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Lotus Domino Course Building the IBM Lotus Domino 8.5 Infrastructure This course covers installing and configuring a basic IBM Lotus Domino 8. 5 and IBM Lotus Notes infrastructure with a single domain and using an existing deployment plan. This Domino course also covers configuring replication and mail routing in the single-domain environment. The objective of the course is to teach: Set up the first server and the administrator Add Lotus Domino  more...

Business Operating System (BOS) Overview This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met. Course available in five languages: English German French Spanish Portuguese Course Objectives: Participant  more...

Process Failure Mode Effects Analysis PFMEA Session Information Session Date: July 31, 2008 Start time: 1:00 pm EDT Duration: 2.5 hours Session Fee: $250 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Process Failure Mode & Effects Analysis (PFMEA) This seminar will introduce the topic of (PFMEA) and provide guidelines in the application of a very  more...

Flash Essential Skills I Create engaging interactive Flash(swf) content for the web in this comprehensive two-day Flash class. This training focuses on learning the interface, working with the timeline to create animations and the essential workflow when creating content for the web. Create a complete Flash website with navigation, motion graphics, video and loaded content through simple interactive code. Build web  more...

Introduction To MS Access Our 2 day Introduction to MS Access course is suitable for complete beginners to Microsoft Access. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Access is required. Benefits At the end of this course you will have a good working knowledge of MS Access. You will feel more confident using Access, and be able to create a  more...

Advanced MS Project Brief Overview of Intro Course - Consolidate all areas of the Introductory Course Working With Resources - Assign Overtime Work to Apply Overtime Rates To Tasks - Adjusting resource schedules and pay rates - Use WBS to organise tasks for reporting schedules and tracking costs Reports, Filters & Views - Customise existing Reports, Filters & Views (task, resource & crosstab) - View & display  more...

Presentation A Presentation is a fast and potentially effective method of getting things done through other people. In managing any project, as public speaker, it is vitally important to be able to communicate your thoughts and ideas effectively, using a variety of tools and medium. You will need to develop and use this skill throughout your career, especially when you are working in the big competitive world.  more...

Project Management Project management represents a vast array of principles, skills, tools, and techniques designed to help people or organizations select and design an undertaking, envision a successful outcome, schedule phases and milestones, minimize risk, and measure progress. In this program we will highlight various project management knowledge areas which cover project management context Key Learning  more...

Quality calibration and call monitoring Call Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and Call  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Complain Handling and Resolution Complain Handling and Resolution Target Audience: All staff in customer service environment. Program Duration: 2 days Program Overview: Todaya ™s workforce is experiencing job burnout and complaints in epidemic proportions. Workers at all levels may face complaints about a situation, a process, a person or people. The important thing for an organization to have a formal  more...

Managing Customer Service Managing Customer Service Target Audience: HR Team, Managers, Heads of Department and Directors in customer service environment Program Duration: 2 days Program Overview: The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This two days workshop will provide you with an opportunity to explore your responsibilities within  more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...

Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...

Getting Employees Off To a Good Start ...ne the critical elements of effective employee training. Establish the importance of having an employee handbook for new and long-term employees. Program Contents: Finding, hiring, and keeping good people. Building employee commitment. Fast-track orientation. Designing a successful orientation program. The commitment curve. Adult learning principles and how to apply them. The  more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...

Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...

Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...

Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...

Foundations of Management Excellence Building a Strong Foundation A course to establish strong management a Foundations of Managementa lays the foundation for effective management and defines the principles of leadership and management excellence. It is a course for professionals seeking to build their career in management. This highly interactive and practical course will assist managers to learn and apply effective  more...

Certified Professional for Requirements Engineering IREB Learn techniques, methods and tools to elicit, document, validate and manage your requirements in the IREB Certified Professional for Requirements Engineering Course. Do you develop systems using modern technology? How can you be sure that you are developing the right system, the system your customer wants? In this course learn how to perform a successful project by handling your  more...

