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From Online Training Directory
Record Management & Retention Policy Use
A company's corporate records are one of its most important and valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an
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A company's corporate records are one of its most important and valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an
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ISO 9001:2000 General Employee Training
...ent. The organization's scope of activity. If it wants to establish a rigorous QMS then ISO 9000 has the essential features which provide a solid base for any QMS. ISO 9000 is primarily concerned with "quality management". This means what the organization does to: Fulfill the customer's quality requirements Meet applicable regulatory requirements enhance customer satisfaction achieve continual
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...ent. The organization's scope of activity. If it wants to establish a rigorous QMS then ISO 9000 has the essential features which provide a solid base for any QMS. ISO 9000 is primarily concerned with "quality management". This means what the organization does to: Fulfill the customer's quality requirements Meet applicable regulatory requirements enhance customer satisfaction achieve continual
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Build Your Own BIZ(tm) - Networking
...establish, nurture, and maintain mutually beneficial relationships with practical networking strategies.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular
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An Entrepreneur`s Guide To Starting A Medical Billing Company
...irected marketing course designed for those interested in establishing a home based medical billing business. Student may submit questions and have materials reviewed.
This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business.
The course is designed to guide you on how to establish yourself as a medical billing company.
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...irected marketing course designed for those interested in establishing a home based medical billing business. Student may submit questions and have materials reviewed.
This course is designed to help you establish, and answer questions you have, about starting a home based medical billing business.
The course is designed to guide you on how to establish yourself as a medical billing company.
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Access 2007 Level 1
...be designed and set up. They will learn the importance of establishing relationships, as well as how to establish and edit relationships and enforce referential integrity.
Access 2007 Level 1 This entry-level course introduces students to the basic elements that comprise a Microsoft Office Access database.
Students will learn what a database is and how an effective database should be designed
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...be designed and set up. They will learn the importance of establishing relationships, as well as how to establish and edit relationships and enforce referential integrity.
Access 2007 Level 1 This entry-level course introduces students to the basic elements that comprise a Microsoft Office Access database.
Students will learn what a database is and how an effective database should be designed
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Office 97 Introduction
This course is designed to familiarize users with key introductory features of Microsoft Word 97, Excel 97, Access 97, PowerPoint 97, and Outlook 98. This course will provide students with the basic elements of these applications so they can establish some beginning skills.
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This course is designed to familiarize users with key introductory features of Microsoft Word 97, Excel 97, Access 97, PowerPoint 97, and Outlook 98. This course will provide students with the basic elements of these applications so they can establish some beginning skills.
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From 123-CBT Computer Based Training
IIS 6 0 Security
To identify IIS 6.0 permissions and authentication methods and to establish how to secure the IIS 6.0 environment
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IIS 6 0 Security
To identify IIS 6.0 permissions and authentication methods and to establish how to secure the IIS 6.0 environment
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Interpersonal Skills on the Fast Track
You're not alone in the race, so you'd better learn how to work with others if you want to put your career on the fast track. You have to learn how to establish rapport in order to build and maintain a network of contacts. This network will help you to build effective teams to accomplish the career tasks ahead. And you must know how to lead these teams to ensure success and pull ahead of the pack
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You're not alone in the race, so you'd better learn how to work with others if you want to put your career on the fast track. You have to learn how to establish rapport in order to build and maintain a network of contacts. This network will help you to build effective teams to accomplish the career tasks ahead. And you must know how to lead these teams to ensure success and pull ahead of the pack
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Techniques for Improved Time Management
...ituation. In order to achieve anything it is important to establish goals. You need to know what you want to do, before you can decide how and when you are going to do it. You then need to establish deadlines. If these deadlines are unrealistically tight, your interest and commitment in the task may be undermined, or you may experience stress which can have a negative effect on your
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...ituation. In order to achieve anything it is important to establish goals. You need to know what you want to do, before you can decide how and when you are going to do it. You then need to establish deadlines. If these deadlines are unrealistically tight, your interest and commitment in the task may be undermined, or you may experience stress which can have a negative effect on your
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Evaluating Brand Effectiveness
...oring and evaluating your brand equity. Finally, you will establish a management system to keep all your brand research organized and easily accessible. The power of your brand lives in the mind of the consumer and in the worth of its brand equity, so the more you know, the more impact your brand will have in the marketplace. By the end of the course, you will apply an ongoing program to
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...oring and evaluating your brand equity. Finally, you will establish a management system to keep all your brand research organized and easily accessible. The power of your brand lives in the mind of the consumer and in the worth of its brand equity, so the more you know, the more impact your brand will have in the marketplace. By the end of the course, you will apply an ongoing program to
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Recovering from Business Crises
The crisis is contained and being effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions, your communications can help to
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The crisis is contained and being effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions, your communications can help to
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The Facilitator Role
Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying
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Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying
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Facilitating Meetings and Work Groups
...acteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this assignment, or if it would be better to find someone else. You will learn techniques to start and end meetings for groups of various sizes and purpose. By learning why, when and how to intervene in meetings, you will establish ways
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...acteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this assignment, or if it would be better to find someone else. You will learn techniques to start and end meetings for groups of various sizes and purpose. By learning why, when and how to intervene in meetings, you will establish ways
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Facilitative Tools and Formats Offering Options
...nd coordinate who's going to do what. Gain the ability to establish boundaries for each of the facilitators and determine the most effective way to communicate with your client during this process. Another alternative you will explore is breakout groups. Breakout groups that are planned well and facilitated properly can be an effective, fast means of handling a large project or quickly
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...nd coordinate who's going to do what. Gain the ability to establish boundaries for each of the facilitators and determine the most effective way to communicate with your client during this process. Another alternative you will explore is breakout groups. Breakout groups that are planned well and facilitated properly can be an effective, fast means of handling a large project or quickly
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Establishing Team and Customer Relationships
...learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a Customer Support Center, customer
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...learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a Customer Support Center, customer
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Presenting Your Case
Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It
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Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It
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Workplace Communication Skills
...n be avoided by using certain communication techniques to establish intent, both other people's intent, and your own. This course covers the three prime strategies that will enable you to do this. By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will
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...n be avoided by using certain communication techniques to establish intent, both other people's intent, and your own. This course covers the three prime strategies that will enable you to do this. By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will
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Handling Conflict
...nstincts at times. Therefore, a good starting point is to establish what your instinctive approaches to conflict are, and where these attitudes stem from. This will enable you to decide on a range of different approaches to conflict, based on a spectrum that goes from being only concerned about your own needs, to only being concerned about other people's needs. This spectrum gives rise to five
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...nstincts at times. Therefore, a good starting point is to establish what your instinctive approaches to conflict are, and where these attitudes stem from. This will enable you to decide on a range of different approaches to conflict, based on a spectrum that goes from being only concerned about your own needs, to only being concerned about other people's needs. This spectrum gives rise to five
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Working for Your Inner Boss Personal Accountability
...t look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and
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...t look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and
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Pursuing Successful Lifelong Learning
Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century,
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Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century,
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Data Integration with Visual Basic 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications
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To configure data controls and to establish and configure database connections in .NET 2.0 web applications
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Data Integration with C 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications
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To configure data controls and to establish and configure database connections in .NET 2.0 web applications
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NET Solution Vision and Requirements
To establish the steps and techniques needed to define a solution vision and gather and analyze requirements
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To establish the steps and techniques needed to define a solution vision and gather and analyze requirements
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Program Life Cycle and Organization
...nagement life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close the program. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved. Material from this
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...nagement life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close the program. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved. Material from this
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Project Teams - Building a Project Team
Project Teams: Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change.
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Project Teams: Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change.
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Modeling and Analyzing Processes in Six Sigma
"If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer
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"If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer
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Succession Planning Management
... you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession planning is an ongoing process, you will also learn how to evaluate
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... you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession planning is an ongoing process, you will also learn how to evaluate
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Quality Management - Business Process Improvement
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
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Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
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CIW Security Professional Network Security Firewalls
...rts and enable TCP/IP filtering.
Conduct a traceback.
Establish a connection to a specific port of Windows 2000 Server from another computer by using Netcat.
Unit 2: Securing Network Resources (1 hour)
Identify steps to implement a security model.
Identify guidelines for securing services.
Identify guidelines to secure Web servers.
Identify strategies to prevent security holes
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...rts and enable TCP/IP filtering.
Conduct a traceback.
Establish a connection to a specific port of Windows 2000 Server from another computer by using Netcat.
Unit 2: Securing Network Resources (1 hour)
Identify steps to implement a security model.
Identify guidelines for securing services.
Identify guidelines to secure Web servers.
Identify strategies to prevent security holes
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Oracle9i Database Admin Set Up Oracle Net Services
... To • Sequence the steps required for a client to establish a connection to an Oracle server. • Match the client and server network components required to perform specific tasks on a Web application client implementation. • Identify the features of automatic instance registration. • Configure a local net service name by using the Oracle Net Configuration Assistant.
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... To • Sequence the steps required for a client to establish a connection to an Oracle server. • Match the client and server network components required to perform specific tasks on a Web application client implementation. • Identify the features of automatic instance registration. • Configure a local net service name by using the Oracle Net Configuration Assistant.
