Online Examples eLearning

Introduction to Hypothesis Testing and Testing for Means in Six Sigma Introduction to Hypothesis Testing and Testing for Means in Six Sigma ASQ Six Sigma Green Belt (SSGB) The Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis  more...

Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma ASQ Six Sigma Green Belt (SSGB) The hypothesis test is one of the most important tools used in the Analyze stage of the Six Sigma DMAIC methodology. A hypothesis test helps to determine whether or not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages  more...

Talent Management Acquiring Talent Talent Management: Acquiring Talent Attracting and selecting talented individuals is key to the success of any organization. Once you've defined what the 'right' talent is for your particular area, you need strategies and tactics for attracting, recruiting, and selecting talented people. Talented people are drawn to an organization for numerous reasons, including the organization's image or  more...

Tests for Variances and Proportions ...NOVA), and their underlying assumptions, with the help of examples and case studies. You will also learn how to use goodness-of-fit test statistics and contingency tables for validating hypotheses about various aspects of the variables being analyzed. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam  more...

Tools for Planning and Managing Six Sigma Project Opportunities Tools for Planning and Managing Six Sigma Project Opportunities ASQ Six Sigma Green Belt (SSGB) In many situations your results are only as good as the tools you use. Knowing which tools to use, and how to apply them effectively, is the key to any endeavor's success. This assertion holds true for process and quality improvement strategies, and Six Sigma and quality improvement teams  more...

Practical Examples of User-Centered Design Practical Examples of User-Centered Design To design user-centered Windows applications and web sites  more...

Discover Word 2007 Level 4 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 4, specific topics covered are: 1. WORK WITH ILLUSTRATIONS Add ClipArt And Pictures  more...

Discover Word 2007 Level 3 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 3, specific topics covered are: 1. WORK WITH TEXT OBJECTS Insert Headers And Footers Headers &  more...

Discover Word 2007 Level 2 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 2, specific topics covered are: 1. FORMAT DOCUMENTS Format Text I Formatting In Word 2007  more...

Discover Word 2007 Level 1 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 1, specific topics covered are: 1. WORD 2007 BASICS Introducing Word 2007 Office 2007 Overview  more...

Discover Powerpoint 2007 Level 3 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 3, specific topics covered are: 1. FINAL PREPARATIONS Animations And Transitions Slide  more...

Discover Powerpoint 2007 Level 2 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 2, specific topics covered are: 1. INSERT AND MODIFY TEXT Add Text To Slides Using Text  more...

Discover Powerpoint 2007 Level 1 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 1, specific topics covered are: 1. POWERPOINT 2007 BASICS Introducing PowerPoint 2007  more...

Discover Outlook 2007 Level 3 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 3, specific topics covered are: 1. WORK WITH CONTACTS Contacts Overview The Contacts Folder  more...

Discover Outlook 2007 Level 2 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 2, specific topics covered are: 1. WORK WITH E-MAIL INFORMATION Organize E-mail Messages  more...

Discover Outlook 2007 Level 1 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 1, specific topics covered are: 1. OUTLOOK 2007 BASICS Introducing Outlook 2007 Office 2007  more...

Discover Access 2007 Level 3 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 3, specific topics covered are: 1. WORK WITH REPORTS Report Basics What Is A Report?  more...

Discover Access 2007 Level 2 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 2, specific topics covered are 1. WORK WITH FORMS Form Basics What Is A Form? What Is  more...

Discover Access 2007 Level 1 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 1, specific topics covered are: 1. INTRODUCING ACCESS 2007 Access 2007 Basics Office 2007  more...

Discover Excel 2007 Level 4 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 4, topics covered are: 1. ANALYZE YOUR DATA Work With Tables Tables In Excel 2007 Create &  more...

Discover Excel 2007 Level 3 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 3, topics covered are: 1. ADD CHARTS AND GRAPHS Work With Charts Adding Charts Create A  more...

Discover Excel 2007 Level 2 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 2, topics covered are: 1. CALCULATE YOUR DATA Formulas What Is A Formula? Create A Formula  more...

Discover Excel 2007 Level 1 ...ics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 1, topics covered are: 1. EXCEL 2007 BASICS Introducing Excel 2007 Office 2007 Overview Excel  more...

Project Management Overview ...cycle. The course illustrates these concepts through many examples of small and large projects. Learners will also be introduced to the fundamental source of information for project management professionals: the Project Management Institute (PMI ) and A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by PMI . The course will identify key project  more...

Problem Solving Digging Deeper ... used for analysis and evaluation at each of these steps. Examples of tools that help find the root causes of the problem are the cause-and-effect diagram and five-why analysis. Cost-benefit and force-field analysis help in choosing the best solution. This course helps you recognize the value of honest, fact-based analysis and demonstrates how the application of a few tools greatly assists you  more...

Conflict of Interest Simulation Conflict of Interest Simulation In this simulation experience, you will assume the role of an HR generalist assigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The  more...

Green Business Implementing Sustainability Strategies ...s to measure your sustainability performance. It provides examples of how companies can implement sustainability strategies and discusses the importance of reporting sustainability results accurately. The way that companies market their sustainability efforts is also important to consider. Greenwashing a company's image to make it seem more sustainable can backfire and bring unwanted negative  more...

DOT Security for Shipment of Hazardous Materials DOT Security for Shipment of Hazardous Materials According to the US Department of Transportation (DOT), over 800,000 shipments of hazardous materials are transported in the United States every day. The materials shipped include those of chemical, petroleum, radioactive, explosive, and poisonous natures. Of the 800,000 shipments, almost 769,000 are transported by truck on the nation's roads,  more...

Creating a Plan Creating a Plan Getting and keeping your career on track takes careful planning. Those who wait for opportunities to come knocking may be left behind. Approaching your career proactively and being able to recognize opportunities to move ahead are key to smart career management. It starts with knowing yourself and what you want to do so that you can align your career moves with your goals.  more...

