Online Equal eLearning Training
From Serebra Learning Corporation
Organisational Communication : Discrimination


In our everyday lives, there are people facing discrimination and prejudice merely because they are different in some way from the majority. These differences may be the colour of someone's skin, ethnic origin, their sexual orientation, their gender, their religion or they may have some kind of disability. Equal Opportunities is about getting rid of inequality and unfairness so that everyone has
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Equal Opportunities


The issues surrounding Equal Opportunities in the workplace are extremely important to management and staff in any organisation. It is a topical issue which is supported by legislation and everybody should be aware of the principles and practices involved. This course will raise your awareness of how equal opportunities applies to you as an individual or a manager in the workplace.
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Personal Effectiveness - Teamworking: Defining a Team's Direction


...equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of growth or in need of some refocusing on a project, it is essential that all team members understand the team's purpose
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Personal Effectiveness - Teamworking: Defining Responsibilities in a Team


...equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of development it is particularly important for everyone to gain a full understanding of what their responsibilities are.
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Personal Effectiveness - Teamworking: Undertsanding Team Roles


...equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will help you gain an insight into the typical roles that you and other team members adopt. You'll look at the factors that affect these roles
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Personal Effectiveness - Teamworking: Resolving Conflict within a Team


...equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course investigates whether conflicts are inevitable or avoidable and common causes of conflict. You will discover tactics for addressing and resolving
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Personal Effectiveness - Teamworking: Creating a Collaborative Team Environment


...equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you what good team communication means and how you can create a team environment that's collaborative, co-operative and successful. You will
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Personal Effectiveness - Teamworking: Handling Difficult Team Members


...equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you how to take power by taking action and gain control in difficult situations. You can explore typical characters and look at strategies
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Personal Effectiveness - Teamworking: Making Decisions as a Team


...equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you the steps in an effective decision-making process and the benefits to the team of using a competent process. You can explore several
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Essentials of External Consulting
...riting, meetings and negotiation. Combining this with, in equal measure, qualities of leadership, creativity, and emotional intelligence. In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and qualities, you can deliver outstanding performance to clients, guaranteeing they'll want you to return again in the future. Anyone with
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Affirmative Action and the EEO HRCI PHR
...ssues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human
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EEO and Affirmative Action HRCI PHR
...ssues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management and provides testing and certification services. As a human
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Sexual Harassment in the Workplace HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society
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Employee Relations HRCI PHR
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification
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Workplace E - Workplace Attitudes
This course presents the employee perspective on discrimination and harassment.You will learn which aspects of employment are influenced by an equal opportunities policy; how to recognize, respond to, and avoid discrimination and harassment; and the warning signs of and responses to violent behavior. All employees within an organization, whether new hires or as a refresher program for long-term
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Workplace Manager Workplace Attitudes
This course describes your role, as a manager, in carrying out the company's legal responsibilities and policies relating to discrimination and harassment. All employees within an organization, whether new hires or as a refresher program for long-term employees.
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Americans with Disabilities Act ADA
...loyees to make sure that people with disabilities have an equal opportunity to apply for jobs and work in positions for which they are qualified, have equal access to benefits and privileges, and have an equal opportunity to be promoted once they are working. The course outlines how employers can ensure that they are ADA-compliant and informs them of the consequences of failing to comply with
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Equal Employment Opportunity EEO
...unfair discrimination. In this course, you will learn the Equal Employment Opportunity laws that prohibit unfair discrimination in the workplace and how these laws apply to you. This course will educate you on how to avoid discrimination in the recruiting and hiring process, and what occurs when a discrimination charge has been filed. This SkillSoft product has been reviewed by the Employment
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Cisco BSCI 3 0 EIGRP Options Authentication and Issues
To enable you to describe and configure EIGRP advanced options, authentication, and recognize common issues when configuring EIGRP in an Enterprise Network Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and
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Microsoft Office 2000 - Intermediate Word
To provide students with an in-depth knowledge of the functionality of Word 2000 Employees seeking competency in using Microsoft Word 2000; end-users seeking competency in using Microsoft Word 2000
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Microsoft Windows 2000 Clustering Part 3 - Maintenance
This is the final course in a three part series that provides students with conceptual background practice in routine and unplanned maintenance of Cluster Services. The student will learn how to use command-line utilities scripting and the GUI to manage cluster resources to accommodate growth or respond to system failure. Equal emphasis should be placed on instructing students in why tasks are
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Interviewing Skills: Laws Governing the Interview Process
In Interviewing Skills: Laws Governing the Interview Process participants are taught how to comply with laws regarding employee interviewing and selection including those treating equal employment opportunity pregnancy discrimination disabilities and immigration status. They explore the provisions guidelines and terms associated with each law and learn how to function within their parameters.
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Human Resource Law: Equal Employment Opportunity Law
...Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition this program addresses employer defenses to discrimination claims grounds for employee cases and the Equal Employment Opportunity Commission (EEOC) complaint
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From 123-CBT Computer Based Training
Strategic Sales Building the Executive Relationship

...fy reasons for keeping the executive involved and gaining equal footing with the executive. Audience: This course is for senior sales professional that are tasked with selling enterprise solutions at an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and coaching
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Excellence in Service Building a Customer Service Team

...ify the guidelines for reducing your risk of overstepping Equal Employment Opportunity requirements. Identify steps for preparing for an interview. Identify two actions you should take when opening an interview. Identify three ways to gather information during an interview. Identify the guidelines for closing an interview. Unit 2: Provide Customer Service Training (0.5 hours)
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Interviewing Skills Laws Governing the Interview Process

...oyee interviewing and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms associated with each law and learn how to function within the parameters of the law.
Learn To:
Understand guidelines associated with Equal Employment Opportunity
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Human Resource Law Equal Employment Opportunity Law

...Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity Commission (EEOC)
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Human Resource Law Series

The Human Resource Law Series includes the following courses: Human Resource Law: Management a a s Role Human Resource Law: Americans with Disabilities Act Human Resource Law: Equal Employment Opportunity Law Human Resource Law: Family and Medical Leave Act Human Resource Law: Fair Labor Standards Act Human Resource Law: Understanding Privacy Rights To review individual course
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From Boston University Corporate Education Center
Six Sigma eBlack Belt
...rse will be delivered completely online. Certification is equal to classroom training.
The Course Also Includes
Support - This course includes Master Black Belt facilitation, mentoring, and support
BMG University Access - Black Belt candidates have access for 12 months from commencement of the course to BMG University, an online university that includes audio lectures, homework
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Six Sigma eGreen Belt
...s course is delivered completely online. Certification is equal to classroom training.
The Course Also Includes
Support - Master Black Belt facilitation, mentoring, and support.
BMG University Access - Green Belt candidates have access for 12 months from commencement of the course to BMG University, an online training center that includes audio lectures, homework solutions, quizzes,
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