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ZENworks 2 0 Desktop Mgmt Part 2
... course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify how to establish the desktop environment using ZENworks 2.0. Identify how to manage remote workstations using
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... course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify how to establish the desktop environment using ZENworks 2.0. Identify how to manage remote workstations using
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ZENworks for Desktops 2 0 Part 1--Application Mgmt
... course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify ZENworks Design guidelines and installation processes. Identify the Novell Client upgrade processes, register and
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... course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify ZENworks Design guidelines and installation processes. Identify the Novell Client upgrade processes, register and
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Windows 2000 Installation Config Admin --Part 6 Server Organization
...eb site access problem in IIS by using Windows Explorer. Establish a Web site by using Web Site Creation Wizard. Enabler: Identify the tasks to be performed for configuring a Web site. Identify the steps involved in the process of anonymous user authentication. Configure the identification parameters of a Web site by using the Default Web Site Properties dialog box. Configure a home
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...eb site access problem in IIS by using Windows Explorer. Establish a Web site by using Web Site Creation Wizard. Enabler: Identify the tasks to be performed for configuring a Web site. Identify the steps involved in the process of anonymous user authentication. Configure the identification parameters of a Web site by using the Default Web Site Properties dialog box. Configure a home
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Windows 2000 Installation Config Admin --Part 5 Network Imp
...To: Identify the network protocols in Windows 2000, establish a TCP/IP based network, install and configure TCP/IP, NetBEUI and NWLink protocols, and bind network protocols. Identify the lease generation process followed by DHCP, host name resolution process of DNS and the features of WINS. Identify and install the DHCP Server service, create the DHCP scope, configure DNS and WINS.
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...To: Identify the network protocols in Windows 2000, establish a TCP/IP based network, install and configure TCP/IP, NetBEUI and NWLink protocols, and bind network protocols. Identify the lease generation process followed by DHCP, host name resolution process of DNS and the features of WINS. Identify and install the DHCP Server service, create the DHCP scope, configure DNS and WINS.
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Windows 2000 Installation Config Admin --Part 5 Network Imp
...To: Identify the network protocols in Windows 2000, establish a TCP/IP based network, install and configure TCP/IP, NetBEUI and NWLink protocols, and bind network protocols. Identify the lease generation process followed by DHCP, host name resolution process of DNS and the features of WINS. Identify and install the DHCP Server service, create the DHCP scope, configure DNS and WINS.
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...To: Identify the network protocols in Windows 2000, establish a TCP/IP based network, install and configure TCP/IP, NetBEUI and NWLink protocols, and bind network protocols. Identify the lease generation process followed by DHCP, host name resolution process of DNS and the features of WINS. Identify and install the DHCP Server service, create the DHCP scope, configure DNS and WINS.
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Windows NT Server 4 0 Routing RAS - Part 3
Course Overview
This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Enable IP packet filtering and create IP packet filters for a Windows NT router.
Identify the role of DHCP Relay Agent in DHCP client configuration and
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Course Overview
This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Enable IP packet filtering and create IP packet filters for a Windows NT router.
Identify the role of DHCP Relay Agent in DHCP client configuration and
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Windows NT Server 4 0 Network Analysis and Optimization - Part 2
...timize Windows NT 4.0 server-to-server network traffic to establish an effective enterprise network.
Identify the network traffic generated in various scenarios in a Windows NT 4.0 environment.
C ontent Emphasis
Skills-Based
A udience
This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In
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...timize Windows NT 4.0 server-to-server network traffic to establish an effective enterprise network.
Identify the network traffic generated in various scenarios in a Windows NT 4.0 environment.
C ontent Emphasis
Skills-Based
A udience
This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In
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Windows NT Server 4 0 Network Analysis and Optimization - Part 1
Course Overview
This is the third course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
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Course Overview
This is the third course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
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Windows NT Server 4 0 Implementing Directory Services
...lement Directory Services using Windows NT Server 4.0.
Establish and manage trust relationships between domains.
Select the most suitable Directory Services structure for a given business situation.
Identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0.
C ontent Emphasis
Skills-Based
A udience
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...lement Directory Services using Windows NT Server 4.0.
Establish and manage trust relationships between domains.
Select the most suitable Directory Services structure for a given business situation.
Identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0.
C ontent Emphasis
Skills-Based
A udience
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Wndows NT Server 4 0 Enterprise Curriculum
...implement Directory Services using Windows NT Server 4.0; establish and manage trust relationships; select the most suitable Directory Services structure for a given business situation; identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0; identify the features of Windows NT server resources, Performance Monitor,
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...implement Directory Services using Windows NT Server 4.0; establish and manage trust relationships; select the most suitable Directory Services structure for a given business situation; identify the issues involved in planning an effective Directory Services structure for an organization running Windows NT Server 4.0; identify the features of Windows NT server resources, Performance Monitor,
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Windows NT Server 4 0 Routing RAS - Part 3
...figure a PPTP client with appropriate phonebook entries.
Establish a connection between the PPTP client and the PPTP server.
Configure PPTP packet filtering on a PPTP server.
Sequence the steps to configure a PPTP server to function as an Internet edge router.
Identify the features of the security options provided by PPTP for connections across the Internet.
Identify the concepts related
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...figure a PPTP client with appropriate phonebook entries.
Establish a connection between the PPTP client and the PPTP server.
Configure PPTP packet filtering on a PPTP server.
Sequence the steps to configure a PPTP server to function as an Internet edge router.
Identify the features of the security options provided by PPTP for connections across the Internet.
Identify the concepts related
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Windows NT 4 0 Core Technologies Support - Part 2
... of files and folders. Audit the user account database. Establish file auditing for a specific operation, given the Windows NT Explorer window. Unit 3: Fault Tolerance RAID Levels Duration: 2 Hour(s) Match the Redundant Arrays of Inexpensive Disks (RAID) levels with their features. Given a situation, select the best suited fault tolerance method. Create a mirror set using the
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... of files and folders. Audit the user account database. Establish file auditing for a specific operation, given the Windows NT Explorer window. Unit 3: Fault Tolerance RAID Levels Duration: 2 Hour(s) Match the Redundant Arrays of Inexpensive Disks (RAID) levels with their features. Given a situation, select the best suited fault tolerance method. Create a mirror set using the
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Oracle Form Builder R6 Project Builder and Menu Modules
...at it is possible to perform against the Project Files. Establish explicit dependency in a project using Project Builder. Build Project Dependencies by using the Project Builder build options. Deliver a project by using the Delivery Wizard in Project Builder. Identify the items from which an entry can inherit properties. Create a new file type in Project Builder by using the Module
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...at it is possible to perform against the Project Files. Establish explicit dependency in a project using Project Builder. Build Project Dependencies by using the Project Builder build options. Deliver a project by using the Delivery Wizard in Project Builder. Identify the items from which an entry can inherit properties. Create a new file type in Project Builder by using the Module
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Oracle Form Builder Managing Module Types
...and terminology of Project Builder. Create a project. Establish dependencies. Deliver a project. Create a menu module containing menus, menu items, menu toolbars, and pop-up menus in Form Builder. Manage a menu module by control. Customize and implement security by using built-ins and substitution parameters. C ontent Emphasis Skills-Based A udience Application
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...and terminology of Project Builder. Create a project. Establish dependencies. Deliver a project. Create a menu module containing menus, menu items, menu toolbars, and pop-up menus in Form Builder. Manage a menu module by control. Customize and implement security by using built-ins and substitution parameters. C ontent Emphasis Skills-Based A udience Application
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NetWare and Windows NT Integration - Part 2
...t up system policies.
Identify trust relationships.
Establish a trust relationship.
Identify the various Windows NT domain models.
Compare the various directory services including NTDS, NDS, and ADS.
Identify the benefits of integrating Windows NT domains with NDS.// Integrate a Windows NT network with an NDS network.
C ontent Emphasis
Skills-Based
A udience
This
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...t up system policies.
Identify trust relationships.
Establish a trust relationship.
Identify the various Windows NT domain models.
Compare the various directory services including NTDS, NDS, and ADS.
Identify the benefits of integrating Windows NT domains with NDS.// Integrate a Windows NT network with an NDS network.
C ontent Emphasis
Skills-Based
A udience
This
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3
...reate a dimension table by using the Enterprise Manager. Establish referential integrity between tables by using the Enterprise Manager. Identify the guidelines for designing an index. Identify the features of full-text indexes. Create an index on a table. Maintain an index. Build a Data Transformation Services (DTS) package to transfer data from a Microsoft SQL Server 7.0 database to a
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...reate a dimension table by using the Enterprise Manager. Establish referential integrity between tables by using the Enterprise Manager. Identify the guidelines for designing an index. Identify the features of full-text indexes. Create an index on a table. Maintain an index. Build a Data Transformation Services (DTS) package to transfer data from a Microsoft SQL Server 7.0 database to a
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Visual C 6 0 Designing Implementing Desktop Applications - Part 5
...d a client. Set up a socket to listen for a connection. Establish a connection to a socket. Read incoming data from a given connected socket. Write outgoing data to the connected socket. Write the statement to open a COM port for overlapped I/O. Write the statement to close a COM port. Write the statement to write data to a COM port for overlapped I/O. Write the statement to read data
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...d a client. Set up a socket to listen for a connection. Establish a connection to a socket. Read incoming data from a given connected socket. Write outgoing data to the connected socket. Write the statement to open a COM port for overlapped I/O. Write the statement to close a COM port. Write the statement to write data to a COM port for overlapped I/O. Write the statement to read data
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Visual C 6 0 Designing Implementing Desktop Applications - Part 1
...nent. Install and configure Visual SourceSafe (VSS) and establish the source-code control environment. C ontent Emphasis Skills-Based A udience This course is designed for programmers looking to develop applications using MFC library and Microsoft Visual C++. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Visual C++ 6.0: IDE Interface Duration: 1 - 2
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...nent. Install and configure Visual SourceSafe (VSS) and establish the source-code control environment. C ontent Emphasis Skills-Based A udience This course is designed for programmers looking to develop applications using MFC library and Microsoft Visual C++. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Visual C++ 6.0: IDE Interface Duration: 1 - 2
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3
... situation. Use the ActiveX Data Object (ADO) types for establishing a connection, executing a command, navigating recordsets, modifying data and executing stored procedures. C ontent Emphasis Skills-Based A udience This course is designed for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases. Participants
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... situation. Use the ActiveX Data Object (ADO) types for establishing a connection, executing a command, navigating recordsets, modifying data and executing stored procedures. C ontent Emphasis Skills-Based A udience This course is designed for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases. Participants
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Visual Basic 6 0 Designing Implementing Desktop Applications - Part 2
Course Overview This is the second course in a five part series that will provide students with the skills to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use class modules to define and create an instance of a component. Students will also be provided with the basic instruction on the ActiveX Controls feature of
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Course Overview This is the second course in a five part series that will provide students with the skills to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use class modules to define and create an instance of a component. Students will also be provided with the basic instruction on the ActiveX Controls feature of
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Visual InterDev 6 0 Accessing Remote Data
...ta Objects (ADO) with their functions.
