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LBD: Understanding and Managing Behavior on-line e-learning cbt (computer based)study at homecourseware Examines why individuals behave the way they do and how behavior may be taught, changed, or modified. Historical foundations of the study of behavior and behavior managements, cultural influences, and ethical and legal concerns are also addressed.  more...
Ethics and the Law on-line e-learning cbt (computer based)study at homecourseware ...actice of law Attorneys and paralegals need to engage in ethical behavior, because of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which they have a duty to act so as best to serve a  more...
NETS`S - National Education Technology Standards for Students on-line e-learning cbt (computer based) ...r students. From basic operations and concepts to social, ethical, and human issues to technology research tools, and more, many topics are covered that will help students with the technology skills needed to be successful in life. This courseware library contains training designed to address the performance indicators included in NETS?S and help students acquire the subject matter needed to  more...
Ethics and Compliance Basics on-line e-learning cbt (computer based) ...ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as  more...
Electronic Commerce - Strategies on-line e-learning cbt (computer based) .../Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues related to Electronic Commerce. This course is an "E-Learning" course. The course is self-paced and taught by a audio of an announcer reading the leading topic and paragraph of each section. The student then reads and navigates through the remaining materials for each section. Each sub-section has a  more...
Electronic Commerce 3 Course Bundle on-line e-learning cbt (computer based) .../Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues, as well as security issues realted to doing business over the internet. This course is an "E-Learning" course. The course is self-paced and taught by a audio of an announcer reading the leading topic and paragraph of each section. The student then reads and navigates through the remaining materials for  more...
Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition on-line e-learning cbt (computer based)study at homecourseware ...evelopment of personal qualities like professionalism and ethical responsibilities. This course uses a revolutionary and innovative new teaching process known as the MIME (Mentoring Interactive Modular Education) method of instruction, which provides students with an ever present mentoring and instructive presence, as well as an extensive array of tools and resources to ensure that they excel  more...
Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition on-line e-learning cbt (computer based)study at homecourseware ...evelopment of personal qualities like professionalism and ethical responsibilities. This course is structured to provide the student with a solid foundation in the study of anatomy and terminology, as well as highly refined skills in grammar, spelling, proofreading and typing. In addition, students are provided with advanced techniques and practice in transcription to effectively meet all of  more...
Business Ethics Conduct Policy Statements on-line e-learning cbt (computer based) ...ery company needs to have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner what is required."  more...
From 123-CBT Computer Based Training
Managing and Maintaining Brand Equity on-line e-learning cbt (computer based) ...rand clear of negative social implications by recognizing ethical dilemmas. You must be ever-vigilant to avoid action taken towards you by the FTC and any other legal complications that could bring harm to your brand. To help you to do this, you will practice identifying and solving potential legal problems with advertisements. The course concludes by allow you to use a specific decision-making  more...
Making Decisions Ethically on-line e-learning cbt (computer based) What is an ethical decision? Many studies show that businesspeople have an intuitive understanding of right and wrong, but that they find difficulty in explaining their judgments. This course provides the conceptual framework for discussing business ethics and the tool kit for making ethical decisions.  more...
Business Ethics for Managers on-line e-learning cbt (computer based) Managers perform a delicate ethical balancing act every day. They must meet their obligations to their employer, comply with laws and regulations, address the needs of subordinates, and obey their own consciences. In this course, managers with decision-making responsibility will explore ethical issues and will acquire specific skills for creating and maintaining an ethical work environment.  more...
Understanding Organizational Ethics on-line e-learning cbt (computer based) An organization's culture evolves from the values of its members. However, organizational culture and ethics are more than the sum of their parts. Organizations develop a self-sustaining and durable system of ethics that exerts a powerful influence on the actions, decisions, and behaviors of all employees. This course gives employees the ability to recognize ethical patterns and practices in an  more...
Social Responsibility in Corporations on-line e-learning cbt (computer based) ...ethical responsibilities don't end at the door of the factory or office building. Companies are citizens of the communities where they do business. Every organization bears social obligations to the community that provides the environment for the organization's existence and growth. This course explores an organization's ethical responsibilities outside its own walls. The course provides  more...
Achieving Success the Help of a Mentor on-line e-learning cbt (computer based) Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a Mentor," you'll learn how a mentor can help you guide your  more...
A Manager s Introduction to Business Law on-line e-learning cbt (computer based) This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also  more...
Ethics and Professional Knowledge on-line e-learning cbt (computer based) ...ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities.Project managers must also be aware of their professional duty to contribute to the body of  more...
Consulting Skills Building Consulting Relationships on-line e-learning cbt (computer based)cd rom ...ance to consultants. Manage an ethical issue with a consultant. Identify the essential elements of a contract. Audience The target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options  more...
Consulting Skills Serving as an Internal Consultant on-line e-learning cbt (computer based)cd rom ...t identifies the processes for resolving conflict, making ethical decisions, and overcoming resistance to change as an internal consultant. Learn To Identify the advantages of internal consultants. Follow the steps for selling your skills to an internal client. Identify the guidelines for establishing  more...
