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From Webucator
Running Effective Meetings Training ...and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants ' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate  more...
Comprehensive JSP Training instructor led training ...applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to use of dedicated JavaBeans to JSP expressions, and quick introductions of JSTL and custom tag development. By the end of the module students will be able to create their own JSP applications, including  more...
From HR Learning Center LLC
Top Tips For Managers to Prevent Harassment in your Workplace ...to Avoid Retaliation Claims a Methods for Employers To Establish the Ellerth and Farragher Affirmative Defenses to Harassment Claims a Tips on What Your Anti-Harassment Policy Should Contain a What You Need to Do in Addition to Having a Policy to Establish that you have Exercised a Reasonable Care" Under the Law a Tips for What HR Should Do When it Receives a Complaint of  more...
From Business Expert Webinars
E-Mail Communication: Power, Peril, and Protocol ...your firm. Dr. Julie Miller has made it her mission to establish the importance of proper e-mail etiquette. Dr. Miller, a business-writing expert for over 30 years and author of Business Writing That Counts!, teaches busy professionals how to leverage the power of e-mail while avoiding its perils, and legal ramifications. In this webinar, you ll discover: E-mail do s and don ts  more...
Use Customer Service to Win Loyal Clients ...erformance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue and profits As an added bonus, the first 20 registrants will receive an autographed copy of Susan's widely acclaimed book, 'The Service Journey.' Susan Hoekstra is a customer service expert, author of The Service Journey, a  more...
Advanced Customer Service Planning for Services Firms ...tomer service elements most important to your clientele Establish performance standards and measurements for your customer service program Communicate with all of your employees about the importance of customer service and their role in shaping the experience Teach your employees to deliver proactive customer service so they wow your clients Design a service recovery and escalation plan  more...
Establish A Solid Foundation for Your Small Business ...To succeed, you must learn the business fundamentals that establish the foundation for developing a thriving business. Raj Gavurla, author of the widely acclaimed book Winning at Entrepreneurship, helps entrepreneurs enhance their business knowledge while removing self-limiting barriers. He teaches you the key foundation components that every successful business must have and empowers you to  more...
Create A Winning Workplace Culture ...ook 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial spirit  more...
Establish A Solid Foundation for Your Small Business ...To succeed, you must learn the business fundamentals that establish the foundation for developing a thriving business. Raj Gavurla, author of the widely acclaimed book Winning at Entrepreneurship, helps entrepreneurs enhance their business knowledge while removing self-limiting barriers. He teaches you the key foundation components that every successful business must have and empowers you to  more...
Create a Client Experience to Grow Your Financial Advisor Practice ... is goal-driven to make you more effective and efficient Establish and manage client expectations effectively for high satisfaction Communicate your personalized approach to prospective clients John Comer is a principal with Comer Consulting, LLC. Comer Consulting helps financial advisors define their Carriage Trade Experience (client experience) and communicate their individuality. John  more...
Lead People, Not Companies ...the key characteristics of successful business leaders to establish a people-centric culture Implement a people-centric culture that motivates the employees to perform at peak levels Strengthen the relationship with your employees to establish a loyal following Maximize the performance from your employees for peak productivity Turn problem situations into opportunities for  more...
Wellness Strategies Following A Workforce Reduction Protect Profitability By Creating A Healthy Workforce You reduced your workforce to cut costs and become profitable. Yet, the profit strategy goes for naught if your healthcare costs skyrocket which will happen if you don't help the surviving employees adopt a healthy lifestyle. Increased stress, doubled-workload, and financial concern are creating health issues for your employees and their  more...
Board of Directors Accountability ... of legal standards Dr. Peg Jackson teaches you how to establish an appropriate operational environment by addressing the following: Identify the red flags that signal board dysfunction Ideas on how to prevent fraud and mismanagement Techniques to train your board on compliance Strategies for using the board to set the tone for the entire organization All registrants  more...
What Financial Planners Don t Tell Business Executives ...Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do you follow the tradition and  more...
Use Customer Service to Win Loyal Clients ...rformance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue and profits As an added bonus, the first 20 registrants will receive an autographed copy of Susan's widely acclaimed book, 'The Service Journey.' Susan Hoekstra is a customer service expert, author of The Service Journey, a  more...
Goal Achievement Strategies for Business Professionals Don t just set a goal achieve it! Another goal set another goal forgotten The real question is why? Was this a goal that should have been set in the first place? What obstacles kept you from achieving it? Business professionals will tell you that the key ingredient to their success recipe is their ability to set a goal and achieve it. Have you mastered this skill? If not, it could be limiting  more...
Create A Winning Workplace Culture ...ook 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial spirit  more...
Create A Winning Workplace Culture ...ook 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial spirit  more...
Use Customer Service to Win Loyal Clients ...rformance so you can deliver the experience they expect Establish service performance measurements that matter and use them to make changes the will boost revenue and profits As an added bonus, the first 20 registrants will receive an autographed copy of Susan's widely acclaimed book, 'The Service Journey.' Susan Hoekstra is author of The Service Journey, a client experience strategy book,  more...
Measuring the Value of Your Trade Show Program Over 73% of CFOs cite ROI as a critical factor in their evaluation of trade shows Yet, only a small handful of them have the metrics to justify their investment. Marketing programs that don't demonstrate a financial return for the investment are in danger of being cut from the budget. Who is accountable in your company for demonstrating the return on investment (ROI) from your trade show  more...
Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients  more...
How to Build Strategic Alliances to Grow Your Business ...on to the marketplace. Sharing her own success secrets in establishing strategic partnerships, she teaches you how to identify and collaborate with potential partners to establish synergistic relationships. You'll learn how to develop strategic alliances to become the 'one-stop-shop' that the market demands. And expand your market in the process. In this webinar, you'll learn:  more...
How Marketing Can Help Sales Sell More ... founder of Marketing Interactions, Inc., helps companies establish marketing-to-sales programs that dramatically improve customer acquisition. She ll show you how improved alignment increases selling time, eliminates wasted leads and boosts the results sales reps can achieve. Marketers have an unprecedented opportunity to facilitate sales enablement programs that propel alignment because  more...
What Financial Planners Don t Tell Business Executives ...Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do you follow the tradition and  more...
What Financial Planners Don t Tell Business Executives ...Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do you follow the tradition and  more...
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