Establish Web-based Seminars

Call Center Social Media Certification - Live Online - May 9-11 2012 ...provides the practical knowledge and insights required to establish objectives and strategies and to properly select the social media platforms to engage consumers, while monitoring and measuring the results of these efforts. Live Online Call Center Training Our live online call center training provides a cost-effective way to maximize your training, provide virtual training in your call  more...

Call Center Social Media Certification - Live Online - October 3-5 2012 Social media represents one of the most significant changes in consumer media behavior in history, resulting in fundamental shifts in the way companies communicate and interact with consumers. This course provides the practical knowledge and insights required to establish objectives and strategies and to properly select the social media platforms to engage consumers, while monitoring and measuring  more...

Top Tips For Managers to Prevent Harassment in your Workplace ...to Avoid Retaliation Claims a Methods for Employers To Establish the Ellerth and Farragher Affirmative Defenses to Harassment Claims a Tips on What Your Anti-Harassment Policy Should Contain a What You Need to Do in Addition to Having a Policy to Establish that you have Exercised a Reasonable Care" Under the Law a Tips for What HR Should Do When it Receives a Complaint of  more...

Running Effective Meetings Training ...and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants ' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate  more...

Comprehensive JSP Training ...applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development. By the end of the module students will be able to create their own JSP applications, including  more...

Introduction to JavaServer Pages ...applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development. By the end of the module students will be able to create their own JSP applications, including interactive  more...

FDA 483 Observations in the Laboratory What went wrong How can they be avoided - Webinar GlobalCompliancePanel In order to proactively address areas of concern to the FDA and other regulators, All units within each pharmaceutical firm should review recent regulatory observations and proactively establish programs or systems to address the regulatory concerns. Tuesday, January 10, 2012 10: 00 AM PST | 01: 00 PM EST  more...

Job Evaluation Methods and Plans - Webinar By TrainHR ...ew the purpose and types of Job Evaluation Plans, used to establish grade levels for a company's job classifications. Job Evaluation Plans such as Ranking, Paired Comparison, Whole Job Method, Hay Plan, Factor Comparison, GS Classification System, Single Factor, Limited Factor, and Competency based plans will be addressed. In addition, the factors leading up the Job Evaluation process will  more...

Risk Assessment - Compliance Using Easy To Fill Out Documentation BY GCP This webinar teaches how to determine and document risk in a process in order to reduce validation time and ensure compliance  more...

Master Production Record Requirements - Webinar By GlobalCompliancePanel ...duction Records. The material will enable attendees to establish a consistent approach to the design of MPR, including cover page content, instructions, processing requirements and limits, and signature expectations. (There will also be a note on Device Master Record.) In addition to learning what is meant by "list of components", the session will cover attachments and documentation  more...

Human Behavior in Cleanrooms and Controlled Environments - Webinar By GlobalCompliancePanel his live webinar concentrates on identifying good and bad cleanroom behavior. It provides training in cleanroom contaminants and how they are affected by humans. The key benefits of this course are: In-dept understanding of cleanroom contaminants. Achieve satisfactory inspections more easily. Higher assurance of new medical product approvals. Minimize nonconformances.  more...

Auditing an Active Pharmaceutical Ingredient API Contract Manufacturing Organization CMO - Webinar By GlobalCompliancePanel ...icable GMP is important, how to apply the GMP and what to establish with a CMO is critical to your supply chain. Areas Covered in the Session: * Examine key elements of an API audit * Audit preparation * The audit itself o Opening Session o Audit itself o What to look for? o Discussion of findings o Suggestions and  more...

Requirements of the Master Production Record - Webinar By GlobalCompliancePanel ...duction Records. The material will enable attendees to establish a consistent approach to the design of MPR, including cover page content, instructions, processing requirements and limits, and signature expectations. (There will also be a note on Device Master Record.) In addition to learning what is meant by "list of components", the session will cover attachments and documentation  more...

Gowning Systems Used in Cleanrooms Controlled Environments - Webinar By GlobalCompliancePanel ...ents can also vary and needs to be controlled in order to establish a consistent manufacturing environment. Areas Covered in the Session: * Identify what garment systems are available. * Identify and discuss good and bad cleanroom gowning. * Identify gowning techniques and sequence. * Discuss what role each garment part plays in contamination control and human safety.  more...

