Online Examples eLearning - Training Resources

Writing Web Content (Master Class)-Self Directed ...writing, background on ?the reason why,? before-and-after examples, advice on how the guideline should be adapted for particular audiences, challenges, and answers. You?ll write lots of short passages, review the prose on public sites, and evaluate how well these sites follow our guidelines. I give you feedback on your work each week. At the end of the course, you take a final exam, rewriting  more...

Writing Web Content (Master Class) ...writing, background on ?the reason why,? before-and-after examples, advice on how the guideline should be adapted for particular audiences, challenges, and answers. You?ll write lots of short passages, review the prose on public sites, and evaluate how well these sites follow our guidelines. The instructor Anthony Agerskove will give you feedback and important insight on your work each week. At  more...

Learn MS Explorer 2000 online with eBooks! Practice sessions and Hot Tips help you each step of the way. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms  more...

Learn MS Access 2000 online with eBooks! Clear instructions demonstrate how to build typical business documents, spreadsheets, slides and databases. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software  more...

Learn MS Excel 2000 online with eBooks! Detailed exercises teach you MS Excel 2000. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages  more...

Writing Standards-Based Assessments Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to  more...

Write for Business-Proofreader`s Guide-eBook The Proofreader`s Guide is a handy, quick reference guide containing all the information you need to accurately proofread your documents. The Proofreader`s Guide is a handy, quick reference guide containing all the information you need to accurately proofread your documents. This easy-to-search eBook covers punctuation, capitalization, spelling, usage, grammar, and more. The concise explanations,  more...

Windows NT Introduction Students will learn how to understand and use networking resources in this course that introduces basic features of Microsoft Windows NT. The course also includes lessons on managing files by renaming, copying, and moving folders. This course introduces students to the basic features of Microsoft Windows NT. Students will learn skills such as working on the Desktop, using windows, and operating  more...

Word 2000 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based  more...

Word 2002 This course is designed to to familiarize users with the key introductory, intermediate, and advanced features of Microsoft Word 2002. The course starts out by introducing the users to some of the application's basic capabilities and works up to showing them how to enhance the look of their text-based documents. Finally, the course builds upon intermediate Word skills by teaching students skills  more...

Works 2000 Level 1 This course will introduce students to the basic functionalities of Microsoft Works 2000. Students will learn a little about databases and spreadsheets, as well as learn to create, modify, and save text documents using Microsoft Word. This course will introduce students to the basic functionalities of Microsoft Works 2000. Students will learn how to organize their schedules and manage their time  more...

Using a Digital Camera Acquaint yourself with the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings, view images, delete images, and how to upload images to your computer. Using a Digital Camera is a seven day online course. You will learn the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings,  more...

Using a Scanner Learn how to scan a document using various formats, make annotations and save/export documents. Discover how to use scanned documents in various applications. Using a Scanner is a seven day online course. This is an introductory course and provides the basics pertaining to using your scanner. Learn how to scan a document, make annotations and save/export documents. Discover how to use scanned  more...

Using the Power of the iPod in Education: An Overview ...In addition, the teachers will be provided with practical examples of how the iPod has been and can be used to improve education and will be provided with explanations of how to use the iPod, iTunes, podcasts and other sources in accomplishing these objectives, along with the theoretical underpinnings of why these elements and techniques willl improve the education that is offered to students.  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed ...ivities--and instructs using real investment decisions as examples.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course. Understand  more...

Technology Integration - Best Practices Discover some of the best practices used by educators to integrate technology into their classrooms. Learn about the tools used to facilitate instruction of core-curricular objectives. Technology Integration - Best Practices is a?seven day online course. It will help you discover some of the ?best practices? used by educators today to integrate technology into their classrooms. This course  more...

Supply Management Contract Writing ..., dry explanations of contract law. Through plain English examples and interactive exercises, you will learn how to negotiate and write effective contracts and iron-clad terms and conditions. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes  more...

Six Sigma Green Belt Personal Training Library Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...

Project Management Professional- (Self Directed) ...wledge about project management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting,  more...

