Instructor Led Essential Skills Training

Helping Skills ...psychotherapists, coaches, teachers and tutors. These are essential skills for care and health workers. They are also important skills for managers and anyone whose work involves selling, giving advice or otherwise supporting people. In addition the skills are valuable in all forms of personal relationships. The course covers a wider range of interventions than is covered in counselling  more...

IT Management Development Program ...al role within an IT setting. It equips the delegate with essential skills, techniques and strategies, as well as addressing the key principles of personal and business development. Target group This program is aimed at managers who have responsibility for people and performance within an IT team Objectives By the end of this program delegates will be able to; Develop techniques and  more...

Introduction to Management ...damentals of the managerial role. The course combines the essential skills of time management, leadership skills, managing people and their performance, planning and change management. Target Group This program is aimed at anyone who is new to the managerial role and wishes to learn the tools and techniques of becoming a successful manager. Objectives By the end of this program  more...

On-Site Train The Trainer TrainSmart's Train the Trainer Programs teach participants the essential skills to transfer knowledge to adult learners in a way that is educational, interesting and interactive. Our customized, on-site "train-the-trainer" workshop is for the managers, supervisors, new training professional and non-professional trainers who are called upon to develop and conduct training sessions on occasion.  more...

Secrets of Success ...skills as you learn about this amazing subject. These are essential skills for improving sales, managing people and developing a winning attitude yourself. In this experiential seminar you will discover enjoyable ways of changing yourself, and learn powerful skills for developing your personal and professional effectiveness. With these skills you will learn how to: Think about your goals in  more...

Basic First Aid Course The Basic First Aid Course is designed to equip everyday people with the essential skills of First Aid and CPR. It provides a good coverage of common emergencies and the correct management. Participants can expect a good deal of hands-on involvement during this fast paced course.  more...

BCM-5000 Implementing and Managing BCM ...ertified Experts (BCCE). Participants will acquire the essential skills and knowledge of project management, risk analysis and review, business impact analysis, recovery strategy, plan development, testing and exercising, and program management. BCM-5000 will also introduce the essential steps of developing business continuity and disaster recovery strategies, design and implementation of BC  more...

Coaching for Managers ...e 2-day course focuses on equipping all managers with the essential skills to be able to coach their direct reports. Coaching helps establish a relationship of trust and support without stifling the growth of direct reports or junior staff. It helps promote independence at the level of the direct report while at the same time enhances the capabilities of the manager to motivate their teams.  more...

Todays Leader Essential Skills for Successful Management Duration: 3 days Description and Learning Objectives Leading and managing are not the same thing. Leaders often manage people, but not all managers lead. This program is designed for all people wishing to improve their leadership skills. At this programs conclusion, participants should be able to: -Master Peter Senges five disciplines. -Add Kouzes and Posners five practices to their life.  more...

Train the Trainer Program - Laser Printer Repair ...Workshop Train the Trainer Programs teach Trainers the essential skills to transfer knowledge to adult learners in a way that is educational, interesting and interactive. Our customized, on-site "Train-the-Trainer" workshop is for the managers, supervisors, new training professional and non-professional trainers who are called upon to develop and conduct training sessions on a regular basis.  more...

Construction Executive Essential Skills Program Construction Executive Essential Skills Program Kuala Lumpur 29 Nov a 3 Dec  more...

cruise training The Cruise Ship Diploma course consists of 18 separate modules with a test at the end of each module. The modules in the Cruise Ship Diploma course contain information on what you will be typically expected to learn on joining your cruise ship as a first-time crew member. also available as e-learning Here are the modules you will study:- Module 1: Introduction to the Industry Module 2: Cruise  more...

ICMI Supervisor Track - Essential Skills and Knowledge ...raining, consulting, events, and the knowledge center. Essential Skills and Knowledge for Supervisors The fundamental principles of contact center management that equips call center supervisors to fully understand the specifics of operations. Designed for supervisors responsible for customer service, sales, claims, reservations, information centers, helpdesks, emergency services, and  more...