Write the code to establish a database connection with a data source by using a Connection object.
Write the code to retrieve records from a database by using the Open method of the Recordset object.
Write the code to retrieve records from a database by using the Execute method of the Command object.
Write the code to execute a stored procedure that
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...ta Objects (ADO) with their functions.
Write the code to establish a database connection with a data source by using a Connection object.
Write the code to retrieve records from a database by using the Open method of the Recordset object.
Write the code to retrieve records from a database by using the Execute method of the Command object.
Write the code to execute a stored procedure that
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Visual InterDev 6 0 Accessing Remote Data
...ta Objects (ADO) with their functions.
Write the code to establish a database connection with a data source by using a Connection object.
Write the code to retrieve records from a database by using the Open method of the Recordset object.
Write the code to retrieve records from a database by using the Execute method of the Command object.
Write the code to execute a stored procedure that
more...
...ta Objects (ADO) with their functions.
Write the code to establish a database connection with a data source by using a Connection object.
Write the code to retrieve records from a database by using the Open method of the Recordset object.
Write the code to retrieve records from a database by using the Execute method of the Command object.
Write the code to execute a stored procedure that
more...
Sales Skills The Fundamentals
... sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand people's decision-making practices. Establish and use a filter system. Apply the PLEASED acronym to their life and their work.
more...
... sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand people's decision-making practices. Establish and use a filter system. Apply the PLEASED acronym to their life and their work.
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Sales Skills Prospecting Addressing Needs
...iduals who want to learn how to build a sales network and establish a good relationship with clients in order to meet their needs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)
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...iduals who want to learn how to build a sales network and establish a good relationship with clients in order to meet their needs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)
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Sales Skills Gaining Customer Commitment
...kills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In
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...kills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In
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Sales Management Building a Championship Sales Team
Sales Management: Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals
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Sales Management: Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals
more...
NetWare 5 Administration - Part 1
C ourse Overview
This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent
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C ourse Overview
This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent
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Advanced Six Sigma The Measure Analysis Phases of DMAIC
The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action.
Learn To:
Understand the role of data in the
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The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action.
Learn To:
Understand the role of data in the
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Advanced Six Sigma The Define Phase of DMAIC
...garding duration, time involved, and results to expect.
Establish Kano model as a key tool for customer satisfaction.
Specify and agree on the customer's Critical to Quality (CTQ) characteristics.
Understand the 5 Why technique and how it helps in understanding customer needs.
Establish Process Maps as a necessity for Six Sigma companies.
Define the scope of your project using SIPOC.
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...garding duration, time involved, and results to expect.
Establish Kano model as a key tool for customer satisfaction.
Specify and agree on the customer's Critical to Quality (CTQ) characteristics.
Understand the 5 Why technique and how it helps in understanding customer needs.
Establish Process Maps as a necessity for Six Sigma companies.
Define the scope of your project using SIPOC.
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Networking Technologies Series TCP IP Protocols
...tify the features of the User Datagram Protocol (UDP).
Establish a connection, transfer data and close a connection using TCP.
Identify the routing types and updating of routing information
Identify the different features and message formats of the Gateway-to-Gateway Protocol (GGP), External Gateway Protocol (EGP), and Interior Gateway Protocol (IGP).
Identify the different
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...tify the features of the User Datagram Protocol (UDP).
Establish a connection, transfer data and close a connection using TCP.
Identify the routing types and updating of routing information
Identify the different features and message formats of the Gateway-to-Gateway Protocol (GGP), External Gateway Protocol (EGP), and Interior Gateway Protocol (IGP).
Identify the different
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Quality Management Business Process Improvement
... processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. Learn To Given three goals, prepare to lead business process improvement. Identify the steps for planning
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... processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. Learn To Given three goals, prepare to lead business process improvement. Identify the steps for planning
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International Business Essentials Succeeding as a Global Manager
... are part of a team that will discuss how the company can establish itself in the Asian marketplace over the next two years. You've been briefed on the appropriate steps that must be taken to complete the globalization process. In this preliminary meeting, you will need to discuss the workforce and organizational changes that will need to take place over the next few months to ensure a
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... are part of a team that will discuss how the company can establish itself in the Asian marketplace over the next two years. You've been briefed on the appropriate steps that must be taken to complete the globalization process. In this preliminary meeting, you will need to discuss the workforce and organizational changes that will need to take place over the next few months to ensure a
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International Business Essentials Conducting Business in Europe
...ustomers in the world market. Your first assignment is to establish rapport with Johann Kass and Nicolaus Schuler from Germany's Koertz Industries by properly adhering to cultural statutes. Your primary objective is to introduce the idea of a partnership with Icon. The overseas joint venture will be invaluable to both companies. Success entails agreement on the part of your German clients to
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...ustomers in the world market. Your first assignment is to establish rapport with Johann Kass and Nicolaus Schuler from Germany's Koertz Industries by properly adhering to cultural statutes. Your primary objective is to introduce the idea of a partnership with Icon. The overseas joint venture will be invaluable to both companies. Success entails agreement on the part of your German clients to
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Building Scalable Cisco Internetworks Part 2
...rst (OSPF) packet types.
Identify the steps involved in establishing an Open Shortest Path First (OSPF) adjacency.
Identify the steps involved in maintaining an Open Shortest Path First (OSPF) database.
Identify the output of the debug ip ospf packet command.
Unit 2: OSPF Protocol Configuration (1 - 2 hours)
Identify commands used during a basic Open Shortest Path First (OSPF)
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...rst (OSPF) packet types.
Identify the steps involved in establishing an Open Shortest Path First (OSPF) adjacency.
Identify the steps involved in maintaining an Open Shortest Path First (OSPF) database.
Identify the output of the debug ip ospf packet command.
Unit 2: OSPF Protocol Configuration (1 - 2 hours)
Identify commands used during a basic Open Shortest Path First (OSPF)
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Strategic Sales Building the Executive Relationship
In Strategic Selling: Building the Executive Relationship, you will learn how to adapt to the four primary behavioral styles you may encounter in executive sales, and you will learn how to build your credibility when selling at the executive level. Additionally, you will identify the types of questions you should ask when diagnosing a prospect?s need, and you will discover how to create a custom
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In Strategic Selling: Building the Executive Relationship, you will learn how to adapt to the four primary behavioral styles you may encounter in executive sales, and you will learn how to build your credibility when selling at the executive level. Additionally, you will identify the types of questions you should ask when diagnosing a prospect?s need, and you will discover how to create a custom
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Self Development Developing Rapport Through Communication
...tails how to make a good first impression, build rapport, establish credibility, and make a message memorable. Learn To Adapt to the receiver while communicating. Identify qualities that help you make a positive first impression. Identify guidelines for writing effectively.
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...tails how to make a good first impression, build rapport, establish credibility, and make a message memorable. Learn To Adapt to the receiver while communicating. Identify qualities that help you make a positive first impression. Identify guidelines for writing effectively.
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Career Development Excelling in Your Career
...ductivity. Recognize steps for establishing a professional image. Recognize steps for marketing your career. Choose a way of learning through your career. Follow steps for taking charge of your job. Audience Professionals who are interested in staying competitive in their field and
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...ductivity. Recognize steps for establishing a professional image. Recognize steps for marketing your career. Choose a way of learning through your career. Follow steps for taking charge of your job. Audience Professionals who are interested in staying competitive in their field and
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Windows 2000 Network Mgt Part 4 Access Admin
... client. o Identify Terminal Services Client options to establish a terminal session. o Identify features of remote access policies. o Identify stages in the logic used to evaluate remote access policies. o Identify features of default and multiple remote access policy interactions during a remote access connection attempt. o Identify features of Active Directory objects. o Identify
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... client. o Identify Terminal Services Client options to establish a terminal session. o Identify features of remote access policies. o Identify stages in the logic used to evaluate remote access policies. o Identify features of default and multiple remote access policy interactions during a remote access connection attempt. o Identify features of Active Directory objects. o Identify
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Business Finance Time Value of Money
...overs how to calculate interest rates and maturity dates, establish an amortization table, and calculate payments on amortized loans. Learn To • Calculate the present value of a cash flow. • Calculate the interest rate given a cash flow equation. • Calculate the maturity date given a cash flow
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...overs how to calculate interest rates and maturity dates, establish an amortization table, and calculate payments on amortized loans. Learn To • Calculate the present value of a cash flow. • Calculate the interest rate given a cash flow equation. • Calculate the maturity date given a cash flow
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Interpersonal Communication Telephone Skills
...ive image on the telephone, properly address callers, and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions, employ strategies to control a conversation, and effectively handle situations with difficult callers. Learn To Provide efficient customer service through good
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...ive image on the telephone, properly address callers, and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions, employ strategies to control a conversation, and effectively handle situations with difficult callers. Learn To Provide efficient customer service through good
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Advanced Interpersonal Communication Building Relationships
...nication. Apply guidelines to establish credibility. Avoid using jargon when building positive relationships. Provide positive verbal feedback in a business scenario. List the steps for providing positive feedback. Audience Employees, managers, and business professionals who
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...nication. Apply guidelines to establish credibility. Avoid using jargon when building positive relationships. Provide positive verbal feedback in a business scenario. List the steps for providing positive feedback. Audience Employees, managers, and business professionals who
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Cross Cultural Business Comm Devel Cross Cultural Comm Skills
Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the
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Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills offers students the information they need to build cross-cultural relationships. The program identifies cross-cultural barriers and explains the process for avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the
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Excellence in Service Creating an Exceptional Service Environment
...sors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Create a Customer Service Vision (0.5 hours) Identify ways to focus
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...sors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Create a Customer Service Vision (0.5 hours) Identify ways to focus
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Excellence in Service Establishing Service Standards
...Establishing Service Standards, you will learn how to identify customer expectations by evaluating the criteria customers use to assess the quality of your company's service. You will learn how to set, develop, and implement service standards. You will also understand the importance of surveying customers and incorporating their feedback into service standards. Finally, you will learn how to
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...Establishing Service Standards, you will learn how to identify customer expectations by evaluating the criteria customers use to assess the quality of your company's service. You will learn how to set, develop, and implement service standards. You will also understand the importance of surveying customers and incorporating their feedback into service standards. Finally, you will learn how to
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Excellence in Service Building a Customer Service Team
...sors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Staff Your Service Team (0.5 hours) Sequence the steps for building
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...sors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Staff Your Service Team (0.5 hours) Sequence the steps for building
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Excellence in Service Building Lasting Customer Relationships
...sors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Understanding Value (0.5 hours) Identify the components of the Value
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...sors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Understanding Value (0.5 hours) Identify the components of the Value
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Call Center Mgt Managing an Inbound Call Center
...enters. The program also gives the student guidelines for establishing a call center, as well as things to remember when establishing the call center. Learning the material in this program, the student will be able to establish a call center, identify the call center managers' typical responsibilities, and determine the necessary technologies needed to best serve the company's customers.
