Sales Negotiations Fundamentals of Negotiation In Sales Negotiations - Fundamentals of Negotiation, you will learn advanced ways to approach negotiation and how best to prepare effective negotiation strategies to increase profitability in your sales cycle. You will also learn what it takes to develop and build mutually beneficial negotiation relationships, as well as best practices in improving your negotiation communication among new and more...
Technical Support Agent Skills Simulation Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Mastersonmore...
Professional Skills for Customer Service Agents ...ce Agents" covers professional issues such as call-center ethics and call protocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and listening skills to help you address customer concerns more effectively. You will learn skills that help CSAs to efficiently and respectfully gather customer information and, where appropriate, take action to place more...
Consulting with the External Client Simulation Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this more...
Project Management Government This course focuses on project management for Federal Government agencies. Specifically, the course focuses on the differences between project management in a private organization and in the federal government This course series is designed for project managers who have a fundamental understanding of project management concepts, but are looking to apply these concepts within their government more...
Ethics and Professional Knowledge PMBOK aligned What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to more...
Leading Change from the Front Line Have you ever wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is more...
Communicating a Shared Vision If you can dream it, you can do it. Walt Disney's words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing and more...
Redesigning Your Organization Part II What do you do after you've created an idealized design for your organization? This course will provide you with the skills you'll need to successfully implement an idealized design in your organization. You'll study the groundwork for learning, including how to use adaptive learning and how to be an advocate for adaptive learning. You'll learn about democratic hierarchies, decision-making more...
Code of Conduct - Doing Business ...e enables you to identify areas of importance in business ethics and identify the topics of importance in data security. Compliance areas covered include honesty and fairness, anticompetitive conduct, insider trading, conflicts of interest, sanctions and trade embargoes, bribery, trade secrets, e-mail and Internet use, consumer data privacy, and record retention. All employees within an more...
Business Ethics - How We Do Business This course teaches you the ethical standards that govern honest and fair business conduct, the different types of anticompetitive conduct that violate US antitrust law, the guidelines for avoiding insider trading, and the rules to which management and employees must adhere to avoid conflicts of interest with the company. All employees within an organization, whether new hires or as a refresher more...
Business Ethics Foreign Trade This course covers the compliance areas of sanctions and trade embargoes, and bribery and kickbacks.You will learn the principles of US sanctions and trade embargoes and the history and importance of the Foreign Corrupt Practices Act (FCPA). You will also be able to identify conduct that violates the FCPA. All employees within an organization, whether new hires or as a refresher program for more...
A Manager s Introduction to Business Law ...n society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and structure of the U.S. legal system and introduces relevant areas of business regulation. It outlines management's legal responsibilities and presents practical strategies for more...
Sarbanes Oxley Whistleblower Protection ...and requires public companies to adopt a code of business ethics and protocols for receiving and reviewing reports of ethical wrongdoing. More importantly, the Act enforces compliance by making both corporations and individuals accountable for their actions via administrative, civil, and criminal enforcement mechanisms. In this course, you'll learn about the key whistleblower provisions of the more...
Electronic Commerce Strategies This course, eCommerce Strategies, presents business strategies for electronic commerce, including branding, technology-enabled relationship management, purchasing, electronic data interchange, supply-chain management, auction sites, virtual communities, and Web portals. Also discussed are the factors that are important to electronic commerce but that are not business or technology issues. These more...
Business Ethics: Ethical Decision Making In Business Ethics: Ethical Decision Making you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. more...
Business Ethics: Managerial Business Ethics In Business Ethics: Managerial Business Ethics you will learn about common managerial ethical issues as well as ways to proactively ensure ethicality in the workplace and address subordinates' ethical issues. You will also learn causes of unethical behavior how to recognize unethical behavior and how to end unethical behavior in the workplace. more...
Business Ethics: Organizational Ethics In Business Ethics: Organizational Ethics you will learn about functional area ethics and organizational ethical principles as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. more...
Business Ethics Ethical Decision Making ...Ethics: Ethical Decision Making, you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making process. more...
Business Ethics Managerial Business Ethics ...Ethics: Managerial Business Ethics, you will learn about common managerial ethical issues, as well as ways to proactively ensure ethicality in the workplace and address subordinates' ethical issues. You will also learn causes of unethical behavior, how to recognize unethical behavior, and how to end unethical behavior in the workplace. Learn To Demonstrate more...
Business Ethics Organizational Ethics ...Ethics: Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To Demonstrate more...
Business Code of Conduct Ethical Responsibility This course examines ethical responsibility in the workplace by focusing on relationships with customers, prospects, competition, suppliers, creditors, and employees. identify effects of ethical behavior on the internal constituencies of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues more...
Bachelor Degree - Interior Design Westwood's Interior Design Degree program offers students aspects of the technical, creative and human factors of interior design necessary to enter the field. Students will build on a foundation of drawing, drafting, color, and basic design principles while learning about human factors, space planning, interior construction and detailing, safety and building codes, and computer-aided design more...
M.B.A. - Leadership Realize your potential to inspire others and influence the future of your organization with a specialization in Leadership. Explore various perspectives of what makes a good leader and evaluate your own leadership style. Through an ongoing process of self-reflection, new knowledge, and hands-on experience, build upon your existing leadership strengths and enhance your expertise in effective more...
