From Serebra Learning Corporation
Sales Forecasting Forecasting Your Own Accounts 
... forecasts. You will also learn how to reduce forecasting errors and how to predict the likelihood of winning a sale. Finally, you will learn how your forecast is tied to revenue goals and how it is used by various business functions within your company. This three-part series is for sales professionals and sales managers who have a fundamental understanding of the sales process. It is
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ITIL Problem and Change Management 
...on technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (
ITIL) is the most widely accepted approach to IT service management (
ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve problems and
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Listening for Higher Purposes 
Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding. Persons at all levels of an organization. It is particularly useful to those who need strong listening skills, such as managers and team
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The Process of Interpersonal Communications 
...nication is often at the core of a high proportion of the errors, misunderstandings, and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes of poor communication, and, more importantly, the skills required to minimize their impact. Those within the organization whose roles require them to achieve results by being able to influence
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Employee Relations HRCI PHR 
The Human Resource Certification Institute's (
HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating
Human Resource professionals' competencies. The
Professional in
Human Resources (
PHR) certification
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Accounting Fundamentals 
How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting
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Advanced JavaScript 
This course describes advanced document properties. The course also covers the concepts related to cookies, plug-ins, and
LiveWire. It also teaches how to implement security by performing data tainting. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior
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Programming Logic and Techniques 
This course is meant for end users. It aims to teach users the basic concepts of computing and programming language, and the usage of programming methods and elements. People who want to have a fairly good knowledge of the concepts of programming logic and techniques.
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System Analysis and Design 
The
System Analysis and
Design WBT provides an overview of various systems concepts, such as characteristics and elements, in an organization. It also describes the various phases involved in developing a new system and the role of the system analyst. Its discusses various steps and tools used for gathering information that will be required for preliminary investigation. The course identifies the
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Visual Basic 6 0 Enterprise Client Server Dev Part II 
Microsoft
Transaction Server (
MTS) is a tool that enlists objects and their associated resources into transactions, and manages those transactions to ensure that changes to data are made correctly. This course discusses the role of transactions in MTS, and explains how MTS uses a context to manage objects and transactions. Additionally, it covers the steps required to build MTS components that
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Visual Basic 6 0 Using the Win32 API Part II 
This course describes how to use some of the more common
Win32 API drawing functions, it explains how to obtain and release a device context and how to draw dots, lines, and rectangles on a form or control. It also describes how to change pen and brush styles by using stock objects and by creating customized pens and brushes. In addition, it explains how to place a text string on a control or form
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Testing and Instrumenting C Applications 
To introduce the concepts of software testing and debugging and to describe the use of the
Debug and
Trace programmatic classes in the .NET Framework class library and the
Visual Studio .NET and
SDK interactive debuggers
Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET
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Input Validation and Error Handling in C 
To demonstrate how to validate user input and provide error handling for a C# Windows application
Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (
MCSD) or Microsoft Certified Application Developer (
MCAD) for
Microsoft .NET credentials
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Data Manipulation in C 
This course introduces students to the data manipulation features of C . In addition to understanding stream and file handling in C , the students are introduced to the role of preprocessor in C . Programmers and
Application Developers who have experience in programming using a structured language like
Fortran and
Pascal constitute the primary audience for this curriculum. This curriculum would
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Programming in PERL 5 
This is the first course in the
CGI/
PERL curriculum. It introduces the users to fundamentals of PERL programming. The course describes the datatypes, operators, arrays, hashes, loops and functions in PERL. The users will be able to rectify errors and implement the
OOP features in PERL. Web programmers, who want to implement
HTML forms with
WEB databases, and process HTML form values.
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UNIX System Administration 
This course presents the basics of administering a
