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From The College of Call Center Excellence
Call Center Social Media Certification
...provides the practical knowledge and insights required to establish objectives and strategies, properly select the social media platforms to engage consumers, while monitoring and measuring the results of these efforts.
You will learn about the multi-disciplinary implications and how to manage a successful social media presence for a call center as well as techniques for gaining executive
more...
...provides the practical knowledge and insights required to establish objectives and strategies, properly select the social media platforms to engage consumers, while monitoring and measuring the results of these efforts.
You will learn about the multi-disciplinary implications and how to manage a successful social media presence for a call center as well as techniques for gaining executive
more...
