Online Essentials eLearning - Training Resources

CompTIA A+ 2009 ...ues and communication and professionalism. The CompTIA A+ Essentials exam from QuickCert measures the necessary competencies for an entry-level IT professional with the equivalent of at least 500 hours of hands-on experience in the lab or field. Hands-on experience or equivalent knowledge includes installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing,  more...

WebSite101: Ecommerce strategies for the Entrepreneur ...hosing an effective and useful domain name, site building essentials, definitions of important terms, community building techniques, effective strategies for search engine placement, newsletter and ezine production and finally the mechanics of home office emphasizing web resources like online billing and recordkeeping services, use of efax, time management, incorporation. It is about an  more...

Windows Vista Essentials ...Essentials offers the tools needed to become a proficient Microsoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this comprehensive  more...

Safety Director Program (OSHA Emphasis) ...s. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail. The Safety Director course is an online, self-paced course that will  more...

Proven success in building an E-business ...essentials of running an on-line business and avoid getting ripped off! This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business because you will be taught all  more...

Phlebotomy Technician Career Training The primary function of a phlebotomy technician is to obtain patient blood specimens by venipuncture or microtechniques. The phlebotomy technician aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry. A phlebotomy technician also draws blood for transfusions, donations and research. This course provides instruction in the skills  more...

Paralegalism Career Overview Start a new career. Students learn about law and the role of the paralegal and what it takes to become one. Paralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students  more...

Microsoft Office 2007 Essentials ...n accelerated learning. Welcome to Microsoft Office 2007 Essentials This Microsoft Office course teaches you how to effectively use the Office 2007 Suite through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the  more...

Laboratory Audit Essentials Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory  more...

CompTia A+ Essentials and A+ Specialist Certification Training Courses ...Essentials and A+ Specialist Certification Training Courses CompTIA's A+ is a vendor-neutral certification that validates technical competency in networking administration and support. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The A+ exams also cover domains such as  more...

Adobe Photoshop CS4 Extended: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Photoshop CS3: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe InDesign CS3: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Illustrator CS3: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Flash CS4 Professional: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Flash CS3 Professional: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Encore CS3: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Dreamweaver CS4: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe Dreamweaver CS3: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Adobe After Effects CS3: Essentials ...Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most  more...

Basics of Effective Selling ...rocess, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service, doing a competitive analysis, and preparing your sales  more...

Sales Communications Essentials ...craft and communicate your message. "Sales Communications Essentials" will help you cultivate the skills to successfully send your sales message. Think about it: sales professionals act as counselors by helping customers bring clarity to their wants and needs; act as persuaders, impressing customers with the value of offerings to fulfill their wants and needs; act as negotiators, helping to  more...

Applying Your Field Sales Approach A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers'  more...

Mentoring Effectively Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist your  more...

Mentoring as a Manager Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and performance.  more...

Implementing a Mentoring Program for the Organization Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating  more...

Mentoring Strategies for the 21st Century Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and cultural issues. Finally, it provides instruction on  more...

Achieving Success the Help of a Mentor Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a Mentor," you'll learn how a mentor can help you guide your  more...

Mentoring On-line Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot??g??s, developing trust, using  more...

Technical Support Essentials These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to  more...

Essentials of External Consulting You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly  more...

Essentials of Internal Consulting You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you?What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you?This  more...

Essentials of Electronic Communication Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding  more...

Optimizing E-mail at Work In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in  more...

E-mail and Organizational Communication E-mail is much more than sending information back and forth. This communication tool can change your entire organization. E-mail can affect how you communicate, where you work, what you do and even when you do it. This course will help you harness the power of e-mail and show you ways to optimize your e-mail use for maximum productivity and success.  more...

E-mail as a Marketing Tool How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit  more...

Employment and Labor Law Management sometimes finds itself in a sensitive position involving the treatment and rights of employees. But how does management legally handle a precarious situation with employees without the legal ramifications exploding in their face? This course is an overview for management about the essentials of employment and labor law. It includes introductions to current federal laws regarding  more...

Intellectual Property and Proprietary Rights Management is often confronted with the responsibility of keeping an organization's intellectual property, such as copyrighted brands or trade secrets, confidential, while still communicating the organization's identity or ideas to internal and external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the  more...