Competitive Intelligence Analysis Dissemination on-line e-learning cbt (computer based)cd rom ... Use the guidelines for performing ethical competitive intelligence. Identify four criteria that competitive intelligence should meet. Identify the guidelines for making recommendations based on competitive intelligence results. Sequence the steps for distributing competitive intelligence  more...
Effective Presentations Essentials of Persuasion on-line e-learning cbt (computer based)cd rom ...: Essentials of Persuasion, you will learn guidelines for ethical persuasion, the goals of persuasion, and how to encourage your audience to act in support of your policy. In addition, you will learn how to organize a persuasive presentation, how to enhance your credibility, and how to use reasoning and emotional appeals to persuade your audience. Learn To  more...
Business Etiquette Office Protocol on-line e-learning cbt (computer based)cd rom ...ate use of the Internet at work, as well as how to handle ethical dilemmas and personal issues. Learn To Identify the guidelines for developing a professional appearance. Identify the guidelines for conducting business in a cubicle. Identify the guidelines for conducting business in an office. Identify the guidelines for developing positive relationships with co-workers.  more...
Business Ethics Ethical Decision Making on-line e-learning cbt (computer based)cd rom ...Ethical Decision Making, you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making process.  more...
Business Ethics Managerial Business Ethics on-line e-learning cbt (computer based)cd rom ...l Business Ethics, you will learn about common managerial ethical issues, as well as ways to proactively ensure ethicality in the workplace and address subordinates' ethical issues. You will also learn causes of unethical behavior, how to recognize unethical behavior, and how to end unethical behavior in the workplace. Learn To Demonstrate characteristics of  more...
Business Ethics Organizational Ethics on-line e-learning cbt (computer based)cd rom ...ill learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To Demonstrate the principles for highly effective  more...
Business Ethics Series on-line e-learning cbt (computer based)cd rom The Business Ethics Series includes the following courses: Business Ethics: Ethical Decision Making Business Ethics: Managerial Business Ethics Business Ethics: Organizational Ethics To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Business Code of Conduct Series on-line e-learning cbt (computer based)cd rom The Business Code of Conduct Series includes the following courses: Business Code of Conduct: Ethical Responsibility Business Code of Conduct: Bribery & Kickbacks Business Code of Conduct: Insider Trading Business Code of Conduct: Sarbanes Oxley Act Business Code of Conduct: Confidentiality & Company Assets Business Code of Conduct: Conflicts of Interest To review individual course  more...
Business Code of Conduct Ethical Responsibility on-line e-learning cbt (computer based)cd rom ...ethical responsibility in the workplace by focusing on relationships with customers, prospects, competition, suppliers, creditors, and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues that a corporate code  more...
From Serebra Learning Corporation
The Contact Center and Technical Support Agent on-line e-learning cbt (computer based) In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as  more...
Professional Skills for Customer Service Agents on-line e-learning cbt (computer based) As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering  more...
The Customer Support Specialist CSS on-line e-learning cbt (computer based) It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers'  more...
The Support Center Service on-line e-learning cbt (computer based) This course is intended to instruct the learner in the Help Desk Institute's (HDI) basic levels of service commitments and attitude. Best practices, personal accountability, enhancing the image of the organization, and the work environment are covered. Individuals interested in the Help Desk Institute's (HDI) Customer Support Specialist (CSS) certification  more...
Ethics and Professional Knowledge PMBOK aligned on-line e-learning cbt (computer based) ...ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to the body of  more...
Selecting Your Strategy Legal and Ethical Concerns on-line e-learning cbt (computer based) ...Ethical Concerns, is the last of eleven courses in this curriculum. After the completion of this course you will be able to identify legal constraints to consider while negotiating, recognize how ethical standards vary between individuals and analyze unethical tactics to defuse improper behavior. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven  more...
Critical Thinking Strategies Simulation on-line e-learning cbt (computer based) You have recently been hired as the general manager at Retail Management Software (RMS). The company began as a small start-up company five years ago, developing software that helps retailers create, manage, and fulfill consumer demand. The founders and owners, Fred Chambers and Larry Busby, and their small team worked hard and developed great products. Recently, RMS' business has increased a  more...
Achieving Success with the help of a Mentor on-line e-learning cbt (computer based) Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success with the Help of a Mentor," you'll learn how a mentor can help you guide  more...
Leading Change from the Front Line on-line e-learning cbt (computer based) Have you ever wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is  more...
Investment Project Analysis and Selection on-line e-learning cbt (computer based) Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools. This course is designed specifically for business managers, financial  more...
Managing and Maintaining Brand Equity on-line e-learning cbt (computer based) There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...
Scoping Your Internet Project Research Accurate Data on-line e-learning cbt (computer based) This course helps learners to recognize the challenges associated with online research, and how to effectively research accurate, ethical, and useful data through searches and surveys on the Internet. Professionals who want to create and promote an online marketing strategy  more...