Managing Projects using Microsoft Project 2007 and Microsoft Project 2010 Program Objective The primary objectives of KnowledgeWoods Program on Managing Projects Microsoft Project 2007 and Microsoft Project 2010 are : - Hands-on experience on Microsoft Project so as to enable better planning, execution, monitoring & control of the projects. - Application of Project Management Techniques, Concepts, and Approaches to accomplish best performance in projects by  more...

Microsoft Project 2010 Training Program Objective The primary objectives of KnowledgeWoods Program on Managing Projects Microsoft Project 2010 are:- - Hands-on experience on Microsoft Project so as to enable better planning, execution, monitoring & control of the projects. - Application of Project Management Techniques, Concepts, and Approaches to accomplish best performance in projects by using Microsoft Project 2010.  more...

Operational Risk A course designed to establish, understand and explore the approaches to operational risk management. Delegates will discover the business benefits of appropriate risk control and the identification of key risk indicators and linking indicators to risk and control assessment. This course will be of benefit to those that are new to the subject or who are increasingly being involved in risk  more...

Balanced Scorecards At the highest level, the Balanced Scorecard is a framework to help organizations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behavior. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced  more...

ISO 22000_2005 Food Safety Management Systems Documentation Implementation and Internal Audit The International Standard of food safety management systems (FSMS) (ISO 22000: 2005) includes what made it the highest level of the activity of International Organization for Standardization (ISO) in the field of food safety and hygiene. The uniqueness of ISO 22000: 2005 is the main objective of its application to produce food products that don't cause any negative hygienic problems for the  more...

P3O Foundation Our P3O Foundation course covers the basics of the Office of Government Commerce (OGC) Portfolio, Programme and Project Offices (P3O) model. The purpose of this model is to provide universally applicable guidance, including principles, process, and techniques, which will enable individuals and organisations to successfully establish, develop and maintain appropriate support structures.  more...

EMPOWERING YOUR SAFETY HEALTH COMMITTEE Under Section 30 of the OSHA 1994, any employer with more than 40 employees is required to establish a Safety and Health Committee at the workplace where both employer and employees undertake the responsibility in implementing safety and health program at their workplaces. The main objective of this training is to give a systematic and procedural view and approach to the Safety Committee  more...

Lotus Training - Implementing A Sametime 8 Infrastructure ...ametime server in an existing IBM Lotus Domino Domain Establish the appropriate IBM Lotus Sametime security mechanisms for your environment, control Web access to server databases, and implement token authentication Configure ports on the IBM Lotus Sametime server Configure the Sametime Community and Meeting Services Configure Recorded Meeting Broadcast Services on an IBM Lotus  more...

IBM Lotus Training Building The Lotus Domino 85 Infrastructure This course covers installing and configuring a basic IBM Lotus Domino 8. 5 and IBM Lotus Notes infrastructure with a single domain and using an existing deployment plan. This Domino course also covers configuring replication and mail routing in the single-domain environment. The objective of the course is to teach: Set up the first server and the administrator Add Lotus Domino  more...

CISCO CALLMANAGER MCS BOOTCAMP CCM Course Description System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week. This course provides system engineers with the  more...

Coordinating Corporate Development Introduction: This workshop is designed for those who work as training coordinators, trainers, or developers of training programmes. In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the staff development process and plan the future training activity as a basis  more...

Advanced Selling Skills Course Objectives: The aim of this course is to enable delegates to forget the 'hard sell' approach, and to develop the skills required to achieve repeated success by improving their selling techniques. This course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business  more...

Customer Care - Developing a Care Culture Course Objectives: Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care  more...

Ethical Selling Techniques Course Objectives: Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.  more...

Dealing with bullying and harassment in the workplace Course Objectives: The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and  more...

Managing unacceptable employee behaviour Course Objectives: The aim of this course is to enable delegates to protect themselves and their organisation from grievance and legal disputes which could damage the reputation, operations and possibly profitability of their business. Contents: By the end of this course each delegate will be able to; Describe the seven types of difficult employees Identify different styles of  more...