ICMI Management Track - Essential Skills and Knowledge ...ining, consulting, events, and the knowledge center. Essential Skills and Knowledge for Effective Contact Center Management Attend the ICMI flagship course and build a solid foundation for successful contact center management. You will learn breakthrough strategies and techniques you can apply for years to come to ensure extraordinary customer service and achieve your personal career  more...

IT Audit School The essential skills you need to perform an IT audit and become an integrated auditor  more...

Effective Leadership Skills ...essential skills for Managers, Supervisors and Team Leaders do not come naturally. The Middle Management havena ™t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. These three-day workshops will helps you start to learn them where you will have the confidence to put them  more...

Essential Skills For Secretaries & Personal Assistants 10-13 April 2012 Project Economics & Financial Analysis is designed to help participants acquire in-depth knowledge of project financing requirements. It presents a customized treatment for key sectors - oil and gas, power, renewable energy, and PPP infrastructures. The course examines various project financing options and lenders' mindsets. Interestingly, a survey of CEOs conducted in 2009 by the Association of  more...

Powerful Presentation Skills Design and Delivery May 8 2012 ...essential skills you need to become more confident, enthusiastic and persuasive when delivering any type of presentation. Through a combination of lecture, workshop and volunteer participation, you will learn how to enhance your overall image, communication style and public speaking skills in as little as a few hours. The agenda is divided into three sessions. In the morning, you will learn  more...

Advanced Cardiovascular Life Support ACLS Certification from American Heart Association ...on through learning stations where students will practice essential skills individually, as part of a team, and as team leader. Realistic simulations reinforce the following key concepts: proficiency in basic life support care; recognizing and initiating early management of peri-arrest conditions; managing cardiac arrest; identifying and treating ischemic chest pain and acute coronary  more...

Management Skills for New Managers Course Overview This intensive two-day course introduces the newly appointed manager to the fundamentals of the managerial role. It focuses on combining the essential skills of time management, people resource management, leadership skills and performance and change management. This course will provide you with a thorough grounding in the principles of managerial excellence. Audience Managers  more...

Design Patterns in Java Training Through hands-on laboratory and focused class discussions, participants master essential skills by exploring, experimenting, and solving problems by using Design Patterns.  more...

Effective Minutes Writing 5 6 Dec 2012 ...ally acceptable. This course will equip you with these essential skills and techniques through lectures, examples, group discussions and practice sessions. Benefits After the two-day workshop, participants will be able to: -have an overall understanding of how meetings are conducted -learn the techniques for taking and summarising notes of meetings -practice writing notes of  more...

Essential Writing Skills for the Workplace 15 16 Nov 2012 Writing as a part of everyday communication has become an essential skill for everyone in the modern workplace. Regularly, we are expected to 'put it in black and white'. The modern use of email as a prime communication tool adds on to the need to master writing skills to get the right message across. This comprehensive two-day course is designed to help you deal with common difficulties in  more...

Conflict Resolution and Negotiation at the Workplace 18 19 Oct 2012 ...onflict resolution style depending on situation -acquire essential skills for effective negotiations -implement strategy for win-win negotiation results Outline Conflict Management - What is conflict? Identifying conflict & performance - Your reactions to Conflict Management & discovering your response to different types of conflict and how you deal with it. - Negative &  more...

Essential Skills for Managers 18 19 Sep 2012 A manager's job is varied and complex. To complete their daily duties and responsibilities, they will need technical, people and conceptual skills. A lot of people are well-equipped with the technical skills but lack of the people aspects. In this highly interactive 2-day training, the participants will learn how to communicate, motivate and lead his team. Managers with good people skills  more...

Effective Minutes Writing 1 2 Aug 2012 ...ally acceptable. This course will equip you with these essential skills and techniques through lectures, examples, group discussions and practice sessions. Benefits After the two-day workshop, participants will be able to: -have an overall understanding of how meetings are conducted -learn the techniques for taking and summarising notes of meetings -practice writing notes of  more...

