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Screening Applicants for Interviewing on-line e-learning cbt (computer based)cd rom Screening Applicants for Interviewing Finding the right person for the job takes a lot of work, and much of this work is done prior to the actual interview. Before you can even start looking for candidates, you need to create a description of the job you want to fill. How would you interview someone if you didn't know the responsibilities required for the job? A good job description, based  more...
The Ins and Outs of Capital Budgeting on-line e-learning cbt (computer based)cd rom .... To effectively manage your company's finances, you must evaluate a number of factors in making investment decisions.This course will explain what a capital budget is and present the different types of assets that your company will inevitably encounter. It lists several factors that influence fixed asset acquisitions. The course illustrates how to evaluate acquisition of fixed assets before  more...
Management of the HR Process HRCI SPHR on-line e-learning cbt (computer based)cd rom ...on and how to plan in HR. It describes how to measure and evaluate HR's contributions to organizational effectiveness. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management and the Human  more...
First Aid Basic on-line e-learning cbt (computer based)cd rom ... course will focus on how to use a systematic approach to evaluate an emergency situation and respond to basic first aid situations prior to the arrival of the Emergency Medical Services (EMS). Note: This training should not be used as the primary basis for any first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied  more...
Discover Excel 2007 Level 2 on-line e-learning cbt (computer based)cd rom ...ts & Dependents Trace Errors Show Formulas Evaluate A Formula Use The Watch Window QUIZ 2. FORMAT YOUR WORKBOOK Format Characters Formatting Text & Numbers Format Text Formatting Numbers Format Numbers Use A Custom Number Format Format Cells Formatting Cells Aligning Cell Content  more...
Technology and Implementation Considerations on-line e-learning cbt (computer based)cd rom ...ts must be identified, and technologies must be carefully evaluated before proceeding with the implementation. Expected challenges and potential risks must also be identified and mitigated wherever possible. This course covers the technology considerations when implementing Service Management process capabilities, including the generic tool requirements and how to properly evaluate tools for  more...
Problem Solving Digging Deeper on-line e-learning cbt (computer based)cd rom ... problems to identify the root causes, and then, when you evaluate and analyze potential solutions to determine the one that has the maximum chance of success. Several tools are used for analysis and evaluation at each of these steps. Examples of tools that help find the root causes of the problem are the cause-and-effect diagram and five-why analysis. Cost-benefit and force-field analysis help  more...
Decision Making Tools and Techniques on-line e-learning cbt (computer based)cd rom ... can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of tools and techniques are available that can help you to formalize the process of identifying alternatives, carefully evaluating them, and finally making the best decision possible with the information available to you. These tools multiply the power of your most important assets in  more...
Working for Your Inner Boss Personal Accountability on-line e-learning cbt (computer based)cd rom ...to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and earns praise or criticism. On another level however, the  more...
Pursuing Successful Lifelong Learning on-line e-learning cbt (computer based)cd rom Pursuing Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a  more...
Implementing a Mentoring Program for the Organization on-line e-learning cbt (computer based)cd rom Implementing a Mentoring Program for the Organization Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about  more...
Developing and Controlling the Project Schedule on-line e-learning cbt (computer based)cd rom ...nagement to be able to quickly identify possible impacts, evaluate the effect on all project activities, and adjust the project activities as required to minimize risk. This course covers developing and controlling the project schedule in the project management discipline, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition,  more...
Problem Management Process Interfaces Challenges on-line e-learning cbt (computer based)cd rom Problem Management Process Interfaces & Challenges ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam An efficient Problem Management process is vital in ensuring your organization is ready to handle and resolve problems successfully. And the ability to know what information is important and how to use that information to analyze  more...
Service Desk Metrics and Outsourcing on-line e-learning cbt (computer based)cd rom ...rse covers the purpose and importance of using metrics to evaluate the performance of a Service Desk, including metrics like average turnaround times and resolution rates. This course also details the different types of user satisfaction surveys that can be used to assess customer and user perceptions of Service Desk operations. Finally, the specific considerations that must be addressed when  more...
Effective Hiring Interviewing Simulation on-line e-learning cbt (computer based)cd rom Effective Hiring & Interviewing: Simulation An effective interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Hiring and Interviewing Simulation serves to test the participant's ability to prepare and  more...
Training and Development on-line e-learning cbt (computer based)cd rom Training and Development ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in  more...
Critical Requirements and Benchmarking for Six Sigma on-line e-learning cbt (computer based)cd rom ...rking may also be used at later stages in the projects to evaluate existing operations, compare them with best-in-class organizations, and incorporate best practices to maximize the success of improvement efforts. This course explores the Critical to x (CTx) requirements for Six Sigma projects and the importance of aligning projects with these requirements. The course also discusses the concept  more...
The Time Value of Money Investment Decisions for Non-financial Professionals on-line e-learning cbt (computer based)cd rom The Time Value of Money & Investment Decisions for Non-financial Professionals The notion of Time Value of Money is at the foundation of many financial decisions and activities in an organization. Regardless of your functional or departmental role, you may be required to choose between investment options in assets, plants and equipments, new businesses, advertising campaigns, employee  more...
Selecting Suppliers Administering Contracts on-line e-learning cbt (computer based)cd rom Selecting Suppliers & Administering Contracts One of the most important steps in the purchasing process is to select the supplier that best meets your organization's purchase needs. To help with this part of the process, organizations develop supplier evaluation criteria and use tools designed to conduct a comprehensive and objective evaluation of suppliers. Once the supplier is chosen, the  more...
Information Security Program Management Resources Implementation on-line e-learning cbt (computer based)cd rom Information Security Program Management: Resources & Implementation ISACA Certified Information Security Manager Certified Information Security Manager® Once there is an information security program framework in place, the next step for an information security manager is to catalog the resources on hand, and to assemble the resources that are still required in order to implement the  more...
Cisco Switch 1 0 Highly Available Networks on-line e-learning cbt (computer based)cd rom ...ent a highly available network. This course covers how to evaluate the uses, requirements, benefits, and performance expectations for high availability in a given enterprise network design as well as how to implement a high availability solution according to a given network design and requirements. An explanation of how to construct implementation and verification plans to implement a highly  more...
Virtualization with VMware An Overview on-line e-learning cbt (computer based)cd rom Virtualization with VMware: An Overview VMware Virtualization has become increasingly desirable in today's IT infrastructures. Companies from small start-ups to enterprise environments are turning to virtualization, not only for testing, but also for full production environments now. This course examines the history of virtualization, the concepts behind virtualization, and how virtual  more...
The Certificate Services Infrastructure in MS Win Server 2008 on-line e-learning cbt (computer based)cd rom ...rator and IT support team. A lot of effort is required to evaluate the requirements and policies of the business, as well as plan the most secure and suitable Certification Authority structure and certificate management approach. This course explores the function, components, and design considerations that need to be understood to be able to plan the implementation of Windows Server 2008 AD CS  more...
Preparing to Interview on-line e-learning cbt (computer based)cd rom ...ration is equally important. Preparing properly helps you evaluate candidates accurately and fairly, helps to create a positive impression, and shows that you are professional. It can also help you avoid common errors such as talking too much, or asking close-ended questions that tell you little about the candidate. Proper preparation can help you avoid legal troubles as well. This course  more...
Selecting the Right Candidate on-line e-learning cbt (computer based)cd rom Selecting the Right Candidate Selecting the final candidate for a job requires careful attention. Even though you're getting close to the end of the hiring process, you can't simply coast now. You need to manage the decision-making process in a disciplined and intelligent way. It's important to remain objective when assessing candidates, drawing on job-related data, rather than letting  more...
Sales Communication Techniques Simulation on-line e-learning cbt (computer based)cd rom ...esigned this product for managed care companies to use to evaluate proposed surgeries and make hospital length-of-stay recommendations. For example, when a doctor calls an insurance company because a patient needs heart bypass surgery, the company's call-center nurse enters the details of the case into Procedure Protocols Plus. Then, using the provided information, Procedure Protocols Plus  more...
CompTIA Network 2009 Network Addressing on-line e-learning cbt (computer based)cd rom CompTIA Network 2009: Network Addressing CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 In order for devices to be part of a network, each must have at least one unique address. All network devices have a hardware address but communication is enabled through the use of logical addresses, most commonly IP addresses. This course describes the two most common types of network  more...