Foundations of Grammar When do you use "your" or "you're"? "Me" or "myself"? Is "good" an adverb or an adjective? Understanding how to use various types of words is a building block of good writing. To be a good writer, you must have a thorough understanding of the basic parts of speech that identify and classify types of words. Then, you must be capable of applying the necessary guidelines for more complex uses of  more...

Sentence Construction Writing sentences is a basic skill. But this "basic" skill seems to cause a lot of problems. Meanings are misinterpreted. Sentences run on and on, leaving the reader lost and confused. Poor word choice and organization make the writer look confused, sounding unintelligible and fuzzy. You're not alone if you're thinking, "That's how I write " In the course, "Sentence Construction," you'll review  more...

Understanding Writing Mechanics One of the biggest challenges in writing is to feel confident about appropriately applying the mechanics of writing. How do you know what should or shouldn't be capitalized? When is it appropriate to abbreviate words, names, places, and business terms? How do you know when to spell out a number or when to use a figure? How can you get past those troublesome words that are commonly misspelled? This  more...

Punctuating with Skill Should you use a comma or a semicolon? Does the punctuation go inside or outside of the quotation mark? What's the difference between the parentheses and brackets, the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly and to your greatest advantage. In this course, you'll review the standard rules and guidelines for using punctuation  more...

The Mechanics of Communicating Effectively ...is possible to improve the quality of these communication essentials, and this course sets out to help you do just that. The effectiveness of your communication depends more on how you sound than the words you use. You may have something important to say and have the right words and phrases to get your point across but if your voice doesn't do it justice, your message won't be heard. This  more...

Writing with Intention Whether you're preparing a brief e-mail response, a business letter, a performance review, a multi-page proposal, or a presentation to a prime customer, you know that having a job means having to write. But if you're not a trained writer, how do you begin? The writing process actually starts before you pick up a pen or place your fingers on a keyboard. It begins with defining what you are writing,  more...

Avoiding Errors in Usage and Punctuation Have you ever received an e-mail so poorly worded that you hit the delete button before you even finished reading the message? Have you ever opened a letter so confusing that you couldn't understand what the author was trying to say? If so, you understand the frustration of receiving a badly written message. Are you afraid that you might have sent messages that have been discarded or misunderstood  more...

Avoiding Grammatical Errors in Business Writing Grammar: the very word strikes terror into the hearts of learners everywhere. For many people, it recalls the most difficult or most boring classes they can remember from childhood. Yet using correct grammar is one of the key skills for any business writer. Poor grammar skills interfere with communicating a clear message; moreover, they may suggest that the writer is careless and perhaps  more...

Crisp Composition When you send off business documents that you have written, what do you think the recipients--your readers--hope for? Do they want to plow through long-winded documents that never get to the point? Do they want to waste time puzzling out what your convoluted sentences mean? Do they want to send back numerous requests for clarification? Do they want to pull out an unabridged dictionary just to  more...

Writing to Reach the Audience Business writing is effective only when it informs or prompts the reader in the manner you, the author, desire. Whether your intended reading audience consists of one person or fifty, those readers will determine what kind of content you include and how you present it. If you were writing instructions for a child on how to answer the phone, it would sound very different from the same instructions  more...

Getting the Most from Business Documents How often have you or one of your colleagues stayed at work late to finish an important report or proposal to meet a deadline? Then two days later you receive a call from the intended recipient asking you where the report is. You faxed it over and it got lost in their fax room. Now you've missed the benefit of having met your deadline. This familiar scenario illustrates the importance of selecting  more...

The Writing Process How do you go about writing for your work? Do you procrastinate until your deadline seems like a freight train that is rapidly approaching while you stand immobile on the railroad tracks? Do you try to complete the entire document--defining your message, analyzing your audience, deciding on your approach, worrying about grammar and spelling, organizing your information, and choosing your words  more...

An Introduction to Project Management Imagine trying to control the unexpected and unpredictable through processes in such a way that you meet the cost, quality, and time expectations of all invested parties in order to accomplish a temporary endeavor. This is the mission of project management. Challenging? Yes. Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the  more...

Project Life Cycles and Stakeholders Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget.Organizations might "fast  more...

Introduction to Project Process Groups and Initiating a Project In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this  more...

Project Planning In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for  more...

