Instructor Led Establish Training in Connecticut, USA
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From Communico Ltd.
The MAGIC of Customer Relations
...teraction occurs in a contact center, an office, a retail establishment or in a customera ™s home, MAGIC addresses your unique phone and face-to-face contacts.
COURSE CONTENT
Four interactive modules address the skills and attitudes needed to create high-quality experiences for every customer and employee:
Develop the MAGIC Mindset of Service
a Explore what exceptional service
more...
...teraction occurs in a contact center, an office, a retail establishment or in a customera ™s home, MAGIC addresses your unique phone and face-to-face contacts.
COURSE CONTENT
Four interactive modules address the skills and attitudes needed to create high-quality experiences for every customer and employee:
Develop the MAGIC Mindset of Service
a Explore what exceptional service
more...
