Online Equipped eLearning

Java Server Pages JSP ....0 specification is emphasized, and students will be well equipped to develop concise and effective JSP applications. The second module covers the JSTL, or JSP Standard Tag Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP  more...

Introduction to Java Server Pages JSP ....0 specification is emphasized, and students will be well equipped to develop concise and effective JSP applications. LEARNING OBJECTIVES Explain the fundamentals of HTML and HTTP in the World Wide Web. Describe the CGI and its role in implementing interactive Web applications. Describe JavaServer Pages and their relationship to servlets and J2EE generally. Describe how a JSP is  more...

Technical Support Essentials These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to  more...

Project Management Essentials Simulation ...evelop, manage, and complete project plans. While KPDM is equipped to provide the full spectrum of PM oversight and management (from drafting a project charter to bringing a task through to completion and delivery), they also handle isolated aspects of projects to meet their clients' particular needs. The simulation is based on the SkillSoft series "Project Management Essentials (PMBOK Guide -  more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...

Communicating with Power and Confidence Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only  more...

Advanced Administrative Support Simulation You're an administrative assistant at the corporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to  more...

Hand and Power Tool Safety ...rpose and correct usage of guards specify what tools are equipped with safety switches identify specific hazards and control measures related to the use of electric tools identify specific hazards and control measures related to the use of power grinders identify specific hazards and control measures related to the use of pneumatic tools identify specific hazards and control measures  more...

Microsoft Excel ...mpleting Introduction to Microsoft Excel students will be equipped with a basic understanding of the following: a Create spreadsheets using the Microsoft Excel program. a Create, edit, save, and print worksheets. a Build spreadsheets by formatting and charting. a Enhance spreadsheets by formatting and charting. a Develop spreadsheets within  more...