Program Life Cycle and Benefits Management ...carried out in each phase of the program life cycle, with examples from different program scenarios. With a foundational knowledge base reflecting the most up-to-date program management information, learners can effectively put principles to work at their own organizations. The course will assist the learner in initial preparation for the PMI Program Management certification exam. It is aligned  more...

Correlation and Regression Analysis in Six Sigma ...ables. In terms of correlation, it takes learners through examples of scatter diagrams for two variables, the calculation and interpretation of the correlation coefficient, and the interpretation of its confidence interval. The course also draws learners' attention to some key considerations in correlation analysis, such as correlation and causation. In terms of regression analysis, the course  more...

The Essentials of Budgeting for Non-financial Professionals The Essentials of Budgeting for Non-financial Professionals Professionals and functional managers in every department deal with budgets one way or another for providing targets and direction in their day-to-day decision making and control activities. The budget is a formal expression of the plans, goals, and objectives of an organization and familiarity with the essentials of the budget is  more...

Analyzing Financial Statements for Non-financial Professionals Analyzing Financial Statements for Non-financial Professionals Financial statements of an organization often conceal more than they reveal. Being able to analyze them and extract meaningful information is an essential skill that financial as well as non-financial professionals should have. Ratio analysis can be used to determine relationships between two elements of the same financial  more...

Operations Management Product Service Management Operations Management: Product & Service Management Product and service management is the process of designing, creating, and maintaining a product or service through all stages of its lifecycle. It involves a wide range of operations, marketing, and sales related activities. These activities encompass the entire range of product life cycle - from the conception of a new product or service  more...

Cisco IINS 1 0 Cryptography Encryption Digital Signatures ...sses the principles behind symmetric encryption, provides examples of major symmetric encryption algorithms, and examines their operations, strengths, and weaknesses. This course also touches on the major hashing algorithms that use Hashed Message Authentication Code (HMAC), and the digital signature technologies that are widely used in modern computing and networking. It also describes some of  more...

Reducing Waste Streamlining Value Flow Using Lean Reducing Waste & Streamlining Value Flow Using Lean Eliminating waste is one of the most effective ways to increase the profitability of any organization. Processes either add value or waste to the production of a product or service. The seven wastes originated in Japan, where waste is known as muda. Seven types of waste were originally identified by Toyota's Chief Engineer Taiichi Ohno.  more...

The Cash Flow Statement The Cash Flow Statement As the popular saying goes revenue is vanity, margin is sanity, and cash is king. While it is very important for an organization to keep earning revenue and maintaining a good profit margin, a positive cash flow is equally important for its survival. Cash flowing in to the organization must meet or exceed the cash flowing out to enable the organization to pay its  more...

The Balance Sheet The Balance Sheet The Balance Sheet is arguably the most important of all financial statements. It is a financial snapshot of a company's health at a specific point in time as measured in terms of assets, liabilities, and owners' or shareholders' equity. It allows you to see what a company owns as well as what it owes to other parties. People who might be interested in the Balance Sheet  more...

VMware Desktop Overview ...ing systems to be run on a single physical computer. Some examples of this would be Windows applications running on a Mac with VMware Fusion or several Windows and Linux applications running simultaneously on Windows or Linux computers using VMware Player. This course examines the features of the VMware desktop product suite, which includes VMware Workstation, VMware View, VMware Player, VMware  more...

Cisco Route 1 0 Implementing Path Control Cisco Route 1.0: Implementing Path Control Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 Policy-based routing allows administrators to route traffic along specific paths according to their needs and gives you greater flexibility in determining traffic patterns and best routes. Sometimes, simple destination-based routing is not  more...

The Accounting Cycle and Accrual Accounting The Accounting Cycle and Accrual Accounting Accounting involves recording, summarizing, and presenting financial transactions. You need to analyze transactions before recording them in daily journals. Organizations use a variety of accounts, called general ledgers collectively, to record transactions in a number of business areas. A chart of accounts lists all these accounts in the general  more...

Accounting Transactions and Books of Account Accounting Transactions and Books of Account Bookkeeping is a critical accounting activity that provides the solid foundation on which an organization stands. The correctness and integrity of the financial statements that an organization produces largely depend on the correctness and integrity of its bookkeeping activities. Journalization and posting to ledgers are the two core bookkeeping  more...

Cisco IUWNE 1 0 Unified Wireless Network Basic Architecture Cisco IUWNE 1.0: Unified Wireless Network Basic Architecture Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 Depending on the size of a wireless network, the number of deployed access points (APs) can run from a single AP to thousands on a single campus. As WLANs get bigger and the number of devices grows,  more...

Operations Management Facilities Planning Management Operations Management: Facilities Planning & Management Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production. Decisions about facility location must consider access to customers, resources, and utilities. Layout of  more...

Cloud Computing Basics Cloud Computing Basics This course provides IT professionals with a working definition of cloud computing, explores the technological precursors of today's cloud as well as the current technologies the cloud is dependant on. Also covered are the benefits and drawbacks of cloud computing for the IT department and business as a whole. It then explores in more detail the different types of  more...

Migrating Infrastructure to the Cloud Migrating Infrastructure to the Cloud This course explores the steps you should take in determining if your infrastructure has components that are suitable for a cloud solution. It discusses the Service Oriented Architecture (SOA) and grid computing, and highlights characteristics that make these infrastructures suitable or unsuitable for extension to the cloud. The course also explores the  more...

EU Privacy Data Security ...y laws at the level of the Directive and provides several examples of the specific approaches taken by certain member states. It also discusses the Safe Harbor Agreement that outlines a framework for adequate security procedures for US companies that exchange personal information with EU member states. This course was developed with subject matter support provided by Mason Hayes Curran. This  more...

Basic Business Math Using Whole Numbers Decimals Basic Business Math: Using Whole Numbers & Decimals An understanding of basic mathematical principles is important for any businessperson. Math skills enable you to figure out resource requirements, estimate costs, work out average time spent on different activities, and calculate commission earnings. The ability to analyze and comprehend numbers is a vital skill for personal, as well as  more...