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...enters. The program also gives the student guidelines for establishing a call center, as well as things to remember when establishing the call center. Learning the material in this program, the student will be able to establish a call center, identify the call center managers' typical responsibilities, and determine the necessary technologies needed to best serve the company's customers.
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Call Center Mgt Measuring Quality Performance
... information in this program, the student will be able to establish service goals, identify areas for attention, and communicate effectively with executives. Learn To Identify guidelines for presenting a positive company image to your customers. Apply methods for managing call volume. Calculate a rostered
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... information in this program, the student will be able to establish service goals, identify areas for attention, and communicate effectively with executives. Learn To Identify guidelines for presenting a positive company image to your customers. Apply methods for managing call volume. Calculate a rostered
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Call Center Mgt Managing Motivating Your Staff
...es and guidelines for evaluating employee performance and establishing monitoring programs. By applying the information in this program, the student will be able to reduce turnover, motivate employees, and establish a fair and accurate monitoring system. Learn To Identify the universal reasons for turnover. Establish a plan to reduce
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...es and guidelines for evaluating employee performance and establishing monitoring programs. By applying the information in this program, the student will be able to reduce turnover, motivate employees, and establish a fair and accurate monitoring system. Learn To Identify the universal reasons for turnover. Establish a plan to reduce
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Workplace Aggression Taking a Proactive Approach
...tion can make to address workplace aggression, and how to establish a workplace aggression policy. In addition, they will learn how to use preventive hiring techniques to eliminate workplace aggression and how to discipline and dismiss employees who behave aggressively. Learn To Follow three steps that enable them to take a proactive approach.
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...tion can make to address workplace aggression, and how to establish a workplace aggression policy. In addition, they will learn how to use preventive hiring techniques to eliminate workplace aggression and how to discipline and dismiss employees who behave aggressively. Learn To Follow three steps that enable them to take a proactive approach.
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Exit Interviewing Skills Conducting an Exit Interview
...duct exit interviews with departing employees, as well as establish effective guidelines for doing so. In the second part of the simulation, you will meet with Dean Kramer. Dean is upset at how several issues were handled following a recent reorganization of the department and has decided to leave the company. To complete the simulation, you must apply the guidelines for conducting a
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...duct exit interviews with departing employees, as well as establish effective guidelines for doing so. In the second part of the simulation, you will meet with Dean Kramer. Dean is upset at how several issues were handled following a recent reorganization of the department and has decided to leave the company. To complete the simulation, you must apply the guidelines for conducting a
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Decision Making Problem Solving Decision Making Fundamentals
...n the background information. Establish and compare options in a variety of situations. Address employee groupthink. Identify the best choice from various options. Achieve group consensus about important decisions. Audience This course is for managers and employees who want to
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...n the background information. Establish and compare options in a variety of situations. Address employee groupthink. Identify the best choice from various options. Achieve group consensus about important decisions. Audience This course is for managers and employees who want to
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Leadership Development Goal Setting
... Goal Achievement (0.5 - 1 hour) Establish commitment for achieving goals. Maintain support for goals. Identify the tools used to meet goals. Recognize four causes of goal-centered stress. Use goals to reduce stress. Simulation Overview:
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... Goal Achievement (0.5 - 1 hour) Establish commitment for achieving goals. Maintain support for goals. Identify the tools used to meet goals. Recognize four causes of goal-centered stress. Use goals to reduce stress. Simulation Overview:
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Strategic Decision Making Preparing to Make Decisions
...ce the outcome of a decision. Establish decision objectives using three steps. Identify the actions you can take to assess whether a decision frame is appropriate for a decision. Influence the decision frames of others. Avoid the problems of overconfidence by applying two guidelines.
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...ce the outcome of a decision. Establish decision objectives using three steps. Identify the actions you can take to assess whether a decision frame is appropriate for a decision. Influence the decision frames of others. Avoid the problems of overconfidence by applying two guidelines.
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Essentials of Management Negotiating Skills
...from a leading provider of computer software. You want to establish a relationship with their company and negotiate a short-term agreement for the installation and customization of software. Unit 3: Mutually Beneficial Negotiating (0.5 - 1 hour) Counteract strong emotions. Communicate clearly to the other party. Explore
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...from a leading provider of computer software. You want to establish a relationship with their company and negotiate a short-term agreement for the installation and customization of software. Unit 3: Mutually Beneficial Negotiating (0.5 - 1 hour) Counteract strong emotions. Communicate clearly to the other party. Explore
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Essentials of Management Creating a Positive Workplace
...workplace. Audience Managers who want to learn how to establish a positive environment for their employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)
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...workplace. Audience Managers who want to learn how to establish a positive environment for their employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)
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Facilitation The Facilitation Process
...nhance your role as a facilitator. Establish ground rules before a meeting begins. Apply steps to prepare a meeting room. Simulation Overview: In this simulation, you will meet with John Cunningham, one of Icon's Human Resources Assistants. John has served as a facilitator for several departments at
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...nhance your role as a facilitator. Establish ground rules before a meeting begins. Apply steps to prepare a meeting room. Simulation Overview: In this simulation, you will meet with John Cunningham, one of Icon's Human Resources Assistants. John has served as a facilitator for several departments at
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Managing Performance Establishing a Peformance Plan
...Establishing a Performance Plan, you will learn the process for managing performance, how to conduct a performance planning meeting, and how to document the performance plan. In addition, you will learn how to provide positive and constructive feedback, as well as how to coach your employees throughout the appraisal period. Learn To Conduct a performance
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...Establishing a Performance Plan, you will learn the process for managing performance, how to conduct a performance planning meeting, and how to document the performance plan. In addition, you will learn how to provide positive and constructive feedback, as well as how to coach your employees throughout the appraisal period. Learn To Conduct a performance
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Coaching Building Relationships
...n Coaching: Building Relationships, you will learn how to establish a coaching relationship with your employees, evaluate employees' personality types, and detect morale-building motivators. In addition, you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your
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...n Coaching: Building Relationships, you will learn how to establish a coaching relationship with your employees, evaluate employees' personality types, and detect morale-building motivators. In addition, you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your
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Coaching Applying the Coaching Process
...ing: Applying the Coaching Process, you will learn how to establish coaching objectives, identify the best opportunities to coach, and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees' performance.
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...ing: Applying the Coaching Process, you will learn how to establish coaching objectives, identify the best opportunities to coach, and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees' performance.
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Negotiating Preparing for a Negotiation
...les, how to identify objectives and variables, and how to establish negotiation requirements. This program also covers methods for researching the party with whom the negotiation will be held, as well as what types of information to find, such as the other party's reputation, negotiation style, and probable requirements. In addition, this program covers how to determine concessions, steps to
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...les, how to identify objectives and variables, and how to establish negotiation requirements. This program also covers methods for researching the party with whom the negotiation will be held, as well as what types of information to find, such as the other party's reputation, negotiation style, and probable requirements. In addition, this program covers how to determine concessions, steps to
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ISO 9001 2000 The Auditing Process
In ISO 9001:2000: The Auditing Process you learn about the fundamentals of the auditing process for ISO 9000: 2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Learn To Identify features of a quality audit. Identify features of an audit
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In ISO 9001:2000: The Auditing Process you learn about the fundamentals of the auditing process for ISO 9000: 2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Learn To Identify features of a quality audit. Identify features of an audit
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Team Leadership Conducting Productive Team Meetings
... team meeting, you will be sitting down with Elizabeth to establish the particulars for the meeting, prepare an agenda, and assign roles. Unit 2: Leading Team Meetings (0.5 - 1 hour) Identify the correct order of the steps for conducting a team meeting. Follow steps for conducting a team meeting. Use guidelines to maintain
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... team meeting, you will be sitting down with Elizabeth to establish the particulars for the meeting, prepare an agenda, and assign roles. Unit 2: Leading Team Meetings (0.5 - 1 hour) Identify the correct order of the steps for conducting a team meeting. Follow steps for conducting a team meeting. Use guidelines to maintain
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Team Leadership Promoting Your Team s Effectiveness
...steps for setting team goals. Establish ways to measure progress of team goals. Create standards to measure performance. Follow guidelines to overcome a team's ineffectiveness. Take action to prevent the negative effects of diversity in your team. Follow
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...steps for setting team goals. Establish ways to measure progress of team goals. Create standards to measure performance. Follow guidelines to overcome a team's ineffectiveness. Take action to prevent the negative effects of diversity in your team. Follow
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Team Conflict Resolving Team Conflict
...ructive and constructive conflict. Establish behavioral differences between destructive and constructive conflict. Turn destructive conflict into constructive conflict in a team setting. Simulation Overview: In this simulation, you will meet with Terre Jones, Icon's Project Manager and Technical
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...ructive and constructive conflict. Establish behavioral differences between destructive and constructive conflict. Turn destructive conflict into constructive conflict in a team setting. Simulation Overview: In this simulation, you will meet with Terre Jones, Icon's Project Manager and Technical
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Principles of Marketing Pricing Strategy
...addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect pricing decisions, and the steps of the pricing process. Learn To Identify the objectives your pricing strategy might achieve. Apply the correct terminology when developing a pricing strategy.