Business Ethics - How We Do Business on-line e-learning cbt (computer based) ...ethical standards that govern honest and fair business conduct, the different types of anticompetitive conduct that violate US antitrust law, the guidelines for avoiding insider trading, and the rules to which management and employees must adhere to avoid conflicts of interest with the company. All employees within an organization, whether new hires or as a refresher program for long-term  more...
A Manager s Introduction to Business Law on-line e-learning cbt (computer based) ...how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and structure of the U.S. legal system and introduces relevant areas of business regulation. It outlines management's legal responsibilities and presents practical strategies for researching legal resources, for supporting legal counsel, and for proactively avoiding legal  more...
Insider Trading on-line e-learning cbt (computer based) ...llegal insider trading is harmful to the marketplace. The ethical arguments against insider trading draw attention to the disparity of information between the two parties to the transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing  more...
Sarbanes Oxley Whistleblower Protection on-line e-learning cbt (computer based) ...hics and protocols for receiving and reviewing reports of ethical wrongdoing. More importantly, the Act enforces compliance by making both corporations and individuals accountable for their actions via administrative, civil, and criminal enforcement mechanisms. In this course, you'll learn about the key whistleblower provisions of the Sarbanes-Oxley Act, the creation of policies and practices  more...
Legal Ethical Social Global and Taxation Issues on-line e-learning cbt (computer based) This WestNet e-Learning module provides a look at some of the legal and social issues to consider in your work as a Web professional. As the Web has become more entwined with our personal and professional lives, the laws, rules, and customs of the day-to-day real world have necessarily followed. In some cases, this has meant applying existing laws and customs to the Internet. In others, new laws  more...
Federal Government - Gifts and Conflicts of Interest on-line e-learning cbt (computer based) This course provides an overview of the ethical conduct expected of federal employees. It lists regulations that control the exchange of gifts between employees and the acceptance of gifts from outside sources. It also discusses rules that regulate the activities of employees outside the office so as to avoid any conflicts of interest.  more...
Federal Government - Travel and Political Activities on-line e-learning cbt (computer based) This course provides an overview of the ethical conduct expected of federal employees with respect to their official travel and political activities. It describes travel allowances granted to employees and aspects of a federal travel management program. Additionally it lists rules of the Hatch Act which regulates the political activities of federal employees.  more...
Business Code of Conduct: Ethical Responsibility on-line e-learning cbt (computer based) ...ethical responsibility in the workplace by focusing on relationships with customers prospects competition suppliers creditors and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues that a corporate code of  more...
Consulting Skills: Serving as an Internal Consultant on-line e-learning cbt (computer based) Consulting Skills: Serving as an Internal Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict making ethical decisions and overcoming resistance to change as an internal consultant.  more...
Effective Presentations: Essentials of Persuasion on-line e-learning cbt (computer based) In Effective Presentations: Essentials of Persuasion you will learn guidelines for ethical persuasion the goals of persuasion and how to encourage your audience to act in support of your policy. In addition you will learn how to organize a persuasive presentation how to enhance your credibility and how to use reasoning and emotional appeals to persuade your audience.  more...
Business Etiquette: Office Protocol on-line e-learning cbt (computer based) Business Etiquette: Office Protocol offers students an overview of how to build relationships and conduct themselves professionally. The program details how to create a professional appearance develop positive relationships with co-workers and practice cubicle and office etiquette. In addition the program teaches learners the appropriate use of the Internet at work as well as how to handle  more...
Business Ethics: Ethical Decision Making on-line e-learning cbt (computer based) In Business Ethics: Ethical Decision Making you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise.  more...
Business Ethics: Managerial Business Ethics on-line e-learning cbt (computer based) In Business Ethics: Managerial Business Ethics you will learn about common managerial ethical issues as well as ways to proactively ensure ethicality in the workplace and address subordinates' ethical issues. You will also learn causes of unethical behavior how to recognize unethical behavior and how to end unethical behavior in the workplace.  more...
Business Ethics: Organizational Ethics on-line e-learning cbt (computer based) In Business Ethics: Organizational Ethics you will learn about functional area ethics and organizational ethical principles as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash.  more...
From Training Link Education S.E.A
Certificate in Valuing Diversity in the Workplace on-line e-learning cbt (computer based)study at home Aim: The objectives of the course are to:Examine the legal, regulatory and ethical considerations brought about by the changing society within which we live and to promote best practice in adopting, encouraging and managing diversity. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Valuing Diversity in the Workplace. No  more...
From The Character and Self-Esteem (C. A. S. E.) Institute
Become a Certified Life Coach Live out your purpose and get on the road to your destiny, by becoming a Certified Life Coach or Certified Christian Life Coach, through Teleclasses, Online/ Self-Study or In Person training. All of our programs are currently priced at $997. 00 or less including our trainer led teleclasses (PAYMENT PLANS AVAILABLE)! We only require a $200. 00 deposit for you to get started! Our goal is to  more...
From Global Ethics University
Ethical Decision-Making Skills on-line e-learning cbt (computer based)study at homeonline video, quizzes, scenarios This is a foundational course that prepares employees for the various ethical dilemmas they face on the job from situational dilemmas to full-blown ethical crises.  more...
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