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Online Eric Pullman eLearning

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on-line e-learning cbt (computer based)
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instructor-led class
 study at home
learn at home
 group study and discussion
group study
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self-directed study
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workshop seminar
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train the trainer
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computer-based learning
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 on-line tutorial)
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Eric Pullman Training Seminars and Classes
From 123-CBT Computer Based Training
Essentials of Management Maintaining a Productive Workplace on-line e-learning cbt (computer based)cd rom ... In this simulation, you will meet with Eric Pullman, Icon's Customer Service Manager, and Julie Edwards and David Williamson, two of Icon's Customer Service Representatives. The purpose of this meeting is to address the recent decline in Icon's customer service ratings. As the Associate Vice President of Products and Services, it is your responsibility to help this team  more...
Correcting Performance Problems Disciplining Employees on-line e-learning cbt (computer based)cd rom ...iscuss the performance of one of your Account Executives, Eric Pullman. Eric has had problems correctly completing the order forms for his sales transactions, which could be deemed as a failure to meet Icon's quality standard. If you determine there is sufficient cause to take action with Eric, you must work with Carla to prepare for the disciplinary interview. A good decision regarding the  more...
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