Establishing Training

Windows 2003 Server and XP Administration This hands-on course provides students with the knowledge and skills they need to perform administrative duties for Windows Server 2003 and XP Professional systems. Students learn to install, configure and maintain the client and server operating systems, ensure server security and support remote users. Attendees will become familiar with Windows XP Professional and the different versions of more...

Adventures in Attitudes Empowerment begins with seeing the possibilities, not just the problems. It means changing out perspective - on ourselves and others. This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is key to establishing personal responsibility and more...

Making Meetings Work Objective Participants leave the workshop with strategies for both leading and attending more productive meetings. Content Determining when to hold a meeting; Developing agendas; Selecting attendees; Getting information when you aren t the leader; Defining roles; Establishing meeting ground rules; Making decisions; Managing group dynamics; Taking minutes; Keeping to the agenda; Managing more...

Delegation: The Gift that Grows Objective Each participant will leave the workshop with a plan for successfully delegating tasks in their real-world environment. Content Benefits of delegation; Overcoming barriers; Selecting tasks to delegate; Choosing the right person for the task; Assessing risk; Explaining the task and goals; Defining work standards; Sharing information; Encouraging input from the delegate; Establishing more...

Project Management Objective This workshop introduces participants to a structured process for managing a project and project team, and has them apply that process to an actual project they must complete. Content Project Scope; Uncovering expectations; Determining deliverables; Agreeing on success measures; Identifying stakeholders; Testing and negotiating expectations; Developing a strategy; Identifying tasks, more...

Leading Successful Project Teams This workshop challenges project managers to develop skills for assertively addressing typical problems on a project, including managing relationships with customers, stakeholders, end users, and project team members. Content Understanding different roles; Establishing ground rules; Building empowered relationships; Asking insightful questions; Bridging the technical gap; Identifying standards more...

Managing Relationships at Work Description This workshop helps participants improve relationships with managers, peers, and staff so that they work more effectively within the organization to accomplish business and department objectives. Content Social Style : Understanding the model; The four social styles; Identifying your own style; Recognizing the style of others; Flexing your style; Identifying relationship challenges; more...

Applied Strategic & Operational Planning Learn a proven process by which the guiding members of an organization envision its future, and develop the necessary procedures and operations to achieve that future. Work through each step of this comprehensive planning process - from values and vision to implementation. This workshop demonstrates the practical, real-world application of three proven models: The Applied Strategic Planning Model, more...