Essential Writing Skills for the Workplace 30 31 Aug 2012 Writing as a part of everyday communication has become an essential skill for everyone in the modern workplace. Regularly, we are expected to 'put it in black and white'. The modern use of email as a prime communication tool adds on to the need to master writing skills to get the right message across. This comprehensive two-day course is designed to help you deal with common difficulties in  more...

Conflict Resolution and Negotiation at the Workplace 10 11 July 2012 ...onflict resolution style depending on situation -acquire essential skills for effective negotiations -implement strategy for win-win negotiation results Outline Conflict Management - What is conflict? Identifying conflict & performance - Your reactions to Conflict Management & discovering your response to different types of conflict and how you deal with it. - Negative &  more...

Essential Writing Skills for the Workplace 7 8 June 2012 Writing as a part of everyday communication has become an essential skill for everyone in the modern workplace. Regularly, we are expected to 'put it in black and white'. The modern use of email as a prime communication tool adds on to the need to master writing skills to get the right message across. This comprehensive two-day course is designed to help you deal with common difficulties in  more...

Essential Skills for Managers 24 25 May 2012 A manager's job is varied and complex. To complete their daily duties and responsibilities, they will need technical, people and conceptual skills. A lot of people are well-equipped with the technical skills but lack of the people aspects. In this highly interactive 2-day training, the participants will learn how to communicate, motivate and lead his team. Managers with good people skills  more...

Mastering Time Management and Self Management Become a High Achiever ...ct on overall job performance and effectiveness. They are essential skills for all successful people irrespective of your career choice. If you can identify and focus on the activities that give you the greatest returns you will dramatically increase your chances of becoming a high achiever. Many people spend their days in a frenzy of activity, but achieve very little because they are not  more...

The High Performance PA or Administrator Essential Skills Overview: It has been said that a manager is only as effective as his/ her PA allows him/ her to be. While perhaps a little extreme, the value of an excellent administrative assistant goes unquestioned. In order for managers to make optimum use of their time and deliver exceptional results themselves, an assistant who is competent, efficient and presentable is a must have for any organisation.  more...

Developing and Management of Corporate Identity Branding and Advertising Stand out in the crowded marketplace Did you ever wonder how giant corporations establish their corporate images? And how important these images are in promoting their respective franchises? You'll discover the answers in this course. Explore in several case studies the essential skills required to design logos, marketing materials and advertising programs so as to establish and promote corporate  more...

FUNDAMENTALS OF LINUX ...essential skills needed to be proficient at the Unix or Linux command line. This challenging course focuses on the fundamental concepts and tools which make Unix and Linux so powerful. Students in this course commonly span a variety of skill levels, from beginners desiring a solid foundation in Unix to experienced users seeking to fill in gaps in their knowledge. The curriculum is designed to  more...

MCTS Managing System Center Operations Manager 2007 The MCTS: Managing System Center Operations Manager 2007 course will teach you the essential skills to plan, install and manage Operations Manager 2007 management servers. This certification course helps administrators monitor large number of servers, applications, and clients and get the IT environment running efficiently.  more...

SCP Level One - Network Security Fundamentals ...gies with an awareness of security-related issues and the essential skills they need to implement security in a given network. This instructor-led 5-day classroom delivery with structured hands-on activities is the first course in Level One of the Security Certified Program. After completion of this course, students wishing to complete Level One should take the Network Defense and  more...

Taking Minutes ..., accurate and professional. It will provide you with essential skills for each stage of the process: understanding the meeting, working with the chair, preparing the agenda, developing listening techniques, recording the meeting, distilling key points, and structuring and writing up the minutes. Examples of good and bad minutes and agendas will help you to avoid common mistakes and  more...

ACLS Advanced Cardiac Life Support ...on through learning stations where students will practice essential skills individually, as part of a team, and as team leader. Realistic simulations reinforce the following key concepts: proficiency in basic life support care; recognizing and initiating early management of peri-arrest conditions; managing cardiac arrest; identifying and treating ischemic chest pain and acute coronary  more...