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...addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect pricing decisions, and the steps of the pricing process. Learn To Identify the objectives your pricing strategy might achieve. Apply the correct terminology when developing a pricing strategy.
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Project Teams Building a Project Team
...ng a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change. Learn To Identify the levels of need being met according to Maslow's Hierarchy of Needs.
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...ng a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change. Learn To Identify the levels of need being met according to Maslow's Hierarchy of Needs.
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Windows 2000 Upgrading from Windows NT 4 0--Part 3
...velop a restructure strategy for a specified scenario. o Establish trust between domains by using the Active Directory Domains and Trusts console. o Create an Organizational Unit by using the Active Directory Users and Computers console. o Create a site by using the AD Sites and Services console. o Implement a group policy by using the Active Directory Users and Computers console. o Create
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...velop a restructure strategy for a specified scenario. o Establish trust between domains by using the Active Directory Domains and Trusts console. o Create an Organizational Unit by using the Active Directory Users and Computers console. o Create a site by using the AD Sites and Services console. o Implement a group policy by using the Active Directory Users and Computers console. o Create
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Windows 2000 Upgrading from Windows NT 4 0--Part 3
...velop a restructure strategy for a specified scenario. o Establish trust between domains by using the Active Directory Domains and Trusts console. o Create an Organizational Unit by using the Active Directory Users and Computers console. o Create a site by using the AD Sites and Services console. o Implement a group policy by using the Active Directory Users and Computers console. o Create
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...velop a restructure strategy for a specified scenario. o Establish trust between domains by using the Active Directory Domains and Trusts console. o Create an Organizational Unit by using the Active Directory Users and Computers console. o Create a site by using the AD Sites and Services console. o Implement a group policy by using the Active Directory Users and Computers console. o Create
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CIW Internetworking Professional Part 1 TCP IP Fundamentals
...tify functions of the main Internet authorities. • Establish a baseline using Sniffer Basic. • Generate a graph to compare network traffic with a baseline. • Identify the causes of performance degradation. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and
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...tify functions of the main Internet authorities. • Establish a baseline using Sniffer Basic. • Generate a graph to compare network traffic with a baseline. • Identify the causes of performance degradation. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and
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Self Development Balancing Your Personal Professional Life
... Personal and Professional Life, individuals learn how to establish priorities and make their daily life reflect those priorities. They explore ways to identify and manage the sources of stress in their life and pursue lifestyle changes in order to help manage various sources of stress. Learn To Differentiate among values, needs, and wants.
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... Personal and Professional Life, individuals learn how to establish priorities and make their daily life reflect those priorities. They explore ways to identify and manage the sources of stress in their life and pursue lifestyle changes in order to help manage various sources of stress. Learn To Differentiate among values, needs, and wants.
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A 2003 OS Technologies Part 4 Network Fundamentals
.../IP). To sequence the steps to establish a dial-up connection. To identify features of Digital Subscriber Line (DSL). To identify characteristics of Integrated Services Digital Network (ISDN). To identify functions and features of an Internet Connection Firewall (ICF).
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.../IP). To sequence the steps to establish a dial-up connection. To identify features of Digital Subscriber Line (DSL). To identify characteristics of Integrated Services Digital Network (ISDN). To identify functions and features of an Internet Connection Firewall (ICF).
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E-Business Part 8 Supply Chain Mgt E-Procurement
...eeded to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement. Learn To: a Identify the functions of supply chain management. a Identify the factors that affect the integration of the supply chain. a Identify the features of interenterprise integration. a Identify the features of e-procurement.
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...eeded to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement. Learn To: a Identify the functions of supply chain management. a Identify the factors that affect the integration of the supply chain. a Identify the features of interenterprise integration. a Identify the features of e-procurement.
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Managerial Leadership Motivating Employees
...s of learning her new role in the organization. Unit 2: Establishing Employee Priorities (0.5 - 1 hour) Identify guidelines for helping employees align their priorities with the organization's needs. Help an employee align his or her priorities to fit the organization's needs. Identify guidelines to use when evaluating
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...s of learning her new role in the organization. Unit 2: Establishing Employee Priorities (0.5 - 1 hour) Identify guidelines for helping employees align their priorities with the organization's needs. Help an employee align his or her priorities to fit the organization's needs. Identify guidelines to use when evaluating
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Executive Level Leadership Becoming an Executive Leader
...nd organizational focus in a team meeting where goals are established. Use specific methods to help you identify your goals as an executive level leader. Sequence the steps to take when translating a vision into action. Identify the benefits of a personal leadership plan. Identify the
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...nd organizational focus in a team meeting where goals are established. Use specific methods to help you identify your goals as an executive level leader. Sequence the steps to take when translating a vision into action. Identify the benefits of a personal leadership plan. Identify the
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Mentoring Implementing a Formal Mentoring Program
...steps for matching mentors to mentees, and guidelines for establishing strong mentoring relationships. Learn To Identify the main difference between a mentor and a coach. Identify the three factors of successful mentoring programs. Follow the steps for matching mentors and mentees.
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...steps for matching mentors to mentees, and guidelines for establishing strong mentoring relationships. Learn To Identify the main difference between a mentor and a coach. Identify the three factors of successful mentoring programs. Follow the steps for matching mentors and mentees.
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Web Site Security Internet Intranet Management Policies
...
Identify the tactics that prevent, detect, correct, and establish responsibility for electronic threats to a physical or electronic network.
Identify Internet threats and how to safeguard a Windows NT network from these threats.
Identify and track a network intruder.
Identify the uses and prevention tactics for sniffing and spoofing.
Identify the various items that provide network
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...
Identify the tactics that prevent, detect, correct, and establish responsibility for electronic threats to a physical or electronic network.
Identify Internet threats and how to safeguard a Windows NT network from these threats.
Identify and track a network intruder.
Identify the uses and prevention tactics for sniffing and spoofing.
Identify the various items that provide network
more...
From HAZMAT Plans & Programs, Inc
Spanish - Cranes and Rigging
The online Cranes and Rigging Safety course in Spanish is intended for Hispanic construction workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 550 Subpart N.
LEARNING
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The online Cranes and Rigging Safety course in Spanish is intended for Hispanic construction workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 550 Subpart N.
LEARNING
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Cranes & Rigging Safety 29 CFR 192655 Subpart N
The Cranes and Rigging Safety course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.
LEARNING OBJECTIVES:
1. Introduce the OSHA regulations
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The Cranes and Rigging Safety course is intended for workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in OSHA 29 CFR 1926. 55 Subpart N.
LEARNING OBJECTIVES:
1. Introduce the OSHA regulations
more...
From Serebra Learning Corporation
NET Solution Vision and Requirements
To establish the steps and techniques needed to define a solution vision and gather and analyze requirements A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions
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To establish the steps and techniques needed to define a solution vision and gather and analyze requirements A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions
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Implementing an Organization-wide Mentoring Program
Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating
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Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating
more...
Building Dynamic Teams Drive to a Mission
This course helps team members establish a structured process to define and prioritize group goals and objectives upon which its "mission statement" is based. Professionals who want to work more effectively with others to achieve shared goals.
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This course helps team members establish a structured process to define and prioritize group goals and objectives upon which its "mission statement" is based. Professionals who want to work more effectively with others to achieve shared goals.
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The Client-Consultant Relationship
...your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization, and build
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...your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization, and build
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Establishing Team and Customer Relationships
...learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a Customer Support Center, customer
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...learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a Customer Support Center, customer
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Implementing Project Human Resource Management
Most project managers have experienced the synergy of a well-functioning project team. When such a team exists, a project seems to run itself. A few of the secrets to a project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is
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Most project managers have experienced the synergy of a well-functioning project team. When such a team exists, a project seems to run itself. A few of the secrets to a project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is
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Program Lifecycle and Organization
...nagement life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close the program.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. Material from this
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...nagement life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close the program.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. Material from this
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Personal Accountability Working for Your Inner Boss
...t look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and
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...t look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and
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Successful Lifelong Learning
Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century,
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Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century,
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Teamwork and Results Without Authority
When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting
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When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting
more...
