Online Examine eLearning - Training Resources

Venture Creation in the 21st Century ...examine business venture creation in a step by step process. This course looks at the process of new business venture creation in today`s global economy. Contributions of creativity, entrepreneurship and innovation will be examined in the process of setting up a venture (both internal and external). Textbook will be: "New Venture Creation", Timmons, Jeffry A., 5th Edition, 1999,  more...

The Impact of Micro and Macro Cultures in a Global Economy This course will examine the dimensions of culture and its impact in today s global business environment. This course looks at the processes and strategies of what culture is, what role culture plays, the growth of sub-cultures and the multi-dimensional role of leadership. Textbook will be: "Organizational Culture and Leadership", Schein, Edgar H., 2nd Edition, 1992, Jossey-Bass Inc.  more...

ABC+D Principles of Healing ...vitalize the program you are on)? In this course you will examine the four principles of healing: Activate, Build, Cleanse and Direct Aids. You will be given a Health Assessment Questionnaire to evaluate which of you body systems need support and charts for each system, so you can choose the right herbal program for your individual needs. This course will help you to understand the basic  more...

Architecting Web Content (Master Class)-Self Directed ...his, you will learn how to improve your Website, you will examine some publishing guidelines, and you will look at some effective marketing strategies. Each week, you will work through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning the materials effectively. At the end of the course, you will complete a course project that  more...

21st Century Professional Networking ...as grown in value, methods and applications. This course examines professional networking methodologies and practices in today`s global communications environment. Participants will network with each other utilizing practices and prescriptions for networking success. From grass roots communications to technology based networking, this course will examine the catalysts to successful networking  more...

Cisco CCNA Configuring Frame Relay and ISDN ...ines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay terms, such as virtual circuits and Data Link Connection Identifier (DLCI) are introduced, and the format of a Frame Relay frame is explained. This unit also discusses the mechanisms of controlling congestion in a Frame  more...

Architecting Web Content (Master Class) ...his, you will learn how to improve your Website, you will examine some publishing guidelines, and you will look at some effective marketing strategies. Each week, you will work through online lessons, research projects, discussion questions, and review tests. This will make sure that you are learning the materials effectively. At the end of the course, you will complete a course project that  more...

Word 2002 ..., edit, and modify text-based documents easily. They will examine the working screen, get familiar with the new Task Panes, create new documents, change font attributes, and preview and print documents. As the program gets more advanced it will teach students how to format paragraphs by using indents, line spacing, and tab stops; as well as dividing the document into sections using margins,  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding This is a complete and comprehensive medical billing course, taken online, through which you will quickly and easily learn this complex discipline. Understanding Health Insurance: A Guide To Professional Billing & Coding) This course is designed to teach you about medical billing and the proper usage of the International Classification Diagnostic Coding System (ICD-9) and the Current Procedural  more...

Project 2000 Level 1 This course introduces students to the various tools in Project 2000 that allow them to become more efficient project coordinators. Among the topics taught are basics of project management, start dates, task relationships, task types, master projects, and combining Project with other applications and the Web. This course introduces students to the various tools in Project 2000 that allow them to  more...

Preventing Sexual Harassment for Employees ...ployee responsibilities. There are tips to help employees examine their own attitudes and behaviors, and warnings about things they might be doing unintentionally that give the wrong impression. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Preventing sexual harassment is everyone?s responsibility, but employees may not know  more...

Overview of Legal Nurse Consulting This course is designed for registered nurses interested in Legal Nurse Consulting. In this introductory course you will examine the necessary skills and knowledge, review various jobs and services and find internet resources for learning and practicing Legal Nurse Consulting.  more...

Nutritional Herbalism: Learn How Herbs Work Within Your Body ...erbs could cause a health problem. In this course we will examine the different actions that herbs take within the body and who should and should not use certain herbs. This course will help you to choose which herbs (that you hear about in the national news) are right for you. I will also offer you links to items on the web that we can use in our discussions. Your active involvement and  more...

How to Critically Evaluate Your Business Plan ...portunities. To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may complete this course within a reasonable period of time. Contact Hours give an  more...

Herbal Energetics: Learn How Herbs Work Within Your Body ...rbs could cause a health problem. In this course you will examine the Basic Concept of Disease, the Elemental Models and the Degree of Action that herbs take within the body along with the different herb types and applications. This course will help you to understand the basic concept of disease and how to choose which herbs (that you hear about in the national news) are right for you. I will  more...

Getting Started With Project 2000 This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will briefly explore the basics of project management, including creating deadlines, baselines, and tasks. This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will  more...