Oracle Database 11g R2 Using Change Management Solutions on-line e-learning cbt (computer based)cd rom ...ange management. It can be expensive for organizations to evaluate and implement changes to their data center infrastructure, and Oracle addresses this issue with a collection of solutions under the umbrella of Change Management. These consist of SQL Performance Analyzer, SQL Plan Management, and Database Replay. This course identifies each of these change management solutions and demonstrates  more...
Enterprise Data Cloud Interaction on-line e-learning cbt (computer based)cd rom ...f business and data, some organizations need to carefully evaluate if and what types of regulations and compliance standards may apply to their data. This course presents the importance of classifying your type of data, what type of security regulations or restrictions apply to it, and whether a cloud provider's offering aligns with those requirements. The course also takes a closer look at the  more...
From Online Training Directory
So You Wanna Be A Telecommuter on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Learn from an expert how to analyze and evaluate the possibilities of working from home.  more...
So You Wanna Be A Newspaper Correspondent on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Learn from an expert how to be a correspondent. Let an experienced journalist evaluate you to see if you have what it takes to be a correspondent. The emphasis of this course is designed to help the novice journalist or writer learn how to be a correspondent for their local paper or solicit to work for a major publication.  more...
ABC+D Principles of Healing on-line e-learning cbt (computer based)study at homecoursewareSelf Directed .... You will be given a Health Assessment Questionnaire to evaluate which of you body systems need support and charts for each system, so you can choose the right herbal program for your individual needs. This course will help you to understand the basic principles of healing. You will learn when to build and cleanse and how to choose the correct herbal program based on the results of the  more...
Writing Web Content (Master Class)-Self Directed on-line e-learning cbt (computer based)study at homecourseware Write web content that persuades, informs, entertains, inspires, and sells. Is your style electronic? Learn how to make your Web text easy to navigate, easy to understand, and easy to use. This workshop shows how moving text from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with  more...
Typing Pal--The Best Online Typing Course on-line e-learning cbt (computer based)study at homecourseware ...ant to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65  more...
Typing Pal--The Best Online Typing Course on-line e-learning cbt (computer based)study at homecourseware ...ant to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65  more...
Typing Pal--The Best Online Typing Course on-line e-learning cbt (computer based)study at homecourseware ...ant to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65  more...
Recognizing and Avoiding Burnout on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...n emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques for managing your own frustrations and anger and getting back on track. IMPORTANT NOTE: INTERNET  more...
How to Critically Evaluate Your Business Plan on-line e-learning cbt (computer based) ... 12 months from the day of enrollment. How to Critically Evaluate Your Business Plan A Trump U Course In How to Critically Evaluate Your Business Plan you will play the role of an analyst for Cheslow Investments, where you will critique some of the most critical components of a business plan based upon that of a real start-up company, Surfparks, LLC. You will need to determine the plan`s  more...
The Entrepreneurship Certificate in Marketing Mastery Program on-line e-learning cbt (computer based) ...ely communicate it. That is why throughout the program we evaluate your progress and ultimately select a group of individuals to actually pitch their ideas to a round table of entrepreneurship investors and experts. This is one of the toughest feats to pull off in the business world and we take pride in being able to assemble a key group of experts to give you the insightful feedback you need  more...
Turn Your Life Experience Into College Credit on-line e-learning cbt (computer based) ...u will learn the various methods institutions will use to evaluate your prior learning. It has been designed to give you direction. It is exactly for anyone, anywhere in the world who has a dedicated desire to better themselves, build self-esteem and take a significant step in moving affirmatively forward with their life goals. There are a total of 6 in-depth lessons each building upon the  more...
Introduction to WebQuests on-line e-learning cbt (computer based) ...your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education  more...
Professional Writing Skills at a Glance on-line e-learning cbt (computer based) This course covers the following three major areas of professionals writing skills. Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so  more...
Design a Winning Business Based on Your Idea--Instructor-Led on-line e-learning cbt (computer based) ...ideas are rarely perfect at their conception. In order to evaluate an idea?s chance of real success, and to develop an action plan for realizing it, you must do the legwork to analyze and refine it. A scientist working in a laboratory will develop an idea?a hypothesis?about how something works. In order to determine whether or not his idea has merit, he will devise experiments to test the  more...
Design a Winning Business Based on Your Idea--Self-Directed on-line e-learning cbt (computer based) ...ideas are rarely perfect at their conception. In order to evaluate an idea?s chance of real success, and to develop an action plan for realizing it, you must do the legwork to analyze and refine it. A scientist working in a laboratory will develop an idea?a hypothesis?about how something works. In order to determine whether or not his idea has merit, he will devise experiments to test the  more...
Grant Writing Basics on-line e-learning cbt (computer based) Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but  more...
Management & Leadership Decision Support Systems Training Program on-line e-learning cbt (computer based) This course will teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making. In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success. This course provides a proactive method of effective and efficient decision making. The decision making process  more...
Negotiate Profitable Real Estate Deals--Instructor-Led on-line e-learning cbt (computer based) ...ned real estate veteran. Max has asked you to prepare and evaluate several real estate negotiations. To that end, preparation is paramount. The more information you have going into a real estate negotiation, the more likely you`ll be successful when you walk away from the bargaining table. Your work for each assignment will be reviewed by a Trump University Certified Instructor. You will  more...
Negotiate Profitable Real Estate Deals--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period  more...
Safe Computing For Educators on-line e-learning cbt (computer based) The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and  more...
Set Performance Expectations on-line e-learning cbt (computer based) ...ute to objective setting. You will see how to analyze and evaluate good performance objectives; and you will see the value of linking performance standards to rewards (or to other consequences). This course can be completed as quickly as you care to. Student is given 90 day access. Set Performance Expectations This course will help you see how to identify and set performance standards for  more...
Learn Grammar the Easy Way (Part 1) on-line e-learning cbt (computer based) Designed for people who want to improve their writing by brushing up on the basics of grammar This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words. You may have sent in a cover letter and resume for a job. You may have written a memo  more...
Writing Web Content (Master Class) on-line e-learning cbt (computer based) Write web content that persuades, informs, entertains, inspires, and sells. Is your style electronic? Learn how to make your Web text easy to navigate, easy to understand, and easy to use. This workshop shows how moving text from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with  more...
From 123-CBT Computer Based Training
Coaching Performance on-line e-learning cbt (computer based) Barry is new at quality control. He completed three weeks of training, but he has already made two major errors that cost the firm $3000. He's obviously upset and discouraged over his shaky start. If you were Barry's supervisor, what would you do? Situations like this one can cause managers to fret and fuss and begin talking about disciplinary action. However, leaders take a different approach. A  more...
Succession Planning Management on-line e-learning cbt (computer based) So, you have a succession plan and you've identified some problems. What do you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession  more...
Managing for High Performance on-line e-learning cbt (computer based) Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing  more...
Introduction to Online Branding on-line e-learning cbt (computer based) Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining  more...
Preparing for the Behavioral Interview on-line e-learning cbt (computer based) Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong  more...
Assessing Performance Continuously on-line e-learning cbt (computer based) ...ommon evaluation methods, which most organizations use to evaluate performance data, including how to successfully use self-evaluation data in the assessment. Many people think that performance appraisal consists of just the actual meeting between manager and worker. This is a very limited view, which is almost guaranteed to result in ineffective appraisal. In fact, this blinkered approach  more...
Evaluating Brand Effectiveness on-line e-learning cbt (computer based) ... examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods that will test brand  more...
HIPAA Evaluating the Impact of the Privacy Rule on-line e-learning cbt (computer based) ...ent changes at the workplace. This course helps employers evaluate the impact of HIPAA privacy requirements upon their organizations. It teaches them which practices they will need to change and whether they may qualify for certain exceptions. In addition, this course will help employers develop strategies to meet requirements by assessing the gap between what is required by the privacy rule  more...
Higher Purpose Listening on-line e-learning cbt (computer based) Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding.  more...
Diagnosing and Planning on-line e-learning cbt (computer based) ...help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge of the organization. Each organization is unique: there are different people and different challenges. One size does not fit all. You cannot  more...
E-Learning Essentials Part 3 Deploying Measuring Your Solution on-line e-learning cbt (computer based)cd rom ... To identify metrics that can be used to evaluate e-learning. To identify guidelines for integrating evaluation with your e-learning solution. Audience Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will  more...