Basic Business Math Percentages Ratios Basic Business Math: Percentages & Ratios An understanding of basic mathematical principles is important for any business person. They enable you to figure out resource requirements, estimate costs, work out average time spent on different activities, or calculate commission earnings. Percentages and ratios are a means of highlighting many relationships in business, not least of which are  more...

Basic Business Math Averages Equations Basic Business Math: Averages & Equations Basic math skills are practical in any business situation, whether it be calculating average call turnaround times in a call center or using equations to find the stock of inventory and the items that have been sold in a retail store. Because math skills are valuable in so many business situations, refreshing your skills can demonstrate your  more...

So You Wanna Be a Mystery Writer Learn from a working mystery writer how to write mystery novels. This course is designed for the working or aspiring writer who wants to create compelling mystery fiction. The course gives you a jumpstart on getting ideas, developing characters, plotting, planting clues, and getting published. Worksheets, a web-based library of resources, book recommendations and examples from published and  more...

Learn HTML All By Yourself- Advanced ...d is written by the same author, John Gilson. John`s many examples are clear and easy to follow. There are also many questions for you to answer and web pages for you to make up. All questions and problems come complete with answers and solutions so that you get immediate feedback on how you are progressing. By the time you finish this five week course, you will have a very firm understanding  more...

Writing Web Content (Master Class)-Self Directed Write web content that persuades, informs, entertains, inspires, and sells. Is your style electronic? Learn how to make your Web text easy to navigate, easy to understand, and easy to use. This workshop shows how moving text from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...sible self-learning HTML course available today. The many examples are clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML  more...

Legal Research and Writing ... be the work of the individual student. The following are examples of dishonesty, or unethical and unprofessional behavior: Plagiarism - Using another person?s words, ideas, or results without giving proper credit to that person, giving the impression that it is a student?s own work Any form of cheating on examinations Altering academic or clinical records Falsifying information for any  more...

Access 2000 Level 1 As students are introduced to the basic elements that compose an Access database, they will learn what a database is and how an effective database should be designed and set up. The students will also learn how to create their own databases and how to enter and manipulate data. This course introduces students to the basic elements that compose an Access database. Students will learn what a  more...

Access 2000 Proficient This comprehensive course teaches students both the basic and more advanced elements that compose an Access database. The course will teach skills such as database creation; creation and use of tables, forms, filters and sorts, queries, and reports; as well as some techniques designed to make data entry in Access databases faster, easier, and less error-prone. This comprehensive course teaches  more...

FrontPage 2000 Level 1 Students will learn the tricks to help them create, edit, and manage Web pages easily. The skills introduced include examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key  more...

FrontPage 2000 Level 2 Students will learn advanced Web development techniques, such as using HTML, designing frames pages, creating interactive forms, developing dynamic Web pages using DHTML, integrating databases, publishing Webs, and working with forms and tables. This course teaches students the additional advanced features of Microsoft FrontPage 2000. Students will learn advanced Web development techniques, such  more...

Getting Started With Microsoft Windows XP This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course will also walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces  more...

How To Master Business Writing This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. How To Master Business Writing This course provides students with a review of the skills needed to write effective letters, memos, minutes,  more...

Lotus Notes 5.0 Level 1 This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and  more...

Microsoft Excel 2002 Core This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as how to manage workbooks, print worksheets, create charts, and integrate workbooks with the Web. This comprehensive course  more...

Microsoft FrontPage 2002 Core Students will learn the tricks that will help them create, edit, and manage Web pages easily. The skills taught include examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key  more...

Microsoft FrontPage 2002 Level 1 This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of the new 2002 capabilities. The skills include becoming familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is  more...

Microsoft Office XP New Features This course introduces students to some of the new features of the Office XP suite. It covers the major new features of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This course introduces students to some of the new features of the Office XP suite. It covers the major new features that apply to all of the applications, including smart tags and  more...

Microsoft Outlook 2002 Level 1 This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students  more...

Microsoft PowerPoint 2002 Level 1 ...esign PowerPoint presentations on their computers through examples and interactive exercises in this introductory course. Students will also learn how to use templates, create tables, and prepare presentations for printing. This course introduces students to the basic features of Microsoft PowerPoint 2002. Students will learn how to design PowerPoint presentations on their computers through  more...

Microsoft PowerPoint 2002 Level 2 ...esign PowerPoint presentations on their computers through examples and interactive exercises. Students will also learn how to use WordArt, create clip art collections, and apply animation effects. In addition, students will learn how to create and format speaker notes and handouts. Other topics that will be covered include designing moderately complicated presentations, importing Word  more...

Microsoft Windows XP Level 1 This course introduces students to the basic features in Microsoft Windows XP by including lessons on customizing the Desktop and using Windows Explorer. The course will walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the  more...

Microsoft Word 2002 Core This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002. They will learn the basic steps to create and edit their text-based documents, and will also discover how to enhance the look and functionality of them. This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn  more...

Microsoft Word 2002 Expert Students will learn advanced formatting skills and how to customize Word 2002 to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Other skills taught include formatting one part of a document differently than another and combining Word with other Office applications such as Access. This course builds upon intermediate Word skills by  more...

Microsoft Word 2002 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word, as well as introduce them to some of its new capabilities introduced with the 2002 version. Some of the skills taught include examining the working screen, getting familiar with the new Task Panes, creating new documents, modifying bodies of text, and previewing and printing documents. This course is  more...

Microsoft Word 2002 Level 3 In this course, users will learn how to customize Word 2002 to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Students will also gain insight into how Word can be combined with other Office applications such as Access. This course builds upon intermediate Word skills by teaching students skills in creating and managing large  more...

Microsoft Works Suite 2002 Level 1 Students will learn how to organize their schedules and manage their time and money by using and editing spreadsheets and databases in this introductory course. Microsoft Works 2002 will also teach students how to create, modify, and save documents using Microsoft Word. This course will introduce students to the basic functionalities of Microsoft Works 2002. Students will learn how to organize  more...

Navigating And Exploring The Internet This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the Internet, learning about and searching the Web, and sending e-mail. This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the  more...

