From Serebra Learning Corporation
Dealing with Conflict in the Workplace Simulation 
... try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the
Dealing with
Conflict in the
Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting it to work for good. Conflict is inevitable in the workplace. Everybody
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Participating Effectively in Business Meetings 
...e focused on desired results. Good meetings help generate enthusiasm for a project, build skills for future projects, and provide participants with techniques that may benefit them in their future careers. As a chairperson, a secretary, or a group member, it is crucial to your meeting's success to know what your role is during a meeting. By knowing your duties, you can effectively assume one of
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Coaching Personalities and Teams Simulation 
...s initiative. Within your team there is great support and enthusiasm for the repackaging effort, as well as opposition to the idea of changing any trait of a product that's been a huge success for many years. There's also interpersonal strife due to the different personalities and work habits of the team members. As coach and project manager, your job is to keep the team focused and on track.
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Leadership 
Leadership is fundamental in driving quality in an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include:
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