PowerPoint 2007 Level 1 ...esign PowerPoint presentations on their computers through examples and interactive exercises. They will learn about the key interface changes of Microsoft Office 2007, namely the Ribbon, Quick Access toolbar, Mini toolbar, and galleries. PowerPoint 2007 Level 1 This course introduces students to the basic features of Microsoft Office PowerPoint 2007. Students will learn how to design  more...

Office XP (2002) Introduction This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces  more...

Outlook 2000 Level 1 This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include  more...

Outlook 2000 Level 2 This intermediate course teaches students some of the more advanced features of Microsoft Outlook 2000. Some skills they will learn include using and customizing mail features and organizing items using categories. This intermediate course teaches students some of the more advanced features of Microsoft Outlook 2000. Some skills they will learn include using and customizing mail features; using  more...

Outlook 2000 Proficient This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Skills taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office. This comprehensive course teaches students both the basic and more advanced features  more...

Online Research Techniques You will learn how to effectively conduct research online using Grolier Online and GaleNet. Learn how to find specific information using these comprehensive Web-based resources. Online Research Techniques is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited  more...

Microsoft Word 2002 Core This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002. They will learn the basic steps to create and edit their text-based documents, and will also discover how to enhance the look and functionality of them. This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn  more...

Microsoft Word 2002 Expert Students will learn advanced formatting skills and how to customize Word 2002 to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Other skills taught include formatting one part of a document differently than another and combining Word with other Office applications such as Access. This course builds upon intermediate Word skills by  more...

Microsoft Word 2002 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word, as well as introduce them to some of its new capabilities introduced with the 2002 version. Some of the skills taught include examining the working screen, getting familiar with the new Task Panes, creating new documents, modifying bodies of text, and previewing and printing documents. This course is  more...

Microsoft Word 2002 Level 3 In this course, users will learn how to customize Word 2002 to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Students will also gain insight into how Word can be combined with other Office applications such as Access. This course builds upon intermediate Word skills by teaching students skills in creating and managing large  more...

Microsoft Works Suite 2002 Level 1 Students will learn how to organize their schedules and manage their time and money by using and editing spreadsheets and databases in this introductory course. Microsoft Works 2002 will also teach students how to create, modify, and save documents using Microsoft Word. This course will introduce students to the basic functionalities of Microsoft Works 2002. Students will learn how to organize  more...

Navigating And Exploring The Internet This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the Internet, learning about and searching the Web, and sending e-mail. This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the  more...

Navigating And Exploring The Internet 2002 This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include understanding and sending e-mail, learning about the Web, and using browsers such as Internet Explorer and Netscape Navigator to view Web pages. This introductory course teaches students the fundamental skills they need to know to use the Internet.  more...

MSHA Part 46 Refresher ...uent or extended exposures during maintenance activities. Examples of personnel that needs this training are listed below. You'll find the complete definitions miners and independent contractors in the regulations (30CFR Part 46.2). -mining personnel: drillers, blasters, equipment operators, truck drivers, welders, crane operators, electricians, and other maintenance and contruction workers  more...

MSHA Part 48 Surface Mining Refresher This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 48 requirements for most above-ground mines or above-ground operations at underground mines. Part 48 applies to coal mines, underground metal and nonmetal mines, surface metal mines, and certain surface nonmetal mines that are not in the following industries: surface stone, surface clay, sand and  more...

Microsoft FrontPage 2002 Core Students will learn the tricks that will help them create, edit, and manage Web pages easily. The skills taught include examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key  more...

Microsoft FrontPage 2002 Level 1 This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of the new 2002 capabilities. The skills include becoming familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is  more...

Microsoft Office XP New Features This course introduces students to some of the new features of the Office XP suite. It covers the major new features of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This course introduces students to some of the new features of the Office XP suite. It covers the major new features that apply to all of the applications, including smart tags and  more...

Microsoft Outlook 2002 Level 1 This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students  more...