Navigating And Exploring The Internet 2002 This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include understanding and sending e-mail, learning about the Web, and using browsers such as Internet Explorer and Netscape Navigator to view Web pages. This introductory course teaches students the fundamental skills they need to know to use the Internet.  more...

Office XP (2002) Introduction This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces  more...

Outlook 2000 Level 1 This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include  more...

Outlook 2000 Level 2 This intermediate course teaches students some of the more advanced features of Microsoft Outlook 2000. Some skills they will learn include using and customizing mail features and organizing items using categories. This intermediate course teaches students some of the more advanced features of Microsoft Outlook 2000. Some skills they will learn include using and customizing mail features; using  more...

Outlook 2000 Proficient This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Skills taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office. This comprehensive course teaches students both the basic and more advanced features  more...

PowerPoint 97 This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn to use templates, create tables, and prepare a presentation for printing. The user will also be introduced to the most powerful aspects of Microsoft PowerPoint 97 as they become  more...

Windows NT Introduction Students will learn how to understand and use networking resources in this course that introduces basic features of Microsoft Windows NT. The course also includes lessons on managing files by renaming, copying, and moving folders. This course introduces students to the basic features of Microsoft Windows NT. Students will learn skills such as working on the Desktop, using windows, and operating  more...

Word 2000 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based  more...

Word 2002 This course is designed to to familiarize users with the key introductory, intermediate, and advanced features of Microsoft Word 2002. The course starts out by introducing the users to some of the application's basic capabilities and works up to showing them how to enhance the look of their text-based documents. Finally, the course builds upon intermediate Word skills by teaching students skills  more...

Works 2000 Level 1 This course will introduce students to the basic functionalities of Microsoft Works 2000. Students will learn a little about databases and spreadsheets, as well as learn to create, modify, and save text documents using Microsoft Word. This course will introduce students to the basic functionalities of Microsoft Works 2000. Students will learn how to organize their schedules and manage their time  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...ge bookmarking, interactive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons, simulations, audio narration, graphics, animations, screenshots and much more! To become A+ certified through CompTIA, you must pass two exams: the Core test and the DOS/Windows test. Neither of these exams is included in this training course ? you must pay  more...

Learn Grammar the Easy Way This fun course ends grammar confusion, using lively examples and explanations to correct common mistakes.  more...

Learn MS Explorer 2000 online with eBooks! Practice sessions and Hot Tips help you each step of the way. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms  more...

Learn MS Access 2000 online with eBooks! Clear instructions demonstrate how to build typical business documents, spreadsheets, slides and databases. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software  more...

Learn MS Excel 2000 online with eBooks! Detailed exercises teach you MS Excel 2000. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of  more...

Communicate With Confidence This fun course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications. Don?t know where to put that apostrophe? Bamboozled by ?who? and ?whom?? It?s hard to communicate with confidence when you?re uncertain  more...

Better Business Writing in One Week This practical course helps business professionals write with greater confidence and accuracy. Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages  more...

Achieving Successful Copywriting Results in Four Weeks ...ful copy. Every aspect of this formula will be explained. Examples will be shown. In addition to regular course material, there will also be assignments given. Whatever, you are trying to sell either through your web site on off-line, by the time you finish this course you will have a fully written copy to put into practice. Purchase of supplemental material will be required for further  more...

Build a Powerful Marketing Strategy--Instructor-Led ...sity Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate  more...

Build a Powerful Marketing Strategy--Self-Directed ...sity Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Build a Powerful  more...

Microsoft Office PowerPoint 2003 Level 1 ...esign PowerPoint presentations on their computers through examples and interactive exercises. They will learn to create presentations from scratch using slide layouts and design templates and by using the AutoContent wizard. This course is designed to introduce students to the basic features of Microsoft Office PowerPoint 2003. Students will learn how to design PowerPoint presentations on  more...

HIPAA Privacy Training & Certification Program Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...

401(k) Training & Certification Program Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...

Lean Manufacturing Personal Training Library ...the 5S?s as well as a roadmap to implement the 5S?s. Many examples of 5S success stories are included throughout the training. (2 Units; 2 Assessments; Approximately 5 hours of training.) 8-D Problem-Solving (Eight Discipline) is a step-by-step problem-solving methodology popularized by Ford Motor Company. With the 8-D problem-solving process (or Global 8-D as Ford calls it), teams address and  more...

Six Sigma Green Belt Personal Training Library Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...

IATA Dangerous Goods ...r the IATA regulations. In order to follow along with the examples and exercises presented in the course, you must have access to a copy of the IATA Dangerous Goods regulations. In order to follow along with the examples and exercises presented in the course, you must have access to a copy of the IATA Dangerous Goods regulations. If you are in need of an up-to-date version of the regulations  more...

Lab Safety and Chemical Hygiene In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Instructor-Led ...ivities--and instructs using real investment decisions as examples.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course. Understand  more...

Introduction to Teaching Online Learn the technologies educators are using all over the world to present online courses. Through participation in this course, you will learn what tools work best in your classroom. Introduction to Online Teaching is a seven day online course. This course is designed to give you an understanding of online course delivery. It is a basic level course and will prepare you to begin to develop an  more...

Blackboard Basics for K12 Learn the basics of Blackboard, one of the nation's leading online course tools. Prepare and post documents in a course shell, use outside resources, and create discussion threads, prepare tests, and design quizzes. Blackboard Basics is a twenty-one day online course which is designed to not only teach you about the online classroom but to immerse you in it so that you are experiencing and  more...

Computer Fundamentals You don't have to know everything to be at ease with your computer. This course covers hard drives, memory, operating systems and more. Computer Fundamentals is a seven day online course.? This course is introductory and provides the basics pertaining to using a computer. It includes the knowledge and skills required to identify different types of computers, the components of a personal  more...

Developing Curriculum for Online Programs This course outlines success strategies for the development of an online program. Instructional design guidelines are also presented. Developing Curriculum for Online Programs? is a seven day online course. It will help you explore special requirements and the tools needed for effective online curriculum development. This course is offered by a State Accredited University and offers State Board  more...