Presenting Your Case
...ctive business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It focuses on the use of visual aids and handouts in a presentation, the structure and development of a presentation in light of audience needs, and the elements involved in successfully delivering the
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...ctive business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It focuses on the use of visual aids and handouts in a presentation, the structure and development of a presentation in light of audience needs, and the elements involved in successfully delivering the
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Transitioning From Technical Professional to Management
For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and managerial competencies must all be mastered and continuously honed. The Transitioning from Technical Professional to Management Simulation will provide participants with the opportunity to
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For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and managerial competencies must all be mastered and continuously honed. The Transitioning from Technical Professional to Management Simulation will provide participants with the opportunity to
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Achieving Success with the help of a Mentor
Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success with the Help of a Mentor," you'll learn how a mentor can help you guide
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Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success with the Help of a Mentor," you'll learn how a mentor can help you guide
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A New Manager s Responsibilities and Fears
Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect
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Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect
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Energizing and Empowering Employees
Energy. Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to
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Energy. Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to
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Succession Planning Management
... you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession planning is an ongoing process, you will also learn how to evaluate
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... you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession planning is an ongoing process, you will also learn how to evaluate
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Team Leadership Promoting Your Team s Effectiveness
Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Managers and team leaders who are
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Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Managers and team leaders who are
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Successful Coaching Relationships
Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of
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Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of
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Key Stages in Coaching
Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping
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Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping
more...
Managing Yourself and Those Around You
Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Advanced Administrative Support Simulation
... and successfully improve your skills, you'll then try to establish a partnership with her. This will involve effectively pitching your partnership proposal. If she agrees to the proposal, you'll then have to implement the partnership plan. Also, as Maxine's partner, you'll need to represent her with confidence and authority when she's not in the office. This si Administrative support
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... and successfully improve your skills, you'll then try to establish a partnership with her. This will involve effectively pitching your partnership proposal. If she agrees to the proposal, you'll then have to implement the partnership plan. Also, as Maxine's partner, you'll need to represent her with confidence and authority when she's not in the office. This si Administrative support
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Scoping the Six Sigma Project
Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
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Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
more...
Inventory Management
In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick
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In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick
more...
Attorney-Client Privilege
This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and examines how the privilege
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This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and examines how the privilege
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Data Integration with C 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
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To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
Data Integration with Visual Basic 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
Application Implementation
To describe how to set up a Domino 6 server, configure a web site, and configure applications for offline access by web clients Lotus Domino R5 application developers
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To describe how to set up a Domino 6 server, configure a web site, and configure applications for offline access by web clients Lotus Domino R5 application developers
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IIS 6 0 Security
To identify IIS 6.0 permissions and authentication methods and to establish how to secure the IIS 6.0 environment Administrators who intend to employ Internet Information Services 6.0; IT professionals who wish to gain knowledge of IIS 6.0
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To identify IIS 6.0 permissions and authentication methods and to establish how to secure the IIS 6.0 environment Administrators who intend to employ Internet Information Services 6.0; IT professionals who wish to gain knowledge of IIS 6.0
more...
Installing SUSE Linux
To recognize milestones in the development of Linux and plan and conduct a basic SUSE Linux installation Linux system administrators with 6 months to 1 year's practical Linux experience
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To recognize milestones in the development of Linux and plan and conduct a basic SUSE Linux installation Linux system administrators with 6 months to 1 year's practical Linux experience
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Win2000 Professional Managing Hardware Devices
In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
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In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
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Win2000 Server Implementing Interoperability
...works and familiarizes you with the protocols required to establish interoperability. You will learn to install and configure various services as well as to access NetWare and Apple files and print resources from a Windows 2000 server. In addition, you will learn to enable Macintosh clients to access files in the Windows 2000 network. Guidelines for troubleshooting problems that you might
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...works and familiarizes you with the protocols required to establish interoperability. You will learn to install and configure various services as well as to access NetWare and Apple files and print resources from a Windows 2000 server. In addition, you will learn to enable Macintosh clients to access files in the Windows 2000 network. Guidelines for troubleshooting problems that you might
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Project Server 2003 Testing and Troubleshooting
To recognize how to test and troubleshoot Project Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams
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To recognize how to test and troubleshoot Project Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams
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Active Directory Sites Replication and Trusts
To distinguish between Active Directory sites, replication, and trusts, and identify how they are implemented and administered Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Windows Server 2003 Active Directory; learners preparing for MCSE certification exams
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To distinguish between Active Directory sites, replication, and trusts, and identify how they are implemented and administered Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Windows Server 2003 Active Directory; learners preparing for MCSE certification exams
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Network Infrastructure and topologies for Windows 2003 Enterprise networks
To identify the infrastructural requirements of an enterprise networking environment Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003
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To identify the infrastructural requirements of an enterprise networking environment Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003
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Microsoft Windows Server 2003 Designing the Infrastructure
To describe how to establish the main requirements for an Active Directory and network services infrastructure design Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003
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To describe how to establish the main requirements for an Active Directory and network services infrastructure design Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003
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Understanding and Maintaining Networks
To understand the principles of networking and basic diagnostic and troubleshooting techniques The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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To understand the principles of networking and basic diagnostic and troubleshooting techniques The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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Understanding and Supporting Networks
To understand network protocols and connectivity technologies and to establish and troubleshoot a network connection Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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To understand network protocols and connectivity technologies and to establish and troubleshoot a network connection Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)
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e-Business Part 8 Supply Chain Management and e-Procurement
It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement. Technical Manager, Business Manager, Project Managers. The final course in the e-Business curriculum focuses on how to manage an e-Business environment to work better with suppliers and vendors.
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It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement. Technical Manager, Business Manager, Project Managers. The final course in the e-Business curriculum focuses on how to manage an e-Business environment to work better with suppliers and vendors.
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Internet Fundamentals
To introduce the Internet, basic Internet technologies including connection, browser search, and cache technologies Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net
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To introduce the Internet, basic Internet technologies including connection, browser search, and cache technologies Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net
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Configuring Dial Peers and Special Purpose Connections
To configure dial peers and special-purpose connection types. IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)
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To configure dial peers and special-purpose connection types. IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)
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Ensuring Data Delivery in Networks
To demonstrate how to ensure the reliability of data delivery through the transport layer Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco
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To demonstrate how to ensure the reliability of data delivery through the transport layer Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco
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Operation and Configuration of Cisco IOS Switches
...establish connectivity to the appropriate network device in order to complete initial switch configurations and to verify the default configuration and status of switch devices Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies
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...establish connectivity to the appropriate network device in order to complete initial switch configurations and to verify the default configuration and status of switch devices Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies
more...
Operation and Configuration of Cisco IOS Routers
...establish connectivity to a router in order to complete the initial router configuration and to verify the default configuration and status of a functioning access-layer router Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies
more...
...establish connectivity to a router in order to complete the initial router configuration and to verify the default configuration and status of a functioning access-layer router Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies
more...
Data Storage in Oracle9i
To describe the data storage structures in an Oracle9i database and explain how to manage them Anyone wanting to learn about Oracle9i database administration
more...
To describe the data storage structures in an Oracle9i database and explain how to manage them Anyone wanting to learn about Oracle9i database administration
more...
Getting Started with Pocket PC 2002
To explore the basic functionality of the Pocket PC 2002 Users of handheld devices running Pocket PC 2002 as the operating system
more...
To explore the basic functionality of the Pocket PC 2002 Users of handheld devices running Pocket PC 2002 as the operating system
more...
Microsoft Project 98 Advanced
This course provides advanced-level training using Microsoft Project 98. A fictitious information technology consulting firm, Scott & Associates, is used throughout the course to illustrate important concepts. This course is designed for individuals who want to achieve advanced-level proficiency using Microsoft Project 98.
more...
This course provides advanced-level training using Microsoft Project 98. A fictitious information technology consulting firm, Scott & Associates, is used throughout the course to illustrate important concepts. This course is designed for individuals who want to achieve advanced-level proficiency using Microsoft Project 98.
more...
Presentation Skills : Preparation
...ces of success by preparing effectively. It will help you establish crystal clear objectives so that you can focus your energies on what you're trying to achieve and what your audience wants to hear. It will show you how to get inside your audience's mind so that you can stand up to present, confident of delivering what they want. And it will help you avoid those last minute logistical hiccups.
more...
...ces of success by preparing effectively. It will help you establish crystal clear objectives so that you can focus your energies on what you're trying to achieve and what your audience wants to hear. It will show you how to get inside your audience's mind so that you can stand up to present, confident of delivering what they want. And it will help you avoid those last minute logistical hiccups.
more...
Organisational Communication : Dealing with Authorities
...is course will help you use your resources effectively to establish and ensure safe working practices. It will encourage you to promote a safe working environment with your team, and it will help you comply with your legal responsibilities for health and safety. Developing safety sense requires investment, but the payoff is the knowledge that you, your team and your customers are safe and
more...
...is course will help you use your resources effectively to establish and ensure safe working practices. It will encourage you to promote a safe working environment with your team, and it will help you comply with your legal responsibilities for health and safety. Developing safety sense requires investment, but the payoff is the knowledge that you, your team and your customers are safe and
more...
Organisational Communication : Improving Safety
... will enable you to use your resources effectively and to establish and ensure safe working practices. You'll see how you can reduce losses, by actively preventing accidents, investigating them when they do occur and using the information to improve the safety system even further. It will explain all areas of a safety audit and why they are important for an organisation. Developing safety sense
more...
... will enable you to use your resources effectively and to establish and ensure safe working practices. You'll see how you can reduce losses, by actively preventing accidents, investigating them when they do occur and using the information to improve the safety system even further. It will explain all areas of a safety audit and why they are important for an organisation. Developing safety sense
more...
Caring For Your Customers
...establish effective customer relationships If YOU deal with customers either face-to-face or on the phone, you're the point of contact between customers and the organisation! It's your approach to customers that ensures, or denies, their satisfaction and determines whether they come back. The quality of service you provide to your internal customers, like your colleagues or people in other
more...
...establish effective customer relationships If YOU deal with customers either face-to-face or on the phone, you're the point of contact between customers and the organisation! It's your approach to customers that ensures, or denies, their satisfaction and determines whether they come back. The quality of service you provide to your internal customers, like your colleagues or people in other
more...