UNIX operating system. It includes instruction on adding and removing users, backing up the file system, managing the file system, and manipulating the run-time environment. The course introduces the concept of system administration. It describes the duties of the system administrator, introduces the superuser and discusses how an administrator
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UNIX Programming Tools 
The
UNIX Programming Tools course is designed to introduce some of the development tools commonly available on the
UNIX operating system. These are powerful tools that can cut down on development time as well as simplify the tasks of maintaining a system. This course introduces the UNIX operating system, cc. It covers the main options available as well as the file naming conventions cc requires.
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Win2000 Server Configuring Storage Use 
...rance. Finally, this course will teach you to repair disk errors, fix bad sectors on the disk, and troubleshoot and repair partitions and volumes. Related
Exam:
Microsoft Exam #070-215:
Implementing and Administering Microsoft Windows 2000. The course addresses the training needs of system administrators, network designers, and IT consultants. This course also addresses the needs of IT
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Maintaining Operating Systems 
To understand how to manage and optimize operating systems The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (
220-601)
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TCP IP Protocol 
The
TCP/IP Protocol
WBT is the third course of this curriculum. This curriculum prepares the students for the
CompTia's
Network Certification exam. The course is meant for system administrators and network professionals who want to understand and apply TCP/IP concepts, such as IP subnetting,
DHCP,
DNS,
WINS, and host files. The course describes the main protocols that constitute the TCP/IP
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Operation and Configuration of Cisco IOS Routers 
To use available configuration tools to establish connectivity to a router in order to complete the initial router configuration and to verify the default configuration and status of a functioning access-layer router
Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (
ICND) learning path; anyone preparing for the
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Cisco BCMSN 3 0 Implementing Trunks and the Virtual Trunking Protocol VTP 
To explain the procedure for configuring both 802.1Q and
ISL trunking between two switches, how
VLAN configuration of switches within a management domain can be automated with
VTP, and identify common VLAN configuration errors and explain the solutions to those errors. Network administrators, network engineers, network managers, systems managers, or network designers.
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Using Control Structures 
To implement a suitable conditional control statement in PL/
SQL, simple and searched
CASE expressions, and a suitable loop construct
Database administrators, application developers, and database operators
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Managing SQL Server 2000 Databases 
To guide students in configuring, performing, and automating routine administrative tasks
Database administrators, application developers, system administrators, and students preparing for
Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition
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Structuring Editing Saving and Opening Documents in Word 2007 
Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column insertion, and explores the basic editing tools packaged with
Word 2007. A new
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Microsoft Word 97 Basic 
This highly interactive
CBT contains five units that cover basic
Word skills. Through step-by-step instruction within a realistic simulation of
Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary
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Microsoft Word 2000 Basic 
This highly interactive
CBT contains five units that cover basic
Word skills. Through step-by-step instruction within a realistic simulation of
Microsoft Word 2000, students learn how to design, create, edit, and enhance documents. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online
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Oracle9i PL/SQL: Procedures Functions and Packages 
This course introduces users to the basics of PL/
SQL subprograms. Users will learn how to build and invoke procedures and functions. This course also covers debugging PL/SQL subprograms using
Procedure Builder. Additionally users will learn how to trap and handle errors in a PL/SQL block. This course also covers the basics of packages and how to create and use them.
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Oracle8 Backup and Recovery - Troubleshooting and Recovery 
This course is the second course in a two-part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures diagnosing errors and detecting corruption. Additionally users will be introduced to the different types of
Oracle recovery methods and how to recover from the loss
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Advanced Operations in C 
This is the third course in the series of four courses. This course builds on the existing knowledge of the students by imparting necessary skills to apply advanced concepts and techniques to C programs. The set of skills include using directives and performing I/O operations. This course also covers the techniques for handling and debugging errors.
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From 123-CBT Computer Based Training
Oracle9i Database Admin Create a Database 