Graphics & Digital Imaging Fundamentals Learn the basics of acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet. Graphics & Digital Imaging Fundamentals is a seven day online course. It is designed to help you learn the basics on acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet. You also learn the basics with regard to file types, file size  more...

HyperStudio Basics This introductory course will provide you with an overview of using HyperStudio. Learn how to create a stack, add cards, buttons and navigation. In addition, discover how to add sound, video, graphics and hyperlinks into your presentation. HyperStudio Basics is a seven day online course. This class will explore educational applications and implications of hypermedia, provide you with an overview  more...

Instructional Design for the Online Learning Environment Learn how to adapt your course materials into an online model for effective learning. Discover how traditional instructional strategies can be implemented into the online learning environment. Instructional Design for the Online Learning Environment is a seven day online course. It will help you learn how to adapt your course materials into an online model for effective learning and discover how  more...

Introduction to Inspiration and Kidspiration This course introduces you to Inspiration and Kidspiration. Help students organize and develop their ideas! Learn how to navigate the toolbars and manipulate text within the program. Discover how to integrate this program into your classroom. Introduction to Inspiration and Kidspiration is a seven day online course. This course introduces you to Inspiration and Kidspiration, a software package  more...

Introduction to Respondus This course will focus on the basic use of Respondus, a test generation tool. Discover how to integrate online assessments into your classroom. Introduction to Respondus course is a seven day online course that focuses on the basic use of Respondus a test generation tool, and helps you discover how to integrate online assessments into your classroom. This course is offered by a State Accredited  more...

Introduction to WebQuests Learn the basics involved in developing a WebQuest for your own classroom use. Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State  more...

Online Research Techniques You will learn how to effectively conduct research online using Grolier Online and GaleNet. Learn how to find specific information using these comprehensive Web-based resources. Online Research Techniques is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited  more...

Technology Integration - Best Practices Discover some of the best practices used by educators to integrate technology into their classrooms. Learn about the tools used to facilitate instruction of core-curricular objectives. Technology Integration - Best Practices is a?seven day online course. It will help you discover some of the ?best practices? used by educators today to integrate technology into their classrooms. This course  more...

Using a Digital Camera Acquaint yourself with the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings, view images, delete images, and how to upload images to your computer. Using a Digital Camera is a seven day online course. You will learn the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings,  more...

Using a Scanner Learn how to scan a document using various formats, make annotations and save/export documents. Discover how to use scanned documents in various applications. Using a Scanner is a seven day online course. This is an introductory course and provides the basics pertaining to using your scanner. Learn how to scan a document, make annotations and save/export documents. Discover how to use scanned  more...

Writing Standards-Based Assessments Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to  more...

Integrating Technology in the Classroom ...inforcement, a printable workbook that contains real-life examples and exercises, and a survey that allows the learner to rate the effectiveness of the course. This Courseware was developed for educators by educators from around the world, accounting for over 150 years of experience in teaching, technology, and instructional design. Course objectives were created based on the need to provide  more...

Using the Power of the iPod in Education: An Overview ...In addition, the teachers will be provided with practical examples of how the iPod has been and can be used to improve education and will be provided with explanations of how to use the iPod, iTunes, podcasts and other sources in accomplishing these objectives, along with the theoretical underpinnings of why these elements and techniques willl improve the education that is offered to students.  more...

Write for Business-Proofreader`s Guide-eBook The Proofreader`s Guide is a handy, quick reference guide containing all the information you need to accurately proofread your documents. The Proofreader`s Guide is a handy, quick reference guide containing all the information you need to accurately proofread your documents. This easy-to-search eBook covers punctuation, capitalization, spelling, usage, grammar, and more. The concise explanations,  more...

14 Purchasing Best Practices ...eader by following this class' step-by-step instructions, examples, and exercises, as well as the 39-page Sample, Tool, and Template Pack which is included with your registration. Get ready to deliver world-class purchasing results! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are  more...

Accelerate your Business Growth--Instructor-Led ...sity Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Accelerate your Business  more...

Accelerate your Business Growth--Self-Directed ...sity Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Accelerate your Business  more...

Database Management ...tabases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management. Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required However some experience using Microsoft Access is recomended. There are two database case  more...

MSHA Part 46 Refresher ...uent or extended exposures during maintenance activities. Examples of personnel that needs this training are listed below. You'll find the complete definitions miners and independent contractors in the regulations (30CFR Part 46.2). -mining personnel: drillers, blasters, equipment operators, truck drivers, welders, crane operators, electricians, and other maintenance and contruction workers  more...

MSHA Part 48 Surface Mining Refresher This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 48 requirements for most above-ground mines or above-ground operations at underground mines. Part 48 applies to coal mines, underground metal and nonmetal mines, surface metal mines, and certain surface nonmetal mines that are not in the following industries: surface stone, surface clay, sand and  more...

PowerPoint 2007 Level 1 ...esign PowerPoint presentations on their computers through examples and interactive exercises. They will learn about the key interface changes of Microsoft Office 2007, namely the Ribbon, Quick Access toolbar, Mini toolbar, and galleries. PowerPoint 2007 Level 1 This course introduces students to the basic features of Microsoft Office PowerPoint 2007. Students will learn how to design  more...

Project Management Professional- (Self Directed) ...wledge about project management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting,  more...

Supply Management Contract Writing ..., dry explanations of contract law. Through plain English examples and interactive exercises, you will learn how to negotiate and write effective contracts and iron-clad terms and conditions. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed ...ivities--and instructs using real investment decisions as examples.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course. Understand  more...

Build Your Own BIZ Comprehensive Certificate ...ng business environment. Action alerts provide real-world examples to keep you abreast of the current business climate. We then apply sound business principles to these issues in order to help you function effectively and avoid pitfalls in your day-to-day operations. Provides access to a variety of business tools and topics in the form of modules, which include videos, indexed content, and  more...

Microsoft Office Excel 2003 Level 1 Introduces students to basic spreadsheet features and acquaints students with Excel`s tools by using real-life scenarios and projects. Students will learn to manage workbooks, work with cells and cell data, format and print worksheets, create and revise formulas, and create charts from worksheet data. This course is designed to introduce students to basic spreadsheet features and acquaints  more...