Brand Management Branding on the Web on-line e-learning cbt (computer based)cd rom ...condary brand on the Internet. Evaluate proposed Web sites for your company. Select Internet abilities that you can leverage to strengthen your brand. Use the abilities of the Internet to strengthen your brand. Create an online vision for your company. Audience The target audience  more...
Professional Selling Over the Phone Prospecting on-line e-learning cbt (computer based)cd rom ...ve on a prospect a a s voice mail. If you successfully evaluate the questions and scenarios he presents, there is a good chance that he will hire you on as a Sales Associate. Unit 2: Interacting With Prospects (0.5 - 1 hour) . Select the guidelines for working with screeners to reach prospects. Select the guidelines for building business  more...
Essentials of Business Law Employment Law on-line e-learning cbt (computer based)cd rom Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute  more...
Sales Management Motivating Sales Teams to Win on-line e-learning cbt (computer based)cd rom ...rough recent telephone calls. In the meeting, you need to evaluate Maggie's motivation and take appropriate actions to increase her motivation. Unit 3: Addressing Substandard Sales Performance (1 - 2 hours) Identify the factors you should consider when identifying opportunities for improvement. Sequence the steps for addressing substandard sales  more...
Consulting Skills Building Consulting Relationships on-line e-learning cbt (computer based)cd rom ...eeting to determine the need for an outside consultant to evaluate the plant's efficiency. Your budget would allow you to allocate $40,000 toward consulting fees, which is not enough to acquire an experienced consultant for more than just part-time work. Since Bruce and Ron have always run Plant 1, it is your responsibility to manage any resistance to consultants they display. Unit 2:  more...
Consulting Skills The Consulting Process on-line e-learning cbt (computer based)cd rom ...ional Ergonomist. You have met with Cynthia previously to evaluate her abilities, discuss the consulting relationship, and begin developing a working contract. In this simulation, you will introduce her to Pam amd RJ in order to make them aware of the benefits the company will reap from making ergonomics and safety improvements, and keep them informed about the consulting process. During the  more...
Strategic Management Analyzing Strategic Options on-line e-learning cbt (computer based)cd rom ...alyze a company's situation. The program describes how to evaluate internal resources, capabilities, and core competencies, and analyze external factors, such as industry trends and competition. Learn To Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review  more...
Strategic Management Developing a Successful Process on-line e-learning cbt (computer based)cd rom Strategic Management: Developing a Successful Process offers the student an overview of the information required to identify the components that comprise an effective planning document and organize an appropriate strategic business plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively.  more...
Competitive Intelligence Researching Online on-line e-learning cbt (computer based)cd rom ... using search engines, and ways to collect, organize, and evaluate online sources of information. Learn To Identify the two pitfalls of collecting information from the Internet. Identify the three types of online tools for tracking information automatically. Follow the steps for developing a search strategy.  more...
Oracle 11i10 System Admin DBA Activities on-line e-learning cbt (computer based)cd rom ...the components of the Network Test window that you use to evaluate network performance. Create a folder. Identify the steps to assign folder definitions. Identify the steps to assign the ownership of a folder. Sequence the steps to integrate a custom program with Oracle Applications. Identify the components of the Concurrent Program Executable window that you use to convert a  more...
Advanced Six Sigma The Improve Control Phases of DMAIC on-line e-learning cbt (computer based)cd rom ...l plans to sustain the improvements made to a process. Evaluate success of the improvement effort. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. It is recommended that individuals take the first two courses in the series or have equivalent  more...
SAP R 3 v3 0 Information Systems within FI on-line e-learning cbt (computer based)cd rom ... define evaluation views. define evaluation types. Evaluate Accounts Receivable, Accounts Payable: specify the data volume. choose evaluations. create evaluations. display evaluations. Customize G/L Accounts: create forms. create reports. define valuation constants. Evaluate G/L accounts: balance sheet analysis: Fiscal Year comparison. use Key Figure  more...
C Programming - Part 4 on-line e-learning cbt (computer based)cd rom ...dentify the definition of a stack. Sequence the steps to evaluate a value for an arithmetic expressions in a postfix notation. Identify the code to insert an element in a queue. Identify the definition of queue. Identify the code to delete an element from a queue. Identify the code that is used to define a binary tree. Identify the code to traverse a binary tree based on a specific  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the definition, features of MFC key classes and the differences between SDK and MFC, static and dynamic and regular vs.  more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based)cd rom ... the past, this division has hired outside consultants to evaluate its processes and make recommendations for improvements. Due to changes in upper level management, however, employees at all levels of the process of product development are being asked to participate in quality improvement efforts. Since Icon will no longer rely on independent consultants to develop process improvement  more...
Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention on-line e-learning cbt (computer based)cd rom ...ABLE command. Query the results of an ANALYZE command to evaluate Oracle data block usage. Monitor the space used for an index by using the ANALYZE INDEX command. Rebuild an index without writing the redo log entries by using the ALTER INDEX command. Unit 2: Optimizing Sort Operations Duration: 1.5 - 2 Hour(s) Identify the operations that cause a sort. Sequence the steps in the  more...
Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat on-line e-learning cbt (computer based)cd rom ...DNS. Identify the guidelines for locating a DNS server. Evaluate an optimal DNS naming strategy. Unit 3: Delegation Strategy: Designing Duration: 2 Hour(s) Identify the business needs that influence the delegation plan. Identify IT organizational structures. Identify guidelines for choosing a simple administrative design hierarchy. Evaluate optimal administrative hierarchies.  more...
Windows 2000 Network--Designing Security Part 1 Sec Planning on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning  more...
Windows 2000 Network--Designing Security Part 1 Sec Planning on-line e-learning cbt (computer based)cd rom ...iate security plan for a specified organizational setup. Evaluate a specific security plan on the basis of organizational factors. Match various types of IT management structures with their characteristics. Identify the network security planning guidelines related to the technical environment of an organization. Identify the most appropriate security plan for a specified technical scenario.  more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network on-line e-learning cbt (computer based)cd rom ...ppropriate access design for specific files and folders. Evaluate the permission set applied for files and folders for the specified requirements. Match printer permissions with their descriptions. Match the types of printer users with their descriptions. Match printer configuration options with their uses. Identify the considerations for ensuring printer security in an organization.  more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network on-line e-learning cbt (computer based)cd rom ...ppropriate access design for specific files and folders. Evaluate the permission set applied for files and folders for the specified requirements. Match printer permissions with their descriptions. Match the types of printer users with their descriptions. Match printer configuration options with their uses. Identify the considerations for ensuring printer security in an organization.  more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access on-line e-learning cbt (computer based)cd rom ...rver placement strategy to be used in a given situation. Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels Duration: 3 - 4 Hour(s) Match the IPSec protocols with their features. Identify the features of IPSec communication modes. Match the predefined security policies with their features. Match the activities that occur in an IPSec  more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access on-line e-learning cbt (computer based)cd rom ...rver placement strategy to be used in a given situation. Evaluate a firewall strategy in a specific situation. Unit 2: Securing Communication Channels Duration: 3 - 4 Hour(s) Match the IPSec protocols with their features. Identify the features of IPSec communication modes. Match the predefined security policies with their features. Match the activities that occur in an IPSec  more...
Windows 2000 Network--Designing Security Part 5 Sec Access to Partners on-line e-learning cbt (computer based)cd rom ...ppropriate strategy for authenticating trusted partners. Evaluate the effectiveness of the authentication strategy for trusted partners. Match the placement of a VPN server in conjunction to a firewall with its related benefits. Evaluate the effectiveness of a VPN solution for a given scenario. Identify the benefits of Terminal Services. Identify the security features of Terminal Services.  more...
Time Management Developing a Plan on-line e-learning cbt (computer based)cd rom ...to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time on a daily basis. Students also learn how to price their time, how to conduct a time audit, and how to correctly identify and control poor  more...
Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention on-line e-learning cbt (computer based)cd rom The content of this course includes details about each component of an Oracle database instance, such as data blocks, disks, memory, CPU, and dynamic views. Students learn about migration and chaining, reorganizing indexes, optimizing sort operations, tuning rollback segments, managing automatic undo, monitoring activities, implementing the Oracle shared server, and troubleshooting. Learn To:  more...