Executing Monitoring Controlling and Closing a Project After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing  more...

Oracle 11i E-Business Suite Introduction To identify the main features of 11i E-Business Suite, to perform key navigation tasks, to create a shared entity type, and to recognize the key business flows of 11i E-Business Suite  more...

Oracle 11i E-Business Suite Multi-Org To identify characteristics and key features of Multi-Org and to identify the considerations to make when implementing Multi-Org  more...

Oracle 11i E-Business Suite Flexfields To create value sets and to perform the tasks to define a structure for descriptive flexfields  more...

Oracle 11i E-Business Suite System Administration To identify ? and in some cases perform ? key system-administration tasks in 11i E-Business Suite  more...

Oracle 11i E-Business Suite Workflow Alerts and Daily Business Intelligence To identify the key features of the Oracle Workflow architecture, to create alerts in 11i E-Business Suite, to recognize the benefits and characteristics of Daily Business Intelligence (DBI) and, given a scenario, run a report in a DBI environment  more...

Introduction to Product Management Do you have an abiding interest in planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically,  more...

Developing a New-product Strategy Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...

Pricing and Profitability for Product Managers A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,  more...

Total Quality Management - Essentials of TQM In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

E-Learning Essentials Pt 1 - E-Learning and Successful Strategy This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in  more...

E-Learning Essentials Pt 2 - Marketing to Your Key Players This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups  more...

E-Learning Essentials Pt 3 - Deploying and Measuring Your Solution The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...

Linux Technology Overview Part 2 Features for Users Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system  more...

Linux Technology Overview Part 1 Technical Business Considerations Course Overview This first course in the series provides background knowledge about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To  more...

Linux Technology Overview Curriculum Course Overview The Linux Technology Overview Curriculum provides background knowledge about Linux, and explains what factors businesses should consider when determining if they should use it. Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it  more...

C Programming for the Microsoft NET Platform Part 3 ...he third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify characteristics of an object.  more...

C Programming for the Microsoft NET Platform Part 3 ...he third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify characteristics of an object.  more...

C Programming for the Microsoft NET Platform Part 3 ...he third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify characteristics of an object.  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...uting services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and completed the  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...ting services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and completed the  more...

Windows NT Server 4 0 Routing RAS - Part 1 ...ting services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420) and Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...luster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and the first course in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Configure Group, Disk and  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...luster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413) and Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Cluster Server Overview Duration: 3 - 4 Hour(s)  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...mination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first six courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Identify the functions of the Gateway Service for NetWare (GSNW) Tool Duration:  more...

Windows NT Server 4 0 Installation Configuration- Part 1 ...mination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first five courses in this series. T otal Learning Time 6 Hour(s) Course Contents Unit 1: Installing and Configuring the Server Duration: 2 Hour(s) Identify the minimum  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ...mination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first four courses in this series. T otal Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Troubleshooting from an Architectural Perspective Duration: 0.5 - 2 Hour(s)  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 2 ...mination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first three courses in this series. T otal Learning Time 4 - 6 Hour(s) Course Contents Unit 1: Windows NT Server-to-Server Network Traffic Duration: 2 - 3 Hour(s) Match  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...mination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows NT Network Traffic Analysis Duration: 1 - 2 Hour(s) Identify the  more...

Windows NT Server 4 0 Analysis and Optimization ...mination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Basics of Server Analysis and Optimization Duration: 1 - 2 Hour(s) Identify the  more...

Windows NT Server 4 0 Implementing Directory Services ...mination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Implementing Windows NT Directory Services Duration: 1 - 2 Hour(s) Identify the advantages of Windows NT Directory  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...uting services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and completed the  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...ting services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and completed the  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...uting services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and completed the  more...

Windows NT Server 4 0 Routing RAS - Part 1 ...uting services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420) and Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and the first course in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Configure Group, Disk and  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413) and Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Cluster Server Overview Duration: 3 - 4 Hour(s)  more...

Windows NT 4 0 Core Technologies Support - Part 4 ...ndows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0 (courses 71401 and 71402) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Internet and Intranet Services Duration: 1 - 2 Hour(s) Identify the benefits of integrating Intranet  more...

Windows NT 4 0 Core Technologies Support - Part 3 ...ndows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0 (courses 71401 and 70402) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Applications Supported by the Windows NT Server Duration: 1.5 - 2 Hour(s) Identify and configure the  more...