Writing Web Content (Master Class) ...writing, background on ?the reason why,? before-and-after examples, advice on how the guideline should be adapted for particular audiences, challenges, and answers. You?ll write lots of short passages, review the prose on public sites, and evaluate how well these sites follow our guidelines. The instructor Anthony Agerskove will give you feedback and important insight on your work each week. At  more...

Introduction to Podcasting ... soundcards. With step-by-step explanations and plenty of examples, this tutorial will help you produce and publicize your own professional sounding Podcasts to syndicate with the Internet community. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Introduction to Podcasting The  more...

Certificate in Professional Technical Communication ...ines required for a proposal, and the ability to weave in examples and interviews required for a technical magazine article can carry over into other types of writing. Your proposals will be more organized, your articles more aware of the audience?s expectations, and your user guides more interesting in their use of examples. After an evaluation of submitted writing samples students will be  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

Preparing as the Interviewee ...rviewers are continually asking interviewees for detailed examples of past performance. Organizations have found that employees tend to do at least as well on new jobs as they did on their old ones. So the information and examples you provide to potential employers will often seal your fate. It's critical that you prepare yourself for behavioral interviewing.In this course, you'll learn how to  more...

Conquering Conflict through Communication How many times have you said nothing because it was "good for the team" or got angry before thinking over the situation? These examples illustrate how important communication is in the workplace. Communication is more than what you say. It's what you don't say, how you listen to others, and how you listen to what you say. At the end of this course, you'll have the skills you need to listen  more...

Industry Overview Information Technology Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...

Managing the Creative Elements of Brands Did you know there are 25 brands of laundry detergent? What influenced you to choose the brand you use? Was it the name? The logo? Maybe it was the clever slogan or catchy jingle. Was there a cute, cuddly character in the advertisement? Perhaps it was the packaging design. It could be one of these factors or a combination thereof, but the fact still remains: out of 25 brands of laundry detergent,  more...

Why Customer Driven Today in America, the emphasis is on service. Health care organizations, insurance agencies, investment brokers, and accountants sell services rather than products. As the popularity of the Internet increases, all companies are forced to focus on service through company web sites that put them into direct contact with customers. Customer satisfaction--and quality--is quickly becoming the  more...

Insider Trading ...stors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing legal insider trading. It also discusses the civil and criminal penalties incurred by insider traders and the companies that they work for. It identifies the main procedures that companies should take to prevent insider trades generally and specifically  more...

Excel 2000 - Proficient User ...tegory, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Excel 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique  more...

PowerPoint 2000 - Proficient User ...tegory, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of PowerPoint 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique  more...

Listening Basics Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication  more...

Access 2000 - Proficient ...ategory,users are provided with detailed explanations and examples,as well as hands-on exercises,so they can practice what they're learning. After completing all the topics in a category,users can find out how much they've learned by taking the Category Self Test.They can also test their overall knowledge of Access 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia  more...

Outlook 2000 - Proficient ...tegory, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Outlook 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique  more...

Professional Selling Over the Phone Preparation Strategies ...esales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice, listening to feedback, and asking questions to increase sales. Learn To Sequence the steps for preparing to write an effective telesales script. Apply the steps for preparing to write  more...

Professional Selling Over the Phone Prospecting ...al Selling Over the Phone: Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects.  more...

Professional Selling Over the Phone Closing a Sale ...Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To Identify the  more...

Strategic Management Analyzing Strategic Options ...t form the SWOT acronym. Recognize examples of each SWOT element. Simulation Overview: In this simulation, you will be meeting with Ronald Spear, Icon's Vice President of Marketing, Deborah Cowan, Vice President of Sales, and James Cahill, Vice President of Product Development. It has recently come to your attention that one  more...

Visual InterDev 6 0 Planning a Web Application ...esign principles. Match the security threats with their examples. Identify the considerations for implementing security in a Web application. Match the Microsoft security solutions for client products with their features. Identify the security features of Microsoft security solutions for server products. Match the Microsoft security solutions for shared products with their features.  more...

SAP R 3 SD Overview and Master Data ...s to work with Master Data. The course will use practical examples to illustrate functions and Master Data. L earn To: Document flow within the company. Functional elements within SD. Organizational structures. External organization of sales. Internal organization of business. C ontent Emphasis Skills-Based A udience This course has been  more...

SAP R 3 Supply Chain Management ...he use of computer software, the course shows concrete examples using SAP within different industry areas. The course transfers the basic knowledge, the spectrum of possibilities within the 'Supply Chain Management'. The course is intended to show the different views regarding the supply chain in companies and its possibilities of use within different business areas. L earn To:  more...

Process and Function Modeling Course Overview Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000  more...

Oracle8 Performance Tuning Strategies and Techniques ...ifferent roles associated with the tuning process. List examples of measurable tuning goals. Define the steps associated with the tuning process. Unit 2: Oracle Alert and Trace Files Duration: 1.5 - 2 Hour(s) List the diagnostic information that is provided via trace files and events. Identify tuning information available in the alert log file. View the contents of the  more...

Visual InterDev 6 0 Planning a Web Application ...esign principles. Match the security threats with their examples. Identify the considerations for implementing security in a Web application. Match the Microsoft security solutions for client products with their features. Identify the security features of Microsoft security solutions for server products. Match the Microsoft security solutions for shared products with their features.  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 ...as compared to SQL. Match the MDX expressions with their examples. Match the different methods of axis content specification with their examples. Match the keywords for dimension specification with their definitions. Match the groups of MDX advanced functions with their members. Define the slices of a cube by using MDX. Create an MDX by using MDX components. Match the ADO MD objects with  more...

Business Code of Conduct Confidentiality Company Assests ... importance of confidentiality at all levels and provides examples of breaches of confidentiality. It also covers employee obligations and the consequences of confidentiality breaches. Learn To: Identify internal and external breaches of confidentiality. Identify consequences of breaching confidentiality. Identify measures for protecting confidential information. Audience:  more...

