Instructor Led Exams Training in Buckinghamshire, uk
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From Helix Service Management Services Ltd.
ISOIEC 20000 Consultancy
ISO/ IEC 20000 is the first world wide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers.
ISO/ IEC 20000 is aligned with and complementary to the process approach defined within ITIL from the Office of Government Commerce (OGC).
Objectives
* To provide an
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