Personal Effectiveness - Teamworking: Defining Responsibilities in a Team
...ir responsibilities are. This course will show you how to establish what your responsibilities are, as an individual and as a team member and how knowing this will enable you and your team to achieve high performance together. You will see ways to assign responsibilities, how to gain responsibility for the things you want and when to take on more. You will also learn the difference between a
more...
...ir responsibilities are. This course will show you how to establish what your responsibilities are, as an individual and as a team member and how knowing this will enable you and your team to achieve high performance together. You will see ways to assign responsibilities, how to gain responsibility for the things you want and when to take on more. You will also learn the difference between a
more...
Project Teams Building a Project Team
Project Teams: Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change. Project managers, manager, and supervisors who are interested in learning more about how to build project
more...
Project Teams: Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change. Project managers, manager, and supervisors who are interested in learning more about how to build project
more...
Quality Management Business Process Improvement
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
more...
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
more...
Principles of Marketing Pricing Strategy
Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect
more...
Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect
more...
TCP/IP Protocols
Upon completion of this WestNet e-Learning module you will understand the details of the Internet's primary protocols and how networks and devices use those protocols to establish reliable connections and move data across the worldwide network.
more...
Upon completion of this WestNet e-Learning module you will understand the details of the Internet's primary protocols and how networks and devices use those protocols to establish reliable connections and move data across the worldwide network.
more...
Network Media
This module delves into cable and wireless media types. Lesson 1 highlights the important points about unshielded twisted pair (UTP) and shielded twisted pair (STP) as well as the two types of coax cooper cable. It also discusses the properties of multimode and singlemode fiber optic cable. Then it reviews the various wireless options and details the IEEE 802.11 group of wireless transmission
more...
This module delves into cable and wireless media types. Lesson 1 highlights the important points about unshielded twisted pair (UTP) and shielded twisted pair (STP) as well as the two types of coax cooper cable. It also discusses the properties of multimode and singlemode fiber optic cable. Then it reviews the various wireless options and details the IEEE 802.11 group of wireless transmission
more...
e-Business Part 8: Supply Chain Management and e-Procurement
It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement.
more...
It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement.
more...
Novell ZENworks for Desktops 2.0 Part 1: Application Management
This course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e. Application Launcher Remote Management and Workstation Manager) to manage Windows workstations through NDS.
more...
This course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e. Application Launcher Remote Management and Workstation Manager) to manage Windows workstations through NDS.
more...
Novell ZENworks for Desktops 2.0 Part 2: Desktop Management
This course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e. Application Launcher Remote Management and Workstation Manager) to manage Windows workstations through NDS.
more...
This course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e. Application Launcher Remote Management and Workstation Manager) to manage Windows workstations through NDS.
more...
Workplace Aggression: Taking a Proactive Approach
In Workplace Aggression: Taking a Proactive Approach participants will learn how their organization can proactively approach workplace aggression. They will learn how to identify improvements their organization can make to address workplace aggression and how to establish a workplace aggression policy. In addition they will learn how to use preventive hiring techniques to eliminate workplace
more...
In Workplace Aggression: Taking a Proactive Approach participants will learn how their organization can proactively approach workplace aggression. They will learn how to identify improvements their organization can make to address workplace aggression and how to establish a workplace aggression policy. In addition they will learn how to use preventive hiring techniques to eliminate workplace
more...
Business Finance: Time Value of Money
Business Finance: Time Value of Money offers the student an overview of the information required to calculate the future and present values of individual cash flows ordinary annuities annuities due perpetuities and investments with uneven cash flows. The program also covers how to calculate interest rates and maturity dates establish an amortization table and calculate payments on amortized
more...
Business Finance: Time Value of Money offers the student an overview of the information required to calculate the future and present values of individual cash flows ordinary annuities annuities due perpetuities and investments with uneven cash flows. The program also covers how to calculate interest rates and maturity dates establish an amortization table and calculate payments on amortized
more...
Self Development: Balancing Your Personal and Professional Life
In Self-Development: Balancing Your Personal and Professional Life individuals learn how to establish priorities and make their daily life reflect those priorities. They explore ways to identify and manage the sources of stress in their life and pursue lifestyle changes in order to help manage various sources of stress.
more...
In Self-Development: Balancing Your Personal and Professional Life individuals learn how to establish priorities and make their daily life reflect those priorities. They explore ways to identify and manage the sources of stress in their life and pursue lifestyle changes in order to help manage various sources of stress.
more...
Self Development: Developing Rapport Through Communication
Self-Development: Developing Rapport Through Communication offers the student an overview of the information required to develop communication fundamentals enhance connections and create impact with his or her language. The program details how to communicate effectively in writing in one-to-one and one-to-many conversations and through nonverbal cues. The program also details how to make a good
more...
Self-Development: Developing Rapport Through Communication offers the student an overview of the information required to develop communication fundamentals enhance connections and create impact with his or her language. The program details how to communicate effectively in writing in one-to-one and one-to-many conversations and through nonverbal cues. The program also details how to make a good
more...
Interpersonal Communication: Telephone Skills
Interpersonal Communication: Telephone Skills will help you develop the skills needed to project a positive image on the telephone properly address callers and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions employ strategies to control a conversation and effectively handle situations with difficult callers.
more...
Interpersonal Communication: Telephone Skills will help you develop the skills needed to project a positive image on the telephone properly address callers and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions employ strategies to control a conversation and effectively handle situations with difficult callers.
more...
Call Center Management: Managing an Inbound Call Center
Call Center Management: Managing an Inbound Call Center gives the student an overview of inbound call centers managerial roles and technologies that affect call centers. The program also gives the student guidelines for establishing a call center as well as things to remember when establishing the call center. Learning the material in this program the student will be able to establish a call
more...
Call Center Management: Managing an Inbound Call Center gives the student an overview of inbound call centers managerial roles and technologies that affect call centers. The program also gives the student guidelines for establishing a call center as well as things to remember when establishing the call center. Learning the material in this program the student will be able to establish a call
more...
Call Center Management: Measuring Quality and Performance
Call Center Management: Measuring Quality and Performance teaches the student information about customer expectations and how to reduce the percentage of a call center's lost calls. The program also teaches students about various staffing tactics provides a process for calculating staff levels and identifies the types of reports that call center managers use to evaluate a call center's
more...
Call Center Management: Measuring Quality and Performance teaches the student information about customer expectations and how to reduce the percentage of a call center's lost calls. The program also teaches students about various staffing tactics provides a process for calculating staff levels and identifies the types of reports that call center managers use to evaluate a call center's
more...
Call Center Management: Managing and Motivating Your Staff
Call Center Management: Managing and Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally the program provides students with processes and
more...
Call Center Management: Managing and Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally the program provides students with processes and
more...
Sales Skills: The Fundamentals
In Sales Skills: The Fundamentals participants will learn the six basic steps of the sales process how to understand their client's decision-making practices and the meanings of commonly used sales terms. In addition participants will learn how to establish credibility and how to take a proactive approach to sales.
more...
In Sales Skills: The Fundamentals participants will learn the six basic steps of the sales process how to understand their client's decision-making practices and the meanings of commonly used sales terms. In addition participants will learn how to establish credibility and how to take a proactive approach to sales.
more...
Sales Skills: Gaining Customer Commitment
...Skills: Gaining Customer Commitment you will learn how to establish credibility and develop relationships with your clients as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need how to determine which stage of need a client is in and how to help clients envision themselves benefiting from your product or service. In addition
more...
...Skills: Gaining Customer Commitment you will learn how to establish credibility and develop relationships with your clients as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need how to determine which stage of need a client is in and how to help clients envision themselves benefiting from your product or service. In addition
more...
Coaching: Building Relationships
In Coaching: Building Relationships you will learn how to establish a coaching relationship with your employees evaluate employees' personality types and detect morale-building motivators. In addition you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your
more...
In Coaching: Building Relationships you will learn how to establish a coaching relationship with your employees evaluate employees' personality types and detect morale-building motivators. In addition you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your
more...
Coaching: Applying the Coaching Process
In Coaching: Applying the Coaching Process you will learn how to establish coaching objectives identify the best opportunities to coach and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals implement an appropriate reward system and monitor your employees' performance.
more...
In Coaching: Applying the Coaching Process you will learn how to establish coaching objectives identify the best opportunities to coach and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals implement an appropriate reward system and monitor your employees' performance.
more...
Negotiating: Preparing for a Negotiation
...ables how to identify objectives and variables and how to establish negotiation requirements. This program also covers methods for researching the party with whom the negotiation will be held as well as what types of information to find such as the other party's reputation negotiation style and probable requirements. In addition this program covers how to determine concessions steps to
more...
...ables how to identify objectives and variables and how to establish negotiation requirements. This program also covers methods for researching the party with whom the negotiation will be held as well as what types of information to find such as the other party's reputation negotiation style and probable requirements. In addition this program covers how to determine concessions steps to
more...
e-Business Part 8: Supply Chain Management and e-Procurement
It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management establish business-business relationships and electronic procurement.
more...
It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management establish business-business relationships and electronic procurement.
more...
From Custer Consultants, Inc
Project Management The Earned Value Approach
In this live, online class we will show you all the Earned Value methods and techniques, define all the terms and factors, introduce you to the key EVM data points, explain how to plan your project to take best advantage of EVM, teach you to calculate variances and indices, and show you how to use these skills to effectively manage your project. The knowledge you gain will establish you as the
more...
In this live, online class we will show you all the Earned Value methods and techniques, define all the terms and factors, introduce you to the key EVM data points, explain how to plan your project to take best advantage of EVM, teach you to calculate variances and indices, and show you how to use these skills to effectively manage your project. The knowledge you gain will establish you as the
more...
From SilkWeb Consulting & Development LLC
New Supervisor Training
Supervisors need practical knowledge and useful tools they can employ to ensure productivity, growth, and quality. This program covers topics relevant to newly promoted supervisors. New Supervisors need to learn to set boundaries, run successful workgroups, establish goals and expectations, give performance feedback, address general supervision issues, and motivate staff.
more...