NDS 8 0 Advanced Tools Diagnostics Part 2 on-line e-learning cbt (computer based)cd rom ... the most appropriate replica placement strategy. • Evaluate the replica placement strategy to be implemented. Unit 2: Processes 3 - 4 hours • Identify the tasks performed by the janitor process. • Identify the tasks performed by the flat cleaner process. • Identify the tasks performed by the replica synchronization process. • Identify the tasks performed by  more...
Windows 2000 Network Mgt Part 4 Access Admin on-line e-learning cbt (computer based)cd rom ...access policies. o Identify stages in the logic used to evaluate remote access policies. o Identify features of default and multiple remote access policy interactions during a remote access connection attempt. o Identify features of Active Directory objects. o Identify the steps in creating a user account. o Add a user account to a group. o Identify guidelines to delegate  more...
Business Finance Valuation of Stocks Bonds on-line e-learning cbt (computer based)cd rom ...d and stock markets, as well as the information needed to evaluate and invest in various types of stocks and bonds. The program also details characteristics of the various types of stocks and bonds and their risks. Learn To • Identify advantages and disadvantages of the types of bonds. • Calculate the coupon interest payment  more...
Business Accounting Accounting for Stockholders Equity on-line e-learning cbt (computer based)cd rom ...stock transactions, and financial analysis ratios used to evaluate a company's long-term solvency. Learn To • Identify the components used to calculate the value of a company's stock. • Identify components of stockholders' equity. • Identify methods for reporting stockholders' equity.  more...
Financial Statements Financial Statements Analysis on-line e-learning cbt (computer based)cd rom Financial Statements: Financial Statements Analysis offers the student an overview of financial statements, budgets, and ratio analysis. The program details how to create a balance sheet and income statement, the purpose of these financial statements, the role of budgeting in accounting, how to combat budgeting variances, and the different methods of analyzing financial statements. Learn To  more...
Financial Statements Analyzing Cash Flows on-line e-learning cbt (computer based)cd rom ...y ratios. Learn To • Evaluate a company using two accounting methods. • Identify ways a financial statement impacts my company. • Demonstrate how different financial instruments impact financial statements. • Identify the characteristics of the statement of cash  more...
Budgeting Operating Manufacturing Budgets on-line e-learning cbt (computer based)cd rom .... Using variance information, evaluate and brainstorm solutions to a performance issue. Audience Managers who want to gain advanced competency in the areas of budgeting and capital investing. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total  more...
Emotional Intelligence Emotional Intelligence for Executives on-line e-learning cbt (computer based)cd rom Emotional Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions, explains the use of Emotional Intelligence from a leadership perspective, and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and  more...
Communicating w Difficult People Working with Difficult Employees on-line e-learning cbt (computer based)cd rom ... types of difficult personalities. Evaluate a difficult employee's personality. Identify three reasons why some managers avoid addressing difficult employees. Apply the proper motivational techniques for each difficult personality type. Simulation Overview: In this simulation, you  more...
Excellence in Service Fundamentals for Employees on-line e-learning cbt (computer based)cd rom ...ers by fulfilling their basic needs, recognizing how they evaluate service, building rapport with them, and avoiding customer service pitfalls. Create a positive environment through excellent internal customer service. Audience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment:  more...
Implementing Wireless LANs Curriculum on-line e-learning cbt (computer based)cd rom ...als, especially network administrators and engineers, who evaluate, design, plan, install, and manage wired or wireless LANs. This course is primarily designed for network administrators and engineers who have practical networking experience in all phases of design, installation, maintenance, and troubleshooting of wired networks. Accreditation NASBA credits: 4 CPE Credits Per Course  more...
Call Center Mgt Measuring Quality Performance on-line e-learning cbt (computer based)cd rom ...ies the types of reports that call center managers use to evaluate a call center's performance. Additionally, the program provides students with guidelines for communicating with executives. By applying the information in this program, the student will be able to establish service goals, identify areas for attention, and communicate effectively with executives. Learn To  more...
Implementing Wireless LANs Part 1 Concepts Technologies on-line e-learning cbt (computer based)cd rom ...als, especially network administrators and engineers, who evaluate, design, plan, install, and manage wired or wireless LANs. This course is primarily designed for network administrators and engineers who have practical networking experience in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation  more...
Customer Relationship Mgt Fundamentals of CRM on-line e-learning cbt (computer based)cd rom ...ess, as well as critical success factors a company should evaluate before using a specific type of CRM. Learn To Identify the steps for creating loyal customers. Identify the goals of a market intelligence enterprise. Match the four types of customer relationship management with  more...
Implementing Wireless LANs Part 2 Components Configuration on-line e-learning cbt (computer based)cd rom ...als, especially network administrators and engineers, who evaluate, design, plan, install, and manage wired LANs or WLANs. This course is primarily designed for network administrators and engineers who have practical networking experience in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation NASBA  more...
Implementing Wireless LANs Part 3 Security on-line e-learning cbt (computer based)cd rom ...als, especially network administrators and engineers, who evaluate, design, plan, install, and manage wired or wireless LANs (WLANs). This course is primarily designed for network administrators and engineers who have practical networking experience in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation  more...
Sexual Harassment Resolving Sexual Harassment Claims on-line e-learning cbt (computer based)cd rom ...tion. In addition, the program teaches the learner how to evaluate the evidence gathered in an investigation and how to implement corrective action. Learn To Identify the benefits of establishing a system for resolving sexual harassment claims. Identify the types of support investigators need from management.  more...
Implementing Wireless LANs Part 4 Site Design Installation on-line e-learning cbt (computer based)cd rom ...als, especially network administrators and engineers, who evaluate, design, plan, install, and manage wired or wireless LANs. This course is primarily designed for network administrators and engineers who have practical networking experience in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation  more...
Interviewing Skills Conducting an Interview on-line e-learning cbt (computer based)cd rom ...icult interviews. In addition, students will learn how to evaluate candidates properly to ensure the best candidate is chosen and follow up appropriately with a candidate after a hiring decision has been made. Learn To: Follow the correct processes involved in conducting an interview. Identify various methods for addressing difficult interviews and avoiding discrimination.  more...
360-Degree Feedback Implementing a 360-Degree Program on-line e-learning cbt (computer based)cd rom ...g the division implement a 360-degree feedback program to evaluate employee performance. The program will first be run as a pilot program in the Marketing department. Robin has asked to meet with you to go over how you intend to create the program. She will ask you a series of questions about developing questionnaires, collecting the information, and selecting the raters. Unit 2: Training  more...
Decision Making Problem Solving Problem Solving Fundamentals on-line e-learning cbt (computer based)cd rom ...ways problems can be handled. Evaluate the problem solving options generated. Understand the advantages of team problem solving. Recognize when a solution is effective. Assemble an effective problem solving team. Audience This course is for managers and employees who want to  more...
Women in Leadership Leadership Roles Styles on-line e-learning cbt (computer based)cd rom ...men in leadership with questions and scenarios for you to evaluate. Unit 2: Understanding Barriers to Leadership (0.5 - 1 hour) Identify the guidelines for discovering barriers in your organization. Identify the common current barriers to leadership for women. Sequence the steps for addressing barriers.  more...
Strategic Decision Making Making the Right Decision on-line e-learning cbt (computer based)cd rom ... develop numerous high-quality options, as well as how to evaluate the options and make a final choice. In addition, the program teaches the learner how to review and learn from his or her experience and the experiences of others. Learn To Identify the techniques for developing options. Identify the pitfalls of generating options.  more...
Delegation Understanding Delegation on-line e-learning cbt (computer based)cd rom In "Delegation: Understanding Delegation," you will learn what delegation is and how to generate a delegation climate in your workplace. Outlining the benefits of delegation and the reasons why it is so important, the course then teaches the positive results of delegation as well as how to identify potential delegates and some strategies for managing them effectively. The course encourages  more...
Conducting Meetings The Meeting Process on-line e-learning cbt (computer based)cd rom ...and action items. Objectively evaluate a meeting's effectiveness. Audience Managers and employees who want to learn the appropriate process for conducting meetings. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2  more...
Managing the Expert Understanding Experts on-line e-learning cbt (computer based)cd rom ...ive goal. Identify factors to evaluate when monitoring an expert's performance. Provide feedback during a performance evaluation. Audience The target audience for this series is managers, directors, and project leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...
