Instructor Led Every Time Training in United States

Fearless Presentations ® ...cause there is so much jam-packed into this two days that every time a participants comes back (with a new level of understanding and experience) they grow more and more! We've listed just a few of the quotes from some of our class members on this website. Over the last seven years, we have taught over 900 public speaking classes in cities all over the world. We have over 8000 graduates. Best  more...

Organizational Skills Using A 5 Step System This workshop supplies participants with the tools and skills to create and maintain exceptional, organized and prioritized work. Participants will closely examine how they currently function and learn ways to improve their work habits. They will learn to stop wasting time and take control of their projects even when overwhelming stress threatens their effectiveness. The Problem * Can you  more...

The Consultative Process for Project Managers ...s direct authority to make changes or implement programs. Every time you are asked to give advice with no direct control over the resources or actions, yet you want people to listen and heed your advice, you are acting as a consultant. Every time you give advice to someone who is in the position to make a decision, you are consulting. The moment a consultant has direct line control, they are  more...

First Impressions - 7 Seconds to Sink or Swim What do people think when you walk into a room or do they even notice? Help is here! This program holds up a mirror to how you look, sound, dress, and communicate every time you need to make a powerful first impression.  more...

EMS in Self-Defense and Use of Restraints ...ault threatens Emergency Medical Services (EMS) providers every time they respond to a call. Attacks can come from a violent patient, an angry bystander or an upset family member. While most attacks are not life threatening, the risks of serious injury are obvious and unpredictable. All Emergency Responders, including Ambulance, Fire, Dive, Rescue and Fire Police personnel, should know how  more...

Digital Photography Workflow with Lightroom This class is a one-day (8-hour) class on digital photography workflow to teach DSLR users how to get the best possible images from their digital SLRs using the camera RAW file format. Attendees will learn: Setting up the camera for RAW shooting Importing images into the Adobe Lightroom database and applying metadata to the images. Organizing, choosing and sorting the images in Lightroom  more...

Adobe Photoshop - Level II Take your image editing and compositing to the next level using advanced tools such as layer masks, layer grouping, quick mask and the channels palette. This two-day course will show you how to expertly utilize Photoshopa ™s advanced transparency and opacity settings to get perfect image composites every time. Youa ™ll also learn how to use the pen tools, shape tools and Bezier  more...

Making the Register Ring How the needs of the consumer have changed today, how to discover what they want in goods and services, and how to match your company products to those needs. Simple yet effective things that the retail employees can do to improve trust and improve profits. We share how to handle the busy day, the complaining customer, the angry customer. We will show the elements of Superior Customer  more...

Achieving IT Service Excellence ...stent service and manage the clienta ™s expectations every time. It will also help develop an understanding of how to modify those expectations (both of IT and the client-base) as needed. This workshop will help you and your organization build a common definition of service and understand what is important from your clientsa ™ perspective. It also provides the building blocks for a  more...

Photoshop Layer and Layer Masking - The Next Step Layers and Masking, Photoshopa ™s most useful and robust features, are also the most feared and misunderstood. Mastery is simple, if you take time to learn a few basic, essential rules. And, once mastered, you will significantly ease and simplify selection and editing tasks. This class demystifies the process and opens up a new, simplified, image editing world to you! The advantages of  more...

Interviewing Skills for Managers Every manager knows that to be successful, a company needs to build teams of employees who are the top in their field, work well together, and are happy in the company. However, it is often difficult for managers to find and hire the best people. In this course, you will practice techniques that will empower you to do just thata to hire the best candidate every time through strategies that will  more...

Planning for Success Planning for Success Overview You never get a second chance to make a good first impression and EVERY call requires a good first impression. Planning helps you make a great first impression every time you meet with a customer. Most people don t plan because it takes time. We ll show you a structured approach to planning that will help you save time and get quality results. Have you  more...

Essentials of Purchasing No vague, abstract theories here--just solid, put-it-to-use material based on vast experience and proven methods. This systematic and well-organized seminar has repeatedly received the highest praise from the best judges of all, on-the-line purchasing professionals. You'll find the answers you need in just two days at this seminar--the best deal from suppliers, developing and maintaining a  more...

Telephone & Voice-Mail Etiquette Course Description Every time you make or receive a telephone call at work, you are representing yourself, your department and company-to both external and internal customers. The impression you create will be a lasting one. Make sure your voice and mannerism reflect that you are alert and at your best!  more...