SQL and PL SQL PL SQL Basics ...spects of PL/SQL programming. Numerous easy-to-understand examples ensure that the concepts are amply illustrated. L earn To: Identify the features and benefits of PL/SQL and understand the PL/SQL program constructs. Identify the PL/SQL datatypes Identify how to declare PL/SQL variables and identify the PL/SQL programming conventions. Retrieve and manipulate data from the  more...

Building Scalable Cisco Internetworks Part 3 ... structures and protocols, as well as basic configuration examples. Learn To: Identify benefits of Enhanced Interior Gateway Routing Protocol (EIGRP). Identify the relationships between the Enhanced Interior Gateway Routing Protocol (EIGRP) database and the IP routing table. Identify considerations for performing Enhanced Interior Gateway Routing Protocol (EIGRP) metric  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access ...ies that occur in an IPSec management strategy with their examples. Identify the actions that need to be performed while designing an IPSec policy. Identify the sequence of steps in the phases of IPSec negotiation. Identify the situation in which you use a specific security level. Match the data authentication methods with the situations in which they are to be used. Match the algorithm  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access ...ies that occur in an IPSec management strategy with their examples. Identify the actions that need to be performed while designing an IPSec policy. Identify the sequence of steps in the phases of IPSec negotiation. Identify the situation in which you use a specific security level. Match the data authentication methods with the situations in which they are to be used. Match the algorithm  more...

Designing Cisco Network Service Architectures Part 1 ...instruction is solidly supported with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies. Learn To: Identify features of the Cisco Architecture for Voice, Video and Integrated Data (AVVID) framework. Identify concerns associated with optimal network deployment. Identify features of Cisco Architecture for Voice, Video  more...

IBM AIX--Part 1 Basic Administration ... be using Unix as an operating system for multiple tasks. Examples of such tasks would be managing files, printing, running applications, programming, database administration etc. etc. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installation and Startup Duration: 2 - 3 Hour(s) Identify the features of AIX and RS/6000. Identify the functions of the AIX system  more...

XML Programming--Part 1 Components Style Sheets ...y the features of Character Data (CDATA) sections used as examples in XML documents. Unit 2: XML DTD Fundamentals Duration: 2 - 3 Hour(s) Identify the functions of data modeling in XML. Associate a Document Type Definition (DTD) with an XML document. Define elements in XML. Define attributes in XML. Identify the features of parsed character data (PCDATA). Define entities in XML.  more...

XML Programming--Part 1 Components Style Sheets ...y the features of Character Data (CDATA) sections used as examples in XML documents. Unit 2: XML DTD Fundamentals Duration: 2 - 3 Hour(s) Identify the functions of data modeling in XML. Associate a Document Type Definition (DTD) with an XML document. Define elements in XML. Define attributes in XML. Identify the features of parsed character data (PCDATA). Define entities in XML.  more...

EnjoySAP Features Functions ...oySAP. a Customizing Menus. a Application Examples. Audience Employees who need to learn how to use the R/3 System. Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35  more...

EnjoySAP What s New in Release 4 6 ... features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application components as well as see the most important details of the new interface in the individual applications and how it differs from earlier releases. Learn To: a General Information on Release 4.6. a Basis. a Cross Application Components. a  more...

Macromedia Flash MX Part 2 Animation Basics ... Associate symbol types in Macromedia Flash MX with examples of their use. Create a symbol in Macromedia Flash MX. Identify methods for managing libraries in Macromedia Flash MX. Unit 2: Creating and Publishing Animations (1 - 1.5 hours) Identify characteristics of animation in Macromedia Flash MX.  more...

Cross Cultural Business Comm Understanding Cultural Differences ...unication are also explained. Learn To Identify examples of cultural values. Select ways to help someone overcome culture shock. Identify examples of how gender differences affect communication. Choose the correct definition of convergence. Identify the appropriate amount of personal space in cultures that value space. Categorize a given topic as being acceptable  more...

Budgeting Operating Manufacturing Budgets ...n a manufacturing budget. Identify examples of flexible budgeting. Identify methods used to create a manufacturing budget. Identify a variance as either a volume or a rate variance. Identify types of information that can be determined from a manufacturing budget. Simulation  more...

Communicating w Difficult People Working with Difficult Employees ... Employees (0.5 - 1 hour) Select examples of difficult behavior. Differentiate among the three types of difficult employees. Identify the characteristics of difficult behavior. Recognize causes that make regular people become difficult employees. Identify the characteristics that  more...

Communicating w Difficult People Handling Difficult Co-Workers ...icult personalities. Identify examples of primary and secondary conflict. Apply proper techniques to turn destructive conflict into constructive conflict. Utilize proper methods to avoid advanced conflict. Apply the resolution process to solve co-worker conflict.  more...

E-mail Etiquette Writing Effective E-mail Messages ...dentify specific and vague words or phrases. Identify examples of active versus passive voice. Identify how to place commas correctly. Identify the best ways to construct a paragraph. Audience Managers, employees, and anyone who needs to learn how to use e-mail in order to communicate more effectively at work. Deployment Options e-Learning Accreditation NASBA  more...

Business Problem Solving Critical Thinking Info Analysis In Business Problem Solving: Critical Thinking and Information Analysis you will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally, the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in  more...

Negotiating The Negotiation Process ...m discusses the different negotiation styles and provides examples of situations for which each style is appropriate. Learn To Identify guidelines you should follow during a negotiation. Identify steps of the negotiation process. Apply guidelines that will enable you to facilitate effective communication  more...

Operations Management Operations Components ...of an operations manager. In addition, the program offers examples of how each component is applied to a company a a s operations. Learn To Select your responsibilities concerning Human Resources and job design operations. Identify common problems in facility layout operations. Match the qualitative  more...

Advanced Project Mgmt Setting Up a Project Office ... their descriptions. Identify examples of planning processes a project office could standardize. Identify circumstances under which a project office is most needed to manage resources. Identify the conditions you can use to determine the need for a project office. Sequence the steps  more...

Advanced Project Mgmt Project Management Maturity In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity level. You will also learn how to assess a department or organization a a s maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Learn To  more...