Chinese Seasonal Approach to Health ... Approach to Health Maintenance". In this course you will examine the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. We will also study about the special concerns for men and women 40+ years of age. In this section you will learn which herbs and supplements work best for different hormonal/glandular deficiencies. This course will help  more...

Build Your Own BIZ(tm) - Using Financial Statements ...nancial statements are used for, and help you use them to examine the financial health of your business. The class includes video, text, and downloadable resources. Description of Course Using Financial Statements will explore the following topics: The purpose of financial statements Preparation of financial statements Accounting Rules Verification of Financial Statements Comparison of  more...

Build Your Own BIZ(tm) - Better Budgeting ... the financial health of your business. This course will examine the budgeting process, and how to tackle this task in practical ways. The class includes video, text, and downloadable resources. Description of Course Better Budgeting will explore the following topics: Overview of budgeting Setting Goals Keeping the money people happy Ongoing budgeting Controlling cash Balance sheet Income  more...

Library and Class Changes in J2SE 5 0 To examine the J2SE 5.0 changes to both the integration and core libraries, and to introduce the new AWT and Swing features  more...

Evaluating Brand Effectiveness ... This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research methods and  more...

The Foundations of Creativity and Innovation ... biological and psychological perspectives. You will then examine specific models that are used to explain creativity and innovation.Of course, creativity is not a "dry" subject. The human mind must be stimulated, excited, and nurtured to produce creative thinking. In short, people need the right climate and culture for creativity and innovation to flourish.Starting with an examination of the  more...

Communication Skills for Successful Management Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...

Mentoring as a Manager Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and performance.  more...

Implementing a Mentoring Program for the Organization Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating  more...

Mentoring On-line ... new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot??g??s, developing trust, using technology effectively, setting expectations, providing feedback, and  more...

Facilitative Tools and Formats Offering Options ...d one-facilitator group meeting or work session. You will examine the advantages and disadvantages of co-facilitating meetings and work groups. With that knowledge, learn to divide and coordinate who's going to do what. Gain the ability to establish boundaries for each of the facilitators and determine the most effective way to communicate with your client during this process. Another  more...

Managing Contingent Workers ...y than you do full-time, core employees. This course will examine various aspects of successfully managing contingent workers. You will analyze various methods of communicating expectations and job issues, and learn how to control and monitor contingent workers. Thus prepared, you will be able to manage contingent workers so they are productive, satisfied and cooperative. You will also avoid  more...

Legal Pitfalls Regarding Independent Contractors ...ties and back pay and benefit liability. This course will examine the various aspects of hiring and managing independent contractors. You will summarize the hazards of misclassification, learn how to classify workers, and analyze strategies to make sure you don't inadvertently convert independent contractors to employees by your management practices. Thus prepared, you will be able to use  more...

Developing Customer Satisfaction Surveys By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design  more...

Customer Satisfaction Analysis and Implementation What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are  more...

Service Teams and Service Stars The Olympic athlete, the Nobel Prize winner, and the Oscar-nominated actor all have something in common. They are all stars in their areas of expertise. This course will move you to the level of stardom in the area of customer service. In profiling the highest achievers, you will grasp the meaning of leadership, the importance of long-term focus, and the secrets to making your customers more  more...

The Call Center Industry When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...

Call Center Communication Skills Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities,  more...

The Impact of Culture on Communication Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...

The Art of Global Communication Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the  more...

Improving Your Cross-cultural Communications Picture the scene. You've been asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation?Thankfully, there are things you can do to improve your cross-cultural  more...

Creating Effective Contracts When you hear the word "contract", you may think of a written, legal document. However, when it comes to consulting relationships, contracts are more about setting expectations and involving the right people instead of setting legal parameters. In this course, you'll examine how to approach contracting, the considerations that are most important, and how you should approach the contracting  more...

Crafting Deals "A wise man will make more opportunities than he finds." Could Francis Bacon possibly have been wondering about how to make the most out of his dealings with other people when he wrote those words? Do you ever wonder about your own ability to create opportunities for yourself? Think of something that you really wanted in the past. It could be anything--a promotion at your workplace, a new car, or  more...

The Dynamics of Interacting ...our ability to dynamically interact with others. You will examine types of negotiating styles and strategies and ways to best apply that knowledge in communicating what you want out of a deal. Choosing a style and strategy that feels right for you can enhance your confidence in pursuing your outcome. In addition, you will discover ways to strengthen your emotional control in difficult  more...

What to Do When the Going Gets Tough "It is common sense to take a method and try it; if it fails, admit it frankly, and try another. But above all, try something." Franklin D. Roosevelt spoke these words of wisdom. Negotiating can be challenging, especially when the stakes are high. It's possible to be suddenly stopped in your tracks when an event or circumstance sends the whole deal reeling. Have you ever been involved in a tough  more...

