Online Examination Objectives eLearning

Help Desk Analyst This course will prepare readers for the Help Desk Institute's " Help Desk Analyst certification. Readers will learn how to deal effectively with a wide variety of customer situations and to create positive interaction between customers and co-workers. The course also gives an overview of the main Help Desk tools, technologies, processes and management concepts. The material in this course will  more...

Network+ Module 1 - Networking Fundamentals This is module number 1 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 2 - The OSI Model This is module number 2 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 3 - Major Network Operating Systems This is module number 3 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 4 - TCP/IP Fundamentals This is module number 4 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 5 - TCP/IP Utilities This is module number 5 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 6 - Network Installation and Upgrades This is module number 6 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 7 - Network Remote Access This is module number 7 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 8 - Network Administration This is module number 8 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 9 - Network Security This is module number 9 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 10 - Fault Tolerance and Disaster Recovery This is module number 10 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...

Network+ Module 11 - Troubleshooting This is module number 11 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install  more...