Windows NT 4 0 Core Technologies Support - Part 2 ...ndows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), Administering Microsoft Windows NT 4.0 (courses 71401 and 71402) and the first course in this series. T otal Learning Time 6 - 7 Hour(s) Course Contents Unit 1: Managing File Systems Duration: 2 - 3 Hour(s) Identify the features of the two primary file systems supported  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...ndows NT 4.0 User Fundamentals (course 71006), Networking Essentials 2nd Edition (courses 71441 - 71444), and Administering Microsoft Windows NT 4.0 (courses 71401 and 71402). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT Duration: 1 - 2 Hour(s) Identify the features of Windows NT and the Microsoft operating system family.  more...

Oracle Workflow 11i10 Interacting with Processes Notifications ...gating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the Self-Service Monitor. Audience: The target audience is functional and  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 1 ... 6 - 8 Hour(s) Course Contents Unit 1: Visual Basic Essentials Duration: 3 - 4 Hour(s) Identify the features of event-driven programming in Visual Basic. Identify file types and file extensions in a Visual Basic 6.0 project. Identify project templates in Visual Basic. Identify Help options in Visual Basic. Add a standard control to a form. Add ActiveX controls to the Toolbox.  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...Time 2 to 3 hours Objectives Unit 1: E-Learning Essentials (1 hour) Identify ways in which an organization's human assets contribute to its competitive advantage. Identify key aspects of e-learning. Identify ways organizations benefit from e-learning. Identify ways managers benefit from  more...

E-Learning Essentials Part 2 Marketing Your Solution ... Time 2 to 3 hours Objectives Unit 1: Marketing Essentials (1 hour) Identify guidelines for creating the buzz for your e-learning solution. Identify characteristics of an organizational mindset that is receptive to e-learning. Identify the stages in selling e-learning internally. Identify  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...

Professional Selling Over the Phone Preparation Strategies ...ng an effective telesales script. Unit 2: Communication Essentials for Telesales (0.5 - 1 hour) Select qualities of an effective teleselling voice. Identify listening techniques that can improve your teleselling performance. Match communication styles customers exhibit with the actions that indicate which style they use.  more...

Essentials of Business Law Employment Law ...Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute  more...

Essentials of Business Law The Legal Environment ...Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions, classifications, and sources of law. The program identifies the structure of the state and federal court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to  more...

Strategic Management Developing a Successful Process ...Objectives Unit 1: Understanding Strategic Management Essentials (0.5 - 1 hour) Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful. Recognize the strategic planning roles of key personnel. Identify the characteristics to determine when to  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...ting services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise (Course Series 71414-71420), Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and completed the  more...

Microsoft Works Suite 2005 Creating Spreadsheets ...ver the basics of Works Spreadsheet including spreadsheet essentials such as the interface, templates, and Help options. It will also include working with formulas and functions in a spreadsheet as well as how to perform common tasks such as copying, pasting, and printing. Learn To: Identify the components on the Works Spreadsheet interface. Create a spreadsheet. Identify options  more...

Microsoft Works Suite 2005 Creating Databases ...s the learner create databases by covering Works Database essentials such as working with databases, fields, records, forms, and reports. It also covers database fundamentals such as the Works Database interface and database views. Learn To: Identify components of the Works Database interface. Create a database from an existing template. Identify the steps to create a blank  more...

Windows 2000 New Features ...e 4 Hour(s) Course Contents Unit 1: Windows 2000 Essentials Duration: 2 Hour(s) Identify the stages in the evolution of Windows NT. Identify the characteristics of Windows 2000 that reduce TCO. Identify the features of MMC. Identify the features of snap-ins and extensions. Identify the features of console modes. Identify the preconfigured consoles within Windows 2000.  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 1 ...the fundamentals of system administration. The e-Business Essentials for Implementers course provides a foundation for any e-Business Suite Fundamentals course, and is a prerequisite for any functional implementer new to Oracle Technology. Learn To: Identify principles that form the basis of the business architecture of Oracle 11i e-Business Suite. Identify features of the technical  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 2 This course provides an overview of Flexfields, Workflow, and Alerts for functional implementers. Learn To: Identify features of flexfields. Identify features of key and descriptive flexfields. Enter an invoice to display a key flexfield. Identify features of Oracle Workflow. Identify key concepts related to different types of Workflow processes. Match components of Workflow  more...