Goals and Setting Goals Most achievements, great or small, begin with an important first step: setting a goal. A clearly defined, attainable goal embodies a vision of what is possible. It's a guide star for those who navigate a course through obstacles to a desired accomplishment. However, the process of setting appropriate goals is often oversimplified or overlooked entirely. A well-constructed goal is challenging, yet  more...

Problem Framing ...examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight toward the solution. You'll discover how to recognize and  more...

Performing Quality Assurance and Control ...ality Assurance process involves a set of activities that examine the processes, procedures, and policies used in a project and ensures that they contribute to the desired outcomes. This process ensures the project is managed in a way that will fulfill the customer's requirements. The Perform Quality Control process monitors the output of projects and measures whether the results of a project  more...

Portfolio Management Processes and the Organization ...will relate throughout the organization. This course will examine the importance of understanding how portfolio management processes function within the organization, and relate the importance of portfolio management processes and Process Groups. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management  more...

Program Planning The planning phase in PMI's?? PMBOK?? is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed  more...

Core Concepts in Business Analysis ...known as business analysts. In this course, learners will examine the role of the business analyst, the core concepts of business analysis, and the associated knowledge areas. It also includes the knowledge, collaboration, and leadership skills needed as a business analyst. This course is aligned with the International Institute of Business Analysis (IIBA?) Body of Knowledge. It is designed to  more...

Enterprise Analysis and Making a Business Case ...tification for the project. In this course, learners will examine the collection of preproject or early project activities and approaches for capturing the necessary view of the business to provide context to requirements and functional design work for a given initiative and/or for long-term planning. This involves creating and maintaining the business architecture, conducting feasibility  more...

Introduction to Requirements Planning ...irements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business analysis. It outlines the fundamental tasks of planning and managing requirements and outlines the general considerations that the business analyst should make when planning requirements. The course also examines how to classify roles within a project, outlines  more...

Requirements Planning and Management ...ect scope as it relates to requirements. This course will examine how to identify and manage requirements risk, identify and estimate requirements activities, control requirements scope, track metrics for projects and products, and manage requirements change. This course is aligned with the International Institute of Business Analysis (IIBA) Body of Knowledge. It is designed to assist in the  more...

Eliciting Requirements Requirements elicitation is the gathering or ? "drawing out" ? of system requirements. This is done by communicating with users, customers, and any other stakeholders in the development of a system. It is a pivotal knowledge area of business analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners  more...

Analyzing Requirements Using Models There are various types of solution development methodologies that a business analyst must consider when modeling software or business systems. These approaches include business process, object-oriented, and structured analysis methodologies. Though the decision of which methodology to use depends on the culture and standards of the organization, a business analyst can only properly represent the  more...

Refining and Documenting Requirements ... project team to correctly implement it. This course will examine how to refine user and functional requirements, quality of service requirements, assumptions, and constraints for analysis. It will also look at the attributes that can be assigned to requirements, the different types of requirements documents available, and the processes of validating and verifying requirements. This course is  more...

Tools for Planning and Managing Six Sigma Project Opportunities ...lyze and understand a variety of issues. This course will examine the tools used in Six Sigma to help organizations make decisions and plan and communicate findings. These tools include affinity diagrams, interrelationship digraphs, tree diagrams, prioritization matrices, matrix diagrams, process decision program charts, and activity network diagrams. The course describes these tools,  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions ...culated to identify process improvement. This course will examine how and when to use the metrics and tools to select Six Sigma projects. The course explores some of the number-driven metrics, such as defects per unit (DPU), rolled throughput yield (RTY), defects per million opportunities (DPMO), and process capability indices. It also explains cost of poor quality (COPQ) as a metric used to  more...

Modeling and Analyzing Processes in Six Sigma ...ikely causes of problems become clearer. This course will examine the tools and techniques used to model and analyze existing processes. From a process modeling perspective, the course looks at techniques such as process mapping, written procedures, and work instructions. From a process analysis point of view, the course examines the use of SIPOC analysis to identify process input and output  more...

Probability Distributions and Measurement Systems Analysis in Six Sigma ...caused by the measurement system itself. This course will examine how to calculate normal, binomial, Poisson, chi-square, Student's t-distributions, and F distributions. It will also look at how to assess the precision and accuracy of an organization's current measurement system using Gauge Repeatability and Reproducibility (GR&R), bias, linearity, percent agreement, and Precision/tolerance  more...