...intain redo log members and groups, and troubleshoot
LGWR errors. Identify the logical database structure and the types of tablespaces, create, resize, and change the properties of a tablespace by using
Oracle Enterprise Manager. Create read-only tablespaces and drop tablespaces, identify the benefits of multiple tablespaces, and specify storage parameters and retrieve data
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Java Exceptions Assertations 

...lated to exceptions.
Distinguish between exceptions and errors.
Identify the code that uses the try, catch, and finally clauses to handle exceptions.
Audience:
Programmers who want to add the
Java language to their skill set and prepare for the
Sun Certified Programmer for Java 2 Platform
CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.10 CEUs
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Java Exceptions Assertations 

...lated to exceptions.
Distinguish between exceptions and errors.
Identify the code that uses the try, catch, and finally clauses to handle exceptions.
Audience:
Programmers who want to add the
Java language to their skill set and prepare for the
Sun Certified Programmer for Java 2 Platform
CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU credits: 0.10 CEUs
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Oracle PL SQL Database Programming 

Course
Overview This course is the third in a series of three titles, and discusses the features of stored subprograms and packages. This course explains how to create and execute stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. This course covers how to manage stored
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Windows NT Server 4 0 Troubleshooting in the Enterprise 

...arious debugging utilities.
Identify types of startup errors and troubleshoot disk related and configuration problems.
Troubleshot
RAS problems, resource access and permission problems, recover a mirror set and stripe set with parity.
C ontent
Emphasis
Skills-Based
A udience
This series is intended for IT professionals who will be responsible for supporting
Windows NT more...
Windows NT Server 4 0 Routing RAS - Part 4 

... the features of
DDR.
Identify the causes of application errors in DDR.
Sequence the steps in the process of the one-way authentication of a
Demand Dial router.
Sequence the steps in the process of the two-way authentication between two Demand Dial routers.
Configure
Windows NT Server for DDR.
Configure DDR for
RRAS between two routers.
Identify the general options for configuring a
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Oracle Form Builder R6 Writing and Debugging Code 

... formats used by
Form Builder. Write the code to handle errors, suppress system messages, create alerts and control alerts at run time. Run a form module in debug mode. Identify the concepts related to debugging PL/
SQL code. Debug PL/SQL code. Identify the process involved in querying a data block. Write triggers to query a data block. Manipulate the query process. Perform
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Oracle8 Network Administration Net8 Architecture Configuration 

... Listener
Control utility commands. Match the connection errors related to a listener with their probable solutions. Identify the benefits of the methods used for client-server connections. Identify the requirements for making a connection by using the host-naming method. Configure local naming by using the
Net8 Assistant. Identify the key parameters of the client-side files generated by
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Oracle8 Database Administration - Manage Data 

...d data into a table.
Identify the guidelines to minimize errors and maximize performance of
SQL*Loader.
Load data into a table by using
Oracle Data Manager.
Identify the methods of troubleshooting the problems that may occur during a SQL*Loader data load.
Identify the uses of the export and import utilities.
Identify the objects that can be exported using different export modes.
Identify
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Oracle Report Builder Enhancing Reports 

...ode and the flex modes are used to avoid common hierarchy errors. Match the components of the tool palette with the tasks that they enable. Create a variable length line between columns of a report in the
Live Previewer using the tool palette. Create a button in a report using the tool palette in the
Layout Model. Create an explicit anchor using the tool palette in the layout model.
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Oracle Form Builder Writing and Debugging Code 

...on formats used by
Form Builder.
Write codes to detect errors, suppress system messages, create alerts, and control alerts at runtime.
Run a form module in
Debug mode.
Identify the concepts related to debugging a PL/
SQL code.
Debug a PL/SQL code.
Identify the process involved in querying a data block.
Write triggers to query a data block.
Manipulate the query process.
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C Programming - Part 3 

...fy the features of file I/O. Debug C programs. Handle errors within code. C ontent
Emphasis Skills-Based A udience
Application developers, software engineers, and programmer/analysts are some of the types of people who will benefit from taking this course. Personnel expecting to design and implement new or maintain existing systems and applications in a corporate environment.
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Working with SAP R 3 v4 x 

...the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help
System,
Reference Library and
Extended Help. Use a matchcode as a
Help tool to allow you to search for information already saved in the R/3 System. Use special functions to execute the same procedures multiple
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Oracle 11i10 Order to Cash Porcessing Invoices 

This course provides an overview of the
Invoicing process. The course describes the methods for creating, correcting, and generating invoices. The course also covers using invoices for revenue recognition and making promised commitment accounts.
Learn To:
Identify key concepts of
Receivables related to the Invoicing process.
Identify key concepts related to entering invoices.
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Visual C 6 0 Designing Implementing Desktop Applications - Part 4 

... Identify the derived classes to be used for handling the errors generated in specific situations. Complete the code to implement C++ exception handling in an
MFC application. Unit 3: Implementing Asynchronous Processing Duration: 1 - 2 Hour(s) Identify the differences between threads and processes. Identify the features of threads implemented by MFC. Identify the classes and
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 

...using the
Connection object. Create an error handler for errors that may be returned while connecting to an external data source. Identify the code that uses a command object to execute a
SQL command. Create a recordset from a Connection object. Identify the combination of cursor type and cursor location best suited in a specific situation. Identify the properties and methods that you will
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