1 Hour(s) Add an
AutoShape to a slide. Replace an AutoShape with another AutoShape. Change the order of
AutoShapes in a slide. Modify an AutoShape. Add text inside an AutoShape. Fit the text in the selected AutoShape. Add clip art to a slide. Modify the attributes of a clip art. Add a
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PowerPoint 2000 Expert User 

...e text in a cell. Insert a row and a column. Unit 4:
Enhancing a
Presentation Duration: 1 Hour(s) Import the contents of a
Word file. Import a chart from an
Excel file. Import a presentation. Import a sound clip that is saved as a file. Import a movie clip that is saved as a file. Import an animated
GIF file. Add an action button to a slide. Create a hyperlink to another
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Lotus Notes 6 Moving to IBM Lotus Notes 6 

...tabase. To identify methods of enhancing the presentation of information in a
Lotus Notes 6 database table. To create sections in a Lotus Notes 6 document. Audience It is important to keep in mind that the audience for this curriculum are new to Lotus Notes, in terms of moving from another messaging application such as
Microsoft more...
Paint Shop Pro 9 Introduction 

...Browser window. You'll also learn about basic methods for enhancing, fixing, and improving photos. Finally, you'll learn about removing flaws from photos.
Learn To:
Identify elements in the
Paint Shop Pro main window.
Get your photos into Paint Shop Pro.
Identify features of the
Paint Shop Pro Browser window.
Identify the steps for enhancing photos.
Fix overexposure and
more...
CompTIA Server 2005 Server Maintenance Security 

...or mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include
RAID,
SCSI, and multiple
CPUs. It is assumed that the audience will have the equivalent of
18-24 months on-the-job experience with industry standard technologies.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language
Options:
US English
more...
Access XP Expert User 

... course covers advanced features of database queries, and enhancing forms and reports. Learn To Create an update query. Create a delete query. Create an append query. Create a form in
Design view. Modify section properties in a form. Create a subform with the
Form Wizard. Create a report in Design view. Modify section
more...
Word XP Proficient User 

...rning
Time 6 to 8 hours
74021 Objectives Unit 1:
Enhancing Documents 2 - 3 hours Insert page numbers into a document. Insert a header and a footer into a document. Insert a date and time into a document. Modify the date and time format of a document by changing the default country or region. Apply borders and shading to a paragraph.
more...
CompTIA Server 2005 Storage Arrays Install Planning 

...or mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include
RAID,
SCSI, and multiple
CPUs. It is assumed that the audience will have the equivalent of
18-24 months on-the-job experience with industry standard technologies.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language
Options:
US English
more...
CompTIA Server 2005 Hardware Operating System Install 

...or mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include
RAID,
SCSI, and multiple
CPUs. It is assumed that the audience will have the equivalent of
18-24 months on-the-job experience with industry standard technologies.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language
Options:
US English
more...
CompTIA Server 2005 Upgrading Processors Storage Devices 

...or mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include
RAID,
SCSI, and multiple
CPUs. It is assumed that the audience will have the equivalent of
18-24 months on-the-job experience with industry standard technologies.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language
Options:
US English
more...
CompTIA Server 2005 Monitoring Server Performance 

...or mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include
RAID,
SCSI, and multiple
CPUs. It is assumed that the audience will have the equivalent of
18-24 months on-the-job experience with industry standard technologies.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language
Options:
US English
more...
Leading the Way Learning to Lead 

...dership. Identify the actions for enhancing leadership growth. Identify characteristics of effective leadership. Identify the common leadership pitfalls. Simulation Overview: In the simulation at the end of this unit, you are the newly-installed team leader of the
HotBox project team. You will meet
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PowerPoint 2003 Proficient User 

... this course, the learner is guided through the steps for enhancing slide elements. How to add design templates and how to customize
Slide Master are covered. Participants learn about hyperlinks, importing objects, and working with charts and graphs. This course teaches how to transfer presentations to
Microsoft Word and how to package to CD. Finally,
Participants learn about publishing
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PowerPoint 2003 Curriculum 

...ntation. It then guides the learner through the steps for enhancing slide elements. This curriculum consists of two
Skill Builder courses: Microsoft PowerPoint 2003 Fundamentals Microsoft PowerPoint 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power users,
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Lotus Notes 6 Moving to IBM Lotus Notes 6 

...tabase. To identify methods of enhancing the presentation of information in a
Lotus Notes 6 database table. To create sections in a Lotus Notes 6 document. Audience It is important to keep in mind that the audience for this curriculum are new to Lotus Notes, in terms of moving from another messaging application such as
Microsoft more...
Achieving Success Without Authority Focusing on Results 

...rship. Identify guidelines for enhancing performance. Identify the guidelines to initiate an effective team meeting. Audience This series is aimed at all employees in supervisory or management positions, or otherwise. Deployment