Performance Management Course Objectives: This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all  more...

Effective Succession Planning Effective Succession Planning Fee: $300 Dates: 02/ 08/ 2010-03/ 14/ 2010 Instructor: Brian Mathews Succession planning is a process of developing talent within the organization to meet needs now and into the future. As the workforce is facing retirement of baby boomers, it is important to establish and implement a succession plan now. These topics will enable you to define, prepare and write a  more...

Time Management & Goal Setting For managers who are limited on time and need to learn to manage their time & get things done This 4 Hour workshop provides participants with the practical step-by-step essentials and tools that will result in good sound decisions regarding time for efficient task completion and less stress. In 4 hours your managers will learn how to: Prioritize Single out the "important"  more...

Meeting Facilitation Retreat Strategic Planning etc Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate... Strategic Planning Strategic Visioning & Planning Establish Values/ Mission/ Vision Project  more...

Customer Service Excellence This powerful 4-8 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence, that's why we sub-titled this workshop "From the Inside/ Out." Goals Know why providing good customer service is critical Build a model describing excellent and awful  more...

Customer Service Excellence This powerful 4-6 hour workshop will give your staff more than just the foundation on providing good customer service. It will give them the motivation, desire and ownership to satisfy your customers with excellence. Goals Know why providing good customer service is critical Build a model describing excellent and awful customer service Determine customers' standards for  more...

Earned Value Project Management EVM 12 PDUs Description Improve your project performance by unlocking the power of Earned Value Management. Understanding Earned Value Management is critical to your project success. Earned value project management is a valuable, unique, and long lasting contribution to the modern project manager's toolkit. It allows you to assess the status of any kind of project in terms of cost, schedule and scope,  more...

Linux System Administration Overview: This Linux Administrator training course is designed for IT professionals who are new to Linux and require core Administrator skills. This course will feature GUI based tools and introduce command line concepts to provide a solid foundation for someone planning to become a Linux Administrator. The objectives are that by the end of the 4 day course you will be able to perform  more...

NLP Practitioner with NLP Coach Option The NLP Practitioner training will teach you the basic tools/ skills of NLP and is followed by the NLP Coach training, designed to teach you how to apply these skills/ tools to the process of coaching. Although many NLP Practitioners and Master Practitioners a usea ™ their NLP skills in their coaching sessions, the NLP Coach training will specifically teach you how to apply the basic  more...

PICC Line Insertion Course Course Overview This advanced training is presented as an 8-hour course and includes theory and simulated practice on the anatomically correct Peter PICC line manikin. Successful completion allows the participant to insert this line according to healthcare facility policy*. This course is intended for the experienced Registered Nurse who wishes to stay current with the latest advancements in IV  more...

Kitchen and BIC We start from the beginning by differentiating the man made boards. The standards of the floor units, the wall units as well as the tall wall units. We work out the basic designs the cutting lists, working with the melamine, veneer and plya ™s .In this course we also make our own doors in solid timber using the rail and style cutters and the raised panel cutter. We work a lot with the  more...

Negotiating to Win - Negotiation Skills Training - 3 Day Seminar Location: Toronto Date: 2007-07-09 List Price: $1995 Offered Price: $1396.00 Seats Available: 1 This seminar shows you how to establish a formal planning process, prioritize key issues, break deadlocks and negotiate as part of a team. In a safe environment, practice persuasion techniques and identify the negotiation ploys of successful negotiators. Return to work equipped with the tools to  more...

Making the Transition to Management - 2 Day Seminar Location: Toronto Date: 2007-07-16 List Price: $1795 Offered Price: $1256.00 Seats Available: 1 How You Will Benefit * Understand your new managerial responsibilities - make a quick, effective transition to your new role * Establish credibility and effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation,  more...