Coaching Building Relationships on-line e-learning cbt (computer based)cd rom ...to establish a coaching relationship with your employees, evaluate employees' personality types, and detect morale-building motivators. In addition, you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your employees. Learn To  more...
Coaching Applying the Coaching Process on-line e-learning cbt (computer based)cd rom In Coaching: Applying the Coaching Process, you will learn how to establish coaching objectives, identify the best opportunities to coach, and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees'  more...
Team Leadership Promoting Your Team s Effectiveness on-line e-learning cbt (computer based)cd rom ...acey to develop goals for your team and establish ways to evaluate your progress as you launch this new venture. Unit 2: Motivating Teams (0.5 - 1 hour) Identify causes that can make teams ineffective. Follow guidelines to overcome a team's ineffectiveness. Follow steps to empower team members.  more...
Team Conflict Overcoming Conflict with Communication on-line e-learning cbt (computer based)cd rom .... You have all been chosen to be part of a team that will evaluate the current employee recognition program. A recent employee survey revealed a great deal of dissatisfaction with the current recognition program, which consists of a yearly awards program. Marcus feels this plan is outdated and wants to implement a new program. John is opposed to implementing a new program and feels the best  more...
Principles of Marketing Writing a Marketing Plan on-line e-learning cbt (computer based)cd rom ... program also details how to write, present, execute, and evaluate a marketing plan. Learn To Determine your product's market position. Identify the four types of analyses that should be conducted before creating a marketing plan. Identify methods for implementing marketing strategies.  more...
Cross-Functional Teams Cross-Functional Team Development on-line e-learning cbt (computer based)cd rom ... Use team effectiveness and peer review surveys to evaluate a cross-functional team. Identify the guidelines for establishing a recognition system. Audience Team leaders, team members, and managers or supervisors who are interested in learning more about how cross-functional teams are created and how they operate. Deployment Options e-Learning  more...
SAP R 3 3 0 Fundamentals on-line e-learning cbt (computer based)cd rom ...ow a complete business management task is processed. Evaluate query results as a result of calling transactions. C ontent Emphasis Conceptual A udience This course is intended for end users of all SAP R/3 applications. It is suitable for users of all levels including data processing personnel and management. Participants should have a basic knowledge of Windows or other  more...
Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access on-line e-learning cbt (computer based)cd rom ... server with a network in a specific business situation. Evaluate the Connection Manager design to achieve the business goals in a specific situation. Unit 2: Internet Routing: NAT and ICS Duration: 1 - 2 Hour(s) Identify the functions of NAT. Sequence the steps performed by NAT to process Internet traffic. Identify the functions of ICS. Identify the guidelines to integrate ICS  more...
Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access on-line e-learning cbt (computer based)cd rom ... server with a network in a specific business situation. Evaluate the Connection Manager design to achieve the business goals in a specific situation. Unit 2: Internet Routing: NAT and ICS Duration: 1 - 2 Hour(s) Identify the functions of NAT. Sequence the steps performed by NAT to process Internet traffic. Identify the functions of ICS. Identify the guidelines to integrate ICS  more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS on-line e-learning cbt (computer based)cd rom ...ADIUS implementation decision to achieve business goals. Evaluate the ability of a RADIUS design to achieve business goals. Unit 2: IP Routing and Multicasting Duration: 1 - 2 Hour(s) Match the types of routing services with their functions. Identify the guidelines to select the appropriate IP routing table management method. Identify the guidelines to select the appropriate  more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS on-line e-learning cbt (computer based)cd rom ...ADIUS implementation decision to achieve business goals. Evaluate the ability of a RADIUS design to achieve business goals. Unit 2: IP Routing and Multicasting Duration: 1 - 2 Hour(s) Match the types of routing services with their functions. Identify the guidelines to select the appropriate IP routing table management method. Identify the guidelines to select the appropriate  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1 on-line e-learning cbt (computer based)cd rom ...tify and analyze the types of migration. o Identify and evaluate the system requirements, application compatibility, security implications, and network services for migrating to Windows 2000. o Identify and plan the current environment for migrating to Windows 2000 and develop a recovery plan. Audience In addition to the principal audience of System Administrators, other MIS support  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1 on-line e-learning cbt (computer based)cd rom ...tify and analyze the types of migration. o Identify and evaluate the system requirements, application compatibility, security implications, and network services for migrating to Windows 2000. o Identify and plan the current environment for migrating to Windows 2000 and develop a recovery plan. Audience In addition to the principal audience of System Administrators, other MIS support  more...
Operations Management Fundamentals of Operations Management on-line e-learning cbt (computer based)cd rom ...ent. Roger will present a series of situations for you to evaluate, and through his questions and your answers, you will solidify your understanding of Icon a a s operations. Unit 2:Analyzing Operation Processes (0.5 - 1 hour) Select the forces that affect processes. Evaluate external forces that affect processes.  more...
SAP R 3 QM Master Data Analysis on-line e-learning cbt (computer based)cd rom ...how to analyze inspection lots and quality notifications, evaluate vendors and to determine on-time delivery performance and quantity reliability. Learn To: o QM Inspection Processing. o Basics of QM in Materials Management. o Variants in QM. o QM Inspection Completion. o Inspection Lot Completion. o Quality Notifications. Audience Employees who need to learn how to use the QM  more...
Managerial Leadership Motivating Employees on-line e-learning cbt (computer based)cd rom Managerial Leadership: Motivating Employees offers the student an overview of the various roles leaders have in organizations, as well as how leaders can help employees discover and learn their roles in organizations. This program includes guidelines for helping employees align their goals with those of the organization, for evaluating employees' performance, and for motivating employees. In  more...
Executive Level Leadership Leadership Communication on-line e-learning cbt (computer based)cd rom ... use information. In addition, this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace, governmental, and internal variables that affect daily operations. Learn To Identify the five communication networks. Identify the  more...
Excel 2003 Expert Part 2 on-line e-learning cbt (computer based)cd rom ...To check data in Excel. To use Evaluate Formula, cell Watch, and Data Validation. To analyze and project data in Excel. To modify default Excel settings. To modify toolbars, menus, and workbook properties. To create, edit, and run a macro. Audience The  more...
Mentoring Implementing a Formal Mentoring Program on-line e-learning cbt (computer based)cd rom ...ugh mentoring programs and how to develop, implement, and evaluate the success of a mentoring program. It also covers steps for selecting mentors and mentees, steps for matching mentors to mentees, and guidelines for establishing strong mentoring relationships. Learn To Identify the main difference between a mentor and a coach.  more...
Operations Management Operations Management Tools on-line e-learning cbt (computer based)cd rom Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.  more...
Executive Level Leadership - Leadership and Communication on-line e-learning cbt (computer based) Executive Level Leadership: Leadership and Communication addresses how leaders learn, test, and use information. In addition, this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace, governmental, and internal variables that affect daily operations.  more...
Planning a Diversity Initiative on-line e-learning cbt (computer based) ... feedback and provides metrics by which organizations can evaluate the effectiveness of their diversity programs. Finally, it offers a variety of options for organizations who find that their diversity program is in need of improvement. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney Bass Green. As of the date reviewed, the content of this course is  more...
Customer Relationship Management - Fundamentals of CRM on-line e-learning cbt (computer based) Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the  more...
Principles of Marketing - Writing a Marketing Plan on-line e-learning cbt (computer based) Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan.  more...
Sales Forecasting - Applying Forecasting Methods on-line e-learning cbt (computer based) In "Sales Forecasting - Applying Forecasting Methods," you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting  more...
From HAZMAT Plans & Programs, Inc
Identifying Your Hazardous Waste on-line e-learning cbt (computer based) ...details. A major objective of TSCA is to characterize and evaluate the risks posed by a chemical to humans and the environment before the chemical is introduced into commerce. Upon completion of course, students will be able to: 1. Explain the RCRA hazardous waste identification process 2. Properly identify hazardous wastes according to RCRA regulations 3. Explain the RCRA special  more...
Identifying Your Hazardous Wastes self directed Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This online course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. This course also discussed discarded material and excluded hazardous wastes in details. Apart  more...
From 6P International, LLC
The Clean Air Act on-line e-learning cbt (computer based) This module contains information pertaining to the Clean Air Act. The Clean Air Act describes one of a number of pieces of legislation relating to the reduction of atmospheric pollution. Learning Objectives a Understand the Clean Air Acts of 1955, 1963, 1970, and 1990 a Describe the permit program a Recognize the purposes of the CAA a Describe how the CAA is protecting people a  more...