Supervisors need practical knowledge and useful tools they can employ to ensure productivity, growth, and quality. This program covers topics relevant to newly promoted supervisors. New Supervisors need to learn to set boundaries, run successful workgroups, establish goals and expectations, give performance feedback, address general supervision issues, and motivate staff.
more...
From Software Training Academy, Inc
The JSP Standard Tag Library
...Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth:
The core actions, which support JSP expressions for JSP 1.x containers, flow control for procedural
more...
...Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth:
The core actions, which support JSP expressions for JSP 1.x containers, flow control for procedural
more...
Securing Java Web Applications Rev 5 0
Description
This advanced course shows experienced developers of Java web applications how to secure those applications and to apply best practices with regard to secure enterprise coding. Authentication, authorization, and input validation are major themes, and students get good exposure to basic Java cryptography for specific development scenarios, as well as thorough discussions of HTTPS
more...
Description
This advanced course shows experienced developers of Java web applications how to secure those applications and to apply best practices with regard to secure enterprise coding. Authentication, authorization, and input validation are major themes, and students get good exposure to basic Java cryptography for specific development scenarios, as well as thorough discussions of HTTPS
more...
Java Server Pages JSP
...applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development.
By the end of the module students will be able to create their own JSP applications, including
more...
...applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development.
By the end of the module students will be able to create their own JSP applications, including
more...
Introduction to Java Server Pages JSP
...applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development.
By the end of the module students will be able to create their own JSP applications, including
more...
...applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development.
By the end of the module students will be able to create their own JSP applications, including
more...
Enterprise JavaBeans
...terfaces to assist with persistence code and to correctly establish bean-to-bean communication.
Develop message-driven beans and understand their unique nature within the EJB architecture.
Use 2.x container-managed persistence and make intelligent design choices based on the practical implications of BMP and CMP features.
Implement 2.x CMP entity bean relationships.
Understand the EJB
more...
...terfaces to assist with persistence code and to correctly establish bean-to-bean communication.
Develop message-driven beans and understand their unique nature within the EJB architecture.
Use 2.x container-managed persistence and make intelligent design choices based on the practical implications of BMP and CMP features.
Implement 2.x CMP entity bean relationships.
Understand the EJB
more...
From Training Link Education S.E.A
DIPLOMA IN INTERIOR DESIGN
...n interior design project a develop a business plan for establishing a design business a identify the tools of the trade
Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Interior Design, and planning to establish an interior design small business. No prior knowledge is required.
Format: Study Method The course is
more...
...n interior design project a develop a business plan for establishing a design business a identify the tools of the trade
Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Interior Design, and planning to establish an interior design small business. No prior knowledge is required.
Format: Study Method The course is
more...
Certificate in Tourism Skills
Content: This programme is designed for people who wish to gain an understanding of how to plan and establish a small tourism based business. No prior knowledge is required
more...
Content: This programme is designed for people who wish to gain an understanding of how to plan and establish a small tourism based business. No prior knowledge is required
more...
Certificate in Fast Food & Snack Bar Management
Content:
This programme is designed for people who wish to gain an understanding of how to plan, establish and run a successful fast food outlet. No prior knowledge is required
more...
Content:
This programme is designed for people who wish to gain an understanding of how to plan, establish and run a successful fast food outlet. No prior knowledge is required
more...
Certificate in Guest House Operations
Content:
This programme is designed for people who wish to gain an understanding of how to plan, establish and run a successful guest house. No prior knowledge is required
more...
Content:
This programme is designed for people who wish to gain an understanding of how to plan, establish and run a successful guest house. No prior knowledge is required
more...
From The Jacman Group
OSHA - 10 30 Hour General Industry Outreach Training Program
...e the general requirements for general safety standards
Establish the guidelines and requirements for special purpose equipment
TOPICS COVERED:
Introduction to OSHA, OSH Act, Inspections, Citations, and Penalties
Walking and Working Surfaces
Means of Egress and Fire Protection
Electrical
Flammable and Combustible Liquids
Personal Protective Equipment
Machine
more...
...e the general requirements for general safety standards
Establish the guidelines and requirements for special purpose equipment
TOPICS COVERED:
Introduction to OSHA, OSH Act, Inspections, Citations, and Penalties
Walking and Working Surfaces
Means of Egress and Fire Protection
Electrical
Flammable and Combustible Liquids
Personal Protective Equipment
Machine
more...
From SpeedTeach
Business Corporate Coaching
... Improvement of relationships at work. Coaching helps to establish an atmosphere of mutual respect and trust.
Flexibility and adaptability. Coaching provides for fast adaptation to changes, which is quite relevant in today s business world.
Staff motivation. Coaching helps people to fully develop their potential, increase their self-esteem and thus raise the quality of their work.
more...
... Improvement of relationships at work. Coaching helps to establish an atmosphere of mutual respect and trust.
Flexibility and adaptability. Coaching provides for fast adaptation to changes, which is quite relevant in today s business world.
Staff motivation. Coaching helps people to fully develop their potential, increase their self-esteem and thus raise the quality of their work.
more...
From Power-Tech Engineers, Inc
Primavera 6 Project Management Scheduling Course
...o activities
User-Defined Fields and Global Change
a Establish user-defined fields
a Define global change parameters
a Run a global change
Portfolios
a Create a portfolio
a Add projects to a portfolio
a Open projects using portfolios
Advanced Scheduling
a Calculate multiple float paths when scheduling
a Explain the difference between the scheduling logic
more...
...o activities
User-Defined Fields and Global Change
a Establish user-defined fields
a Define global change parameters
a Run a global change
Portfolios
a Create a portfolio
a Add projects to a portfolio
a Open projects using portfolios
Advanced Scheduling
a Calculate multiple float paths when scheduling
a Explain the difference between the scheduling logic
more...
From Wavelength
Instructional Design for Senior Professionals
...y the knowledge of instructional design to current job to establish knowledge-leadership in any learning-oriented function.
IDSP Online - Content Outline:
===============================
1. Approaches to Instructional Design
2. Application of Behaviorism
3. Application of Cognitivism and Constructivism
4. Content/ training development process & the ADDIE model.
5. Application of
more...
...y the knowledge of instructional design to current job to establish knowledge-leadership in any learning-oriented function.
IDSP Online - Content Outline:
===============================
1. Approaches to Instructional Design
2. Application of Behaviorism
3. Application of Cognitivism and Constructivism
4. Content/ training development process & the ADDIE model.
5. Application of
more...
From Morningstar Ventures
Consulting Skills Assessment
...ional strategy during change, a feedback process can help establish goals and metrics for new desired behaviors from change leaders and influencers.
CSA is also a tool for implementation of the skills and practices highlighted in our very popular workshop, the Advanced Consulting Skills course. The CSA provides a focal point for establishing development goals and practicing new skills after
more...
360 Degree Feedback Assessment
...strategy during change, a 360 feedback process can help establish goals and metrics for new desired behaviors.
Facts You Need to Know
All feedback except that of the direct manager is confidential. The feedback is likely to be more candid than face-to-face feedback.
The data is just the beginning. 360 feedback is specific and targeted yet responses are perceptions, and those
more...
From RRC Training
NEBOSH International General Certificate e-Learning
The NEBOSH International General Certificate concentrates on local legal requirements, incorporating international standards (such as ILO Codes of Practice) and general principles of good practice, making it relevant to personnel all over the world. It has been designed for managers, supervisors and employee representatives and is ideal for anyone who wants to establish a career in health and
more...
The NEBOSH International General Certificate concentrates on local legal requirements, incorporating international standards (such as ILO Codes of Practice) and general principles of good practice, making it relevant to personnel all over the world. It has been designed for managers, supervisors and employee representatives and is ideal for anyone who wants to establish a career in health and
more...
NEBOSH National General Certificate e-Learning
The ability to learn remotely is one of the real advantages of modern technology. RRC s e-Zone is a unique
e-learning system which gives you access to a real tutor and fellow students in a virtual classroom. This two-way
online relationship with your tutor is why RRC leads the way in online learning.The NEBOSH National General Certificate provides a sound introduction to the basics of occupational
more...
The ability to learn remotely is one of the real advantages of modern technology. RRC s e-Zone is a unique
e-learning system which gives you access to a real tutor and fellow students in a virtual classroom. This two-way
online relationship with your tutor is why RRC leads the way in online learning.The NEBOSH National General Certificate provides a sound introduction to the basics of occupational
more...
From Teach Me IT
NT Server 4.0 Administration
Administering NT Server 4.0 WBT is the third course in the NT Server 4.0 curriculum. It is meant to acquaint users with the different tools that can be used for administering NT Server 4.0. After completing this course, the user will be able to:
Configure the Directory Replicator service
Implement the export sever
Implement the import computer
Configure License Manager
Utilize License
more...
Administering NT Server 4.0 WBT is the third course in the NT Server 4.0 curriculum. It is meant to acquaint users with the different tools that can be used for administering NT Server 4.0. After completing this course, the user will be able to:
Configure the Directory Replicator service
Implement the export sever
Implement the import computer
Configure License Manager
Utilize License
more...
From Sessions Online School of Design
Branding & Identity Course
... wonder how giant corporations such as CBS, BMW, and Sony establish their corporate images? And how important these company images are in promoting their respective franchises? You'll discover the answers in this course.
Explore through case studies the essential skills required to design logos, marketing materials, and advertising programs to establish and promote a corporate identity.
more...
... wonder how giant corporations such as CBS, BMW, and Sony establish their corporate images? And how important these company images are in promoting their respective franchises? You'll discover the answers in this course.
Explore through case studies the essential skills required to design logos, marketing materials, and advertising programs to establish and promote a corporate identity.
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