Best Practices for the Multi Project Manager - 2 Day Seminar Location: Toronto Date: 2007-07-16 List Price: $1595 Offered Price: $1116.00 Seats Available: 1 How You Will Benefit * Meet the challenges of managing multiple projects * Learn how to balance staff and workload while reducing risk and conflict * Recognize which projects are top priority and which are not * Improve personal time management and communication  more...

Adobe® Dreamweaver® CS3 - Level 3 Location: Winnipeg Date: 2008-04-30 List Price: $275 Offered Price: $220.00 Seats Available: 2 Upon successful completion of this course, students will be able to: - establish database connectivity. - work with recordsets. - create interactive page elements. - administer database records. - create a user authentication system. - administer websites. For more information please  more...

Conducting Effective Meetings Making Meetings Work Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities, or  more...

Computer Basics - Starting Out Computer Basics - Starting Out is designed as a hands-on introduction to the world of personal computing for the novice. This course helps participants become familiar with computer terminology, understand the benefits of using a computer, and establish a foundation of computer skills on which they can build in the future. Specific goals are as follows: Your computer system including: what a  more...

Cascading Style Sheets Cascading Style Sheets (CSS) is an important component of successful Web design. It is integrated into HTML 4. 0. To create valid HTML 4. 0 pages you should use CSS to control your colors, typography, and layout schemes, rather than the HTML style-oriented tags and attributes of previous versions of HTML. In this course, you will be introduced to the concepts, techniques, properties, and values  more...

Managing Projects - nexient Target audience: Those who need the skills for efficient project implementation Learn How to: Master fundamental project management skills, concepts and techniques Link project goals and objectives to clear, compelling stakeholder needs Develop work breakdown structures Set realistic, measurable objectives and ensure positive results Estimate project costs and schedules using simple,  more...

Program Management Target audience: Experienced and senior project managers. Learn How to: Increase the effectiveness of an organizationa ™s approach to program management Initiate and organize a large-scale program to implement business strategy Manage stakeholder relationships effectively Manage, execute and control a successful program consisting of multiple, related projects Establish and  more...

Computer Basics - Starting Out cldouglas Computer Basics - Starting Out is designed as a hands-on introduction to the world of personal computing for the novice. This course helps participants become familiar with computer terminology, understand the benefits of using a computer, and establish a foundation of computer skills on which they can build in the future.  more...

A - Testing Techniques for Tracing and Validating Requirements- Nexient In this interactive course, you ll work to develop a master test plan under the guidance of an experienced instructor. You will also perform exercises designed to help you establish a risk-based and comprehensive master test strategy for a testing effort.  more...

Environmental And Occupational Health And Safety Management System Audits Intended for students who wish to establish & implement audit programs, or to review existing audit programs. You'll acquire knowledge that will enable you to update your audit system to include the generally accepted audit principles & practices.  more...

Art of Negotiating Applying Principled Negotiation Techniques In this workshop, you ll learn the structure of negotiation, its approaches, and the skill to conduct effective negotiations and how to establish the basis for successful negotiation long before you speak.  more...

Customer Service Training Managing Customer Service - new era Establish links between excellence in customer service & business practices & policies; Develop the skills & practices that are essential elements of a customer service focused manager; Recognize what employees are looking for to be truly engaged, more  more...

Vendor Selection A Collaborative Approach The course covers what project managers need to know to influence the contracting process to establish more effective, long-term, win-win relationships with capable, compatible partners.  more...

Schedule and Cost Control Learn the skills you need to effectively establish & manage a realistic schedule & detailed budget. Through hands-on exercises, you ll learn to develop a work breakdown schedule, grasp diagramming techniques, identify task relationships & more  more...

Microsoft Operations Framework MOF Foundation Microsoft Operations Framework (MOF) 4. 0 delivers practical guidance - not just theory - for everyday IT practices and activities. This guidance helps users establish and implement reliable, cost-effective IT services. MOF professionals have access to valuable content, templates and job aids. MOF is an agnostic and practical framework, the knowledge gained in the course applies to all  more...