Microsoft PowerPoint 2002 Level 1 ...esign PowerPoint presentations on their computers through examples and interactive exercises in this introductory course. Students will also learn how to use templates, create tables, and prepare presentations for printing. This course introduces students to the basic features of Microsoft PowerPoint 2002. Students will learn how to design PowerPoint presentations on their computers through  more...

Microsoft PowerPoint 2002 Level 2 ...esign PowerPoint presentations on their computers through examples and interactive exercises. Students will also learn how to use WordArt, create clip art collections, and apply animation effects. In addition, students will learn how to create and format speaker notes and handouts. Other topics that will be covered include designing moderately complicated presentations, importing Word  more...

Microsoft Windows XP Level 1 This course introduces students to the basic features in Microsoft Windows XP by including lessons on customizing the Desktop and using Windows Explorer. The course will walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the  more...

Microsoft Excel 2002 Core This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as how to manage workbooks, print worksheets, create charts, and integrate workbooks with the Web. This comprehensive course  more...

Lotus Notes 5.0 Level 1 This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and  more...

Learn HTML All By Yourself- Advanced ...d is written by the same author, John Gilson. John`s many examples are clear and easy to follow. There are also many questions for you to answer and web pages for you to make up. All questions and problems come complete with answers and solutions so that you get immediate feedback on how you are progressing. By the time you finish this five week course, you will have a very firm understanding  more...

Lean Manufacturing Personal Training Library ...the 5S?s as well as a roadmap to implement the 5S?s. Many examples of 5S success stories are included throughout the training. (2 Units; 2 Assessments; Approximately 5 hours of training.) 8-D Problem-Solving (Eight Discipline) is a step-by-step problem-solving methodology popularized by Ford Motor Company. With the 8-D problem-solving process (or Global 8-D as Ford calls it), teams address and  more...

Lab Safety and Chemical Hygiene In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate  more...

Introduction to Teaching Online Learn the technologies educators are using all over the world to present online courses. Through participation in this course, you will learn what tools work best in your classroom. Introduction to Online Teaching is a seven day online course. This course is designed to give you an understanding of online course delivery. It is a basic level course and will prepare you to begin to develop an  more...

Introduction to Inspiration and Kidspiration This course introduces you to Inspiration and Kidspiration. Help students organize and develop their ideas! Learn how to navigate the toolbars and manipulate text within the program. Discover how to integrate this program into your classroom. Introduction to Inspiration and Kidspiration is a seven day online course. This course introduces you to Inspiration and Kidspiration, a software package  more...

Introduction to Respondus This course will focus on the basic use of Respondus, a test generation tool. Discover how to integrate online assessments into your classroom. Introduction to Respondus course is a seven day online course that focuses on the basic use of Respondus a test generation tool, and helps you discover how to integrate online assessments into your classroom. This course is offered by a State Accredited  more...

Introduction to WebQuests Learn the basics involved in developing a WebQuest for your own classroom use. Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State  more...

Introduction to Classical Music Enhance your enjoyment of classical music through understanding the basics of music theory, history, and performance. This class is designed for students who have little or no musical background but enjoy classical music and would like to further their enjoyment through an understanding of the basics of musical structure and historical context. By learning how to listen and understand the  more...

Integrating Technology in the Classroom ...inforcement, a printable workbook that contains real-life examples and exercises, and a survey that allows the learner to rate the effectiveness of the course. This Courseware was developed for educators by educators from around the world, accounting for over 150 years of experience in teaching, technology, and instructional design. Course objectives were created based on the need to provide  more...

Instructional Design for the Online Learning Environment Learn how to adapt your course materials into an online model for effective learning. Discover how traditional instructional strategies can be implemented into the online learning environment. Instructional Design for the Online Learning Environment is a seven day online course. It will help you learn how to adapt your course materials into an online model for effective learning and discover how  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...sible self-learning HTML course available today. The many examples are clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML  more...

How To Master Business Writing This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. How To Master Business Writing This course provides students with a review of the skills needed to write effective letters, memos, minutes,  more...

IATA Dangerous Goods ...r the IATA regulations. In order to follow along with the examples and exercises presented in the course, you must have access to a copy of the IATA Dangerous Goods regulations. In order to follow along with the examples and exercises presented in the course, you must have access to a copy of the IATA Dangerous Goods regulations. If you are in need of an up-to-date version of the regulations  more...