International Business Essentials The Global Business Environment ...Essentials: The Global Business Environment gives students an overall view of how the global environment operates, how culture affects international business, and helps students become familiar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia, Europe, the Middle  more...

International Business Essentials Series The International Business Essentials Series includes the following courses: International Business Essentials: The Global Business Environment International Business Essentials: Succeeding as a Global Manager International Business Essentials: Conducting Business in Europe To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

International Business Essentials Succeeding as a Global Manager ...Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and motivate across cultures.  more...

International Business Essentials Conducting Business in Europe ...Essentials: Conducting Business in Europe offers students an understanding of how to conduct business successfully in Germany, France, and Great Britain. The program covers historical, political, and religious characteristics of these countries, how to negotiate successfully in Europe, how to successfully communicate, and how to conduct effective meetings and presentations in each country. The  more...

Oracle 11i e-Business Suite Essentials for Implementers Curriculum The Oracle 11i e-Business Suite Essentials for Implementers Curriculum includes the following courses: Oracle 11i e-Business Suite Essentials for Implementers: Part 1 Oracle 11i e-Business Suite Essentials for Implementers: Part 2 To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Red Hat Linux Part 1 User Fundamentals ...Essentials series provides users with background knowledge about Linux and a solid introduction to typical user tasks using the CLI, KDE, and Gnome. These tasks include navigating GUI desktops, managing files and directories, and launching applications. The learner will also discover how to get help and print files in Linux. L earn To: Identify the main features of the Linux operating  more...

Red Hat Linux Part 2 Advanced Topics for Users ...Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes and access remote computers. L earn To:  more...

Effective Presentations Series The Effective Presentations Series includes the following courses: Effective Presentations: Planning a Presentation Effective Presentations: The Presentation Process Effective Presentations: Essentials of Persuasion To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Six Sigma Series The Six Sigma Series includes the following courses: Six Sigma: Six Sigma Essentials Six Sigma: Deploying Six Sigma Six Sigma: Managing Six Sigma Projects To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Moving from Technical Professional to Manager Series The Moving from Technical Professional to Manager Series includes the following courses: Moving from Technical Professional to Mgr.: Getting Started Moving from Technical Professional to Mgr.: Managing Personnel Moving from Technical Professional to Mgr.: Managing the IT Dept. To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Moving from Technical Professional to Mgr Series Getting Started This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas  more...

WebSphere MQ Essentials System Administration II ...istributed queuing techniques covered in IBM WebSphere MQ Essentials System Administration I and in doing so covers clusters, SupportPacs, and Publish/Subscribe. Then, the learner is stepped through security features including distributed queuing security. Learn To To identify features of a WebSphere MQ cluster. To match cluster  more...

WebSphere MQ Administration Curriculum The WebSphere MQ Administration Curriculum includes the following courses: WebSphere MQ Essentials: System Administration I WebSphere MQ Essentials: System Administration II To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

WebSphere MQ Administration Curriculum The WebSphere MQ Administration Curriculum includes the following courses: WebSphere MQ Essentials: System Administration I WebSphere MQ Essentials: System Administration II To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

WebSphere MQ Essentials System Administration I ... support to others performing this task. IBM WebSphere MQ Essentials Introduction or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Installation and Configuration (1.5 - 2 hours)  more...

WebSphere MQ Essentials System Administration I ... support to others performing this task. IBM WebSphere MQ Essentials Introduction or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Installation and Configuration (1.5 - 2 hours)  more...

WebSphere MQ Essentials System Administration II ...istributed queuing techniques covered in IBM WebSphere MQ Essentials System Administration I and in doing so covers clusters, SupportPacs, and Publish/Subscribe. Then, the learner is stepped through security features including distributed queuing security. Learn To To identify features of a WebSphere MQ cluster. To match cluster  more...

Macromedia Dreamweaver MX Part 1 ... 2 to 3 hours Objectives Unit 1: DreamWeaver MX Essentials (2 - 3 hours) Identify features of the DreamWeaver MX interface. Identify the steps used to define a local site. Create a document. Identify guidelines for saving a document. Identify methods for  more...

