Instructor Led Etiquette Training Classes
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From Contacts Plus
Inbound Skills Program
...nd calls such as listening skills, speaking skills, phone etiquette and courtesy, greeting and closing and phone protocols through role plays and videos.
Key Learning Objective and Outcomes:
By the end of this programme, participants will have been able to:
Recognize Fundamental inbound customer service skills.
Understand difference between Call flow and Call customization.
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From Advanced Concepts
Server +
...ping Network Cabling
Perform BIOS Upgrade
SERVER ETIQUETTE
Dedicated Application Server
Distributed and Peer to Peer Application Server
Proper Planning
Types of Backups
Server Room Hints
Downtime
Shutting down NetWare, Windows NT/2000, Unix/Linux, OS/2
INSIDE THE SERVER ROOM
Going Up
Rack Security
Backbone Cables
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From Last Minute Training
Business Etiquette Gaining That Extra Edge
Fear of embarrassment from doing or saying the wrong thing is one of the most common sources of stress in a business or professional setting. If you have had some awkward moments where you aren t sure which fork to use or which side plate is yours, or if you ve ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can
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Business Writing That Works 2 Days
Business Writing That Works is a two-day course that focuses writing skills. In this course, students will focus on topics such as:
* Why Write
* The Four C's
* Making Words Agree
* Active and Passive Voice
* Setencnes and Sentence Types
* Courtesy in Writing
* Practicial Language
* Inclusive Language
* Sentence Construction
* Punctuation
* Writing
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Bartender One Martini Madness
Learn to make everything from the classics to todays hottest cocktail martinis. In this completely interactive, hands on seminar, you will make Cosmopolitans, Manhattans, French Martinis, Dirty Martinis, Chocolate Martinis, Lychee Martini, Bikini Martini and many more! Seminar includes proper Martini preparation techniques, serving etiquette and tasting. Group rates are available for this seminar.
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Bartender One Martini Madness
Learn to make everything from the classics to todays hottest cocktail martinis. In this completely interactive, hands on seminar, you will make Cosmopolitans, Manhattans, French Martinis, Dirty Martinis, Chocolate Martinis, Lychee Martini, Bikini Martini and many more! Seminar includes proper Martini preparation techniques, serving etiquette and tasting. Group rates are available for this seminar.
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From Leaders Workshop
Personality Development













Personality Development Workshop
********************************
Do You Know YOU are a Born Genius? You posses one of the most powerful gadgets YOUR MIND. The sad fact is that it is grossly underutilized. A cluster of mental blocks and the lack of scientific approach obstructs the flowering of the winner in YOU.
Now, here is a Unique and Extremely Successful Training Program for becoming a
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From Meirc Training and Consulting
Business Etiquette and Protocol
' This program is designed for Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent
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Business Etiquette & Protocol



Objectives:
By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal successfully
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From Manners That Sell
Manners That Sell - Adding the Polish that Builds Profits
Manners That Sell teaches your employees how to interact with customers and clients using courtesy, rules of good manners, respect and instructs them on how to handle themselves at business or networking events. Give them the competitive edge they need to build profits.
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Inter-Office Etiquette - What are you doing in my cubicle

Help keep your team running smoothly and take morale to an all-time high by teaching them the essential inter-office etiquette skills that goes beyond leaving food to spoil in the refrigerator!
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Rules for the Wireless - Offline Strategies for an Online World

When you cana t be there in person learn use these cutting-edge courtesies to make a great first impression and grow healthy, profitable relationships in cyberspace.
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First Impressions - 7 Seconds to Sink or Swim