HyperStudio Basics This introductory course will provide you with an overview of using HyperStudio. Learn how to create a stack, add cards, buttons and navigation. In addition, discover how to add sound, video, graphics and hyperlinks into your presentation. HyperStudio Basics is a seven day online course. This class will explore educational applications and implications of hypermedia, provide you with an overview  more...

HIPAA Privacy Training & Certification Program Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...

Graphics & Digital Imaging Fundamentals Learn the basics of acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet. Graphics & Digital Imaging Fundamentals is a seven day online course. It is designed to help you learn the basics on acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet. You also learn the basics with regard to file types, file size  more...

FrontPage 2000 Level 1 Students will learn the tricks to help them create, edit, and manage Web pages easily. The skills introduced include examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key  more...

FrontPage 2000 Level 2 Students will learn advanced Web development techniques, such as using HTML, designing frames pages, creating interactive forms, developing dynamic Web pages using DHTML, integrating databases, publishing Webs, and working with forms and tables. This course teaches students the additional advanced features of Microsoft FrontPage 2000. Students will learn advanced Web development techniques, such  more...

Getting Started With Microsoft Windows XP This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course will also walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces  more...

Developing Curriculum for Online Programs This course outlines success strategies for the development of an online program. Instructional design guidelines are also presented. Developing Curriculum for Online Programs? is a seven day online course. It will help you explore special requirements and the tools needed for effective online curriculum development. This course is offered by a State Accredited University and offers State Board  more...

Database Management ...tabases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management. Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required However some experience using Microsoft Access is recomended. There are two database case  more...

Computer Fundamentals You don't have to know everything to be at ease with your computer. This course covers hard drives, memory, operating systems and more. Computer Fundamentals is a seven day online course.? This course is introductory and provides the basics pertaining to using a computer. It includes the knowledge and skills required to identify different types of computers, the components of a personal  more...

Build Your Own BIZ(tm) Comprehensive Certificate ...ng business environment. Action alerts provide real-world examples to keep you abreast of the current business climate. We then apply sound business principles to these issues in order to help you function effectively and avoid pitfalls in your day-to-day operations. Provides access to a variety of business tools and topics in the form of modules, which include videos, indexed content, and  more...

Build a Powerful Marketing Strategy--Instructor-Led ...sity Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate  more...

Build a Powerful Marketing Strategy--Self-Directed ...sity Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Build a Powerful  more...

Blackboard Basics for K12 Learn the basics of Blackboard, one of the nation's leading online course tools. Prepare and post documents in a course shell, use outside resources, and create discussion threads, prepare tests, and design quizzes. Blackboard Basics is a twenty-one day online course which is designed to not only teach you about the online classroom but to immerse you in it so that you are experiencing and  more...

Better Business Writing in One Week This practical course helps business professionals write with greater confidence and accuracy. Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one  more...

Access 2000 Proficient This comprehensive course teaches students both the basic and more advanced elements that compose an Access database. The course will teach skills such as database creation; creation and use of tables, forms, filters and sorts, queries, and reports; as well as some techniques designed to make data entry in Access databases faster, easier, and less error-prone. This comprehensive course teaches  more...

Access 2000 Level 1 As students are introduced to the basic elements that compose an Access database, they will learn what a database is and how an effective database should be designed and set up. The students will also learn how to create their own databases and how to enter and manipulate data. This course introduces students to the basic elements that compose an Access database. Students will learn what a  more...

Accelerate your Business Growth--Instructor-Led ...sity Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Accelerate your Business  more...

Accelerate your Business Growth--Self-Directed ...sity Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Accelerate your Business  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...ge bookmarking, interactive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons, simulations, audio narration, graphics, animations, screenshots and much more! To become A+ certified through CompTIA, you must pass two exams: the Core test and the DOS/Windows test. Neither of these exams is included in this training course ? you must pay  more...

401(k) Training & Certification Program Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...

