Online Ethical Standards eLearning
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From 123-CBT Computer Based Training
Core PMI Values and Ethical Standards

...Ethical Standards PMI
As a project manager, you will inevitably be called upon to address ethical dilemmas. The type and complexity of these dilemmas can vary significantly from balancing the competing interests of stakeholders to adhering to conflicting legal, multi-cultural, and multi-national rules, regulations, and requirements. Addressing these issues is much more complex than simply
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Core PMI Values and Ethical Standards
Ethical Decision Making Simulation

...cision makers ensure their policies and choices adhere to ethical standards and maintain a positive public image? The answer isn't simple, but by utilizing an ethical framework and weighing decisions against ethical filters, corporate officers, managers, and employees can remain confident that their choices comply with all applicable laws and regulations and adhere to the highest professional
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Ethical Decision-Making in the Workplace

Ethical Decision-Making in the Workplace
How do you go about making the best ethical decision possible? Sometimes there are gray areas between what is right and what is wrong. Do you have the tools necessary to ethically lead you in your work practices? When you are able to recognize areas in which ethical problems occur in the workplace and are aware of the various arguments and
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From Serebra Learning Corporation
The Contact Center and Technical Support Agent
In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as
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The Customer Support Specialist CSS
It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers'
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Selecting Your Strategy Legal and Ethical Concerns
Selecting Your Strategy: Legal and Ethical Concerns, is the last of eleven courses in this curriculum. After the completion of this course you will be able to identify legal constraints to consider while negotiating, recognize how ethical standards vary between individuals and analyze unethical tactics to defuse improper behavior. The Negotiation Strategies curriculum helps today's busy
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Business Ethics - How We Do Business
...ethical standards that govern honest and fair business conduct, the different types of anticompetitive conduct that violate US antitrust law, the guidelines for avoiding insider trading, and the rules to which management and employees must adhere to avoid conflicts of interest with the company. All employees within an organization, whether new hires or as a refresher program for long-term
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From Aspira Continuing Education
Law and Professional Ethics CA LPCC Grandparenting Requirement CEU Course
...s in counseling including but not limited to professional ethical standards and significant legal considerations.
2. Increase familiarity with the licensing law and process.
3. Define and increase fluency in regulatory laws that delineate the professiona s scope of practice, counselor-client privilege, confidentiality, the client dangerous to self or others, treatment of minors with
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Law and Ethics


This course is designed to help you:
Identify scope of practice issues and definitions
Increase familiarity with the characteristics of unprofessional conduct, negligence, and standard of care
Explore the legal issues of privilege, confidentiality, treatment of minors, record retention/ storage, termination, informed consent, malpractice, and sex with clients.
Increase familiarity with
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