What do people think when you walk into a room or do they even notice? Help is here! This program holds up a mirror to how you look, sound, dress, and communicate every time you need to make a powerful first impression.
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Mind Your Medical Manners
Manners matter in medicine more than ever before. Lydia Ramsey, business etiquette expert, professional speaker, nationally-recognized author and former healthcare administrator, knows the profession inside and out. She can work with you and your staff to polish those inter-personal skills that will set you and your organization apart from the crowd.
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Lydia Ramseys Six Secret Sales Weapons
Don't make it easy for the competition to steal your key customers. Keep customers and increase the bottom line by teaching your employess the six critical secret sales weapons from Lydia Ramsey.
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From Megamind Consultants
ESSENTIAL CORPORATE SKILLS
... Workshop on corporate grooming and
business etiquette
Program Outline:
v Verbal & Non-Verbal Communication skills
v How To Greet, Meet & Introduce people
v Formal Dressing
v Grooming For Men And Women
v Workplace Etiquette
v Telephone etiquette
v E-mail etiquette and
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From Noetic Training Solutions
Personality Development Courseware
...ancement program.
Communication Skills
The Art of Etiquette
Image Enhancing and Evaluation
Personal Marketing
International Cultural Awareness
Mental and Physical Fitness
Confidence Building
Body Language
SWOT Analysis
Active Listening
Vocabulary
General Awareness
Positive Approach
Voice and Accent
Personality Building
This package can be broken
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From The Lett Group
Boardroom Polish




Subjects Covered:
Handshaking & Greetings
Introductions
Receptions
The Business Meal
Clients In Your Office
Business Card Usage
Telephone Skills Business Receptions And Meals
Business Travel
Effective Correspondence
Gift Giving
Presence, Awareness And Body Language
Electronics Usage
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From Miracle Infocom
Corporate Trainings From Miracle Infocom
...kills training
Basic Selling Skills training
Business Etiquette and Manners training
Business Presentation Skills training
Conflict Resolution Skills training
Effective Communication Skills training
Effective Time Management training
Interpersonal Skills training
Leadership and Team Work training
Leadership Skills training
Networking skills training
Personal Effectiveness
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From Training Connection
Business Etiquette
...Etiquette Training - Chicago
Business Etiquette Training Courses
1. Business Etiquette (1 day)
2. E-mail Etiquette (1 day) - Onsite training only
Business Etiquette ($295 plus 2 AMC Movie Tickets)
http://www.trainingconnection.com or call 312.698.4475
To survive and thrive in today's ever-changing, global economy, good business etiquette is a vital,
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From Metis ERC India Pvt Ltd
Business Writing





Effective writing
Mistake free grammar & proofreading
E mail Etiquette
Report & letter writing
Minutes/ circulars/ memos
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From Miracle Infocom
Corporate Training
EMC Legato NetWorker, EMC NetWorker, NetWorker training, Legato training, Solaris training, Solaris courseware, UNIX training, UNIX courseware, Shell Programming,Miracle Infocom,Miracle Infocom software pvt. ltd., Miracle Infocom,training, corporate training, performance,Miracle Infocom software pvt. ltd.,Miracle Infocom,software training,pspl,Miracle Infocom software,forthcoming calendar programs
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Corporate Training
EMC Legato NetWorker, EMC NetWorker, NetWorker training, Legato training, Solaris training, Solaris courseware, UNIX training, UNIX courseware, Shell Programming,Miracle Infocom,Miracle Infocom software pvt. ltd., Miracle Infocom,training, corporate training, performance,Miracle Infocom software pvt. ltd.,Miracle Infocom,software training,pspl,Miracle Infocom software,forthcoming calendar programs
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From Live to Learn
Customer Service Excellence



...- Communicating with Customers
- Demonstrating Telephone Etiquette
- Interpreting Body Language and Behavioural Styles
- Handling Challenging Situations
- Maintaining a Positive Attitude
- Expressing Empathy
- Not Taking it Personally
- Adopting the "Solution Provider" Role
- Prescribing Win/Win Solutions
- Exceeding Customer Expectations
- Leaving a Lasting Positive Impression
-
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Communications