14 Purchasing Best Practices ...eader by following this class' step-by-step instructions, examples, and exercises, as well as the 39-page Sample, Tool, and Template Pack which is included with your registration. Get ready to deliver world-class purchasing results! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are  more...

PowerPoint 97 This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn to use templates, create tables, and prepare a presentation for printing. The user will also be introduced to the most powerful aspects of Microsoft PowerPoint 97 as they become  more...

Learn Grammar the Easy Way This fun course ends grammar confusion, using lively examples and explanations to correct common mistakes.  more...

Managing the Creative Elements of Brands Did you know there are 25 brands of laundry detergent? What influenced you to choose the brand you use? Was it the name? The logo? Maybe it was the clever slogan or catchy jingle. Was there a cute, cuddly character in the advertisement? Perhaps it was the packaging design. It could be one of these factors or a combination thereof, but the fact still remains: out of 25 brands of laundry detergent,  more...

Industry Overview Information Technology Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...

Advancing Service Expertise It's obviously a treat to have a sumptuous meal at a five-star restaurant, or be doted on at a five star resort. But five star service extends beyond our personal entertainment. A certain degree of pampering is key to achieving customer loyalty, and this course shows us how to make "five star attitude" an integral part of our service commitment. These lessons are designed to foster awareness and  more...

Listening Basics Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication  more...

Performance Reporting and Stakeholder Management ...he performance reporting process and will learn to select examples of measures to describe the project team's progress, select examples of forecasting in performance reporting, and match information that should be provided in performance reporting with examples. They'll identify how the inputs to performance reporting are used, select examples of tools and techniques for performance, gather and  more...

Communications Planning and Information Distribution ...s to Communications Planning are used and they'll explore examples of tools and techniques for Communications Planning. They'll learn about the purpose of the Communications Management Plan in the context of project communications. Finally, learners will learn about various dimensions of communications. They will learn how the input to Information Distribution is used, they'll be introduced to  more...

Conquering Conflict through Communication How many times have you said nothing because it was "good for the team" or got angry before thinking over the situation? These examples illustrate how important communication is in the workplace. Communication is more than what you say. It's what you don't say, how you listen to others, and how you listen to what you say. At the end of this course, you'll have the skills you need to listen  more...

Practical Examples of User-Centered Design To design user-centered Windows applications and web sites  more...

Tools for Planning and Managing Six Sigma Project Opportunities In many situations your results are only as good as the tools you use. Knowing which tools to use, and how to apply them effectively, is the key to any endeavor's success. This assertion holds true for process and quality improvement strategies, and Six Sigma and quality improvement teams throughout the world use a set of management and planning tools to analyze and understand a variety of issues.  more...

Preparing as the Interviewee ...rviewers are continually asking interviewees for detailed examples of past performance. Organizations have found that employees tend to do at least as well on new jobs as they did on their old ones. So the information and examples you provide to potential employers will often seal your fate. It's critical that you prepare yourself for behavioral interviewing.In this course, you'll learn how to  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

Operations Management - Fundamentals of Operations Management Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company's operation processes.  more...

Operations Management - Operations Components Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company's operations. .  more...

Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma The hypothesis test is one of the most important tools used in the Analyze stage of the Six Sigma DMAIC methodology. A hypothesis test helps to determine whether or not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages of the process. Six Sigma teams are interested in determining whether this relationship or difference is due to random  more...

Introduction to Hypothesis Testing and Testing for Means in Six Sigma The Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis testing uses statistical analysis to determine if the observed relationship between two or more samples is real  more...

EnjoySAP Features Functions ...oySAP. a Customizing Menus. a Application Examples. Audience Employees who need to learn how to use the R/3 System. Members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35  more...

Designing Cisco Network Service Architectures Part 1 ...instruction is solidly supported with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies. Learn To: Identify features of the Cisco Architecture for Voice, Video and Integrated Data (AVVID) framework. Identify concerns associated with optimal network deployment. Identify features of Cisco Architecture for Voice, Video and  more...

