Instructor Led Escalation Management Training Classes
From IKON InfoTech
Oracle 11i Apps CRM


...es, Task management, Customer Management (TCA), Calendar, Escalation Management
3. Handling Service Request
Dispatch Center, Assignment Manager, AutoScheduling, Debrief Report, Charges Interface, Closure
4. Spares Management
Car Inventory, Spares Inventory, Resources & subinventory management, Move
orders, Parts Loop, Reporting hierarchies, Authorised Stock List & Master
SL, Reservation,
more...