Measuring Process Capability and Performance in Six Sigma ...state of a process and its sigma levels. This course will examine the key concepts of process capability and performance, and the methods of measuring and interpreting them in a process capability study. It covers the calculation and interpretation of process capability and performance measurements. It also identifies key considerations for measuring process capability, such as short-term and  more...

Six Sigma and Lean in the Organization ...t into their overall Six Sigma strategy. This course will examine how Six Sigma and Lean help organizations achieve their strategic goals and why so many successful organizations attribute their success to them. The course first introduces the key concepts and contributors associated with Six Sigma, and then moves on to basic Lean tools used to identify and remove waste and improve process  more...

Design for Six Sigma in the Organization ...y strategy in Six Sigma implementations. This course will examine how Six Sigma combines DFSS methodologies and tools to reach organizational goals. It distinguishes DFSS methodologies from those of Six Sigma, and outlines some of the key DFSS tools such as quality function deployment (QFD) and Failure Modes and Effects Analysis (FMEA). This course is aligned with the ASQ Certified Six Sigma  more...

Six Sigma and Critical Customer Requirements Mark Twain once said, "Everybody talks about the weather but nobody does anything about it." Unlike the weather, serving customer needs is something companies actually can do something about. Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. In a Six Sigma?? environment, such a focus is central to success. In this course, you'll learn  more...

Processes and Customer Analysis in Six Sigma Projects ... and customer deliverables. In this course, learners will examine how to analyze process components and stakeholders in an organization. They will also learn about concepts and tools for collecting and analyzing customer information and feedback. The course also explains how customer requirements are translated into goals and deliverables using such tools as Kano analysis, CTQ analysis, and the  more...

The Reasons Why Diversity Matters ...mplications of diversity initiatives on business. It will examine the ways in which diversity within organizations, or lack of it, touches every aspect of the business, right down to the bottom line. Additionally, it will explore the ways in which diversity in the workplace brings outstanding benefits, not only to organizations, but to workers, as well. This SkillSoft product has been reviewed  more...

Planning a Diversity Initiative ... steps for conducting a diversity needs analysis. It will examine the basic groundwork that must be laid when starting a diversity initiative. Additionally, it will provide important information to help you successfully launch your diversity initiative. The course will also examine the strategies used to measure the success of a diversity initiative once it is in place. It explains the process  more...

Managing for High Performance ...trategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing the talent to the competition. In addition, managers need to be able to evaluate an individual's performance and provide clearly defined outcome-based performance standards  more...

Introduction to Online Branding ...esent the full scope of online branding, the learner will examine the unique characteristics of the e-marketplace, the e-customer, and the effect technology has had on brand messages. If you are already a brand manager, you will discover a fresh perspective regarding just who should be building brands on the Web and content ideas for a Web presence. Regardless of your title, you will also  more...

Introduction to Auditing Have you noticed that auditing is becoming an increasingly important business function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a quality audit. You will  more...

Foundations for Business Execution ...ution culture in your organization. In one lesson, you'll examine execution cultures to uncover what execution is and what it is not. You'll explore personal accountability and energy, two inherently important parts of an execution culture. Finally, you'll see how business execution equips organizations to handle change. In another lesson, you'll see how an execution culture will help your  more...

Exploratory Data Analysis in Six Sigma ...Analyze stage of the Six Sigma DMAIC process, you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is  more...

CIW Internetworking Professional Part 5 IPv6 ...ith a comparison of IPv4 and IPv6. Students will learn to examine the IPv6 header and extension headers, as well as the IPv6 address architecture. This course covers IPv6 routing and security, reduced network management with IPv6, and transitioning to IPv6. Finally, the course will also take a brief look at mobile IP. Learn To • Identify the proposals for the Internet Protocol version  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...ithreaded server (MTS), a configuration option of Net8. Examine the working of Connection Manager. Identify the checks and configurations that can be performed for troubleshooting network problems. Match options for the Trace Assistant utility with appropriate information from the log and trace files. C ontent Emphasis Skills-Based A udience Database Administrators, System  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...r and display the locks currently held. Kill a session. Examine a trace file in the USER_DUMP_DEST directory. Unit 5: Resolving Contention Issues Duration: 1 - 2 Hour(s) Identify characteristics of contention. Identify which areas the DBA can tune. Identify different the characteristics of latch types. Select redo latch tuning goals. Identify latch contention situations.  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...ed Server (MTS), the two configuration options on Net8. Examine the working of Connection Manager. Identify the checks and configurations that can be performed for troubleshooting network problems. Match options for the Trace Assistant utility with appropriate information from the log and trace files. C ontent Emphasis Skills-Based A udience Network administrators, database  more...