Oracle8 Performance Tuning Strategies and Techniques ...different roles associated with the tuning process. List examples of measurable tuning goals. Define the steps associated with the tuning process. Unit 2: Oracle Alert and Trace Files Duration: 1.5 - 2 Hour(s) List the diagnostic information that is provided via trace files and events. Identify tuning information available in the alert log file. View the contents of the alert log  more...

SAP R 3 Supply Chain Management ... the use of computer software, the course shows concrete examples using SAP within different industry areas. The course transfers the basic knowledge, the spectrum of possibilities within the 'Supply Chain Management'. The course is intended to show the different views regarding the supply chain in companies and its possibilities of use within different business areas. L earn To:  more...

SAP R 3 SD Overview and Master Data ...s to work with Master Data. The course will use practical examples to illustrate functions and Master Data. L earn To: Document flow within the company. Functional elements within SD. Organizational structures. External organization of sales. Internal organization of business. C ontent Emphasis Skills-Based A udience This course has been primarily designed  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 ...as compared to SQL. Match the MDX expressions with their examples. Match the different methods of axis content specification with their examples. Match the keywords for dimension specification with their definitions. Match the groups of MDX advanced functions with their members. Define the slices of a cube by using MDX. Create an MDX by using MDX components. Match the ADO MD objects with  more...

Professional Selling Over the Phone Preparation Strategies ...esales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice, listening to feedback, and asking questions to increase sales. Learn To Sequence the steps for preparing to write an effective telesales script. Apply the steps for preparing to write  more...

Professional Selling Over the Phone Prospecting ...al Selling Over the Phone: Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects.  more...

Professional Selling Over the Phone Closing a Sale ...Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To Identify the  more...

Strategic Management Analyzing Strategic Options ...t form the SWOT acronym. Recognize examples of each SWOT element. Simulation Overview: In this simulation, you will be meeting with Ronald Spear, Icon's Vice President of Marketing, Deborah Cowan, Vice President of Sales, and James Cahill, Vice President of Product Development. It has recently come to your attention that one  more...

Visual InterDev 6 0 Planning a Web Application ...design principles. Match the security threats with their examples. Identify the considerations for implementing security in a Web application. Match the Microsoft security solutions for client products with their features. Identify the security features of Microsoft security solutions for server products. Match the Microsoft security solutions for shared products with their features.  more...

Process and Function Modeling Course Overview Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000  more...

Visual InterDev 6 0 Planning a Web Application ...design principles. Match the security threats with their examples. Identify the considerations for implementing security in a Web application. Match the Microsoft security solutions for client products with their features. Identify the security features of Microsoft security solutions for server products. Match the Microsoft security solutions for shared products with their features.  more...

Business Code of Conduct Confidentiality Company Assests ... importance of confidentiality at all levels and provides examples of breaches of confidentiality. It also covers employee obligations and the consequences of confidentiality breaches. Learn To: Identify internal and external breaches of confidentiality. Identify consequences of breaching confidentiality. Identify measures for protecting confidential information. Audience:  more...

SQL and PL SQL PL SQL Basics ...spects of PL/SQL programming. Numerous easy-to-understand examples ensure that the concepts are amply illustrated. L earn To: Identify the features and benefits of PL/SQL and understand the PL/SQL program constructs. Identify the PL/SQL datatypes Identify how to declare PL/SQL variables and identify the PL/SQL programming conventions. Retrieve and manipulate data from the  more...

Building Scalable Cisco Internetworks Part 3 ... structures and protocols, as well as basic configuration examples. Learn To: Identify benefits of Enhanced Interior Gateway Routing Protocol (EIGRP). Identify the relationships between the Enhanced Interior Gateway Routing Protocol (EIGRP) database and the IP routing table. Identify considerations for performing Enhanced Interior Gateway Routing Protocol (EIGRP) metric  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access ...ies that occur in an IPSec management strategy with their examples. Identify the actions that need to be performed while designing an IPSec policy. Identify the sequence of steps in the phases of IPSec negotiation. Identify the situation in which you use a specific security level. Match the data authentication methods with the situations in which they are to be used. Match the algorithm  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access ...ies that occur in an IPSec management strategy with their examples. Identify the actions that need to be performed while designing an IPSec policy. Identify the sequence of steps in the phases of IPSec negotiation. Identify the situation in which you use a specific security level. Match the data authentication methods with the situations in which they are to be used. Match the algorithm  more...