Object-Oriented Programming Essentials with C # and DOT NET ...essential skills necessary for developing object-oriented programs on the Microsoft .NET platform. Understanding object-oriented programming (OOP) is essential for working with Microsoft .NET. As new as the Microsoft .NET platform is, experience has already shown that programmers who do not understand OOP have a significantly more difficult time in understanding and starting to work with .NET,  more...

Network Security Fundamentals Network Security Fundamentals is designed to provide Network Administrators with an awareness of security-related issues and the essential skills they need to implement security in a given network. This course is the first course offered in Level One: Defense of the Security Certified Program. You can get a complete list of other Security classes at  more...

Hardening the Infrastructure Hardening the Infrastructure is designed to provide Network Administrators with an awareness of security-related issues and the essential skills they need to implement security in a given network. It is the first course offered in the first level of the Security Certified Program. You can get a complete list of other Security classes at  more...

Network Defense and Countermeasures (Second Edition) ...tors with an awareness of security-related issues and the essential skills they need to implement security in a given network. This is the second course of the Security Certified Program's level one certification track (the SCNP), and focuses primarily on defensive network technologies, such as firewalls and intrusion detection systems. You can get a complete list of other Security classes at  more...

Advanced Security Implementation This course is designed to provide the foundation knowledge to network administrators and security professionals who are seeking to learn about advanced security issues surrounding PKI and biometrics. Advanced Security Implementation is designed to provide network administrators and security architects with an awareness of security-related issues and the essential skills they need to implement  more...

Enterprise Security Solutions Enterprise Security Solutions is designed to provide network administrators and security architects with an awareness of security-related issues and the essential skills they need to implement security in a given network. It is the second course offered in the second level of the Security Certified Program. This course is preceded by Advanced Security Implementation (ASI). You can get a complete  more...

6 month Live Project training in Java ...technology. Apart from these you will also learn other essential skills like RMI, Application Server Concepts, J2EE Container Architecture etc. By mastering these subjects you will be able to develop and maintain desktop as well as web applications which work in tandem with any SQL based database. You will be diving deeper into the data structures, I/ O, exception handing, object oriented  more...

Essential sales skills ...delegate on this two day course you will be given all the essential skills that you need to have a successful career in sales. Course will include; a Preparation a what needs to be done before contacting the client, including generating the right leads and being the expert in your market. a Introduction a including getting past the gate keeper and gaining credibility. a Fact  more...

PC Fundamentals This two-day practical a hands-ona course will teach students the essential skills of personal computer operation, providing a valuable introduction for both users and support newcomers. You can get a complete list of other A+ classes at http://www.wintrac.com/courses/coursesA+.asp  more...

Professional Relationships Course ...ating and Communicating A short one day course providing essential skills for any professionals who meet with clients face to face, conduct business meetings, network and/or make sales. This one day course provides you with all the inside information to building rapport. It will change the way you do business and will increase your hit rates immediately and immensely. The results will also  more...

Linux Fundamentals ...essential skills needed to be proficient at the Unix or Linux command line. This challenging course focuses on the fundamental concepts and tools which make Unix and Linux so powerful. Students in this course commonly span a variety of skill levels, from beginners desiring a solid foundation in Unix to experienced users seeking to fill in gaps in their knowledge. The curriculum is designed to  more...

HighPERFORMANCE Management ...is comprehensive, highly-interactive program develops the essential skills needed to: align employee and workgroup efforts with organizational goals and objectives; allocate resources--including time, talent, and money--effectively and efficiently; clarify roles, responsibilities, and expectations; handle unanticipated changes in day-to-day operations and shared priorities; and reinforce and/or  more...

Essential Skills of Supervision Learn the needed key skills to manage employees, increase team morale and productivity.  more...

Linux Fundamentals: Guru Labs GL120 ...essential skills needed to be proficient at the Unix or Linux command line, this challenging, highly praised course focuses on the fundamental concepts and tools which make Unix so powerful. Students in this course commonly span a variety of skill levels, from beginners desiring a solid foundation in Unix to experienced users seeking to fill in gaps in their knowledge. Like all Guru courses,  more...