Effective Presentations Essentials of Persuasion ...Essentials of Persuasion, you will learn guidelines for ethical persuasion, the goals of persuasion, and how to encourage your audience to act in support of your policy. In addition, you will learn how to organize a persuasive presentation, how to enhance your credibility, and how to use reasoning and emotional appeals to persuade your audience. Learn To  more...

E-mail Etiquette Using E-mail to Communicate Successfully ...ommunicate Successfully gives students an overview of the essentials of communicating via e-mail. The program covers how to take advantage of both the header and text box when creating an e-mail message, the benefits of considering your recipient, how to manage e-mail volume, and the importance of following netiquette guidelines. The program focuses on how to write an effective subject line,  more...

Essentials of Management Negotiating Skills ...Essentials of Management: Negotiation Skills" you will learn about the basic types of negotiations and the skills required to use them. You will also learn how to prepare effectively for negotiation by setting your goals and limits and applying logic. Because negotiation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other  more...

Essentials of Management Succeeding as a New Manager ...Essentials of Management: Succeeding as a New Manager equips individuals with the skills needed to transition effectively into their role as a new manager. They learn how to make a positive first impression and what actions will enable them to gain respect as a new manager. In addition, students learn how to maintain control and enhance employee productivity. Learn To  more...

Essentials of Management Creating a Positive Workplace ...Essentials of Management: Creating a Positive Workplace, students learn techniques for encouraging positive behavior on the job, as well as the best methods for addressing negative attitudes. In addition, students learn how to apply guidelines for creating a fun atmosphere throughout their office, department, or division. Learn To Understand why positive  more...

Essentials of Management Maintaining a Productive Workplace ...Essentials of Management: Maintaining a Productive Workforce, students learn various ways to improve a job process, to provide support to help employees stay productive, to offer employees feedback, and to apply strategies for improving productivity. In addition, managers learn how to help employees overcome three main productivity problems encountered in the workplace. Learn To  more...

Project Management Essentials Planning a Project ...Essentials: Planning a Project offers the student an overview of the information required to identify project participants, goals, objectives, activities, and constraints. The program details project activities, activity dependencies, and activity analysis. Learn To Identify a benefit of project planning. Identify steps for creating  more...

Project Management Project Scheduling Budgeting ...Essentials: Project Scheduling and Budgeting offers the student an overview of the information required to develop a project schedule and budget. The program details types of network diagrams, Gantt charts, CPM scheduling, and activity duration compression. In addition, the program details actions for optimizing project activities and factors that influence cost estimating. Learn To  more...

Project Management Essentials Controlling Closing a Project ...Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes, measure project performance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To Identify the  more...

Word 2003 Fundamentals ...l Learning Time 3 to 4 hours Objectives Unit 1: Essentials of Word 2003 (1.5 - 2 hours) Create a new document type from a template. Modify a folder. Identify options for saving different file types using the Save As dialog box. Identify options for inserting and editing text in a Word  more...

Six Sigma Six Sigma Essentials ...Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context, the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality initiative. Learn To  more...

Principles of Marketing Promotion Strategy ... Time 2 to 4 hours Objectives Unit 1: Promotion Essentials (0.5 - 1 hour) Identify the definition of integrated marketing communication. Select the elements of a promotional mix. Identify common issues to consider when creating a promotional mix. Choose the objectives your promotional  more...

Essentials of Business Law Contract Law ...Essentials of Business Law: Contract Law offers the student an overview of contract law essentials. This program identifies the elements of contract formation, classifications of contracts, and contract strategies applying to validity and successful contract negotiations. The program also covers rules of consideration, validity, illegality, the statute of frauds, third-party rights, and breach  more...

Essentials of Business Law Cyberlaw ...Essentials of Business Law: Cyberlaw offers the student an overview of the essentials of cyberspace, including how to conduct business in cyberspace and how to handle employment in cyberspace. The program also outlines cyberspace offenses, forms of advertising on the Internet, Internet recruiting, the use of e-money, and telecommuting. Learn To  more...

Essentials of Management Series The Essentials of Management Series includes the following courses: Essentials of Management: Negotiating Skills Essentials of Management: Succeeding as a New Manager Essentials of Management: Creating a Positive Workplace Essentials of Management: Maintaining a Productive Workforce To review individual course descriptions, please return to the previous page and select the desired  more...