IBM AIX--Part 1 Basic Administration ... be using Unix as an operating system for multiple tasks. Examples of such tasks would be managing files, printing, running applications, programming, database administration etc. etc. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installation and Startup Duration: 2 - 3 Hour(s) Identify the features of AIX and RS/6000. Identify the functions of the AIX system  more...

XML Programming--Part 1 Components Style Sheets ...y the features of Character Data (CDATA) sections used as examples in XML documents. Unit 2: XML DTD Fundamentals Duration: 2 - 3 Hour(s) Identify the functions of data modeling in XML. Associate a Document Type Definition (DTD) with an XML document. Define elements in XML. Define attributes in XML. Identify the features of parsed character data (PCDATA). Define entities in XML.  more...

XML Programming--Part 1 Components Style Sheets ...y the features of Character Data (CDATA) sections used as examples in XML documents. Unit 2: XML DTD Fundamentals Duration: 2 - 3 Hour(s) Identify the functions of data modeling in XML. Associate a Document Type Definition (DTD) with an XML document. Define elements in XML. Define attributes in XML. Identify the features of parsed character data (PCDATA). Define entities in XML.  more...

EnjoySAP What s New in Release 4 6 ... features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application components as well as see the most important details of the new interface in the individual applications and how it differs from earlier releases. Learn To: a General Information on Release 4.6. a Basis. a Cross Application Components. a  more...

Macromedia Flash MX Part 2 Animation Basics ... Associate symbol types in Macromedia Flash MX with examples of their use. Create a symbol in Macromedia Flash MX. Identify methods for managing libraries in Macromedia Flash MX. Unit 2: Creating and Publishing Animations (1 - 1.5 hours) Identify characteristics of animation in Macromedia Flash MX.  more...

Cross Cultural Business Comm Understanding Cultural Differences ...unication are also explained. Learn To Identify examples of cultural values. Select ways to help someone overcome culture shock. Identify examples of how gender differences affect communication. Choose the correct definition of convergence. Identify the appropriate amount of personal space in cultures that value space. Categorize a given topic as being acceptable  more...

Budgeting Operating Manufacturing Budgets ...n a manufacturing budget. Identify examples of flexible budgeting. Identify methods used to create a manufacturing budget. Identify a variance as either a volume or a rate variance. Identify types of information that can be determined from a manufacturing budget. Simulation  more...

Communicating w Difficult People Working with Difficult Employees ... Employees (0.5 - 1 hour) Select examples of difficult behavior. Differentiate among the three types of difficult employees. Identify the characteristics of difficult behavior. Recognize causes that make regular people become difficult employees. Identify the characteristics that  more...

Communicating w Difficult People Handling Difficult Co-Workers ...icult personalities. Identify examples of primary and secondary conflict. Apply proper techniques to turn destructive conflict into constructive conflict. Utilize proper methods to avoid advanced conflict. Apply the resolution process to solve co-worker conflict.  more...

E-mail Etiquette Writing Effective E-mail Messages ...dentify specific and vague words or phrases. Identify examples of active versus passive voice. Identify how to place commas correctly. Identify the best ways to construct a paragraph. Audience Managers, employees, and anyone who needs to learn how to use e-mail in order to communicate more effectively at work. Deployment Options e-Learning Accreditation NASBA  more...

Business Problem Solving Critical Thinking Info Analysis In Business Problem Solving: Critical Thinking and Information Analysis you will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally, the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in  more...

Negotiating The Negotiation Process ...m discusses the different negotiation styles and provides examples of situations for which each style is appropriate. Learn To Identify guidelines you should follow during a negotiation. Identify steps of the negotiation process. Apply guidelines that will enable you to facilitate effective communication  more...

