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From Online Training Directory
Negotiate to Win on-line e-learning cbt (computer based) ...ess is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered  more...
From 123-CBT Computer Based Training
Building Brand Equity on-line e-learning cbt (computer based) ...Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand  more...
Making Telephone Calls Count on-line e-learning cbt (computer based) ...course will help ensure that you deliver that human touch every time to pick up the telephone. To make the most out of a call, you must be able to cue into the caller's feedback. You're not just listening to be sure the customer understands, you're listening to see if he is satisfied with every aspect of your business. When you're on the telephone, you can't let a single comment slip by. When  more...
Writing with Intention on-line e-learning cbt (computer based) ...resses these defining matters, which you need to consider every time you sit down to write. The course includes lessons on how to link your writing to its purpose, how to modify your writing for different readers and audiences, and how to approach your content in a manner that supports the message type. In this course, business writing is taught as a collection of easy skill sets, not as a  more...
From Serebra Learning Corporation
Six Sigma DMAIC Analyzing the Process on-line e-learning cbt (computer based) ...the right temperature, and, best of all, it satisfies you every time. Because it's perfect, you find yourself returning again and again to the cafe that sells it. The perfect cup of coffee--or the perfect product or service--is what Six Sigma is all about. To achieve Six Sigma, a product or service has to be 99.9 percent error-free. As far as your perfect cup of coffee is concerned, error-free  more...
Building Brand Equity on-line e-learning cbt (computer based) ...Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the  more...
From ProTrain Online
Help Desk/Customer Service Training on-line e-learning cbt (computer based)self directed These online training programs include interactive features and downloadable course materials that are powerfully engineered to ease IT, help desk and support professionals' training experience - making training and certification faster, more convenient and less expensive than traditional training classes. As a Customer Service Representative, you are often the only point of contact for the  more...
From JED New Media inc.
Tackling Tradeshows on-line e-learning cbt (computer based) Get your money s worth every time you participate at a tradeshow! Use the methods proposed here to determine whether exhibiting at a tradeshow is a worthwhile investment for your company. Explore tips on how to plan, justify and participate in tradeshows to obtain maximum benefits.  more...
From Canadian Centre for Professional Development
Customer Service on-line e-learning cbt (computer based) Many great Customer service programs: Quality service.. First time, Every time, Customer Service for those in Retail, Excellence for Leaders and Managers, Essence of caring for Health Care, Five Star Service for Hospitality Managers, Five Star Service for Hospitality Employees, Expanding Customer Service for Community Banks  more...
From Sessions Online School of Design
digital photography II on-line e-learning cbt (computer based)study at homeself directed ...ll rushing to get up to speed. To take great photographs every time requires both technical and aesthetic mastery. How and when to use your advanced camera's features? What shooting or composition techniques will get the best results on location? And once you're safely home, how will you handle image correction, retouching, compositing, and printing? In the 6-lesson classes, you'll study  more...
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