Instructor Led Etiquette Training in Phillipines
Etiquette Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
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 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Business Coach Philippines
Telephone Etiquette Training
The way your staff handles phone calls is critical to your company's success. How well your personnel entertains the call may help close a sale or offend a customer if not done well. This seminar-workshop on telephone communication skills will provide the proper training so that your staff will know what to say and how to say it positively to your valued callers.
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Telephone Etiquette Training
The way your staff handles phone calls is critical to your company's success. How well your personnel entertains the call may help close a sale or offend a customer if not done well. This seminar-workshop on telephone communication skills will provide the proper training so that your staff will know what to say and how to say it positively to your valued callers.
more...
From Global Image Management, Inc
Corporate Confidence Image Enhancement Public Seminar
...cted by one of this country's leading certified image and etiquette consultants, Karen Agustin-Ostrea.
Date: November 18, 2011
Venue: Meeting Room B, 25th floor, Tower 1 and Exchange Plaza, Ayala Triangle, Ayala Avenue, Makati City, Philippines
Time: 9am - 5pm
*Snacks and lunch included in fees.
This updated, world-class and dynamic training on image and etiquette building shall
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Global Success Corporate Personality Development Workshop
A 10-session program (2 sessions per day, total of 5 Saturdays) that aims to enhance and empower the Global Success Potential of each individual. Sessions on Appearance Enhancement, Behavior Development and Communication Development will be conducted to uplift the individual's edge in the professional arena.
All sessions are to be conducted by internationally certified Image Consultants, whose
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From Icon Image Consulting
Winning Customer Service
Winning Customer Service
This program aims to give information and techniques in servicing different types of customers in all business situations.
Audience: Corporate groups
Topics covered:
a Identifying your customers
a Body language and positive non verbal cues
a Understanding the customer
a Handling complaints
a Conflict resolution
a Meeting etiquette
a Enhancing
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Professional Image Enhancement Program
This program aims to equip the participants with a list of Doa ™s and Dona ™ts in proper business attire and business etiquette for each business relationship
Audience: Corporate groups
Topics covered:
a Business Dressing
a Grooming (or Make Up Tutorial)
a Business etiquette
a Body language and positive non verbal cues
a Civility: What it means and how it can help me
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From Talent Shout Business Consultancy
Basic Customer Service Program
Course Outline
I. Ita s Our Client a The Customer Service Perspectives
II. Communication Skills
a. Active Listening
b. Asking Questions
c. Paraphrasing
d. Telephone Etiquette
i. Handling Incoming Calls
ii. Handling Outgoing Calls
III. Suspending Frame of Reference
IV. Handling Complaints
a. Types of Customer Complaints
b. Factors in Complaint Handling
c. Golden Rules for
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Course Outline
I. Ita s Our Client a The Customer Service Perspectives
II. Communication Skills
a. Active Listening
b. Asking Questions
c. Paraphrasing
d. Telephone Etiquette
i. Handling Incoming Calls
ii. Handling Outgoing Calls
III. Suspending Frame of Reference
IV. Handling Complaints
a. Types of Customer Complaints
b. Factors in Complaint Handling
c. Golden Rules for
more...