Operations Management Operations Components ...of an operations manager. In addition, the program offers examples of how each component is applied to a company a a s operations. Learn To Select your responsibilities concerning Human Resources and job design operations. Identify common problems in facility layout operations. Match the qualitative  more...

Advanced Project Mgmt Setting Up a Project Office ... their descriptions. Identify examples of planning processes a project office could standardize. Identify circumstances under which a project office is most needed to manage resources. Identify the conditions you can use to determine the need for a project office. Sequence the steps  more...

Advanced Project Mgmt Project Management Maturity In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity level. You will also learn how to assess a department or organization a a s maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Learn To  more...

Team Leadership Developing A High Peformance Team ...team using guidelines. Choose examples of criteria that should be used when selecting team members. Follow steps for developing a team communication process. Identify elements of effective teams. Identify desirable characteristics of effective team leaders. Audience Managers and  more...

Team Leadership Conducting Productive Team Meetings ...ation during team meetings. Select examples of tools used in problem solving. Identify pitfalls of decision making. Facilitate effective decision making. Simulation Overview: In this simulation, you will be meeting with Ronald Spear, David Morris, and Cindy Becker, all of whom are  more...

Team Leadership Promoting Your Team s Effectiveness ... to empower team members. Identify examples of rewards depending on the type of reward. Identify elements that can be affected by cultural differences. Take action to prevent the negative effects of diversity in your team. Simulation Overview: In this simulation, you will meet with  more...

Virtual Team Mgmt Managing Virtual Team Relationships ...ry management and supervisory management with appropriate examples. Identify the five tasks involved in boundary management. Use the five tasks to effectively manage boundary relationships for a virtual team. Perform tasks needed for boundary management. Identify the four areas where virtual team  more...

SAP R 3 3 0 Fundamentals ...tion module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective of the dialog-oriented structure of SAP R/3 3.0. L earn To: Discuss the functionality and capabilities of using the SAP R/3 3.0 system in an open system environment. Define the parts of the system environment; including SAP technology, Kernel System,  more...

Operations Management Fundamentals of Operations Management ...y and project management. In addition, the program offers examples of how changing operations affects a company a a s operation processes. Learn To Choose types of operations. Identify definitions of the components of operations management. Select the six most important forces that affect processes.  more...

Motivation Motivating Through Rewards Recognition ...on motivational tools. Select examples of extrinsic and intrinsic motivators. Follow guidelines to make rewards and recognition effective. Avoid barriers to providing rewards and recognition. Select seven actions to complete before seeking employee involvement.  more...

Succession Planning Elements Approaches ...Approach (0.5 - 1 hour) Identify examples of how organizations can effectively approach succession planning. Identify characteristics of an effective succession planning program. Identify characteristics of the evolutionary phases of an effective succession planning program. Sequence the phases  more...

Negotiating Advanced Negotiation Tactics ...onses for each tactic. In addition, this program includes examples of unethical negotiation tactics and what to do when faced with a party that uses unethical tactics. Learn To Identify steps of the process for gaining control during a negotiation. Follow the steps for gaining control in negotiations.  more...

Operations Management Operations Management Tools ...ing problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management. Learn To Identify how transportation costs can be minimized Identify the four strategies for improving maintenance and reliability  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...ficate validation. To identify examples of information provided by IAS logs. To identify features of PPP logging. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...ficate validation. To identify examples of information provided by IAS logs. To identify features of PPP logging. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one  more...

Business Code of Conduct Bribery Kickbacks ...his course defines bribery and kickbacks, giving concrete examples of each, and guidelines for employees who find themselves the subject of bribery or kickback overtures. This course also covers the consequences of taking a bribe or a kickback. Learn To: Identify incoming and outgoing bribes and kickbacks. Identify some of the more common legal proscriptions against bribery and  more...

Supply Chain Management Building a Sustained Competitive Advantage ...major processes within a supply chain, and extensive case examples to validate the principles and recommendations. Learn To: Identify the features of Level 3. Identify guidelines to make a successful transition to level 3. Identify obstacles within the organization when moving to Level 3. Identify advantages of a fully functioning collaborative network. Identify guidelines for  more...