"75% of what we hear is misunderstood, distorted, forgotten, or ignored."
We all come to the table with a different set of experiences, circumstances, education and values & beliefs. No wonder Communications is the biggest challenge in most organizations!
Proficiency in communication skills is critical to success.
Communication is a 2-way street to understand and to be understood. This
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From ClarkMorgan Corporate Training
Business English
Business English communication skills are among the most essential abilities for an employee in an international working environment and the ClarkMorgan Business English modules will assist in the development of Chinese nationals working in multinational companies.
All levels of staff in companies with an international focus, or who wish to extend into foreign markets; staff who report to a
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From Business Training Works, Inc.
Email Etiquette and Business Writing Training
...Etiquette, Business Email Etiquette Training, Email Etiquette, Email Etiquette Training, Business Email, Business Email Training, Workplace Email, Workplace Email Training, Writing Email At Work, Email Manners, Email Courtesy, Email Manners Training, On-The-Job Email, On-The-Job Email Training, Internet Communication, Internet Communication Training, Electronic Communication, Electronic
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Business Etiquette Training


...Etiquette Training, Workplace Etiquette, Workplace Etiquette Training, On-The-Job Etiquette,, On-The-Job Etiquette Training, Business Manners, Business Manners Training, Office Etiquette, Office Etiquette Training, Office Protocol, Office Protocol Training, Workplace Protocol, Workplace Protocol Training, Professional Etiquette, Professional Etiquette Training, On-The-Job Business Etiquette,
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Basic Business Etiquette Training


...Etiquette Training, Basic Workplace Etiquette Training, On-The-Job Basic Etiquette, Basic Business Manners, Basic Business Manners Training, Basic Office Etiquette, Basic Office Etiquette Training, Basic Office Protocol, Basic Office Protocol Training, Basic Workplace Protocol, Basic Workplace Protocol Training, Etiquette Basics, Workplace Etiquette Basics, Basic Manners and Etiquette, Basic
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New-Hire Businesss Etiquette


...Etiquette Training, New-Hire Workplace Etiquette, New-Hire Workplace Etiquette Training, New-hire On-The-Job Etiquette, New-hire On-The-Job Etiquette Training, Business Etiquette for New Hires, Business Manners for New Hires, Business Behavior for New Hires, Proper Manners for New Hires, New-Hire Office Etiquette, New-hire Office Etiquette Training, Office Etiquette for New Hires, New Employee
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From The Lett Group
Boardroom Polish



Subjects Covered:
Handshaking & Greetings
Introductions
Receptions
The Business Meal
Clients In Your Office
Business Card Usage
Telephone Skills Business Receptions And Meals
Business Travel
Effective Correspondence
Gift Giving
Presence, Awareness And Body Language
Electronics Usage
--------------------------------------------------------------------------------
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From Synergy Solutions International
E-Mail Etiquette






...efit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively, appropriately or in a professional manner. Since email is part of the virtual world of communication, many people communicate in their email messages
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Telephone & Voice-Mail Etiquette






Course Description
Every time you make or receive a telephone call at work, you are representing yourself, your department and company-to both external and internal customers. The impression you create will be a lasting one. Make sure your voice and mannerism reflect that you are alert and at your best!
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From Chinamerica
Chinese Business Training: Etiquette, Culture, Operation


...s by providing practical and complicated Chinese business etiquettes to their employees.
Every situation, project and client is unique and our team of professionals will work with you to design a customized and cost effective Chinese training program to best fit your goals.
A little Chinese knowledge training can mean big rewards for business
To see how our training program can help
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From Kwintessential
Cross Cultural Communication Training

London, UK based cross cultural communications consultancy providing cross cultural training courses for executives, managers, HR staff, expatriates and general business personnel. Courses are tailor made to suit the needs of every client.
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From Applied Computer Training & Technology
Administrative Office Skills


The Administrative Office Skills Training course is a 24-hour course designed to train students for employment in many fields. The course meets Monday, Wednesday, and Friday for a period of 2 weeks. This course features filing, ten-key calculator, business etiquette, phone skills, customer relations, and personal development in the areas of resumes and interviewing skills. All students will have
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From Evolv Services Ltd
Effective Communication






The participants will be able to understand and appreciate the communication process, hone their communication skills, improve listening skills, develop conversational styles and be able to handle difficult situations. The program will also cover Telephone etiquette and Email etiquette.
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