From Software Training Academy, Inc
Java Persistence with Hibernate revised instructor led trainingon-line e-learning cbt (computer based) ...e-to-one, many-to-one, and many-to-many relationships. Evaluate the different approaches to modeling inheritance and polymorphism in database schema. Build Java applications that use Hibernate to create, retrieve, update, and delete objects. Use Hibernate's Criteria Query API to do searches and Query By Example. Work with Hibernate Query Language (HQL) to generate object-based SQL.  more...
From Corexcel
Introduction to Entrepreneurship on-line e-learning cbt (computer based)study at homeself directed The online course, Introduction to Entrepreneurship, covers the different aspects of entrepreneurship and how business owners create and establish successful new ideas. This course will evaluate activities and issues that come with starting a new business, including the choices that must be made before a company can be launched and established. Target Audience: This course is designed for adult  more...
From Serebra Learning Corporation
Implementing an Organization-wide Mentoring Program on-line e-learning cbt (computer based) Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating  more...
Progressing through the Complex Sale Simulation on-line e-learning cbt (computer based) ...nd turnaround times, they are being very cautious as they evaluate a solution. Your goal is to convince them that outsourcing is the best option and that DME should be a preferred supplier. Your ultimate goal is to gain access to the economic buying influence and to enter the negotiation phase. Your effort includes face-to-face meetings, thorough research, and preparation culminating in a key  more...
Customer Relationship Management Fundamentals of CRM on-line e-learning cbt (computer based) Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...
Sales Forecasting Applying Forecasting Methods on-line e-learning cbt (computer based) In Sales Forecasting - Applying Forecasting Methods, you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting  more...
Call Center Operations Performance Measurement on-line e-learning cbt (computer based) This course describes how the manager must balance the sometimes conflicting interests of the center s stakeholders. It also demonstrates how KPIs (Key Performance Indicators) are applied to evaluate both agent and call center performance. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance  more...
Bridge The Expectations Gap on-line e-learning cbt (computer based) You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how  more...
Discovering What Your Customers Want on-line e-learning cbt (computer based) The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the  more...
Measuring Team Performance Learn from Results on-line e-learning cbt (computer based) This course helps teams to interpret measurement results in order to evaluate performance and set new goals. Professionals who want to collaborate more effectively within a group.  more...
Diagnosing and Planning on-line e-learning cbt (computer based) ...help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge of the organization. Each organization is unique: there are different people and different challenges. One size does not fit all. You cannot  more...
Functions of IT Project Management on-line e-learning cbt (computer based) William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better  more...
Accepting the Decision Implement Decisions on-line e-learning cbt (computer based) This course helps learners to identify progress points and areas for future improvement at the conclusion of the problem resolution process. Professionals who want to resolve workplace challenges more effectively.  more...
Evaluate and Revise for Impact Check Your Writing Style on-line e-learning cbt (computer based) Reduce errors in your writing style. Professionals who want to enhance their written business communications by effectively addressing audience needs  more...
Evaluate and Revise for Impact Review Texts Systematically on-line e-learning cbt (computer based) This course provides several strategies to systematically revise your documents. Professionals who want to enhance their written business communications by effectively addressing audience needs  more...
Developing Fundamental Critical Thinking Skills on-line e-learning cbt (computer based) You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental  more...
Personal Accountability Working for Your Inner Boss on-line e-learning cbt (computer based) ...to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and earns praise or criticism. On another level however, the  more...
Successful Lifelong Learning on-line e-learning cbt (computer based) Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century,  more...
Listening for Higher Purposes on-line e-learning cbt (computer based) Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding. Persons at all levels of an organization. It is particularly useful to those who need strong listening skills, such as managers and team  more...
Empowering your Workgroup Evaluate Staff Performance on-line e-learning cbt (computer based) This course defines the PERFORM evaluation tool and demonstrates how it can be used to improve individual performance. All levels of professionals who supervise the performance of other staff members.  more...
Developing as a Manager The Many Roles of a Manager on-line e-learning cbt (computer based) This course introduces the multi-faceted role of an effective manager. A series of self evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set. All levels of professionals who supervise the performance of other staff members.  more...
Process Management Skills on-line e-learning cbt (computer based) Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the  more...
Making Cross-generational Teams Work on-line e-learning cbt (computer based) Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom  more...
Cross-generational Workers in the 21st Century on-line e-learning cbt (computer based) This course deals with preparing the work force generations (silent generation, baby boomers, Generation X, and Generation Next) for the workplace of the 21st century. The course's first lesson identifies the contributions each generational group makes to the workplace today. Contributions will center on the concepts of outlook, work ethic, and preferred leadership style. The second lesson in the  more...
Succession Planning Management on-line e-learning cbt (computer based) So, you have a succession plan and you've identified some problems. What do you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession  more...
Managing For High Performance on-line e-learning cbt (computer based) ...the competition. In addition, managers need to be able to evaluate an individual's performance and provide clearly defined outcome-based performance standards that create a benchmark for success. This requires managers to learn how to develop, coach, motivate, and inspire their high performers. The target for this path is senior level directors, senior managers of strategic business units, and  more...
Key Stages in Coaching on-line e-learning cbt (computer based) Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping  more...
PrimeDiversity Awareness The Evolving Labor Force on-line e-learning cbt (computer based) This course provides statistics that support the changing labor market and identifies the effects that these developments have on the workplace. Influences on the learner's own thoughts, feelings, and beliefs. Professionals who want to work more effectively with colleagues whose backgrounds, experiences, and perspectives differ from their own.  more...
E-Learning Essentials Pt 3 Deploying and Measuring Your Solution on-line e-learning cbt (computer based) The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...
Management of the HR Process HRCI SPHR on-line e-learning cbt (computer based) ...on and how to plan in HR. It describes how to measure and evaluate HR's contributions to organizational effectiveness. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination.The content in this course is based on the Strategic Management and the Human Resource  more...
Hiring Considerations on-line e-learning cbt (computer based) Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment  more...
Selecting the Best Applicant on-line e-learning cbt (computer based) Making decisions is always difficult, and that applies particularly to choosing a new employee. This course will show you the most effective methods for evaluating and choosing the best applicants. It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision  more...
Effective Hiring and Interviewing Skills Simulation on-line e-learning cbt (computer based) An effective interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Interviewing Skills Simulation serves to test the participant's ability to prepare and conduct an effective interview, handle manipulative  more...
Managerial Decisions and Capital Budgeting on-line e-learning cbt (computer based) Business decisions involve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you  more...
PrimeFinance Making Investment Decisions on-line e-learning cbt (computer based) This course describes the decision points that support capital budgeting within an organization, and continues to explore how a range of techniques (including CVP, NPV, payback, IRR, and ARR) can be used to conduct short- and long-term project evaluations within this process. Department managers who need to take on budgetary responsibilities, input into business decisions and participate  more...
Six Sigma--Lean Tools for Control on-line e-learning cbt (computer based) ...s focus on an organization's specific aspects, lean tools evaluate the entire operation. In this course, you'll learn about both methodologies and how lean tools can be implemented during Six Sigma's Control phase. The purpose of Six Sigma's Control phase is to ensure that the previous improvements made by the Six Sigma team remain fixed, or in control, into the future. "Control" is the final  more...
Design and Analysis on-line e-learning cbt (computer based) ... the Six Sigma Improve phase, organizations are aiming to evaluate which process inputs have the most significant impact on the process output. Only by effective experimental design and subsequent analysis can organizations pinpoint areas for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the  more...
Collecting and Summarizing Data on-line e-learning cbt (computer based) ...rformance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process improvement and provides solid evidence that your efforts are bearing fruit. In this course, you will learn about collecting and summarizing data. You will learn how to plan for data collection and design a useful and professional-looking data collection  more...
Evaluating Brand Effectiveness on-line e-learning cbt (computer based) ... examine your brand's effectiveness with consumers and to evaluate your brand equity. Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods that will test  more...
Writing a Marketing Plan Phase 1 on-line e-learning cbt (computer based) This course will define the marketing plan, types of plans and outline the purposes for using a marketing plan. You will then get started on writing the plan by establishing objectives and working on introductory elements. Then, you'll complete a situational analysis that evaluates the overall market, industry, internal and competitive factors pertinent to your product or service. Finally, you'll  more...