Ph.D. in Education - Special Education Most K-12 educators are strong advocates for improved services for exceptional/disabled individuals. Unfortunately, resources for the delivery of these services are often far less than schools and school districts desire. At Walden, you will acquire the knowledge and skills necessary to provide leadership in the special education field and to better assist your own students in the more...
Psychology Preparation for Graduate Schools Begin preparing now for an advanced degree in psychology through the Preparation for Graduate Studies concentration. Expand your knowledge across all major areas from human development to professional ethics. Learn to conduct research, analyze data, and present your findings. Increase your understanding of what influences social behavior as you develop the quantitative and qualitative analytical more...
MS in Nursing/Nurse Administrator ...he health care delivery system, advanced practice issues, ethics, health promotion and disease prevention, and biostatistics.
A requisite residency program helps you put your knowledge to work with a mentor in the health care organization or school of your choice. You will also be required to submit a culminating experience in the form of a evidence-based project proposal or thesis.
Two more...
MS in Nursing/Nurse Educator ...he health care delivery system, advanced practice issues, ethics, health promotion and disease prevention, and biostatistics.
A requisite residency program helps you put your knowledge to work with a mentor in the health care organization or school of your choice. You will also be required to submit a culminating experience in the form of a evidence-based project proposal or thesis.
Two more...
Management and Supervision Certificate Prepare online for a better shot at leadership positions.
Gain the foundational knowledge and skills you need to become an effective manager or supervisor in the criminal justice field. Now you can earn a certificate in management and supervision completely online, without interrupting your career or family life. This innovative program will teach you to identify and understand management more...
Homeland Security (Bachelors) ...ency medical services and fire operations Business and ethics for security specialists You will acquire the education and skills needed for a career in corporate or government security. Whether you aid in the prevention of terrorist attacks or the preparation of emergency procedures, you can apply your knowledge and expertise to the workplace.
Gain employment in security and public more...
Paralegal (Bachelors) The Bachelor of Science degree in Legal Assistant/Paralegal prepares graduates, under the guidance of an attorney, to interview, gather, review and analyze factual situations; research, prepare and interpret legal documents; and conduct day-to-day operations in a legal office. Graduates may find employment in legal offices, state and federal government agencies, corporate legal departments, more...
Homeland Security (Associates) ...ency medical services and fire operations Business and ethics for security specialists You will acquire the education and skills needed for a career in corporate or government security. Whether you aid in the prevention of terrorist attacks or the preparation of emergency procedures, you can apply your knowledge and expertise to the workplace.
Gain employment in security and public more...
BA/Organizational Management - Public Safety Administration ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Recreation ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Sociology ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Psychology ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Public Administration ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Mathematics ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Physical Education ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Political Science ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - History ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Hospitality Management ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Human Resources ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Human Services Administration ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Liberal Studies ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Management ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Marketing ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Engineering Studies ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - English/Language Arts ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Finance ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Foreign Language Studies ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Geography ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Child Study ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Communications ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Criminal Justice ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - e-Business ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Early Childhood Education ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Education ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Elementary Education ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Accounting ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Applied Behavioral Science (Human Services) ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Art History You can transfer up to 12 credits of Art History coursework to qualify as your concentration in the Organizational Management degree program. Your knowledge in the areas of art history, theory and appreciation will combine easily with organizational skill development in communications, group behavior, decision making, human resource management and ethics, culminating in a well-rounded degree. more...
BA/Organizational Management - Biology ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Business ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
BA/Organizational Management - Business Administration ... behavior, decision-making, human resource management and ethics. Personalize your degree when you pair it with a concentration. Use previous education or work experience to enhance your BAOM and customize it more closely with your professional and educational goals. Improve your understanding of how organizations function and develop effective skills in management and leadership. Define and more...
Bachelor's (BSCJ) - Law Enforcement: Our security-conscious society has dictated the need for a growing number of qualified criminal justice professionals. The field offers an increasingly specialized range of interesting career directions for students attracted by the challenges and sense of personal responsibility inherent to such jobs. AIU Online's new concentrations are designed to help students acquire industry-current more...
Fundraising Basics Maximize the success of your fundraising campaign by implementing a proven management framework from planning, to launch, to wrap-up. Discover a host of tips and suggestions on improving your fundraising activities, compiling a tailored donor list and training your team. more...
Ethical Decision-Making Skills This is a foundational course that prepares employees for the various ethical dilemmas they face on the job from situational dilemmas to full-blown ethical crises. more...
Ethics in a Digital World This course provides tips, guidelines, and procedures for using computers and the Internet at work. In addition, it discusses security, software piracy, and asset protection. more...
Understanding Conflicts of Interest This course equips participants to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers. more...
Stewardship of Company Assets This course provides practical information to help employees protect the company's assets from theft, abuse, waste, and fraud. more...
Considering Confidentiality and IP This course covers the fundamentals of confidential information, propriety information, intellectual property (IP), copyright, and gathering competitive information. more...
Gifts and Hospitality Issues This course covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection. more...
Guidelines for Reference Checking To make informed and advantageous hiring decisions, reference checking is crucial. Discover effective techniques for contacting references, formulating powerful questions and obtaining relevant information on potential new hires. more...
Recruitment Interview Pitfalls Conduct interviews in a professional manner and make a positive impression on candidates. To create a positive experience for you and your candidates, determine the key components of a successful recruitment process, learn how to avoid typical pitfalls, and take note of effective communication techniques. more...