Elements of the Lot Disposition Process - Webinar By GlobalCompliancePanel ...ide the content for pharmaceutical manufacturing sites to establish sound quality management system procedures for the disposition of intermediates, API, drug substances, medical devices, finished product, and in-house manufactured components. It will describe a well-defined Quality role, identify requirements for resources, and outline the expectations for documentation review.  more...

HIPAA Breach Notification What to do to prevent breaches and what to do when they happen to you - Webinar By GCPanel ... incident occurs. In addition, a policy framework to help establish good security practices is presented. * We'll cover the essentials of information security methods you can use to keep breaches from happening, and be in compliance with the HIPAA Security Rule as well. We'll also discuss the new penalties for non compliance, including mandatory penalties for "willful neglect" that begin  more...

The Investigation System Discovery Planning Root Cause Analysis CAPA - Webinar By GlobalCompliancePanel ... what documentation is required along the way, and how to establish a comprehensive and compliant investigation system. Why should you attend: Inadequate failure investigations continue to be a major GMP deficiency cited during routine and "for-cause" inspections conducted by the FDA. While the FDA recognizes that failures are a part of business, it expects comprehensive investigations of  more...

Process Validation for Medical Devices - Webinar By GlobalCompliancePanel ... design and validation of the process, a manufacturer can establish a high degree of confidence that all manufactured units from successive lots will be acceptable. Successfully validating a process reduces the dependence upon in-process and finished device testing. Routine finished device testing is often insufficient to assure product quality. In some cases, destructive testing is required to  more...

Medical Device Reporting Regulations and Violations - Webinar By GlobalCompliancePanel Overview: This presentation will review the Medical Device Reporting regulations and common violations leading to Warning Letter filings by FDA. As part of the review, actual Warning Letter and FDA-483 citations of small and large medical device manufacturers will be explored for Medical Device Reporting issues. There is a great deal of concern at FDA over the quality of the information  more...

Operational Risk Management Ensuring Safety for Food Systems - Webinar By GlobalCompliancePanel ...k management simply requires attention. This session will establish a way of thinking about risks and their management that allows managers to simply define and incorporate risk reduction strategies into their own processes. Emphasis is on defining and managing risk levels prior to problems that may lead to significant setbacks. The procedures covered are mathematically sound, simple to  more...

New Changes to HIPAA The latest changes in the regulations and what they mean to you - Webinar By GlobalCompliancePanel ...business associates and their subcontractors will need to establish compliance programs. And the regulations include new requirements for audits by the US Department of Health and Human Services and mandatory penalties in the event of willful neglect of the regulations. This teleconference will help health information professionals understand what they have to do, and when, and what to keep in  more...

FDA 483 Observations in the Laboratory What went wrong How can they be avoided - Webinar By GlobalCompliancePanel ...uld review recent regulatory observations and proactively establish programs or systems to address the regulatory concerns. In this webinar we will focus on the laboratory and recent FDA laboratory based operations. We will review observations, identify the real issue and suggest actions to prevent similar observations in other laboratories. Why you should attend: An FDA 483 observation  more...

Statistical Concepts of Process Validation - Webinar by GlobalCompliancePanel ... guidance explains the use of design experiments (DOE) to establish process parameters and develop challenge points for the Operational Qualification (OQ) phase. The guidance explains the concepts of process capability showing the relationship between the process statistical characterization and the engineering specification transferred from design. Statistical Process Control (SPC) is an  more...

Change Control and Logging in the PCI environment - Webinar by GlobalCompliancePanel Change control in IT environments has been a focus for a decade or so, especially for application changes. In this webinar you will learn: The components of a strong change management program, including specifics on configuration management, system hardening, and compliance review. In addition, the types of logging and monitoring required by the PCI DSS will be discussed which will enable  more...

Pharmaceutical Manufacturing Batch Record Review - Webinar by GlobalCompliancePanel The Learning Objectives of this presentation include: * Recognize regulatory (FDA/ EU) requirements for batch records and batch record review * Modeling best practices of a technical review of batch records * Discover the essentials of batch record reviewer qualifications and training * Acquire confidence in determining the final decision or recommendations. * Establish  more...

Through the Customer Eyes Tuesday Sept 28 2010 100 pm ET Through the Customer's Eyes is a powerful, practical training and certification program for customer service representatives that will benefit any employee who interacts with customers. Developed in cooperation with, and endorsed by, the International Customer Service Association, Through the Customer's Eyes will help you: Improve productivity. Increase employee retention. Implement  more...