Team Dynamics on-line e-learning cbt (computer based) Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the Quality Management Division of  more...
Training and Development on-line e-learning cbt (computer based) ...liver training, and provides insight on how to accurately evaluate the impact training programs have on a company's bottom line. It is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook and is designed to assist learners as part of their preparation for the ASQ Certified Manager of Quality/Organizational Excellence certifi Corporate  more...
Customer Satisfaction Through Resource Management on-line e-learning cbt (computer based) The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an  more...
Steps for Successful ISO Registration on-line e-learning cbt (computer based) An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.  more...
Transitioning from ISO 9000 1994 to ISO 9001 2000 on-line e-learning cbt (computer based) The ISO 9000 family of international standards has been drastically revised. Currently, certified organizations must plan to comply with these changes within the specified time frame or face losing their certification. The ISO 9001:2000 edition uses a new process-focused approach as illustrated in their Quality Management System model. This QMS model is structured into four areas: Management  more...
Lean Techniques on-line e-learning cbt (computer based) Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to  more...
Introduction to Brand Management on-line e-learning cbt (computer based) There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,  more...
Scoping Your Internet Project Evaluate Statistics on-line e-learning cbt (computer based) This course shows learners how statistics can be used most effectively in eMarketing. Several guidelines also help to further simplify the process by providing a solid framework for reviewing statistics. Professionals who want to create and promote an online marketing strategy  more...
HIPAA Evaluating the Impact of the Privacy Rule on-line e-learning cbt (computer based) ...ent changes at the workplace. This course helps employers evaluate the impact of HIPAA privacy requirements upon their organizations. It teaches them which practices they will need to change and whether they may qualify for certain exceptions. In addition, this course will help employers develop strategies to meet requirements by assessing the gap between what is required by the privacy rule  more...
Working with Complex Data in ColdFusion MX on-line e-learning cbt (computer based) To describe how to work with queries, arrays, and structures in ColdFusion MX Existing ColdFusion 5 users wishing to gain experience in advanced ColdFusion MX development; web and enterprise application developers who have had an introduction to ColdFusion development and wish to learn advanced development techniques  more...
General Coding Best Practices on-line e-learning cbt (computer based) To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...
XML Web Services and Microsoft NET on-line e-learning cbt (computer based) To introduce the concepts of XML web services, publishing, and accessing Application developers wishing to begin using Microsoft .NET to build web services  more...
Securing UNIX Systems on-line e-learning cbt (computer based) To describe how to implement and maintain UNIX networking IT professionals working in a UNIX environment for the first time  more...
Windows 2000 - Migration Design Upgrade and Migration Strategies on-line e-learning cbt (computer based) To show how to plan a migration from a Windows NT 3.5x or NT 4.0 domain to Windows 2000 Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000  more...
Web Security on-line e-learning cbt (computer based) This WestNet e-Learning module covers Security Considerations, Security Management, and Firewall Considerations. With the increasing number of transactions occurring on the World Wide Web (Web), a logical, thorough security policy is crit-ical to maintaining consistent operations and ensuring quality content. Deciding what type of software services will be allowed on your site and what kind of  more...
RFID Technology and Business Applications on-line e-learning cbt (computer based) To recognize the applications of RFID technology, how it operates, the function of the EPCglobal Network, and determine how to implement RFID in an organization based on business and deployment issues Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding  more...
RFID Applications Management on-line e-learning cbt (computer based) To recognize how RFID technology can be used in various industries and analyze RFID applications management programs Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding implementation of RFID technology  more...
Analysis of LANs on-line e-learning cbt (computer based) This WestNet e-Learning module will explain the key concepts of network development and introduce the types of network analysis tools that you will use as you evaluate the performance of an existing LAN.  more...
Cisco Design Case Study on-line e-learning cbt (computer based) To design a small to mid-sized network Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification  more...
Using PL SQL with an Oracle Server on-line e-learning cbt (computer based) To write lexical units in their correct format in a PL/SQL block, perform data conversion in PL/SQL, write PL/SQL anonymous blocks, and recognize the correct structure of a PL/SQL program block Database administrators, application developers, and database operators  more...
First Aid--Basic on-line e-learning cbt (computer based) ... course will focus on how to use a systematic approach to evaluate an emergency situation and respond to basic first aid situations prior to the arrival of the Emergency Medical Services (EMS). Note: This training should not be used as the primary basis for any first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied  more...
Effective Presentations 3: Put Your Skills To The Test on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd XEBEC: The final part of the Effective Presentations series concentrates on putting the presenter's skills to the test. From within a fictitious but very realistic simulation, they can evaluate their progress through each stage, choosing how to proceed in the most effective manner through to a successful outcome. Even highly experienced presenters can use this course to access, hone and perfect  more...
Finance for the Non Financial : Preparing a Budget on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd From the corporate world to the corner store, from running a diner to controlling a production line -- you just can't avoid the need to understand money. Budgets are an excellent management tool: for solving problems, taking smart decisions and improving teamwork and communication. This course examines a 3 step process for preparing budgets and applies this process to a practical case study  more...
Windmaster Case Study 6: Evaluating Strategic Options on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final  more...
Excellence in Service: Establishing Service Standards on-line e-learning cbt (computer based) In Excellence in Service: Establishing Service Standards, participants will learn what customers really want from their organization and how they evaluate your service, as well as how to create and implement effective service standards. In addition, participants will learn how to monitor service standards and how to correct problems that cause service to fall below those standards.  more...
Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation on-line e-learning cbt (computer based) Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain  more...
Microsoft Windows 2000 Network - Designing Security Part 2: Securing Local Networks on-line e-learning cbt (computer based) This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 2: Remote Access on-line e-learning cbt (computer based) This is the second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 3: WANs on-line e-learning cbt (computer based) This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and  more...
Managing the Expert Understanding Experts on-line e-learning cbt (computer based) Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders.  more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based) Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...
Principles of Marketing Writing a Marketing Plan on-line e-learning cbt (computer based) Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan. Managers, supervisors, and executives who can influence the marketing and  more...
Software Engineering Concepts on-line e-learning cbt (computer based) The Software Engineering Concepts WBT provides an introduction to the basic concepts of software engineering. It examines the software development process, and the relative strengths and weaknesses of various software process models. It also describes various approaches to requirement gathering and problem analysis. The students will also learn to specify and validate requirements. Managers,  more...
SAP R 3 3 0 Fundamentals on-line e-learning cbt (computer based) Now you can learn the functionality and capabilities of the SAP R/3 3.0 System, designed for the open system environment, as well as understand the advantages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective of the  more...
Project Management: Communications on-line e-learning cbt (computer based) This course covers the fundamentals and steps of communications planning, as well as how to provide a team with the information they need to fulfill their responsibilities. This course also addresses how to determine which form of communication to use in information distribution, as well as how to actively encourage informal team communication. Other information in this program includes: how to  more...
Project Management: Contracts and Procurement on-line e-learning cbt (computer based) This program covers how to identify contract components, how to classify contracts, and how to determine when a contract is legally enforceable. In addition, students will learn important terms used in reading, interpreting, and negotiating contracts. This program also teaches the questions a project manager should ask during procurement, the skills used to conduct procurement successfully, and  more...
SQL Server 7.0 Developing SQL Client/Server Part I on-line e-learning cbt (computer based) ... Microsoft English Query Query Analyzer and to create and evaluate queries. In a corporate setting the primary factors in implementing a client/server application are the client/server architecture the client-side means for manipulating data client-side design and optimization techniques and means of accessing the data. The special features that distinguishes SQL Server 7.0 from version 6.5 are  more...
SQL Server 7.0 Developing SQL Client/Server Part II on-line e-learning cbt (computer based) ... Microsoft English Query Query Analyzer and to create and evaluate queries. In a corporate setting the primary factors in implementing a client/server application are the client/server architecture the client-side means for manipulating data client-side design and optimization techniques and means of accessing the data. The special features that distinguishes SQL Server 7.0 from version 6.5 are  more...
Microsoft Windows 2000 Network - Designing Security Part 2: Securing Local Networks on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 2: Remote Access on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a four-part series of the Microsoft Windows 2000 - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a network strategy using a Routing and Remote Access Service (RRAS), Remote Authentication Dial-In User Service (RADIUS), and Connection  more...