Visual InterDev 6 0 Planning a Web Application ...related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft products that can be used to develop a Web application. Identify the guidelines to follow while planning a Web application. Identify the basic concepts related to Web application design. C ontent Emphasis  more...

Networking Technologies Series TCP IP Concepts Architecture ...essing. L earn To: Identify TCP/IP services. Examine the TCP/IP architecture. Identify how Internet Protocol (IP) runs over various lower-layer technologies. Identify the principles followed for IP addressing. C ontent Emphasis Skills-Based A udience Network managers, network administrators, software developers, and technical support personnel who want to learn  more...

Networking Technologies Series TCP IP Internetwork Mgt ...that will be covered in this course. L earn To: Examine the services and protocols available in the Internet. Examine the properties of the LAN and WAN protocols that enable them to work with TCP/IP. Examine the components of Domain Name Service and the features of BOOTP and the Network Time Protocol. Examine the features of NFS and NIS. Examine the concepts of network  more...

Site Server 3 0 Implementation - Part 2 ...ecify the predefined query strings. Perform the steps to examine a query. Identify ways to optimize cataloging performance. Identify the factors to be considered to optimize system usage by Search. Unit 2: Personalization & Membership Duration: 3 - 4 Hour(s) Identify the components of Membership Server. Select the basic attributes of a replicated multiple server configuration.  more...

Visual InterDev 6 0 Planning a Web Application ...s related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft products that can be used to develop a Web application. Identify the guidelines to follow while planning a Web application. Identify the basic concepts related to Web application design. C ontent Emphasis Skills-Based  more...

Diversity Managing Diversity in the Workplace ...examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture that affect the workplace by using the  more...

Economics Products and Markets ...red the basics of markets and consumers, learners can now examine the relationships between producers and the markets in which they sell in this course a Products and Markets a . Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. Learn To  more...

Effective Presentations Planning a Presentation ... List three items a presenter should examine to determine presentation objectives. List two constraints that make objectives realistic. Organize your presentation using three major sections. Display visual aids using six different methods. Audience Managers and employees who want to  more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ...ed or improved. In leading this meeting, you will need to examine the current culture and determine ways to make the culture more efficient and productive. Unit 2: Cultural Networks (0.5 - 1 hour) Identify the factor that connects people in a culture. Identify advantages of using the cultural network to distribute information.  more...

Delegation Understanding Delegation ...aging them effectively. The course encourages learners to examine their existing supervisory and delegation skills before teaching delegation styles and the characteristics of good delegators. The course ends with useful teaching centered on when to delegate tasks and how to create delegate profiles. Learn To To identify the benefits of delegation  more...

Delegation Monitoring Evaluating Results ...n: Monitoring and Evaluating Results," you will learn how examine such areas as how to review delegates, how to maintain task boundaries, how to support delegates, and how to deal with delegates who offer resistance. Delegates need to be assisted in their development through coaching, trust and motivation, and this course teaches strategies in all these fields. To help them to get the best  more...

Employee Performance Resolving Conflict ... team members. Learn To Examine many sources of conflict. Explore the harmful and beneficial sides of conflict. Use, identify, and address various conflict resolution methods. Understand the difference between resolving and managing conflict. Address  more...

Total Quality Management Implementation and Tools ...n Deployment. Recognize how to examine performance using benchmarking. Audience This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time  more...

Team Participation Decision Making in Teams ..., participants explore the process of reaching consensus, examine the challenges of doing so, and develop the ability to make positive contributions to team decisions. Learn To Apply best practices for making team decisions. Understand and avoid 'groupthink,' in which team members become complacent about thinking independently.  more...

Operations Management Fundamentals of Operations Management ...tor of Operations, you are meeting with Nancy and Dean to examine the existing productions process and look for ways to make improvements that will return costs to previous levels. The three of you need to utilize quality management tools to define and evaluate the updated process. Unit 3:Developing Operation Strategies (1 - 2 hours) Choose the six most important  more...

Self Development Balancing Your Personal Professional Life ...ance in your life. You will also identify why you need to examine your priorities, why you should be concerned about the stress in your life, and why you should be concerned about time management. Unit 2: Establishing Priorities (0.5 - 1 hour) Differentiate among values, needs, and wants. Follow steps to meet your needs.  more...

Web Site Security Internet Intranet Management Policies ...work threat identification and prevention. They will also examine Internet security threats and measures (audit trails, IP sniffing/spoofing, etc.), and learn how to implement security policies and procedures. Learn To: Identify strategies to secure a Local Area Network (LAN). Identify the tactics that prevent, detect, correct, and establish responsibility for electronic threats to  more...