Team Leadership Developing A High Peformance Team ...team using guidelines. Choose examples of criteria that should be used when selecting team members. Follow steps for developing a team communication process. Identify elements of effective teams. Identify desirable characteristics of effective team leaders. Audience Managers and  more...

Team Leadership Conducting Productive Team Meetings ...ation during team meetings. Select examples of tools used in problem solving. Identify pitfalls of decision making. Facilitate effective decision making. Simulation Overview: In this simulation, you will be meeting with Ronald Spear, David Morris, and Cindy Becker, all of whom are  more...

Team Leadership Promoting Your Team s Effectiveness ... to empower team members. Identify examples of rewards depending on the type of reward. Identify elements that can be affected by cultural differences. Take action to prevent the negative effects of diversity in your team. Simulation Overview: In this simulation, you will meet with  more...

Virtual Team Mgmt Managing Virtual Team Relationships ...ry management and supervisory management with appropriate examples. Identify the five tasks involved in boundary management. Use the five tasks to effectively manage boundary relationships for a virtual team. Perform tasks needed for boundary management. Identify the four areas where virtual team  more...

SAP R 3 3 0 Fundamentals ...tion module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective of the dialog-oriented structure of SAP R/3 3.0. L earn To: Discuss the functionality and capabilities of using the SAP R/3 3.0 system in an open system environment. Define the parts of the system environment; including SAP technology, Kernel System,  more...

Operations Management Fundamentals of Operations Management ...y and project management. In addition, the program offers examples of how changing operations affects a company a a s operation processes. Learn To Choose types of operations. Identify definitions of the components of operations management. Select the six most important forces that affect processes.  more...

Motivation Motivating Through Rewards Recognition ...on motivational tools. Select examples of extrinsic and intrinsic motivators. Follow guidelines to make rewards and recognition effective. Avoid barriers to providing rewards and recognition. Select seven actions to complete before seeking employee involvement.  more...

Succession Planning Elements Approaches ...Approach (0.5 - 1 hour) Identify examples of how organizations can effectively approach succession planning. Identify characteristics of an effective succession planning program. Identify characteristics of the evolutionary phases of an effective succession planning program. Sequence the phases  more...

Negotiating Advanced Negotiation Tactics ...onses for each tactic. In addition, this program includes examples of unethical negotiation tactics and what to do when faced with a party that uses unethical tactics. Learn To Identify steps of the process for gaining control during a negotiation. Follow the steps for gaining control in negotiations.  more...

Operations Management Operations Management Tools ...ing problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management. Learn To Identify how transportation costs can be minimized Identify the four strategies for improving maintenance and reliability  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...ficate validation. To identify examples of information provided by IAS logs. To identify features of PPP logging. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...ficate validation. To identify examples of information provided by IAS logs. To identify features of PPP logging. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one  more...

Business Code of Conduct Bribery Kickbacks ...his course defines bribery and kickbacks, giving concrete examples of each, and guidelines for employees who find themselves the subject of bribery or kickback overtures. This course also covers the consequences of taking a bribe or a kickback. Learn To: Identify incoming and outgoing bribes and kickbacks. Identify some of the more common legal proscriptions against bribery and  more...

Supply Chain Management Building a Sustained Competitive Advantage ...major processes within a supply chain, and extensive case examples to validate the principles and recommendations. Learn To: Identify the features of Level 3. Identify guidelines to make a successful transition to level 3. Identify obstacles within the organization when moving to Level 3. Identify advantages of a fully functioning collaborative network. Identify  more...

Operations Management - Fundamentals of Operations Management Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company's operation processes.  more...

Operations Management - Operations Components Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company's operations. .  more...

HAZWOPER 24 Hour Training - Online ...e little or no chance of exposure to the wastes involved. Examples of an Occasional Site Worker would include truck drivers, drillers, surveyors and administrative personnel, etc. Learning Objectives of the HAZWOPER 24 Hour Course: - Understand the purpose of OSHA and its role in regulating occupational health and safety - Use Site Characterization to recognize hazards that may exist  more...

Retail Basics Sales and Service This course concentrates on associate basic sales and service skills that are needed in order to create a positive shopping experience and increase sales opportunities. To ensure effectiveness, the Sales and Service Skill Standards, developed by the National Retail Federation (NRF), have been integrated through the course. Includes examples from the following retail sectors: Hospitality,  more...

Cashier Service Basics This course focuses on service behaviors at the point of sale. Basic cashier services skills require balancing interpersonal service skills with adherence to store policies and procedures to ensure a lasting impression on the customer. Note: This course does not cover how to use specific POS systems typically offered by the POS manufacturer. Includes examples from the following retail sectors:  more...

We're All Different After exploring how misunderstandings resulting from our differences can have an impact on the work environment and store sales, store associates will learn to use the SHOES method to overcome verbal and non-verbal communication barriers. Includes examples from the following retail sectors: Clothing, Gift Shop, Music, Department, Lawn & Garden, Jewelry, Electronics, Pharmacy,  more...

Merchandising Basics Store associates will learn basic merchandising terminology and the basic merchandising activities they will perform inside and outside the store. Includes examples from the following retail sectors: Automotive, C-Store, Department Store, Clothing, Electronics, Furniture, Grocery, Hardware, and Sporting Goods  more...

Appearance and Attitude Retail store associates will learn why dress codes are important to retailers and how their appearance and attitude contribute to the storea ™s image, product sales, and the customera ™s shopping experience. Includes examples from the following retail sectors: Mena ™s Clothing, Womena ™s Clothing, Hardware, Grocery, Gift and Books, Wine Store,  more...

Greeting Customers Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities. Includes examples from the following retail sectors: Grocery, Clothing, Gift Shop, Hardware, Music, Car Dealership, Florist, Department Store  more...

Suggestive Selling Store associates will learn when and how to use three suggestive selling techniques to provide great customer service and increase store sales. Includes examples from the following retail sectors: Mena ™s Clothing, Womena ™s Clothing, Hardware, Grocery, Gift and Books, Wine Store,  more...