Instructor Led Essential Training Classes in United Arab Emirates
From Meirc Training and Consulting
CRM Training Dubai Customer Relationship Management





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Understand why Customer Relationship Management (CRM) is essential for attracting, retraining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize "best practices" in implementing a CRM strategy.
Use CRM for improving marketing, sales, customer service, and customer contact.
This Program is designed for:
Relationship managers, marketing managers, sales
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Customer Relationship Management CRM




This program is designed for Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs.
Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize best
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Advanced Public Relations
' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are
more...
Professional Skills for Finance and Accounting
...his program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance policies and
more...
Professional Skills for Finance and Accounting
...his program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance policies and
more...
Successful Skills for Office Managers
' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the
more...
Advanced Business Writing
' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve
more...
Report Writing for the Modern Business
' This program is designed for Supervisors, managers, and staff who, as part of their work, need to write and present effective reports. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings.
more...
Advanced Business Writing
' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve
more...
Report Writing for the Modern Business
' This program is designed for Supervisors, managers, and staff who, as part of their work, need to write and present effective reports. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings.
more...
Technical Report Writing
' This program is designed for All persons who are required to prepare technical reports - engineers, safety officers, technicians, accountants, etc. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write clear and reader friendly technical reports. Understand the structure of technical reports. Produce various
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Successful Skills for Office Managers
' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the
more...
Customer Relationship Management
This program is designed for Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPE s.Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers.Determine the uses and objectives of a CRM system.Recognize best practices in
more...
Customer Relationship Management CRM Training Dubai



Training Objectives:
By the end of the career training program, participants will be able to:
Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize best practices in implementing a CRM strategy.
Use CRM for improving marketing, sales, customer service, and customer
more...
Essential Skills for Professional Financial Managers



Objectives:
By the end of the program, participants will be able to:
Gain knowledge of essential skills to enhance our ability to run the Finance Department.
Manage finance functions in an organized and professional manner.
Understand the reporting requirements for the Finance Department.
Become skilled at important personal organization, staffing and time management skills.
Apply finance
more...
Advanced Public Relations



Objectives:
By the end of the program, participants will be able to:
Practice the key communication skills and techniques which are essential for performing their public relations duties.
Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization.
Play an active role in supporting the image and reputation of the organization.
more...
Performance Management: Setting Goals & Conducting Appraisals



Objectives:
By the end of the program, participants will be able to:
Explain the essential components of a performance management system.
Use Key Result Areas (KRAs) and Key Performance Indicators (KPIs) to define company, department and individual goals.
Set SMART performance targets and measures.
Track performance and conduct periodic performance reviews.
Prepare for and conduct professional
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Successful Skills for Office Managers



By the end of the program, participants will be able to:
Define and understand the role of the office manager/senior administrator.
Acquire time management skills required for better office productivity.
Acquire higher productivity from subordinates.
Develop the necessary skills to gain recognition and sell their ideas.
Apply essential techniques for handling subordinates.
more...