Microsoft Windows 2000 - Designing a Network Infrastructure Part 3: WANs on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP routing network and  more...
XML for Managers on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd XML for Managers is ideal for all managers and developers who are considering building XML standards for business to business or other e-commerce functions. After completion of the course, managers will be able to evaluate the use of XML within their own organization.  more...
Sexual Harassment: Resolving Sexual Harassment Claims on-line e-learning cbt (computer based) Sexual Harassment: Resolving Sexual Harassment Claims offers the student an overview of the elements needed in a system for resolving sexual harassment claims. The program details how to select and prepare investigators as well as how to plan and conduct an investigation. In addition the program teaches the learner how to evaluate the evidence gathered in an investigation and how to implement  more...
Business Finance: Valuation of Stocks and Bonds on-line e-learning cbt (computer based) Business Finance: Valuation of Stocks and Bonds offers the student an overview of the bond and stock markets as well as the information needed to evaluate and invest in various types of stocks and bonds. The program also details characteristics of the various types of stocks and bonds and their risks.  more...
Business Accounting: Accounting for Stockholders' Equity on-line e-learning cbt (computer based) Business Accounting: Accounting for Stockholders' Equity offers the student an overview of the information contained in a company's statement of stockholders' equity and in the stockholders' equity portion of the balance sheet. The program details components of stockholders' equity stock transactions and financial analysis ratios used to evaluate a company's long-term solvency.  more...
Strategic Management: Analyzing Strategic Options on-line e-learning cbt (computer based) Strategic Management: Analyzing Strategic Options offers the student an overview of the information required to develop an effective strategic option consider appropriate issues when performing a strategic audit and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources capabilities and core competencies and analyze external factors such as  more...
Competitive Intelligence: Researching Online on-line e-learning cbt (computer based) Competitive Intelligence: Researching Online offers the student an overview about the Internet online technology and collecting information online. The program covers in detail guidelines for using the Internet differences between free and commercial online sources and ways to track new information automatically. It also covers the steps for developing a search strategy commands for using search  more...
Time Management: Developing a Plan on-line e-learning cbt (computer based) Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time how to identify goals and set priorities and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the  more...
Call Center Management: Measuring Quality and Performance on-line e-learning cbt (computer based) Call Center Management: Measuring Quality and Performance teaches the student information about customer expectations and how to reduce the percentage of a call center's lost calls. The program also teaches students about various staffing tactics provides a process for calculating staff levels and identifies the types of reports that call center managers use to evaluate a call center's  more...
Strategic Decision Making: Making the Right Decision on-line e-learning cbt (computer based) Strategic Decision Making: Making the Right Decision offers the student an overview of how to generate options and select the best one. The program details how to develop numerous high-quality options as well as how to evaluate the options and make a final choice. In addition the program teaches the learner how to review and learn from his or her experience and the experiences of others.  more...
Executive Level Leadership: Leadership and Communication on-line e-learning cbt (computer based) Executive Level Leadership: Leadership and Communication addresses how leaders learn test and use information. In addition this program covers how to evaluate a leader's performance and how to address key issues that cause performance problems. This program also addresses the marketplace governmental and internal variables that affect daily operations.  more...
Coaching: Building Relationships on-line e-learning cbt (computer based) In Coaching: Building Relationships you will learn how to establish a coaching relationship with your employees evaluate employees' personality types and detect morale-building motivators. In addition you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your  more...
Mentoring: Implementing a Formal Mentoring Program on-line e-learning cbt (computer based) Mentoring: Implementing a Formal Mentoring Program offers the student an overview of mentoring basics how mentoring programs can benefit organizations and the roles and desirable competencies for mentors and mentees. The program covers organizational strategies that can be implemented through mentoring programs and how to develop implement and evaluate the success of a mentoring program. It also  more...
SAP R/3 QM: Master Data and Analysis on-line e-learning cbt (computer based) The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company who want to learn more about SAP software or who are planning to work with it with the knowledge to deal with QM within the R/3 System. In the first unit the trainee will learn how to activate the Quality Management functionality for a material  more...
Visual Basic 6: Database Connectivity on-line e-learning cbt (computer based) This course is the second course of the three courses in the VB Databases curriculum. The title of this course is VB 6.0 Database Connectivity. This course teaches students to evaluate and use several connectivity options, such as DAO, RDO, and ADO to connect to a database through a VB application.  more...
From Seletel Informatique
Home Business on-line e-learning cbt (computer based) ...ns available in creating a home-based business and how to evaluate these options. Topics related to financing are examined, including writing a business plan and preparing financial statements, evaluating financing options, planning for personal expenses, and preparing for the loan application process. Office management considerations are covered, including equipment and insurance, hiring  more...
From Management Development Associates (NA) Inc.
Financial math Module 1 - Discounted cash flows on-line e-learning cbt (computer based)study at homeself directedworkshop / seminarcomputer lab In this first module, we explore the concept of the a time value of moneya . The module focuses on how to calculate present values and future values using compounding and discounting techniques. The module then goes on to outline how the present values of annuities, perpetuities, and growing perpetuities can be calculated. Each concept is reinforced with practical and applied exercises and case  more...
From Technology Ed
Managerial Accounting on-line e-learning cbt (computer based)study at homeself directed Managerial accounting is concerned with providing information to managers- that is, to those who are inside an organization and who direct and control its operations. Managerial accounting can be contrasted with financial accounting, which is concerned with providing information to stockholders, creditors and others who are outside an organization. Managerial accounting information include  more...
From Rice Consulting Services, Inc
User-Oriented Methods for Software Quality - e-Learning Version on-line e-learning cbt (computer based)self directed ...ts. In addition, we will discuss how to plan, perform and evaluate user acceptance testing. This course is ideal for people who are just learning about the importance of user requirements, or for those who need a defined process for requirements management and user acceptance testing. This is a practical interactive seminar which uses team exercises to reinforce the process taught in the  more...
From International Management Forum (IMF)
TOGAF 9 and ArchiMate Foundation study at home ...TOGAF is used worldwide by numerous architects to design, evaluate, and build the right architecture for their organization. TOGAF is the result of best practice, as gathered by The Open Group's Architecture Forum. Consequently, TOGAF's great strength is that it is non-proprietary and free to use. However, this does mean that architects need to customise and tailor TOGAF to their  more...
From Sessions College for Professional Design
design for non-designers on-line e-learning cbt (computer based)study at homeself directed ...ies, you'll go inside the design process and learn how to evaluate designs using such time-honored principles as consistency and alignment. Through interaction with the instructor and other students, you'll with develop your ability to critique design identifying what's right and wrong, and how to fix it. Though primarily created for professionals who work with designers directors,  more...
From Lovecchio Consulting
Decision Making and Management by Ojectives on-line e-learning cbt (computer based) To learn and to properly evaluate the decision-making, assessing risks and benefits. To apply a rational method, structured to deal with the difficulties that arise suddenly Assess the impact of decisions, the risks and where necessary identify situations where it is better not to decide.  more...
Foundation of supply chain instructor led trainingon-line e-learning cbt (computer based) To improve the efficiency and effectiveness of the entire supply chain To eliminate waste, inefficiencies, activities that do not generate add value by better addressing the needs of the end user and reducing the overall cost of supply chain To evaluate advantages, limitations and areas of application of innovative issues within the supply chain management. To use the techniques of supply  more...
From JED New Media inc.
Read Your Candidate on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Better evaluate job applicants by identifying the various messages they send during an interview. Use a variety of question types to provoke specific responses and determine whether the candidate possesses the necessary qualifications. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting. Contact us for additional information and more on group  more...
Setting Measurable Performance Objectives on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab To ensure satisfactory results, it is important to define concise, measurable performance objectives for evaluation purposes. Learn to set performance objectives, using the SMART model, and review concrete examples of objectives from several organizational settings. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Evaluating Adwriting on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Learn to make an educated evaluation of the advertising copy supplied from freelancers and advertising agencies to ensure that it meets your business needs and provides maximum impact for every advertising dollar you spend. Discern the different strategies, styles, and techniques incorporated to create effective advertising copy in the media of print and radio. (Does not cover television  more...
tcw11--02/13/12-03:04:51-(20382)[A]-[B]-[B]