Project Management Essentials Series The Project Management Essentials Series includes the following courses: Project Management Essentials: Planning a Project Project Management Essentials: Project Scheduling & Budgeting Project Management Essentials: Controlling & Closing a Project To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CIW Server Administrator Part 2 User Management ... series that will teach students how to manage users. The essentials of user management are presented, as well as the techniques for managing users in Windows 2000 and managing users in Linux. Students will learn how to deal with the SAM, user rights, policies, and shared folders. In addition, they will learn how to deal with manually and automatically adding users in Linux, linuxconf, password  more...

Complete WebSphere MQ Essentials Curriculum The Complete WebSphere MQ Essentials Curriculum includes the following courses: WebSphere MQ Essentials Introduction WebSphere MQ Integration Message Broker To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

WebSphere MQ Essentials Introduction This course is designed to provide a technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design, and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager,  more...

Complete WebSphere MQ Essentials Curriculm The Complete WebSphere MQ Essentials Curriculum includes the following courses: WebSphere MQ Essentials Introduction WebSphere MQ Integration Message Broker To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

WebSphere MQ Essentials Introduction This course is designed to provide a technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design, and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager,  more...

Complete CCNT v6 0 Curriculum The Complete CCNT v6.0 Curriculum includes the following: CCNT Basic Telecommunications v6.0: Part 1 CCNT Basic Telecommunications v6.0: Part 2 CCNT Basic Data Communications v6.0: Part 1 CCNT Basic Data Communications v6.0: Part 2 CCNT Basic Data Communications v6.0: Part 3 CCNT Local Area Networks v6.0: Part 1 CCNT Local Area Networks v6.0: Part 2 CCNT Local Area Networks v6.0: Part 3  more...

CCNT Computer-Telephony Integration Essentials v6 0 ... and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable. Deployment: e-Learning Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: CTI Overview (1.5 hours) Identify features of the standard  more...

CCNT Voice Over IP Essentials v6 0 The goal of this course is to present the learner with a comprehensive introduction to Voice over IP (VoIP), its technology, benefits, QoS issues and their solutions, and standards. The first half of the course covers packet voicing basics, Internet technology, and the benefits and applications of VoIP. It then moves on to cover Gateways and their various functions, major issues involved in  more...

IMS Essentials Curriculum ...curriculum consists of three Skill Builder courses: IMS Essentials Part 1: IMS Database Manager IMS Essentials Part 2: IMS Transaction Manager IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2 Learn To See individual course descriptions for specific course objectives and scope. Audience The primary audience includes users who want a basic understanding of the IMS  more...

IMS Essentials Part 1 IMS Database Manager ...Essentials Part 1: Database Manager, you are introduced to the IMS Database Manager. IMS hierarchical databases are covered, and the Data Language/I (DL/I) function codes used to query and update the databases within application programs. You are introduced to database change logging and the various database recovery utilities used in IMS. Finally, you learn about IMS hierarchic access methods  more...

IMS Essentials Part 2 IMS Transaction Manager ...Essentials Part 2: Transaction Manager, you learn about IMS Transaction Manager (IMS TM). The architecture and messages in IMS TM are introduced. You learn about the security issues and about protecting system integrity in IMS. In the IMS Transaction Message Processing section, both message and application processing are explained. Finally, Multiple Systems Coupling (MSC) and Intersystem  more...

IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2 ...Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2, you learn about data entry databases (DEDBs) and expedited message handling (EMH). The Advanced IMS Systems section introduces DBCTL and the concept of data sharing in IMS. The Common Service Layer (CSL) architecture is explained. Finally, the relationship between IMS and DB2 is explained, including the IMS to DB2 attachment. This course  more...

Moving from Technical Professional to Mgr Series Managing Personnel This course teaches key skills for team building, team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout. Learn To:  more...

Moving from Technical Professional to Mgr Managing the IT Dept With management and team fundamentals in place, this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues, the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to  more...

Essentials of Business Law Series The Essentials of Business Law Series includes the following courses: Essentials of Business Law: The Legal Environment Essentials of Business Law: Contract Law Essentials of Business Law: Employment Law Essentials of Business Law: Cyberlaw To review individual course descriptions, please return to the previous page and select the desired title(s).  more...